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India has been and is still a land of varied culture and diversities. There are twenty two
languages “official” as the language of eight schedules while as per census of 2001 almost 29
languages were spoken in India though primarily the languages of India belong to two major
linguistic families of Indo-Aryan and Dravidian. A peep into the calendar 2008 indexing The
Indian Festivals of all regions and religions count approx to four hundred seventy five and
above. If bharatnatyaam, Kathak, Kathakali, Kuchipudi, Mohiniattam, Odisi forms a part for
the classical dances then there are more than sixty eight regional folk dances prevalent in
India. As per 2001 census report around 80.46 % are Hindus, 13.43 % being Muslims, 2.34
% as Christians while 1.87 % belongs to Sikhs, 0.77 % belonging to Buddhism, the Jainism
counting at 0.41 % and the remaining Animist and others share 0.65 %.
“Culture refers to a system of shared meanings and beliefs held by organizational members
that determines, in large degree, how they act. It represents a common perception held by the
organization’s members.”
Prof. Rajesh Asrani
“Diversity refers to human qualities that are different from our own and those of groups to
which we belong; but that are manifested in other individuals and groups”.
Dimensions of Diversity:
• Age
• Gender
• Ethnicity
• Country of Origin
• Language and communications
• Physical abilities
• Race
• Religious beliefs
• Educational background
• Present Geographical location
• Income
• Marital Status
• Parental status
• Work experience
• Job Classification
• Sexual Orientation
Diversity is not confined to only the above stated attributes. In the context of workplace
diversity means creating a workplace that respects and includes differences recognizing the
unique contributions that each individual contributes irrespective of such differences and
making the workplace conducive for maximizing potentials of the employees.
According to Geert Hofstead there are four dimensions along which managers in international
organizations tend to view cultural differences. Those are
• Power distance: the extent to which a society accepts the fact that power in
organizations is distributed unequally.
• Individualism/collectivism: the extent to which people act on their own or as a part of
a group.
• Uncertainty avoidance: the extent to which people in a society feel threatened by
uncertain and ambiguous situations.
• Masculinity/feminity: the extent to which a society values quantity of life (e.g.
accomplishment, money) over quality of life (e.g. compassion, beauty).
www.google.com
The picture above states about a reign where India and the ruler tried to attain utmost
harmony and peace and attempted to have solutions to cross cultural diversities. A major
color of unity in diversity was made when the Mughals came to India.
Akbar was a great negotiator. He very well deciphered the point that to rule and expand his
territory he need to negotiate and coarse his counterpart He was a skilled persuader. Akbar
always aimed at religious harmony and peace. During his regime the persons with real talents
and managing capabilities. As an inquisitive inquirer endowed with the spirit of reason, he
learnt the Hindu alchemy and medicine and cultivated their Yoga system. He was an effective
negotiator.
The common characteristics of effective negotiators are having objective skills, patience
tranquil and a good knowledge about party with whom the proposed negotiation is to be
made. In the international arena, an effective negotiator would try to have a complete
knowledge about the history of the country in which he is going to negotiate. An effective
negotiator would be objective in the sense that he would not criticize the system, political
structure and form of government of the country in which he is negotiating. He should also
keep himself updated with the cultural dimensions of the country in which he proposes to
negotiate. It is very important for a negotiator to understand that cultural dimensions play an
important role in the process of negotiations. It is often seen that people belonging to ‘low
context cultures’ would have lower negotiation skills than those belonging to ‘high context
cultures’. Finally an effective negotiator would set apart all aggressions, exertions and
emotions during the process of negotiations.