RETAIL

MANEGEMENT
Retailing

Retail consists of the sale of goods or merchandise from

a fixed location, such as a department store, boutique or
kiosk, or by mail, in small or individual lots for direct
consumption by the purchaser.

Retailing may include subordinated services, such as delivery. Purchasers

may be individuals or businesses. In commerce, a "retailer" buys goods or
products in large quantities from manufacturers or importers, either
directly or through a wholesaler, and then sells smaller quantities to the
end-user. Retail establishments are often called shops or stores. Retailers
are at the end of the supply chain.

Manufacturing marketers see the process of retailing as a necessary part

of their overall distribution strategy. The term "retailer" is also applied
where a service provider services the needs of a large number of individuals,
such as a public utility, like electric power.

Shops may be on residential streets, shopping streets with few or no houses

or in a shopping mall. Shopping streets may be for pedestrians only.
Sometimes a shopping street has a partial or full roof to protect customers
from precipitation. Online retailing, a type of electronic commerce used for
business-to-consumer (B2C) transactions and mail order, are forms of non-
shop retailing.

Shopping generally refers to the act of buying products. Sometimes this is

done to obtain necessities such as food and clothing; sometimes it is done as
a recreational activity. Recreational shopping often involves window shopping
(just looking, not buying) and browsing and does not always result in a
purchase.
Etymology

The Apple Store retail location on the Magnificent Mile in Chicago.

The world's only Garmin retail location is located on the Magnificent Mile in
Chicago.Retail comes from the French word retailler, which refers to
"cutting off, clip and divide" in terms of tailoring (1365).

It first was recorded as a noun with the meaning of a "sale in small

quantities" in 1433 (French). Its literal meaning for retail was to "cut off,
shred, paring".Like the French, the word retail in both Dutch and German
(detailhandel and Einzelhandel respectively), also refers to the sale of small
quantities of items.

Types of Retail Outlets

A marketplace is a location where goods and services are exchanged. The

traditional market square is a city square where traders set up stalls and
buyers browse the merchandise. This kind of market is very old, and
countless such markets are still in operation around the whole world.

In some parts of the world, the retail business is still dominated by small
family-run stores, but this market is increasingly being taken over by large
retail chains.

Retail is usually classified by type of products as follows:

• Food products
• Soft goods - clothing, apparel, and other fabrics.
• Hard goods ("hardline retailers") - appliances, electronics, furniture,
sporting goods, etc.
There are the following types of retailers by marketing strategy:

• Supermarkets - sell mostly food products;

• Department stores - very large stores offering a huge assortment of
"soft" and "hard goods";
• Discount stores - tend to offer a wide array of products and services,
but they compete mainly on price;
• General merchandise store - a hybrid between a department store and
discount store;
• Warehouse store - low-cost, often high-quantity goods piled on pallets
or steel shelves; warehouse clubs charge a membership fee;
• Variety store or "dollar store" - extremely low-cost goods, with
limited selection;
• Demographic - retailers that aim at one particular segment (e.g., high-
end retailers focusing on wealthy individuals).

Some stores take a no frills approach, while others are "mid-range" or "high
end", depending on what income level they target.

Other types of retail store include:

• General store - a store which sells most goods needed, typically in a

rural area;
• Convenience store - a small store often with extended hours, stocking
everyday or roadside items;
• Big-box stores encompass larger department, discount, general
merchandise, and warehouse stores.

The pricing technique used by most retailers is cost-plus pricing. This

involves adding a markup amount (or percentage) to the retailer's cost.
Another common technique is suggested retail pricing. This simply involves
charging the amount suggested by the manufacturer and usually printed on
the product by the manufacturer.
In Western countries, retail prices are often called psychological prices or
odd prices. Often prices are fixed and displayed on signs or labels.
Alternatively, when prices are not clearly displayed, there can be price
discrimination, where the sale price is dependent upon who the customer is.

Second hand retail

Some shops sell second-hand goods. In the case of a nonprofit shop, the
public donates goods to the shop to be sold. In give-away shops goods can be
taken for free.

Another form is the pawnshop, in which goods are sold that were used as
collateral for loans. There are also "consignment" shops, which are where a
person can place an item in a store and if it sells, the person gives the shop
owner a percentage of the sale price. The advantage of selling an item this
way is that the established shop gives the item exposure to more potential
buyers.

Retail Sales

The Retail Sales report is published every month. It's a measure of the
consumer spending, an important indicator of the US GDP. Retail firms
provide data on dollar value of their retail sales and inventories. 12000 firms
in the final survey and 5000 in the advanced one. The advanced estimated
data is based on a sub sample from the US CB complete retail & food
services sample.
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one
of India’s leading business houses with multiple businesses spanning across
the consumption space.

While retail forms the core business activity of Future Group, group
subsidiaries are present in consumer finance, capital, insurance, leisure and
entertainment, brand development, retail real estate development, retail
media and logistics.

Led by its flagship enterprise, Pantaloon Retail, the group operates over 16
million square feet of retail space in 73 cities and towns and 65 rural
locations across India. Headquartered in Mumbai (Bombay), Pantaloon Retail
employs around 30,000 people and is listed on the Indian stock exchanges.

The company follows a multi-format retail strategy that captures

almost the entire consumption basket of Indian customers. In
the lifestyle segment, the group operates Pantaloons, a fashion
retail chain and Central, a chain of seamless malls.

In the value segment, its marquee brand, Big Bazaar is a

hypermarket format that combines the look, touch and feel of
Indian bazaars with the choice and convenience of modern retail.

In 2008, Big Bazaar opened its 100th store, marking the fastest ever
organic expansion of a hypermarket. The first set of Big Bazaar stores
opened in 2001 in Kolkata, Hyderabad and Bangalore.

The group’s speciality retail formats include supermarket chain – Food

Bazaar, sportswear retailer - Planet Sports, electronics retailer - eZone,
home improvement chain - Home Town and rural retail chain, Aadhaar, among
others. It also operates popular shopping portal - www.futurebazaar.com.

Future Capital Holdings, the group’s financial arm provides investment

advisory to assets worth over $1 Billion that are being invested in consumer
brands and companies, real estate, hotels and logistics. It also operates a
consumer finance arm with branches in 150 locations.

Other group companies include, Future Generali, the group’s insurance

venture in partnership with Italy’s Generali Group, Future Brands, a brand
development and IPR company, Future Logistics, providing logistics and
distribution solutions to group companies and business partners and Future
Media, a retail media initiative.

The group’s presence in Leisure & Entertainment segment is led through,

Mumbai-based listed company Galaxy Entertainment Limited.

Galaxy leading leisure chains, Sports Bar and Bowling Co. and family
entertainment centres, F123. Through its partner company, Blue Foods the
group operates around 100 restaurants and food courts through brands like
Bombay Blues, Spaghetti Kitchen, Noodle Bar, The Spoon, Copper Chimney
and Gelato.

Future Group’s joint venture partners include, US-based stationery products

retailer, Staples and Middle East-based Axiom Communications.

Future Group believes in developing strong insights on Indian consumers and

building businesses based on Indian ideas, as espoused in the group’s core
value of ‘Indianness.’ The group’s corporate credo is, ‘Rewrite rules, Retain
values.’

Future Group is India’s largest retailer[1] and one of the leading business
houses with a strong presence in retail. Its founder and Group CEO is Mr.
Kishore Biyani.

Its flagship company is Pantaloon Retail India (www.pantaloonretail.in).

• FutureBazaar (www.futurebazaar.com)
• Future Brands (www.futurebrands.co.in)
• Future Group (www.futuregroup.in)
• Future Capital Holdings (www.fch.in)
• Future Generali (www.futuregenerali.in)
• Future Learning & Development (www.fldl.in)
• Future Supply Chain Solutions (www.futuresupplychains.com)
• Future Media (www.futuremedia.in)
CEO of Future Group
Mr Kishore Biyani
Kishore Biyani, the founder of Future Group, to spot new
revenue streams before anybody else.

The latest from Biyani is Indian-style hotels and schools to

train entrepreneurs and help understand consumer
behaviour. Both initiatives are expected to go on stream in the next six to
eight months.

“Most hotels in the country are designed for business travellers — white-
collar workers whose travel expenses are taken care of by their companies,”
says Biyani. “We want to cater to the self-employed who travel to different
places but are very careful about the money they spend.

We will set up hotels in Indian style where people can get indigenous food.”
The first such hotel is expected to come up in Raipur within the next six
months. Biyani will set up a new company to manage the hotels.

Future Group’s earlier attempt to set up hotels through a hospitality fund

managed by its financial arm, Future Capital Holdings, did not fructify,
thanks to the collapse of Lehman Brothers which was a major investor in the
fund.

The fund is not a part of the foray this time. “The fund has nothing to do
with our new hotel plans. We will do it separately,’’ Biyani says.

Besides hotels, Biyani has set his eyes firmly on education. Future Group,
which already has a venture called Future Learning & Development, now plans
to set up training schools.

The first will come up in Mumbai’s outskirts. “We feel there is a need for
real education — a new way of learning, something akin to what is propagated
in 3 Idiots. Somebody has to initiate such learning; we thought we will do it,’’
Biyani says. The group will start three or four training schools in the next
six to eight months.
This is not the first time Biyani has come up with a business model that
targets India’s large middle class.

Its hyper-store chain Big Bazaar, ethnic-wear chain Ethnicity, gold and
jewellery brand Navaras, and no-frills store chain KB’s FairPrice are all
targeted at the mid-income section of buyers. “Why should we blindly follow
western formats and concepts? We should find Indian solutions for our
consumers,’’ Biyani often says.

But Biyani, who says he has become a “realist” after the slowdown, is also
known for pulling out of ventures that do not work out.

He ended ventures with Italian brands Replay and Etam, and also pulled out
from the airport retail joint venture with the UK’s Alpha group. He also
scaled down expansion plans to save cash during the slowdown.

Industry analysts, however, point out that the hotel business bears little
similarity to the retail business.

Says a Delhi-based retail consultant who did not want to be quoted: “I am

not clear what learning Biyani will take from his existing ventures to the new
businesses because running a hotel is an entirely different ballgame. One has
to build completely new skill sets.

And it is a very strong employee-driven venture unlike retail where apart

from the store manager, the rest are not key employees.’’
Future Retail
Retail forms the core business activity at Future Group and most of its
businesses in the consumption space are built around retail. Future Group’s
retail network touches the lives of more than 200 million Indians in 73 cities
and 65 rural locations across the country.

The group currently operates around 1,000 stores spread over 16 million
square feet of retail space. Present in the value and lifestyle segments, the
group’s retail formats cater to almost the entire consumption expenditure of
a wide cross-section of Indian consumers.

Led by Pantaloon Retail, the group’s flagship company, the group manages
some of India’s most popular retail chains like Pantaloons - a chain of fashion
destinations, Big Bazaar - a uniquely Indian hypermarket chain, Food Bazaar
- a supermarket chain that blends the look, touch and feel of Indian bazaars
with aspects of modern retail like choice, convenience and quality and
Central - a chain of seamless destination malls.

Some of its other formats include Ethnicity - India's first concept store,
which recreates the experience of a traditional ethnic market in a modern
retail format, Brand Factory, Planet Sports, aLL, Top 10 and Star and Sitara.
The group also operates India’s most popular online shopping portal
www.futurebazaar.com.

Retailing of products and services related to home building and home

improvement is led through the group’s formats, Home Town, a large-format
home solutions store, along with specialized formats for home furniture and
home furnishing through, Collection i and Furniture Bazaar and consumer
electronics through eZone and Electronics Bazaar.

The group also operates India’s leading rural retailing chain, Aadhaar that is
present in over 65 locations in rural India. Aadhaar, an agri-service cum rural
retail initiative, provides a complete solution provider for the Indian farmer.
Pantaloon Retail (India) Limited
Pantaloon Retail (India) Limited, is a large Indian retailer, which is part of
the Future Group, and operates multiple retail formats in both the value and
lifestyle segment of the Indian consumer market. Headquartered in Mumbai,
the company has over 1,000 stores across 71 cities in India and employs over
30,000 people [1], and as of 2010, it was the country's largest listed retailer
by market capitalization and revenue [2].

With effect from 1 January 2010 the company separated its discount store
business, which includes the Big Bazaar hypermarket and the Food Bazaar
supermarket businesses, into Future Value Retail Ltd., its wholly-owned
subsidiary, so that the company may be listed independently [2][3].

The company’s brands include Pantaloons, a chain of fashion outlets, Big

Bazaar, a hypermarket chain and Food Bazaar, a supermarket chain. Some of
the company's other regional brands include, Depot, Shoe Factory, Brand
Factory, Blue Sky, aLL, Top 10 and Star and Sitara.

A subsidiary company, Home Solutions Retail (India) Limited, operates Home

Town, a large-format home solutions store, Collection i, selling home furniture products
and E-Zone focussed on catering to the consumer electronics segment.
Lines of Business

The company is present across several lines of business which have various
formats (stores) lywood, The Dollar Store (JV)

• Fashion - Pantaloons, Central, aLL, Brand Factory, Blue Sky, Top 10,
Fashion Station, Big Bazaar, Lee Cooper (JV)
• General Merchandise - Big Bazaar, Shoe Factory, Navras, Electronics
Bazaar, Furniture Bazaar, KB'S FAIR PRICE
• Electronics - eZone, Electronic Bazzaar, STAPLES (JV)
• Home Improvement - Home Town
• Furniture - Collection i, Furniture Bazaar, Home Bazaar
• E-tailing (Online Shopping) - www.futurebazaar.com
• Books & Music - Depot
• Leisure & Entertainment - Bowling Co., F123
• Wellness - Star & Sitara, Tulsi
• Telecom & IT - Gen M, M Bazaar, M-Port, ConvergeM, Future Axiom
• Consumer Durables - Koryo, Sensei, IPAQ
• Service - E Care, H Care , Design & Service
• Malls - Central (Bangalore, Hyderabad, Pune, Mumbai, Vadodara,
Gurgaon, Indore, Ahmedabad)
• Investment & Savings - Insurance: ULIP, Pension, Endowment etc.

Stock Information

• Listed on: Bombay Stock Exchange

• Stock Code: BOM:523574

Company Timeline

• 1987 Company incorporated as Manz Wear Private Limited. Launch of

Pantaloons trouser, India’s first formal trouser brand.
• 1992 Initial public offer (IPO) was made in the month of May.
• 1997 Pantaloons – India’s family store launched in Kolkata.
• 2001 Big Bazaar, ‘Is se sasta aur accha kahi nahin’ - India’s first
hypermarket chain launched.
• 2002 Food Bazaar, the supermarket chain is launched.
• 2007 Future Group crosses $1 billion turnover mark.
Big Bazaar

Big Bazaar, is the chain of retail stores of the big banner Pantaloon Retail
(India) Ltd., which in turn is a segment of Kishore Biyani, regulated Future
Group of Companies.

Moreover the customer friendly ambiance and the organized retailing of

products also makes Big Bazar one of the successful retail companies in
India. The chain was inspired by Saravana Stores, a hugely popular shop in
Chennai which made huge profits by selling everything under the sun at
prices much less than other shops.

Big Bazar Overview: Big Bazar, a part of the Pantaloon Group, is a

hypermarket offering a huge array of goods of good quality for all at
affordable prices. Big Bazar with over 50 outlets in different parts of India,
is present in both the metro cities as well as in the small towns.

Big Bazar has no doubt made a big name in the retail industry of india,
moreover shopping here is further made a memorable experience with the
varied rates of discounts on products as well as discount vouchers available
in a variety of amounts, like INR 2000, INR 3000, INR 4000, INR 5000 and
INR 10000 on all Big Bazar products and accessories.

The variety of product range in Big Bazar: This large format store comprise
of almost everything required by people from different income groups. It
varies from clothing and accessories for all genders like men, women and
children, playthings, stationary and toys, footwear, plastics, home utility
products,cosmetics, crockery,home textiles, luggage gift items, other
novelties, and also food products and grocery.

The added advantage for the customers shopping in Big Bazar is that there
are all time discounts and promotional offers going on in the Big Bazar on its
salable products.
The Big Bazaar market at Hiland Park, Kolkata.

The significant features of Big Bazar: Shopping in the Big Bazar is a great
experience as one can find almost everything under the same roof. It has
different features which caters all the needs of the shoppers.

The following are few of the sections at Big Bazar: 1. Books 2. Cameras 3.
Computers & Peripherals 4. Electronics 5. Gift Vouchers 6. Health and
Fitness 7. Home & Kitchen 8. Jewelery 9. Memory & Storage 10. Mobiles &
Phones 11. Movies & Videos 12. Watches 13. Women’s wear 14. Men’s wear 15.
Children’s wear 16. Others
Food Bazaar
Ab Ghar Chalaana Kitna Aasaan

Food Bazaar invites you for a shopping experience, unique by its ambience.
At Food Bazaar you will find a hitherto unseen blend of a typical Indian
Bazaar and International supermarket atmosphere.

Flagged off in April’02, Food Bazaar is a chain of large supermarkets with

a difference, where the best of Western and Indian values have been put
together to ensure your satisfaction and comfort while shopping.

The western values of convenience, cleanliness and hygiene are offered

through pre packed commodities and the Indian values of "See-Touch-
Feel" are offered through the “bazaar-like” atmosphere created by
displaying staples out in the open, all at very economical and affordable
prices without any compromise on quality.

The best of everything offered with a seal of freshness and purity will
definitely make your final buying decision a lot easier.
Pantaloons
Celebrate the Fresh Look, Fresh Feel & Fresh
Attitude at Pantaloons Fresh Fashion !

Fashion is all about the now. Why, then should

people not see a fresh look every time they walk
into a Pantaloons store? That is the thought
behind 'Fresh Fashion'.

An idea that has captured the imagination of young India. With a focus on
the youth of today, Pantaloons offers trendy and hip fashion that defines
the hopes and aspirations of this demography.

Pantaloons Fresh Fashion stands out as a fashion trendsetter, on the lines of

how fashion is followed internationally. The ‘look’ and ‘what’s in’ today for the
season is sacrosanct.

Pantaloons takes its promise of 'fresh fashion' very seriously making

available to its customers the latest in fashion every week!

All Pantaloons stores reflect the new ideology -- Fresh Feeling, Fresh
Attitude, Fresh Fashion. The stores offer fresh collections and are visually
stimulating thanks to appealing interiors and attractive product display!

The first Pantaloons was opened in Gariahat in 1997. Over the years, it has
undergone several transitions. When it was first launched, this store mostly
sold external brands.

Gradually, it started retailing a mix of external brands while at the same

time introduced its own private brands. Initially positioned as a family store,
it finally veered towards becoming a fashion store with an emphasis on
'youth' and clear focus on ‘fresh fashion’.

Today, the fashion store extends to almost all the major cities across the
country. Pantaloons has established its presence with stores not just in the
metros, but also in smaller towns.

Pantaloons stores have a wide variety of categories like casualwear,

ethnicwear, formalwear, partywear and sportswear for Men, Women and
Kids.

Pantaloons is among India's largest chains of fashion stores. Pantaloons

Fresh Fashion, with its focus on 'fresh look, feel and attitude' offers,
trendy and hip collections that are in sync with the hopes and aspirations of
discerning young and 'young-at-heart' consumers.

Pantaloons Fresh Fashion stands out as a fashion trendsetter, on the lines of

how fashion is followed internationally. This 'fresh fashion' destination
allows customers to shop for the latest in fashion apparel and accessories
throughout the year in an attractive and visually stimulating ambience.

Pantaloons Fresh Fashion stores have presence with stores not just in
Metros but also in smaller towns. All stores have a wide variety of
categories like casual wear, ethnic wear, formalwear, party wear and
sportswear for Men, Women and Kids.
 Celio

Founded in 1978, by Marc and Laurent Grossman, today Celio is a market leader in
men's ready to wear clothing in France. Its flag ship store, located in Paris’s Champs
Elysee, is spread over three levels.

In addition it also has a presence in Europe, Russia, UAE, Singapore and now in India
through a joint venture with the Future Group.

Brand Character Celio’s five brand pillars are:

Masculinity: .

Celio offers a space dedicated to men, with a Latin-inspired fashion that

is virile, relaxed and sensual.

Seduction:

The Celio style means quality, a variety of colours and cuts, sophistication
and discretion.

Openness:

A strong value that encompasses respect for others, well being, manners,
altruism, sharing and dialogue.

Generosity:

An accessible, affordable, borderless, urban, honest brand offering good

value for money.

Service:

Celio supports men, helps them to find direction and gives them the keys
to fashion.
Core Target Audience

Typically a 30 year old guy who works and lives in the city. He buys
clothes because he’s fashion-conscious, without being a slave to fashion.
He enjoys nice clothes because he likes to be comfortable and look
appealing.

Celio, as an international brand, has to adapt to this guy's specifics

(where he spends his money, whether he has a lot of money or a little,
whether he’s large or small, whether or not he likes to be given advice,
whether he likes such and such style, colour and whether he has a
preference for casual, sportswear or city wear).

Product

Specialists in men’s ready-to-wear, Celio offers its customers trousers,

shirts, sweaters, t-shirts, polo-shirts, suits, jackets, belts, ties and boxer
shorts.

A fashion collection, reinterpreted every season in order to remain the

most innovative, structured around our three categories - Sportswear,
Casual and Business.

The brand is retailed through exclusive brand outlets (EBOs) and select
stores of Pantaloons and Central.
Planet Sports
India's largest multi-brand sports and lifestyle speciality retail chain,
Planet Sports offers the largest collection of International sports and
lifestyle brands. Planet Sports stores have extensive offerings for
sportswear and equipment across all categories including running,
tennis, training, golf, fitness, basketball, motor sports as well as other
lifestyle products.

Also available at the Planet Sports stores are lifestyle products

across categories like footwear, apparel, accessories and sports
equipments.

Planet Sports prides itself for the sports expertise it has built over
time and also for having introduced renowned brands across sports
categories like swimming, tennis, squash, badminton, soccer, golf and
basketball. Its brand portfolio includes leading sports brands like
Converse, Speedo, Wilson, Prince, Callaway, Spalding, Airwalk, Adidas,
Puma, Nike and Reebok.

One of the most preferred destinations for sports lovers as well as

avid sports professionals, over time, Planet Sports has become an ideal
conduit for the latest in global trends in the sports and lifestyle
segment.

The aim of the company is to be the most admired sports player in a

multi-sports, multi-product format and to augment India’s sports
culture. Planet Sports strives to provide integrated, reliable and cost
efficient sports offerings to Indian consumers. At the core of Planet
Sports lies its consistent endeavour to innovate, ideate and the
essence is well reflected when they say “For the Sports called Life.”
Brand Factory
Brand Factory brings to the Indian consumers the promise of
revolutionizing value shopping by offering the best Indian and
International brandsat Smart Prices

Brand Factory promises its customers that value shopping is not about
seconds’ experience, it’s not about a garage sale environment and it’s not
about buying cheap. Instead, it’s all about an amazing experience of‘Buying
Smart’.

The thought behind Brand Factory is to raise the bar of expectation and
experience when it comes to ‘Brand + Bargain Shopping’. Over the years
Factory Outlets have become distinct shopping destinations with distinct
audiences. With fashion cycles reducing, larger quantities of stocks are
reaching factory outlets. But then what gets compromised in the process
is the brand and its image.

The emphasis at Brand Factory is to offer the customer the widest

range of brands and categories possible at absolutely great prices, in an
ambience that befits the brand. Brand Factory presents the brands in a
fully air-conditioned, slick environment varying between 70,000 to
1,50,000 square feet.

The stores offers a wide range of products including apparels for men
and women; infant wear; accessories; cosmetics; footwear; sportswear,
luggage; home linen and much more.

Brand Factory hosts several Indian and International fashion brands

including Levis, Pepe Jeans, Dockers, Wrangler, ProVogue, Arrow, Nike,
Adidas, Reebok, Louis Phillip, Allen Solly, Reid and Taylor, Gini and Jony
amongst others.
Lee Cooper
legacy of 100 years combined with best fabrics, coolest fits, most amazing
washes and the finest quality denims, that’s what Lee Cooper is all about.

Founded in 1908 by Morris Cooper, Lee Cooper is one of the original denim
brands in the world today. Since inception, Lee Cooper has been at the
forefront of British and European fashion for decades leading trends,
developing innovations and driving youth culture. Already distinguished
from its American counterparts as ‘the Great British and Original
European Jeans’ brand, Lee Cooper is now in India, as Lee Cooper India
Ltd.

In India, the brand maintains its global promises of offering exceptional

young products supported by a communication message that mixes
fashion, sport and entertainment, enhanced by fantastic product images.
Regarded as a brand that is fun to wear and be associated with, Lee
Cooper offers the entire range of lifestyle products in the fashion
category for young men and ladies.

The brand is distributed through exclusive brand stores and large

format stores such as Central, Pantaloons etc. The casual wear range
includes jeans, shirts, T-shirts, shorts, non-denim trousers, sweaters,
sweatshirts, capris etc. The lifestyle brands from Lee Cooper include:

• Lee Cooper: Men and women.

• Blue Diamond: An exclusive casual line for men and women for the
Indian market.

• Lee Coopers Juniors: For boys and girls between 4-14 years.

Lee Cooper through Famous Basics offers a great range at affordable

prices without compromising on the quality. You can find a range of Men’s
shirts, knits and denims, as well as women’s range of shirts, knits and
denims. These are available at all Big Bazaar andFashion@Big
Bazaar stores.

In India, the company also markets Lee Cooper sunglasses and eyewear.

Over a period of 100 years, Lee Cooper has established a cult following
amongst people from all spheres of life. Shoppers can get a glimpse of
Lee Cooper’s much revered past at their exclusive stores, which showcase
the magical and nostalgic moments of the journey of the brand, right
from its inception till date.
Home Town

A home is a space away from the world, a comfort zone.

Therefore, the process of setting it up should be equally
comfortable convenient.

HomeTown, a unique, first of its kind home improvement retail

format in India, is a one-stop destination for complete home-
making solutions. It provides consumers, all that goes into
building a house and everything to make it a ‘Home’, all under one
roof.

It offers a home making experience that is democratic, hassle free

and convenient, with an array of home products and services of
skilled technicians. All of this comes with service and product
warranties and great affordable prices.

HomeTown’s range of products include:

• Furniture
• Bath and Sanitary Ware
• Modular Kitchens
• Paints and Wallpaper
• Tiles and Wooden Flooring
• Carpentry and Hardware
• Electricals and Decor Lighting
• Electronics
• Furnishings and Accessories

The format also offers a one of its kind Design and Build service,
which encompasses experienced designers who help design the home,
and a team of skilled technicians for services like carpentry, flooring
and tile installation, plumbing, sanitary ware installation, painting and
wall paper, electrical fittings and much more. Design and Build is
flexible, transparent and easy on the pocket.
ezone
EXPERIENCE ELECTRONICS

Sight, Sound, Smell, Taste and Touch.

Bring all your senses alive for a “never before” shopping experience
at eZone, the electronics specialty store that offers a wide range of leading
consumer durables & electronics brands, to meet the electronics needs of
the entire family.

eZone, with the catch phrase ‘experience electronics’ is an experience led

lifestyle format that brings together the best in national and international
consumer electronic and durables brands in a family-centric environment.
Typically in excess of 12,000 square feet in size, an eZone store truly
enables you to experience electronics, through three dedicated zones
-Liberation Zone, Experience Zone and Home Zone.

The Liberation Zone offers personal products like computers, laptops, handy
cams, MP 3 players and mobile phones. While entertainment products such as
Plasma / LCD, Flat TV’s, Home Theatre systems, DVD players, and Stereo
systems are displayed in the Experience Zone. And in the Home
Zonesegment, one gets to pick electronic goods of his or her choice including
Refrigerators, Air Conditioners, washing machines and Microwave ovens
among other kitchen related appliances.

eZone is not only about showcasing electronics products and gadgets, but
providing you with a complete shopping experience through touch & feel,
allowing you to pick and choose from an array of best of brands under one
roof. eZones are primarily stand alone concepts, but are also present within
the Central malls.

E-Care - the special post-purchase customer

service support
eZone also offers an unparalleled service and support through the special ‘E-
Care’ customer support centre. E-Care is a special, dedicated support system
designed to offer the best customer service after purchase of any product
at EZone.
Futurebazaar.com
Futurebazaar.com offers the widest range of products at ‘lowest prices –
everyday!’

Having pioneered the retailing business in India, PRIL has now decided to
revolutionize the consumer e-commerce business in India. It intends to
provide customers with a streamlined, efficient and world class
personalized shopping experience, which will be supported with the best
technology platform.

Buying products is a 3 step simple process. All one has to do is Search,

Register and Buy. Here you can expect a shopping experience akin to
shopping at an actual bazaar but with added simplicity & everyday low
prices and an assurance of 'your product' will be delivered within 7 days
of purchase.

We are proud to inform you that Future Bazaar has been named as
the Best Indian Website 2007 in theShopping category by PC World.

Future Bazaar won the top spot after beating other established players
like Rediff, Indiatimes, Sify, ebay, Indiaplaza, Chennai Bazaar and India
Mall. The award was presented to Future Bazaar for its "decent, no-
nonsense approach, while providing a good shopping experience".
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