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JAIIB

CAIIB
Rules and Syllabus 2008

INDIAN INSTITUTE OF BANKING & FINANCE


An ISO 9001 - 2000 CERTIFIED COMPANY
World Trade Centre, Cuffe Parade,
Mumbai - 400 005
Website: www.iibf.org.in
1

Members of the Governing Council : ABOUT THE INSTITUTE


GENESIS
President
Indian Institute of Banking & Finance, a body of banks and financial institutions and
1. Dr.Anil K.Khandelwal, Chairman & Managing Director, Bank of Baroda professionals in banking and finance industry in India, was established on 30th April,
1928, at the initiative of few eminent bankers, businessmen and industrialists of India.
Vice President
2. Shri H.N.Sinor, Chief Executive, Indian Banks’ Association MISSION
3. Shri T.S.Narayanasami, Chairman & Managing Director, Bank of India The mission of the Institute is to develop professionally qualified and competent
bankers and finance professionals primarily through a process of education, training,
Members examination, consultancy / counseling and continuing professional development
programmes.
4. Shri S.K.Banerji, Managing Director, The Sarawat Co-op Bank Ltd.
5. Shri O.P.Bhatt, Chairman, State Bank of India OBJECTIVES
6. Prof. Y.K.Bhushan,Senior Advisor, ICFAI Business School. The objectives for which the Institute was established are :
7. Shri Gunit Chadha, Chief Executive Officer-India, Deutsche Bank AG ! To facilitate study of theory and practice of banking and finance
8. Ms.H.A.Daruwalla, Chairperson & Managing Director, Central Bank of ! To test and certify attainment of competence in the profession of banking and
finance
India
! To collect, analyze and provide information needed by professionals in banking
9. Shri Abhijit Datta, Deputy Managing Director & CDO, State Bank of and finance
India ! To promote continuous professional development
10. Shri Bhaskar Ghose, Managing Director, IndusInd Bank Ltd ! To promote and undertake research relating to operations, products, instruments,
11. Shri Amitabha Guha, Managing Director, State Bank of Hyderabad processes etc. in banking and finance and to encourage innovation and creativity
among finance professionals so that they could face competition and succeed.
12. Shri P.K.Gupta, Chairman & Managing Director, United Bank of India
13. Shri C.Krishnan, Executive Director, Reserve Bank of India VISION
14. Shri A.C.Mahajan, Chairman & Managing Director, Allahabad Bank “To be premier Institute for developing and nurturing competent professionals in
15. Shri Y.H.Malegam, S.B.Billimoria & Co. banking and financial field”.

16. Shri M.D.Mallya, Chairman & Managing Director, Bank of Maharashtra


ACTIVITIES
17. Shri M.B.N.Rao, Chairman & Managing Director, Canara Bank
! Design, develop and conduct examinations to test the proficiency of bank /
18. Dr.Asish Saha, Director, National Institute of Bank Management financial sector employees in various areas of operations of banks / financial
19. Shri C.P.Swarnkar, Chairman & Managing Director, Syndicate Bank institutions and finance related subjects.
! Award certificates / diplomas to successful candidates.
20. Dr. K.C. Chakrabarty, Chairman & Managing Director, Punjab National
! Provide necessary educational support services such as tutorial classes, contact
Bank. programmes and study material.
21. Shri M.Venugopalan, Chairman & CEO, The Federal Bank Ltd ! Dissemination of knowledge on banking and financial services through
22. Shri R.Bhaskaran, CEO, Indian Institute of Banking & Finance publication of quarterly journal “Bank Quest”, a monthly newsletter “IIB
VISION” and e-newsletter called ‘fin@quest’ and by organizing lectures /
23. Shri Yogesh Agarwal, Chairman & Managing Director, IDBI Ltd. seminars, workshops as a part of continuing professional development
24. Dr. K.Ramakrishnan, Chairman & Managing Director, Andhra Bank programmes.
! Conduct of seminars on topical matters across the country for the benefit of
As on 1/1/2008
members.
2 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 3

CONTENTS Page No. The details of JAIIB / CAIIB examination are as under :
1.1 OBJECTIVES
1. JAIIB/CAIIB
1.1 Objectives .......................................................................... 3 JAIIB aims at providing maximum level of basic knowledge in banking and
financial services, banking technology, customer relations, basic accountancy
1.2 Syllabus.............................................................................. 3 and legal aspects necessary for carrying out day to day banking operations.
1.3 Subjects .............................................................................3
CAIIB aims at providing advanced knowledge necessary for better decision
1.4 Scheme of Exemptions...................................................... 3
making covering risk, financial and general bank management.
1.5 Pattern of Examination...................................................... 5
1.6 Duration of Examination ...................................................5 1.2 SYLLABUS
1.7 Periodicity and Examination Centres ................................ 6 The details of the prescribed syllabus which is indicative are furnished in the
1.8 Eligibility ...........................................................................6 booklet. However, Keeping in view the professional nature of examinations, all
1.9 Time limit for passing the examination .............................. 7 matters falling within the realm of the subject concerned will have to be studied
by the candidate as questions can be asked on all relevant matters under the
1.10 Examination fees ...............................................................7
subject. Candidates appearing for the Examination should particularly prepare
1.11 Medium of Examination ....................................................8 themselves for answering questions that may be asked on the latest
1.12 Procedure for applying for examination ............................8 developments taking place under the various subjects of the said examination
1.13 Admit Letter ...................................................................... 8 although those topics may not have been specifically included in the syllabus.
The Institute also reserves to itself the right to vary the syllabus / rules / fee
1.14 Conduct and Discipline in the Examination Hall ...............9 structure from time to time. Any alterations made will be notified from time to
1.15 Penalties for misconduct / unfair practices ..................... 10 time.
1.16 Passing Criteria ............................................................... 11
1.17 Declaration of results ...................................................... 11 1.3 SUBJECTS
1.18 Facility for verification of marks ..................................... 11 JAIIB
(i) Principles of Banking
1.19 Issue of Certificates ........................................................ 12
(ii) Accounting & Finance for Bankers
2. EDUCATIONAL SUPPORT (iii) Legal Aspects of Banking
2.1 Bank Quest...................................................................... 12 CAIIB
2.2 IIB Vision ........................................................................ 12 (i) Risk Management
2.3 e-newsletter : Fin@Quest ............................................... 12 (ii) Financial Management
2.4 Study Material / Workbook ............................................. 12 (iii) General Bank Management
2.5 Tutorial / Contact Programmes ....................................... 13 JAIIB and CAIIB have been equated with Part I and Part II respectively of the
3. OTHER INFORMATION Associate Examination under old syllabus.
3.1 Price list of the Study Material/Workbook ...................... 14
1.4 SCHEME OF EXEMPTIONS
3.2 Addresses of Publisher of Study Material/Workbook..... 15
The Institute will consider granting exemption from passing the following
4. SYLLABUS ................................................................... 18 subjects for candidates who possess the qualification/s noted against each
subject :
4 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 5

Subject Prior qualification 1.5 PATTERN OF EXAMINATION


JAIIB i. Candidates who have passed M.Com. JAIIB
Accounting and Finance Examination with Accountancy
for Bankers as one of the subjects of any (i) Each Question Paper will contain approximately 120 objective type
University multiple choice questions, carrying 100 marks including questions based
(including deemed University). on case study/case lets. The Institute may, however, vary the number of
ii. C.A. / I.C.W.A. / C.S. / questions to be asked for a subject. There will NOT be a system of
PGDBA in Finance of IIMs negative marking for wrong answers.
Legal Aspects of Banking i. Candidates who are LLM and (ii) Examination will be held under online and offline mode. Online examination
working in banks as Law Officers.
will be held where necessary infrastructure facilities are available on
ii. C.A.
three consecutive Sundays (one paper on each Sunday). The Institute
CAIIB C.A. / I.C.W.A. / C.S. / PGDBA in
will also conduct offline examination at those centres where online
Financial Management Finance of IIMs
examination is held.
(iii) Examination under offline mode will be conducted on two consecutive
Please note : Sundays (two papers on first Sunday and one paper on second Sunday).
(i) Candidates possessing any qualification other than the above will not
be granted exemption in above subject/s. CAIIB
(ii) Exemption on the basis of prior qualification will not be granted for any (i) Each Question Paper will contain approximately 95 objective type multiple
subject of JAIIB / CAIIB other than mentioned above. choice questions, carrying 100 marks including questions based on case
study/case lets. The Institute may, however, vary the number of
(iii) Exemption Application with incomplete documents will be liable for
questions to be asked for a subject. There will NOT be a system of
rejection.
negative marking for wrong answers.
How to apply for exemption (ii) Examination will be conducted under offline mode only on two
(i) A candidate will be required to apply to the respective Zonal Office of consecutive Sundays (two papers on first Sunday and one paper on
the Institute for exemption along with copies of the following duly second Sunday).
attested by the Branch Manager or Sectional / Departmental Head :
Questions for the JAIIB / CAIIB Examination will be asked for :
(a) mark sheets of all years
(i) Knowledge testing
(b) syllabus relating to the acquired qualification (ii) Conceptual grasp
(c) certificate (iii) Analytical / logical exposition
(ii) The candidate should apply for exemption one month before submitting (iv) Problem solving
the examination application form for the examination. In case of (v) Case analysis
professional qualifications like C.A. / C.S. / I.C.W.A., the candidate may
submit the attested copy of the certificate only. Further, questions based on current developments in banking and finance
may be asked.
(iii) The decision of the Institute in the matter of grant of exemption will be
final Candidates are advised to refer to financial news papers / periodicals more
particularly “IIB VISION” and “BANK QUEST” published by the Institute.
(iv) All communication in respect of exemptions should be made with the
concerned Zonal office of the Institute. In any case, application for 1.6 DURATION OF EXAMINATION
exemption should not be sent to the Corporate office of the Institute. The duration of the examination will be of 2 hours.
(v) The decision in respect of exemption will be communicated to the For offline examination, before the commencement of the examination, there
candidate by the concerned zonal office. will be briefing about how to write the examination.
6 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 7
1.7 PERIODICITYAND EXAMINATION CENTRES 1.9 TIME LIMIT FOR PASSINGTHE EXAMINATION
(i) The examination will be conducted normally twice a year in May/June (i) Candidates will be required to pass the examination (JAIIB/CAIIB) within
and November/December on Sundays. a time limit of 2 years (i.e. 4 consecutive attempts). Initially a candidate
(ii) A list of examination centers will be provided along with the Examination will have to pay examination fee for a block of one year i.e.for two
Application Form. attempts. In case a candidate is not able to pass the (JAIIB/CAIIB)
(iii) Institute will conduct examinations(offline examination) at overseas examination within a time limit of one year (1st block), he can appear for
centres provided there are at least five candidates to appear from each a further period of one year (2nd block) i.e. two attempts on payment of
of such centre. requisite fee. Candidate who have exhausted the first block of 2 attempts,
should necessarily submit the examination application form
(iv) Candidates will have to appear at the centre which they choose while immediately for the next attempt, without any gap. If they do not submit
applying for the examination first time and for the subsequent the examination form immediately after exhausting the first block, the
examination also. The venue for the examination will be advised while examination conducted will be counted as attempts of the second block
issuing the examination admit card. for the purpose of time limit for passing.
(v) Request for change in centre due to transfer or any other valid reason
should reach the Institute 45 days before the commencement of the (ii) Candidates not able to pass (JAIIB/CAIIB) examination within stipulated
examination. Any request received thereafter will not be entertained. time period of two years are required to re-enroll themselves afresh by
submitting a fresh Examination Application Form. Such candidates will
(vi) No change of centre request will be accepted for personal reasons. All
not be granted credit/s for subject/s passed, if any, earlier. However,
the requests in case of change of centre due to transfer, training and
they will continue to be granted exemption in certain subject/s based on
deputation etc. should be accompanied by employer’s authentication.
the qualifications acquired by them earlier, provided qualification criteria
The Institute reserves a right to close any of the existing centre/s on account for those subject/s remain the same.
of less number of candidates appearing from that centre or any other reason
(iii) Attempts will be counted from the date of application irrespective of
which it may think fit. In such case, candidates will be advised to appear at the
whether a candidate appears at any examination or otherwise.
examination from the nearest available centre.

1.10 EXAMINATION FEES


1.8 ELIGIBILITY
(i) The examination is open only to the ordinary members of the Institute For the examination centres in India.
provided subscription is not in arrears.
JAIIB
(ii) New members are advised of the examination for which they are eligible
to appear while intimating their respective membership numbers. For For Members whose employer
Members is not/ceased to be
(iii) Candidates must have passed the matriculation examination or its
institutional member of IIBF
equivalent. The Institute may, however at its discretion, allow any
candidate from clerical or supervisory staff cadre to appear at the First block of 2 attempts Rs.1500/- Rs.1800/-
examination on the recommendation of the Manager of the bank / officer- Second block of 2 attempts Rs.1500/- Rs.1800/-
in-charge of the bank’s office where the candidate is working, even if
he/she is not a matriculate or its equivalent. CAIIB
(iv) Subordinate staff of recognized Banking / Financial Institutions in India, For For Members whose employer
who are members of the Institute, are eligible to appear at the examination, Members is not/ceased to be
provided they have passed the matriculation examination or its institutional member of IIBF
equivalent.
First block of 2 attempts Rs.1800/- Rs.2200/-
(v) Candidates applying for CAIIB must have completed JAIIB or PART-I
of the Associate examination. Second block of 2 attempts Rs.1800/- Rs.2200/-
8 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 9
As regards candidates appearing at overseas centres : on receipt of examination application form whichever is earlier.
(i) There should be minimum five candidates applying for examination at (iv) The Examination Admit Letter alongwith the Permanent Membership
any overseas centre, for conduct of Associate Examination at that centre. Identity Card should be produced to the Examination Authority each
(ii) The Examination Fee is US $ 125 per attempt. time in the examination venue for identification.
(iii) The payment of examination fees must be made by a draft in US Dollar. (v) In the absence of the Examination Admit Letter / Permanent Membership
Such candidates have to apply afresh for each attempt. Identity Card, the candidate is liable to be denied permission in the
(iv) Candidates should send the examination forms to the Western Zonal examinaiton venue.
Office of the Institute at least three months before the examination date. Examination schedule is given in the examination form and at www.iibf.org.in

1.11 MEDIUM OFEXAMINATION 1.14 CONDUCTAND DISCIPLINE IN THE EXAMINATION HALL


Candidates are allowed to attempt the examination either in Hindi or English, (i) Candidates should be present at the examination venue at least 15 minutes
and should clearly fill in their choice of medium in the examination application before the commencement of the examination. No candidate shall be
form. In the absence of a clear choice English will be presumed as the medium permitted to enter the examination hall after the expiry of 15 minutes
opted. In any case change of medium will not be allowed at a later stage. from the commencement of the examination. For OFFLINE examination
no candidate shall be permitted to leave the hall before the expiry of one
1.12 PROCEDURE FORAPPLYING FOR EXAMINATION hour from the commencement of the examination.
Examination Application Forms will be available at the Institute’s website (ii) Candidates should ensure that they sign the Attendance Sheet.
www.iibf.org.in which could be downloaded and filled in. The applications
will be available at the Institute’s zonal offices, Corporate Office and also at (iii) Candidates should not possess and / or use books, notes, periodicals
such other centres / offices as may be notified from time to time. Examination etc. in the examination hall at the time of the examination /or use
Application Forms duly filled in (for the detailed instructions refer the mathematical tables, slide rules, stencils etc. during the examination.
Examination Application Form) along with requisite examination fee should be They should hand them over to the Hall Superintendent before the
submitted to the respective zonal office at Mumbai, Chennai, New Delhi, commencement of the examination. Mobile phones are strictly prohibited
Kolkata. The Institute accepts no responsibility for delay or inconvenience in the examination hall. A candidate found in possession of such
arising from the candidate’s failure to reach the Examination Application Form unauthorised material during the examination is liable to be proceeded
in time or if the form is incomplete or failure to furnish all the essential against for adoption of unfair means in the examination in addition to
information about himself / herself and the details of his / her examination. reporting the matter to his/her employers for disciplinary proceedings
for the misconduct.
1.13 ADMIT LETTER (iv) Candidates will be permitted to use calculators while appearing for the
(i) For On-Line Examination Institute’s corporate office will issue Examination subject to the following:
Examination Admit Letter for every examination containing details of Calculators should :
venue and time of the examination as well as User ID, password to be a) be of pocket size and fully portable
used while appearing at the examination. User id will be the membership
Number of the candidate. b) be silent while in operation
c) be battery operated
(ii) For Off-Line Examination Institute’s zonal offices will send ‘Examination
Admit Letter when applying for examination containing venue details, d) not be capable of being programmed by the insertion of tapes or
etc. valid for the time limit mentioned in the Admit Letter. otherwise
(iii) Permanent Membership Identity Card is issued by the respective Zonal e) not have print out facilities
Office at the time of admission as a member or renewal of membership or f) be of the type upto 6 functions and 12 digits
10 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 11
g) not be capable of retaining / storing data in memory when the The Institute shall also have right to cancel results of any subsequent
same is switched off examination at which the candidate may have appeared if such examination
falls within the exclusion period in the penalty, as by reason of imposition of
Calculators which do not comply with the above conditions and found such a penalty of exclusion from the future examination, the candidate would
in possession of candidate during the examination will be confiscated not have been eligible to appear at such subsequent examinations.
by Examination Supervisors and returned to the candidate at the end of
the examination. In case a candidate is found using the calculator not In the event of any dispute between the Institute and the member, only
complying with the above conditions in the course of the examination, it competent courts in Chennai, Kolkata, New-Delhi, and Mumbai alone have
will amount to adoption of unfair practice at the examination by the the jurisdiction to entertain the dispute.
candidate concerned and the Institute shall take such action against the
candidate as may be deemed appropriate. 1.16 PASSING CRITERIA

(v) Communication of any sort between candidates or with outsiders is not (i) Pass : Minimum marks for pass in every subject – 50 out of 100 marks.
permitted and complete silence should be maintained during the (ii) Candidate securing at least 45 marks in each subject with an aggregate
examination. of 50% marks in all subjects of JAIIB/CAIIB examination in a single
(vi) Copying answers from answer books of other candidates or permitting attempt will also be declared as having completed JAIIB/CAIIB
others to copy from one’s answer book will attract the rules relating to Examination. The benefit will not be available to candidates availing the
unfair practices in the examination. facility of credit transfer as they would not be passing the examination
in single attempt.
(vii) No candidate shall impersonate others or allow others to impersonate
(iii) First Class : 60% or more marks in aggregate and pass in all the subjects
himself/herself at the examination.
in the first attempt.
(viii) No candidate shall misbehave/argue with the examination conducting (iv) First Class with Distinction : 75% or more marks in any individual subject
authorities at the centre. and 60% or more marks in the aggregate and pass in all subjects in the
If any candidate violates any of the above rules, it will be considered to be an first attempt.
act of misconduct and he / she will be liable for punishment mentioned below. (v) First Class / First Class with Distinction will not be applicable to candidates
availing the facility of credit transfer as they would not be passing the
examination in first attempt.
1.15 PENALITIES FOR MISCONDUCT / UNFAIR PRACTICES
(vi) Candidates will be allowed to retain credits for the subject they have
The Institute shall have the right to impose penalties on any candidate for
passed in one attempt till the expiry of the time limit for passing the
committing an act of misconduct / unfair practice in respect of any matter
examination as mentioned in 1.9 above.
affecting the Institute or in respect of any examination conducted by the
Institute or disqualifying any candidate who, they have reason to believe has
received or given unfair assistance at the examination and 1.17 DECLARATION OF RESULTS

(i) to cancel the result of such candidate in all or any of the subjects of the In the case of online examination provisional score card will be given to
examination at which he / she may have appeared; candidates immediately at the end of each examination.

(ii) to exclude him / her from future examinations either permanently or for a The final result of the examination along with the marks secured for each
specified number of examinations; subject will be normally communicated to candidates appeared within two
months after conclusion of the examination.
(iii) to report his / her name to his / her employer and
(iv) to take such other action against him / her as the Institute shall in their 1.18 FACILITY FOR VERIFICATION OF MARKS
sole discretion deem fit and the decision of the Institute shall be final Facility for verificatoin, of marks will not be available for online examination
and binding on the candidate concerned. since evaluation is computerized.
12 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 13
In case of off-line examination, however, if any candidate requires their marks M/s. Macmillan Ltd. and M/s. Taxmann Ltd. as under :
to be verified, they may request the respective Zonal Office. Such verification Study books in English Medium : Macmillan Ltd.
will cover whether all answers have been valued. The request for verification Study books in Hindi Medium : Taxmann Ltd.
of marks must be received in the Institute’s respective zonal office within one
Study books in English Medium : Taxmann Ltd.
month from the date of the declaration of the examination results. The Candidate
will have to pay sum of Rs. 150/- per subject for verification of marks. The The price of each book and detail list of outlets is mentioned in 3.1 and 3.2
payment should be made by means of Demand Draft drawn in favour of below.
“INDIAN INSTITUTE OF BANKING & FINANCE” and made payable at the Candidates may purchase Study books / Work books directly from outlets/
place of the Institute’s Zonal Office. The candidates should write their showrooms distributors of the above.
membership number, name and subject/s name on the reverse of the draft.
Candidates who purchase books directly from outlets of publishers will be
1.19 ISSUE OF CERTIFICATES offered a discount of 20% on the price of the book. Candidates desirous of
purchasing books by post will not be offered any discount. However the
Candidates who complete JAIIB / CAIIB will receive a Certificate within six
postage will be borne by publishers. Candidates would be required to send
months after the Examination.
their indent to publishers’ outlet along with a Demand Draft for the cost of
book/s. The Demand Draft should be drawn in favor of M/s Taxmann Ltd and/
2. EDUCATIONAL SUPPORT or M/s.Macmillan Ltd. as the case may be. (No cheques will be accepted).
Candidates are requested not to send any request for the purchase of books
2.1 BANK QUEST to the Institute’s Zonal Offices / Corporate Office.
The Institute publishes a quarterly journal Bank Quest, covering various
aspects of banking and allied subjects. This is a priced publication and the 2.5 TUTORIAL / CONTACT PROGRAMMES
annual subscription for the same is Rs.140/ -(for four issues) for the present. Tutorial / Contact programmes will be organized by the Institute / accredited
Institutions. For further details candidates may get in touch with Zonal office
or logon to the Institute’s website www.iibf.org.in
2.2 IIB VISION
The Institute also publishes a monthly newsletter titled as “IIB VISION”
covering news on latest developments in banking and finance. This is sent to
all regular members free of cost.

Subscription rate for Non-Members


1 Year (12 issues) Rs. 40.00
2 Year (24 issues) Rs. 80.00

2.3 e-newsletter : FIN@QUEST


The Institute publishes a daily e-newsletter through its portal, covering various
aspects of banking and finance and its subscription rate is Rs. 500/- per annum.
This newsletter will be supplied to the email address of the subscriber on daily
basis.

2.4 STUDY MATERIAL / WORKBOOKS


The Institute has published study books and work books to facilitate study
and they will be available at outlets / showrooms / distributors of
14 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 15

3. OTHER INFORMATION 3.2 ADDRESSES OF STUDY MATERIAL PUBLISHERS


3.1 PRICE LIST OF THE STUDY MATERIALFOR THE EXAMINATION- ADDRESSES OF MACMILLAN INDIA LTD.
BRANCHES & SHOWROOMS

ENGLISH MEDIUM For English Medium Books


Chandigarh Lucknow
JAIIB First Floor, sca Number, 449-450, 17/1 Mudra Building,
Name of the Book Price Sector 35C, Madan Mohan Malviya Marg,
Chandigarh - 160022 Lucknow - 226001
Principles of Banking Rs.240.00 Phone: (0172)2611651/5088291 Phone: (0522)2209780/2208810
Accounting & Finance for Bankers Rs.260.00 Email: milchd@macmillan.co.in Email: milluc@macmillan.co.in
Legal Aspects of Banking Rs.275.00 New Delhi Cuttack
2/19 Ansari Road, Daryaganj, Maitree Vihar,
New Delhi - 110002 Link Road,
CAIIB Phone: (011)23273624/23273814 Cuttack - 753012
Name of the Book Price 23263969/23289442/23289443 Phone: (0671)2311979/2331979
Email: mildel@macmillan.co.in Email: milcut@macmillan.co.in
Risk Management Rs.195.00
Guwahati Kolkata
Financial Management Rs.225.00 S C Goswami Road, Unit No 302, L& T Chambers
General Bank Management Rs.340.00 Pan Bazar, (3rd Floor), 16 Camac Street,
Guwahati - 781001 Kolkata - 700017
Phone: (0361)2516564/2633529 Phone: (033) 22834480-85
Email: milguw@macmillan.co.in Email: milcal@macmillan.co.in
Patna Bangalore
HINDI MEDIUM
Sinha Library Road, 12-12/A Shrungar Shopping Centre,
JAIIB Patna - 800001 M G Road,
Phone: (0612) 2232550/ Bangalore - 560001,
Name of the Book Price 122242348 Phone: (080) 25583777,
Principles of Banking Rs.285.00 Email: milpat@macmillan.co.in Email: milbgl@macmillan.co.in
Accounting & Finance for Bankers Rs.290.00 Chennai Coimbatore
240 Lloyds Road 136 Sarojini Street, Ram Nagar,
Legal Aspects of Banking Rs.300.00 Chennai600086 Coimbatore - 641009
Phone: (044) 28353372 / 28353174 Phone: (0422)2230940/2237805
CAIIB Email: milllo@macmilian.co.in Email: milcbe@macmillan.co.in

Name of the Book Price Hubli Hyderabad


Suvidha Annexe, F-17 Block A, 104-105 Shakti Sai Complex,
Risk Management Rs.200.00 389 Keshawapur, 1st Floor, Chapel Road, Abids,
Financial Management Rs.235.00 Hubli - 580023 Hyderabad - 500001
Phone: (0836)2361944 Phone: (040)23212867/66633233
General Bank Management Rs.400.00
Email: milhub@macmillan.co.in Email: milhyd@macmillan.co.in
Madurai Thiruvananthapuram
6-A Sarojini Street, Chinna Narayana Towers,
Work Book - English Medium Price Chokkikulam, Vazhuthacaud,
Madurai - 625002 Thiruvananthapuram - 695014
JAIIB Rs.345.00 Phone: (0452)2530207/2527731 Phone: (0471)2328314
CAIIB Rs.240.00 Email: milmdu@macmillan.co.in Email: miltvm@macmillan.co.in
16 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 17

Visakhapatnam Bhopal ADDRESSES OF TAXMAN PUBLICATIONS


30-15-138 II Floor, 76 Malviya Nagar,
Binayaka Complex, Dabagardens, TT Nagar, For Hindi Medium Books
Visakhapatnam - 530020 Bhopal-462003
Jaina Book Agency Standard Book Distributors
Phone: (0891)2745384 Phone: (0755)2553895
649 A Girgaum Road, 104, Labh Complex
Email: milviz@macmillan.co.in Email: milbho@macmillan.co.in
Dhobi Talao,Mumbai 400002 12-B, Sattar Taluka Society
Jaipur Nagpur Tel. : 22012143, 22018485 Opp. Old high Court Road,
B-48 Sankar Marg, House No. 158, 1st Floor, Asia Law House Ahmedabad 380 014
Opp. Imliwala Phatak, Near Kasturba Library, Opp. High Court Tel. : 7540731, 7540732
Lal Kothi Scheme, Sadar Extension Area, Hyderabad 500 002
Jaipur - 302015 Nagpur-440001 Tel. : 24520276, 24526212
Phone: (0141)2741308 Phone: (0712)2531241
Email: miljai@macmillan.co.in Email: milnag@macmillan.co.in Student Book Centre Commercial Law House
527, Kalbadevi Road 149, Rajendra Market
Mumbai Mumbai Opp. Edward cinema Opp. Tis Hazari Court
Mercantile House, Magazine Street, 207 Town Centre, Mumbai 400 002 Delhi 110 054
Reay Road (East), Next to Mittal Estate, Tel. : 22050510, 22080668 Tel. : 23947862, 23947863
Mumbai - 400010 Andheri Kurla Road, Andheri East,
Phone: (022)23724401/23726017 Mumbai 400059 Book Corporation Asia Law House
23741423 Phone: (022) 2852 6228 -31 4 R. N. Mukherjee Road Opp. High Court
Email: macray@bom3.vsnl.net.in Email: macray@bom3.vsnl.net.in Kolkata 700 001 Hyderabad 500 002
Tel. : 22101089, 22206669, Tel. : 24520276, 24566212
Pune
31000405
8 Shreenad Apartments,
2030 Sadashiv Peth, Tilak Road, Student Agencies (I) Pvt. Ltd. C. Sitaraman & Co,
Pune - 411030 102, Konark Shram 37, Royapettah High Road
Phone: (020) 24329872/3 Behind Everest Building Chennai 600 014
Email: milpun@macmillan.co.in 156, Tardeo Road, Tel. : 28111516, 28117069,
Mumbai 400 034 28113950
Tel. : 2351334-37
Law Point Krishna Law House
6C, R. N. Mukherjee Road 35-36, Gokhale Market
Opp. Birla Building Opp. Tis Hazari Court
Stephen Hpuse Delhi 110 054
Kolkata 700 011 Tel. : 23969866, 23919317
Tel. : 22101821
Book Corporation Puliani & Puliani
108, Nandan Complex Ground Floor, Sujatha Complex
Near Mithkhali Rly. Crossing 1st Cross Gandhinagar
Mithakhali, Ahmedabad 380 006 Bangalore 560 009
Tel. : 6465385 Tel. : 2265500, 2254052
Modern Law House Arora Law Agency
1/1, A.D.A. Flat Shivala Road, Hussainpura
(Near Bishop Johnson School) Amritsar 143 001
M. G. Marg Tel. : 2584548
Allahabad 211 001
Tel. : 2560700, 2560616
18 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 19

4. SYLLABUS FOR ASSOCIATE EXAMINATION Module B-Functions of banks


Deposits ;
JAIIB
Banker –Customer relation-Know your Customer[KYC] –Different Deposit
Subjects Products- -services rendered by Banks –Mandate and Power of attorney;
Banker’s lien-Right of set off- Garnishee Order-Income Tax Attachment Order
1) Principles of Banking etc.
2) Accounting & Finance for Bankers Payment and collection of Cheque-duties and responsibilities of paying and
3) Legal Aspects of Banking collecting banker—protection available to paying and collecting banker under
NI Act-endorsements-forged instruments-bouncing of cheques and their
Objective: To provide basic knowledge in Banking and Financial Systems and implications.
to help the student in developing an extensive understanding of all aspects of
banking. Opening of accounts for various types of customers-minors-joint account
holders-HUF-firms - companies-trusts- societies-Govt. and public bodies
Level: At par with Graduation from any University in India.
Credit :
Question pattern: Objective type
Principles of lending-various credit facilities -working capital and term loans -
Eligibility: Members of the Institute Credit Appraisal Techniques -Approach to lending; -credit management – credit
monitoring –NPA- Recommendations of various Committees in the area of
Credit-Different types of documents; Documentation Procedures; Stamping of
PAPER 1- PRINCIPLES OF BANKING
documents.
Candidates would be able to acquire an in-depth knowledge of
Priority Sector Lending-sectors-targets-issues/problems-current guidelines-
" the legal and regulatory framework of the banking system. Bank’s performance-recent developments New Products & Services –
" the principles and importance of Credit, documentation, monitoring and Securitisation, Bancassurance, Mutual Funds etc.
control.
" a broad understanding of other functions associated with banking. Module C – Banking Technology
Different approaches to bank mechanisation – Core Banking Solutions -Stand
" An insight into marketing of banking services and banking technology
alone computer systems - Wide area and local area networks - local processing
and batch concepts; on-line systems - Mini computers and Main Frame
Module A – Indian Financial System networking systems.
Introduction to the financial system: ; evolution of financial systems; recent
developments in the INDIAN financial system; market structure and financial Electronic Payment systems - Teller Machines at the Bank Counters - Cash
innovation. Role and Functions of banks- Regulatory provisions/enactments dispensers - ATMs - Anywhere Anytime Banking - Home banking (Corporate
governing banks-RBI Major functions and personal) - Online enquiry and update facilities - Personal identification
numbers and their use in conjunction with magnetic cards of both credit and
Retail banking: Wholesale and international banking: the nature of wholesale debit cards, smart cards, signature storage and display by electronic means,
banking; off-balance sheet business; international banking Financial Services cheque truncation, microfiche, note and coin counting devices.
Role and functions of Capital markets -Regulation thereof /Role and Functions
of Mutual Funds-SEBI, AMFI etc./Role and Functions of Insurance Companies- Electronic funds transfer systems - plain messages (Telex or data communication)
IRDA Bancassurance, Factoring, Securitisation etc. - structured messages (SWIFT, etc...) - RTGS
20 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 21
Information Technology - Current trends - Banknet, RBI net, Datanet, Nicnet, I- accounting standards and its definition and Scope.
net, Internet, E-mail, etc...-Role and uses of technology upgradation - Global 2 Basic Accountancy Procedures Concepts of accountancy – entity going
developments in Banking Technology - Information Technology in finance concern – double entry systems, Principles of conservatism – revenue
and service delivery. Impact of Technology on Banks - Protecting the recognition and realization – accrual and cash basis.
confidentiality and secrecy of data - effect on customers and service quality-
Audit trails - Rangarajan, Saraf and Shere Committee Recommendations. 3 Maintenance of Cash/ Subsidiary books and Ledger
Record keeping basics –account categories – debit and credit concepts
Module D –Support Services- Marketing of Banking Services – account and columnar accounting mechanics – journalizing – writing
cash books.
MARKETING OF BANKING SERVICES
a) Marketing Management -Meaning, Importance and Functions -Marketing Module C
of Services. 1 Bank reconciliation statement – Trial Balance – Adjusting and Closing
b) Production Planning -Product Research & Development -Test marketing entries.
- Product Life Cycle -Product Modification -New Product Development - 2 Capital & Revenue Expenditure/Depreciation/Inventory Valuation/Bill of
Elimination -Packaging and Branding -Diversification. Exchange / Consignment / Joint Venture.
c) Pricing -Objectives, Strategies and Methods -Factors Influencing the 3 Special accounts – Leasing and Hire-Purchase Company accounts –
Pricing Decisions, Importance of Pricing. Accounts of Non-Trading Concerns – Receipts and Payments.

d) Distribution -Factors Influencing -Direct and Indirect Channels -Physical Module D


Distribution -Channel Functions and Services.
Balance Sheet Structure – accounts – categories –Assets, Liabilities and Net
e) Promotion -Promotion Mix and Role of Promotion in Marketing - Worth Components./Partnership accounts – partner’s fixed capital accounts –
Marketing Information Systems. Current accounts – loan accounts – treatment of intangibles like goodwill –
admission / retirement / death of partner – sleeping/ quasi and Limited
partnership./Company accounts – Partnership vs. Limited Liability Company
PAPER 2- ACCOUNTING & FINANCE FOR BANKERS accounts – classes of Share Capital – issue/ forfeiture of Shares – non-voting
shares – issue of Bonus Shares.
Objective:
Preparation of Final Accounts – Final Accounts of Banking Companies.
To introduce the candidates to Basics of Financial Mathematics and Basics of
Accountancy and develop an understanding in the basic financial concepts. Accounting in a computerised environment-methods-procedures-security-
rectification.
Module A – Basics of Business Mathematics
PAPER 3-LEGAL ASPECTS OF BANKING
1. Calculation of simple Interest – Bank Discount-Compound Interest-
Ordinary Annuities – Other Annuities-Amortization and Sinking Funds. Objectives:
2. Bonds-Calculation of YTM-Duration-Bond Pricing-Premium and Discount. The candidates would be able to acquire knowledge in
3. Capital Budgeting – Discounted cash flow-net present value-pay back " the legal and regulatory framework of the banking system
methods. " various laws and enactments affecting day to day banking operations
4. Depreciation-different types-methods of calculation.
1. Module A- Regulations and Compliance:
Module B The questions in this section will be with reference to legal issues and problems
1 Definition and Scope and Accounting Standards. Nature and purpose of A. Provisions of RBI Act 1935, Banking Regulation Act 1949 Banking
accounting; historical perspectives – Origins of accounting principles- Companies [Acquisition and transfer of undertakings Act 1970 & 1980]
22 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 23
B. Government and RBI’s powers The sale of Goods Act, 1930 (Sale and Agreement to Sell, Definitions, Conditions
- Opening of new banks and branch licensing and Warranties, Express and Implied, Right of unpaid Seller)

- Constitution of board of directors and their rights The Companies Act, 1956 Definition, features of company, Types of Companies,
Memorandum, Articles of Association, Doctrines of Ultravires, indoor
- Banks share holders and their rights management and constructive notice, membership of company - acquisition-
- CRR/SLR concepts cessation, rights and duties of members and register of members. Prospects
- Cash/currency management and directors.
- winding up- amalgamation and mergers Indian Partnership Act, 1932 Definition and types of partnership, relation of
partners to one another -Relation of partners to third parties (Section 18 to 29)
- powers to control advances- selective credit control – monetary
Minor admitted to the benefits of Partnership (Section 30) Dissolution of firm
and credit policy
(Section 39 to 45) Effect of non-registration (Section 69) Transfer of property
- Audit and Inspection act FEMA 2000.
- supervision and control-board for financial supervision-its scope
and role
- disclosure of accounts and balance sheets CAIIB
- submission of returns to RBI etc
Subjects
2. Module B- Legal aspects of banking operations 1. Risk Management
Case laws on responsibility of paying /collecting banker Indemnities/ 2. Financial Management
guarantees-scope and application-obligations of a banker-precautions and
3. General Bank Management
rights—laws relating to bill finance, LC and Deferred Payment Guarantees-
Laws relating to securities-valuation of securities-modes of charging securities-
Objective: To provide advanced knowledge in banking and financial systems
lien, pledge, mortgage, hypothecation etc-registration of firms/companies-
for better decision-making.
creation of charge and satisfaction of charge
Level: At par with Post-Graduation from any University in India.
3. Module C- Banking related laws Question Pattern: Objective type.
Provisions of Bankers Book Evidence Act
Eligibility: 1. Members of the Institute.
Special features of Recovery of Debts Due to Banks and Financial Institutions
2. Pass in JAIIB.
Act, 1993
The Securitisation and Reconstruction of Financial Assets and Enforcement of
Security Interest Act, 2002 The Consumer Protection Act, 1986 Definition, PAPER 1- RISK MANAGEMENT
Consumer Protection Councils Objectives
ChapterII (Sections 4-8) Consumer Disputes Redressal Agencies (Sections 9-15)
The candidates would be able
District Forums, State Commission and National Commission, their powers etc.
Banking Ombudsman 1. to acquire a basic knowledge of various aspects of Risk management.
2. to understand the different dimensions of risk and its impact
4. Module D – Commercial Laws with reference to banking operations
Indian Contract Act, 1872 Chapters VII, IX and X: (Indemnity, Guarantee, Module A: Asset Liability Management
Bailment, Pledge and Agency) Banks Balance Sheet- Components of Assets/Liabilities and their management
24 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 25
Liquidity Management- definition-dimensions of liquidity management-role of PAPER 2- FINANCIAL MANAGEMENT:
liquidity risk management in asset liability management-measurement of liquidity
through ratio analysis Objectives:
The students would be able to acquire in depth knowledge of:
Interest Rate Management-factors affecting interest rates-management of
Interest Rate Risk (a) Principles of financial management and quantitative techniques.

Management of exchange risk- identification, measurement etc: (b) Techniques of analysis and interpretation of financial statements.

ALM Implementation – RBI Guidelines Module A: Quantitative Techniques and Financial Mathematics.
Concept of time value of money-Net Present Value-Discounted Cash Flow-
Module B: Risk Management Sampling methods-Presentation of data-analysis and interpretation of sample
Market Risk Measurement and Management data-hypothesis testing

Value at Risk:definition, measurement, limitations and alternative risk measures, Time series analysis-mean –standard deviation-co relation-Regression-
e.g., conditional value at risk -stress testing- back testing covariance and volatility

Credit Risk Measurement and Management Probability Distribution-Confidence interval analysis-estimating parameters of
distribution
Credit risk terminology-Credit ratings-Default probabilities-Credit spreads-Credit
Bond valuation-duration-modified duration
migration, transition matrices and Creditmetrics –Counterpart risks: exposures,
recovery rates, risk mitigation techniques including rating triggers, collateral Linear programming-decision making-simulation
clauses -Credit derivatives
Statistical analysis using spreadsheets
Operational & Integrated Risk Management
Module B: Study of Financial Statements.
Module C: Treasury Management: Scope, Functions and objectives.
Treasury management; concepts and functions; instruments in the treasury Capital Expenditure, Decision on Capital Investments and profitability Study.
market; development of new financial products; control and supervision of
Treasury management; linkage of domestic operations with foreign operations. Sources of finance and Cost of Capital-Long term and Short term.
Study of Financial Statements-Relationship between items in Balance Sheet
Asset-liability management; Interest rate risk; interest rate futures;
and Profit and Loss Account. Trend Analysis, Comparative Statement-Common
Stock options; debt instruments; bond portfolio strategy; risk control and size Statement-Preparations of projected Financial Statements.
hedging instruments.
Module C: Ratio Analysis
Investments – Treasury bills – Money markets instruments such as CDs, CPs,
IBPs; Securitisation and Forfaiting; Refinance and rediscounting facilities. Ratio analysis-Balance Sheet Ratios. Current Ratio-Liquid Ratio-Proprietary
Ratio-Debt Equity Ratio-Stock Working Capital Ratio-Gross Profit Ratio-
Module D: Capital Management and Profit Planning Operating Ratio-Expenses Ratio-Stock Turnover Ratio-Composite Ratios-
Return on Capital Employed-Return on Proprietor’s Funds-Return on Equity
Prudential Norms- Capital Adequacy-Basel II-Asset Classification-provisioning Capital-Return on Capital Employed-Turnover of debtors-Debt Service
Profit and Profitability-Historical Perspective of the Approach of Banks to Coverage Ratio.
profitability-Effects of NPA on profitability-A profitability Model-Share holders Statement of Sources and Applications of Funds. Interpretation and analysis
value maximization & EVA-Profit Planning-measures to improve profitability of different Ratios, Limitation of the use of ratios.
26 RULES AND SYLLABUS 2008 ASSOCIATE EXAMINATION 27
Module D: Working Capital and Term Lending. HRM and information Technology; Information and database management;
HR research; Knowledge Management-
Working Capital –Concept and management – Appraisal techniques- trade
cycle- credit rating Development of Human resources; HRD sub systems; Training and
Marginal Costing- Break Even Analysis Development; attitude development; role and impact of training; career path
planning and counselling; .
Capital Budgeting- Net present value-discounted cash flow etc
Human Implications of organisations; learning and instruction; employee
Cash Budget-profit planning- Risk Based pricing of products behaviour; diversity and gender issues – ; theories of Motivation and their
practical implications; Role concepts and analysis.
PAPER 3- GENERAL BANK MANAGEMENT
Self development; personnel research and survey; employee feedback survey;
Objectives Reward and compensation system.
The candidates will be able to develop knowledge and understanding of a Performance management and Appraisal systems; performance review and
range of areas such as, International Banking, HRM , marketing, Banking counselling.-HRM issues in banks
technology related subjects specific to the career needs and to develop skill
and competence to help successfully manage the diverse range of situations
Module C –Technology Management
which occur in a dynamic banking environment
RTGS- Infrastructure requirement-RTGS transactions-security features
Module A: International Banking SFMS-fomats of SFMs-SFMS transactions-security aspects
Factors determining exchange rates – national / international, political and RAS-requirements for RAS-Application- Security features of RAS
Economic- Direct and indirect quotations- Spot rates, forward rates premium Digital Certificate-what is PKI,CCA,CA,RA-Types of digital certificate-
and discount and cross rates. application of digital certificate-legal status
Basics of Derivatives-forward Exchange rates, Contracts, Currency options, IT ACT-electronic records-digital signature-application of electronic
Swaps and Interest rate swaps. Major Recommendations of the various Expert transactions
Group on Forex Markets.
Cyber Law-its application –e commerce
Documentary letters of Credit- UCPDC 500) IP Addressing-IP Addresses-Subnet mask
Various facilities to Exporters and Importers including Forfaiting and factoring. Core Banking-concept-benefits-branch coverage-schedules-creation of primary
data centre-disaster recovery site-formation of steering committee-core
Correspondent Banking – Bank accounts – NOSTRO and VOSTRO accounts
committee- primary functions-formation of project management teams-
– SWIFT, CHIPS, CHAPS, FEDWIRE.
implementation team-specialised consultancy-infrastructure –software-
NRI accounts – Indian rupee and Foreign Currency accounts. hardware-networking
Operating System –data base management- information system audit
Role of Exim Bank – Role of RBI and Exchange Control – Regulations of India,
Role of FEDAI and FEDAI rules, Risk in Foreign Trade, Role of ECGC, Types of
insurance and guarantee covers of ECGC. Module D: Marketing Management
Introduction to Marketing management and key concepts-strategic marketing
Module B: Human Resources Management process-Situation Analysis-market segmentation-Marketing information and
research-marketing mix-competion analysis-product strategy-product life cycle-
Fundamentals of Human Resources management; relationship between HRM
product mix-branding-pricing strategy-pricing decisions—distribution strategy-
and HRD; structure and functions; role of the HRD professional; development
channels of distribution-and their functions-ATM-telebanking-direct marketing-
of HRM in India.
28 RULES AND SYLLABUS 2008
COURSES OF IIBF
promotion strategy-Advertising and sales promotion-communication-publicity-
A. Flagship Courses (Only for members*) lCertificate in Quantitative Methods for
public relations-selling-HRD and marketing Associate Examination Bankers (CQM)
l JAIIB l Certified Home LoanAdvisor (CHLA)
l CAIIB l Certificate in Credit Cards for Bankers
RECOMMENDED READING B. Specialised Post Graduate Diploma (CCCB)
Courses (for Members and Non- l Joint Certificate in various aspects of
“The Institute has prepared comprehensive study material in the form of kits Members**) banking, in collaboration with
modelled on IGNOU pattern to facilitate preparation for the examination without l Post Graduate Diploma in Treasury, American Bankers Association
intervention of teacher. An attempt has been made to cover fully in the write- Investment and Risk Management (JCABA)
ups the syllabus prescribed for each subject/paper. The presentation of topics (PGDTIRM) l Certificate Examination in Banking
l Post Graduate Diploma in Banking
in the self study material may not always be in the same sequence as given in Oriented Paper in Hindi (BOPH)
Technology (PGDBT) l Certificate Examination for DSA /
the syllabus. The study material is available at M/s. Macmillan Ltd. (English l Post Graduate Diploma in International
Medium) & M/s. Taxmann Ltd. (Hindi Medium) outlets. Candidates are also DMA
Banking and Finance (PGDIBF)
l Certificate Examination in Basics of
expected to take note of all the latest developments relating to the subjects l Post Graduate Diploma in Urban Co-
Banking for employees of IT
covered in the syllabus by referring to Economic Journals, Financial Papers, operative Bank (PGDUCB)
Companies
latest books and publications on the subjects concerned.” l Post Graduate Diploma in Commodity
Derivates for Bankers (PGDCDB) D. Specialised Diploma Course For Non-
Members **
l Post Graduate Diploma for Micro
l Diploma in Banking & Finance (DBF)
Finance Professionals in collaboration
with Sa-Dhan (PGDMFP) l Advanced Diploma in Banking

l Post Graduate Diploma in Financial


Technology (with PNB-IT) – An entry
Advising (PGDFA) point qualification
C. Specialised Certificate Courses (for E. Management Courses
Members and Non-Members**) l Advanced Management Program in

l Certificate in Trade Finance (CTF) collaboration with SIES- Mumbai,


l Certified Information System Banker
Welingkar-Mumbai, IMI-Delhi.
(CeISB) l Project Management Blended Course

l Certificate in Anti-Money Laundering /


with IFMR, Chennai
Know Your Customer (AML / KYC) l CAIIB linked MBAwith IGNOU.

Educational support :
l Publishing specific courseware for each paper/examination and Workbooks etc.
l Tutorials through Accredited Institutions, Virtual Classes, e-learning through portal, Contact
classes or campus training
l Model Questions and subject updates on the net
Other activities :
l Research, Seminars, Conferences, Lectures, etc.
l Publications of books, Daily e-newsletter, monthly newsletter and quarterly journal
l Training and Consultancy and Financial Education
* Members are employees of Banks and Financial Institutions who have enrolled as
members of IIBF.
** Non-Members are eligible candidates for each course / examination without IIBF
Membership.
The Syllabi, Rules / Regulations, Examination forms and other information pertaining to the
examinations are available with Institute’s offices at Mumbai, Chennai, New Delhi, Kolkata and
also at such other centers / offices as may be notified from time to time. The same is also available at
our website www.iibf.org.in
Corporate Office :
Director of Examinations,
Indian Institute of Banking & Finance
The “Arcade”, World Trade Centre,
2nd Flr, E. Wing, Cuffe Parade,
Mumbai - 400 005
Tel : 2218 7003 / 4 / 5
Fax : 022-2218 5147 / 2215 5093
E-mail : iibgen@bom5.vsnl.net.in

Northern Zonal Office :


Indian Institute of Banking & Finance
11th Floor, Atmaram House,
1, Tolstoy Marg,
New Delhi - 110 001
Tel : 011-2335 4316 / 2335 4921
Fax : 011 - 23351165
E-mail : iibnz@iibf.org.in

Southern Zonal Office :


Indian Institute of Banking & Finance
76, Arya Gowda Road,
West Mambalam,
Chennai - 600 033
Tel : 044-2474 6961 / 2471 5990,
Fax : 044-2474 6966
E-mail : iibsz@iibf.org.in

Western Zonal Office :


Indian Institute of Banking & Finance
Maker Tower, ‘F’ Wing, 19th Floor,
Cuffe Parade, Colaba
Mumbai - 400 005
Tel : 022-2218 3302 / 2218 5134
Fax : 022-2218 0845
E-mail : iibwz@iibf.org.in

Eastern Zonal Office :


Indian Institute of Banking & Finance
‘Anandlok’, 3rd Floor,
227, Acharya J. C. Bose Road,
Kolkata - 700 020
Tel : 033-2280 9681 / 82 / 83,
Fax : 033-2280 9680
E-mail : iibez@iibf.org.in

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