Você está na página 1de 42

c

cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
c
A

PROJECT REPORT

ON

 c
c  c  c c
c
cc c
c c
c
c
 ccc  cc
c
c
 c cc c
cc c
ccc
cc
c
c
c  c c c c c  c
c
 c c
c
  c c
ccccccccccccccccccccccccccccccccccccccccccccccccccccccc c cc
cccccccccccccccccccccccccccccccccccccccccccccccccccc
cccccccccccccccccccccccccccccccccccccccccccccccc
 cc c
cc
c
ccccccccccccccccccccccccccccccccccccccccccccccccccccccccc !!c "#c$"%#c&c

c
%##'$c($)&#* '%+!c"!'$',' cc #"#- . "'c',)$ !cc ! #/%c
 /'c0c 1#*,0c #2$c ,.3#$c4565c
c
c
c
c
cc
c
ACKNOWLEDGEMENTc

#"&c* *1 c/"'$3,' )c$"c.#7$"-c'%$!c*8 /'c#c!,// !!9c &c8 /'c$!c*$.#$1&c'% c2$!$"cc


Mr. Harshad Assoldekar (Assistant Manager HR & Personnel, Larsen & Toubro Limited)
:%c$"$'$#11&c) $" )c'% c*8 /'0c#'$/,1#' )c$'!c$.*1 . "'#'$"c#!c#c !,/ 0c#")c) ' .$" )c$'!c
!/#1 c#")c!/* 9cc

c #.c #1!c '%#"7,1c 'c .&c Company Guidec Mr. Kamal Sen (BU-HR ±Partner, Larsen &
Toubro Limited)c c '% $c :") ,1c /* #'$"c #")c !,**'c 'c .#7 c '%$!c *8 /'c #c - #'c
!,// !!9c

c*8 /'cc'%$!c ".$'&c#")c/.*1 ;$'&c <,$ !c'% c) )$/#'$"cc#c",.3 cc$")$2$),#1!9c &c


Faculty Guide Prof. Mona Sinha (Professor, BVIMSR Mumbai) %#!c#1:#&!c3 "c* ! "'c#!c#c
-,$)$"-c1$-%'c:% " 2 c) #)c ")!c:  c "/,"'  )9c

$"#11&0c#** /$#'$"c$!c ;* !! )c'c#11c'% cColleagues of Larsen & Toubro Limitedcc'% $c
/"'$", )c!,**'c'%,-%,'9c

$-"#', cc'% c!',) "'c


=  c >c
EXECUTIVE SUMMARY
c

 *1 c # c #c /.*#"&+!c .!'c $.*'#"'c #!! '!9c % &c /#"c .#7 c c 3 #7c '% c '," !c c #c
3,!$" !!9c"c')#&+!c%$-%1&c/.* '$'$2 c3,!$" !!c "2$". "'c*1#/$"-c'% c$-%'c* *1 c$"c'% c$-%'c
*!$'$"c$!c2 &c/$'$/#1cc'% c!,// !!cc#"&c-#"$?#'$"9cc

% c /,$'. "'c#")c! 1 /'$"c) /$!$"c$!cc#c*$. c$.*'#"/ c#!c$'c$!c'% c2 %$/1 cc3'#$"$"-c


'% c 3 !'c *!!$31 c * !"'$'c '%#'c :$110c /"'$3,' c !$-"$$/#"'1&c ':#)!c '% c /.*#"&+!c
 /'$2 " !!9c 'c $!c #1!c 3 /.$"-c $"/ #!$"-1&c $.*'#"'0c #!c'% c /.*#"&c 212 !c /%#"- !0c '% c
" :c /,$'!c!%:c#c:$11$"-" !!c'c1 #"0c#)#*'#3$1$'&c#")c#3$1$'&c'c:7c#!c#c*#'cc#c' #.9c% c
 /,$'. "'c#")c 1 /'$"c*/ ), c "!, !c'%#'c'% ! c/$' $#c# c#)) !! )9c

#! "c c,3c $.$' )c= >c $!c#c' /%"1-&0c "-$" $"-0c/"!',/'$"c#")c .#",#/',$"-c
/.*#"&9c'c$!c" cc'% c1#- !'c#")c.!'c !* /' )c/.*#"$ !c$"c")$#@!c*$2#' c! /'9c"c'%$!c
*8 /'c  ! #/% c !',)$ )c '% c  /,$'. "'c #")c  1 /'$"c */ !!c c c c c ,'.#'$"c #")c
#'' .*' )c'c*2$) c!. c:#&!c!c#!c'c.#7 c /,$'. "'c. c  /'$2 c#")c'c ),/ c'% c/!'c
c%$$"-c#")c .*1& 9c% c*8 /'c/"'#$"!c'% c*$.#&c)#'#c$!c'% c)#'#c:%$/%c$!c/11 /' )c3&c
'% c  ! #/% c )$ /'1&c .c % c :"c 3! 2#'$"c #")c ,") c '% c -,$)#"/ c c *8 /'c -,$) 9c c
*,!, c '% ! 0c  ! #/% c :,1)c 3 c -$"-c '%,-%c '% c  /,$'. "'c *1$/&c c '% c /.*#"&9c &c
#/'$2 c*#'$/$*#'$"c$"c'% c /,$'. "'c*/ !!0c'% c# #!c:%  c$.*2 . "'c/#"c3 c3,-%'c#3,'c
/#"c 3 c $) "'$$ )9c% c .#$"c $) #c $!c'c- " #' c:#&!cc) #1$"-c:$'%c %$-%c#''$'$"c#")c .#7$"-c
%$$"-c*/ !!c.#"#- #31 c#")c $/$ "'9cc

cc

c c
CERTIFICATE

%$!c $!c 'c / '$&c '%#'c '% c *8 /'c '$'1 )c µREDUCTION OF
RECRUITMENT CYCLE TIME¶ $!c !,// !!,11&c )" c 3&c Miss.

PRIYANKA B. KADAM ),$"-c'% c':c."'%!c!,.. c$"' "!%$*c


c%$!c/,! c=)c #&cc4c'%cA," c>c$"c*#'$#1c,1$11. "'cc
'% c #!' !c$"c #"#- . "'c',)$ !c,") c'% c"$2 !$'&cc ,.3#$c
'%,-%c %##'$c ($)&#* '%+!c "!'$',' c c #"#- . "'c ',)$ !c #")c
 ! #/%0c #2$c ,.3#$9c

c
c
#' cc
c
c c c c c c c c c c c c
c
9c9c 9c#'$1cc c c cccccccccccccc9c "#c$"%#c&c
ccccc$ /'ccccc c c c ccccccccccccccccccc8 /'cB,$) c

c
 cccc
c
 cc  c

c
c

TABLE OF CONTENTSc

c
c
 ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccBc 
c 
 cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc=$>c
c cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc=$$>c
cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc=$$$>cccccccccccccccccccccccccccccccccccccccccc
c
%#*' cc"'),/'$"cc'% c8 /'ccccccccccccccccccccccccccccccccccccccccc
c
c 9c"/ *'cc$-"$$/#"/ cc'% c',)&c
c 9c/* cc
9c38 /'$2 cc'% c',)&c
c 95c $' #', c 2$ :c
c
%#*' c"'),/'$"c'c'% c"),!'&c cccccccccccccccccccccccccccc cccccc
c c
cccccccccccc9c"-$" $"-c"),!'&c
cccccccccccc9cB:'%c*' "'$#1
cccccccccccc9c
,', c*!* /'!
c
%#*' c"'),/'$"c'c'% c.*#"&C-#"$?#'$"c
c c c
cccccccccccc9c"'),/'$"c
cccccccccccc9c2 2$ :c
cccccccccccc9c* #'$"-c)$2$!$"c
cccccccccccc95cDc"#1&!$!c
c
%#*' c5cc ! #/%c '%)1-&c
ccccccccccccc
cccccccccccc59c#'#c/11 /'$"c
cccccccccccc59c '%)1-&c
cccccccccccc59c $.$'#'$"c
c
c
%#*' cEc#'#c"#1&!$!c#")c"' * '#'$"c
cccccccccccccc
cccccccccccccE9c,/ !cc /,$'. "'c$"c ccc
cccccccccccccE9c /,$'. "'c/ !!c#'c c4c$2$!$"c
cccccccccccccE9c
#/'!c /'$"-c'% c /,$'. "'c/ !!cc ccc
cccccccccccccE95c
#/'!c/#,!$"-c1#-c$"c/&/1 c'$. cc cccc /,$'. "'c*/ !!c
cccccccccccccE9Ec&* !cc"' 2$ :!cD%$/%c !'1&c
11: )c3&c ccc
cccccccccccccE96c"' 2$ :!c#'c cc)$2$!$"c
cccccccccccccE9FcDc"#1&!$!cc cccc)$2$!$"c
c
c
%#*' c6c,-- !'$"!0c"/1,!$"!c
c
ccccccccccccc69c,-- !'$"!c
ccccccccccccc69c"/1,!$"c
c
c
B 
 ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

c
c c
c
CHAPTER 1 : INTRODUCTION OF THE PROJECT

1.1: Concept & Significance of the studyc


c
% c#'cc/%!$"-c. "c$!c"'c" #1&c!c)$$/,1'c#!c'% c#'cc "#31$"-c'%! c" c%#!c/%! "c'c
#''#$"c'% $c,11c:'%9c
c
ccccccc /,$'. "'c$!c'% c*/ !!cc! #/%$"-c'% c/#")$)#' !cc .*1&. "'c#")c!'$.,1#'$"-c'% .c
'c#**1&cc83!c$"c'% c-#"$?#'$"9c /,$'. "'c$!c'% c#/'$2$'&c'%#'c1$"7!c'% c .*1& !c#")c'% c
83c! 7 !9c
 /,$'. "'c$!c'% c.#$"c !! "/ cc'% c%,.#"c !,/ c.#"#- . "'9c /'1&c.#'/%$"-c'% c83c
#")c '% c .*1& c $!c 2 &c $.*'#"'c c'% c /"'$",$'&c c '% c $.!9c  /,$'. "'c $!c "'c"1&c #"c
.*1&. "'c */ !!9c
$")$"-c $-%'c * !"c 'c '% c $-%'c 83c $!c " c c '% c .#8c $!!, !c c '% c
*),/'$2$'&cc$.!9c
cccccccc-#"$?#'$"!c  1&c "c '% $c :7/ c 'c 3 c /.* '$'$2 c #")c !,// !!,19c % c )$  "/ c 'c
#/<,$$"-c #")c ; /,'$"-c 3,!$" !!c $"c #c /.* '$'$2 c "2$". "'c 1$ !c $"c '% c #3$1$'&c 'c %$ c $-%'c
 !,/ !c"c'$. c 2 &c'$. 9c /,$'. "'c/"/ "!c$")$"-c'% c .*1& !c:%c%#2 c'% c" ) )c
<,#1$$/#'$"!cc'% c*!$'$"c'c3 c$11 )c#")c'&$"-c'c%$ c'% .cc'%#'c*!$'$"c$"c'% c$.9cc
c
1.2: Scopec
c /,$'. "'c /&/1 c '$. c $!c #c 2 &c 2$'#1c #!* /'c :%$/%c /"'$3,' !c 'c '% c $-%'c /#")$)#' c - ''$"-c
%$ )c#'c'% c$-%'c'$. 9c% c#/'!c:%$/%c/"'$3,' c'c'% c1"- c/&/1 c'$. c" )c'c3 c!',)$ )c
#")c !,$'#31 c . '%)1-&c!%,1)c 3 c,! )c'c ),/ c'% c),#'$"9c% c!/* cc'%$!c*8 /'c $!c #c
1"-c' .c!1,'$"c'c'%$!c /,$'. "'c/"/ "9cc
c
1.3: Objectivec
2 &c'#!7c$!c,") '#7 "c:$'%c#"c38 /'$2 9cD$'%,'c#"&c38 /'$2 c#c'#!7c$!c ")  )c
. #"$"-1 !!9c% c.#$"c38 /'$2 cc,") '#7$"-c'% c*8 /'!c# c
Uc c!',)&c'% c /,$'. "'c*/ !!cc'% cc)$2$!$"cc 0c #%#* 9c
Uc c$")c,'c'% c/&/1 c'$. cc'% c /,$'. "'c*/ !!9c
Uc c ),/ c'% c/&/1 c'$. c$"c'% c /,$'. "'c*/ !!9c
Uc c$) "'$&c# #!c:%  c'%  c/#"c3 c!/* cc$.*2 . "'9c
c
1.4: Literature review
c
//)$"-c'c):$"c9c
1$**0c /,$'. "'c$!c'% c*/ !!cc! #/%$"-c'% c/#")$)#' !cc
.*1&. "'c#")c!'$.,1#'$"-c'% .c'c#**1&cc83!c$"c'% c-#"$?#'$"9c /,$'. "'c$!c'% c
#/'$2$'&c'%#'c1$"7!c'% c .*1& !c#")c'% c83c! 7 !9cc :c) $"$'$"!cc /,$'. "'c# cc
c
’cccc*/ !!cc$")$"-c#")c#''#/'$"-c/#*#31 c#**1$/#"'!cc .*1&. "'9c% c*/ !!c3 -$"!c
:% "c" :c /,$'!c# c!,-%'c#")c ")!c:% "c'% $c#**1$/#'$"!c# c!,3.$'' )9c% c !,1'c$!c#c*1c
c#**1$/#'$"!c.c:%$/%c" :c .*1& !c# c! 1 /' )9c

’ccc'c$!c'% c*/ !!c'c)$!/2 c!,/ !cc.#"*: c'c. 'c'% c <,$ . "'cc!'#$"-c!/% ),1 c
#")c'c .*1&c  /'$2 c. #!, !cc#''#/'$"-c'%#'c.#"*: c$"c#) <,#' c",.3 !c'c#/$1$'#' c
 /'$2 c! 1 /'$"cc#"c $/$ "'c:7$"-c/ 9c
c
Recruitment Needs Are Of Three Typesc

’cccPLANNEDc
$9 9c'% c" )!c#$!$"-c.c/%#"- !c$"c-#"$?#'$"c#")c '$ . "'c*1$/&9c

’cccANTICIPATEDc
#"'$/$*#' )c" )!c# c'%! c.2 . "'!c$"c* !"" 10c:%$/%c#"c-#"$?#'$"c/#"c* )$/'c3&c
!',)&$"-c' ")!c$"c$"' "#1c#")c ;' "#1c "2$". "'9c

’cccUNEXPECTEDc
 !$-"#'$"0c) #'%!0c#//$) "'!0c$11" !!c-$2 c$! c'c," ;* /' )c" )!9c
c
Purpose & Importance of Recruitment
c
’ccc''#/'c#")c "/,#- c. c#")c. c/#")$)#' !c'c#**1&c$"c'% c-#"$?#'$"9c

’ccc #' c#c'#1 "'c*1cc/#")$)#' !c'c "#31 c'% c! 1 /'$"cc3 !'c/#")$)#' !cc'% ccccccccccccccc
-#"$?#'$"9c

’ccc ' .$" c* ! "'c#")c,', c <,$ . "'!cc'% c-#"$?#'$"c$"c/"8,"/'$"c:$'%c$'!c


* !"" 1c*1#""$"-c#")c83c#"#1&!$!c#/'$2$'$ !9c

’ccc /,$'. "'c$!c'% c*/ !!c:%$/%c1$"7!c'% c .*1& !c:$'%c'% c .*1& !9c

’ccc"/ #! c'% c*1cc83c/#")$)#' !c#'c.$"$.,.c/!'c

’ccc 1*c$"/ #! c'% c!,// !!c#' cc! 1 /'$"c*/ !!c3&c) / #!$"-c",.3 cc2$!$31&c,") c
<,#1$$ )cc2 <,#1$$ )c83c#**1$/#"'!9c
’ccc 1*c ),/ c'% c*3#3$1$'&c'%#'c83c#**1$/#"'!c"/ c /,$' )c#")c! 1 /' )c:$11c1 #2 c'% c
-#"$?#'$"c"1&c#' c#c!%'c* $)cc'$. 9c

’ccc 'c'% c-#"$?#'$"!c1 -#1c#")c!/$#1c31$-#'$"!c -#)$"-c'% c/.*!$'$"cc$'!c


:7/ 9c

’ccc -$"c$) "'$&$"-c#")c* *#$"-c*' "'$#1c83c#**1$/#"'!c:%c:$11c3 c#***$#' c/#")$)#' !9c

’ccc"/ #! c-#"$?#'$"c#")c$")$2$),#1c  /'$2 " !!cc2#$,!c /,$'$"-c' /%"$<, !c#")c


!,/ !cc#11c'&* !cc83c#**1$/#"'!c

c
c
c
Chapter-2: Introduction to the Industry

2.1Engineering Industry

"-$" $"-c$!c) $" )c#!c'% c)$!/$*1$" cc#/<,$$"-c#")c#**1&$"-c' /%"$/#10c!/$ "'$$/0c#")c


.#'% .#'$/#1c7":1 )- c'c) !$-"c#")c$.*1 . "'c!',/', !0c.#/%$" !0c!&!' .!0c#")c*/ !! !c
'%#'c!# 1&c #1$? c#c) !$ )c38 /'$2 9c'c$!c#c3#)c)$!/$*1$" c:%$/%c$!c' "c37 "c):"c$"'c
! 2 #1c!,3)$!/$*1$" !c"#. 1&c/% .$/#10c/$2$10c 1 /'$/#1c#")c. /%#"$/#1c "-$" $"-9cD$'%c'% c
#*$)c#)2#"/ . "'cc' /%"1-&c.#"&c" :c$ 1)!c# c#!'c-#$"$"-c*.$" "/ c#")c" :c
3#"/% !c# c) 2 1*$"-c!,/%c#!c# !*#/ c "-$" $"-0c3$. )$/#1c "-$" $"-0c- " '$/c
"-$" $"-0c",/1 #c "-$" $"-c#")c3'$/!c '/9cc

% c.#8c "),! c$"),!'$ !cc% #2&c "-$" $"-c-)!c# c*: 0c$"#!',/', 0c!' 10c
* '/% .$/#1!0c.$"$"-0c#$1:#&!0c#,'.3$1 !c#")c' ;'$1 !0c '/9c #":%$1 0c1$-%'c "-$" $"-c
-)!c# c !! "'$#11&c,! )c#!c$"*,'!c3&c'% c% #2&c "-$" $"-c$"),!'&9c#*#/$'&c/ #'$"c$"c'% ! c
"),! c$"),!'$ !c$!c)$2$"-c-:'%cc'% c "-$" $"-c$"),!'&9cB$2 "c'% c2#!'" !!cc'% c$ 1)0c
'% c "-$" $"-c$"),!'&c%#!c#"c ".,!c*' "'$#1cc/ #'$"-c" :c83!9cc

% c"-$" $"-c! /'c$!c'% c1#- !'cc#11c$"),!'$#1c! /'!c$"c")$#9c% c! /'c$!c 1#'$2 1&c


,"#-. "' )c#'c'% c'*0c:%  c' /%"1-$/#1c#")c/#*$'#1c <,$ . "'!c# c%$-%0c3,'c$'c$!c%$-%1&c
#-. "' )c#'c'% c1: c ")9cc

% c$"),!'&c/#"c3 c3#)1&c)$2$) )c$"'cc! -. "'!Gc% #2&c "-$" $"-c#")c1$-%'c "-$" $"-9c


 #2&c "-$" $"-c-)!c!,/%c#!c/#*$'#1c-)c#")c <,$*. "'c#//,"'cc'% c3,17cc). !'$/c
*),/'$"c#")c1 #)$"-c1#- c*1#& !c# c.!'1&c/,! )c"c'%$!c! -. "'0c*),/$"-c%$-%2#1, c
*),/'!c,!$"-c%$-% ")c' /%"1-&9c% c1$-%'c "-$" $"-c-)!c! -. "'c$"c/.*#$!"c$!c
%$-%1&c/.* '$'$2 c#")c).$"#' )c3&c!.#11c*1#& !c:%c'&*$/#11&c.#",#/', c1: 2#1, c
#)) )c*),/'!c!,/%c#!c/#!'$"-!c#")c3 #$"-c '/9c% c1#- !'c*1#& !c$"/1,) c #! "cc,30c
c#")c 9cc

 #2&c"-$" $"-c"),!'&c$!c" cc'% c1#- !'c! -. "'!cc"),!'$#1c*),/'$"9c'c//,*$ !c#c


:%1 c#"- cc$"),!'$ !c!,/%c#!c #2&c1 /'$/$'&c #/%$" &9c,3$" !0cB " #'!0c
#"!. !0cc:$'/%- #!0c ;'$1 c #/%$" &c '/9c% c") ;cc"),!'$#1c),/'$"c$-, !c
ccc'% c6c.#8c$"),!'&c-,*!c!%:c!,3!'#"'$#1c-:'%c:$'%c'% c#' !c#"-$"-c.c6Hc'c
H9c

%,-%'c'%  c:#!c!. c!$-"!cc /2 &c$"c'% c'%$)c<,#' ccc'% c!'$.,1$c! .!c'c


%#2 c )$!!$*#' )c <,$/71&9cc % c *31 .c :$'%c '% c /''"c ' ;'$1 c ! /'c %#!c #1!c /"'$", )c 'c
* .c3#)1&c$"c'% c1#!'c':c& #!9c% c"1&c*!$'$2 c) 2 1*. "'c$!c'% c. #!, !c#"","/ )c
c'% c' ;'$1 c$"),!'&c$"c'% c / "'c3,)- '9c

 ")!c #/!!c .#8c ! /'!c !%:c '%#'c -:'%c $"c '% c ':c 1 #)c ! /'!/#*$'#1c -)!c #")c
/"!,. c ""),#31 c -)!%#2 c ) / 1 #' )c 3,'c !'$11c  .#$"c #'c '% c ),31 )$-$'c 1 2 1!9c %$!c
%#!0c%: 2 0c3 "c/.* "!#' )c3&c'% c !'"-c /2 &c $"c'% c $"' . )$#' c-)!c! -. "'9cc
.#8c /"/ "c $!c '% c 1#/71,!' c * .#"/ c c '% c /"!,. c ),#31 c -)!c ! -. "'c 2 c '% c
1#!'c& #c:$'%c*),/'$"c) /1$"$"-cc'% c$!'c'$. c!$"/ c'% . )"$" '$ !9c

Electrical Industry

"c ")$#0c '% c "'$ c #"- c c /$/,$'c 3 #7 !c .c 3,17c $10c .$"$.,.c $10c #$c 31#!'0c 2#/,,.c 'c

6c # c .#",#/', c 'c !'#")#)c !* /$$/#'$"c c '% c 3 " $'c c /,!'. !9cc % c #"- c c
*),/'!c*),/ )c/2 c'% c "'$ c21'#- c#"- c c5c(c'c5c(9cc:$'/%- #c#")c/"'1c
- #0c !0c#$c/$/,$'c3 #7 !0c!:$'/% !0c :$ #31 c,! !c#")cc,! !c:$'%c'% $c !* /'$2 c
,! c 3#! !0c %1) !c #")c !'#' !c # c 3 $"-c *),/ )c 'c /,!'. c !* /$$/#'$"!c #!c : 11c !c 'c
!'#")#)c !* /$$/#'$"!9c 'c /"'1c !&!' .!c 3#! )c "c .$/*/ !!c #")c /.*,' c /"'1c
# c #1!c #2#$1#31 c c *: c !'#'$"!0c 1#)c )$!*#'/%c / "' !0c .#8c  / $2$"-c / "' !c #")c
$"),!'$#1c/.*1 ; !9cc

Heavy Electrical Industry


c
."-c'% c%$)cD1)c/,"'$ !0c")$#c$!c.#8c ;*' cc% #2&c#")c1$-%'c "-$" $"-c-)!0c
*),/$"-c#c:$) c#"- cc$' .!9c% c/,"'&c#1!c.#7 !c/"!',/'$"c.#/%$" &0c <,$*. "'cc
$$-#'$"c*8 /'!0c)$ ! 1c "-$" !0c'#/'!0c#")c'#"!*'c2 /%$/1 !0c/''"c' ;'$1 c#")c!,-#c.$11c
.#/%$" &9c% c% #2&c 1 /'$/#1c$"),!'&c. '!c'% c "'$ c). !'$/c) .#")9c1 /'$/#1c
<,$*. "'c!,/%c#!c.'!0c'#"!. !0c!:$'/%- #!c '/0c# c$!!, )c3&c#11c! /'!cc'% c")$#"c
/".&9c. c.#8c# #!c:%  c'% ! c# c,! )c# c'% c.,1'$/ c*8 /'$"!cc*: c
- " #'$"c$"/1,)$"-c",/1 #c*: c!'#'$"!0c* '/% .$/#1c/.*1 ; !0c#")c/% .$/#1c*1#"'!c
$"' -#' )c!' 1c*1#"'!0c"" ,!c. '#1c,"$'!c '/9cc

% c ;$!'$"-c$"!'#11 )c/#*#/$'&c$"c'% c$"),!'&c$!cc'% c) cc5Ec Dcc'% .#10c5Ec Dc


c&)c#")c#3,'cc Dcc-#!c3#! )c*: c- " #'$"c <,$*. "'c* c#"",.9c

% c  #2&c 1 /'$/#1c "),!'&c $!c /#*#31 c c .#",#/',$"-c '#"!.$!!$"c #")c )$!'$3,'$"c
<,$*. "'c ,*'5c (c c #")c %$-%c 21'#- c 9cc % c ). !'$/c  #2&c 1 /'$/#1c <,$*. "'c
.#",#/', !c # c .#7$"-c :$'%c  !* /'c 'c *),/'c ) !$-"!c #")c ,*-#)$"-c c .#",#/',$"-c c
' !'$"-c#/$1$'$ !9c

% c #*#/$'&c !'#31$!% )c c .#",#/', c c 2#$,!c 7$")!c c ',3$" !c !,/%c #!c !' #.c c%&)c
',3$" !c $"/1,)$"-c $"),!'$#1c ',3$" !c $!c . c '%#"c Fc Dc * c #"",.9c % c #"- c c  c
$"/1,) !c!' #.c',3$" !c,*c'cEc Dc,"$'!c#'$"0c:%$/%c'% &c# c*1#""$"-c'c "%#"/ c,*c'c6c
D9c% &c%#2 c/#*#3$1$'&c'c.#",#/', cB#!c,3$" !c,*c'cEEc Dc=>c#'$"-c

2.2Growth potentialcc

")$#c$!c$"/ #!$"-1&c3 $"-c*   )c3&c-13#1c/.*#"$ !c#!c#"c,'!,/$"-c) !'$"#'$"c#!c$'c


"8&!c1: c1#3,c/!'c#")c3 '' c) !$-"$"-c/#*#3$1$'$ !c#")c#!c'% &c /2 c.c'% c/$!$!0c
$"' "#'$"#1c) .#")c:$11c*,!%c:#)c"/ c. 9c. !'$/c) .#")c-:'%c$"c'%$!c! /'c$!c
3 $"-c, 11 )c3&c$"/ #!$"-c ;* ")$', c$"c/ c! /'!c!,/%c#!c#$1:#&!0c*$2#' c! /'c
$"2 !'. "'!c#")c'% c#*$)c!* )c#'c:%$/%c'% c*8 /'!c# c$.*1 . "' )9c"c#))$'$"0c'% c
-2 ". "'+!c/,!c"c$"2 !'. "'c#")c) 2 1*. "'c$"c'% c*: c#")c$"#!',/', c! /'!c$!c
#1!c%#2$"-c#c!'"-c$.*#/'9cc

c ;#.*1 0c1 #)$"-c*1#& !cc#")c c) $2 c6HFEHcc'% $c 2 ", !c.c!,**1&$"-c
<,$*. "'!c'c'% c*: c! /'9c")c:$'%c'% c-2 ". "'c*1#""$"-c'c#))c1#- !/#1 c- " #'$"c
/#*#/$'$ !c$"c'% c 1 2 "'%c=F>c$2 & #c*1#"0c'% c*' "'$#1c! .!c%,- cc'% c "-$" $"-c
.#8!9c #7 'c1 #) c c"c'% c'% c%#")c%#!c2 c5Hcc$'!c) c37c$"cIc#//,$"-c
.c'% c$"#!',/', c! /'9c")c:$'%c'% c/,!c"c3,$1)$"-c#)!0c%$-%:#&!0c#$*'!c '/0c'%$!c
**',"$'&c! .!c.#!!$2 c#!c: 119cc

$"#11&0c$c")$#+!c",/1 #c) #1c:$'%c'% cc$!c ; /,' )0c$'c:$11c. #"c3$-c3,!$" !!cc/.*#"$ !c


*1#""$"-c'c "' c",/1 #c*: c- " #'$"c#")c/"! <, "'1&c*: c <,$*. "'c.#",#/',$"-9cc

2.3Future prospectscc

#$" )c* !!$"#1!c:$'%c!. c 1 2#"'c ;* $ "/ c:$11c%#2 c'% c*'$"cc:7$"-c:$'%c#"&c


",.3 cc:1)/1#!!c/.*#"$ !c$"c#c#"- cc,"/'$"#1c#")c$"),!'$#1c!$1!9c% c83c/#' -$ !c
# c*$.#$1&c3#! )c"c) !$-"$"-0c.#",#/',$"-0c*#/7#-$"-cc! 11$"-c "-$" $"-c*),/'!c
:%$1 c#"/$11#&c83!c$"/1,) c/"!',/'$"0c3,$1)$"-c#")c.$"$"-0c#."-!'c'% !9c#1 "' )c
/#")$)#' !c/#"c17cc2#$ )c#")c1"-c$""$"-!c$"c'%$!c! /'c#")c ;* /'c'c #*c%#")!. c
 :#)!c$"c3'%c'% c. )$,.c#")c1"-' .9c

c
CHAPTER 3: Introduction To The Company
c
c
c
c
c
c
c
c
c
c

³IT¶S ALL ABOUT IMAGINNERING´

3.1 Introduction
Larsen & Toubroc=L&T>c0c$!c#c.,1'$"#'$"#1c/"-1. #' c/.*#"&c% #)<,#'  )c$"c ,.3#$0c
")$#9c c%#!c#"c$"' "#'$"#1c* ! "/ 0c:$'%c#c-13#1c!* #)cc$/ !c#")c#/'$ !0c,'% c
!,**1 . "' )c3&c#c/.* % "!$2 c.#7 '$"-c#")c)$!'$3,'$"c" ':79c% c/.*#"&c:#!c
,") )c$"c ,.3#$c$"cIc3&c':c#"$!%c "-$" !0c ""$"-c1/7 #! "c#")c "c$!'$#"c
,39c c3 /#. c#c*$2#' c1$.$' )c/.*#"&c$"cI569c'c'% "c3 /#. c#c*,31$/c1$.$' )c
/.*#"&c$"cIE9
#! "cc,3c= >c$!c#c' /%"1-&)$2 "cc9Ec3$11$"c/.*#"&c'%#'c$",! !c
"-$" $"-c:$'%c$.#-$"#'$"9c'c !c#c:$) c#"- cc#)2#"/ )c!1,'$"!0c! 2$/ !c#")c
*),/'!9
@!c$"%,! c/#*#3$1$'$ !c$"c' /%"1-&c) 2 1*. "'c# c/.*1 . "' )c3&c'$ ,*!c:$'%c:1)c
1 #) !9c'c*2$) !c!'#' '% #'c*),/'!cc!1,'$"!c'c#c1#- c#")c)$2 ! c/,!'. c3#! 9c
c$!c$'!c* *1 9cD c c#c* !!$"#1c2#1, c!&!' .0c#")c ;' "!$2 c**',"$'$ !cc-:'%c
#")c* !"#1c) 2 1*. "'9c,c/%#11 "-$"-c:7c "2$". "'c3$"-!c,'c'% c3 !'c$"c,c* *1 9c

3.2 Overview
#! "c c ,3c $.$' )c = >c $!c #c ' /%"1-&0c "-$" $"-0c /"!',/'$"c #")c .#",#/',$"-c
/.*#"&9c'c$!c" cc'% c 1#- !'c#")c .!'c !* /' )c/.*#"$ !c $"c")$#@!c*$2#' c! /'9c 2 "c
) /#) !cc#c!'"-0c/,!'. /,! )c#**#/%c#")c'% c/"'$",,!c<, !'cc:1)/1#!!c<,#1$'&c
%#2 c "#31 )c $'c 'c #''#$"c #")c !,!'#$"c 1 #) !%$*c $"c #11c $'!c .#8c 1$" !c c 3,!$" !!9c c c %#!c #"c
$"' "#'$"#1c* ! "/ 0c:$'%c#c-13#1c!* #)cc$/ !9cc'%,!'c"c$"' "#'$"#1c3,!$" !!c%#!c! "c
2 ! #!c #"$"-!c-:c!$-"$$/#"'1&9c'c/"'$", !c'c-:c$'!c2 ! #!c .#",#/',$"-c '*$"'0c
:$'%c#/$1$'$ !c$"c%$"#c#")c'% cB,1c -$"9c% c/.*#"&@!c3,!$" !! !c# c!,**' )c3&c#c:$) c
.#7 '$"-c #")c )$!'$3,'$"c " ':70c #")c %#2 c !'#31$!% )c #c  *,'#'$"c c !'"-c /,!'. c
!,**'9c c 3 1$ 2 !c '%#'c *- !!c .,!'c 3 c #/%$ 2 )c $"c %#."&c :$'%c '% c "2$". "'9c c
/..$'. "'c 'c /..,"$'&c : 1# c #")c "2$". "'#1c *' /'$"c # c #"c $"' -#1c *#'c c '% c
/*#' c2$!$"9c
3.3 Operating division
Uc "-$" $"-cc"!',/'$"c8 /'!c=>c
Uc  #2&c"-$" $"-c=>c
Uc "!',/'$"c
Uc 1 /'$/#1cc1 /'"$/!c=B>c
Uc #/%$" &cc"),!'$#1c),/'!c= >c
Uc cc /%"1-&c 2$/ !c
c
c
c
EBG Division

Bc  !c $"' -#' )c !1,'$"!c $"c 1 /'$/#1c #")c #,'.#'$"c !*#/ 9c '!c 3,!$" !! !c /.*$! c
!:$'/%- #0c 1:c #")c . )$,.c 21'#- c !:$'/%3#)!c c )$  "'c #**1$/#'$"!0c " -&c . ' !0c
#,'.#'$"c!&!' .!0c. )$/#1c <,$*. "'c#")c'1$"-c!1,'$"!9c
1 /'$/#1c c 1 /'"$/!c $2$!$"c =B>c $!c " c c '% c / c 3,!$" !! !c c #! "c c ,3c 4c
")$#+!c1#- !'c' /%"1-&0c "-$" $"-c#")c/"!',/'$"c/"-1. #' 9c% c3,!$" !!c*'1$cc
Bc $"/1,) !c 1:c 21'#- c #")c . )$,.c 21'#- c !:$'/%- #c *),/'!0c 1 /'$/#1c !&!' .!0c " -&c
. ' !0c #,'.#'$"c !1,'$"!c ,") c $'!c 1 /'$/#1c c ,'.#'$"c 2 '$/#1c #")c #c !'#")#1" c
. )$/#1c <,$*. "'c3,!$" !!c,"$'9cccc

c.#8c!' "-'%cc c$!c$'!c$"%,! c) !$-"c#")c) 2 1*. "'c/ "' cc!:$'/%- #c#!c: 11c#!c
'1$"-c#/$1$'&c'%#'c) !$-"!c#")c.#",#/', !c#c:$) c#"- cc%$-%c* /$!$"c'1!0c#c*  <,$!$' c
c%$-%c<,#1$'&c*),/'!9ccc

% c.#",#/',$"-c* #'$"!cc'% ! c3,!$" !! !c# c1/#' )c#'c ,.3#$c=:#$>0c #2$c ,.3#$0c


%. )"#-#0c$.3#' c#")c &! c$"c")$#c#")c%$"#c=D,;$>0c#,)$c#3$#0cc=A#3 1c1$0c
,3#$>0c #1#&!$#0c")" !$#c#")c,!'#1$#9c c%#!c / "'1&c#/<,$ )c #1#&!$#3#! )c#./cc
;*#")$"-c$'!c3#!7 'cc!:$'/%3#)!c3,!$" !!9c

Bc%#!c#c/.* % "!$2 c<,#1$'&0c "2$". "'c#")c!# '&c.#"#- . "'c!&!' .9c% c<,#1$'&c


.#"#- . "'c!&!' .cc) !$-"cc) 2 1*. "'0c*),/'$"0c!#1 !0c.#7 '$"-c#")c! 2$/$"-c%#!c
 / $2 )ccIc/ '$$/#'$"c.c(J9c"c#))$'$"0c$'!c.#",#/',$"-c#/$1$'$ !c%#2 c
3 "c/ '$$ )cc/".$'&c'cc5c="2$". "'#1c #"#- . "'c&!' .>c#")cc
c=//,*#'$"#1c #1'%c#")c# '&c #"#- . "'c&!' .>c3&c(J9c

% c)$2$!$"c%#!c$.*1 . "' )c"' *$! c !,/ c1#""$"-c=>c!1,'$"cccB0c


B .#"&c#")c$'c: "'c1$2 c#'cEc1/#'$"!c#/!!c'% c/,"'&c!$.,1'#" ,!1&c$"c'% cK$-c#"-+c
.) c$"cIII9c

3.4 SWOT ANALYSIS

Strengths
c
Lc #! "c#")c,3c= >c$!c")$#@!c1#- !'c "-$" $"-c#")c/"!',/'$"c/.*#"&cc
Lc'c%#!c/ #' )c$"' "#'$"#1c* ! "/ c3&c* #'$"-c!,**1&c" ':7c$/ !c$"cc1/#'$"!c
:1):$) 0c$"/1,)$"-c,!'"0c ")"0c $1#"0c%#"-%#$c#")c ,1cc
Lc c%#!c/ #' )c#c!'"-c3#")c"#. c3&c3,$1)$"-c:1)!c1#- !'c,3,1#c #/'cc#c
* '/% .$/#1c*1#"'c#")c%#!c#1!c3,$1'c:1)@!c1"- !'c),/'c*1$'' c#")c1"- !'c Bc*$* 1$" cc
Lc #! "c#")c,3@!c) c37c%#!c *' )c/"'$",,!c-:'%9c% c/.*#"&c%#!c#c!'"-c
*$* 1$" cc*8 /'!c$"c). !'$/c#!c: 11c#!c$"' "#'$"#1c.#7 '!0c:%$/%c$!c1$7 1&c'c "!, c#c
!' #)&c 2 ", c-:'%c
cc
Weaknesses
c
Lc"c!*$' cc%#2$"-c#c)$2 !$$ )c ;* '$! 0c'% c 2 ", !cc'% c/.*#"&c# c%$-%1&c/"/ "'#' )c
cc
Opportunities
c
Lc% c/.*#"&c%#!c#/<,$ )c'% c!:$'/%- #c3,!$" !!cc c*#' c1)$"-!cc #1#&!$#c
$"c*$1ccc
LcD$'%c c'% c/.*#"&c:$11c3 c#31 c'c c#c/.* % "!$2 c#"- cc (c!:$'/%- #c#")c
3 /. c#c!$-"$$/#"'c*1#& c$"c'% c (c! -. "'c$"c")$#cc
Lc c%#!c#1!c "'  )c$"'c2#$,!c8$"'c2 "', !c$"c'% c / "'c*#!'9c c%#!c8$"'c2 "', c
#- . "'c:$'%c#.$1c #),c"),!'$#1c 2 1*. "'c*#'$"c $.$' )0c $'!,3$!%$c #2&c
"),!'$ !c#")c99c,7$c"'#/'$"-cc#)$"-c*#'$"c=>cc'% c$"-).cc#,)$c
#3$#cc
Lc% ! c8$"'c2 "', !c3!'c#")c!' "-'% "c'% c* #'$"#1c $/$ "/&cc'% c/.*#"&0c#!c: 11c#!c
*2$) c$'c:$'%c#2 ", !c'c- " #' c#))$'$"#1c 2 ", !c#")c#1!c1 2 #- c$'!c!'"-c* ! "/ c$"c
) c'c ;*1$'c'% c-:$"-c/#*$'#1c-)!c#")c$"#!',/', c$"),!'&cc
LcB:$"-c")$#"c/#*$'#1c-)!c#")c$"#!',/', c$"),!'&c#!c'% c-2 ". "'c%#!c*1#"" )c#c! $ !c
c. #!, !c'c "/,#- c*$2#' c! /'c*#'$/$*#'$"c#")c$"/ #! c!* ")$"-c"c$"#!',/', 9c
#*#/$'$ !c# c3 $"-c#.* )c,*c$"c#$1:#&!0c#)!0c'!0c$*'!c#")c3#"c$"#!',/', c'c
!,!'#$"c'% c.. "',.cc),31 c)$-$'c-:'%c$"c'% c$"),!'$#1c! /'9cc
c
Threats
c
Lc #! "cc,3c#/ !c!'$c/.* '$'$"c$"c'% c$"' "#'$"#1c.#7 'c:$'%c/"!',/'$"c.#8!c$"c
'% c $))1 c#!'c$"/1,)$"-ccc: ) "c#")c /%' 1cc'% c9c'$c/.* '$'$"c/,1)c ) c
'% c/.*#"&@!c.#7 'c!%# c#")c ),/ c$'!c*$'#3$1$'&cc
Lc"-$" $"-c#")c/"!',/'$"c/.*#"$ !c!,/%c#!c #! "cc,3c= >c# c#/$"-c* !!, c
"c'% $c #"$"-!c), c'c'% c%$-%c$"'  !'c#' !c"c:7$"-c/#*$'#19c @!c$"'  !'c/!'!c$"/ #! )c
. c'%#"c'% 1)c$"c'% c$!'c!$;c."'%!cc
I0c:%$/%c:,1)c$.*#/'c$'!c*$'c3  c'#;c
=>9c$!$"-c$"'  !'c#' !c:,1)c*,'c* !!, c"c'% c.#-$"!cc'% c/.*#"&cc
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c

c c
c
ccc 1&c"c'% $c:7/ c'c3 c/.* '$'$2 c#")c!,// !!,19cc% c)$  "/ c'c#/<,$$"-c#")c
; /,'$"-c3,!$" !!c$"c#c/.* '$'$2 c "2$". "'c1$ !c$"c'% c#3$1$'&c'c%$ c$-%'c !,/ !c"c'$. c
2 &c'$. 9ccB$2 "c'% c.#? cc/"!'#$"'!c$"c#/<,$$"-c'#1 "'0c$'c/#"c3 c#c2 &c ;#/'$"-c ; /$! 9ccc
c
4.1Data Collection:

% c. '%)!c'%#'c:  c,! )cc)#'#c/11 /'$"c$"c'%$!c ! #/%c*/ !!c/#"c3 c3#)1&c


)$2$) )c$"'c':c-,*!c
c
c
>c $.#&c#'#c11 /'$"c '%)!c
>c ,/ !C '%)!cc /")#&c#'#c

c  
c c
c
$.#&c)#'#c$!c'% c)#'#c:%$/%c$!c/11 /' )c3&c'% c ! #/% c)$ /'1&c.c%$!C% c:"c
3! 2#'$"!c#")c ;* $ "/ !9c
  c'% c)#'#c$!c/11 /' )c.c'% c1$2 c:7$"-c$"c'% c /,$'. "'c*/ !!9c
c
c
c  
c c
c
% c ! #/% c%#)c/11 /' )c ;' "#1c! /")#&c)#'#c.c2#$,!c!,/ !c1$7 c$"' " 'c
!$' !0c ! #/%c*#* !0c* $)$/#1!0c "/&/1* )$#!0c*,31$!% )c ! #/% !0c)#'#3#! c
/.*#"$ !c '/c
c
4.2 METHODOLOGY

% c c c c ,'.#'$"c $!c .#7 )c :$'%c '% c %$-%c #''$'$"c #")c '%   c '% c  /,$'. "'c */ !!c
3 /. !c#c/,/$#1c,"/'$"cc'% c-#"$?#'$"9c$"/ c.&c!,.. c'#$"$"-c:#!c$"c'% c."'%!cc
#&A," 0c $'c-#2 c . c'% c**',"$'&cc $"212$"-c .&! 1c)$ /'1&c:$'%c'% c /,$'. "'c*/ !!c
#")c#"#1&?$"-c'% c*/ !!c!c'%#'c!,$'#31 c /.. ")#'$"!c/#"c3 c-$2 "9c%$!c*8 /'c$!c/ "'  )c
"c$) "'$&$"-c3 !'c%$$"-c*#/'$/ !c$"c#,'.#'$"c$"),!'&9c'c'%   c <,$ !c- #'c#.,"'cc
 ! #/%c :79c % c . '%)1-&c #)*' )c :#!c *1#"" )c $"c #)2#"/ c !c #!c 'c /11 /'c )#'#c $"c '% c
.!'c-#"$? )c:#&9c
&c # #c c /,!c :#!c '% c  /,$'. "'c #")c ! 1 /'$"c *#'$/,1#1&c c /"'1c #")c
#,'.#'$"c )$2$!$"9c c :#!c )$ /'1&c $"212 )c :$'%c '% c  /,$'. "'c */ !!c c '% c /#")$)#' !c c
'% c *8 /'c 1 #) 0c *8 /'c .#"#- 0c !':# c "-$" c #")c !#1 !c *$1 9c c :#!c *#'$/,1#1&c
$"212 )c :$'%c '% c !,/$"-c '% c /#")$)#' !c .c '% c ,.3#$c  -$"c $!'c #")c '% "c ,'!$) c '% c
,.3#$9c
  c#"&c'#!7c:#!c,") '#7 "0cc:#!c#!7 )c'c-c'%,-%c'% cc*1$/$ !cc/"'1c#")c
#,'.#'$"c)$2$!$"c!c'%#'cc/#"c- 'c#c3 '' c,") !'#")$"-cc'% c /,$'. "'c*/ !! !c11: )c
3&c'% .9c

Uc % c$!'c'#!7c:#!c'c,") !'#")c'% c2#$,!c83c*$1 !cc:%$/%c /,$'. "'c


:#!c'c3 c)" 9ccccc
Uc % c " ;'c !' *c :#!c 'c ;*1 c '% c 2#$,!c 83c *'#1!c 'c ! #/%c c !,$'#31 c
/#")$)#' !cc'% c83c*$1 9c
Uc "/ c '% c ! #/%c /$' $#c :  c *,'0c /#")$)#' !c : "'c '%,-%c #c ' 1 *%"$/c
$"' 2$ :c'c2#1$)#' c'% c$".#'$"c. "'$" )c$"c'%  c !,. 9c
Uc c/#")$)#' c.#'/%$"-c'% c) !$ )c*$1 c:#!c'% "c1$" )cc'% c$!'c,")cc

#/ c'c
#/ c$"' 2$ :c$"c/"'1c#")c#,'.#'$"c/#.*,!c'% :$! c$c'% &c# c
"'c#2#$1#31 c$"c ,.3#$c/.*#"&c##"- )c'% c2$) c/"  "/ c$"' 2$ :c$"c
'% $c !* /'$2 c/$'$ !9c
Uc
$!'1&c '% c /#")$)#' c %#)c $11 )c ,*c '% c * !"#1c )#'#c .c :%$/%c $!c
    c  c
 9c
Uc % "c'% c/#")$)#' !c (Dc(  cc:%$/%c$!c*2$) )c
3&c $"' 2$ : c :#!c /!!/% /7 )c 3&c '% c c ' #.c c '% &c '%$"7c '%#'c '% c
/#")$)#' c:#!c-)c'c%$ cc"'9c
Uc D% "c#c/#")$)#' c/1 # )c%$!c$!'c,")cc$"' 2$ :c'% "c#-#$"c% c$!c/#11 )c,*c
c'% c! /")c,")cc$"' 2$ :9c
Uc c %#)c '% c  !*"!$3$1$'&c 'c .#7 c !, c '%#'c /#")$)#' !c /.*1 ' c #11c .#1$'$ !c
#")c%#)c'c -,1#1&c11:c,*c:$'%c'% .9c
Uc $"/ c : c  / $2 )c .#"&c  !,. !0c $'c :#!c !! "'$#1c '%#'c #c )#'#3#! c 3 c
.#$"'#$" )c'c7 *c#c'#/79c'c:#!c/"2 "$ "'c. '%)c'%#"c'c!'/7c,*c*$1 !cc
*#* !9c ccc%#!c'% $c:"c)#'#3#! c"#. )c#!c c
0c'c/"'#$"!c
#11c '% c $".#'$"c c #c /#")$)#' c !,/%c #!c "#. 0c /"'#/'c ",.3 0c 1/#'$"0c
<,#1$$/#'$"c '/9c
Uc ") !'#")$"-c :%#'c 7$")!c c )#'#3#! c # c .#$"'#$" )c #")c %:c '% &c % 1*c $"c
7 *$"-c#c /)9cc

4.3 Limitation of study


2 &c'#!7c$!c,") '#7 "c:$'%c#"c38 /'$2 c#")c#//.*1$!%. "'cc'%$!c38 /'$2 c) ' .$" !c'% c
!,// !!9c

Task:
% c /,$'. "'c#'c ccc/"'1c#")c#,'.#'$"c$"212 )c#c1'c! #/%c.c'% c)#'#3#! c#")c
/#11$"-c,*c/#")$)#' !c'c/% /7c:% '% c'% &c$'c'% c83c!* /$$/#'$"9c

Difficulties:
#")$)#' !c:  c 1,/'#"'c'c'#17c#'c'$. !c
#")$)#' !c:%c:  c!/% ),1 )cc$"' 2$ :c:,1)c"'c',"c,*c
#")$)#' !c:%c:  c/"'#/' )c:  c"'c$"'  !' )c$"c*!$'$"c"c.#"&c//#!$"!c

Task:
#")$)#' !c:  c'c3 c! #/% )c.c'% c83c*'#1!c#")c/#11 )c,*c'c3 c!/% ),1 )cc#"c
$"' 2$ :9c

Difficulties:
#"#-$"-c.,1'$*1 c1$" c,*!c"c'% c!#. c)#&
#")$)#' !c#!7 )c1'cc/,"' c<, !'$"c!c/"2$"/$"-c'% .c:#!c#c.#8c'#!7c
"#) <,#' c$"' 2$ :c) '#$1!c'c'% c/#")$)#' c
Chapter 5: Data Analysis and Interpretation

RECRUITMENT AND SELECTION


c
 /,$'. "'c$!c'% c*/ !!c3&c:%$/%c-#"$?#'$"!c1/#' c#")c#''#/'c$")$2$),#1!c'c$11c83c
2#/#"/$ !9c !'c-#"$?#'$"!c%#2 c#c/"'$",$"-c" )c'c /,$'c" :c .*1& !c'c *1#/ c'%! c
:%c1 #2 cc# c*.' )c$"c) c'c#/<,$ c" :c!7$11!c#")c*.' c-#"$?#'$"#1c-:'%9c
 /,$'. "'c11:!cc*1#""$"-c#")c- !c%#")c$"c%#")c:$'%c! 1 /'$"c*/ !!c3&c:%$/%c
-#"$?#'$"!c 2#1,#' c'% c!,$'#3$1$'&cc/#")$)#' !9cD$'%c!,// !!,1c /,$'$"-c'c/ #' c#c!$? #31 c
*1cc/#")$)#' !0c 2 "c'% c.!'c#//,#' c! 1 /'$"c!&!' .c$!cc1$''1 c,! c
 /,$'$"-c 3 -$"!c :% "c #c 2#/#"/&c //,!c #")c '% c  /,$' c  / $2 !c #,'%$?#'$"c 'c $11c $'9c % c
" ;'c !' *c $!c /# ,1c ;#.$"#'$"c c '% c 83c #")c ",. #'$"c c !7$11!0c #3$1$'$ !c #")c ;* $ "/ c
" ) )c'c* .c'% c83c!,// !!,11&9c'% c!' *!c11:c

Uc  #'$"-c#"c#**1$/#"'c*1c,!$"-c$"' "#1cc ;' "#1c. '%)!c


Uc 2#1,#' c/#")$)#' !c2$#c! 1 /'$"c
Uc "2$"/ c'% c/#")$)#' cc
Uc ")c$"#11&c.#7 c#"c c
c

c5.1 SOURCES OF RECRUITMENT IN L & T


Internal source of recruitment
Transfers
% c .*1& !c# c'#"!  )c.c" c) *#'. "'c'c#"'% c#//)$"-c'c'% $c $/$ "/&c#")c
;* $ "/ 9c
c
Promotions
% c .*1& !c # c *.' )c .c " c ) *#'. "'c 'c #"'% c :$'%c . c 3 " $'!c #")c - #' c
 !*"!$3$1$'&c3#! )c"c $/$ "/&c#")c ;* $ "/ 9c'% !c# c*-#)$"-c#")c .'$"cc* ! "'c
.*1& !c #//)$"-c 'c '% $c * .#"/ 9c c  '$ )c #")c  ' "/% )c .*1& !c .#&c #1!c 3 c
 /,$' )c"/ c#-#$"c $"c/#! cc!%'#- cc<,#1$$ )c* !"" 1cc$"/ #! c$"c1#)cc:79c% c
) * ") "'!c#")c 1#'$2 !cc / #! )c .*1& !c#")c$!#31 )c .*1& !c# c#1!c)" c3&c.#"&c
/.*#"$ !c!c'%#'c'% c. .3 !cc'% c#.$1&c)c"'c3 /. c) * ") "'c"c'% c. /&cc'% !9c
c
External source of recruitment
Advertisements
)2 '$! . "'!c c '% c 2#/#"/&c $"c " :!*#* !c #")c 8,"#1!c # c #c :$) 1&c ,! )c !,/ c c
 /,$'. "'9c% c.#$"c#)2#"'#- cc'%$!c. '%)c$!c'%#'c$'c%#!c#c:$) c #/%9c
c
Educational Institutes
(#$,!c .#"#- . "'c $"!'$',' !0c "-$" $"-c /11 - !c # c #c -)c !,/ c c  /,$'$"-c : 11c
<,#1$$ )c ; /,'$2 !0c "-$" !9c % &c *2$) c #/$1$'$ !c c /#.*,!c $"' 2$ :c #")c *1#/ . "'!9c
%$!c!,/ c$!c7":"c#!c#.*,!c /,$'. "'9c
c
Placement Agencies
 2 #1c*$2#' c/"!,1'#"/&c$.!c* .c /,$'. "'c,"/'$"!c"c3 %#1cc/1$ "'c/.*#"$ !c3&c
/%#-$"-c#c 9c% ! c#- "/$ !c# c*#'$/,1#1&c!,$'#31 cc /,$'. "'cc<,#1$$ )c "-$" !9c
c
Employee Referrals
c
-#"$?#'$"!c%#2 c!',/', )c!&!' .c:%  c'% c/, "'c .*1& !cc'% c-#"$?#'$"c/#"c  c
'% $c$ ")!c#")c 1#'$2 !cc!. c*!$'$"c$"c'% $c-#"$?#'$"9c
c
Walk IN
D#17c$"c$"' 2$ :!c# c'% c.!'c/.."c.cc/"),/'$"-c$"' 2$ :!9cB " #11&c'%$!c$!c)" c
:% "c #c 1#- c !/#1 c c * *1 c $!c  <,$ )9c %$!c /#"c 3 c - " #11&c )" c '%,-%c '% c  1 #! c c
#)2 '$! . "'!c$"c'% c1 #)$"-c" :!c*#* !9c
c
5.2 RECRUITMENT PROCESS at L&T ±EAOC Division
% cc) *#'. "'c:,1)c! 'c'% c /,$'. "'c".!cc'% c-#"$?#'$"9c: 2 0c'% c3,) "c
c  /'$2 c $.*1 . "'#'$"c #")c /.*1$#"/ c :$'%c '% c */ !!c  !'!c :$'%c '% c % #)!c c '% c
 !* /'$2 c,"/'$"!c#")c) *#'. "'!c:%c# c$"212 )c$"c'% c /,$'. "'c#")c! 1 /'$"c*/ !!9c
% c*/ !!c $!c#$. )c#'c) $"$"-c'% c ! $ !cc#/'$2$'$ !c'%#'c" )!c'c3 c* . )c 3&c)$  "'c
* !"!c $"212 )c $"c '% c */ !!c c  /,$'. "'0c '% c /% /7!c #")c /"'1c . #!, !c 'c 3 c #)*' )c
#")c$".#'$"c'%#'c%#!c'c3 c/#*', )9c
% c /,$'. "'c*/ !!cc !cc)$2$!$"c11:!c#c!* /$$/c!',/', 9c%  c# c2#$,!c
!'#- !c :%$/%c '% c )$2$!$"c - !c '%,-%c 'c %$ c #c /#")$)#' 9c #/%c !'#- c '#7 !c $'!c :"c /,! c c
'$. c'c/.*1 ' c#")c/"'$3,' !c'c'% c/&/1 c'$. cc'% c*/ !!9c

Manpower budget fixation


% c .#"*: c *1#""$"-c */ !!c c '% c & #c :,1)c /.. "/ c :$'%c '% c /.*#"&+!c 3,)- '$"-c
#/'$2$'&9c % c  !* /'$2 c
,"/'$"#1c % #)!c :,1)c !,3.$'c '% c .#"*: c  <,$ . "'!c c '% $c
 !* /'$2 c ,"/'$"!Cc ) *#'. "'!c 'c '% c 3#)c c $ /'!c #!c *#'c c '% c #"",#1c 3,!$" !!c *1#"c
#' c) '#$1 )c)$!/,!!$"cc:$'%c'% c% #)cc%,.#"c !,/ c
,"/'$"c#1"-c:$'%c) '#$1 )c"' !c$"c
!,**'cc '% c *8 /' )c ",.3 !c #!!,.*'$"!c  -#)$"-c '% c )$ /'c #")c $")$ /'c !#1#&c /!'!c c
#/%c*!$'$"9c
c/*&cc'% c),1&c#**2 )c.#"*: c*1#"c:,1)c3 c:#) )c3&c'% cc) *#'. "'cc'% $c
,'% c #/'$"!c ),$"-c '% c /,! c c '% c & #9c % c #"",#1c 3,)- 'c :,1)c !* /$&c '% c .#"*: c
 <,$ . "'c c '% c "'$ c -#"$?#'$"0c #'c )$  "'c 1 2 1!0c $"c 2#$,!c ,"/'$"!C) *#'. "'!0c #'c
)$  "'c - -#*%$/#1c 1/#'$"!c #")c '% c '$.$"-c c '% c $")$2$),#1c  <,$ . "'!9c 'c :,1)c #1!c
!* /$&c'% c <,$ . "'c3,)- '0c:%$/%c$!c'% c/!'c#11'' )c':#)!c'% c /,$'. "'cc'% c3,)- ' )c
!'#c #")c'% c *1#/ . "'cc'% c ;$!'$"-c .*1& !9c% c/.*#"&+!c-:'%c#' c#")c $'!c .#7 'c
!%# c#1!c*1#&c#c2$'#1c1 c$"c) /$)$"-c'% c",.3 cc2#/#"/$ !c'c3 c$11 )9c
c
Job description and Job specification
c
A3c) !/$*'$"c$!c#c:$'' "c!'#' . "'c'%#'c) $" !c'% c),'$ !0c 1#'$"!%$*!c#")c !,1'!c ;* /' )cc
#"&" c$"c'% c839c'c$!c#"c2 #11c2$ :cc:%#'c$!c'c3 c)" c$"c'% c839c&*$/#11&c $'c$"/1,) !c$!c
:$'' "c!'#' . "'c'%#'c) $" !c'% c),'$ !0c 1#'$"!%$*!c#")c !,1'!c ;* /' )cc#"&" c$"c'% c839c
&*$/#11&c$'c$"/1,) !c
’c A3c$'1 c
’c #' c
’c $'1 cc$.. )$#' c!,* 2$!c
’c '#' . "'cc'% c,*! cc'% cA3c
’c $.#&c !*"!$3$1$'$ !c
’c $!'cc&*$/#1c,'$ !c#")c !*"!$3$1$'$ !c
’c B " #1c".#'$"c 1#' )c'c'% c83c
’c #$"$"-c <,$ . "'!c
’c 1c,! c
’c #"!*'#'$"c
’c $-"#', cc'% c* !"c:%c%#!c* *# )c'% c83c) !/$*'$"c
c
A3c!* /$$/#'$"c!,..#$? !c'% c%,.#"c/%##/' $!'$/!c" ) )cc!#'$!#/'&c83c/.*1 '$"9c'c
'$ !c'c) !/$3 c'% c7 &c<,#1$$/#'$"!c!. " c " )!c'c* .c'% c 83c!,// !!,11&9c'c!* 11!c
,'c'% c$.*'#"'c#''$3,' !cc#c* !"c$"c' .!cc ),/#'$"0c ;* $ "/ 0c7":1 )- c#")c#3$1$'$ !c
'c* .c#c*#'$/,1#c839c
&*$/#11&c'%$!c:,1)c$"/1,) c

’c  - cc ),/#'$"c
’c  !$#31 c#.,"'cc* 2$,!c ;* $ "/ c$"c!$.$1#c:7c
’c * /$$/c!7$11!c <,$ )c
’c  #1'%c"!$) #'$"!c

Channel Identificationc
' c'% c83c) !/$*'$"c#")c'% c!* /$$/#'$"!c# c! 'c,*c'% c" ;'c!' *c$!c'c$) "'$&c'% c2#$,!c
/%#"" 1!c'%,-%c:%$/%c'% c <,$ )c.#"c*: c/#"c3 c'#/ )c,'9c% c2#$,!c/%#"" 1!c# c

’c .*1& c  #1!c
’c "!,1'#"/$ !c
’c "' "#1cA3c!'$"-!c
’c )2 '$! . "'!c$"c" :!*#* !c
’c D#17"c"' 2$ :!c

c
SOURCING OF SUITABLE CANDIDATES
c
 1 /'$"cc,/ !cc
c:,1)c'#*c2#$,!c!,/ !C/%#"" 1!cc- ''$"-c'% c$-%'c/#")$)#' 9c * ")$"-c"c'% c"#', c
c'% c*!$'$"C-#) 0c21,. !cc /,$'. "'c#")c#"&c'% c 1 2#"'c#/'!0c'% c -$"#1cc
:,1)c,! c#"&c" c.,1'$*1 c!,/ !c!,/%c#!c

’c ;$!'$"-c)#'#3#! c=$ c/#'c!':# >ccc


’c .*1& c  #1c#!c* c/.*#"&c!/% . c'%#'c.#&c3 c#**2 )c.c'$. c'c'$. c
’c )2 '$! . "'c$"c'% c$"' " 'C" :!*#* !C.#-#?$" !C/.*#"&+!c!$' !C83c!$' !c
’c 1#/ . "'c- "/$ !c
’c $ /'c /,$'. "'c.c/#.*,! !C#/#) .$/c$"!'$',' !c
’c D#17$"-c$"' 2$ :c

,.3 c c *!$'$"!0c /$'$/#1$'&c c *!$'$"!c #")c '% c ,- "/&c c '% c *!$'$"!0c
/"$) "'$#1$'&c  <,$ . "'!0c  1#'$2 c $/#/&c #")c /!'c /"!$) #'$"!c :,1)c *1#&c #c 1 c $"c '% c
/%$/ cc'% c#***$#' c!,/$"-c. /%#"$!.9cc
c
/ "$"-c'% c/#")$)#' !c
% c(!c:%$/%c# c!%'1$!' )c#' c2$-,!c/% /7!c# c/#11 )cc'% c$"' 2$ :9c"c ccc
),/#'$"#1c3#/7-,")c#")c& #!cc ;* $ "/ c*1#&!c#c2$'#1c1 c$"c'% c*/ !!9c#! )c"c'% c
1 2 1cc ;* $ "/ c#")c'% c*!'c#**1$ )c0c $'% c':cc'% c,")!cc$"' 2$ :!c# c
/"),/' )9c  c/.$"-cc'% c$"' 2$ :c/#")$)#' c%#2 c'c$11c'% c .*1&. "'c#**1$/#'$"c
.c:%$/%c$!c! 2 "c*#- !c.c$"/1,)$"-c'% c*cc'% c/1#$.!c.#) c3&c'% c/#")$)#' c
 -#)$"-c<,#1$$/#'$"!0c ;* $ "/ 0c   "/ 0c ;$!'$"-c!#1#&c!',/', c#")c'% c#/%$ 2 . "'!9c
/% ),1$"-c#")c'% c2 ", cc'% c$"' 2$ :!c:,1)c3 c%#")1 )c3&c'% c /,$'. "'c' #.c$"c
/"!,1'#'$"c:$'%c'% c!%'c1$!' )c/#")$)#' c#")c'% c! 1 /'$"c*#" 1c. .3 !0c#' c'#7$"-c.,',#1c
/"2 "$ "/ c$"'c#//,"'9c
Interview stagec
"c ccc'%  c# c':c-#) !c1: c1 2 1ccccc#")c%$-% c1 2 1c(c9c

ccccc'%  c# c':c,")!cc$"' 2$ :0c$!'c,")cc$"' 2$ :c$!c'#7 "c3&c':c


*#" 1c. .3 !c:%c# c$.. )$#' c!,* $c3!!c#")c! /")c,")cc$"' 2$ :c$!c'#7 "c3&c% #)c
c'% c) *#'. "'9c
c(cc'%  c# c'% c,")!cc$"' 2$ :0c$!'c,")c$!c%#")1 )c
3&c'% c':c*#" 1c. .3 !c:%c# c$.. )$#' c3!!0c! /")c,")c$!c'#7 "c3&cc% #)ccc
) * ")$"-c,*"c'% c*!$'$"c#")c'%$)c,")c%#!c3 "c'#7 "c3&cc ;* '$! 9c
#'$"-!c"c2#$,!c#''$3,' !cc'% c/#")$)#' !c!%#11c3 c /) )c$"c'% c$"' 2$ :c 2#1,#'$"c!% 'c
#")cc#'$"-c.c!"c#' c'% c$"' 2$ :c$!c2 9c1"-c:$'%c'% ! c",. $/#1c#'$"-!0c
<,#1$'#'$2 c3! 2#'$"!c#3,'c'% c/#")$)#' c#")c2 #11c) /$!$"c -#)$"-c! 1 /'$"cc'% :$! c
=$"/1,)$"-c#c) /$!$"c'c)  c'% c$"),/'$"0c  #1c'c#"'% c*#" 10c/"!$) $"-cc#"'% c
*!$'$">c!%#11c3 c:#) )c'c'% c#!!/$#' )c /,$'. "'c #"#- Cc #)cc -$"#1c9c
")$2$),#1c*#" 1c. .3 !c%#2 c'% c*'$"cc#** ")$"-c'% $c#))$'$"#1c .#7!C3! 2#'$"!9ccc
"&c)$!/ *#"/$ !c"'$/ )c3&c'% c*#" 1c. .3 !c -#)$"-c'% c#,'% "'$/$'&cc'% c)#'#c*2$) )c
3&c'% c/#")$)#' c!%,1)c3 c!* /$$/#11&c#")c.#11&c /) )c"c'% c$"' 2$ :c 2#1,#'$"c!% 'c
.c#")c!,$'#31&c%$-%c1$-%' " )9c* /$$/c*$"'!c'c3 c*3 )c),$"-c'% c   "/ c/% /7c*/ !!0c
$c#"&0c.,!'c#1!c3 c/1 #1&c /) )c#")c%$-%c1$-%' " )c"c'% cc.!9c
c
cOffer discussion
' c'% c$"#1c,")0c$c'% c/#")$)#' c$!c! 1 /' )0c'% c/.*1 ' c! 'cc*#* !c.*1&. "'c
#**1$/#'$"c
.0c(0c"' 2$ :c 2#1,#'$"c.0cc#'$"-c.c0c11c'% c ),/#'$"#1c)/,. "'!c
c/#")$)#' 0c#1"-c:$'%c'% c$"' 2$ : +!c /.. ")#'$"!c#")c   "/ c/% /7c.c!%,1)c3 c
:#) )c3&c'% c /,$'. "'c.#"#- !c'c /,$'. "'c% #)9c
$'. "'cc'% c/#")$)#' c$"'c#c-#) c
#")c/.* "!#'$"c$'. "'c!%#11c3 c"c'% c#!!,.*'$"cc#,'% "'$/$'&cc'% c$".#'$"c*2$) )c
$"c'% c(C#**1$/#'$"c.9c"c#***$#' c.#1c/..,"$/#'$"c!%#11c3 c! "'c'c'% c/#")$)#' c
:%c$!c"'c! 1 /' )9cc
D% "c'% c/#")$)#' c$!c,")c!,$'#31 c%$!C% c1#!'c #"$"-c!#1#&c$!c7 *'c'% c3 "/%.#7c#")c3#! )c
,*"c'%#'c!#1#&c$!c!',/', )c,'9c"c'% c/#! c!#1#&c3 #7c,*c'% c#!!$!'#"'c.#"#- !c:$11c3 c
#11: )c'c$;c'% c!#1#&0c*2$) )c'% c/.* "!#'$"c) !c"'c ;/ )cHcc'% c/#")$)#' +!c
/, "'c/#!%c!#1#&9c"&c$'. "'c3 &")c'%$!c".c:$11c" )c'% c#**2#1cc #)9c"c
.#'/%$"-c'% c-#"$?#'$"c ;* /'#'$"c#")c/#")$)#' c#!*$#'$"c'% c c$!c-$2 "c'c'% c/#")$)#' 9c
 !*"!$3$1$'&cc" -'$#'$"!c#")c$"#1$?#'$"cc'% c' .!c!%#11c !'c:$'%c #)cc #"#- 9c
% &c.#&c! 7c'% c#!!$!'#"/ cc'% c!!$!'#"'c.#"#- !0c:% " 2 c <,$ )9c   "/ c/% /7!c
*/ !!c!%,1)c"'c".#11&c3 c$"$'$#' )c,"1 !!c'% c/#")$)#' c%#!c$")$/#' )c%$!c$.c#// *'#"/ cc
'% c c3 $"-c.#) c3&c#!!$!'#"'c.#"#- 9c
c
Reference checks
.#10c   "/ c/% /7!c!%,1)c3 c,") '#7 "c:$'%c#'c1 #!'c" c   "/ 9cc! /")c   "/ c
/% /7c:$11c3 c)" c$c/"!$)  )c" / !!#&9cD%  2 c #!$31 c#")c/"!$)  )c#***$#' 0c#c
   "/ c!%,1)c3 c.#) c:$'%c#c! "$c$/$#1cc'% c/#")$)#' +!c/, "'c .*1& 9cD%  c'%  c
$!c#c.$; )c !*"! c.c)$  "'c!,/ !0c'% c.#'' c.#&c3 c'c'% c #)cc#c$"#1c
) /$!$"9c * ")$"-c"c'% c! "$$'&c#")c#"&c'% c/"!$) #'$"!c#3,'c'% c*!$'$"!0c #)c
:,1)c".#11&c/"!,1'c'% c,"/'$"#1c% #)c/"/ " )0c3  c/.$"-c'c/"/1,!$"!9c"&c
/#")$)#' c:%! c/ ) "'$#1!c# c),3',1c!%#11c"'c3 c /,$' )9c
c
Employment offer letter
D% "c#c /,$'. "'c #"#- c$!c,11&c!#'$!$ )c#3,'c'% c! 1 /'$"cc'% c$-%'c/#")$)#' c#")c#3,'c
/.*1 '$"cc#11c'% c.#1$'$ !c/"" /' )c:$'%c'% c#**$"'. "'cc/#")$)#' c$"/1,)$"-c <,$!$' c
)/,. "'#'$"0c!#'$!#/'&c   "/ c/% /7c *'!c#")c. )$/#1c$'" !!0c% c:,1)c:#)c'% c
 1 2#"'c*#* !c1$!' )c3 1:c'c'% c #)cc.#"#- 9c
’c .*1&. "'c#**1$/#'$"c.c
’c "' 2$ :c 2#1,#'$"c!% 'c$11 )c3&c'% c *#'. "'#1c% #)c:$'%c%$!C% c/.. "'!c
’c #' !'c#")c,*)#' )c !,. cc'% c/#")$)#' c
’c %'/*&cc'% c#**$"'. "'c1 '' cc'% c1#!'c .*1& c
’c $-% !'c),/#'$"c/ '$$/#' c
’c c "'%c#1#&c1$*cc, "'c.*1& c
!!$!'#"'cc.#"#- c:$11c:#)c'% c*#* !c'c'% cc #"#- cc!$-"#', c#")c$!!,#"/ cc
'% c c1 '' 9c'c:,1)c3 c'% c !*"!$3$1$'&cc'% cc #"#- c'c "!, c'%#'c'% c#// *' )c/*&c
c'% c c1 '' c$!c:#) )c'c'% cB " #1c #"#- c:$'%$"c#c: 7cc / $*'cc'% c c1 '' 9c
$11c'%$!c1 '' c$!c$!!, )0c'% cK +c%#!c"'c'#7 "c*1#/ c$"c.#1c! "! 9cc/*&cc'% c c1 '' c
!%#11c3 c),1&c!$-" )c#")c '," )c'c'% c/#")$)#' 9c#")$)#' c:,1)c3 c ;* /' )c'c,1$11c2#$,!c
8$"$"-c.#1$'$ !0c:%$/%c# c#1!c.#11&c/..,"$/#' )c'c%$.C% c$"c'% c.cc#c/% /71$!'c
'%#'c $!c #''#/% )c 'c '% c 1 '' c c  9c % c !!$!'#"'c c #"#- c !%#11c %#2 c '% c 2 #11c
 !*"!$3$1$'&c#")c#//,"'#3$1$'&c'c.#$"'#$"c'% c' .*1#' !cc'% c c 1 '' !c#")c! ")c $'c'c'% c
/#")$)#' cc#// *'c'% c 9c
c
Medical Tests
"/ c '% c /#")$)#' c #// *'!c '% c  0c '% c /#")$)#' c %#!c 'c ,") -c #c .#1c . )$/#1c ' !'c
/"),/' )c3&c'% c-#"$?#'$"c$'! 1c
c

Joining
c'% c/#")$)#' c*#!! !c'% c. )$/#1c' !'0c'% c)#' cc8$"$"-c$!c) /$) )c#")c'% c/#")$)#' c8$"!c'% c
/.*#"&c"c'% c!* /$$/c)#' 9c
11c'% ! c!' *!c'#7 c/ '#$"c#.,"'cc'$. c'c- 'c/.*1 ' )9c#/%c!'#- c#))!c,*c'c'% c/&/1 c'$. c
c'% c%$$"-c*/ !!9c
c
5.3 FACTORS AFFECTING THE RECRUITMENT PROCESS OF L & T:
% c  /,$'. "'c ,"/'$"c c '% c -#"$?#'$"!c $!c # /' )c #")c -2 " )c 3&c #c .$;c c 2#$,!c
$"' "#1c#")c ;' "#1c/ !9c% c$"' "#1c/ !cc#/'!c# c'% c#/'!c'%#'c/#"c3 c/"'11 )c3&c
'% c -#"$?#'$"9c ")c '% c ;' "#1c #/'!c # c '%! c #/'!c :%$/%c /#""'c 3 c /"'11 )c 3&c '% c
-#"$?#'$"9c % c $"' "#1c #")c ;' "#1c / !c # /'$"-c  /,$'. "'c ,"/'$"c c #"c -#"$?#'$"c
# c
Internal Factors Affecting Recruitmentc
% c$"' "#1c/ !c$9 9c'% c#/'!c:%$/%c/#"c3 c/"'11 )c3&c'% c ccc# c
Recruitment Policy
% c  /,$'. "'c *1$/&c !* /$$ !c '% c 38 /'$2 !c c  /,$'. "'c #")c *2$) !c #c #. :7c c
$.*1 . "'#'$"cc /,$'. "'c*-#.. 9c'c.#&c$"212 c-#"$?#'$"#1c!&!' .c'c3 c) 2 1* )c
c $.*1 . "'$"-c  /,$'. "'c *-#.. !c #")c */ ), !c 3&c $11$"-c ,*c 2#/#"/$ !c :$'%c 3 !'c
<,#1$$ )c* *1 9c% c /,$'. "'c*1$/$ !c) * ")c,*"c'% c11:$"-c#/'!Gc
ëc -#"$?#'$"#1c38 /'$2 !c
ëc c1$/$ !cc'% c-#"$?#'$"c#")c$'!c/.* '$'!9c
ëc B2 ". "'c*1$/$ !c"c ! 2#'$"!9c
ëc    )c!,/ !cc /,$'. "'9c
ëc )cc'% c-#"$?#'$"9c
ëc  /,$'. "'c/!'!c#")c$"#"/$#1c$.*1$/#'$"!9c
c
Human Resource Planningc
 /'$2 c %,.#"c  !,/ c *1#""$"-c % 1*!c $"c ) ' .$"$"-c '% c -#*!c * ! "'c $"c '% c ;$!'$"-c
.#"*: c c '% c -#"$?#'$"9c 'c #1!c % 1*!c $"c ) ' .$"$"-c '% c ",.3 c c .*1& !c 'c 3 c
 /,$' )c#")c:%#'c<,#1$$/#'$"c'% &c.,!'c*!! !!9c
c
Size Of The Firmc
% c!$? cc'% c$.c$!c#"c$.*'#"'c#/'c$"c /,$'. "'c*/ !!9cc'% c-#"$?#'$"c$!c*1#""$"-c
'c$"/ #! c $'!c* #'$"!c#")c ;*#")c $'!c 3,!$" !!0c $'c:$11c'%$"7cc %$$"-c . c* !"" 10c:%$/%c
:$11c%#")1 c$'!c* #'$"!9c

Cost
 /,$'. "'c $"/,c /!'c 'c '% c .*1& 0c '%   0c -#"$?#'$"!c '&c 'c .*1&c '%#'c !,/ c c
 /,$'. "'c:%$/%c:$11c3 #c#c1: c/!'cc /,$'. "'c'c'% c-#"$?#'$"cc #/%c/#")$)#' 9c
B:'%c")c;*#"!$"c
-#"$?#'$"c:$11c .*1&cc'%$"7cc .*1&$"-c. c* !"" 1c$c$'c$!c ;*#")$"-c$'!c* #'$"!c

External Factors Affecting Recruitment


c
% c ;' "#1c / !c # c '% c / !c :%$/%c /#""'c 3 c /"'11 )c 3&c '% c -#"$?#'$"9c % c .#8c
;' "#1c/ !c# c
Supply And Demand
% c #2#$1#3$1$'&c c .#"*: c 3'%c :$'%$"c #")c ,'!$) c '% c -#"$?#'$"c $!c #"c $.*'#"'c
) ' .$"#"'c$"c'% c /,$'. "'c*/ !!9cc'% c/.*#"&c%#!c#c) .#")cc. c* !!$"#1!c#")c
'%  c $!c 1$.$' )c !,**1&c $"c '% c .#7 'c c'% c c * !!$"#1c ) .#") )c 3&c '% c /.*#"&0c '% "c '% c
/.*#"&c :$11c %#2 c 'c ) * ")c ,*"c $"' "#1c !,/ !c 3&c *2$)$"-c '% .c !* /$#1c '#$"$"-c #")c
) 2 1*. "'c*-#.!9c
c
Political-Social- Legal Environmentc
(#$,!c-2 ". "'c -,1#'$"!c*%$3$'$"-c)$!/$.$"#'$"c$"c%$$"-c#")c .*1&. "'c%#2 c)$ /'c
$.*#/'c"c /,$'. "'c*#/'$/ !9c
c ;#.*1 0cB2 ". "'cc")$#c%#!c$"'),/ )c1 -$!1#'$"cc
 ! 2#'$"c $"c .*1&. "'c c !/% ),1 )c /#!' !0c !/% ),1 )c '$3 !0c *%&!$/#11&c %#")$/#** )c '/9c
1!0c '#) c ,"$"!c *1#&c $.*'#"'c 1 c $"c  /,$'. "'9c %$!c  !'$/'!c .#"#- . "'c  ).c 'c
! 1 /'c'%! c$")$2$),#1!c:%c$'c3 1$ 2 !c:,1)c3 c'% c3 !'c* . !9cc'% c/#")$)#' c/#"+'c. 'c
/$' $#c!'$*,1#' )c3&c'% c,"$"c3,'c,"$"c -,1#'$"!c/#"c !'$/'c /,$'. "'c!,/ !9c
cc
Unemployment Ratec
" c c '% c #/'!c '%#'c $"1, "/ c '% c #2#$1#3$1$'&c c #**1$/#"'!c $!c '% c -:'%c c '% c /".&c
=:% '% c /".&c $!c-:$"-cc"'c#")c $'!c#' >9cD% "c'% c/.*#"&c $!c "'c/ #'$"-c " :c 83!0c
'%  c$!c' "c2 !,**1&cc<,#1$$ )c1#3c:%$/%c$"c',"c1 #)!c'c," .*1&. "'9c
c
Competitorsc
% c  /,$'. "'c *1$/$ !c c '% c /.* '$'!c #1!c # /'c '% c  /,$'. "'c ,"/'$"c c '% c
-#"$?#'$"!9c c #/ c '% c /.* '$'$"0c .#"&c #c '$. !c '% c -#"$?#'$"!c %#2 c 'c /%#"- c '% $c
 /,$'. "'c*1$/$ !c#//)$"-c'c'% c*1$/$ !c3 $"-c11: )c3&c'% c/.* '$'!9c
c
5.4 Factors causing lag in cycle time of L & T EAOC recruitment process
c
Requirement gathering from various sources
% c$"$'$#1c <,$ . "'c-#'% $"-c/#"c/. c.c)$  "'c'&* !cc!,/ !9c  c'% c!,/ c  !c
'c'% c1$" c.#"#- !c:%c$")c,'c'% c" )!c$"c%$!C% c# #cc ;* '$! cc,"/'$"9c%  c.#&c3 c
.$",' c)$  "/ !c3 ': "c #/%c <,$ . "'c:%$/%c" )!c'c3 c!',)$ )c** 1&c:%$1 c-#'% $"-c
'% c <,$ . "'!9c
c
Source Finalization
!c '% c  <,$ . "'c /. !c ,*c $'c $!c ":c '% c '$. c 'c .#7 c c '#7 c '% c $-%'c ) /$!$"c 'c - 'c '% c
*!$'$"!c$11 )c,*c<,$/71&9c
c
Short listing of CVs
%'c 1$!'$"-c '% c 3 !'c (!c .c '% c %,- c 3,"/%c c #**1$/#'$"c $!c <,$' c #"c ,*%$11c '#!79c c !%'c
1$!'$"-c c (!c $!c "'c )" c ** 1&c '% "c '%  c .#&c 3 c #c 1'c c  :7c 'c 3 c )" c #")c :%$/%c
,1'$.#' 1&c.#&c/#,! c'% c/&/1 c'$. c'c.2 c$"c'% c,*:#)c)$ /'$"9c
c
Scheduling of Interviews
/% ),1$"-cc$"' 2$ :!c$!c" c'% c.!'c$.*'#"'c'#!7!c:%$/%c" )!c'c3 c* . )c#//,#' 1&9c
c '% c '$. c -#*c 3 ': "c ':c $"' 2$ :!c $!c "'c /#1/,1#' )c #")c .#"#- )c ** 1&c $'c .#&c /#,! c #c
%,- c) 1#&c$"c'% c%$$"-c*/ !!9cc'%  c$!c#c:#17$"c$"' 2$ :c'% "c.#"#-$"-c'% .c3 /. !c#11c
'% c. c$.*'#"'c!$"/ c%,- c/#")$)#' !c',"c,*cc'% c$"' 2$ :c#")c$c #/%c" cc'% .c$!c"'c
#'' ")$"-c !* /',11&c#")c$-%'1&c'% "c$'c.#&c1 #)c'c$"/ #! c$"c/&/1 c'$. 9c
c
Interview Feedback
% c  )3#/7c #' c '% c $"' 2$ :c !%,1)c 3 c /11 /' )c #!c <,$/71&c #!c *!!$31 9c D% '% c '% c
/#")$)#' c$!c! 1 /' )cc 8 /' )c- " #11&c!%,1)c3 c$". )c<,$/71&c!c'%#'c.#"#- c/#"c*1#"c
'% c ,', c /,! c c #/'$"c $.. )$#' 1&9c . '$. !c '%$!c /11 /'$"c c  )3#/7c '#7 !c #c
/"!$) #31 c#.,"'cc'$. 9cc
c
Document Collection
% c/11 /'$"cc)/,. "'!c1$7 c'% c/#")$)#' !c ),/#'$"#1c)/,. "'!0c:7c ;*c1 '' !cc'% c
*,*! cc2 $$/#'$"c$!c2 &c$.*'#"'9cc#11c'% c)/,. "'!c# c"'c2 $$ )c** 1&c'% "c#c
/"!$) #31 c#.,"'cc'$. c$!c:#!' )c$"c11:$"-c,*c:$'%c'% c/#")$)#' 9c
c
Offer Making
"c c.#7$"-c$!c#c2 &c$.*'#"'c*/ !!c:%$/%c" )!c'c3 c/#$ )c,'c** 1&9c$"/ c'%$!c$!c
#c .#",#1c :7c'%  c .#&c 3 c 1'cc .$!'#7 !c :%$/%c ',"c ,*c ),$"-c '% c */ !!c /#,!$"-c  :79c
")c #!c '% c 1 2 1c c #**2#1!c $"/ #! !c #!c '% c $! c $"c '% c * / "'#- c c !#1#&c /!! !c Hc $'c
/ #' !c#c%,- c'$. c1#-9c
c
Joining Timec
. c/#")$)#' !c%#2 c"'$/ c* $)c'c3 c! 2 )c$"c'% $c* ! "'c-#"$?#'$"c3  c<,$''$"-9cc
'%$!c !%,1)c 3 c #"#1&? )c #")c !',)$ )c ** 1&9c . '$. !c '% c "'$/ c * $)c $!c 'c 1"-c ,*c 'c
:%$/%c '% c -#"$?#'$"c /#""'c #)c 'c :#$'9c %$!c .#&c 1 #)c 'c $"/ #! c '% c /&/1 c '$. c c
 /,$'. "'9c

5.5 TYPES OF INTERVIEWS WHICH MOSTLY FOLLOWED BY L & T


c
WALK IN
D#17c$"c$"' 2$ :!c# c'% c.!'c/.."c.cc/"),/'$"-c$"' 2$ :!9cB " #11&c'%$!c$!c)" c
:% "c #c 1#- c !/#1 c c * *1 c $!c  <,$ )9c %$!c /#"c 3 c - " #11&c )" c '%,-%c '% c  1 #! c c
#)2 '$! . "'!c$"c'% c1 #)$"-c" :!c*#* !9c-#"$?#'$"!c- " #11&c/"),/'c:#17$"c$"' 2$ :!c'c
!,/ c * !"" 1c 'c . 'c '% $c $.. )$#' c " )9c "c ')#&+!c 3,!$" !!c :1)c :%  c -:'%c #")c
#/%$ 2 . "'cc'#- 'c$!c'% c.#"'#0c/.*#"$ !c" )c!'#c"c!%'c"'$/ cc,1$11. "'cc'% $c
*8 /'!9c 'c .#&c "'c 3 c !,$'#31 c 'c :#$'c c /.*1 '$"c c 1"-c */ ), c $"212 )c $"c ,!,#1c
 /,$'. "'c*/ !!9c"c) c'c'#/71 c#c*8 /' )c!%'#11c$"c'#- '0c'c,*-#) c'% c'#- 'c:$'%c#c
2$ :c'c'#*c$.*2$"-c**',"$'$ !c$"c'% c.#7 '0c. 'c'% c," ;* /' )c) .#")c$"c*),/'!c#")c
! 2$/ !0c 'c $11c '% c -#*c $"c %,.#"c  !,/ c #2#$1#3$1$'&c $"%,! c ), c 'c $"/ #!$"-c #''$'$"0c '/9c
/.*#"$ !c  !'c'c :#17c $"c $"' 2$ :!9c B " #11&c /#")$)#' !c $"c .#7 '$"-c #")c !#1 !0c  !% +!0c
*),/'$"c#")c' /%"$/#1c!'#0c* #'$"#1c!'#c#")c .#"&c'% c/#' -$ !c $")c**',"$'$ !c $"c
:#17c $"c $"' 2$ :c 2 ", !9c.*#"&c #)2 '$! c'% c $"' 2$ :c!/% ),1 c#")c*!$'$"!c'c3 c $11 )0c
#1"-c:$'%c2 ", c) '#$1!c#")c !9c!,#11&c!,// !!,1c:#17c$"c/#")$)#' !c- 'c#"c c$"!'#"'1&0c
#")c# c <,$ )c'c8$"c'% c/.*#"&c$.. )$#' 1&9cc
c
MEETING OF CONSULTANTS WITH BUSINESS
% c <,$ . "'!c/#"c3 c,'!,/ )c'c'% c/"!,1'#"'!9c' c%#2$"-c#c. '$"-c:$'%c'% c3,!$" !!c
% #)!c.c'$. c'c'$. c'% c ;#/'c <,$ . "'c/#"c3 c!',)$ )c#")c3#! )c,*"c'%#'c'% c(!c/#"c3 c
!%'1$!' )c#")c$"' 2$ :!c'c3 c/"),/' )9c
c
BATCH INTERVIEWS
#'/%c $"' 2$ :!c # c - " #11&c /"),/' )c :% "c '% c  <,$ . "'!c # c c . )$,.c !/#1 c #")c '% c
'$. c$!c2 &c1 !!9c  c".#11&c.#$1 !c# c! "'c'c'% c/#")$)#' !c #$"-c'% c$"' 2$ :!c#")c'% &c
# c/#11 )c c'% c $"' 2$ :9c .#11&c#c: 7+!c'$. c $!c-$2 "c'c'% c/#")$)#' c#")c'% &c " )c'c
/"$.c'% $c*#'$/$*#'$"9c
c

EMPLOYEE REFERRALS
.*1& c   #1c $!c " c '% c .!'c :$) 1&c ,! )c $"' 2$ :c ' /%"$<, !9c   c - " #11&c #c '#- 'c
.#$1 c$!c! "'c'c'% c .*1& !cc'% c-#"$?#'$"c) !/$3$"-c'% c83c*$1 9c% c .*1& !c! ")c
'% c (c c '% $c   #1c #")c 3#! )c ,*"c / '#$"c '% c /$' $#c '% &c # c /#11 )c ,*"c c '% c
$"' 2$ :!9cB " #11&c:$'%$"c" c: 7c3  c'% c'#- 'c.#$1 c$!c 1 #! )c!c'%#'c'% c .*1& !c
/#"c!,/ c'% $c  #1!

5.6 Interviews at L&T EAOC division


c
Quality Control Interviews at Navi Mumbai:
%  c:#!c#c <,$ . "'cc'% c*!'cc<,#1$'&c "-$" !c:%$/%c!* /$#1$?#'$"c'% c$ 1)cc c

c'%$!c*,*! c'% c .*1& c  #1c/"/ *'c:#!c,! )9c% c  #1!c! "'c$"c'% $c   !c(!c
#")c'% &c%#)c'c37c#"c#**$"'. "'cc'% c$"' 2$ :!9c #1&c5c "'$ !c%#)c/. c#")c#' c'% c
$"$'$#1cc 1$-$3$1$'&c!/ "$"-c:  c.2 )c'c'% c$!'c,")9c:  c!%'1$!' )cc'% c! /")c
,")c#")c$"#11&c5c:  c! 1 /' )9c  c: c.#) c!, c'%#'c'c ),/ c'% c2 #11c/&/1 c'$. c'% c")c
,")c:#!c#1!c/"),/' )c$"c'% c!#. c)#&c#")c'% c !c:  c#1!c 1 #! )c'% c!#. c)#&9cc
:$'%$"c" c: 7c'% c "'$ c%$$"-c*/ !!c:#!c!,// !!,11&c/.*1 ' )9c

Software Engineer-Interviews at Navi Mumbai:


#/1 0cA#2#0cAc0c0cc 'c#")c(c%#2 c3 /. c#"c$.*'#"'c*#'cc'%$!c2#!'1&c
) 2 1*$"-cc:1)9c!c#c !,1'c* *1 c!* /$#1$? )c$"c'% ! c# #!c%#2 c#c1'cc**',"$'&c'c
-:c%$-% 9c
'c +!c #2$c ,.3#$0cc"'1cc,'.#'$"c *#'. "'0c'%  c:  c*1 "'&cc* "$"-!c
c'% c*!'cc!':# c "-$" !9c  c#1!c'% c .*1& c  #1c:#!c,! )cc'% c!%'c1$!'$"-c
c'% c(9c  c#1!c'c ),/ c'% c/&/1 c'$. c"c'% c!#. c)#&cc,")!cc$"' 2$ :!c:  c
/"),/' )c#")c'% c !c-$2 "9c

Sales Interviews at Navi Mumbaic



c'% c*!$'$"cc#1 !c "-$" !c#"c,- "'c <,$ . "'!c%#)c/. c,*c!,)) "1&9cD$'%c'$. c
#. c'c!%'c$'c:#!c) /$) )c'c/"),/'c' 1 *%"$/c$"' 2$ :!9c
c'%$!c*,*! c'%,-%c
/"!,1'#"/&c' "c(!c:#!c!%'1$!' )9c
$!'c' 1 *%"$/c,")c:#!c/"),/' )0c'%#"c,c(!c:  c
!%'1$!' )9c ;'c)#&c/#")$)#' c/#11 )cc'% c! /")c,")cc* !"#1c$"' 2$ :9c' c':c
,")!cc$"' 2$ :c':c/#")$)#' !c:  c! 1 /' )c#")c c.#) c'c'% .c"c'% c!#. c)#&9c%$!c
"'$ c*/ !!cc'#7 c" c: 79c

5.7 SWOT Analysis of L & T EAOC division

STRENGHT
’c #")c <,$'&cc c
’c * c   "/ c/% /7!c'c "!, c'%#'c"1&c-)c/#")$)#' !c# c#**$"' )9c
’c ) <,#' c",.3 cc/%#"" 1c*#'" !c'c- " #' c'#11!cc #/%c1/#'$"0

WEAKNESS
’c "-'%&c*  c.#1$'$ !c
’c  c#!! !!. "'c' !'!c# c/!'1&c

OPPORTUNITY
’c #.*,!c /,$'. "'!c%#2 c%,- c*' "'$#1cc,1$11$"-c.#"*: c <,$ . "'!c/!'c
 /'$2 1&c
’c $ c,*c:$'%c /,$'. "'c#- "/$ !c"c!,**1&$"-c$; )c",.3 cc'#11!c: 7c"c: 79c
’c  2 1*c ;/1,!$2 c/"'#/'c:$'%c/%#"" 1c*#'" !c'c. 'c'% c.#"*: c <,$ . "'!9c
’c  ),/ c',"#,")c'$. cc.#7$"-c#"c c

THREATS
’c "/ #!$"-c",.3 cc*$2#' c*1#& !c$"c#,'.#'$"c! /'c/ #' !c#.*1 c/%$/ !0c <, "'c
#")c #!&c.3$1$'&cc .*1& !c
’c "/ #!$"-c!*$11c2 c#!c#c/#")$)#' c%#!c. c'%#"c" c c#'c'% c'$. cc.#7$"-c#c83c
!%$'9c
’c #. c/%#"" 1c*#'" !c# c%#")1$"-c#11c#,'.#'$"c/.*#"$ !9c%$!c1 #)!c'c!#. c*1cc
/#")$)#' !c3 $"-c/$/,1#' )c'c#11c*#'" !9c
c
CHAPTER 6:SUGGESTIONS & CONCLUSION

6.1 SUGGESTIONS
c
Compress the "white space" in hiring process
D%$' c*#/ !c# c) 1#&!c$"c%$$"-c*/ !!c'%#'c# c,"*),/'$2 0c:#!' c'$. 0c#")c2$',#11&c#!!, c
&,@11c1! c'#1 "' )c/#")$)#' !9c' "c'% c1"- !'c) 1#&!c//,c3 ': "c/$'$/#1c! 1 /'$"c 2 "'!9c

c ;#.*1 0c#c /,$' c.#&c" )c! 2 #1c: 7!c'c!/ "c#c :c%,") )c !,. !c.c'% cD 3c
83c3#)!0cc/#")$)#' !c:%c.#7 c$'c'%,-%c!/ "$"-c.#&c:#$'c: 7!c'c$"' 2$ :c:$'%c#c
%$$"-c.#"#- 9c
  c#'c ccc,'.#'$"0c'% c) 1#&!c//,c:% "c'% c,'!'#'$"c/#")$)#' !c# c/#11 )cc
$"' 2$ :!c#'c -$"#1c3#"/% !c1$7 c ,.3#$9c. '$. !0c3 /#,! cc3,!&c!/% ),1 cc! "$c
.#"#- !c#")c!. '$. !c3 /#,! cc'$-%'c!/% ),1 cc/#")$)#' 0c'% c$"' 2$ :c%#!c'c3 c
*!'*" )9c%$!c) 1#&c/,1)c3 c.$"$.$? )c3&c!/% ),1$"-c$"' 2$ :!c$"c'% c -$"#1c1/#'$"!9c'c$!c
 /.. ") )c'c ),/ c'% c',"#,")c'$. cc'% c /,$'. "'c#")c! 1 /'$"c*/ !!9c'c.,!'c3 c
.#) c.#")#'&cc'% c/#")$)#' !c'c'#7 c'% c' !'0c$11$"-c,*c.!c '/c:$'%$"c'% c!'$*,1#' )c'$. 0c
'%$!c:$11c.#7 c!, c'%#'c'% c/#")$)#' !c)c"'c%1)c/#!,#1c#''$',) c#")c'#7 c'% c /,$'. "'c
*/ !!c. c! $,!1&9c))$'$"#11&c$'c/#"c! ")c#/!!c#c*!$'$2 c$.#- c#3,'c'% c/.*#"&9cc
D%$' c!*#/ c$"c /,$'. "'c/#"c3 c/.* !! )c3&c'% c,! ccc#1!9c /%"1-&c=!,/%c#!c
#,'.#' )ccD 33#! )c'#/7$"->c$!c$) #1cc 1$.$"#'$"-c,"" / !!#&c!' *!c#")c ),/$"-c) 1#&!9ccc
c
Tie up with more & more consultants from multiple segments
$"/ c'% c1$.$' )c*1#/ . "'c#- "/$ !c# c!,/$"-c/#")$)#' !c'c#11c#,'.#'$"c/.*#"$ !0c'%  c
' "c/. !c'% c*31 .cc),*1$/#'$"cc)#'#9c%   c$'c$!c /.. ") )c'%#'c. c#")c. c
/"!,1'#"'!c!%,1)c3 c'$ )c,*c.c.,1'$*1 c! -. "'!c'c#''#/'c1#- c*1cc" :c#")c !%c'#1 "'9c
c
Know what you're looking for in candidates
'c$!c3! 2 )c'%#'c'% c/#")$)#' !c!,/ )c3&c*1#/ . "'c#- "/$ !c#")c! ")cc,'% c,")!cc
$"' 2$ :!c# c# 1&c,")c!,$'#31 c3&c'% c%$$"-c.#"#- !9c%   0c$"c/#! c'%  c$!c" )c'c
,'$1$? c'% c! 2$/ cc#c*1#/ . "'c#- "/&0c'% "c$'c$!c /.. ") )c'%#'c'% ! c*1#/ . "'c#- "/$ !c
3 c-$2 "c#c: 11c)#' )c83c) !/$*'$"c#")c83c!* /$$/#'$"9c%$!c/#"c#1!c3 c/$/,1#' )c'c
$"' "#1c .*1& !c,") c'% c .*1& c  #1c!/% . 9c%$!c:$11c% 1*c* *1 c'c- 'c#c/1 # c
*$/', c#")c*2$) cc.!'c!,$'#31 c/#")$)#' !9cc
cc
Reduce the pre offer formalities
  c)/,. "'#'$"c$"/1,) !c$11$"-cc#c1 "-'%&c.*1&. "'c#**1$/#'$"c.c:%$/%c
$"/1,) !c#11c* !"#10c ),/#'$"#1c#")c* !!$"#1c) '#$1!cc/#")$)#' 9c%$!c$!c2 &c'$. c
/"!,.$"-c#")c 2 "c#' c'#7$"-c'% ! c) '#$1!c.c/#")$)#' c$'+!c"'c!, c'%#'c c:$11c3 c.#) c
c"'9c%$!c#1!c3 /. !c,!'#'$"-cc'% c/#")$)#' c!. '$. !9c0c$'c$!c /.. ") )c'%#'c
,"" / !!#&c) '#$1!c!%,1)c"'c3 c#!7 )c3  c: c.#7 c'% c$"#1c c'c'% c/#")$)#' 9c
.c
!%,1)c3 c.#) c/"/$! 9c
cc
c
Create winning impression even on those who are not selected
'+!c2 &c$.*'#"'c'c/ #' c#c#2#31 c$.* !!$"cc&,c-#"$?#'$"c"c#11c'%! c:%c/. c
c$"' 2$ :9c%! c:%c# c"'c! 1 /' )c$"c'% c$!'c,")cc* !"#1c$"' 2$ :c!%,1)c#1!c
/#&c'%$!c$.* !!$"c'%#'c'% &c%#2 c.$!! )c'% c**',"$'&c'c:7c$"c#c- #'c/.*#"&9cc
c'%$!0c
'%  c.,!'c#c** c/)$"#'$"cc'% c$"' 2$ :cc'% c/#")$)#' c#")c- #' c) - cc
* !!$"#1$!.9cc/#")$)#' c:% "c$"2$' )cc#"c$"' 2$ :c.,!'c3 c#'' ") )c#!c!"c#!c*!!$31 9c
"' 2$ :!c/"),/' )c"c#c!/% ),1 )c'$. c1 #2 c#c-)c$.* !!$"c"c'% c/#")$)#' 9c2 "c$c% c$!c
"'c! 1 /' )0c#c-)c$.* !!$"c#3,'c'% c:$11c.#7 c%$.c /.. ")c'% c"#. c'c%$!c* *1 9c
'c $!c  /.. ") )c '%#'c #*#'c .c '% c * !"83c $'0c . '%)c .,!'c 3 c ) 2$! )c 'c /% /7c c
* !"-#"$?#'$"c$'9cc* !"-#"$?#'$"c% 1*!c'c#!! !!c%:c: 11c#c/#")$)#' c$!c!,$' )c'% c
-#"$?#'$"9c D% '% c '% c #''$',) c % C!% c /#$ !c :$11c *.' c 3'%c -#"$?#'$"#1c #!c : 11c
* !"#1c -#1!9c %$!c '#7 !c #c - #'c $.*'#"/ c !* /$#11&c :% "c #''$'$"c $!c %$-%9c 'c :$11c % 1*c '% c
-#"$?#'$"c'c '#$"c $'!c .*1& !c c#c 1"- c * $)cc'$. c#")c 1 !!c 3,) "c"c /,$'. "'c
!'#9c
6.2 CONCLUSION

c /,$'. "'c $!c /$'$/#1c ,"/'$"c $"c '% c -#"$?#'$"9c "c ) c 'c -:c #")c !,!'#$"c $"c '% c
/.* '$'$2 c "2$". "'c $'c $!c $.*'#"'c c #"c -#"$?#'$"c 'c /"'$",,!1&c ) 2 1*c #")c 3$"-c
,'c$""2#'$"!c$"c#11c$'c#/'$2$'$ !9c'c$!c"1&c:% "c-#"$?#'$"c$!c /-"$? )cc$'!c<,#1$'&c'%#'c$'c
/#"c 3,$1)c #c !'#3$1$'&c :$'%c $'!c /,!'. !9c %,!c #"c -#"$?#'$"c .,!'c 3 c #31 c 'c !'#")c ,'c $"c '% c
/:)9c

% c $!'c!' *c $"c'%$!c)$ /'$"c $!c'c "!, c/.* '$'$2 c* *1 c/. c $"c'% c-#"$?#'$"9c
%   c  /,$'. "'c $"c '%$!c  -#)c 3 /. !c #"c $.*'#"'c ,"/'$"9c % c -#"$?#'$"c .,!'c
/"!'#"'1&c $.*2$! c$"c$'!c /,$'. "'c*/ !!c!c'%#'c$'c$!c#31 c'c#''#/'c3 !'c$"c'% c$"),!'&c$"c
) c 'c ! 2 c '% c 3 !'9c %,!c '% c -#"$?#'$"c .,!'c 17c ,'c c . '%)!c '%#'c /#"c "#31 c $'c 'c
#)*'c3 !'c /,$'. "'c*#/'$/ !9cc

&*$/#1c  #!"!c c  c  8 /'$"!c $"/1,) c 3 '' c **',"$'$ !c $"c '% c -#"$?#'$"!0c /# c
-:'%c:$'%$"c'% c /,$'$"-c-#"$?#'$"0c/.* "!#'$"c#")c3 " $'c!',/', !0c) !$-"#'$"!c '/9c
% c  /,$'. "'c -#"$?#'$"c /#"c  #1$!'$/#11&c .#"#- c ;* /'#'$"!c #")c " -'$#' c "c 3 %#1c c
3'%c'% c/1$ "'c#")c'% c/#")$)#' c3&c/#*',$"-c <,$ . "'c#")c/#")$)#' c$".#'$"c$"c-#*%$/c
) '#$19c% c /,$'. "'c-#"$?#'$"c!%,1)c#1!c 3 c#31 c'c:%$!'1 c 31:c#")c/.. "/ c :7c
$.. )$#' 1&c$"c'% c1$7 1$%)cc'% c/#")$)#' c) /1$"$"-c'% c cc)**$"-c,'c'c.$"$.$? c'% c
'$. c1#-c'c- 'c#"c#1' "#' c/#")$)#' c"c3#)9
'c$!c3 /.$"-c<,$' c32$,!c'%#'c.!'cc'% c*#$"!c$"c'% c /,$'. "'c3,!$" !!c*$"'!c"'c'c'% c
/#*#3$1$'&c c '% c #3! "/ c c $'c $"c #c  /,$' c 3,'c 'c '% c #3! "/ c c 3,!'c */ !!c #. :79c
!'#31$!%$"-c #")c $"!'#11$"-c #c !'"-c */ !!c #. :7c !*#""$"-c #/!!c '% c 1$ /&/1 c !'#- !c c
 /,$'. "'c&$ 1)!c*% ". "#1c3,!$" !!c3 " $'!c$"c' .!cc!/#1#3$1$'&cc* #'$"0c* #'$"#1c
$/$ "/&0c*),/'$2$'&c#")c*$'#3$1$'&9

c
c
c
c
Bibliography
c
:::91#! "',39/.c
:::9/$' %9/.c
:::9--1 9/.c
:::9:$7$* )$#9/.c
%''*CC /,$'. "'9"#,7$%,39/.C$.*'#"/  /,$'. "'9%'.1c
/,. "'!c*2$) )c3&c c
c
c
c

c
c
c
c
c
c

c
c

c
c
c
c
c
c
c
c
c

c
c
c
c
c
c
c
c
c
c
c
c
c

c
c

c
c

Interesses relacionados