Name – Nikita Shrivastava Section - B

Roll no. – JI/2019-21/0064

SITUATION – 4 (session 6)

Scenario – 1;
You are good friends with the landlord but you think that the law
should be followed for the good of your employee and your
customers;
Dear landlord,
I would like to thank for renovations, as it was a good way to greet our
employees and customers. As required by law, wheelchair ramp work has
not been done. So, I wanted to finish it as soon as possible.
Thank you

Audienc Communicatio Intent Main Supportin Channel Tone timing

e n objective messages g facts
Landlord Renovation in the office To To have more As the landlord Letter and Friendly Office
building renovate wheelchair- has violated with e-mail and hours
the access ramps the act of IDA Approachin
office or automatic (Indian with g
building doors. disabilities act)
 Name – Nikita Shrivastava Section - B
Roll no. – JI/2019-21/0064

Scenario – 2
You are on good terms with the landlord but on principle, you
don’t like being in a building that isn’t a IDA- complain. You
have a disabled employee or staff and you want the situation
righted.

Dear landlord,

Audienc Communicatio Intent Main Supportin Channel Tone timing

e n objective messages g facts
Company To shift the company’s Shifting Found the As the repeated e-mail and Important Within 60
location the better rental problems with letter days
company property the landlord
 Name – Nikita Shrivastava Section - B
Roll no. – JI/2019-21/0064

You have had repeated problems with the landlord, and you
have found a better rental property elsewhere for your
company.

Scenario - 3
Landlord Voilated the IDA To have E-mail and 25 Days
more memo
space for
the
employe
e
Office
Audienc Communicatio Intent Main Supportin Channel Tone timing
e n objective messages g facts