Escolar Documentos
Profissional Documentos
Cultura Documentos
2010
Financial Statements
Communications /PR
President’s Address
Corporate Partners
Local Government
Council Listing
Dublin Mayor
CEO’s Report
Membership
Staff Listing
Contents
Budget
D21
Contents
President’s Address 2
Council Listing 6
Communications/PR Report 8
Corporate Partners 12
Financial Statements 14
Staff Listing 16
Page 1
Infrastructure & Transport
Financial Statements
Communications /PR
Corporate Partners
Local Government
Council Listing
Dublin Mayor
CEO’s Report
Membership
Staff Listing
Contents
Budget
D21
Bucking the trend, Dublin Chamber
had a good year.
Over 12,500 members and guests attended some to lead as I spent the best part of 22 years of my
115 events in the past 12 months; this was not only career in the city. Attendees received insightful
quite an achievement but testimony to the strength presentations on a range of topical issues, including:
of Dublin Chamber. Members see the value of high the economy, the reform of financial institutions, the
quality, well-run events where genuine business EU’s views on Ireland, trade policy and corporate
opportunities exist and where sponsors are able to taxation. As part of the mission, I addressed the
reach their target audience. European Parliament of Entrepreneurs.
I did my best to get to as many of the Chamber’s One of Dublin Chamber’s strengths that sets it
events as possible and this provided me with a apart from other chambers in the Dublin City
touchstone of the prevailing mood of the Dublin Region is its policy work. In the past year, the
business community. During the year, the majority Chamber published significant submissions on local
of companies - especially SMEs - continued to government reform; the Dublin City Development
struggle, although with some notable exceptions. Plan; the Regional Planning Guidelines; various T21
With the arrival of the EU/IMF delegations the mood projects; Budget 2011; the Government’s Bill for a
darkened further. However, companies and owner directly elected mayor; the supply of credit to SMEs
managers are nothing if not resilient, as we know. and many other issues. We met with the Taoiseach,
This steely determination to stay in business has the Ministers for Finance, Environment, Heritage
been a dominant theme throughout the year. and Local Government, Communications, Energy
A good example of this determination has been and Natural Resources, and Transport during the
the formation of the Business Owners Network, year. We also met with the Fine Gael front bench,
under the direction of David Wells (Acuity SOS individual TDs across many parties, and senior
IT Solutions). The Network consists of a group officials in a number of Government departments
of business leaders, who exchange best practice, and local authorities. While we may not have been
ideas and advice using the good offices of Dublin successful on every front, the Chamber influenced
Chamber. It is now 70 strong and a valuable the shape of the Dublin mayoral legislation, the City
offering to owner/managers. Another success Development Plan, and the retention and extension
story has been our Green Economy Forum. With of the Business Expansion Scheme in Budget 2011.
150 active members, the Forum brings together Council members Michele Connolly (KPMG), Mike
businesses from across a variety of sectors. I wish to Jones (BAM Construction), Derry Gray (BDO),
thank the Chair, Gerry Killen, for his able leadership Ciaran Ennis (IBM), Paul Hallam (PM Group) and
of the Forum. Colm McDonnell (Deloitte) deserve special mention
for their work and leadership on the Chamber’s
As President, I was part of a delegation this policy agenda.
year to visit San Jose, Dublin’s twin city, led
by the then Lord Mayor Cllr Emer Costello. Aligned to our influencing agenda are the Chamber’s
Highlights included a visit to IBM’s research communications activities. The Chamber had
facility, Stanford University and meetings significant media exposure with continued growth
with local businesses, including John in the quantity and quality of our coverage. I am
Hartnett of the Irish Technology Leaders’ pleased with the development of the Chamber’s
Group. I also travelled with John McGrane many publications this year, including Business
(Ulster Bank), Chair of the Membership Ireland and Dublin Business, the City Channel
Taskforce, to meet with the Edinburgh project and our online fora such as the Chamber’s
Chamber where we shared experiences, LinkedIn group, which has over 1150 members.
in particular in relation to the delivery of My blog on my year as President has had over
membership services. 6,000 visits and I just may continue writing! Dermot
Breen (Tesco) is to be congratulated for his work
In October, we had a business study mission in developing and supporting the delivery of the
to Brussels, which I was particularly proud Chamber’s communications strategy.
Page 2
Dublin Chamber of Commerce
Annual Report 2010
President’s Address
The engine of the Chamber is the senior management team Finally, I would like to
ably led by Gina Quin. The team and indeed all Chamber expressly thank PJ Timmins
staff are to be congratulated for continuing to deliver a wide (Clery’s), last year’s
range of relevant, respected and value for money services. President; Imelda Reynolds
Membership numbers have held up well. Returning a surplus (Beauchamp Solicitors),
in these uncertain times is no mean achievement. A special incoming President; and
word of thanks therefore to Niall Feely (G4S), the Chamber’s Patrick Coveney (Greencore),
Honorary Treasurer. Deputy Vice-President, for
all their support and advice for what was for me one of the
The Chamber’s Council and Executive, who are listed on page highlights of my career. Being President of Dublin Chamber
6 met ten times each during the year in a wide variety of was a wonderful privilege and I hope in whatever way I
venues including the new Terminal 2, the Irish Times, KPMG, could I contributed to the best of my ability to making Dublin
and the new offices of Byrne Wallace. The dominant theme Chamber one of the most valued and respected business
at practically every meeting was the economy. We may not organisations in Ireland.
have reached consensus on every topic but we all agree that With my personal best wishes to all our members.
improving the competitive position of the Dublin City Region
is an over-arching strategic aim. The feedback from these
exchanges informed the Chamber’s position of key policy
issues and will be invaluable as work begins on the 2011 Peter Brennan
General Election manifesto. President
Page 3
Infrastructure & Transport
Financial Statements
Communications /PR
Corporate Partners
Local Government
CEO’s Report
Council Listing
Dublin Mayor
Membership
Staff Listing
Contents
Budget
D21
It has never been more important for companies
to be out networking in their market place.
The business environment throughout 2010 Professor Peter Clinch; Paul Donovan (Eircom);
continued to be extremely challenging for businesses Jim O’Hara (Intel); Padraig McManus (ESB); Jack
in the Dublin City Region and beyond. Uncertainty Mollen (EMC Corporation); Aongus Hegarty (Dell);
reigned as the eyes of the international markets Peter O’Neill (IBM); and, William Slattery (State
focused intently on the country. However, at the Street).
Dublin Chamber we saw that businesses kept
together, used their networks and centred their If you have not come along to a Chamber event
attention on sales development, deepening customer recently, I would encourage you to make it your
relations, reducing their cost base, enhancing their New Business Resolution for 2011. People do
product offering and marketing their business. business with people they know and trust, and are
recommended by those they know and trust, and
Myself and the team here at Dublin Chamber we all know how powerful a recommendation is
spent a lot of time talking to your our members, when it comes to choosing a supplier. So I hope
making sure that our services to you were tailored you take advantage of the range of Chamber events
to respond to these business needs! With the help over the coming year to get valuable business for
of our sponsors – who I would like to sincerely your company and exploit the excellent personal
thank for their support – we continued to expand development opportunities that come from taking
our opportunities for you to do business, get part in the Chamber’s programme.
valuable business information and ensure that the
voice of Dublin business was heard positively in You can also do this very effectively virtually! Join
Government, both National and Local. our LinkedIn page to interact with 1,150 other
members, and to hear more about our lobbying
It has never been more important for companies for better business conditions, lower costs for
to be out in their market place representing their business, directly elected mayor for Dublin, better
business and making contact with potential infrastructure and a real commitment to the green
customers and clients. So in 2010 we focused on economy. Or simply join the 500 plus followers we
delivering networking opportunities, welcoming over have on Twitter.
12,500 attendees to 115 business specific events.
There were many opportunities for our members to We want to hear your voice, as we continue to
build their business’ profile and hear valuable engage with Central and Local Government and
information from a range of dynamic business other stakeholders to ensure that the Dublin City
and political speakers, including: Taoiseach Brian Region’s competitiveness and attractiveness is
Cowen, TD; Peter Sutherland; Tony Keohane assured and enhanced. In 2011, we can expect
(Tesco); Charles Butterworth (Vodafone); many positive projects to come on stream following
Enda Kenny, TD (Leader Fine Gael); intensive lobbying by your Chamber:
Page 4
Dublin Chamber of Commerce
Annual Report 2010
Gina Quin
Chief Executive
Page 5
Infrastructure & Transport
Financial Statements
Communications /PR
Corporate Partners
Local Government
Council Listing
CEO’s Report
Membership
Dublin Mayor
Staff Listing
Contents
Budget
D21
Council Listing
Page 6
Dublin Chamber of Commerce
Annual Report 2010
Embedding retention and customer care as a specific function in the Chamber was
a key focus and a new full time role was formalised within the Chamber team. The
new function concentrates on building engagement programmes for SMEs, monitoring
customer experience and value and active coordination of team retention efforts aimed
at all categories of membership. Additional resourcing for member special interest
groups and for member facilities at Clare Street were further initiatives from the
Taskforce to benefit Chamber members.
As part of the focus for 2010, the Taskforce developed a multi-layered approach to
engagement, addressing different functions in member companies to encourage active
involvement in Chamber activities and maximising member benefits.
The events programme is also important to retention and attracting new members. The
Taskforce recommended the further leveraging of the programme, including priority
allocations to certain events to ensure maximum awareness of the strength of these
events.
John McGrane
Chair, Membership Taskforce
Page 7
Infrastructure & Transport
Financial Statements
Corporate Partners
Local Government
Council Listing
CEO’s Report
Membership
Dublin Mayor
Staff Listing
Contents
Budget
D21
Communications/PR Report
Dublin Chamber has sought to greatly improve It has been critical to ensure that the Dublin
the support it offers to members through a more Chamber voice stands out. To achieve this, the
streamlined and effective strategy for its influencing Chamber appointed the public relations company
and communications. Edelman as its advisors. There were two main
communication objectives for the year. The first
The Chamber has greatly strengthened its voice was to position the Dublin Chamber amongst
with national and local government by applying media, decision makers and the public as the
a structured approach to its influencing strategy. most respected, influential and authoritative voice
Through a process prioritisation followed by specific of Dublin business. The second objective was to
actions plans, the Chamber was able to better utilise promote the benefits of business networking and the
its time and resources. This more targeted approach services of the Dublin Chamber, particularly through
of issue management has been very effective in the Chamber’s extensive events calendar.
improving engagement with key decision makers
and the overall influence that the Chamber has had As a result of this revised communications
in 2010. This approach will continue to be applied approach, media coverage continued to increase
to further strengthen the Chamber voice in 2011. this year, with over a thousand media hits and
impressions. All press statements are based on
By having a clear focused voice that captures the policy positions derived from feedback directly from
sense of Dublin business, the Chamber is able to member companies and from the elected governing
engage in dialogue with Ministers, TDs, Councillors Council of the Dublin Chamber. We are greatly
and other senior officials. Notable successes include appreciative of the engagement and feedback that
the local commercial rates campaign, reform of we receive from all members.
the business expansion scheme for enterprise
investment, improving the efficiency of Dublin’s local Creating clearer lines of communications with
government structures and ensuring the continued members is essential for the Chamber to increase its
delivery of infrastructure in the City Region. In influence. The Chamber has continued to improve
particular, the Dublin Chamber has sought to the methods and means by which it facilitates a
engage more widely with elected representatives dialogue between members and with the Chamber.
from all Dublin’s four local authorities and all TDs In 2010, the Chamber launched its Facebook page
in County Dublin in an aim to foster a positive and delivered a series of business programmes with
debate about making Dublin a more attractive and City Channel. Now in its second year, the Chamber’s
competitive place to do business. LinkedIn group (http://linkd.in/DublinChamber) - a
business-oriented social networking site - grew to
Communications are an important part of the have over a thousand members, which has made
Chamber’s ability to influence key decision makers. the Chamber LinkedIn’s group the largest business
group in Dublin.
Dermot Breen
Chair, Communications/PR
Page 8
Dublin Chamber of Commerce
Annual Report 2010
Infrastructure & Transport Taskforce Report Planning & Development Taskforce Report
Mike Jones
Chair, Infrastructure & Transport Taskforce
Page 9
Infrastructure & Transport
Local Government
Financial Statements
Corporate Partners
Council Listing
Dublin Mayor
CEO’s Report
Membership
Staff Listing
Contents
Budget
D21
D21 Taskforce Report Budget Taskforce Report
Colm McDonnell
Chair, Budget Taskforce
Page 10
Dublin Chamber of Commerce
Annual Report 2010
The taskforce was please to see some key developments The Local Efficiency Review Taskforce
occurring in 2010, with the publication of the Mayoral prepared a comprehensive report, using
legislation and the findings of the Local Government international evidence, in which it
Efficiency Review Group. However, progress and identified a number of means by which
implementation have been disappointingly slow. the cost of local Government could be
reduced. The report recommended that
Delegations from the Chamber met frequently with Minister local authorities undertake a full audit of
Gormley, his officials and opposition parties throughout range of services they deliver and how
the year to discuss amendments to the legislation as it these services might be delivered in
progressed through the various stages of drafting. future. It identified a number of areas
where outsourcing or a shared services
However, we are disappointed that the current draft of the model could be introduced immediately
Mayoral legislation is, we believe, not yet strong enough leading to cost savings that should be
to ensure that the directly elected Mayor for Dublin will be passed on to ratepayers.
effective and have the power to drive real change, including:
control over Local Authority budgets; Dublin Chamber possesses the skills to develop these
specific, identified powers to drive the Dublin economy; service models to assist the 4 Dublin Councils drive
and these efficiencies, as members have been forced to drive
the power to implement efficiencies in the four local efficiencies in their own businesses.
authorities.
A more efficient local government means better service
Dublin Chamber continues to support the concept of a and lower costs. At present, businesses fund the bulk
directly elected Mayor for Dublin, but on your behalf in of local authority spending in Dublin. Dublin Chamber
2011 we will only support legislation that clearly shows undertook a vigorous campaign with the officials and public
how the Mayor will drive real change and make a tangible representatives in the four Dublin local authorities – Dublin
positive difference to the lives of Dubliners and to the City, Fingal, South Dublin and Dun Laoghaire Rathdown
cost base of local businesses. We will not support the – to reduce commercial rates and charges. As a result of
introduction of an additional layer of bureaucracy in our local our campaign, Fingal and Dun Laoghaire Rathdown county
government structure. councils reduced commercial rates by 2% in 2011 and
Dublin City and South Dublin County councils made more
modest reductions of 0.6%.
Michele Connolly
Chair, Dublin Mayor Taskforce Dublin Chamber will continue its campaign for further
reductions in local business charges and commercial rates,
supporting the implementation of the recommendations
of the Local Government Efficiency Review Group. In
recognition of our role in this area Gina Quin, Dublin
Chamber CEO, was recently appointed to the Independent
Group to Review the Staffing Complement and Number of
Senior Managers in Dublin City Council.
Derry Gray
Chair, Local Government Efficiency Taskforce
Page 11
Contents
President’s Address
CEO’s Report
Council Listing
Membership
Communications /PR
D21
Budget
Dublin Chamber would like to thank our Corporate
Dublin Mayor
Partners for their continued support and engagement.
Local Government
Corporate Partners
Financial Statements
Staff Listing
Dublin Chamber of Commerce
Annual Report 2010
Corporate Partners
Page 13
Infrastructure & Transport
Financial Statements
Communications /PR
President’s Address
Corporate Partners
Local Government
Council Listing
Dublin Mayor
CEO’s Report
Membership
Staff Listing
Contents
Budget
D21
Income and Expenditure Account
2010 2009
€ €
Income
Subscriptions 1,232,630 1,330,052
Export documentation 283,408 264,269
Membership services (net of direct costs) 344,517 399,529
1,860,555 1,993,850
Expenditure
Staff costs (net of allocation to membership services 1,048,743 1,146,620
and promotion and public relations)
Promotion and public relations 192,613 118,147
Financial and administration expenses 143,313 176,726
Establishment costs 139,328 140,943
Depreciation 128,944 124,561
1,652,941 1,706,997
Net surplus 207,614 286,853
Interest income 24,817 20,386
Net surplus on ordinary activities before taxation 232,431 307,239
Corporation tax on interest income (5,755) (5,700)
Net surplus on ordinary activities after taxation 226,676 301,539
Accumulated surplus
Surplus in the year 226,676 301,539
At beginning of year 1,400,039 1,098,500
At end of year 1,626,715 1,400,039
The surplus on a historical cost basis would be greater for the year to 31 October 2010 by
€€37,514 (2009 €€37,514) due solely to the charge for depreciation on the revalued amount
included in land and buildings.
The company has no recognised gains or losses other that the result for the year as set out
above.
On behalf of Council
Page 14
Dublin Chamber of Commerce
Annual Report 2010
Financial Statements
Balance Sheet
2010 2009
€ €
Current assets
Debtors 315,631 438,664
Bank and cash carnet deposits 422,136 250,166
other 1,604,366 1,231,747
2,342,133 1,920,577
Current liabilities
Creditors (367,523) (443,824)
Carnet deposits (422,136) (250,166)
4,155,711 3,898,845
Represented by:
Capital reserve 1,875,742 1,875,742
Accumulated surplus 1,626,715 1,400,039
3,502,457 3,275,781
4,155,711 3,898,845
On behalf of Council
Page 15
Infrastructure & Transport
Financial Statements
Communications /PR
President’s Address
Corporate Partners
Local Government
Council Listing
Dublin Mayor
CEO’s Report
Membership
Staff Listing
Contents
Budget
D21
Gina Quin Sandra Farrell Michelle Berry Joanne Doran Kay Gibbons Ruth Edwards
Chief Executive PA to Chief Executive Finance Manager Finance Assistant Credit Controller Receptionist /Administrator
Aebhric McGibney Patrick King Catherine McCabe Linda McNulty Marion Jammet
Director of Policy and Policy and Communications Policy and Communications International Manager Enterprise Europe Network
Communications Manager Executive Executive
Jean Hoey Aideen Ryan Nicole Doherty Donal Milton Paul O’Neill
Director of Membership Membership Development Membership Development Membership Development Member Relations Manager
Development Manager Executive
Page 16
Save with Luas Tax Saver Tickets
With Luas Tax Saver Tickets it’s easy for employers and employees to
make a significant saving on their tax bills. Benefits include:
To find out more about Luas Tax Saver Tickets, freephone 1800 300 604,
call 01 461 4915 or email taxsaver@luas.ie.