Learning Opportunities 2007 - Emotional Intelligence Introduction to Emotional Intelligence

Research shows that for jobs of all kinds, emotional intelligence is twice as important as IQ plus
technical skills. Emotional intelligence is more than 85% of what sets star performers from the
average. The higher the level of a job's complexity and authority, the greater the impact of outstand-
ing performance on the bottom-line. Top managers can add or destroy huge economic value, and the
higher the level, the higher the leverage - so the higher the impact. We are talking about "hard"
results such as improved profitability from higher productivity, increased sales and lowered costs as
well as "softer" results as increased morale and motivation, greater cooperation, lower turnover and
loss of talent.

LEARNING SUMMARY What is Emotional Intelligence?

It is the capacity for recognising our
Who will benefit? own feelings and those of others, for
This introductory level course is designed for anyone, regardless of their experience, motivating ourselves, and for
previous knowledge of EI or background, interested in developing themselves or those managing emotions well in ourselves
wanting to understand the impact of emotional intelligence on their relationships, personal and in our relationships. - Daniel
effectiveness and health. Goleman.

EI refers to the capacity for recognis-

What will you gain? ing our own feelings and those of
Participants will be able to understand the structure of emotional intelligence, how it is others, for motivating ourselves, and
developed and the belief systems necessary to be effectively emotionally intelligent. During for managing emotions in us and in
this one day event delegates will take part in thought provoking exercises that effectively our relationships. EI describes abilities
illustrate the contribution of emotional intelligence to personal effectiveness. distinct from, but complementary to,
academic intelligence or the purely
Event structure cognitive capacities measured by IQ.
Up to a maximum of 10 participants will learn within a traditional learning environment.
Participation will be encouraged during a review of simulated situations, exercises and
case studies.

What is the level of feedback?

The Introduction to Emotional Intelligence will cover the principles of emotional intelligence
including assertion, communication, empathy, personal management and relationships. No
direct personal feedback will be given. However if participants require to have their levels
of emotional intelligence assessed they can complete an Emotional Intelligence
Competence Inventory prior to attending. Those wishing individual feedback and a more in
depth view of emotional intelligence are recommended to consider the course “Working Traditionally, the emphasis when eval-
with Emotional Intelligence”, details of which are available on our website. uating potential performance has been
on intellectual; now compelling
research indicates that emotional intel-
Learning Outline ligence is twice as important as IQ
plus technical skills for outstanding
performance. When IQ test scores are
Candidate Profile:

Emotional Intelligence - Introduction to Emotional Intelligence Version 1.0_07 © Edison Personal Development Ltd 2007
correlated with how well people
Individuals who have had little or no experience of emotional intelligence who would like to perform in their careers, the highest
understand how to become more effective in key areas of their business and personal estimate of how much difference IQ
lives. accounts for is about 25%.

Key Learning Points: Edison Personal Development are

accredited by the Hay Group, one of
At the end of the course candidates will be able to:
the world's leaders in
developing emotional
0 Identify your own emotions and their impact on performance – self-awareness.
intelligence competencies
0 Understand other people’s emotions – cultivating awareness of others’ feelings,
and founders of the
emotions, concerns and needs - making
Emotional Competence
use of emotional intelligence with others.
Inventory (ECI), a diagnostic question-
0 Use emotional intelligence in relationships.
naire used by Edison consultants.
0 Understand the role of emotional
Being accredited means that each
intelligence in increasing personal success.
Edison consultant has been trained by
0 Appreciate the main competency elements
the Hay Group and their knowledge
within the emotional intelligence competency
and application of emotional intelli-
model.
gence principles and tools assessed
0 Recognise basic self management techniques.
by experienced Hay consultants.
0 Appreciate the need to manage and under-
stand interactions with others.
You can therefore be assured that all
0 Be aware of the characteristics of emotion-
emotional intelligence learning
ally intelligent individuals.
provided by Edison is produced in the
0 Prepare an action plan for more effective
form that Daniel Goleman had
personal development.
intended and developed through the
Hay organisation.
Booking and venue details overleaf

Edison Personal Development Ltd

Buchan House, Carnegie Campus,
Dunfermline. Fife KY11 8PL
Tel. 01592 743640 Fax. 01592 742713
www.edisonuk.com
 Introduction to Emotional Intelligence
Learning Opportunities 2007 - Emotional Intelligence

Booking Form and Event Planner

VENUE FEB MAR APR MAY JUN SEP OCT NOV

DUNFERMLINE 16 28

ABERDEEN 2

MANCHESTER

DAVENTRY 9

BRISTOL 14

LONDON 16 4 30

This option includes one days training. Some course material will be sent to candidates for review prior to the course.

Please register the following reservation(s):

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Course Fees and Payment Terms Cancellation/Refund Policy

Total fees for the Introduction to Emotional Intelligence course are £190 plus
vat (£33.25) per delegate and include all course material, lunch and refresh-
ments. This course is non-residential.
Full fees are due 10 days prior to commencement of the course.
Administration Contact
If you require any further information please contact a member of our Learning
Support Team at 01592 743640/learning@edisonuk.com
Bookings cancelled up to 28 days prior to commencement of course will
receive 100% refund, less than 28 days and up to 14 days will receive 50%
refund. Course fees for bookings cancelled less than 7 days prior to com-
mencement of course will not be refunded. Candidates who are already
booked on a course and require to switch to an alternative date can do so up
to 14 days prior to course start date, thereafter changes to dates will be
subject to the same conditions as cancellations. Substitute candidates can be
accepted up to 7 days prior to course start date.
In the unlikely event of unforeseen circumstances, Edison reserve the right to
cancel courses at any time prior to course commencement and refund 100%
of fees. Edison will endeavour to provide as much notice of cancellation as
possible and will rearrange a suitable date. If fees have already been paid
and Edison cancel the course the alternative date provided, if suitable, will be
subject to reduced course fees to 75% of original fees, any remaining balance
will then be refunded in full.

Edison Personal Development Ltd, Buchan House, Carnegie Campus, Dunfermline, Fife. KY11 8PL
Tel. 01592 743640 Fax. 01592 742713 learning@edisonuk.com www.edisonuk.com