EchoLink Troubleshooter ver 1.2.0.

5
Diagnostic Report for M0AME
Prepared Wednesday, June 30, 2010 14:39:55 GMT Daylight Time

*** User Information ***

Callsign: M0AME

*** System Information ***

Windows

*** Network Options ***

Shared Internet Connection: No
Wireless: No

*** Security Software Configuration ***

Did not auto-detect any well-known security software on your computer.
You indicated that the following security software is installed:
[Other Software Not Listed]

*** Network Configuration ***

Local IP Address: 192.168.1.64
This is a local address that is not directly reachable from the Internet. This
usually indicates that your system is using a network address translation (NAT)
device, such as a router, as part of your Internet connnection. This is a perfe
ctly normal indication; however, it often means that your firewall or router nee
ds special settings to work correctly with EchoLink. The tests below will confi
rm this.
Connection type: Digital Subscriber Line (DSL)
Shared Internet connection: No
Wireless network connection: No

*** TCP Connectivity Test ***

The TCP test SUCCEEDED.
This means that EchoLink should be able to successfully log in to the EchoLink a
ddressing servers and retrieve the list of stations. No further adjustments to
your TCP settings should be required.
The UDP port 5198 test FAILED: Receive failed (10060).
This means that EchoLink cannot communicate with other stations over the Interne
t. Be sure your router, firewall, or security software is allowing EchoLink to
receive messages over UDP ports 5198 and 5199, and that your Internet service pr
ovider (ISP) has not blocked this port.
Things to check:
* Some DSL modems have a built-in firewall that must be configured to accept UDP
 ports 5198 and 5199. Check the modem's documentation, or your DSL provider's c
ustomer support, for more information.
* Check your security software's documentation for information about how to perm
it your PC to receive UDP ports 5198 and 5199.
* If you had used the "Program" or "Server" security settings in your security s
oftware, and began having connection problems after upgrading EchoLink, you may
need to re-apply your previous security settings. You might also need to apply
the same settings to the Troubleshooter program (this program) in order for it t
o work correctly.
* A few Internet service providers (ISPs) block a range of different UDP ports,
including ports 5198 and 5199 used by EchoLink. Although this is relatively rar
e, check with your ISP if the rest of your configuration appears to be OK.

*** Sound Configuration ***

Available Input Device(s):
Microphone (High Definition Aud
Microphone (High Definition Aud
Line In (High Definition Audio
Available Output Device(s):
Speakers (High Definition Audio
Digital Audio (S/PDIF) (High De
Headphones (High Definition Aud
Selected Input device: Microphone (High Definition Aud
Selected Output device: Speakers (High Definition Audio
Full duplex: Yes
Name of Microphone slider: "Master Volume"
Name of Line In slider: ""
Audio input connected to: Master Volume
The current settings of each of your Windows sound controls are shown below. No
te that some of these controls may not be visible on the Volume Control panel, d
epending on the setting of your Volume Control panel options.
Recording Controls:
Master Volume: Level = 43; Muted = No
Playback Controls:
Speakers (Master): Level = 100; Muted = No
CD Audio: Level = 100; Muted = No
Master Volume: Level = 100; Muted = No
*** Support Resources ***
If you still need help configuring your system, here are some Web sites that may
be useful:
Microsoft Support: http://support.microsoft.com
Microsoft Windows Update: http://windowsupdate.microsoft.com
EchoLink Firewall Solutions: http://www.echolink.org/firewall_solutions.htm
EchoLink Support: http://www.echolink.org/support.htm
*** END OF REPORT ***