many new faces. “I don’t mind the competition,” he says. “Competition is fine because we want to steal their best guys.” Viano says Golden State offers bonus- es such as college education funds and more insurance than many of its com- petitors as ways to attract and retain skilled workers. He says the company’s large bonding limit gives it the strength to go out and Golden State’s goal is to find the biggest and most challenging take on the challenging projects to differentiate jobs. itself in the industry. “We try to find the hardest jobs out there because anybody can build the easy stuff,” Viano says. He adds that some contractors might allow quality to suffer if they consider a project too easy for them, but Golden State prefers to approach projects cautiously. “When you look at something easy, you don’t look quite as hard at it as you do with something hard,” he says. “It forces you to look at it.”
Pursuing Tough Projects
It’s this thirst for a challenge that sets Golden State apart from the competi- tion, Viano says, and also what has driv- The project began in late 2007, and is has fewer resource management prob- en the company to pursue projects such scheduled to be completed in 2009. lems than other fields, Viano notes. as the Grand Californian expansion As carpenters, Golden State has the project. The project will eventually add ‘Cradle-to-Grave’ Employment good fortune of working with the only 30 percent more capacity to the hotel, Moving forward, Viano sees managing construction material that literally bringing it up to 1,000 rooms. resources as both the company’s great- grows on trees. A rooftop deck and parking structure est asset and one of its significant chal- “Wood is construction’s only renew- will also be added in the expansion, lenges. For instance, he sees managing able resource, period,” he says. “Steel which will make the Grand Californian the resource of Golden State’s work- studs don’t grow on trees.” the third-largest hotel in the state. force as something the company will have to pay attention to in the near ‘Sleeping Giant’ Challenging Schedule future. Journeymen are becoming fore- As LEED and other types of green The project is a challenge, Viano says, men, but older foremen are still not building continue to gain prominence because the 2.5-acre addition is being ready to leave their jobs, he says. in the construction market, Viano says built on an already-tight site with very Viano says he would like Golden State wood has the benefit of being inex- little room for staging. to provide “cradle-to-grave” employ- haustible when properly stewarded, “It’s just going to be a tight job, but we ment for its work force someday. and should gain ground on other types have an excellent general [contractor] “You can’t guarantee that, but it would of construction. “Wood is not going out there, C.W. Driver,” Viano says. sure be nice to offer that to people who away,” Viano says. “It’s going to be “We’ve been working on this for several prove that they’re worth it,” he says. there and I think it’s going to be one of months on how we’re going to efficient- Golden State has the advantage of these sleeping giants that’s always ly do our work as best as possible.” working in an area of construction that going to be there.” x
Stream Theory: An Employee-Centered Hybrid Management System for Achieving a Cultural Shift through Prioritizing Problems, Illustrating Solutions, and Enabling Engagement