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To cite this Article Cappellen, Tineke and Janssens, Maddy(2010) 'The career reality of global managers: an examination of
career triggers', The International Journal of Human Resource Management, 21: 11, 1884 — 1910
To link to this Article: DOI: 10.1080/09585192.2010.505090
URL: http://dx.doi.org/10.1080/09585192.2010.505090
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The International Journal of Human Resource Management,
Vol. 21, No. 11, September 2010, 1884–1910
Research Centre for Organization Studies, Katholieke Universiteit Leuven, Leuven, Belgium
This study investigates whether the conceptualization of contemporary careers
corresponds with the career realities of global managers, a new type of international
work in organizations. Based on in-depth interviews with 45 global managers,
or managers having worldwide coordination responsibility, we examine whether their
different career moves are triggered by factors that reflect a short-term perspective,
a non-hierarchical course, self-management, and internal values. The findings have
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implications for both the career and international human resource (HR) literature.
They highlight that a balanced approach better captures the career realities of global
managers and suggest an altered meaning of midcareer experience. They further point
to the continuing importance of headquarters, question the necessity of an international
career anchor, and indicate the opportunities of flexible global work to achieve a stable
family life.
Keywords: boundaryless career; career development; global managers; protean career
Introduction
Careers in international organizations today are shaped by new developments in both the
career domain and international management. Due to changes in the nature of work,
contemporary careers are, in contrast with the predictable, secure and linear careers of
the past, portrayed as flexible, dynamic and fluid (e.g., Arthur and Rousseau 1996;
Baruch 2004). They are presented as crossing organizational and functional boundaries,
being the responsibility of the individual rather than the organization. At the same time,
due to the increasing worldwide integration of business, international organizations
are witnessing a structural shift in the nature of their coordination mechanisms
(Galbraith 2000). Although they continue to rely on traditional expatriate assignments to
manage international operations, they increasingly use new types of international work
(Roberts, Kossek and Ozeki 1998; Kedia and Mukherji 1999; Collings, Scullion and
Morley 2007; Peiperl and Jonsen 2007). Similar to the changes in the career domain, this
new international work is characterized as a flexible and dynamic way of coordination
(Bartlett and Ghoshal 1992; Galbraith 2000). Together, these two developments produce
the overall question of how careers of new international workers need to be understood.
In this study, we focus on one new type of international work e.g., global managers
whose task it is to achieve worldwide coordination (Bartlett and Ghoshal 1992; Pucik and
Saba 1998), sometimes also called the transnational competent manager (Adler and
Bartholomew 1992). It is our purpose to increase our understanding of these managers’
career realities, examining whether the flexible conceptualization of contemporary careers
holds for this new type of international work. Through in-depth interviews with 45 global
managers of three organizations in a transnational context, we wanted to capture their
personal perspective on their career reality and assess whether their different career moves
were triggered by factors that reflect recent ideas in career theory.
Connecting contemporary career theory with recent international human resources
management (IHRM) literature is relevant in keeping the field of career studies up-to-date
by examining a new critical mass of global professionals (Peiperl and Jonsen 2007) as well
as being important to understanding the nature of working internationally by studying their
career issues (Peltonen 1997; Suutari 2003). Although earlier studies already connected
career theory with IHRM literature, this study differs from them in three ways. First,
several studies (e.g., Black and Gregersen 1991; Fish and Wood 1996; Selmer 2005) have
focused on understanding the career issues of expatriate managers such as staffing and
selection, training and adjustment. Such studies are oriented towards traditional career
topics and traditional international assignments, neglecting the recent developments
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in both literatures. Second, other studies have moved to aspects of recent career theory
but keep studying expatriate managers rather than new types of international work.
For instance, previous research (e.g., Dickmann and Harris 2005) has focused on
developing career capital from international assignments, but restricted their empirical
study to the role of traditional expatriate assignments. Third, still other studies have
combined recent career theory with new types of international work, but focused on other
global professionals. For instance, Mayerhofer, Hartmann and Herbert (2004) have
examined how flexpatriates – the frequent flyers of international work – self-manage the
career issues and family and personal demands linked to their flexpatriate lifestyle. Suutari
(2003) and colleagues (Suutari and Taka 2004) have studied career correlates such as
career orientation and career anchors of managers having successive expatriate
assignments.
With our study, we aim to address two gaps. First, in the career literature, a discussion
has started on the accuracy of portraying careers as all change and fully dynamic,
suggesting the need to conduct empirical research that identifies a fair representation of
today’s career realities (Baruch 2006). In this study, we empirically develop a balanced
approach to careers, identifying which elements of the traditional and nontraditional career
views are combined in the career realities of global managers. Second, in the IHRM
literature, our understanding of new types of international work is until now mainly based
upon conceptual theory and insights from HR managers, leading to several calls to study
these phenomena from the perspective of the managers themselves (e.g., Pucik and Saba
1998; Suutari 2003; Cappellen and Janssens 2005). Our interviews with global managers
allow us to further gain insight into new international work, continuing to highlight the
role of headquarters, questioning an international career anchor, and identifying the
paradox that flexible global work is a way to achieve stability in family life.
The paper is structured as follows. We begin with a theoretical section in which we
discuss the international work of global managers and identify four characteristics of
contemporary careers from recent career theory. We then present our methodology,
introducing the three organizations in which we interviewed 45 global managers and
discussing our data analysis process. In the findings, we present the triggers that global
managers experienced as the causal factors to establish a new career move and discuss
whether their careers reflect the flexible and dynamic nature as suggested by recent career
theory. We conclude by discussing the contributions of this study and its implications for
future research and practice.
1886 T. Cappellen and M. Janssens
Theoretical background
Global managers as a new type of international work
In line with previous scholars (Adler and Bartholomew 1992; Pucik and Saba 1998), we
introduce global managers as a new type of international work by contrasting them with
traditional expatriate managers. Examining the literature on managers having a worldwide
coordination responsibility, we identify three characteristics that focus on the distinct
nature of global managers’ work. First, a global managers’ main task entails worldwide
coordination. According to Pucik and Saba (1998), a global manager is someone who is
assigned to a position with a cross-border responsibility and needs to work across cultural
and functional boundaries. Having this type of responsibility, global managers need to
have the ability to resolve complex and potentially contradictory issues embedded in a
global environment (Bartlett and Ghoshal 1992) such as finding a balance between the
simultaneous demands of global integration and local responsiveness. According to Adler
and Bartholomew (1992), global managers must understand the worldwide business
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environment from a global perspective. They further contrasted the nature of this work
with the work of expatriate managers, which they characterize as being an interface,
managing the relationship between headquarters and the country they are transferred to.
Second, global managers need to work with and learn from people from many cultures
simultaneously (Adler and Bartholomew 1992). This requires them to be flexible and open
minded towards a multitude of cultures (Pucik and Saba 1998), having a broad cultural
perspective and appreciation for cultural diversity. According to Adler and Bartholomew
(1992), this is very different from expatriate managers who interact with a single
foreign culture for a predetermined period of time. That way, expatriate managers are
considered to become experts in one specific culture (Adler and Bartholomew 1992; Pucik
and Saba 1998) while global managers learn about many foreign cultures’ perspectives,
tastes or trends.
Third, global managers’ cross-cultural interactions with colleagues occur on a daily
basis, on regular multicountry business trips (Adler and Bartholomew 1992) or through
virtual communication tools such as video- and teleconferencing. Working with people on
a worldwide scale, global managers need to interact with foreign colleagues as equals
rather than from within clearly defined hierarchies of structural and cultural dominance
(Adler and Bartholomew 1992). Again, scholars have contrasted this characteristic of
global managers’ work with expatriate managers who are considered to integrate
foreigners into the headquarters’ national organizational culture (Adler and Bartholomew
1992). These interactions are consequently taking place within clearly defined hierarchies
of structural and cultural dominance and subordination (Adler and Bartholomew 1992;
Pucik and Saba 1998).
While IHRM literature considers these three characteristics as specific to global
managers, we notice that this way of working may also occur in a more geocentric or
polycentric approach of traditional international work such as expatriate assignments
(Edström and Galbraith 1977). Expatriate managers as well may have a global mindset,
collaborating with host and third country nationals in subsidiaries (Tarique, Schuler and
Gong 2006) or engaging in an expatriate assignment as a learning and development
opportunity that might change their frame of reference (Edström and Galbraith 1977;
Shay and Baack 2004). However, as we are interested in studying the career realities of
new global professionals, functioning in the way described above, we have chosen to focus
on managers whose responsibility it is to coordinate on a worldwide scale in a flexible way.
This way, we are better able to capture the new type of responsibility in international work.
The International Journal of Human Resource Management 1887
Short-term perspective
The first characteristic of short-term perspective refers to the time frame according to
which contemporary careers unfold. Recent career theory tends to emphasize this short-
term perspective when discussing the career moves in itself and the employer-employee
relationship. First, careers are no longer thought to be one long cycle but are suggested to
be increasingly composed of many short cycles or episodes which last perhaps two to four
years (Mirvis and Hall 1996; Hall 2002). In this short cycle, individuals go through the
stages of exploration, trial and finally establishment after which the work is being
mastered (Hall 2002). They initiate a new cycle or career move when work becomes a
routine, making careers a series of ministages across functions, organizations and other
work boundaries (Sullivan 1999).
Second, the changing nature of the employer –employee relationship also contributes
to a short-term perspective on contemporary careers (Adamson, Doherty and Viney 1998).
As the psychological contract between employers and employees tends to become
short-term and transactional, contemporary careers increasingly unfold across multiple
organizational boundaries (DeFillippi and Arthur 1994; Sullivan 1999). From an
employer’s perspective, organizations are increasingly looking for performance on an as
needed-basis, no longer offering long-term job security (Arthur and Rousseau 1996). From
an employee’s perspective, individuals are increasingly searching for new, bounded
opportunities for development (Herriot and Pemberton 1995; Rousseau 1996) in which
they seek continuous learning and marketability across multiple firms (Mirvis and Hall
1996; Sullivan 1999) rather than professional advancement within one or two firms
(Sullivan 1999). The result is a psychological contract with conditional commitment and a
time span of only a few years (Baruch 2004).
Non-hierarchical course
A second characteristic of contemporary careers is its non-hierarchical course, which
points to the direction in which careers unfold, a pervasive theme in recent career theory
(Hall 2002). In contrast with traditional career literature (Rosenbaum 1979) which
emphasized stability, hierarchy and clearly defined job positions for career progression in
which success was measured by promotion and salary, recent career theory (DeFillippi and
Arthur 1994; Hall 1996) suggests that career development is no longer predetermined by a
linear, hierarchical path of promotion. Career progression or advancement has taken
on an entirely different meaning from the one entailing the notion of vertical mobility
1888 T. Cappellen and M. Janssens
(Hall 2002). While not obtaining a promotion or failing to move up the hierarchical ladder
used to symbolize failure (Arthur and Rousseau 1996; Baruch 2004), the direction in
contemporary careers becomes uncertain. It is no longer apparent how a logical, ordered
and sequential career path may actually evolve (Adamson et al. 1998). Rather, career
development gains a personal meaning including a multitude of potential directions: each
career move can be a sideway move, change of direction, change of organization, or
change of aspiration (Baruch 2004).
Self-management
The third characteristic of contemporary careers refers to self-management, indicating that
the careerist him/herself is the agent in determining the course of his/her career. Recent
career theory suggests that organizations need to be aware that they are no longer the
sole owner of career systems and planning of career paths (Arthur et al. 1995; Hall 1996).
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For instance, the protean career theory suggests that workers increasingly ‘self-direct’
their own career development, taking on the responsibility of planning and managing their
own careers (Hall 1996; Briscoe and Hall 2006). As such, they navigate their own career
which incorporates the advantage of having multiple options available to choose from
(Baruch 2004). In a similar vein, the boundaryless career theory suggests that workers
have the power to reject existing career opportunities for personal or family reasons
(Arthur and Rousseau 1996). This characteristic of self-management is further reflected in
the topics of employability, networks and self-awareness.
First, recent career theory strongly emphasizes self-management when discussing
employability or the extent to which employees are marketable through a high
transferability of skills and competencies (Sullivan, Carden and Martin 1998). Whereas
skills used to be organizationally bound and firm specific (Sullivan et al. 1998;
Sullivan 1999), it is now argued that portable skills, knowledge and abilities (Arthur et al.
1995; Baker and Aldrich 1996; Bird 1996) increase workers’ range of potential jobs and
organizations on the labor market (Hall 1996; Mirvis and Hall 1996). Employees are
therefore advised to develop their knowing-how career competency (DeFillippi and Arthur
1994) to compensate for the loss of job security (Hall and Moss 1998; Savickas 2000;
Baruch 2004) and ensure future career possibilities within and across organizational
boundaries (Storey 2000).
Second, self-management is implied in recent career discussions on networks. Networks
are suggested to be an important strategy to self-manage careers because they provide
information that aids in the worker’s development of career opportunities and creates a
competitive edge in regard to career advancement, mobility and learning (Sullivan 1999).
In contrast to traditional career theory, these networks no longer exclusively refer to
business networks within the organization. Rather, they are suggested to incorporate
communities of practice (DeFillippi and Arthur 1994) and developmental relationships
outside one’s place of work (Thomas and Higgins 1996) such as colleagues, friends and
other associates (Hall 1996; Sullivan 1999). Large, non-redundant networks are suggested
to make workers more successful in seeking jobs and crossing the boundaries of multiple
firms (Sullivan 1999; Littleton, Arthur and Rousseau 2000). Knowing-whom (DeFillippi
and Arthur 1994) therefore becomes an increasingly important career competency.
Third, recent career theory strongly emphasizes self-management when discussing the
high level of self-awareness and personal responsibility (Hall 1996). Self-awareness is an
important strategy to self-manage careers because it allows people to choose meaningful
work that creates both a personal identification with work (Mohrman and Cohen 1995;
The International Journal of Human Resource Management 1889
Mirvis and Hall 1996) and psychological success (Hall 1996). As employees take on the
responsibility of planning and managing their career themselves, they will also change
them according to their will and inclinations (Mirvis and Hall 1996; Baruch 2004),
requiring a high level of self-awareness. Recent career theory strongly suggests that
careers, no longer following organizational needs, increasingly become an agreement
between one’s self and one’s work (Hall and Moss 1998), stimulating the importance of
the career competency of knowing-why (DeFillippi and Arthur 1994).
meaning to the contemporary career. In particular, it is argued that the values that drive a
career are no longer the traditional external measures of success such as income, rank and
status (Baruch 2004). Rather, self-actualization, fulfillment and satisfaction are suggested
to drive contemporary careers. The protean career for instance has been focusing on
psychological success which is based on one’s unique vision and central values in life that
guide career decisions (Hall and Moss 1998; Briscoe and Hall 2006). In addition, the
values are not confined to work values but increasingly include other spheres such as one’s
personal and family life or religion (Patton 2000). Furthermore, employees need to realize
that their internal values can develop across situations and time, leading to change over the
course of one’s career (Patton 2000).
In general, recent career theory presents a flexible, dynamic and individualized
perspective on careers which strongly contrasts with that of traditional career theories.
Overall, a nontraditional view is presented of individuals who take control of their career
in terms of what they themselves find important; pursuing short-term benefits in multiple
directions through proactive behavior, which is guided by internal values.
Career triggers
The purpose of this paper is to examine whether global managers’ careers are as flexible
and dynamic in nature as suggested by recent career theory. To do so, we use the definition
that a career is the unfolding sequence of a person’s work experiences over time (Arthur,
Hall and Lawrence 1989). We consequently operationalize a career as a sequence of
distinct career moves or short cycles (Hall 2002), each of them initiated by a causal factor
or trigger through which the person will start to explore a new career move (Hall 1986,
2002). These triggers are values, events and actions in global managers’ careers that
initiate new career moves (Hall 1986). In this study, we identify the triggers in global
managers’ careers and examine whether these reflect one of the four characteristics
underlying contemporary careers: a short-term perspective, non-hierarchical course,
self-management and driven by internal values.
Method
To examine the career realities of global managers, this study relies on a qualitative
research design based on a combination of grounded theory and content analysis
(Glaser and Strauss 1967; Weber 1985; Strauss and Corbin 1998). Through in-depth
1890 T. Cappellen and M. Janssens
and automobiles (Ghoshal and Nohria 1993), we contacted three organizations with
headquarters in Belgium: Pharma Corporation, View Corporation and Vision Corporation.
Although headquarters are no longer assumed to play the leading part in transnational
organizations (Galbraith 2000), we experienced in our search for global managers that
people with global responsibility are most likely to be employed at headquarters. We
therefore decided to restrict our sample to global managers at headquarters, minimizing
the influence of this extraneous variance on our research findings (Eisenhardt 1989).
Pharma Corporation is a Belgian headquartered organization in the pharmaceutical
sector that employs 8500 people worldwide. It presents itself as a leading global
biopharmaceutical company dedicated to research, development and commercialization of
biopharmaceutical products. It has the broadest international reach within our study, with
subsidiaries operating in 40 countries. View Corporation is a Belgian headquartered
company in the visualization or photographic sector that employs 4200 people. This
organization presents itself as a world leader in professional markets of displays and
visualization solutions. It has its own facilities for sales and marketing, customer support,
R&D and manufacturing in 25 countries in Europe, America and Asia-Pacific. Vision
Corporation is the youngest and smallest of the three organizations we studied, with 262
people employed worldwide. It is a Belgian headquartered organization in the
visualization sector that has six wholly owned offices in Europe, America and Asia, and
works closely together with another nine distributors in Europe, South America and Asia.
This company presents itself as a leading worldwide developer and supplier of visual
inspection equipment.
Although these three organizations were different in size and level of growth towards
the transnational model (Galbraith 2000), our initial contacts with the global HR manager
indicated that all three organizations relied on global managers as characterized in
our definition.
The interviewees were primarily male, except for six women. The majority of them
(41) were of Belgian nationality, but Indian, Luxemburg, French and Dutch nationalities
also occurred in our sample. These latter respondents either applied for a global
management position outside their home country (n ¼ 2), followed their previous
company to Belgium (n ¼ 1) or stayed in Belgium after an expatriate assignment (n ¼ 1).
The average age of the interviewees was 40 years. They held positions with worldwide
responsibility in different functional domains: R&D, HRM, sales, finance, operations and
marketing.
We started each interview by stressing our interest in the respondent’s personal
experiences in the areas of ‘work, career and organization’ (Peltonen 1999). We then
asked each global manager a ‘generative narrative question’ (Flick 1998) on their career
history: ‘Could you tell me the story about your career and the different steps you made
towards your current position? What were in your experience the different moves you
made during your career? Why were they important to you and how did they come about?’
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Data analysis
The data analysis was conducted in three distinct phases. First, we started by identifying
and reconstructing each global manager’s career. To this purpose, we relied on global
managers’ stories to identify relevant career moves. As we considered global managers’
individual experience of career moves to be decisive (Flick 1998), the respondents
themselves determined whether the career move was distinct. Overall, we identified 330
career moves which referred to: (1) career moves outside a company context (n ¼ 40): a
PhD (n ¼ 7), MBA (n ¼ 8), internship (n ¼ 3), self-employment (n ¼ 4), world trip
(n ¼ 1) and compulsory military service (n ¼ 17); and (2) career moves within a company
context (n ¼ 290). In the latter group, we classified the career moves according to two
criteria: career moves were made either within (n ¼ 156) or outside (n ¼ 134) the current
organization and were local (n ¼ 102) or international (n ¼ 188) in nature. International
moves include: systematic commuting between countries (n ¼ 4), relocation of one’s
professional base through an expatriate (from headquarters) experience (n ¼ 25) or
inpatriate (towards headquarters) experience (n ¼ 6) and a global career move (n ¼ 153).
This latter refers to the position as global manager having a worldwide responsibility.
Based upon these types of career moves, we reconstructed for each global manager his/her
1892 T. Cappellen and M. Janssens
career. It is remarkable that 22 global managers in our sample had never had an
expatriate, inpatriate or commuting experience, exclusively combining global and local
career moves in their career, whereas 23 global managers combined an expatriate,
inpatriate or commuting experience with global career moves.
In the second phase of our data analysis, we searched these career moves for causal
factors or triggers that reflect people’s motivation for change. Working in the tradition of
grounded theory (Glaser and Strauss 1967; Strauss and Corbin 1998), we assigned
meaning to these data observations through constantly comparing data and emerging
categorization schemes. This method resulted in the construction of different (sub-)
categories of triggers in which each category refers to a common meaning that captures the
essence of multiple observations (Locke 2001). For example, we constructed the category
‘skill development’ for all interview quotes indicating a career move in order to gain
experience through which global managers could add or improve their skills. In a similar
vein, the category ‘personal networks’ was constructed, grouping all quotes that indicate
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the role of personal networks in helping global managers to obtain a specific position.
After a category was named, we studied the data again and looked for similar interview
quotes that would fit this category. If revisited data did not fit well into a category,
we revised the category or abandoned it, rescheduling the interview quotes into other
categories.
In total, we identified 242 observations which we categorized as 15 triggers that caused
global managers to establish a new career move. Taking into account that we reconstructed
330 career moves, this means that global managers’ career stories did not contain a trigger
for each career move. This can be explained by our interpretation that some career moves
were not triggered by specific events or actions. This was the case, for example, when the
first career move was an arbitrary choice because ‘my father had founded the company and
I just started there, there is no motivation at all’ or when male respondents were compelled to
join the military. Or, in some cases, global managers did not mention a specific trigger when
they, for example, considered their next career move a logical consequence of the previous
one. In contrast, some global managers mentioned multiple triggers for one career move, for
example when they were ‘quite excited about the international aspects, and the other aspect,
it was a move to headquarters’. In these cases, we coded two triggers for one career move.
Overall, we relied on global managers’ personal career stories to identify a meaningful
trigger(s) rather than trying to identify one trigger for each career move.
In the last phase of our data analysis, we relied on a content analysis approach
(Weber 1985) to interpret how each of these triggers reflect the four characteristics
identified from recent career theory: short-term perspective, non-hierarchical course, self-
management, and driven by internal values. We categorized triggers as reflections, both
confirming and contradicting, of: (1) a short-term perspective if they incorporated a time
frame; (2) a non-hierarchical course if they pointed to the direction of a career move;
(3) self-management if they considered the agent of a career move; and (4) driven by internal
values if they considered personal preferences. When triggers reflected multiple
characteristics, we categorized them into the characteristic most prominently emphasized.
In the findings section, we indicate these cases and argument our interpretation.
To improve the validity of these analytic processes, the two authors each separately
constructed the categories (triggers as well as characteristics), followed by a comparison and
discussion to establish agreement on category building. When differences in interpretation
arose, we went back to the original interview texts and our coding to decide on the most
appropriate interpretation. The end result of our data analysis is presented in Table 1.
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‘I was doing that for almost two years, and I wanted to move on’ Breaking routines (n 5 10)
‘To become a product manager, you needed to be a rep, sales rep in the field to experience what it is Long-term career goal (n 5 13) Short-term perspective
and I did that’
‘I decided to try to make a move leaving Finance and entering more business operational’ Lateral moves (n 5 8)
‘I want to keep on working internationally, but I would need an organization with a large Working in headquarter environ-
headquarters and decision power here’ ment (n 5 9) Non-hierarchical course
‘So I started quite smoothly, launched a product immediately. That went very well and it was fun Promotion opportunities (n 5 6)
and then I went to their headquarters in Paris. So I did two years in the Netherlands and then I went
to their headquarters is Paris, as a promotion. I became International Product Manager’
‘I got a phone call from this professor, my Ph.D. supervisor, who told me that there would be a Personal networks (n 5 19)
position here at Pharma Corporation that would become vacant as head of the chemistry
department’
‘I grasped an opportunity when I knew that someone was leaving an area management position, I Proactivity (n 5 18)
asked, proposed to take over his job’
‘Managing a big group of sixty people, so that was, when you look on my resume, missing’ Skill development (n 5 18) Self-management
‘Then there was a reorganization and I became head of the division’ Organizational changes (n 5 42)
‘They did a number of acquisitions, larger and smaller ones and in the end, in 2000 I was asked to
head a number of, start-up companies in Silicon Valley’
‘It was a contract for two years, extendable for a year, View Corporation decided however not to’
‘Because of my family situation, that is a choice I have made, that I cannot move abroad’ Family life (n 5 30)
‘It was not the right time for my family’
‘On the West Coast of the US, my wife liked the idea’
‘The difference between the two companies was quite large in terms of culture’ Preference for work environment
‘I liked the product and the service, type of activity and also the fact that it was a growing industry (n 5 27)
with a lot of possibilities’
‘I was aiming for an international position’ Internationalism (n 5 18) Driven by internal values
‘The aspect of working in a large international company’
The International Journal of Human Resource Management
‘So that was for me a good mix of content-wise being in a marketing environment again’ Technical/functional
competence (n 5 9)
‘The intention at that time was primarily to make money’ Remuneration (n 5 3)
‘Own choice, I could have stayed, but I decided after four years that I wanted something different’ Fundamental career
change (n 5 12)
1893
1894 T. Cappellen and M. Janssens
Findings
In this section, we discuss the career reality of global managers through presenting the
triggers they experienced as causal factors to establish a new career move (Hall 1986).
To identify whether their careers reflect the flexible nature of contemporary careers, we
examine these triggers and assess how they confirm or contradict the four characteristics of
short-term perspective, non-hierarchical course, self-management, and driven by internal
values.
Short-term perspective
The first characteristic reflects the short-term perspective of global managers’ careers.
To examine the time frame of global managers’ careers, we first turn to factual data in
terms of number of different career moves and number of different organizations worked
for, followed by a discussion of two triggers presented in Table 2 that confirm as well as
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contradict this short-term perspective: breaking routines and long-term career goals.
Breaking routines
The trigger of breaking routines (n ¼ 10) is an indicator of the short-term perspective
because global managers explicitly related the experience of a routine to a time frame. Nine
respondents in our sample felt their position to become a routine after having been there for a
certain amount of time. For instance, one global manager told us: ‘it is time to move on as
I’m doing the same things as I was doing last year’. Regular new career moves were
experienced as necessary. For instance, one respondent argued that in global management
positions, ‘the zoom’ would be typically ‘two’, ‘three’, ‘four years’. This again confirms
Hall’s theory (2002) that contemporary career moves last between two to four years.
Non-hierarchical course
The second characteristic reflects the way in which global managers’ careers unfold along
a non-hierarchical course. Again, our data showed mixed results. While some respondents
mentioned the importance of making lateral career moves as a trigger, others still indicated
the relevance of working in a headquarter environment and promotion opportunities as
indicated in Table 3. We need to note here that not many triggers referring to the direction
of a career move were mentioned. This does not indicate, however, that other career moves
in our sample were neither lateral nor hierarchical, but points to the fact that their direction
was not the main trigger to establish them.
Lateral moves
First, our data revealed that some global managers (n ¼ 5) referred to lateral moves as
triggers in their careers (n ¼ 8). This confirms the non-hierarchical course as suggested in
recent career theory as it points to instances in which global managers consciously chose
1896 T. Cappellen and M. Janssens
to make a sideway move (Baruch 2004) towards a different field of expertise compared
with their previous career move. For example, a global purchasing director at Pharma
Corporation told us how he preferred to leave the domain of finance after his fourth career
move rather than keep on growing hierarchically in this domain:
I decided to try to make a move leaving finance and entering more business operational and
I had an opportunity to do this through the management controls of Pharma operations.
For two global managers in our sample, these lateral moves were an opportunity to
move back to a specific domain from which their careers had strayed off, for example
going ‘back to a more operational responsibility for a smaller, in relative terms, business’.
as a powerful environment ‘not only determining what others are going to execute, but also
the strategies’ or advantageous environment to work in. For example a marketing manager
at Pharma Corporation considered a Belgian headquartered organization to guarantee
international career opportunities, even if he would decide to have no expatriate
experiences any more:
Why Pharma Corporation? [ . . . ] it’s a Belgian company and if you consider an expatriate
career, it’s always good to have the headquarters in your country if you want ever to come
back or want to know the culture of your headquarters.
Analysing the timing of this trigger, we noticed that global managers only started to
mention the advantages of headquarters from the fourth career move onwards. This finding
suggests that global managers’ interest for working at headquarters comes from earlier
working experiences showing them the reality of international work.
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Promotion opportunities
Third, our data revealed that some global managers (n ¼ 6) made hierarchical moves in
which promotion was the main trigger (n ¼ 6). This trigger of engaging in a vertical move
indicates that hierarchical career moves remain relevant in global managers’ career
realities. In some instances, these moves were the result of organizational requests to ‘take
charge of the division’ or ‘to manage a large strategic project for the division in Germany’.
For example, after having launched a product successfully on a national scale, a global
manager in Pharma Corporation accepted a promotion within a previous organization to
launch the same product on a global scale, which implied that she needed to move to
headquarters in Paris:
So I started quite smoothly, launched a product immediately. That went very well and it was
fun and then I went to their headquarters in Paris. So I did two years in the Netherlands and
then I went to their headquarters in Paris, as a promotion. I became International Product
Manager.
In a few cases, global managers themselves searched for opportunities reflecting a
vertical career move, for example in order to ‘manage people’. Or the trigger of promotion
opportunities sometimes entailed reference to the characteristic of internal values,
pointing out global managers’ preference for promotion. However, we categorized
promotion opportunities as an indicator of a hierarchical course in contemporary careers
because these quotes predominantly emphasized the vertical aspect and its implications
than the internal value as such.
Self-management
The third characteristic refers to global managers’ self-management of their careers. Table 4
presents the data indicating that global managers established new career moves triggered
by personal networks, proactivity and skill development which confirm global managers’ self-
management. However, the trigger of organizational changes contradicts this characteristic.
Personal networks
First, our data revealed that personal networks triggered global managers to make career
moves. This trigger (n ¼ 19) is an indicator of self-management as it results from global
managers’ personal initiatives to establish contacts that might, for example, serve as job
search mechanisms (Littleton et al. 2000). Fourteen global managers recounted how they
1898 T. Cappellen and M. Janssens
Table 4 – continued
made a new career move through their contacts with people who introduced them to other
companies or alerted them to available positions. For example, a global R&D manager at
Pharma Corporation recounted how his network, and more specifically his ongoing contact
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Proactivity
Our data also revealed that several global managers were proactive in their career
development. We consider this trigger of proactivity (n ¼ 18) to be an indicator of self-
management because it points to global managers’ personal and proactive initiatives in
career development (Carlson and Rotondo 2001). Self-directing their careers, several global
managers in our sample (n ¼ 12) ‘grasped an opportunity’ and ‘asked, proposed to take over
a job’ when work challenges presented themselves which offered chances for (career)
development. Often, this proactive stance is opportunity-driven as recounted by a global
marketing manager at Pharma Corporation:
That was a three years contract, I prolonged it for a year and then just as I had done that,
something happened here with the guy who was sitting in my seat, leaving to Asia, so I applied
for the position here because it was really the ideal kind of next move for me and you know . . .
These kinds of opportunities only come along once every three or four years, so I thought I’m
not going to stick around in the UK longer, so I tried my chance and I got this position.
Skill development
Third, our data revealed that opportunities for skill development were a relevant trigger in
global managers’ careers. This trigger (n ¼ 18) is an indicator of self-management because
global managers themselves initiated this development as a means to heighten their
1900 T. Cappellen and M. Janssens
employability (Hall and Moss 1998; Savickas 2000). In our sample, several global managers
(n ¼ 13) were triggered to take a new career move because of its potential to add certain
skills that were ‘when you look on my resume, missing’ and ‘creates additional value
for myself’.
Organizational changes
Our data revealed, however, that organizational changes also triggered new career moves
(n ¼ 42). We consider this trigger to be an indicator of self-management as it points to the
organization as the agent in making new career moves, contradicting the recent career theory
of self-management. Overall, the majority of global managers in our sample (n ¼ 33) had one
or several moves in their careers that were triggered by organizational changes. First, 19
global managers referred to instances of organizational restructuring that triggered new career
moves (n ¼ 26), for example when ‘the company changed from a product-based towards a
market-based organization’ or ‘decided to refocus on the Asian market’. Such organizational
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decisions impacted global managers’ careers as they were ‘forced to take up a different
position’. In some cases, these restructurings led to negative consequences such as ‘being fired
from the company’ whereas in other cases they provided opportunities, for example, when
they implied that, as a global manager recounted: ‘I became head of product management and
marketing’. Second, changes due to organizational growth triggered new career moves
(n ¼ 13) in 11 global managers’ careers as they created international opportunities.
For example, because of an acquisition, a global manager was asked to ‘manage a number of
start-up companies in Silicon Valley.’ Another global manager told us how ‘the international
growth of the organization implies international growth of my responsibilities’. Third, in a few
cases (n ¼ 3), global managers referred to a project-based organizational strategy that implied
a search for new opportunities when the project ‘is finished’.
Analysing organizational changes as triggers to new career moves in global managers’
careers, our data sample revealed an additional important finding worth mentioning.
The career moves triggered by organizational changes were often international in nature,
which for some respondents in our sample implied a switch from a local to an international
or global career move. Even when not actively aiming for an international position,
acquisitions or integrations for example ‘suddenly made me, it was a Saturday morning,
worldwide operations manager’. In these cases, the organization initiated the switch from
a local to an expatriate, inpatriate, commuting or global management position.
Family life
A very important internal value in shaping global managers’ careers was family life
(n ¼ 30) (Patton 2000). First, the family was considered an underlying constraint (n ¼ 16)
with regard to new career moves. For instance, expatriate assignments were not being
considered ‘because it was not the right time for my family’. Other global managers
mentioned this value as a discouraging factor (n ¼ 11), for example when it was the
main reason to return from an expatriate assignment or to decide to switch from an
The International Journal of Human Resource Management 1901
personal preferences related to the work context of organizational culture as well as a sector
through which a person– environment fit is promoted (Schneider, Smith, Taylor and Fleenor
1998). First, the organizational culture (n ¼ 18) determined 13 global managers’ decisions
to join, stay in or leave an organizational context. For example, a culture of
‘entrepreneurship’ or ‘openness of discussion, of relationships’ triggered global managers
to join the organization, whereas the experience of having ‘little room for participation or
ideas’ triggered global managers’ decision to leave an organization. In other instances, the
sector in which an organization operated (n ¼ 9) triggered nine global managers, following
their preference to work in ‘an industrial environment’ such as ‘the healthcare sector’ or
‘aviation and space’.
Internationalism
Third, our data revealed that 14 global managers referred to internationalism (n ¼ 18) as a
trigger for a career move. Again, we consider this an internal value because it confirms the
relevance of one’s central values in life guiding career decisions (Hall and Moss 1998;
Briscoe and Hall 2006). First, the ‘international character’ of a position emerged from our
data as an important value (n ¼ 13) that triggers global managers in their careers. Often, the
underlying rationale was to have ‘international exposure’ which brings ‘an extra challenge,
extra dimension that is professionally very satisfying’. Next to the position, the
international character of an organization (n ¼ 5) triggered some global managers.
For example, this marketing director consciously chose View Corporation because of its
international dimension:
Of course when I saw View Corporation, the ad, I was most certainly attracted by the
international character, because well, View Corporation, a Belgian company with international
fame.
Technical/functional competence
Additionally, the technical and/or functional area of competence in particular positions
triggered new career moves (n ¼ 9) for nine global managers. This trigger is an
internal value because it confirms that global managers’ work values guide their careers
(Sullivan et al. 1998). For example, a global manager referred to the functional expertise
of ‘being exposed again to a mix of finance and sales and business development’ as the
main reason for the career move.
The International Journal of Human Resource Management 1903
Remuneration
Our data however also revealed that the extrinsic outcome of remuneration as a trigger
(n ¼ 3) still lingered for three global managers in our sample. This trigger reflects the
traditional external measure of success which is income (Baruch 2004), contradicting the
claim that contemporary careers are driven by internal values. For instance, a global
manager expressed that he had ‘the intention at that time to make money’ while another
one explained that he had chosen to work in ‘Switzerland because of the salaries’.
Discussion
Aiming to increase our insights on the nature of global managers’ careers, this study
examined whether global managers’ career realities reflect the flexibility proclaimed in
recent career theory. In this section, we reflect on our findings by discussing the
contributions of this study and its implications for future research and practice.
global managers’ organizational tenure reflected more than one career move, pointing to a
certain bond between the organization and the individual, another element of the
traditional view on career.
Discussing the nontraditional elements in a balanced approach, Baruch (2006) suggests
that people choose organizations which match their own career needs and fulfil their
personal values. This study mainly confirms the latter. Compared to other triggers, internal
values were most frequently mentioned suggesting that this nontraditional career element
truly guides global managers’ careers. Of the different internal values, our interviewees
mostly referred to the non-work value of family life, either stimulating or constraining a next
career move. Family life as a dominant sphere may be due to our sample as working
internationally has drastic implications for spouses and children (Shaffer, Harrison, Gilley
and Luk 2001). The other internal values referred to three types of work values: personal
preference for a particular organization culture or sector, wanting to work in an international
context, and preference for a technical/functional competence.
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Next to internal values, our findings showed the relevance of a short-term perspective,
a multidirectional career course and self-management strategies as three other
non-traditional career elements. Global managers’ career moves were on average short
in time (28 months) and sometimes triggered by the experience that work became a
routine. They were also lateral confirming that hierarchy, although it remains important, is
no longer the only means to achieve success. And finally, global managers were proactive
in their career development, considering opportunities for skill development as a reason to
switch career moves and relied on their personal network to do so.
Reflecting on the limitations of our study, we need to note that the importance of a
traditional career might be due to our sampling. This study took place in Belgian
organizations with mainly Belgian global managers, a culture in which employment
relationships carry the value of high loyalty (Janssens, Sels and Van den Brande 2003).
This strong emphasis on loyalty and long-term security might have biased our findings,
overemphasizing the traditional nature of global managers’ careers. Future research may
therefore benefit from assessing a balanced career approach in different contexts,
differentiating on high and low loyalty employment relationships.
The relevance of the balanced approach may also be due to the fact that our
respondents were in the age category of 35 – 50 years. Considering the time span of their
careers, these individuals might have experienced the transition from the traditional to the
non-traditional career era, explaining the mix of career elements. At the same time,
however, additional analysis of our findings showed that the youngest managers within our
sample equally valued traditional elements such as long-term career goals and promotion.
Further, the older managers were equally self-managing their careers through being
proactive and relying on personal networks. Nevertheless, future research may benefit
from studying only managers who started their careers in the new career era. This will
allow a more critical assessment of the balanced career approach as one can expect their
career realities to reflect more non-traditional elements.
careers in terms of the number of career moves. Future research can therefore benefit
from studying completed careers in order to determine whether this period of reflection
from the fourth career move onwards actually reflects midcareer and how it may alter the
course of global managers’ careers. Furthermore, future research may also benefit from
determining whether and when this period of career reflection ends.
International motivation
A second contribution to IHRM literature considers global managers’ motivation for
taking up a position as global manager. Our findings show that some individuals became
1906 T. Cappellen and M. Janssens
global managers without ever having any previous international experience or aspiration.
In these cases, our respondents were directed into a global management position through
organizational changes or challenging opportunities that happened to be international in
nature. As such, our findings do not support the existence of a dominant internationalism
career anchor (Suutari and Taka 2004).
This lack of support in our findings may stem from our distinct approach towards the
global manager. While Suutari and Taka (2004) approached global managers as frequent
relocates, sampled within a group of Finnish expatriates, our study approached global
managers as executives with a worldwide coordination task. As different approaches
towards the label ‘global’ seem to yield very distinct research findings, it is of crucial
importance that studies on global managers, careers, organization or any other global
aspect clearly define their understanding of the term ‘global’.
Even if our approach may be the reason that many global managers in our sample had
no initial international career anchor, our findings raise interesting avenues for future
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research. For instance, it raises the question whether the coincidental international nature
of a career move can lead to a particular career anchor, either in combination with other
anchors such as functional competence or replacing anchors such as pure challenge. Future
research can also increase our understanding of the international career anchor by studying
its content more in-depth. For instance, global managers in our study preferred working
internationally with regard to either the organization or their position. Future research
might consider whether such distinction leads to different meanings of the internationalism
career anchor.
Managerial implications
Drawing on our findings, this study offers managerial implications, both in the career and
international domain. A first implication is that organizations need to continue their role in
offering employees a powerful environment and position to work in. As our study confirms
that contemporary careers continue to entail the traditional career elements of money and
power, organizations may benefit from providing high earnings, status and power, for
example through a (somewhat flatter) hierarchy ladder (cf. Baruch 2006). They further
may not underestimate the attractiveness of a headquarter environment in terms of power
in strategic decision making and availability of a pool of international career opportunities.
A second implication is that organizations may benefit from actively matching the
consequences of organizational changes such as restructuring and growth to individual
career opportunities. As our interviewees indicated that several career moves were the result
of organizational changes, organizations may consider these changes not only to be business
but also career related. The turbulent organizational environment is in this sense not
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Conclusion
Studying the career realities of global managers, our findings suggest a balanced approach
to careers, only partially reflecting the proclaimed flexibility in recent career theory.
Although the career moves of global managers were rather short in time and they aimed to
break routines by making a new career move, the short-term perspective of contemporary
careers is balanced in this study by global managers’ long-term career goals, long-term
tenure in the organization and multiple career moves within one single organizational
1908 T. Cappellen and M. Janssens
context. In a similar vein, global managers’ lateral career moves confirmed the non-
hierarchical course of contemporary careers whereas their aim to work in a headquarter
environment and be promoted indicated the lingering importance of hierarchy in their
career development. In terms of self-management, global managers’ use of personal
networks as well as their proactivity in career and skill development confirmed recent
career theory, but was also balanced by the high impact of organizational changes such as
restructuring, growth or project work. Finally, our data indicated that the values that drive
global managers’ careers are predominantly internal; only remuneration occurred in our
findings as an external value. Overall, our findings indicate that global managers’ careers
are not an exclusive individual responsibility, but continue to be influenced by the
organization as the agent of several career moves offering opportunities in skill
development and marketability as well as money, status, and power. Taking into account
this interplay between the individual and the organization in determining the course of
global managers’ career paths will create more realistic career expectations for both
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