FACULTY OF ENGINEERING, BUILT ENVIRONMENT AND INFORMATION TECHNOLOGY

FAKULTEIT VAN INGENIEURSWESE, BOU-OMGEWING EN INLIGTINGTEGNOLOGIE

ASSIGNMENT COVER PAGE

OPDRAG VOORBLAD

Student Number / Studentenommer Surname / Van Init Voorl

2 7 4 7 5 6 3 9 MASEMOLA TM

Module Code / Module Kode INF : 7 1 4

Assignment number / Opdrag Nommer Assignment 01
Date of Submission / Datum van Inhandiging 18 March 2011
JP van Deventer
Name of Lecturer / Naam van Dosent
M Turpin

Declaration / Verklaring: I declare that this assignment, submitted by ( TM MASEMOLA), is my own

work and that I have referenced all the sources that I have used. / Ek verklaar dat hierdie opdrag, soos deur
( __________________ ) ingehandig, my eie werk is en dat ek na al die bronne wat ek gebruik het, verwys
het.

Signature of Student
Handtekening van Student

MARK / PUNT
 Preliminary Topic Registration / Voorlopige Onderwerp Registrasie

Student Number / Studentenommer Surname / Van Init Voorl

2 7 4 7 5 6 3 9 MASEMOLA TM

Topic Reference Number Departmental Research Area

Onderwerp Verwysingsnommer Departementele Navorsingsarea
1 0 0 0 0 0 0 3 IS and Organisation

General Topic
Algemene Onderwerp
E-Government

Research Problem / Question

Navorsingsprobleem / Vraag

Can a model for Social Media be adopted in e-government to foster participative governance

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 ASSIGNMENT 01: RESEARCH TOPIC AND
PRELIMINARY REVIEW OF LITERATURE.

by

TSHEPHO MOSHORO MASEMOLA

Submitted in fulfilment of the requirements for the subject

RESEARCH METHODOLOGY: IN 714

in the

DEPARTMENT OF INFORMATICS
FACULTY OF ECONOMICS AND BUSINESS MANAGEMENT

University of Pretoria

Lecturer (s): Mr. J.P. van Deventer

Me. M. Turpin

18 March 2011

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Table of Contents
SECTION 1: MOTIVATION & DESCRIPTION........................................................................5
1.1. General Area of Interest............................................................................................5
1.2. Motivation and Justification.......................................................................................5
1.3. Research Interest.....................................................................................................5

SECTION 2: TOPIC AND LITERATURE................................................................................6

2.1. Preliminary Title........................................................................................................6
2.2. Introduction / background.........................................................................................6
2.3. Problem statement....................................................................................................6
2.4. Material Accessed....................................................................................................6

BIBLIOGRAPHY.................................................................................................................... 8

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SECTION 1: MOTIVATION & DESCRIPTION

1.1. General Area of Interest

E-government

1.2. Motivation and Justification

1.3. Research Interest

5
SECTION 2: TOPIC AND LITERATURE

2.1. Preliminary Title

Can a model for social media be adopted in e-government to foster participative governance?

2.2. Introduction / background

The explosive entry of technology into every aspect of life has changed how people live, how
they work, how companies do business and how government serve their people (Silcock,
2001). Government are going online and using internet to provide public services to citizens
(Layne & Lee, 2001). With the impact of social media in the world that bring people closer,
social media display a variety of information and helps people to express their views, with
portals in which users answers question posted by other users, provide an alternative channel
for obtaining information on the web (Agichtein, Castillo, Donato, Gionis and Mishne, 2008).
Social media content has become crucial to millions of users; people in recent days based
their ideas and share their views on the net. As participative governance implies that the
citizen can and should participate with the authorities in their country’s governance. By
adopting social media to e-government will help in providing information from the citizen
point of view as this will lead to good governance, as Silcock (2001) suggested that through
the wide adoption of internet and web technologies government organisation can
communicate electronically with citizen, to build an effective governance depends on people
being willing to share their insights and ideas (Gilbert & Karahalios, 2009). This paper will
provide information on to whether social media can be adopted to foster good governance.

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2.3. Problem statement

7
2.4. Material Accessed

Author Silcock, R.
Year 2001
Title What is e-government?
Journal Name Hansard Society for Parliamentary Government(2001)
Volume, Issue, Pages Parliamentary Affairs (2001), 54, 88-101.
Abstract
Keywords e-government t
Academic Database

Author Layne, k & Lee, J

Year 2001
Title Developing fully functional E-government: A four stage model
Journal Name Government information quarterly
Volume, Issue, Pages Government information quarterly 18 (2001), 122-136
Abstract
Keywords
Academic Database

Author Gilbert, E & Karahalios, K.

Year 2009
Title Predicting Tie Strength With Social Media
Journal Name Chi
Volume, Issue, Pages
Abstract
Keywords Social media, social networks, relationship modelling, ties, sns tie
strength.
Academic Database

Author Agichtein, E., Castillo, C., Donato, D., Gionis, A. & Mishne, G.
Year 2008
Title Finding High-Quality in Social media
Journal Name
Volume, Issue, Pages
Abstract
Keywords Social media, Community Question Answering, User Interactions
Academic Database

Author Symes, D.
Year 2007
Title Fisheries management and institutional reform: a European
perspective
Journal Name ICSES Journal of marine science
Volume, Issue, Pages 64,779-785
Abstract
Keywords Co-management, ecosystem-based approach, European Union,
institutional frameworks, integrated management, participative
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 governance, property rights.
Academic Database

Author
Year
Title
Journal Name
Volume, Issue, Pages
Abstract
Keywords
Academic Database

Author
Year
Title
Journal Name
Volume, Issue, Pages
Abstract
Keywords
Academic Database

Author
Year
Title
Journal Name
Volume, Issue, Pages
Abstract
Keywords
Academic Database

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BIBLIOGRAPHY

10