Anila Hussain

31 Bleak Hill Road, Erdington, Birmingham, B23 7EJ

Mob: 07591246929 ● Email: anilabatul@hotmail.com ● D.O.B: 27/07/1992

Personal Profile
I am a confident person and I persistently work to the highest standard within my reach. I
flourish when working in a group, yet, as a determined and enthusiastic individual, I also excel
when working on an individual basis. Once set to a task in hand, I become highly focussed on
the desired outcome and work to a consistently high level until such an outcome is achieved in
the most efficient and coherent manner.

Education
 October 2010 – Present Aston Business School, Aston University, Birmingham
International Business and Economics (BSc Hons)

 September 2008- June 2010 King Edward VI Handsworth School, Birmingham

A Levels: AS Level:
Business Studies (A) Maths (D)
Psychology (A)
General Studies (A)
English Literature (B)

 September 2003-July 2008 King Edward VI Handsworth School, Birmingham

GCSE
English Literature (A) ICT (A)
English Language (A) Art (A*)
Maths (A) History (B)
Biology (A) German (A)
Chemistry (B) Textiles (A)
Physics (B)

Work History
 October 2010 – January 2011 Sales Advisor – Debenhams, Bullring, Birmingham
- Stock rotation, clearing fitting rooms, general maintenance of shop floor
- Offering customers advice, knowledge of different brands and concessions within the
store and fitting room advice.
- Use of in-store ordering and reservation systems to provide customers with a complete
shopping experience, including personal shopper services
- Cash handling and working on tills during busy Christmas periods, including cashing-up
tills and promoting store cards to achieve departmental targets.

 August 2010 –October 2010 Cashier-Shell UK, 829 Tyburn Rd, Erdington
- Providing excellent customer service
- Cash handling skills, working on the till alone and processing transactions efficiently
during busy periods
- Working on a shift basis, being in the shop alone for 8 hours and working independently
- Working in close proximity to flammable substances and ensuring that customers follow
health and safety rules

 April 2009 – Present Sales Representative - Avon Cosmetics Ltd.

- Generating my own sales and managing my own client base.
- Working to deadlines to provide 100% customer satisfaction
- Cash handling and financial management
- Excellent product knowledge and expertise
- Carrying out my own marketing strategies to promote a specific product in each
campaign to ensure that sales are maximised
- My total sales in the time I have been working for the company are just over £6,000
and I have served over 400 customers
- In 2010, I generated just under £4,000 in sales and served a total of 300 customers

Training and Skills:

 Health and Safety Training
 Basic Food & Hygiene Training
 Passionate Experts – Bronze & Silver Customer Service Awards
 ICT skills – MS Office
 Muslim Leaders of the Future – Goal setting, communication and teamwork,
project management, event organisation (25th August 2010 – January 2011)
 Eversheds Unlocked Training Programme (26th-28th October 2009) –
Relationship building, communication, presentation, decision-making, resilience,
planning and organisation, critical thinking and teamwork

Volunteer Work
Islamic Help, 19 Ombersley Road, Moseley, Birmingham December 2010 – Present

2000 Water Pumps for Pakistan- Currently, I am organising my own fundraiser to raise
funds for water pumps, to provide clean water to flood affected areas in Pakistan. My goal
is to raise £6,000, which will provide 100 water pumps to victims of the disaster.
- Contacting local businesses for sponsorship in order to fund the event
- Booking venue and other services, negotiating with businesses in order to minimise
costs
- Leading a team of volunteers and delegating tasks
- Preparing budgets to ensure that costs are minimised and this target is achieved

References:

 Sadak Iqbal Islamic Help, 19 Ombersley Rd, Moseley, Birmingham 07545114975

(Fundraising Officer – Islamic Help)

 Angela Boat 829 Tyburn Rd, Erdington, Birmingham, B24 9NY 07795675556
(Manager, Shell Tyburn)