‫بسم اهلل الرمحن الرحيم‬

• What does these people have ?

• How these people were able to communicate
with the hole world ?
• Do you think they were talking the same
language ?
• Do you think that their societies were only
one level or one interest or one age
 It’s not only
What you say
but also
How do u say it
To decide how to say & what.
You have to know
whom
You are talking to
& what he likes
Social Matrix
A E
P T
What’s Communication ?

Sender Message Receiver

Feedback
 How to deliver your message ?
1. How to speak.
2. What your appearance tells about you.
3. How to use your voice.
4. How to use the body language.
5. How to communicate with eyes.
6. How to create emotional contact.
 1-HOW TO SPEAK?
• 3 C's method:
• Clearly.
• Correctly.
• Confidence.
• WHENEVER YOU TALK:
• use descriptive words and avoid “non-words
• Having a sense of Humour
• Use Age Specific Language
 2-What your appearance tells?

• How organized do you appear to be.

• Appearance effect (1st impression).
• On stage movements.
 3-HOW TO USE YOUR VOICE?
• Pause for importance.
• Speed up your rate for excitement.
• See in your mind the story you tells.
• Define a place in your speech.
• Include dialogue in your speech.
• Don’t speak in a monotone.
challenge was just to stay awake
 4-How to use the body language?

• Your listener wants to know how u feel about

what you are saying.
• Examples show your movement meanings.
Examples show your movement meanings
NONVERBAL
INTERPRETATION
BEHAVIOR
• Standing with hands on • Readiness, aggression
hips
• Arms crossed on chest • Defensiveness
• Hand to cheek • Evaluation, thinking
• Touching, slightly rubbing • Rejection, doubt, lying
nose
• Tapping or drumming • Impatience
fingers
• Trying to make a decision
• Stroking chin
• Interest
• Tilted head
Hands on hips Hands to cheek Legs crossed

Stroking chin Arms crossed

on chest
5-How to communicate with eyes?
(Eye contact)
The eyes are the windows to the soul we are
told
• Contact with eyes appears you more
confident.
• Good eye contact cuts physical distance half.
• Provides you with valuable feedback from
your audience.
 6-How to create emotional
contact?

• Have to speak visual language to make

emotional contact.
• Have to be nature.
• Have to give complement.
SUMMERISED 9 TIPS TO IMPROVE YOUR
COMMUNICATION SKILLS
If your mind
Listen without
wanders, ask for Say it honestly
judgment
repetition

Listen without In all cases repeat

thinking about back what you Get comfortable
what you will say heard and ask if it with gray
next is correct

Do not be invested Have integrity and

Listen to yourself
in being right build trust
FEEDBACK

Open Discussion
QUESTIONS