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Abstract
In the EU-USBM-project on “University Strategies and Business Models for lifelong learning
in higher education”, the focus was set to the World as IS, i.e. what’s going on in the field and
what best practices that can be identified. In this paper we are focusing on the World as IF,
when lifelong learning has become of major societal concern in order to survive in a
knowledge-intensive economy. To take advantage of modern technology as an enabler of
new and more future-oriented strategies and business models, we are elaborating on the
dialectics between Mean and Meaning in the current historical context with the help of
McLuhan (medium as a message), Vico (a model for the co-creation of commons),
Baudrillard (value types for concrete objects and abstract ideas) and also Harding and Lessig
(value creation in commons).
Societal extrapreneurship differs from traditional entrepreneurship in a number of ways, one
of them being that the primary objective is to make a substantial change of society in longer
terms rather than to make money in the short term. Often the idea is to prevent bad things
from happening in the local context more than to invent new good things for the global
market. Modern ICT in general and Internet technology in particular is basically an enabling
technology, a set of new tools, instrument, languages and means to make possible new
products, compositions, common experiences and new meanings.
The conclusion is that we do need an education process reengineering operation to tackle
profound changes of our current educational system to be able to engage meaningful in
lifelong learning with new business models with a good ICT-to-Business fit dedicated to
societal extrapreneurship.
Keywords: lifelong learning, flow, value chain, means, meaning, experience based
economy, growth, extrapreneurship, challenges, contents, context, architectures.
1. Introduction
Each generation of human beings is entering a world that they have not created by
themselves and they have to accept most of reality as a totality with only small pockets of
freedom for the own construction of a more personal and suitable world. Included in this
inherited world of both nature and culture are gravitational fields all over the place that
expose you to the risk of falling, local languages that you have to learn in order to make your
voice not only heard but also understood, the institutions that regulate the art of making deals
with other people without committing crime and the family institution that expects your silent
acceptance of the people that gave you life in the first place of existence, i.e. your parents.
Most of these features and institutions are taken-for-granted just as the air in the atmosphere
is taken for granted as a “natural” feature of the world. You don’t have to bother about these
things because they are already taken care of by the context or environment you are in –
such as a family, a language, a nation, a community or a city. Instead the energy is devoted
to those more daily and specific components of the present world that you must pay attention
to or have to care for, such as food on the table in order to complete the daily meal before
going back to work. In many of these situations we can identify a background, a socially
shared and taken-for-granted frame-of-reference, on which or into which we can place a
foreground, a piece of reality in focus for our concern such as the food and the bottle of wine
put on the table. Our current society is heavily biased towards the foreground. We notice the
message but not the media or the context for the message. We build factories for the mass-
production of consumer goods but do not care about the effects on the environment when all
these goods are consumed, i.e. destructed and turned into garbage.
• Intrapreneurs that try to develop a new routine, a new solution, a new product or a
new idea for exploitation within an organization. Because most organizations have
rather rigid frames to work within, the Intrapreneurs are often stuck and do not easily
generate a solution that on the one hand is new to the organization and on the other
hand is close to the general frame that defines the organization (in terms of mission,
governance, management, business process, machinery, clients, suppliers etc.).
• Entrepreneurs that basically build up a new Win-W in-relation between a problem
owner (a customer, a client, a problem owner) and a set of resource owners
(suppliers, artists, producers, service providers), so that the problem is solved (Value
to the Customer) and resources are capitalized (Value to the Producer)
• Extrapreneurs that works in a rather unstructured environment in-between different
organizations and contextual frames for human action, such as Academia, Industry
and Public Authorities. They figure out substantial innovations that shake the current
ground and offer a new common ground that is new not only to people and
organizations but also to the whole world. Extrapreneurs are societal entrepreneurs
that contribute to the disappearing of on Old Frame and the evolution of a New Frame
for interpretation, talking and action.
We need such societal entrepreneurs when a typical university switches from 2 % off-
campus distance for regional students to 95 % learning online, off-campus and targeted to
students with well developed plans for their competence development, asking for eLearning
offers on demand. So let’s take that as a challenge and investigate possible means and
meanings for such an undertaking!
Commons can be seen as the backgrounds that give meaning to the foregrounds of daily life.
They always come into existence before the foreground (first a common vision, then daily
collaboration), are larger (first land, then real estates for buildings) and they define the
potential rather than the actual (first the genotype, then its phenotype). They also constitute
the language available for articulations of meanings and the degrees of freedom available for
what can or should happen in the foreground, operating like a constitution that delimits what
is possible and indicates what is “right”.
One important aspect of the commons is that their reproduction and regeneration mostly is
simply a matter of usage, just as our daily language survive by our use of it. But if we don’t
pay our attention to them and don’t care for their sustainability, they can easily deteriorate
such as the Family as a social institution. Another important aspect of the commons is that
they seem to be impossible to construct or re-establish by our current social instruments and
technologies just like love between people cannot be forced on them. A sustainable common
must be the result of a joint voluntary mass collaboration for co-creation of means to share
common interests, such as the re-production of the population via a Family institution.
One of the general problems identified in the scientific studies of commons is the “Tragedy of
the Commons” (Harding, 1968) based on the low degree of concern for the common good by
ordinary people which leads to deteriorated commons of land, water, air and other physical
resources due to heavy exploitation of the common for private purposes only. In the digital
world of commons, the quite opposite features can be observed as examples of the “Comedy
of the Commons” (Lessig, 2007) where co-creation and use of ideas lead to very creative
commons of immaterial digital artifacts that are shared in a virtual community and steadily
growing as a shared, common asset if the handling of Intellectual Property Rights are
handled with care, such as marked with the Creative Common label.
The Irony of the Commons is that we tend to discover them too late, so when we need them
most, they have deteriorated or been converted into crack-ware that cannot work as fruitful
common backgrounds anymore. And if we try to make a formal organization of the old taken-
for-granted common it would probably show up as an ironic expression of what we were
thinking of. Commons cannot be formally organized by the same principle reason that love
cannot be organized. It has to be cared for, not counted on via a formal contract of rights and
duties about the number of kisses you could expect per day per partner.
In the attention economy, what code-of-ethics should be developed to reduce the most
obvious destruction of people’s attention space by commercial advertisements? Have we
switched to something else than a TV-program when more than 60% of the expected
attention from the customers is devoted to repeating, dull, in-attractive commercials that
disturb the mental capacity to attend the other 40% of time to an announced American
drama?
What earlier was a simple expression of a well-established theory of every-day life (common
sense) turns out to be an articulation of an ironic theatre play (artificial show) with actors that
exaggerate and detach the drama from its normal connections to the (detoriated) background
so that the implicit and taken-for-granted but cracked background becomes visible: reality is
dis-covered and even laughed at as we notice the big gap between expected and actual
performance. In such a situation a new deep going creative learning process is often
triggered in order to better understand the situation and establish a new framework that
better fits the world as it is.
In the Ironic situation a double audience is created: one party that understands “the ironic
additions” or extremes of the expressions (and perhaps laugh at it) and one party (that might
be the performers) that miss to understand the “additions” or “overstatements” as they think
they show “normal” expressions (that you should not laugh at). The Socratic ironic method is
using such mechanisms by making “innocent” (but professional) inquiries of his dialogue
partner that successively leads to the insight that the initial, dogmatic assumptions about the
subject matter is not valid any more, creating true self-directed learners by going to the
extremes of the first basic assumptions, question them and find a better ground for thinking.
Vico’s model (Vico, 1979) of the civilization process (“corso”) is composed of four tropes that
build up the set of shared commons and societal instruments in a logical and chronological
sequence where each layer becomes the background for the next layer until the Ironic trope
has to restart the next civilization process (“ricorso”). The four tropes or phases are depicted
above (see figure 1):
In Vico’s model, this is the era of the Gods, because it is natural for the people to formulate
the first common theory of the World that “behind” the scenery there are supernatural beings
and spirits (Gods) that you have to try to understand in order to survive in “their” world, for
instance to be given rain at the right season (by rain dances). Some of the dynamics in daily
life are interpreted and understood as caused by the Gods. The whole world is considered to
be governed like a Theocracy, ruled by the laws of the Gods. And the world is considered
without geographical or temporal boundaries due to nomadic living and cyclical time. The
typical society at this stage of civilization is a nomadic tribe of Native Americans in the first
millennium living in a large territory with a lot of social events to practice the theory of what it
means to be a human being in a universe populated by Gods and ancestors that have left to
the spiritual world.
In Vico’s model, this is the era of the Aristocrats, because it was natural to select only a few
key entities (“co-ordinates”) to relate to in this “second naming” process: the growth of new
vegetables, animals, artifacts and even people could most effectively be related to some few
addressable sources, such as a delimited piece of land (controlled by a landlord), an already
defined stock of animals (cattle managed by a stock-farmer) or an already defined group of
people that belonged to a family (a heard of slaves). These “addressable”, “coordinating” and
“accountable” set of established property owners could easily convince the other people (the
public and the vagrant subjects) to relate any “spontaneous” growth to their already defined
property with its coordinate to maintain the established order of things. A clear differentiation
is thus made between the concept of real property (an estate, an immovable, an
establishment, a castle) and currency (things, movables, detachable properties, wilderness).
Only the first type of property is able to generate autonomous growth of economic value,
while the second type will only have decreasing economic value, as no added value will
come from the general social civilization process. Most modern house-owners are
experiencing this land rate effect of civilization growth, especially in urban areas.
In this phase of civilization the governance is based on Aristocracy, ruled by the laws of the
people that were in control of the domestication instruments. Nations and states are formed
and a second theory of the world as a domesticated system begins to take shape. The
typical society would be a small Kingdom in the European middle ages with a well-defined
boundary (a wall) between the interior and the external world. Most people are ascribed the
roles to play in the local drama rather than achieve positions in competition with others. The
Rites-du-Passage in and out of society and its positions are well-defined and often regulated
by passports, visa, certificates and different kinds of duties, taxes and imposts according to
the laws defined for the survival of the local society. The cosmology is based on rather low
mobility in enclosed territories with local artificial timers, such as church-bells to call for high
mass.
With these new taxonomies, administrative units and management procedures for the worldly
matters of concern, the whole society became more controlled and possible to manipulate as
the rules of the social game were also made wide open to the public as otherwise the people
could not follow the rules – they were educated and brought up to fulfill their duties. And
because of that, ordinary people could be given power to change, delete, add or revise this
social fabrication of instruments. This empowerment of ordinary people to create, manage
and develop further the civilization created a big jump of citizens from reading and obeying
subordinates to a writing and authoritative majority.
In this phase of civilization the governance is based on Democracy, ruled by the People
(representatives), for the People (citizens) and by the People (public authorities). The typical
society would be Sweden as of today in which there is a general transformation of old
informal, semi-public, secret and concealed communities (“Gemainshafts”, autonomous
villages, guilds, idealistic associations, families etc) to new formal, public, transparent and
controlled organizations (“Gesellschafts”, geocoding of estate boundaries, legally registered
juridical persons, officially recognized professions, registered partnerships etc.). The whole
socio-economic sphere seems to be under control, also meaning that if something goes
wrong there should always be someone that is accountable and responsible for the failure.
Destiny, the Gods, the Kings, the Lords and the Masters are no longer responsible for what
is happening in this phase of civilization. The causes for what happens have to be found
among responsible persons that have been ascribed accountability for what happens within a
specific action space, such as acts performed within a Limited Company - by constitution an
organization without personal responsibility (sic! ). We will call this type of society a Welfare
System, normally associated with a defined territory (jurisdiction) and a defined group of
people (citizens).
In difference to the other societies, the Welfare System has low degree of autonomous
growth as all economic growth is considered controlled and created by a defined accountable
originator that have made efforts and investments in order to generate the growth. What
people do in idealistic and informal associations, sports, clubs, families and other “non-profit”
and social organizations have not been considered as relevant for economic growth and are
therefore exempted from tax and their (immaterial) wealth is not considered relevant for
redistribution among other citizens to create more justice for those without such social
inclusion and participation in social networking activities. As a consequence, one of the most
important taken-for-granted institutions in a society, the Oral Promise between authentic
persons in social contexts, is continuously degenerating and turns into nothing or a formal
Written Contract that regulates rights and duties between contracting partners. When nobody
believes that you can trust another person, then the social drama turns into the early stages
of the ironic trope.
On the other hand the Welfare System is too simple (at least in theory) to allow a very high
degree of freedom for entrepreneurship, innovation, new lifestyles, new arts, new housing
and new networking patterns. So an additional social division takes place, the one that
differentiates between the Ordinary Citizen (the one that the system has pre-defined
templates for) such as a Patient, an Employee, a Student, a Resident, a Retired, etc and the
Deviant Citizens (the special and unique persons that the system don’t have the templates
for) such as a transvestite Muslim billionaire that converts his house in Sweden to a new
international church with a for-profit business model to offer higher international education
integrated with teamwork for the poor. To make it, that person must devote a growing
number of hours to convince the authorities that current standards and templates do not fit to
his enterprise so some form of a special handling must be done within the current set of laws
and regulations in order to avoid criminal acts that are illegal and goes beyond the current
Law or Code-of-Ethics. This would generate new exceptions to an established Common
Sense that further contributes to its deterioration.
The accumulation of wealth by performing a living by working (which is what the Ordinary
Citizen is expected to do), is not really convincing when people begin to understand that it is
better to earn money by buying and selling real estates (rather than using them as homes for
long-term living), speculate on shares in fast growing companies in China (rather than
investing in local social enterprises), etc. A growing number of free-raiders of the Welfare
System do not care for what happens with the Oral Promise institution when they rob old
ladies in their homes by pretending they will help them. All these abnormal behaviors and
events when interpreted and handled within the Welfare System generate still more
abnormality, new exceptions and new contradictions such as when people begin to set up
business operations targeted to commit crimes that are so difficult to solve by the Welfare
System that those who are charged for the crime must be given financial compensation for
being brought to justice without a final sentence. In fact, when such acts are performed, the
normal citizen begin to wonder: is this a phenomena you should expect to happen within
“our” society, i.e. events you should expect more of, or is this phenomena produced by some
artists or provocateurs that just would like to make us aware of what the Welfare System
could produce if all of its potential is actualized in its extreme: Shall I apply Theory or should I
watch Theatre? Believe it or not?
We have found that the value theory of Jean Baudrillard (1929-2007) as discussed by
Bernard Marchand in an application to housing (Bernard, 1982) is of high relevance for
discussing the value adding in the different phases of learning – from initiation to termination
of a learning process. The value framework consists of four different value types:
A typical set of value adding operations for the provision of learning can look like this with
indication of what value type is of highest concern in the specific unit of operations (see
figure 2):
Figure 2. Value adding in some strategic business units for operations in four phases of a
typical education and learning process
The total accumulated value is very difficult to measure in absolute terms (depending on the
different types of values involved and the corresponding ontological transformations of
values from one phase to the next). Instead a relative ranking of the results must be made by
comparison to other course-learning offers. A dedicated evaluation institute should be good
at that by setting up evaluation criteria and making advanced judgments of the benefits and
costs involved in comparison with other similar process. In this phase the sign value is
therefore the key value to measure and manage. Ranking lists of MBA programs are
examples of this. It is also natural that this kind of evaluation should preferable be made by a
party that do not have any vested interest in the learning process cycle as such. Only then
will the measured rank be respected by all stakeholders involved.
5.1) Enterprise-I:
Enterprise-I has Web 1.0 – a web of hypertext pages – as the enabling technology. Making
eLearning as a virtual bookstore or class room are typical examples of Enterprise-I. As we all
know, the Internet started as successful experiments in linking different kinds of texts,
sounds, images, video and other hypertexts to each other in a distributed network of
computers. The evolution of this hypermedia has been enormous and today we have
become used to also consider market transactions on the net via electronic transfer of money
as natural. The first wave of internet business operations was heavily biased towards the
classical shop as a model for eCommerce and eBusiness operations. Web 1.0 is built up of
only some few authors and writers of the hypertext presented and a majority of readers and
browsing web users. It is a Few Write – Many Read Web. Enterprise-I is working with the old
sequential value adding chain based on market exchange of goods and money. This is the
old value chain as formulated by Michael Porter in the 60´s, very much oriented to the
differentiation between value adding business activities and supporting activities. From a
more general perspective, the value adding is primarily based on making more advanced
artifacts out of natural or raw constituents. It is a Producer – Consumer oriented model for
exchange where the output is a product or a service that is worth paying working time and
money for.
Figure 3. Value adding in strategic business units in the four phases of a learning
process in Enterprise-I mode of operation.
© Erik Wallin, 2010
Erik Wallin Page 10 (13)
Enterprise-I for learning follows the industrial growth model with the market as the medium
for value exchange between a buyer (consumer) and a seller (producer). Those who are
engaged in the production are considered as workers and must be paid for their allocation of
personal attention to their work.
6.2) Enterprise-II
This business model is based on Web 2.0 – a web of people – social networking and rising
value of live events. Over time, most people have learnt the basics of Web 1.0 and have
established their personal eMail accounts, electronic membership cards etc. in order to take
full advantages of the web. By doing so, they have to present themselves to the world of
other web users, not only the formal organizations that ask for their credit card, but also
informal communities of old school mates etc. So we have a growing number of services for
social and professional networking. Enterprise-II is working with Value chain 2.0 – extended
collaboration with the customers and end users. This value change is currently discussed as
the logical consequence of running a business when the customers become partners in the
production process by participatory design of new products, services and events. It is a
collaboration oriented model for mobilization of professionals and amateurs into co-creative
permanent or ad-hoc communities such as a unique musical event in a unique setting where
the output is a shared and common experience of something worth devoting personal time
and attention for by booking up necessary localities, professionals, participants and other
resources in advance.
Figure 4. Value adding in strategic business units for operations in the four phases of a
learning process in the case of an Enterprise-II.
Enterprise-II for learning follows the business model for experience-based economy with a
unique place and time as the medium for value exchange between a participant (attendees)
and an event composer (coordinator). Those who are engaged in the community are
considered as co-workers and are not necessarily paid for because community work is
supposed to be of self-interest for all concerned. Those who are engaged in the collaboration
and public meetings must normally pay in advance to reserve a seat for the unique event. In
this model lifelong learning should perhaps be seen as one of the most promising industries
in the new experience based economy. As such it has stronger relations to other branches in
the creative industry - such as interactive media, tourism, theatre, film, game, adventures,
sports and dining - rather than to only other parts of the education system (the situation
today). Learning history by playing a role in a historical drama is a case in point. The value is
6.3) Enterprise-III
This model is not yet visible on the market but can be expected to show up soon when a
critical mass of users are working “up in the clouds”. It is based on Web 3.0 – a web of
things- and micro-meanings that can be picked up from “smart instruments” out there. Many
products and systems of today are equipped with different kinds of sensors, processors,
transmitters and other “micro”-components of ICT. They are sending messages to other
smart artifacts and to people that have their attention set for receiving messages on the
actual channel. Web 3.0 is also called the semantic web because most signals and
messages will have no meaning if there are no meta-data structure imposed that give
meaning to a specific signal – such as a wake-up call. This model is based on the upcoming
Value chain 3.0 – Personal and cultural exchange of means and meanings. This is the
emerging new type of value chain that is very much oriented to smartness and intelligence
on almost all systems level – from smarter cells to smarter cities and even a smarter planet.
It is a Inducer – Assumer oriented model for the co-creation of both big and small meanings,
such as the meaning of a piece of art and the meaning of life on planet Earth, where the
output is a shared, common meaning worth learning more about and caring for.
Figure 5. Value adding in strategic business units for operations in the four phases of a
learning process in the case of Enterprise-III.
Enterprise-III for learning follows a new model for both personal and cultural growth with the
Internet as the medium for value exchange between an assumer (beta-testers, beneficiaries)
and a set of inducers (challenge-originator, co-creators). Those who are engaged in the team
work are considered as engaged shareholders of a digital common in development and will
be paid later – in the future - for their allocation of personal attention to their creative work.
Those who are engaged in the experimentation and testing are considered as stakeholders
and possible sponsors or investors that also are expecting some Return-on-Investment (of
attention). In difference to the other enterprise models, the Enterprise-III model is almost
totally devoted to future matters: the World in the Future to be realized. One of the models
used for converting original ideas from challenges to new societal solutions is called Crowd
Sourcing.
5. Discussion
Vico’s dictum for learning “verum ipsum factum” means that if you would like to know the
truth about something, you have to create it. Applying that to the civilization process means
that in order for ordinary citizens to know the truth about their own civilization, they have to
create it. A number of new socio-technical means are available for this. In the European
context, a network of Living Labs have begun to grow (Mirijamdotter et.al, 2007). Living Labs
can be seen as one of the most recent generations of innovation spaces where academia,
industry, governments and ordinary citizens collaborate in different clusters and business
eco-systems. For complex systems of services it is necessary to have the complex of
services integrated and easily adaptable to its context, such as energy production in a
housing area or mobile navigation services in a mountain area. The Living Labs model starts
with the end-users need in their daily life context and that population should join the other
stakeholders from the very “first mile” of the innovation process.
Our current work in the field of lifelong learning is targeted to create a new Enterprise-III
model for experimental learning and testing of societal innovations that might be good not
only for Profit, but also for the People and the Planet. A first version of the business model is
currently under implementation in the clouds as a virtual academy for societal
entrepreneurship based on the ideas and frameworks elaborated on in this paper.
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