E.

Jeff Vanword
318 Kelly Crescent,
Newmarket, Ontario. L3Y 7K6.
(416)-807-0284
Vanword@sympatico.ca

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A dynamic leader who thrives on developing/mentoring teams for maximum effectiveness. A
document or the summary of an
relationship builder, both internally and externally, who believes customer service/service
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delivery is the mantra of IT. A strong proponent of Service Metrics and Project
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Management/Business Analysis Methodologies. Extensive financial management, vendor
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management, administration, IT and project management experience in diverse industries
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including; financial services (25+ years), automotive warehousing and software development
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(15+ years). Proven ability to improve operations, impact business growth & maximize profits
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through achievements in finance management, cost reductions, internal controls and
productivity improvements A collaborator who is driven to deliver results while making
work fun!

2007–Present Project Manager, Value Hosting, Newmarket, Ontario, Canada.

Responsibilities:
Privately owned consulting/hosting company specializing in best practices (Project Management, Security, Disaster
Recovery etc.) for small to medium sized businesses.
 Implemented Service Management Metrics and Best Practices for a number of small
companies resulting in
increased efficiency and mitigated risk.
 Project Manager for conversions to our companies’ platform, services and
applications.
 Managed a number of IT Audits/Projects and implemented SDLC & PMI best
practices.

2004–2007 Director Global IT, DataMirror Corporation, Markham, Ontario, Canada.

Responsibilities:
Reporting to the CFO, manage a team of 25 in 5 locations including 2 managers. Responsible for; Application
Development, Network, Desktops, WAN, LAN, Voice, Remote Access, Data Centre Operations, Help Desk, Project
Management, Security and Projects. Negotiated/maintained vendor contracts and developed/maintained Strategic and
Tactical plans. Responsible for an $ 8.5 million budget.

 Implemented; Service Management Metrics, Strategic Plans, Financial Management

Processes and a
Technology/Project Committee with business stakeholders.
 Implemented a Project management Office and Business Analysis Methodology.
 Developed/implemented the; Disaster Recovery Program, Strategic Plans and
Financial Management Programs.
 Developed & implemented a Change/Project Management Methodology. Decreased
defect rates by 60%.
 Consolidated iSeries systems onto the i5 platform resulting in savings of $62K per
annum.
 Migrated the Web Services Platform to a 3rd party resulting in 100% uptime.
 Implemented a Lease Management program (supplier contracts). Saved $140K per
annum.
 Renegotiated the 3rd party partnership programs and saved $112K per annum.
 Renegotiated/terminated network (voice & data) contracts resulting in savings of $
84K per annum.
 Project Manager for the following initiatives: Business Intelligence, numerous
Finance apps,
HR Recruitment, CRM (Pivotal), Executive Dashboard, Syndmail, Document
Management, Asset Management,
Disaster Recovery, Channel Partner Application, Platform Standardization and
Blackberry.
 Implemented security applications: Instant Messaging, Anti-Virus, Personal Firewalls
and Spyware.
Technology:
Windows 95/2000/NT/XP, Exchange, Unix, HP, Sun, AS/400, Mainframe(z/OS), Pivotal (CRM), LiveLink, Great Plains,
Soft Trax, HR Manager & Citrix.

E. Jeff Vanword Page 2

(905)-898-6713

1998–2004 IT Director, ADC/Saville Systems, Thornhill, Ontario, Canada.

Responsibilities:
Managed a team of 40 in 11 locations including 4 managers. Responsible for; Application Development, Network,
Desktops, WAN, LAN, Servers, Remote Access, Data Centre Operations Internal, Managed and Hosted services), Help
Desk, Client Services, Security and Projects. Negotiated/maintained vendor contracts and developed/maintained Strategic
and Tactical plans.
Budget of $ 7 million. Also managed the office facilities in two locations with a team of 5.

 Developed/Implemented a Help Desk, Service Level Agreements, Performance

Metrics & Balanced Scorecard.
 Implemented Ipass for remote access resulting in annual savings of $180K.
 Renegotiated carrier contract resulting in annual savings of $120K
 Renegotiated Network maintenance contracts resulting in annual savings of $60K.
 Developed/Implemented an Inventory Management system that reduced lost assets
costs by $100K per annum
 Reengineered the lease return program, which reduced late penalties by $20K per
annum.
 Closed 4 sites resulting in annual savings of $2.3 million.

 Project Manager for the following: Peoplesoft, SAP, Saleslogix, Procurement, Asset
Management & Domino.

1997-1998 Project Director, Peri-Digm Canada, Oakville, Ontario.

Responsibilities:
Reporting to the president, I was responsible for leading the Project Management Office with a major focus
on reviving stalled projects. Also managed the relationship with the clients(s). Managed a team of 20+.
 Successfully implemented a project management methodology and revived a major
project that had been stalled
for six months. The project generated $600K in revenue.
 Managed application development for the Logistics modules.
 Researched new technology (RF devices, power inverters and access points) and
implemented a mobile/wireless
Warehouse Management System.
 1996-1997 Project Director, CIBC, Toronto, Ontario.
Responsibilities:
Managed a project involving the consolidation/centralization of five processing centers across Canada.
Managed a team of 30-40 with a budget of $3 million.
 Successfully resurrected a dormant project with major political agendas.

 Achieved savings of $ 800K per annum.

 Migrated/developed various financial applications (e.g. Clearing, Account

Reconciliation, EFT, Cashflow etc.)
Reduced regional print demand by 20%

1994-1996 Vice President of IT & Projects, Extractol Industries Ltd., Concord, Ontario.
Responsibilities:
Managed the daily IT Operations and projects of a chemical manufacturer. Minor responsibilities for a small
sales region & some production staff. Directly managed a team of 20+ with an annual budget of $ 2.2 million.
*0 Developed/implemented a project that reduced shipping costs by 32%.
*1 Developed/implemented the “Laundry Ware Program” which increased sales
by 4%.
*2 Implemented a project management methodology &standardized IT
platforms.
*3 Implemented Navision financial software and a Help Desk.

E. Jeff Vanword Page 3

(905)-898-6713

1992-1994 Project Director, C.I.B.C, Toronto, Ontario.

Responsibilities:
Managed two large Data Centre migration projects with team of 30-40 and budget’s exceeding $6 million.
*4 Implemented a Help Desk with IVR & ACD technology.
*5 Implemented Project Management Methodologies & processes.
*6 Implemented cabling plant.
*7 Implemented a new voice/PBX platform.

1986-1992 Director, Computer Operations, C.I.B.C, Toronto, Ontario.

Responsibilities:
Managed a staff of 65-70 including four Managers. Controlled an annual budget of $ 30 million.
Application Development, Data Centre Operations, Network & Help Desk.
*8 Automated the data center for Remote Operations.
*9 Initiated/completed and cleanup of the Wire Services application. Achieved
100% availability for the first time in the history of the application.
*10 Implemented a computer based training program
*11 Implemented the Interact/Pos application.

1984-1986 IT Director, Presidency of Civil Aviation, Saudi Arabia.

Responsibilities:
Managed a staff of 40 (including 4 managers). Controlled an annual budget of $16.5 million.
Data Centre Operations and application development.
*12 Reengineered the wide area network. Annual savings of $200K.
 *13 Designed and implemented an Operations Training Program. Improved test
scores by 35%.
*14 Managed the development/implementation of a Performance Appraisal
system.
*15 Managed a data center consolidation project. Annual savings of $150K.

1979-1984 Manager, Computer Operations, C.I.B.C, Toronto, Ontario.

Responsibilities:
Data Centre Operations and application development.

Education

Bachelor of Computer Science, King Saud University, Saudi Arabia.

Project Management Certification (Bates & Learning Tree).
ITIL in house certification.