Number Updated Name

INC00068550 2020-02-07 11:26:12 Vipul Wakodikar

INC00167920 2020-04-14 11:22:41 Akansha Akansha

INC00202708 2020-04-14 11:20:49 Apoorva Srivastava

INC00220434 2020-04-24 16:27:15 Joao Gallas

INC00237515 2020-04-24 16:23:23 Milena Riboli

INC00256329 2020-04-14 11:22:04 Ashish walke

INC00264764 2020-04-14 11:21:22 Sandy da Silva Emerich

INC00267938 2020-04-28 07:39:00 Laura Cardoso Derlam

INC00272019 2020-04-24 16:07:36 Milena Riboli

INC00283501 2020-04-10 08:39:22 Naaz Khan

INC00294864 2020-04-25 15:07:27 Rashmi Kakde

INC00319905 2020-04-24 15:44:31 Rey Garcia Jr

INC00319907 2020-04-24 15:42:39 Rey Garcia Jr

INC00331504 2020-04-18 04:15:15 Tejaswini Yeddeloo

INC00331990 2020-04-24 15:41:39 Bruno Rodrigues Nunes

INC00336295 2020-04-25 15:09:25 Priti Khodankar

INC00351203 2020-04-23 15:14:55 Lalit Bhole

INC00352785 2020-04-28 14:47:07 Sangini Ramteke

INC00355721 2020-04-24 15:38:33 Milena Riboli

INC00357696 2020-04-24 15:37:25 Talvanes Vinicius Steil

INC00361906 2020-04-24 14:38:54 Ian Rivett

INC00365472 2020-04-29 10:50:17 Lalit Bhole

INC00369350 2020-04-29 07:55:20 Harmandeep singh

INC00373336 2020-04-29 14:49:38 svc-itsm-azure2sn-p

INC00374132 2020-04-29 14:44:41 svc-itsm-azure2sn-p

INC00374229 2020-04-29 14:53:33 svc-itsm-azure2sn-p

INC00375810 2020-04-29 22:38:23 svc-itsm-azure2sn-p

 TOTAL OF INCIDENTS: 27

Short description Priority

Unable to provide Guest wifi access/CABA0/+244 4 - Low
921763326/kb:6158

PI Processbook issue/83454107 4 - Low

Unable to install PI Client on new machine: 4 - Low

MXL9342VW5/Cabinda Malongo Production
Maintenance/345-3419/6828

Network Intermittent / CABA0 Malongo Field Shop 3 - Moderate

Onshore / 345-2128 / KB:6374

Telephone not working properly. CABA0/345- 4 - Low

2073/KB:6374

facing issues with PI process book not comunicating // 4 - Low

CABA0 // 345-6802

PI Process book// LUAA13// 344-1385// KB: 6339 4 - Low

Laundry Telephone not working // CABA0 // 345-3830 // 4 - Low

KB:6339

Desk phone and connection port not working. 4 - Low

CABA0/345-4224/KB:6374

GIL PC used for PI trending doing on sleep mode 4 - Low

Unable to open softphone // F06629 // 8345-1003 // 4 - Low

KB:6418

Technical Review request for 00B752-050112 4 - Low

Technical Review request for 0Z3KV-120821 4 - Low

bang account !mpan keeps locking out // CABA0 // 4 - Low

345-3900 // KB: 6885
Internet Access Issue//CABA0//6883//KB 6339 4 - Low

Desk Office Phone 1271\\CABA0\345-3535\\kb - 6339 4 - Low

To add wireless printer//F06629// +55-21-98217-4024 4 - Low

//KB:6265

Unable to install GIL program 4 - Low

Network cables not working. CABA0/345-3524/KB:6374 4 - Low

Jose Ntela/CABA0/345-5223/ 4 - Low

KWIP PlantTriage Source Tag Data Flatline 4 - Low

Laptop MIC not working //CABA16// +244 942 493 503 4 - Low
//KB:6180

Computer (CZC3461MCW) is not working properly 4 - Low

GIO_WIN_CPUUtilization_PROD - CABA0W16VMOGRDP 3 - Moderate

GIO_WIN_CPUUtilization_PROD - caba0w16vmbackp 2 - High

GIO_WIN_CPUUtilization_PROD - caba0w12websy 3 - Moderate

GIO_WIN_Heartbeat_PROD CABA0W16VMPRNT1 2 - High

 Assignment group
SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - IT PCN

SASBU - IT PCN

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - IT PCN

SASBU - IT PCN

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - IT PCN

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - IT PCN
SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - END USER SUPPORT

SASBU - MALONGO - END USER SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - MALONGO - TELECOMS NETWORK SUPPORT

SASBU - PI SUPPORT

SASBU - MALONGO - END USER SUPPORT

SASBU - MALONGO - END USER SUPPORT

SASBU - MALONGO - SERVER SUPPORT

SASBU - MALONGO - SERVER SUPPORT

SASBU - MALONGO - SERVER SUPPORT

SASBU - MALONGO - SERVER SUPPORT

 Assigned to
Feliciano Barata

Alberto Vemba

Alberto Vemba

Adriano Costa

Feliciano Barata

Alberto Vemba

Alberto Vemba

Adriano Costa

Adriano Costa

Alberto Vemba

Adriano Costa

Feliciano Barata

Feliciano Barata
Feliciano Barata

Adriano Costa

Jose Barroso

Antonio F Lelo

Feliciano Barata

Feliciano Barata

Ian Rivett

Manuel Casimiro

Eusebio Diemba

Bartolomeu Panda

Filipe Muanda

Bartolomeu Panda
 Number Updated Name
SCTASK0046925 2020-02-18 06:09:57 Sandy da Silva Emerich

SCTASK0144893 2020-04-30 09:38:47 Agnibha Roy

SCTASK0150480 2020-04-21 14:33:45 Bernadine Salve

SCTASK0151987 2020-04-21 14:32:55 Ashish walke

SCTASK0154763 2020-04-24 09:51:20 Bruna Galego

SCTASK0157292 2020-04-29 15:06:26 Nikhil Sharad Jane

SCTASK0157919 2020-04-29 15:05:00 Pranav Murlidhar Kurhekar

SCTASK0158218 2020-04-30 07:43:38 Paulo Pango

SCTASK0159787 2020-04-30 04:25:06 Vipul Wakodikar

 TOTAL OF TASKS: 9

Short description Priority

Review Generic Request Other 4 - Low

User Account Administration 4 - Low

granting SASBU shared path to Andrew Goddard - 4 - Low

AGOD
\\CABA0NTDFS1.CABA0.CHEVRONTEXACO.NET\SHARE\CO
PI\Malongo\Services\Materials\Traffic\Traffic New
Folder\Traf

RE: MM Report Out - March 2020 // CABA36 // +244 4 - Low

935439722 // 6367

Wifi Device Instal/CABA0/345-3860/KB 6374 4 - Low

COPY CRX project files \\+244 (930) 4 - Low

803636\\LUAA13\\KB:6570

Review Generic Request COPY CRX project files 4 - Low

Review Generic Request Application or Software 4 - Low

Windows Server Build

RE: MAL O:\ drive access//LUAA13//+244 (930) 4 - Low

803636//KB:6570
 Assignment group Assigned to
SASBU - MALONGO - TELECOMS
NETWORK SUPPORT

SASBU - MALONGO - SERVER SUPPORT Bartolomeu Panda

SASBU - MALONGO - SERVER SUPPORT Filipe Muanda

SASBU - MALONGO - SERVER SUPPORT Filipe Muanda

SASBU - MALONGO - TELECOMS Adriano Costa

NETWORK SUPPORT

SASBU - MALONGO - SERVER SUPPORT Filipe Muanda

SASBU - MALONGO - SERVER SUPPORT Filipe Muanda

SASBU - MALONGO - SERVER SUPPORT Vicente Muanda

SASBU - MALONGO - SERVER SUPPORT

 Number Updated Name
CHG00033308 2020-04-29 09:52:13 Bartolomeu Panda

CHG00040247 2020-02-17 14:29:16 Rey Garcia Jr

CHG00044903 2020-03-03 17:38:35 Rey Garcia Jr

CHG00046422 2020-03-25 15:35:18 Filipe Muanda

CHG00052142 2020-04-29 10:00:07 Bartolomeu Panda

CHG00053095 2020-04-28 13:41:27 Alberto Vemba

CHG00053596 2020-04-30 09:42:31 Otto Miguel

 TOTAL OF CHANGES: 7

Short description Priority Assignment group

Servers Decommission 4 - Low SASBU - MALONGO - SERVER SUPPORT

SNCS NETWORK CHANGE : LIEJT-200129-22 | 4 - Low SASBU - MALONGO - TELECOMS NETWORK

PCN : FWK-CABGOC SUPPORT

SNCS ADD REQUEST : SY1E9-200303-001 | 4 - Low SASBU - MALONGO - TELECOMS NETWORK

New Link Chicala Soyo SUPPORT

Malongo VMWARE ESXI hosts Patch 4 - Low SASBU - MALONGO - SERVER SUPPORT

SASBU Monthly Patching – April 2020 Patch 4 - Low SASBU - MALONGO - SERVER SUPPORT
Cycle Maintenance Window

DMZ PI Server Upgrade 3 - Moderate SASBU - PI SUPPORT

Disk shelf failing IOM module (data Card) 4 - Low SASBU - UNIX SUPPORT
replacement
 Assigned to
Bartolomeu Panda

Feliciano Barata

Aureo Viegas

Filipe Muanda

Bartolomeu Panda

Alberto Vemba

Otto Miguel