Trixbox

Web Management Console Trixbox CE

Developer
Fonality
Trixbox CE site site Trixbox PRO

Overview

Latest stable version 2.2.8 (trixbox CE), 1.0 (Trixbox PRO)

Gender VoIP, Linux Distribution
Operating System Linux
License GPL

Trixbox is a distribution of the operating system GNU / Linuxbased on

CentOS, which has the distinction of being a telephone exchange (PBX)-
based software- PBX Open Source Asterisk. Like any central PBX, to
interconnect telephone company's internal and connect the telephone
network standard (RTB - basic telephone network). Trixbox CE version is a
continuation of Asterisk At Home.1
The package trixbox includes many features previously only available in
expensive proprietary systems and creating extensions, send voice messages
to e-mail, conference calling, interactive voice menus and automatic call
distribution.
Trixbox, being an open source software, has several benefits, such as the
creation of new functions. Something very important is that not only
supports connection to traditional telephony, but also offers VoIP -Voice
over IP, allowing significant savings in the cost of international calls, since
they are not performed by the traditional telephone line but use the Internet.
Protocols with which it works can be SIP, H.323, IAX, IAX2 and MGCP
Trixbox runs on the operating system CentOS and is designed for businesses
of 2 to 500 employees.
Content [hide]

1 Main components
1.1 Linux Centos
1.2 Asterisk
1.3 FreePBX
1.4 Flash Operator Panel (FOP)
1.5 Web Meet Me Control
1.6 A2Billing
1.7 SugarCRM
2 Trixbox Editions
2.1 1) trixbox CE (Community Edition)
2.1.1 Why use trixbox CE?
2.1.2 Who uses trixbox CE?
2.2 2) TrixBox Pro (Commercial Version of payment)
3 Features and Benefits
1.3 1. Free and flexible:
2.3 2. Easy installation, configuration and use:
3.3 3. Advanced Features:
4.3 4. HUD:
5.3 5. Six languages:
4 Key features
4.1 Description of the main features of trixbox Pro
4.1.1 Answering System (IVR):
4.1.2 Integration with Outlook:
4.1.3 Voice Mail:
4.1.4 Voice mail messages:
4.1.5 Scheduler:
4.1.6 Analog and IP Phones:
4.1.7 VoIP
4.1.8 Web Control Panel:
4.1.9 Reporting and monitoring:
04/01/1910 Bridges Conference:
01/04/1911 Support Branch:
5 codecs that supports
6 working protocols with
7 Current versions
7.1 trixbox CE
7.2 trixbox PRO
8 References
9 See also
10 External links
11 Companies Implement TrixBox
12 Trixbox Training Centers
[edit]Major Components
The main components of TrixBox are:

[edit]Linux Centos
It is the Linux distribution that serves as the operating system base, which in
turn is based on Red Hat Enterprise Linux.
[edit]Asterisk

It is the core of telephony. When we talk about Asterisk also include Zapata
Telephony drivers (zaptel) and ISDN support library (libpri). It is then
understood as the physical environment either isa / pci / pci-e.
[edit]FreePBX

Is the graphical environment that facilitates the configuration of Asterisk,

not by editing text files, but through friendly web interfaces.
[edit]Flash Operator Panel (FOP)

The FOP is an Asterisk monitoring application type operator accessible from

the Web.
[edit]Web Meet Me Control

The administrator of multiple conference rooms and MeetMe, accessible

from the Web.
[edit]A2Billing
A prepaid calling platform compatible with Asterisk and Trixbox.

[edit]SugarCRM

SugarCRM is a software that implements the management of customer

relationships (Customer Relationship Management), essentially allowing
easy three processes which are involved most of the companies and their
customers: marketing, sales and support. It also serves to store all data and
customer activities such as meetings, phone calls, emails, etc.

[edit]Trixbox Editions

Trixbox has two types of models:

Started in 2004 as a grassroots project IP-PBX called Asterisk @ Home.

Since that time the distribution became more popular, with over 65,000
downloads a month. This version is characterized by two important pillars:
its flexibility to meet customer needs and, above all, to be free.
[edit]Why use trixbox CE?
As mentioned above TrixBox CE is a very flexible version, which not only
allows you to configure features and configurable modules for the needs of
each client, but you can also go to the TrixBox community to help or be
helped. This is one of the largest and most active of the world and its
members work each day by day to answer questions, solve problems,
failures and further develop the tool.
[edit]Who uses trixbox CE?
Companies around the world, from those that pose very few workstations, to
medium companies that have hundreds of employees.

[edit]2) TrixBox Pro (Commercial Version of payment)

Screenshot Tool HUD

Is a solution called "hybrid-hosted", meaning that the client can perform a
monitoring 24 hours a day, 7 days a week, manage the plant from anywhere
and receive software updates automatically. Trixbox Pro is an enterprise
version that runs on PBXtra technology, marketed since 2004, allowing you
to send / receive over 120 million calls per day. The trixbox Pro family has 3
versions:
Standard Edition (SE)
Enterprise Edition (EE)
Call Center Edition (CCE)
[edit]Features and benefits

[edit]1. Free and flexible:

The 3 versions have the following characteristics:
Standard Edition (SE): Free.
Enterprise Edition (EE) and Call Center Edition (CCE): Very low cost
monthly or lifetime fee.
[edit]2. Easy installation, configuration and use:
It has an installer that makes installation is simple, has also an intuitive
admin control panel for easy installation, configuration and administration.
[edit]3. Advanced Features:
It has features such as voicemail, integration with Outlook, voicemail to
email, reports, conference calls, etc.
[edit]4. HUD:
The Hud is a tool called "all-in-one that allows employees to handle business
communications from your desktop. This way they can access private chat,
make calls with a single click, perform call transfer, etc.
[edit]5. Six languages:
The control panel of trixbox Pro is in 6 languages, allowing any user to
configure the unit: English, French, Spanish, German, Italian and
Portuguese.
[edit]Main features

Trixbox is a complete and powerful platform. The products included are:

trixbox dashboard
Asterisk (tm) Open Source PBX
FreePBX web management tool
SugarCRM
Munin (in package manager)
HUDLite server / admin (in package manager)
IVRGraph (in package manager)
phpMyAdmin (in package manager)
Webmin (in package manager)

[edit]Description of the main features of trixbox Pro

[edit]Answering System (IVR):
One characteristic feature is the Auto-Responder that guides callers
according to predefined settings. Example: "Press 1 to communicate with
support" or "Press 2 for sales." This feature in this product is very powerful
and easy to use with just a few clicks. You can set the flow of calls,
configure scheduled responses, forward calls outside the workplace and
some more options.
[edit]Integration with Outlook:
Incoming calls: when the phone rings, caller ID can be analyzed against
Outlook contacts and if a match is found it will display a window with the
name of the person. Make calls from your personal inbox, just click the right
mouse button on the contact or a contact to call message without realizing
his wife, or girlfriend.
[edit]Voicemail:
Offers four easy ways to store messages: • Pressing a button on the phone. •
Making remotely from any telephone. • Receiving Files. WAV attachments
in the mail. • Listening through the web control panel.
[edit]Voice mail messages:
The ability to receive voice messages as emails simple. Trixbox comes
preconfigured to send each employee an email when they receive a voice
message. You can also have audio attached to email and listen directly to
your inbox.
[edit]Scheduler:
You can play different messages to callers based on time of day. Set up a
totally different menu on weekends with different options to choose from.
[edit]Analog and IP Phones:
Telephone system is the most flexible, supporting all analog phones and
numerous IP phones from brands such as Cisco, Polycom, Aastra, Snom and
Swissvoice.
[edit]VoIP
Trixbox is ready for VoIP depending on the product being used, which
limits the number of phones possible. Trixbox can easily connect to any
provider of VoIP (SIP or IAX).
[edit]Web Control Panel:
Provides an easy to use web interface. An admin panel that manages all
aspects of the trixbox remotely and user panel for employees that allows
them to manage their personal configurations (such as listening to your
voice mail, answer calls with a click, call forwarding, etc..) Anywhere .
[edit]Reporting and monitoring:
With this feature you can analyze real-time call logs for any extension using
powerful filters and search parameters. It also provides reports of expenses
that a client has done or individual call log. All these reports can be exported
in. Csv.
[edit]Bridges Conference:
The conference bridges are preset for free and unlimited support internal and
external.
[edit]Support Branch:
Development of low cost servers at each branch or office. Some of the
options that are set forth in this feature:
Free calls between offices via VoIP.
Transfer calls to any extension that is connected to the server.
[edit]Codecs supporting

ADPCM
G.711 (A-Law & μ-Law)
G.722
G.723.1 (pass through)
G.726
G.729 (Through purchase of a commercial license)
GSM
iLBC
[edit]protocols with which it works

IAX™ (Inter-Asterisk Exchange)

IAX2™ (Inter-Asterisk Exchange V2)
H.323
SIP (Session Initiation Protocol)
MGCP (Media Gateway Control Protocol
SCCP (Cisco ® Skinny ®)
Traditional Telephony Interoperability
FXS
FXO
DTMF support
PRI Protocols
[edit]Current versions

[edit]trixbox CE
2.8.0.3 (Stable): http://sourceforge.net/projects/asteriskathome/files/trixbox
% 20CE/trixbox-2.8.0.3.iso
File 2.8.0.1 released:
http://downloads.sourceforge.net/project/asteriskathome/trixbox%
20CE/trixbox% 202.8/trixbox-2.8.0.1.iso
2.6.2 (Stable) - December 2 of 20082
2.4 - December 27 of 2007
2.3.0.5 - Beta
2.2.8 - current stable version is
2.2 - to be executed in a vmware
[edit]trixbox PRO
1.1.1 - from 15 October to 2007March