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syndicate-e-banking

SyndicateBank has always recognized that Information Technology is an essential part of Banking. The Bank has been in
the forefront amongst Public Sector Banks in deploying the latest available technology, in a way that technology acts as an
enabler in the development of business and ensures that customers are benefited and delighted.

Core Banking Solution (Syndicat-e-banking)

c The Bank is the first among the Public Sector Banks to implement Core Banking Solution (CBS), way back in
2001. During the financial year 2007-2008, CBS was further consolidated and the overall CBS network of the
Bank increased to 1829 branches/offices spread across 1033 centres and accounted for about 96% of the Bank's
business.

c Œs on 17.03.2009, all our Branches are in the CBS fold

c The CBS Project has enabled the Bank to deliver banking products and services over multiple delivery channels
like networked ŒTMs, Telebanking, Internet Banking and Mobile Banking, so as to provide Anywhere Anytime
Anyhow (AAA) banking service to customers. With the introduction of CBS, the Bank has transformed the
Branch customers to Bank customers thereby achieving significant shift in customer preference from brick-and-
mortar channel to 24x7 delivery channels.

c -ou can click on the CBS Branches locator on the left-panel-bottom of this page for viewing state-wise latest list
of our CBS Branches.

ŒTM Network

c The Bank has rapidly expanded the ŒTM network considering the fact that ŒTMs have become the most
acceptable delivery channels. Œs at 25.06.2009 the Bank has got a network of 1119 ŒTMs, spread across 519
centres.

c The Bank is a member of VISŒ International, which extends the usage reach of our ŒTM/Debit Card holders to
over 28700 ŒTMs in the country and over 1.2 million ŒTMs across the globe. Our cardholders can also transact at
Member Establishments (MEs) numbering over 3.5 lakhs in the country and over 2.84 crores across the globe.

c The Bank is also a founder member of the "CashTree" consortium with 5 other banks since 2003 formed with a
view to extend the reach of the cardholders and to enhance customer convenience. Presently, 13 Banks are
members of the network thereby increasing the total number of ŒTMs under the "CashTree" network to over
4300. Click to know more about3

 c -ou can click on the ŒTM locator on the left-panel-bottom of this page for viewing state-wise latest list of our
ŒTMs

Internet Banking

c Internet Banking, which is emerging as an all-pervasive channel, is gaining acceptance amongst our clientele.
The number of users has increased considerably. In addition to the basic services of account details, statement of
accounts etc., the following services are provided to enhance customer service
c e-ticketing for Railway ticket reservation
c tility Bill payment through Internet banking
c Payment of Direct & Indirect Taxes - for both individuals and Corporates

Click here to know about TeleBanking , SMS Banking & Govt/RBI initiated projects

e-Banking related products and services

c The minimum monthly average balance in SB a/c to be maintained in e-banking branches is given below:
 ’ype of Account Rural/Semi-Urban Urban/Metropolit
Centres Centres
SB General (with cheque facility) Rs.500/- Rs.1000/-

SB No Frills Œ/c (with cheque facility) Rs.500/- Rs.500/-

SB General (without cheque facility) Rs.100/- Rs.500/-

SB No Frills Œ/c (without cheque facility) Nil Nil

SB Pension (with/without cheque facility) Nil Nil

SB Staff and SCSD Œ/c holders Nil Nil

Penalty for non-maintenance of minimum average balance Rs.30/- p.m Rs.30/- p.m
in SB

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×articulars Individuals Other than Individuals

Rural Centres Rs.1000/- Rs.2000/-

Semi-rban Centres Rs.2000/- Rs.2000/-

rban Centres Rs.5000/- Rs.5000/-

Metropolitan Rs.5000/- Rs.5000/-

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