Bank Process to obtain Password/ Passcode

Banks are giving option to generate the Passcode / Password via an SMS-based system, by using their phone helpline or online. The list below gives the idea of few banks on
how you can obtain a Passcode for IVR/ Mobile Based Transaction.

IVR
Sr. Bank/Proc Passcode SMS
Passcode Validity SMS Content Call Centre Website On the fly OTP Comments
No ess Type Numbers
Digit

Call customer
1st transaction PWD <space> OTP will be triggered to
service to customer need to update
or 2 hrs XXXX (Last 4 1234 / customer's regd mobile
1 HDFC Bank 6 One Time request for IVR NA / register his mobile
whichever is digits of Credit 9717465555 number and email id, while the
OTP prior to number
earlier Card No.) transaction is in process
transaction

1st transaction OTP <space>

customer need to update
or 30 mins XXXX (Last 4 52484 /
2 Citibank 6 One Time NA NA NA / register his mobile
whichever is digits of Credit 9880752484
number
earlier Card No.)

Register on HSBC
Till the time the
website
3 HSBC 6 Static pwd is changed NA NA NA NA NA
(www.hsbc.co.in) for a
by Card holder
Static Password

Register on SBI
1st transaction
OTPXXXX (Last 4 website customer need to update
or 12 hrs
4 SBI 6 One Time digits of the 5676791 1860 180 1291 (www.sbicard.com) NA / register his mobile
whichever is
credit card no.) and update your number
earlier
mobile no.)

1st transaction Register on Standard

Standard or 24 hrs Chartered website
5 6 One Time NA NA NA NA NA
Chartered whichever is (www.standardcharter
earlier ed.co.in)
 Call customer
service to At the time of the IVR
1st transaction OTP <Space> request for IVR 3Dsecure.icicibank.co transaction, enter ICICI Bank
customer needs to
or 24 hrs 16-digit ICICI OTP prior to m/ACSWeb/Enrollweb Card Number, Expiry Date and
6 ICICI Bank One Time 5676766 update / register his
whichever is Bank Credit transaction also /ICICIBank/main/ivrm CVV Code. You will get the OTP
mobile number
earlier Card Number email on PreOTPAuth.jsp on your Registered Mobile
customer.care@ Number and e-mail ID
icicibank.com

OTP will be generated during

the transaction, customer
Valid for 1
needs to vist bank branch and customer needs to
Vijaya transaction &
7 One Time NA NA NA NA update / register mobile no update / register his
Bank expires
along with credit card number mobile number
thereafter
which will be linked to
generate OTP

OTP will be generated during

the transaction, customer
Valid for 1
needs to vist bank branch and customer needs to
transaction &
8 Kotak Bank One Time NA NA NA NA update / register mobile no update / register his
expires
along with credit card number mobile number
thereafter
which will be linked to
generate OTP

OTP will be generated during

the transaction, customer
Valid for 1
needs to vist bank branch and customer needs to
transaction &
9 Axis Bank One Time NA NA NA NA update / register mobile no update / register his
expires
along with credit card number mobile number
thereafter
which will be linked to
generate OTP

customer needs to
Static password update / register his
10 Amex Static will be PIN CODE NA NA NA NA NA mobile number and card
hence no validity no - same needs to be
linked