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1 published on November 21, 2000 (65 Fed. Reg. 70246)
2 and shall update such process in accordance with any
3 standards that the Commissioner may establish.
4 (c) EXTERNAL REVIEW PROCESS.—
5 (1) IN GENERAL.—The Commissioner shall es-
6 tablish an external review process (including proce-
7 dures for expedited reviews of urgent claims) that
8 provides for an impartial, independent, and de novo
9 review of denied claims under this division.
10 (2) REQUIRING FAIR GRIEVANCE AND APPEALS
21 PLAN DISCLOSURE.
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