C108: DEMO OF AUDITOR PRESENTATION KIT

(ISO: 9001-2008 CERTIFIED AUDITOR TRAINING KIT)

Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm

Chapter-1.0 CONTENTS OF (ISO: 9001-2008 CERTIFIED

AUDITOR TRAINING PRESENTATION)

No of Slides: 230
A. The entire presentation kit has 2 main directories as below.
ISO: 9001-2008 certified auditor training presentation kit

Literature Presentation
(Word Files) (Power point Slides)

´ Cover page
´ Chapter 1
Programs Workshops
´ Chapter 2
´ Chapter 3
´ Chapter 4
´ Case study 1
´ Table1
5 Requirements ´ Case study 2
´ Table 2 ´ Workshop 1
´ Workshop 1 ´ Workshop 2
´ Workshop 2
´ Case study1
´ Case study2
1. Overview
´ Clause 1 to 4
2. process approach
´ Clause 5 to 6
3. ISO changes
´ Clause 7 to 8
summary
´ Clause title
4. Requirements of
revised standards
5. Documentation
6. step
7. Audit

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 C108: DEMO OF AUDITOR PRESENTATION KIT
(ISO: 9001-2008 CERTIFIED AUDITOR TRAINING KIT)
Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm
ISO: 9001-2008 standard is likely to be published by end of 2008 and at present
target date for release is December 31st 2008
Part 1:- Topic wise number of slides:
Sr No. Title of Slides No of Slide
1. Overview to Revision to ISO 9001 Standard 34.
2. Process Approach 19.
3. Quality Management Systems 13.
Requirements
A. Clauses 1 to 4 10.
4. B. Clauses 5 and 6 17.
C. Clauses 7 and 8 39.
D. Clause Title 14.
5. Documentation 14.
6. Steps for ISO : 9001 – 2008 Installation 14.
7. Audit process 30
Part – B Workshop
Sr No. Title of Slides No of Slide
1. Case Study - 1 06.
2. Case Study - 2 05.
3. Workshop -1 03.
4. Workshop - 2 03.
Total No. of Slides 230

Part: A Presentation: -
Under this directory further files are made in power point presentation as per the
chapter listed below.
• Topic wise Power Point presentation in 8 modules as listed below.
1. Overview of ISO: 9001-2008
It covers what, why and how for ISO: 9001. It also includes benefits of ISO: 9001 and guidelines
for various ISO: 9001 standards. Also summary for ISO: 9001
2. Process approaches
It covers guideline for processes, process model and ISO: 9001 main Clausewise applications of
process models. It also gives details of how the PDCA (Plan-Do-check-act) model is applicable to
Top management, Functional Heads, M.R.
3. ISO changes Summary
4. ISO: 9001-2008 requirements in detail
There is a title slide for each requirements and sub requirements of ISO: 9001. It covers details of
Iso: 9001 requirements as well as sub clauses in details with explanations.

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 C108: DEMO OF AUDITOR PRESENTATION KIT
(ISO: 9001-2008 CERTIFIED AUDITOR TRAINING KIT)
Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm
5. ISO: 9001 Documentation
It covers need of documents, definition and 4-tier documentation structure. It also covers list of all
documents, Procedures and records required as per ISO: 9001 standard.
6. ISO: 9001 Implementation steps
It covers ISO: 9001 Installation requirements, steps, department wise implementation
methodology, Top 10 conformity’s and ISO: 9001 is not for that etc.
This component comprises more than 200 foils, each pleasingly presented presentation designed
to get the message over, and establish a much better understanding. It also describes how to
tackle it and drills down into all these topics. No voice is put in the presentation and user can edit it
to suit his requirements in local languages.
7. ISO: 9001-2008 audit process
Detail audit methodology and audit process related slides are given.
PART B Audit Forms
Sample audit forms are given to audit as per ISO 9001-2008 standard

Part: C Literature: -
This topic covers write up in word for the ready reference to the trainer for understanding and
reading. A question bank of over 200 questions department wise (based on ISO9001
requirements), which can be customized to make your own internal audit checklist.

It is given in word. You may also use it for further reading and circulations within audience.

Chapter No. SECTION

1. Overview to ISO: 9001 standard
2. ISO standard development process
3. Summary of ISO 9001 revision (ISO 9001-2008 Proposed to release in
2008)
4. ISO: 9001-200 documentation and steps for installation
Workshop- 1 ISO 9001 Questionnaire
Workshop- 2 ISO 9001 Questionnaire
Table-1 Correspondence between ISO: 9001 – 2008 for ISO9001-2008
Table-1
and ISO: 9001 – 1994
Table-2 Table-2 Report / Records Requirement Summary
Case -1 Case study 1
Case -2 ISO: 9001 – Practical Auditing Examples

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 C108: DEMO OF AUDITOR PRESENTATION KIT
(ISO: 9001-2008 CERTIFIED AUDITOR TRAINING KIT)
Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm

Chapter-2.0 About company

Global manager group is a progressive company and promoted by a group of qualified

engineers and management graduates having rich experience of 20 years in ISO
consultancy and management areas. The company serves the global customers through
on-site and off-site modes of service delivery systems. We offer a full range of consulting
services geared towards helping all types of organizations to achieve competitiveness,
certifications and compliance to international standards and regulations. So far we had
more than 900 clients in more than 35 countries. Our ready made training and
editable document kit helps the client in making their documents easy and make
them complying to related ISO standard faster.

1. Our promoters and engineers have experience of more than 900 companies globally
for management training, ISO series consultancy. We had clients in more than 35
countries.
2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich
professional experience (since 1991).
3. We have 100% success rate for ISO series certification of our clients from reputed
certifying body and branded image and leading name in the market.
4. Suggest continual improvement and cost reduction measures as well as highly
informative training presentations and other products gives payback within 2 months
against our cost.
5. So far more than 50000 employees are trained by us in ISO series certification.
6. We had spent more than 60000 man-days (170 man years) in preparing ISO
documents and training slides.

Global Manager Group is committed for:

1. Personal involvement & commitment from first day
2. Optimum charges
3. Professional approach
4. Hard work and update the knowledge of team members
5. Strengthening clients by system establishment and providing best training materials in
any areas of management to make their house in proper manner
6. To establish strong internal control with the help of system and use of the latest
management techniques

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 C108: DEMO OF AUDITOR PRESENTATION KIT
(ISO: 9001-2008 CERTIFIED AUDITOR TRAINING KIT)
Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm
3.0 USER FUNCTION

Chapter-3.1 HARDWARE AND SOFTWARE REQUIREMENTS

3.1 Hardware and Software Requirements

A. Hardware: -

• Our presentation kit can be better performed with the help of P3 and above computers with a
minimum 10 GB hard disk space.

• For better visual impact of the power point presentation you may keep the setting of colour
image at high colour.

B. Software used in presentation kit

• Hand-outs written in word 98 and window 2008 and Presentation made in Power point
programs You are therefore required to have office 2000 or above with word 98 and power
point

Chapter-3.2 FEATURES OF PRESENTATION KIT

3.2 Features of Presentation kit: -

• It will save much time in typing and preparation of presentation alone.

• Written in Plain English

• Easily customized by you to add audio clips in the local language etc to prepare presentation
for any other groups.

• Good guide for training of all the group members for ISO: 9001-2008 awareness training
implementation.

• User-friendly and easy to learn.

• Developed under the guidance of experienced experts.

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Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
 MESSAGE FROM ISO: 9000

Message in 5 lines
) Say what you do
) Do what you say
) Record what you do
) Check the difference
) Act on the difference

Message in 1 line (1994)

Do right thing, first time, every time
to achieve consistent quality
Message in 1 line (2000)
Continual improvement is the way of life

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 HOW ARE ISO STANDARDS DEVELOPED?

ISO standards are developed according to the following

principles
1. Consensus
The views of all interests are taken into account:
manufacturers, vendors and users, consumer groups,
testing laboratories, governments, engineering
professions and research organizations.
2. Industry wide
Global solutions to satisfy industries and customers
worldwide.
3. Voluntary
International standardization is market driven and
therefore based on voluntary involvement of all
interests in the market-place.

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 PLANNED CHANGES TO ISO
9001:2008
1. Forward: All reference to ‘Quality Assurance’ have
now been removed
2. Introduction: Mention now made to ‘Business
Environment’ and the ‘risks associated with that
environment’.
3. Various: ‘Statutory and regulatory’ requirements
now mentioned.
4. Out source process – controls are to be identified
through Cl 7.4.
Various new notes have been added.
5. Documentation: Clarification that a ‘Record’ is
documentation.
6 Management representative: Must be a member of
the organization’s management team.

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 APPLICATION OF PDCA TO DEPARTMENT /
SECTION HEADS
CHECK
• How is my department doing?
• Are processes under control?
• What are my employees telling me?
• Are we meeting customer requirements?
• Am i meeting my objectives?
• What are the key problems in my area?
• How can we improve?
ACT
• Systematic problem-solving (based on importance, risks
involved etc)
• Develop action plans
• Concentrate on improvement (incremental or
“breakthrough” improvements)
• Review existing procedures, and need for new procedure

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 4 TIER DOCUMENTATION STRUCTURE

Quality
manual

Procedures

Work instruction/SOP/process flow

charts/other documents

Quality records
Marketing Purchasing Stores Production Q.A. Dispatch Servicing

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 RECORDS REQUIRED BY REVISED ISO 9001
List of records
• Document updating records
• Control of quality records and master list of records
• Management reviews
• Record of training and skill and competency of personnel
• Maintenance record
• Process monitoring data and corrective action taken for process control
• Record of product non conformities and products accepted on concession.
• Data analysis and activities for continual improvement.
• Result of internal audits and follow up action.
• Data on customer feedback/satisfaction measurement and action taken on
customer complaints.
• Vendor evaluation and purchase orders and actions arising from the evaluations
• Customer property that is lost, damaged or otherwise found to be unsuitable for
use
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 WORKSHOP 2
ISO 9001: 2008 QUESTIONNAIRE
¾ Analyze the statement provided and indicate in the box on the paper
whether you consider the statements to be “True” or “False”.
¾ If you consider the statements to be “True”, please indicate in the box the
clause number from ISO 9001: 2008 which supports your decision

No Question True/False
1. Training and competence records of personnel whose
work affect quality must be maintained.
2. Work environment, temperature and humidity needs
to be taken care as applicable related to the product.
3. The organization must appoint a person from the
organization as M.R.
4. The data for process trend and product inspection
reports is not required to analyzed.

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 FOR EXISTING CERTIFIED CLIENTS
STEPS FOR UPDATION OF EXISTING ISO:9001-2000 SYSTEM TO REVISED ISO:
9001-2008 QUALITY MANAGEMENT SYSTEM( EXISTING CERTIFIED CLIENTS )

Conduct awareness program for revision to ISO:9001-2008

Review all documents to revised ISO:9001-2008 requirements and Identify changes.
Review quality policy and establish quality objectives
Revise quality manual and documents as per ISO:9001-2008.
Train internal auditors for requirements of revised ISO:9001 standard
Assess the system through internal audit as per revised ISO standard.
Take corrective actions for non-conformities.
Apply to revised existing certificate to ISO:9001-2008 to your existing certifying body.
Final audit( Either in surveillance audit or special audit by certifying body after release of
ISO:9001-2008.
Note: It can be seen from the list of changes, there are very few of any
consequence and most organizations will have little problem adapting their
system to satisfy these changes. Also all certified company needs to update the
system within 1 year of release of standard.

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 C108: DEMO OF AUDITOR PRESENTATION KIT (ISO:
9001-2008 CERTIFIED AUDITOR TRAINING KIT)
Buy: http://www.globalmanagergroup.com/ISO9001-2008.htm
Chapter-4.0 BENEFITS OF USING OUR PRESENTATION KIT

4.0 Benefits of using our presentation kit?

• By using these slides, you can save a lot of your precious time while preparing the ISO: 9001-
2008 awareness training course materials for in-house training programs.
• To provide you with the Presentation Materials and hand-outs that you need for an effective
presentation on ISO: 9001-2008 awareness training, what it is, and what it requires
• Present the basics of ISO: 9001-2008 awareness training to Management or other
groups
• To deliver ISO: 9001-2008 awareness training in a group, using a PowerPoint
presentation
• Take care for all the section and sub sections of ISO: 9001-2008 awareness training and give
better understanding at all the levels during ISO: 9001-2008 awareness training implementation
and sharpen the awareness of ISO: 9001-2008 awareness training requirements for all
employees within organization.

For purchase visit our web site:

http://www.globalmanagergroup.com/ISO9001-2008.htm

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