IFBI DUAL DIPLOMA SERIES

Diploma in Banking Business (DBB)

Diploma in Insurance Business (DIB)
 Introduction:
The soaring Indian economy is creating huge opportunities
for banking and insurance professionals. The banking sector
now employs more than a million people and with full
reforms could employ around 15, 00,000 people! The life
insurance industry is expected to grow by 15 per cent in the
2010 fiscal year and cross the US$ 54.1 billion mark in total
premium income by the end of March 2010.
With the continued growth and emergence of private banks and insurance companies, the need for
qualified, trained & skilled manpower is on the rise. Industry is in need of lacs of professionals who can
carry forward the momentum of growth.
IFBI, Institute of Finance, Banking and Insurance has designed an industry oriented program for
graduates seeking employment in the banking and insurance industry. The objective of the DUAL
DIPLOMA IN INSURANCE AND BANKING BUSINESS (DDIBB) is to create entry level professionals for the
industry. The program would empower the students with skills on sales, customer interaction &
relationship building and Agency management skills. The program offers knowledge of the basic
foundation blocks of banking and insurance sector as well as an in-depth understanding of the various
products and services that the market has to offer.

About the Program:

IFBI Dual Diploma Program offer is a 180 hour program that allows a student to earn two diploma titles
simultaneously. The program is designed to make the student a proficient sales professional for the
Banking and Insurance sector. The Dual Diploma program is constructed in such a method that it ensures
optimum utilization of student's time giving him adequate skills and knowledge needed to be successful
in the sector.
The program structure (as shown below) is such that a student just needs to do an additional course (at
no extra fee ) to earn the Dual Diploma titles. These Dual Certification titles open up immense
opportunities for the candidate for a fast growing sales career in both banking and insurance.

IFBI Diploma in Diploma

Dual Diploma
offer
= Insurance
Business (DIB) + in Banking
Business (DBB)
Overview of Insurance
? Overview of banking
?
Professional communication
? Overview of retail banking
?
Selling Skills and Techniques
? Professional communication
?
Sales Planning & Relationship
? Selling Skills and Techniques
?
Management Sales Planning & Relationship
?
Organization specific capsule
? Management
Organization specific capsule
?
Program Description:
Overview of Insurance:
This course acquaints the learner with the basic concept and types of insurance within the basic
framework of regulations governing or affecting the business. The learner understands the basic
principle of risk management and insurance in detail, and also goes through the two main aspects of
insurance i.e. underwriting practices and claims administration.
Organisation Specific Capsule:
The program boosts of a specific module on the “organization products, services and methodology”. It
exposes the candidate to the organization culture, imperatives and attributes/skills needed to be a
successful professional. This training is conducted after completion of the class work & is based on
placement /selection process. The module may not be offered to all candidates, however it is
mandatory for shortlisted candidates (for a specific organization) to attend the orientation session.
Professional Communication:
This course takes the learner through professional communication and customer service by introducing
them to various skills that will assist them in solving oral and written communication problems. It also
covers topics on time management, goals achievement, working in teams, etc and also enables the
individual to create a shared understanding of his or her role in the organization.
Selling Skills and Techniques:
Customer acquisition is an integral part of insurance and banking business. In fact, this is the first step
to becoming a good sale professional. In this course, the learner learns and practices the selling skills
and best selling techniques that help salespersons close more sales in less time. They learn sales
etiquettes with the help of role-plays and see a difference in their approach towards different types of
customers and their situations.
Sales Planning & Relationship Management:
In this course, students learn to value planning and relationship management as tools to achieve sales
targets consistently. They learn to create sales plan, financial selling, sales management and its
components. They also learn how to build long term relationships, how to do networking, life time
value and complaint management from the CRM perspective and of course team management.
Overview of Banking:
This course enables the learner to understand the concept of money and banking, the role of banks, and
the channels used to deliver the various services and products offered by banks. It also enables the
learner to understand the functions of the RBI, the monetary policy, business cycles of economies,
impact of globalization on the banking sector, the role of technology in the banking industry, among
various other topics.
Overview of Retail Banking
This course gives the participant an overview of the retail banking products and services offered to the
customers. It gives the student an overview of the different
types of customers, the various retail banking products and
services like various deposits, payments, remittances ,
collection and clearance services, cash management
services , documentary bill collection, interbank settlements
for customers with multiple accounts and services with banks
etc. It also gives a brief idea of DEMAT accounts & services
and also different distribution channels available to a bank to
reach out to customers with their offerings.
Eligibility Criteria and Selection Process:
The candidate should have obtained a minimum of >=45% marks in graduation and class XII. The age
should be <= 28 years. High drive for sales & decent communication should be there.
The candidates have to appear for a personal interview for taking admission in the program.

Exit Profile and Placement Facility:

On successful completion of the program, IFBI offers 100% placement support to the students. The
student will get placed with one of the top banks or insurance companies.

Program Schedule:
The DDIBB program consists of five hours of class room contact for six days in a week in the full time
mode. Supervised self-study takes place after the class work.
In addition to the formal classroom sessions, students may be required to participate in Collaborative
projects, Assignments, Self -paced e-learning, Case-studies, Simulation exercises, Role-plays,
Information Search and Analysis (ISAS) and other reference work.

Evaluation and Certification:

The classroom teaching phase of the program is evaluated. Tests, quizzes, assignments, and project-
work form the evaluation instruments during the classroom phase. The transcript finally received by
the student reflects scores obtained in all the courses.
To qualify for the award of the Program title, candidates should have scored a minimum of prescribed
marks in the classroom phase. Tests during the classroom phase are administered through Online
Learning and Training System. Ample opportunities are given to the students to improve their
performance in the tests.

Fee and Payment Schedule:

The Program Fee for DDIBB is Rs + service tax (as applicable).
The fee is inclusive of all academic charges, examinations and IFBI study materials. Payments are to be
made to IFBI by cash, credit/debit card, cheque or demand draft, in favor of NIIT Institute of Finance
Banking and Insurance Training Limited.

For further details Log on to www.ifbi.com

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