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QUALIFICATIONS :: Expertise in SAS, SQL, Database/Reporting Systems, Solutions Design, and Training
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Guru: Base SAS® Software: Data Step Language; Macro Language
Expert: SAS procedures for data analysis and reporting
SAS PROC SQL incl pass-through SQL to Oracle and to Z/os(MVS) DB2 via SAS/Connect
Oracle SQL and PL/SQL
Management Information database design, ETL development, enduser reporting systems
Experienced: Java w/JDBC, JSP; Web reporting; EMR/EHR, EDI
MS Excel, Access, Powerpoint, Word
Author of textbook Mastering the SAS System (1st & 2nd eds. Van Nostrand Reinhold; 3rd ed in prep.)
Excellent written and oral communicator, team developer
Excellent technical and user system/software documentation and training
HISTORY
1993 – 2009 (retired) : Senior Systems Consultant, Kaiser Permanente, California Division
Principal Activities
Designed/developed user-powered reporting system for prescription drug utilization and cost reporting
on Z/os (MVS; ISPF/CLIST/SAS), redeveloped for intranet (Oracle/SQL back, Java/JSP/JDBC front)
Managed and conducted data reporting on diverse projects such as accessibility, utilization, and outcomes research
Constructed analytic datasets and management reports from KP HealthConnect (EMR/EHR) datasources
Built Windows-hosted SAS macro system to extract and analyze Oracle and DB2 data output to multisheet Excel workbooks
Presented and explained data-driven analyses and recommendations to mid/senior management
Produced thorough technical documentation for SAS- and Oracle/SQL-based systems
Mentored and directed junior programmers and programmer teams
Provided in-house instruction in decision support, advanced SAS, SQL, and data warehousing concepts
Business Contexts
2000-2009 at Kaiser Foundation Health Plan, California Division Pharmacy, Analytical Research:
The California Division operates scores of outpatient pharmacies, filling over 20M prescriptions annually. Pharmacy Analytical
Research is concerned with cost-containment as well as efficacy studies. I was involved in analyses of drug costs and utilization, with data
originating in Kaiser’s EMR/EHR among other sources. Both directly and via enduser reporting systems, I provided management information
at all levels, as well as actionable detail for drug education pharmacists’ use when consulting providers about best prescribing practices for
cost-of-goods containment (for example, generics vs brand when outcomes are equivalent, order of medication trial least to most costly, etc.).
1998-2000 at Kaiser Foundation Hospitals, Diablo Region, Business Strategy and Finance:
Business Strategy and Finance (BS&F) provides information to senior management to help run a cost-effective hospitals business.
Working closely with a clinical operations managing pharmacist, I built a system to analyze prescription drug utilization and cost reporting for
the Region [this led to my transfer to my next company position, described above]
1993-1998 at The Permanente Medical Group, Northern California, Operations Support Services
The Permanente Medical Group (TPMG) of Northern California is the physician-managed arm of the Kaiser Permanente Medical
Care Program’s integrated care delivery model. Operations Support Services provides diverse quantitative analyses for use by physician-
managers at all levels to understand, forecast, and plan for best care delivery to Kaiser member-patients. I was involved in building reporting
systems and otherwise providing data concerning access to care (eg minimization of time to get appointments, etc.), patient satisfaction,
forecasting, and other assignments.
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Jay Allan Jaffe, PhD (continued)
1991 – 1993: Senior Programmer-Analyst, Wells Fargo Bank, Information Support Dept.
Principal Activities
Completely overhauled homegrown mainframe financial chargeback system (which had almost no technical
documentation), brought it in line with the Legent’s SAS-based MICS software, and fully redesigned its many reports.
1988 – 1991: Contractor, assignments in healthcare billing systems, human resources, market research
Clients included: Pacific Bell, Pacific Gas and Electric (PG&E), Kaiser Permanente Outside Medical Services
1984 – 1988: Senior Systems Programmer, The Permanente Medical Group, Division of Research
Developed automated market survey system (SAS/SAS-FSP) incl audit trails and mailing facility
Analytical reports for various epidemiology and clinical outcomes research projects
Led data analysis for many nationwide surveys and evaluations at the Center for Education Research and Evaluation
EDUCATION
1973: BA cum laude, psychology, Brooklyn College of the City University of New York
My graduate education gave me a firm foundation not only in psychology theory and practice, but in analytical
methods including experimental design and survey research, and the statistical analysis of research results.
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