School Man

NetOp School
Version 2.5
User’s Manual
Moving expertise - not people
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Copyright© 2001 Danware Data A/S. All rights reserved
Document revision: 2002038
Please send comments to:
Danware Data A/S
Bregnerodvej 127
DK-3460 Birkerod
Denmark
Fax: Int +45 45 90 25 26
E-mail: support@netop.com
Internet: http://www.netop.com
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Warranty
Danware Data A/S guarantees the quality of the physical material of the user package, that
is manual and CD-ROM. If these items are defective, we will exchange them at no cost
within 60 days of purchase from Danware Data A/S.
Disclaimer
Danware Data A/S denies any and all responsibility for damages caused directly or indi-
rectly as a result of any faults with the enclosed programs and/or documentation.
License
Danware Data A/S retains the copyright to the user manual. All patent, copyright and other
proprietary rights in and to the programs will remain with Danware Data A/S or its licens-
ers.
Your purchase gives you the right to copy and use the programs as described on your Dan-
ware License Certificate included in your package.
Please save your Danware License Certificate and your original CD-ROM. They serve as
your legal right to use the software. You may also need them in order to receive future
updates to the product.
Your package contains a CD-ROM. You have the right to install (copy) the contents to one
or more physical PCs, as your Danware License Certificate permits. You have the right to
load the software contained on the CD-ROM on one or more PCs, as your Danware
License Certificate permits.
Please be careful not to install or run the software on more PCs than you have acquired
license for.
The programs may be copied for backup purposes only, and only as long as the above
mentioned rules are adhered to.
Trademarks
NetOp and the red kite are registered trademarks of Danware Data A/S. All other products
mentioned in this manual are trademarks of their respective manufacturers.
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Contents
Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 1 – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Welcome to NetOp School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.1 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2.2 How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2.3 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2.4 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3 NetOp School Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.1 Class Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.2 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.3 Session Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.3.1 Teacher User Session Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.3.2 Student User Session Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.3.4 Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3.5 Communication Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4 New With NetOp School version 2.5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 2 - Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2 Prerequisite Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.1 Checking Your Computer Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.2 Checking the Product Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3 Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.3.1 Installing from the NetOp School CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.3.2 What Happens During Installation? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.3.3 Installing Alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.3.4 Uninstalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4 Deploying NetOp Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4.1 License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.4.2 General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.4.3 Class Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.4.4 Student Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.4.5 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.4.6 Maintenance Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.4.7 Deploy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.4.8 Editing the SETUP.ISS File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.4.8.1 [INSTALL] section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.4.8.2 [STUDENT] Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
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2.4.8.3 [COPY FILES] Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2.4.9 Local Installation Using the SETUP.ISS File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3 - Quick Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3.1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.2 Starting the Teacher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.3 Starting the Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.4. Running a Test Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 4 - NetOp Teacher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4.1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.2 Starting NetOp Teacher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.2.1 Starting the Teacher from a Program Folder or Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.2.2 Starting the Teacher from a Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.2.3 Teacher Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.3 Teacher Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.4 Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4.1 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4.2 Commands Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4.3 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4.4 Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5 Tool Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.5.1 Give Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.5.1.1 Demo Control Toolbox and Student Demo Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.5.1.2 NetOp Marker Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4.5.1.3 Pass the Chalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.5.2 Monitor Students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.5.3 Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.5.4 Audio Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.5.5 Attention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.5.6 Breakout Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.5.7 Run Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
4.5.7.1 Run Program Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.5.7.2 Run Specified Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4.5.8 Execute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4.5.9 Distribute Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4.5.9.1 Distribute Files Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
4.5.9.2 Distribute Files Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4.5.9.2.1 Student File Location List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4.5.9.3 File Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
4.5.9.4 Quick File Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4.5.10 Collect Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
4.5.10.1 Collect Files Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
4.5.10.1.1 Collect File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
4.5.10.2 Collect Files Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
4.5.10.2.1 Teacher File Location List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
4.5.10.3 File Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
4.5.11 Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
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Contents
4.5.11.1 Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

4.5.11.2 Student Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
4.5.11.2.1 Display Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
4.5.11.2.2 Keyboard/Mouse Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.5.11.2.3 Compression Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
4.5.11.2.4 Desktop Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.5.11.3 Tool Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4.5.11.4 Display Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
4.5.11.5 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
4.5.11.6 Working in the Remote Control Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
4.5.12 File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
4.5.12.1 Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
4.5.12.2 Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
4.5.12.2.1 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
4.5.12.2.2 Copy/Move/Synchronize/Clone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4.5.12.2.3 Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4.5.12.2.4 Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
4.5.12.2.5 View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
4.5.12.2.6 Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
4.5.12.2.7 Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
4.5.12.3 Tool Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
4.5.12.4 Work Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
4.6 Class Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
4.6.1 Student Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
4.6.1.1 Available Students Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
4.6.1.2 Student Group View Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
4.6.1.3 Creating and Organizing Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
4.6.2 Detail View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
4.6.2.1 Detail View Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
4.6.2.2 Groups Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
4.6.2.4 Student Shortcut Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
4.6.2.5 Student Group Shortcut Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
4.6.3 Classroom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
4.6.3.1 Classroom View Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
4.6.3.2 Groups Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
4.6.4 Mosaic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
4.6.4.1 Mosaic View Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
4.6.4.2 Groups Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
4.7 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
4.7.1 Program Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
4.7.1.1 General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
4.7.1.2 Class Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
4.7.1.3 Teachers Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
4.7.1.3.1 NetOp Teacher User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
4.7.1.3.2 Windows Teacher User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
4.7.1.4 Give Demo Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
4.7.1.5 Monitor Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
4.7.1.6 Audio Chat Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
7
4.7.1.7 Attention Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4.7.1.7.1 Attention Bitmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
4.7.1.7.2 Attention Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
4.7.1.7.3 Attention Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
4.7.1.8 Run Program Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
4.7.1.9 Remote Control Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
4.7.1.10 Communication Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
4.7.1.11 Menu/Toolbar Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
4.7.2 Maintenance Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Chapter 5 - NetOp Student. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

5.1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2 Starting NetOp Student. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2.1 Starting the Student from a Program Folder or Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2.2 Starting the Student from a Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2.3 Student Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
5.3 Student Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
5.3.1 Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
5.3.2 Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
5.3.2.1 File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
5.3.2.2 Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
5.3.2.3 Utilities Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
5.3.2.4 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
5.3.2.5 Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
5.3.3 Tool Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
5.3.4 Computer Name Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
5.3.5 Help Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
5.3.6 Communication Profile Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
5.3.7 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
5.4 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
5.4.1 Program Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
5.4.1.1 General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
5.4.1.2 Class Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
5.4.1.3 Student Login Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
5.4.1.4 Access Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
5.4.1.5 Audio Chat Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
5.4.1.6 Help Request Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
5.4.1.7 Communication Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
5.4.2 Maintenance Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
5.4.3 Communication Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
5.5 Student Session Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
5.5.1 Request Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
5.5.2 Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
5.5.3 Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
5.5.4 Audio Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
5.5.5 Breakout Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
5.5.6 Join Class/Leave Class/Hangup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
5.5.7 Load/Unload Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
8
Contents
5.5.8 Change Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

5.5.9 Limit Teacher Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
5.5.10 Class Invitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 6 - Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

6.1 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
6.2 Communication Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
6.2.1 NetBIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
6.2.1.1 NetBIOS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
6.2.1.2 NetBIOS Communication Profile Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
6.2.2 IPX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
6.2.2.1 IPX Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
6.2.2.2 IPX Communication Profile Edit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
6.2.3 TCP/IP (UDP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
6.2.3.1 TCP/IP (UDP) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
6.2.3.2 TCP/IP (UDP) Communication Profile Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
6.2.3.2.1 Advanced TCP/IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
6.2.3.2.2 IP Broadcast List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
6.2.4 Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
6.2.4.1 Terminal Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
6.2.4.2 Terminal Server Communication Profile Edit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
6.3 Help About System Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Chapter 7 – Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

7.1 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
7.2 NETOP.INI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
7.2.1 File Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
7.2.2 [INSTALL] Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
7.2.3 [COEXISTENCE] section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
7.2.4 [TEACHER] and [STUDENT] Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
7.2.5 [IPX] Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
7.2.6 [NetBIOS] section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
7.2.7 [DTL] section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
7.2.8 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
7.3 NetOp School Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
7.3.1 Default Location of NetOp Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
7.3.2 Other Locations of NetOp Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
7.4 NetOp School Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
7.4.1 Broadcast Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
7.4.2 Individual Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
7.5 NetOp School in Terminal Server Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
7.5.1 Installing NetOp School on a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
7.5.2 Running NetOp School in a TSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
7.5.2.1 NetOp School TSE Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
7.5.2.1.1 Teacher on a Network Computer and Students on Terminal Servers . . . . . . . . . 258
7.5.2.1.2 Teacher and Students on Terminal Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
7.5.2.1.3 NetOp Gateway Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
7.5.2.2 NetOp School TSE Limitation and Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
9
10
7.6 NetOp Name Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
10
Chapter 1 – Introduction
11
1.1 Welcome to NetOp School
1.1 Welcome to NetOp School

Welcome to NetOp School, the Danware Data software for computer-based education.
We hope that this product will meet your requirements and fulfill your expectations.
If you encounter difficulties using this product, first consult with this manual and the on-
line Help system that comes with the product.
Additional troubleshooting guidance is available from the website www.netop.com that in
its Support section provides a KnowledgeBase that can be searched for detailed technical
information.
The local supplier of your NetOp product is available for advising you on how to obtain
maximum benefit from your NetOp product.
As a last resort, you are invited to submit a support request directly to The NetOp Support
Team by using the Contact Technical Support form that is available in the Support section
of the website www.netop.com. We will endeavor to get back to you as soon as possible
with a solution to your problem.
The NetOp Support Team
1.2 About This Manual

The NetOp manufacturer Danware prints manuals only in English. Manuals in most of the
languages in which NetOp School is available are included on the NetOp School CD as
files in Portable Document Format (PDF). PDF files can be displayed on the computer
screen and printed, when Adobe Acrobat Reader that is included on the NetOp School CD
is installed on the computer.
1.2.1 Contents
This manual contains documentation on the NetOp School version 2.5 modules NetOp
Teacher and NetOp Student.
This introductory chapter provides an overview of NetOp School features and the
compatibility of this product with other NetOp School products. Chapter 2 explains
installation and chapter 3 provides a quick start guide. The next chapters contain detailed
documentation on the individual NetOp School modules. Chapter 7 (Appendix) contains
documentation for specialist users.
Help systems that are integrated into the NetOp modules contain the same information as
the manual. Help systems are accessed through Help menus and buttons in the NetOp
School windows.
12
1.2.2 How to Use This Manual

First-time NetOp School users are advised to read chapter 1, “Introduction”, chapter 2,
“Installation”, and chapter 3, “Quick Start”, and then make a test installation and try it out
to get familiar with NetOp School.
Experienced NetOp School users are advised to read section 1.4, “New with NetOp School
version 2.5”, to get up to date with the new features of this version of NetOp School.
Chapters 4, “NetOp Teacher”, to 7, “Appendix”, should be used as reference information
to assist the user in understanding the functionality of NetOp School.
1.2.3 Updates
The printed manual contains information that was current only at the time it went to print
shortly before the product was released for sale. Please be aware that the product may have
been updated since the manual was printed.
NetOp products are improved from time to time through the release of updated builds
designated by a build number in the format YYYYDDD. Free download of updated builds
is available from the website www.netop.com Support section, select Download Build. A
valid license number for the installed version of the product is required for installing an
updated build. The README.TXT file accompanying updated builds contains update
information.
Manuals in Portable Document Format (PDF) that are available with updated builds, as
well as Help systems that are integrated into updated builds, are also updated from time to
time to match the current standard of the product.
1.2.4 Typographical Conventions
Note: Throughout this manual, Teacher with a capital T always refers to the NetOp
Teacher module. For clarity, the teacher person is referred to as Teacher user. Likewise,
Student with a capital S always refers to the NetOp Student module. The student person
is referred to as Student user.
The following typographical conventions are used in this manual:
Italics text represents screen text.
SMALL CAPS text represents keyboard keys (a ‘+’ between indicates that keys must be
pressed at the same time).
Bold text represents keyboard entries.
[Square brackets] are used around optional entries.
<Angle brackets> are used around descriptions of a varying content.
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1.3 NetOp School Features

1.3.1 Class Setup
Several Teachers can run each their class on a computer network, see section 4.7.1.2,
“Class Tab”.
Students connect to a running class across the network to create a class environment. A
Student can connect to a class in different ways, see section 5.4.1.2, “Class Tab”:
1. By specifying the name of a class that it will automatically connect to if found.
2. By browsing for running classes and selecting one from a browse list to connect to it.
3. By announcing itself available for any class. Teacher users can specify Students as
members of a class, see section 4.6.1.2, “Student Group View Work Area”. If a Student
that announces itself available for any class is specified on a Teacher as member of its
running class, it will automatically connect to that class. A Teacher running a class can
display what Students are available for any class on the network, see section 4.6.1.1,
“Available Students Work Area”. The Teacher user can make an available Student member
of its running class to make the available Student connect automatically to the class.
These Student class connect options provide different opportunities for setting up classes.
1.3.2 Communication
A class can run across any network supporting one of the networking communication
devices (protocols) NetBIOS, IPX or TCP/IP (UDP), see section 6.2, “Communication
Devices”, and with NetOp School modules running in Windows terminal server sessions,
see section 7.5, “NetOp School in Terminal Server Environments”.
In addition to the typical local network segment physical classroom setup, a class can run
with the Teacher and Students communicating across a local area network (LAN), a wide
area network (WAN) and even the Internet. Certain conditions must be fulfilled for
communication to succeed.
1.3.3 Session Options
The following session options are available to Teacher and Student users:
1.3.3.1 Teacher User Session Options
Students in a class can be displayed on the Teacher computer screen in one of the
following views:
Student Group View
Students are displayed as icons in a group directory structure, see section 4.6.1, “Student
Group View”. This view is used for setting up the class.
14
Detail View
Students are displayed as detailed records, see section 4.6.2, “Detail View”.
Classroom View
Students are displayed as icons in a graphical representation of the classroom, see section
4.6.3, “Classroom View”.
Mosaic View
A mosaic of miniature Student screen images is displayed, see section 4.6.4, “Mosaic
View”.
In the last three views, Students can be selected for the following session options:
Give Demo
The Teacher user can display the screen image of the Teacher computer or a Student
computer (being remote controlled) on the screen of selected Student computers while
working on the computer. Simple shapes can be drawn on the demonstrated or remote
controlled computer screen, and control of the demonstrated screen can be temporarily
assigned to a Student. See section 4.5.1, “Give Demo”.
Monitor Students
The Teacher user can sequentially display and remote control the full-size screen image of
selected Student computers on the Teacher computer screen, see section 4.5.2, “Monitor
Students”.
Chat
The Teacher user can start, stop and save a chat forum session with selected Students, see
section 4.5.3, “Chat”.
Audio Chat
The Teacher user can start, control and stop an audio chat session with selected Students,
see section 4.5.4, “Audio Chat”.
Attention
The Teacher user can cover selected Student computer screens with an Attention image in
order to attract the attention of Student users to a spoken or written message and prevent
Student users from working on their computers while the Attention image is on, see section
4.5.5, “Attention”.
Note: Newly connected Students can be made automatically join ongoing demo, moni-
tor, chat and attention sessions, see section 4.7.1.2, “Class Tab”.
15
Breakout Session
The Teacher user can start and stop one or more breakout sessions with selected Students.
Each breakout session is controlled by an assistant Teacher appointed among the selected
Students. See section 4.5.6, “Breakout Session”.
Run Program
The Teacher user can run selected programs on selected Student computers, see section
4.5.7, “Run Program”.
Execute Command
The Teacher user can execute a selected command (Log Off, Restart, Shut Down or Rejoin)
on selected Student computers, see section 4.5.8, “Execute Command”.
Distribute Files
The Teacher user can distribute selected files from the Teacher computer to selected
Student computers, see section 4.5.9, “Distribute Files”.
Collect Files
The Teacher user can collect selected files from selected Student computers to the Teacher
computer, see section 4.5.10, “Collect Files”.
Remote Control
The Teacher user can run a remote control session with a selected Student computer, see
section 4.5.11, “Remote Control”.
File Manager
The Teacher user can run a file transfer session with a selected Student computer, see
section 4.5.12, “File Manager”.
1.3.3.2 Student User Session Options
Help Request
A Student user can request help from the Teacher, see section 5.5.1, “Request Help”.
Demo
A Teacher can display a toolbox on the screen of Students receiving a demonstration,
enabling Student users to request the microphone of a running audio chat session, request
help and request control of the demonstrated screen, see section 5.5.2, “Demo”.
Chat
A Student user can participate in a chat session controlled by the Teacher user and save the
chat dialog, see section 5.5.3, “Chat”.
16
Audio Chat
A Student user can participate in an audio chat session controlled by the Teacher user and
request the microphone, see section 5.5.4, “Audio Chat”.
Breakout Session
A Student can be appointed assistant Teacher in a breakout session and acquire Teacher
control of the breakout session, see section 5.5.5, “Breakout Session”.
Join Class/Leave Class/Hangup
A Student user can join and leave class and hang up an ongoing remote control or file
transfer session, see section 5.5.6, “Join Class/Leave Class/Hangup”. The Student user can
be prevented from exercising these options.
Load/Unload Student
A Student user can load and unload the Student module, see section 5.5.7, “Load/Unload
Student”. The Student user can be prevented from exercising these options.
Change Configuration
A Student user can change Student configuration, see section 5.5.8, “Change
Configuration”. The Student user can be prevented from exercising this option.
Limit Teacher Access
A Student user has options for limiting Teacher user access to and interference in the
Student working environment, see section 5.5.9, “Limit Teacher Access”. The Student user
can be prevented from exercising these options.
Class Invitation
A Teacher can send an invitation to selected available Students to connect to its class. The
Student user has the option to accept or decline, see section 5.5.10, “Class Invitation”.
1.3.4 Operating Systems
NetOp School version 2.0 and higher modules can run on computers using the operating
systems Microsoft Windows 95, 98, Me, NT, NT Terminal Server, 2000, 2000 Terminal
Services and XP, and can interact almost flawlessly, see section 1.5, “Compatibility”.
Note: Version 2.0 can be updated for free to version 2.01 that supports Windows XP.
NetOp School version 1.5 and lower modules can run on computers using the operating
systems Microsoft Windows 3.1x, 95, 98, NT and NT Terminal Server (version 1.5 only),
and can interact flawlessly. However, they cannot interact with NetOp School version 2.0
and higher modules.
17
1.4 New With NetOp School version 2.5
1.3.5 Communication Devices

NetOp School products rely upon sending data packets between computers in a network
for interaction. The following communication devices (protocols) are supported:
NetBIOS, see section 6.2.1, “NetBIOS”.
IPX, see section 6.2.2, “IPX”.
TCP/IP (UDP), see section 6.2.3, “TCP/IP (UDP)”.
Terminal Server, see section 6.2.4, “Terminal Server”.
1.4 New With NetOp School version 2.5

The following features are new with NetOp School version 2.5:
Windows XP Support
NetOp School version 2.5 operates on computers using the operating system Windows XP
in addition to the operating systems Windows NT, 2000, 95, 98 and Me that are supported
by NetOp School version 2.0.
Note: Version 2.0 can be updated for free to version 2.01 that supports Windows XP.
Windows Installer Installation
NetOp School installation by default runs with traditional Install Shield with Windows
Installer as an alternative option, see section 2.3.1, “Installing from the NetOp School
CD”.
Give Demo: Pass the Chalk, Student Demo Toolbox, Demo Full Screen DOS on
Teacher
While conducting a demo session, the Teacher user can “pass the chalk” to a Student,
assigning temporary control of the demonstrated screen to the Student user, see section
4.5.1.3, “Pass the Chalk”.
The Teacher user can make a Demo toolbox appear on the screen of Students receiving a
demonstration, see section 4.5.1.1, “Demo Control Toolbox and Student Demo Toolbox”.
The Demo toolbox enables Students to request the microphone during an ongoing audio
chat session, request help and request the chalk.
The limitation that DOS programs running in full screen mode on the Teacher could not be
demonstrated is eliminated.
Attention Web Page
A web page can be selected for the Attention screen, see section 4.5.5, “Attention”.
18
Breakout Session
Breakout sessions controlled by an assistant Teacher can be organized among connected
Students, see section 4.5.6, “Breakout Session”.
Remote Control: Keyboard Translation, Mouse Control Hotkey, Student re-
initialization
An option is included for applying the Teacher keyboard layout to Teacher keystrokes sent
to the Student, see section 4.5.11.2.2, “Keyboard/Mouse Tab”.
The transfer of Student mouse movements to the Teacher remote control window can be
suppressed by holding down the CTRL key, see section 4.5.11.5, “Working in the Remote
Control Window”.
Student communication can be re-initialized by selecting the Student Connection menu
Re-initialize Student item, see section 5.3.2.2, “Connection Menu”. This is useful for
implementing Student configuration changes that require re-initialization. The remote
control session is lost, but it can be restored immediately without Student user
intervention.
Student Group View Invite Students
A Teacher can send an invitation to selected available Students to connect to its running
class, see section 4.6.1.1, “Available Students Work Area”.
Classroom View Class Individual Background Bitmaps
Classroom View background bitmaps can be saved individually for each class, see section
4.6.3.1, “Classroom View Work Area”.
Mosaic View Thumbnail Sorting
Mosaic View thumbnails (screen image miniatures) can be sorted, see section 4.6.4.1,
“Mosaic View Work Area”.
Teacher Configuration: Select Class at Startup, Auto Join, Customized Tool Bar,
Maintenance Password
An option is available for always selecting a class at Teacher startup. Also, options are
available for making newly connected Students join ongoing demo, monitor, chat and
attention sessions always, never or only after Teacher confirmation, see section 4.7.1.2,
“Class Tab”.
The Teacher Commands menu and tool bar can be customized, displaying only selected
items, see section 4.7.11, “Menu/Toolbar Tab”.
Teacher configuration can be protected with a maintenance password, see section 4.7.2,
“Maintenance Password”.
19
1.5 Compatibility
Student Configuration: Limit Teacher Access

Student program options for limiting Teacher access to the Student working environment
are included, see section 5.4.1.4, “Access Tab”.
Communication Devices: Dial-Up Networking
Setting up of TCP/IP dial-up networking is available, see section 6.2.3.2, “TCP/IP (UDP)
Communication Profile Edit”.
NETOP.INI: Coexistence
Coexistence options are extended into running a NetOp Host while running a NetOp
Student on a computer, see section 7.2.3, “[COEXISTENCE] Section”.
Configuration Files: Personalized Configuration
If user profiles are implemented (standard with Windows NT, 2000 and XP, optional with
Windows 95, 98 and Me), by default the configuration of NetOp School is personal to the
user logged on to Windows, see section 7.3, “NetOp School Configuration Files”.
Terminal Server: Demo with Windows 2000 terminal services
The demonstration of a NetOp School module running in a Windows 2000 terminal
services session is possible, limitation removed in section 7.5.2.2, “NetOp School TSE
Limitations and Modifications”.
1.5 Compatibility
The following table gives an overview of other current NetOp School products and their
compatibility with NetOp School version 2.5.
Product Version Language Latest build NS v. 2.5 compatibility
NetOp School 2.0 Danish 2001341 Full except Breakout Session
English and Auto Join
French
German
Italian
Japanese
Spanish
1.5 English 2000250 No
French
German
Japanese
Spanish
20
Chapter 2 - Installation
21
2.1 Summary
2.1 Summary
This chapter explains how to install NetOp School.
This chapter includes: Prerequisite Tasks, Installing and Deploying NetOp Student.
2.2 Prerequisite Tasks

2.2.1 Checking Your Computer Systems
Initially, you should check that NetOp School can run on your computer systems.
The table below lists the system requirements:
Computer IBM PS/PC with an Intel 80386 processor or higher, or 100% compatible.
Memory Additional 12 MB for the Teacher module and 10 MB for the Student
module.
Video Any 100% VGA compatible graphics adapter supported by Windows.
Disk space Each module requires less than 10 MB.
Platform Windows XP.
Windows 2000 Terminal Services.
Windows 2000.
Windows NT 4.0 Terminal Server (SP4).
Windows NT 4.0, 3.51.
Windows Me.
Windows 98, 95.
Communications TCP/IP: Winsock 1.1 or compatible.
IPX: Microsoft NWLink or Novell IPX.
NetBIOS: IBM, Microsoft, Novell or compatible NetBIOS.
2.2.2 Checking the Product Package

The product package should contain a NetOp School CD, a manual, a license certificate
and a registration card.
The NetOp manufacturer Danware prints manuals only in English. Manuals in most of the
languages in which NetOp School is available are included on the NetOp School CD as
files in Portable Document Format (PDF). PDF files can be displayed on the computer
screen and printed, when Adobe Acrobat Reader that is included on the NetOp School CD
is installed on the computer.
The license certificate specifies what modules are licensed and what license numbers must
be entered when installing the software. The license certificate should be kept in a safe
place as proof of license. License numbers are unique to the licensed product and are
checked by NetOp when using the product in order to verify that license conditions are
met.
22
Registering your NetOp software using the registration card or registering online via the
website www.netop.com will register your title to the software with the NetOp
manufacturer Danware, which may prove useful if you lose your license certificate or want
to upgrade to a newer version of NetOp School.
2.3 Installing
2.3.1 Installing from the NetOp School CD
Note: To install NetOp School on a Windows Terminal Server, see section 7.5, “NetOp
School in Terminal Server Environments”.
Before installing, read the README.TXT file that resides in the root directory of the CD.
This file contains important general information and update information that was not
available when this manual went to print.
Note: After installing, README.TXT can be displayed from a Readme item in the
program folder created when installing NetOp School.
Insert the CD into a CD drive. Typically, after a short while a window with language
buttons will display on the screen.
Note: If the window with language buttons does not display automatically, navigate to
the root directory of the CD and double-click the SETUP.EXE file that will start the
DemoShield program displaying the window with language buttons.
This is the first window in a menu structure that will lead you to different options available
on the CD. Click a language button to proceed in that language into the menu structure.
Check out the various options available on the CD by using the menu buttons.
Select Install NetOp School twice to start installation. Check the box Use Windows
Installer to use Windows Installer instead of traditional InstallShield for installation.
During installation, follow the on-screen instructions.
If NetOp School has not been installed on the computer before, NetOp Teacher and/or
NetOp Student will be installed in Teacher and/or Student directories in the default
directory C:\Program Files\Danware Data\NetOp School, and NetOp School program
items Teacher, Student and Readme will be placed in the default program folder NetOp
School.
If NetOp School has been installed on the computer before, the default installation
directory and program folder are determined by keys of the NETOP.INI file, see section
7.2.2, “[INSTALL] Section”.
A different installation directory and program folder can be selected during installation.
23
2.3 Installing
When reinstalling, user specific configuration of the current NetOp School installation will
be preserved (even if it is selected to make a clean installation). To create new user specific
configuration, delete NetOp School user specific configuration files before reinstalling,
see section 7.3, “NetOp School Configuration Files”.
If installing NetOp Teacher on a Windows NT, 2000 or XP computer using traditional
InstallShield, the following window will be displayed at the end of the installation:
[] Deploy NetOp Student: Check the box to proceed with Student deployment when
clicking the Next> button (see section 2.4, “Deploying NetOp Student”). Leave the box
unchecked to display the final installation window when clicking the Next> button.
Note: Student deployment can be run only when installing or reinstalling NetOp
Teacher using traditional InstallShield. If reinstalling, select to install the same modules
that are currently installed and select to update the existing installation to preserve the
current configuration of installed NetOp modules.
<Back: This button is disabled at this stage.
Next>: Click this button to proceed.
24
Cancel: Click this button to close the window displaying the following window:
Resume: Click this button to close the window and return to the installation program.
Exit Setup: Click this button to close the window and leave the installation program
without installing/reinstalling.
2.3.2 What Happens During Installation?
The installation program SETUP.EXE decompresses and copies NetOp School files to the
default NetOp School directory or as specified by the user, creates a default NetOp School
program folder or as specified by the user, creates files in the WINNT (Windows)
directory and creates keys in the Windows registry.
See in the README.TXT file what files will be copied to what directory. README.TXT
resides in the root directory of the CD and will be copied to the directories in which NetOp
School modules are installed. Readme will appear as a program item in the NetOp School
program folder after installation.
When a NetOp program is installed on a computer for the first time, a file named
NETOP.INI is automatically created in the WINNT (or Windows) directory. The contents
of this file that are explained in section 7.2, “NETOP.INI”, determines among other things
the default installation directory and program folder of subsequent NetOp installations.
2.3.3 Installing Alternatives
The following alternatives are available for installing NetOp School:
Installing from Diskettes
To install NetOp School on a computer without a CD drive, on a computer with a CD drive
after selecting your language select Install NetOp School and Create Install Disks to run
25
2.4 Deploying NetOp Student
the MAKEDISK.EXE program that will guide you through the steps for creating NetOp
School installation diskettes. Use the created diskettes to install NetOp School.
Installing from a Network Drive
Copy the INSTALL directory from the desired language directory of the CD to a network
drive, and from a computer connect to the network drive and run SETUP.EXE to install
NetOp School.
2.3.4 Uninstalling
To uninstall one or more NetOp modules, in the Windows Start menu select Settings and
Control Panel and select Add/Remove Programs. Select to remove the desired NetOp
modules.
If NetOp modules have been used after installation, user specific configuration files have
been created, see section 7.3, “NetOp School Configuration Files”. They will not be
removed during uninstalling and must be removed manually.
To remove NetOp completely from the computer, also delete the NETOP.INI file from the
WINNT (or Windows) directory and other NetOp files copied to other directories (see the
README.TXT file), and remove all NetOp keys from the Windows registry.
Note: When removing NetOp keys from the Windows registry, be careful not to remove
keys of other programs installed on the computer.

NetOp Student deployment, meaning the installation of NetOp Student on other network
computers, requires that the user running NetOp Student deployment has the Windows
rights to log on remotely to the selected network computers and install programs on them.
These rights are typically available only to a user of a computer running on one of the
operating systems Windows NT, 2000 or XP and can be executed only on computers
running on one of the same operating systems.
On network computers running on the operating systems Windows 95, 98 or Me, Student
modules must be installed locally, see section 2.4.9, “Local installation using the
SETUP.ISS file”.
NetOp Student deployment runs as a wizard guiding you through the specification of
Student configuration settings and the selection of network computers to deploy to in
seven dialog windows that are explained in the following sections.
26
2.4.1 License Key

In the NetOp School installation Deploy NetOp Student window, check the box Deploy
NetOp Student and click Next> to display the following window:
This window is used for specifying the license number and licensee name for deployed
Students.
Student License Number []: Enter in the field the Student license number from the license
certificate that is required for running the Student installation.
Licensee Name []: Enter in the field the name of the licensee that will identify the
installation. At least three characters must be entered in the field.
The NetOp Student deployment wizard windows at the bottom contain the following
buttons:
<Back: Click this button to return to the previous window of NetOp Student deployment
wizard. In the first window of the wizard, this button is disabled.
Next>: Click this button to proceed to the next window of the NetOp Student deployment
wizard.
27
Cancel: Click this button to close the window without applying selections, leaving NetOp
Student deployment wizard.
Help: Click this button to open the NetOp Teacher Help system on the topic with the name
of the current wizard window.
2.4.2 General Options
This window is used for selecting startup options for deployed Students.
At Startup
[] Join class: Check this box (default: checked) to make the Student join class (initialize
communication) when the Student module is loaded.
[] Load Student at Windows startup: Check this box (default: checked) to make the
Student module load when Windows starts on the computer.
[] Minimize Student at program startup: Check this box (default: unchecked) to make the
Student display as only an icon in the Windows task bar tray in the lower right corner of
the screen when loaded.
28
[] Stealth mode (hide Student when started): Check this box (default: unchecked) to make
the Student invisible to the Student user when loaded.
[] Add Help Request icon to the tray: Check this box (default: unchecked) to add a Help
Request icon (with a lifebelt) to the Windows task bar tray in the lower right corner of the
screen.
Note: These selections refer to options in the NetOp Student Configuration menu
Program Options window General tab (see section 5.4.1.1, “General Tab”) and Help
Request tab (see section 5.4.1.6, “Help Request Tab”).
2.4.3 Class Selection
This window is used for selecting a class connect option for deployed Students.
When the Join Class button is activated, Students will
() Connect to class []: Select this option (default selection) and enter a class name of
up to 32 characters in the field to make the Student browse the network for a class
having this name and connect to it if found.
29
() Browse for Classes: Select this option to make the Student browse the network and
display available classes in a Select Class window from which to select a class to
connect to.
() Be available for any class: Select this option to make the Student announce itself
on the network as available for any class. Teacher users decide what available
Students to accept in their running class.
Select one of the options.
Note: This selection refers to options in the NetOp Student Configuration menu
Program Options window Class tab (see section 5.4.1.2, “Class Tab”).
2.4.4 Student Identification
This window is used for selecting the Student login name for deployed Students.
Identify Student by
[]: The drop-down box list contains the following options:
Windows Login Name: Select this option to identify the Student by the name used by
the Student user to login to Windows (default selection).
30
Windows Login Name and \Domain: Select this option to identify the Student by the
name used by the Student user to login to Windows and the Windows domain of the
Student computer separated by a backslash character (\).
Windows Full Name: Select this option to identify the Student by the full Windows
user management name matching the name used by the Student user to login to
Windows.
Windows Full Name and \Domain: Select this option to identify the Student by the
full Windows user management name matching the name used by the Student user to
login to Windows and the Windows domain of the Student computer separated by a
backslash character (\).
Computer Name: Select this option to identify the Student by the Windows name of
the Student computer.
Computer Name and \Domain: The Windows name of the Student computer and the
Windows domain of the Student computer separated by a backslash character (\).
Prompt for Login Name: Select this option to display a Student Login window for
specifying a login name when Join Class is selected for communication to become
initialized.
Login as: Select this option to enable the Name [] field below. Enter a name or an
environment variable in the field.
Select an option from the drop-down box list to make it appear in the drop-down box field
as selected.
Program Options window Student Login tab (see section 5.4.1.3, “Student Login Tab”).
31
2.4.5 Communication
This window is used for selecting a communication profile for deployed Students.
Communication Profile []: The drop-down box list contains the following options:
TCP/IP: Select this option to use a standard configuration of the TCP/IP (UDP)
communication device (default selection).
Internet: Select this option to use an Internet adapted configuration of the TCP/IP
(UDP) communication device.
NetBIOS: Select this option to use a standard configuration of the NetBIOS
communication device.
IPX: Select this option to use a standard configuration of the IPX communication
device.
Terminal Server: Select this option to use the NetOp proprietary Terminal Server
communication device for communicating in a terminal server environment.
Select from the drop-down box list typically the communication profile that is used on the
Teacher to make it appear in the drop-down box field as selected.
32
Note: This selection refers to options in the NetOp Student Communication Profile
section (see section 5.3.6, “Communication Profile Section”). Select typically the same
communication profile as is used on the Teacher.
2.4.6 Maintenance Password
This window is used for applying a maintenance password to deployed Students.

[] Apply Password: Check this box (default: unchecked) to select to apply a maintenance
password for preventing certain actions on the Student as explained in the window. When
the box is checked, two fields will appear for entering and confirming the maintenance
password.
Maintenance Password window (see section 5.4.2, “Maintenance Password”).
33
2.4.7 Deploy
This is the final window of the NetOp Student deployment wizard where computers are
selected for deployment.
[]: The pane displays all running computers in the domain or workgroup selected in the
drop-down box above. Windows NT, 2000 and XP computers are displayed with a
checkmark (selected), a computer icon and their computer names. Windows 95, 98 and Me
computers are displayed with a gray No Entry icon, their computer names and in
parentheses (95/98/ME) indicating that they cannot be selected for deployment.
Computers can be deselected/selected individually by clicking their computer icons.
Deselect all: Click this button to deselect all computers in the pane.
Reset: Click this button to reset domain or workgroup and computer selections to default.
[]: The drop-down box field by default displays the domain or workgroup of the Teacher
computer. The drop-down box list contains all domains and workgroups recognized by the
Teacher computer, one of which can be selected to appear in the drop-down box field.
Edit Setup: Click this button to display the contents of the SETUP.ISS file matching the
selections in the previous wizard windows. This file will be used by the deployment
34
program to apply the configuration selected during the NetOp Student deployment wizard
to the installation of NetOp School on selected computers. The SETUP.ISS file can be
edited manually, see section 2.4.8, “Editing the SETUP.ISS File”.
Next>: Click this button to deploy NetOp Student to the computers selected in the pane. A
warning message is displayed before deployment is actually started.
Deployment Progress Monitoring
Deployment progress is monitored in the pane computer icons as follows:
Green screen: Installation files are being transferred to the destination computer.
Yellow-green screen: Installation has been started on the destination computer.
Yellow screen: Installation cannot be started on the destination computer.
Results are displayed by the following icons replacing the computer icon:
Red/white No Entry sign: A log file reported an error, most likely denied access to the
destination computer.
Yellow exclamation mark (!): A log file reported that installation on the destination
computer failed.
Happy face: Log files of successful installation on the destination computer were
received.
Log Files
The log files, <Destination computer name>.LOG (local log from the Teacher computer)
and <Destination computer name>.RLG (remote log from the destination computer) can
be reviewed by right-clicking a destination computer. The log files are in clear text and
will most likely indicate the cause of an unsuccessful deployment.
Control Options
Up until the time when installation files have been transferred to the destination computer
and the control of the installation process is with the destination computer, clicking the
Cancel button can stop deployment. Click Next> to resume or Reset to return to the default
computer selection. If the deployment process locks up (nothing happens for a long time),
click Reset to return to the default computer selection.
Proceed and Close
When finished with deployment to the selected domain or workgroup, select another
domain or workgroup and computers and click Next> to deploy the same setup to them, or
click Cancel to close the Deploy window. After confirming ending deployment the final
Installation window will be displayed for finishing installation.
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2.4.8 Editing the SETUP.ISS File

In the NetOp Student deployment wizard Deploy window, click the Edit Setup button to
display the following window:
The Windows Notepad window displays the contents of the SETUP.ISS file. It is a plain
text file in the same format as a Windows INI file with sections, keys and values. In the
NetOp Student deployment setup, it is stored in a temporary directory on the deploying
computer, typically C:\WINNT\Temp.
During deployment, installation files including SETUP.ISS are copied to destination
computers. A “silent” installation without user intervention will run on destination
computers when the files have been copied successfully.
Before deployment, SETUP.ISS can be edited manually to change wizard settings and/or
add configuration details that are not available in the wizard to achieve the desired
configuration of the program installed on destination computers.
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The first three sections [InstallSHIELD Silent], [Application] and [DlgOrder] should not
be changed. They are defined by Danware for use with the NetOp School installation
program.
The following sections are explained in sections 2.4.8.1, “[INSTALL] Section, 2.4.8.2,
[STUDENT] Section and 2.4.8.3, [COPY FILES] Section.
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2.4.8.1 [INSTALL] section

The [INSTALL] section can contain key settings with effects according to the following
table (keys are marked if required or optional):
Required/ Key Values Effect
Optional
Required STUDENTFILES= 0 Student shall not be installed.
1 Student shall be installed.
Optional STUDENTSERIALNR= <Valid serial If the key STUDENTFILES= has the value 0,
number> Student will not be installed.
If the key STUDENTFILES= has the value 1,
Student will be installed.
<No or Student will not be installed.
invalid serial
number>
<No key> Student will not be installed.
Required TEACHERFILES= 0 Teacher shall not be installed.
1 Teacher shall be installed.
Optional TEACHERSERIALNR= <Valid serial If the key TEACHERFILES= has the value 0,
number> Teacher will not be installed.
If the key TEACHERFILES= has the value 1,
Teacher will be installed.
<No or Teacher will not be installed.
invalid serial
number>
<No key> Teacher will not be installed.
Optional UPDATE_INST= 0 Previous installation (if found) shall not be
updated.
1 Previous installation (if found) shall be updated
(default selection).
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Optional DIRECTORY= <Full path> Student and/or Teacher files will be installed in
the directory specified in the full path.
<No value> Student and/or Teacher files will be installed in
the following directory:
If the SystemRoot directory contains a
NETOP.INI file specifying a
SCHOOL_DIRECTORY, that directory.
If the SystemRoot directory contains no
NETOP.INI file specifying a
SCHOOL_DIRECTORY, a newly created
directory C:\Program Files\Danware Data\NetOp
School.
<No key> Same as above.
Optional FOLDER= <Folder Shortcut(s) to the program file(s) will reside in a
name> Windows Start\Programs folder with the
specified name.
<No value> Shortcut(s) to the program file(s) will reside in a
Windows Start\Programs folder with the
following name:
If the SystemRoot directory contains a
NETOP.INI file that specifies a
SCHOOL_FOLDER name, that name.
If the SystemRoot directory contains no
NETOP.INI file that specifies a
SCHOOL_FOLDER name, the name NetOp
School.
<No key> Same as above.
Optional DONT_CREATE_ 0 A program folder according to the key
PROGRAM_FOLDER= FOLDER= will be created.
1 A program folder according to the key
FOLDER= will not be created.
Required CONFIGURE_STUDENT= 0 Default Student configuration will be applied.
1 Student will be configured according to the key
settings in the [STUDENT] section.
Required LICENSEDTO= <Valid entry If installation is successful, the entry will be
(3 or more displayed in the About NetOp School <Module>
characters)> window.
<No or Installation will fail.
invalid
entry>
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Required BOOT= 0 Computer will not reboot after installation.

1 Computer will reboot after installation only if
required by installation.
2 Computer will reboot after installation.
During installation, certain key settings are written to the NETOP.INI file, see section 7.2,
“NETOP.INI”.
2.4.8.2 [STUDENT] Section
If the [INSTALL] section key CONFIGURE_STUDENT= has the value 1, the
[STUDENT] section key settings determine the configuration of the installed Student. The
[STUDENT] section can contain key settings with effects according to the following table
(all keys are optional). Keys, the order of which is optional, are shown in the table in
alphabetical order. Default values that apply if no key setting is specified are marked with
an asterisk (*):
Key Values Effect
CLASS_CONNECT_METHOD= 0* Student shall connect to a class when joining class.
Note: This key matches the NetOp 1 Student shall browse for available classes when joining
Student deployment wizard Class class.
Selection window options. 2 Student shall become available for any class when
joining class.
CLASS_NAME= <Class If the key CLASS_CONNECT_METHOD= has the
Note: This key matches the NetOp name> value 0, this key must specify the name of the class that
Student deployment wizard Class the Student shall connect to.
Selection window field.
COMPROF= Internet Internet (TCP/IP (UDP) small packets) communication
Note: This key matches the NetOp profile shall be initialized when Student joins class.
Student deployment wizard IPX IPX communication profile shall be initialized when
Communication window drop- Student joins class.
down box. NetBIOS NetBIOS communication profile shall be initialized
when Student joins class.
TCP/IP* TCP/IP communication profile shall be initialized when
Student joins class.
Terminal Terminal Server communication profile shall be
Server initialized when Student joins class.
HR_ICON_TO_TRAY= 0* No Request Help icon shall be added to the Windows
Note: This key matches a NetOp taskbar tray.
Student deployment wizard 1 A Request Help icon shall be added to the Windows
General Options window taskbar tray.
checkbox.
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Key Values Effect

JOIN_CLASS= 0 Student shall not join class when loaded.
Note: This key matches a NetOp 1* Student shall join class when loaded.
Student deployment wizard
General Options window
checkbox.
LIMIT_ACCESS= 0x00000000* Limit Teacher access is disabled.
Note: Values are hexadecimal num- 0x00000001 Limit Teacher access is enabled.
bers that are added to form a single
number specifying what access limita- 0x00000002 Teacher cannot lock Student keyboard and mouse.
tions are enabled. An invalid value 0x00000004 Teacher cannot display Student thumbnail in Mosaic View.
will cause the default value to be
applied. 0x00000008 Teacher cannot remote control Student.
0x00000010 Teacher cannot run File Manager with Student.
0x00000020 Teacher cannot distribute files to Student.
0x00000040 Teacher cannot collect files from Student.
0x00000080 Teacher cannot run program on Student.
0x00000100 Teacher cannot execute command on Student.
0x00000200 Teacher cannot assign the microphone to Student.
LOAD_WITH_WINDOWS= 0 Student shall not load when Windows starts on the
Note: This key matches a NetOp computer.
Student deployment wizard 1* Student shall load when Windows starts on the
General Options window computer.
checkbox.
MAINT_PASSWORD= <Password> If a maintenance password shall be applied on the
Note: This key matches the NetOp <Nothing>* Student, use this key to specify it.
Maintenance Password window
fields that appear when checking
the box.
MIN_AT_STARTUP= 0* Student window shall not be minimized into an icon in
Note: This key matches a NetOp the Windows taskbar tray when Student is loaded.
Student deployment wizard 1 Student window shall be minimized into an icon in the
General Options window Windows taskbar tray when Student is loaded.
checkbox.
MIN_ON_CONNECTION= 0* Student window shall not be minimized into an icon in
the Windows taskbar tray when Student is connected to
a class.
1 The Student window shall be minimized into an icon in
the Windows taskbar tray when Student is connected to
a class.
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Key Values Effect

NNS_NAME_SPACE= <Name Use this key for specifying the name space ID used on a
space ID> NetOp Name Server, see also the example in section
PUBLIC* 2.4.8.3, “[COPY FILES] Section”.
PCT_FILES= 1* Configuration files shall be protected only if
maintenance password protection is enabled.
2 Configuration files shall be protected and Configuration
menu items shall be disabled when the Student is
connected to a class (Teacher).
4 Configuration files shall be protected and Configuration
menu items shall be disabled when the Student is
communicating (the left tool bar button not displaying
Join Class).
PCT_OTHER_CONF= 0 Configuration menu items shall not be protected by a
maintenance password specified in the key
MAINT_PASSWORD=.
1* Configuration menu items shall be protected by a
maintenance password specified in the key
MAINT_PASSWORD=.
PCT_PROGRAM_EXIT= 0 Program exit (Student unload), “Hang Up” and “Leave
Class” shall not be protected by a maintenance password
specified in the key MAINT_PASSWORD=.
1* Program exit (Student unload), “Hang Up” and “Leave
Class” shall be protected by a maintenance password
specified in the key MAINT_PASSWORD=.
SILENCE_LEVEL= 0-57*-60 Use this key for specifying the silence level for Audio
Chat within the specified range.
SOUND_HOLD= 0-17*-20 Use this key for specifying the line hold setting for
Audio Chat within the specified range.
STEALTH_MODE= 0* The Student shall not run invisibly to the Student user.
Note: This key matches a NetOp 1 The Student shall run invisibly to the Student user.
General Options window
checkbox.
STUDENT_LOGIN_AS_NAME= <Student If the key STUDENT_LOGIN_METHOD= has the
Note: This key matches the NetOp name> value 7, this key must specify a Student name.
Student Identification window
Name field.
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Key Values Effect

STUDENT_LOGIN_METHOD= 0 Windows login name.
Note: This key matches the NetOp 1 Windows login name and domain.
Student deployment wizard 2 Windows full name.
Student Identification window
3 Windows full name and domain.
drop-down box.
4* Computer name.
5 Computer name and domain.
6 Prompt for login name.
7 Login as <Name>.
TOP_MOST_WINDOW= 0* Student window shall not always be the top most
window when Student is connected to a class.
1 Student window shall always be the top most window
when Student is connected to a class.
During installation, key settings are written to NHSTCONF.NDB, see section 7.3, “NetOp
School Configuration Files”.
2.4.8.3 [COPY FILES] Section
A [COPY_FILES] section can be added to the SETUP.ISS file for specifying copy
commands that execute during deployment.
The NetOp Student deployment wizard and the configuration options available in the
[STUDENT] section of the SETUP.ISS file do not match all configuration options that are
available on NetOp Student. All configuration options that are not available can be
deployed by copying configuration files during deployment. Also, it may be desirable to
copy other files that shall be available initially on deployed Students.
The first entry in the section must be:
COPY_COUNT=<Number of copy commands>
The copy commands must be entered sequentially in the format:
COPY<Number of copy command>=<Source parameter><Space><Destination
parameter>
The source parameter must be the full path and file specification on the deploying
computer. The file specification can include multiple files through the use of wildcard
characters in the file specification. If the source parameter contains spaces, it must be
enclosed within quotation marks.
The destination parameter should be the desired full path and file specification on the
destination computer. If only a path is specified, it must be a full path ending with a
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backslash (\). If no path is specified, file(s) will be copied to the directory where the NetOp
School module files are installed.
If invalid parameters are specified, the COPY command is ignored and an error message is
recorded in the <Destination computer name>.LOG file.
Example
Suppose that you want deployed Students to use NetOp Name Server for connecting to
Teachers, see section 7.6, “NetOp Name Server”. You have logged on to Windows on the
deploying Windows 2000 or XP computer with the name “NN” and you have installed
NetOp Teacher using default settings. You have configured a communication profile for
the abovementioned purpose with the name “TCP/IP for NNS”. This is the communication
profile that you want deployed Students to use.
Add the following to the SETUP.ISS file:
[COPY_FILES]
COPY_COUNT=1
COPY1=”c:\Documents and Settings\NN\Application Data\Danware Data\NetOp
School\Teacher\COMPROF.NDB”
This entry will copy the communication profiles configuration file COMPROF.NDB
containing the communication profile that you have configured to the directory on
destination computers where the NetOp module(s) that you are deploying are installed.
The copied COMPROF.NDB file will overwrite the initially installed COMPROF.NDB
file.
To make deployed Students initialize “TCP/IP for NNS” when joining class, in the
SETUP.ISS file COMPROF= key specify the value “TCP/IP for NNS”. Specify the NetOp
Name Server name space ID to be used by deployed Students in the SETUP.ISS file
NNS_NAME_SPACE= key.
For further explanations on NetOp School configuration files, see section 7.3, “NetOp
School Configuration Files”.
2.4.9 Local Installation Using the SETUP.ISS File
Using the SETUP.ISS file, NetOp Student and/or NetOp Teacher can be installed locally
on a computer in a predefined configuration with minimum user intervention. This is
recommended for installing NetOp School on multiple computers with Windows 95, 98
and Me operating systems, where NetOp Student deployment cannot be applied.
Create a SETUP.ISS file with the Student deployment wizard (see section 2.4, “Deploying
NetOp Student”) and edit the file to suit your demands (see section 2.4.8, “Editing the
SETUP.ISS File”).
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Copy the SETUP.ISS file to a directory on the local computer or on a network drive, and
copy the installation files from the NetOp School CD to the same directory.
On the computer where the program shall be installed, in the Windows Run window or
from a DOS prompt, type:
<Path>setup -s
- where <Path> is the full path to the directory where the files are located. The -s switch
will make the installation program SETUP.EXE apply the SETUP.ISS keys.
Press ENTER to run and finish the installation without further user intervention.
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46
Chapter 3 - Quick Start
47
3.1 Summary
3.1 Summary
This chapter provides a short guide to getting up and running quickly with NetOp School.
The chapter includes: Starting the Teacher, Starting the Student and Running a Test
Session.
3.2 Starting the Teacher

Installing NetOp School is explained in section 2.3, “Installing”.
In the program folder created when NetOp School was installed (typically the folder
displayed when clicking Start\Programs\NetOp School), click the Teacher item to load
NetOp Teacher and display the Teacher window.
If no program folder was created, in the directory where NetOp Teacher was installed
(typically C:\Program Files\Danware Data\NetOp School\Teacher) double-click the file
NTCHW32.EXE to load NetOp Teacher and display the Teacher window.
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When the Teacher is loaded for the first time after installation, the following window will
be displayed in front of the Teacher window:
The display of this window tab prompts you to create a class name. NetOp Teacher cannot
run without a class name.
When running an initial test session, just click the Class section Add... button to display
the following window:
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3.2 Starting the Teacher
Please Enter Class Name: []: Enter in the field a name of up to 32 characters.
OK: Click this button to close the window and apply the name, entering it into the
Class tab Class Name: field.
Cancel: Click this button to close the window without applying the name.
Back in the Program Options window Class tab, use the buttons:
OK: Click this button to close the window to apply selections and continue, displaying the
Registration window that is explained below.
Cancel: Click this button to close the window without applying selections. This will
unload the Teacher if no class name is displayed in the Class name: drop-down box field.
Help: Click this button to open the NetOp Teacher Help system on the Class Tab topic.
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When running an initial test session, close the Registration window by clicking the No
button to display only the Teacher window:
The Teacher class is now running and ready for Students to connect to it.
Notice that the class name is displayed in the colored title bar at the top of the window and
in the gray view pane title bar.
3.3 Starting the Student

Installing NetOp School is explained in section 2.3, “Installing”.
In the program folder created when NetOp School was installed (typically the folder
displayed when clicking Start\Programs\NetOp School), click the Student item to load
NetOp Student and display the Student window.
If no program folder was created, in the directory where NetOp School was installed
(typically C:\Program Files\Danware Data\NetOp School\Student) double-click the file
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3.3 Starting the Student
NSTDW32.EXE to load NetOp Student and display the following window in front of the
Student window:
This window provides alternative class connect options that are explained in section 5.2.3,
“Student Startup”. When running an initial test session, just enter the class name selected
for the Teacher in the field and click the OK button to display the following window:
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When running an initial test session, close the Registration window by clicking the No
button to display only the Student window:
The top title bar displays the selected class name and the left tool bar button with a clock
displays Leave Class, meaning that the Student is connected to this class.
3.4. Running a Test Session

In the Teacher window, the class control panel consisting of a left view selection pane, a
top view pane and a bottom Groups pane will now display the Student or Students started
as described in the previous section, typically as records in a Detail View pane table.
Select one or more Students in the view pane by clicking records or icons (holding down
the SHIFT or CTRL key to select multiple Students) or drag a rectangle across multiple
Student records or icons to select them and enable all the tool bar buttons to become
colored with black text.
Now, try out the options available with NetOp School. Options are described briefly in
section 1.3, “NetOp School Features”. Detailed explanations are found in the following
sections:
Class setup options: sections 4.6.1, “Student Group View”, and 4.7.1.2, “Class Tab”
(Teacher) and 5.4.1.2, “Class Tab” (Student).
53
3.4. Running a Test Session
Communication options: sections 4.7.1.11, “Communication Tab” (Teacher), 5.3.6,

“Communication Profile Section” (Student) and 6, “Communication Devices” (common).
Teacher view options: section 4.6, “Class Control Panel”.
Teacher session options: section 4.5, “Tool Bar”.
Teacher configuration options: section 4.7, “Configuration”.
Student session options: section 5.5, “Student Session Options”.
Student configuration options: section 5.4, “Configuration”.
Be aware that the on-line Help systems that are accessed from Help menus and buttons in
the NetOp School module windows contain the same information as this manual. The
manual and Help system index entries are typically section titles and window names.
After running a test session investigating available options, you are well equipped for
finding your way in the documentation and implementing a NetOp School solution.
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Chapter 4 - NetOp Teacher
55
4.1 Summary
4.1 Summary
This chapter explains the details of NetOp Teacher. The Teacher is the module running a
class on a computer, enabling the user to control the class environment and run sessions
with Student modules running on connected computers.
This chapter includes: Starting NetOp Teacher, Teacher Window, Menu Bar, Tool Bar,
Class Control Panel and Configuration.
4.2 Starting NetOp Teacher

Installing NetOp Teacher is explained in section 2.3, “Installing”.
4.2.1 Starting the Teacher from a Program Folder or Directory
In the program folder created when the Teacher was installed (typically the folder
displayed when in Windows clicking Start\Programs\NetOp School), click the Teacher
item.
Alternatively, in the directory where the Teacher program was installed (typically the
directory C:\Program Files\Danware Data\NetOp School\Teacher), double-click the file
NTCHW32.EXE.
This will start the Teacher program in the configuration applied last time the Teacher was
running. The first time the Teacher is started after a standard installation, a default
configuration is applied.
4.2.2 Starting the Teacher from a Command
To start NetOp Teacher from another application, use the command:
<Path>NTCHW32
- where <Path> is the path to the directory where NetOp Teacher is installed.
This will start the Teacher program in the configuration applied last time the Teacher was
running. The first time the Teacher is started after a standard installation, a default
When starting NetOp Teacher from a command, the class name can be specified by adding
a switch to the command. The syntax is:
NTCHW32 [/N:<Class name>]
If the class name contains spaces, it must be enclosed within quotation marks.
To start NetOp Teacher with the class name Dr. Nelson, use the following command line:
NTCHW32 /N:”Dr. Nelson”
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4.2.3 Teacher Startup

When the Teacher is loaded for the first time, the following window is displayed in front of
the Teacher window:
This window prompts you to create a class name. NetOp Teacher cannot run without a
class name.
Option
[] Always Select Class at Startup: Check this box to always display the Program Options
window Class tab for selecting a class when the Teacher is loaded. Leave the box
unchecked to make the Teacher load with the class that was running when the Teacher was
last unloaded.
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4.2 Starting NetOp Teacher
Class
Class Name: []: The drop-down box field displays the name of the currently selected
class. The drop-down box list contains the names of classes that exist on the Teacher (none
when no classes have been created).
Add...: Click this button to display the following window:
Please enter a class name: []: Enter in the field a name of up to 32 characters.
OK: Click this button to close the window and apply the name, entering it into the
Class tab Class Name: field.
Cancel: Click this button to close the window without applying the name.
Note: The other options of the Class tab are explained in section 4.7.1.2, “Class Tab”.
OK: Click this button to close the window to apply selections and continue, displaying the
Registration window that is explained below.
Cancel: Click this button to close the window without applying selections. This will
unload the Teacher if no class name is displayed in the Class name: drop-down box field.
Help: Click this button to open the NetOp Teacher Help system on the Class Tab topic.
[] Don’t prompt again: Check this box to not have this window displayed again.
58
Yes: Click this button to open the Register on-line page of the website www.netop.com on
your Internet browser.
No: Click this button to continue without registering to display only the NetOp School
window of the Teacher.
Note: Registering your NetOp software may prove useful if you lose your license
certificate or want to upgrade to a newer version of NetOp School.
Note: You may want to limit access to the Teacher by applying a password protected
login procedure, see section 4.7.1.3, “Teachers Tab”. Also, you may want to protect
Teacher configuration by applying a maintenance password, see section 4.7.2,
“Maintenance Password”.
4.3 Teacher Window
The Teacher window contains from the top five main sections: title bar, menu bar, tool bar,
class control panel and status bar. The tool bar buttons are disabled (gray) when no
Students are connected to the class.
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4.3 Teacher Window
Title Bar
The title bar that is colored (typically blue) when the window is active and gray when the
window is inactive contains the following (from left):
Teacher Icon: Click this icon or right-click anywhere in the title bar to display the title bar
menu with the items Restore, Move, Size, Minimize, Maximize and Close controlling the
window. Select Close to close the window and unload the Teacher.
Window Name: Next to the window name NetOp Teacher the class name is displayed.
Minimize, Maximize/Restore and Close buttons: These buttons have the same effect as the
matching title bar menu items.
Menu Bar
The menu bar that contains menus is explained in section 4.4, “Menu Bar”.
Tool Bar
The tool bar that contains session control buttons is explained in section 4.5, “Tool Bar”.
Class Control Panel
The class control panel that has different views of the class is explained in section 4.6,
“Class Control Panel”.
Status Bar
When the mouse pointer is over a menu item, the left end of the status bar displays a short
explanation of the menu item.
When one or two NetOp Name Servers are used (see section 6.2.3.2.1, “Advanced TCP/IP
Configuration”), the right end of the status bar displays a “yellow pages” icon. A red X
over this icon indicates that none of the selected NetOp Name Servers are available. A red
exclamation mark (!) over this icon indicates that only one of two selected NetOp Name
Servers is available.
The hatched lower right corner of the status bar indicates that the Teacher window can be
resized by dragging this corner.
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4.4 Menu Bar
The menu bar contains the following menus: File, Commands, Configuration and Help.
4.4.1 File Menu
The File menu contains only one item, Exit. Select this item to unload the Teacher module.
Selecting the title bar menu Close item or clicking the title bar Close button has the same
effect.
4.4.2 Commands Menu
The Commands menu contains items matching the tool bar buttons. Select an item to start
a session with or execute an action on Student(s) selected in the class control panel. Tool
bar buttons and their associated actions are explained in section 4.5, “Tool Bar”.
4.4.3 Configuration Menu
The Configuration menu typically contains the items Program Options and Maintenance
Password.
Select Program Options to display the Program Options window that is explained in
section 4.7.1, “Program Options”.
Select Maintenance Password to display the Maintenance Password window that is
explained in section 4.7.2, “Maintenance Password”.
A possible additional Log Off item refers to Teacher profiles, see section 4.7.1.3,
“Teachers Tab”.
4.4.4 Help Menu
The Help menu typically contains the items Contents, Using Help, Online Support, Online
Registration and About…. An additional item Save Communication Log can be added
temporarily to the menu, see section 4.4.4.6, “Save Communication Log”.
Contents
Select this item to open the NetOp Teacher Help system on the Welcome to NetOp School
topic. The left pane of the Help window graphically displays the contents of the Help
system in an expandable tree structure.
Using Help
Select this item to open the Windows Help Topics: How to Use Help system.
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4.4 Menu Bar
Online Support
Select this item to open the Contact Technical Support page of the website
www.netop.com on your Internet browser.
Online Registration
Select this item to open the Register on-line page of the website www.netop.com on your
Internet browser.
About…
Select this item to open the following window:
This window contains information on your NetOp School installation that will be needed
in case you require technical support. Please take special notice of the build number in the
format YYYYDDD that is enclosed in parentheses next to the version number.
Improved builds of NetOp School version 2.5 with a higher build number will be released
from time to time and can be downloaded from the website www.netop.com Support
section, select Download Build. In order to secure that your NetOp School installation is
up to the current standard, you should always have the most recently released build
installed on your computer.
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System Info…: Click this button to display the System Info window, see section 6.3, “Help
About System Info”.
OK: Click this button to close the window.
Save Communication Log
Typically, this menu item is not displayed. Click About... and press ALT+Z to display Save
Communication Log as a temporary item in the Help menu.
Select this item to save a log of the most recent communication of the Teacher module.
This log may be requested by NetOp support professionals for troubleshooting
communication problems. The following window is displayed:
The window displays where the log is saved.

Yes: Click this button to close the window and view the log.
No: Click this button to close the window without viewing the log.
4.5 Tool Bar
The tool bar has buttons for starting sessions with and executing actions on connected
Students. Matching Commands menu items have the same effect.
Note: A limited selection of the available tool bar buttons (and Commands menu items)
can be displayed, see section 4.7.1.11, “Menu/Toolbar Tab”.
When no Students are connected to the class, all tool bar buttons (and matching
Commands menu items) are disabled (gray).
When Students are connected to the class but no Student is selected, only Remote Control
and File Manager are enabled.
When connected Students are selected, all tool bar buttons (and matching Commands
menu items) are enabled.
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4.5 Tool Bar
The functions of the tool bar buttons are explained in the following sections.
4.5.1 Give Demo
The Give Demo button and the Commands menu Give Demo item are enabled only if one
or more Students are selected in the class control panel.
Click the enabled Give Demo button or select the enabled Give Demo menu item to display
PC to Demo: []: The drop-down box list contains <Teacher> and the names of
selected Students. Select from the list what computer screen image shall be
demonstrated. The selection will be displayed in the drop-down box field.
OK: Click this button to close the window and start the demonstration as explained
below.
Cancel: Click this button to close the window without starting the demonstration.
Help: Click this button to open the NetOp Teacher Help system on the Give Demo
topic.
When the demonstration is started, The Demo Control toolbox that is explained in section
4.5.1.1, “Demo Control Toolbox”, is displayed.
If the Teacher screen is demonstrated, the Teacher window is minimized to the Windows
taskbar on the Teacher screen and the Teacher screen image is displayed on the screens of
selected Students.
If a Student screen is demonstrated, the Student screen image is displayed on the Teacher
screen and on the screens of other selected Students.
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Note: When a Student is demonstrated, it is actually being remote controlled, see section
4.5.11, “Remote Control”.
During a demonstration session, Detail View displays the following icon next to each
Student selected for the session:
In Student Group View and Classroom View, a green checkmark appears across the head
icon of Students selected for a session.
4.5.1.1 Demo Control Toolbox and Student Demo Toolbox
The Teacher user controls the demonstration session from the following tool box:
The tool box title bar displays Demo Control and the name of the demonstrated unit. Click
the upper left button to make the toolbox the active window on the screen.
The tool box contains the following buttons (from left to right):
Stop Demo (with a demonstrating person, a computer screen and a red X): Click this
button to end the demo session and close the toolbox.
Teacher window/full screen (with a red arrow pointing from an empty window to a
screen): This button is enabled (colored) only if a Student is demonstrated. Click the
button to appear pressed down to make the Student screen image cover the full screen of
the Teacher. Click the button to appear released to display the Student screen image in a
window on the screen of the Teacher.
Audio chat (with a microphone): Click this button to appear pressed down to start an audio
chat session with selected Students while running the demo session. Click the pressed
down button to release it and stop the audio chat session. See section 4.5.4, “Audio Chat”.
NetOp Marker Utility (with a paintbrush): Click this button to appear pressed down to
enable NetOp Marker Utility on the demonstrated screen. Click the pressed down button to
release it and disable NetOp Marker Utility. See section 4.5.1.2, “NetOp Marker Utility”.
Student window/full screen (with a red arrow pointing from a window containing a demo
icon to a screen): Click the button to appear pressed down to make the demonstrated
screen image cover the full screen of Students receiving demonstration. Click the button to
appear released to display the demonstrated screen image screen in a window on the
screen of Students receiving demonstration.
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4.5 Tool Bar
Pass the Chalk (with a keyboard and mouse and a green arrow): Use this button for
assigning keyboard and mouse control of the demonstrated screen to a selected Student.
See section 4.5.1.3, “Pass the Chalk”.
Students receiving demonstration have no control of the demonstrated screen, and if
receiving demonstration in full screen mode Student users have no control of their screen.
If in the Teacher Configuration menu Program Options item/window Give Demo tab On
Receiving Students section the box Launch Toolbar is checked, the following toolbox is
displayed on the screen of Students receiving demonstration:
The toolbox title bar displays the name of the Student. Click the upper left button to make
the toolbox the active window on the screen.
Request the microphone (with a microphone): This button is enabled (colored) only when
an audio chat session is running. The Student user can click this button to request the
microphone. The button appears pressed down when a microphone request is pending.
Request Help (with a computer and a lifebelt): The Student user can click this button to
request help. The button appears pressed down when a help request is pending.
Request the Chalk (with a keyboard and mouse and a green arrow): The Student user can
click this button to request the chalk, that is request keyboard and mouse control of the
demonstrated screen. The button appears pressed down when a chalk request is pending.
4.5.1.2 NetOp Marker Utility
Click the NetOp Marker Utility button (with a paintbrush) in the Demo Control tool box or
in the remote control window tool bar or select the Marker Mode item in the remote
control window title bar menu to enable NetOp Marker Utility and display the following
window:
With NetOp Marker Utility you can draw simple figures on the screen that are visible to
the participants in a demonstration or remote control session.
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Note: When demonstrating the Teacher, NetOp Marker Utility is running on the
Teacher, and when demonstrating or remote controlling a Student, NetOp Marker
Utility is running on the demonstrated or remote controlled Student. In the latter case,
the Teacher user and the user of the demonstrated or remote controlled Student can
both use NetOp Marker Utility.
Click the title bar pencil icon or right-click anywhere in the title bar to display a menu
containing the enabled window control items Move, Size and Minimize and a Help item.
Select the Minimize item or click the matching title bar button to minimize the window
into a NetOp Marker Utility icon (with a pencil) in the Windows task bar tray in the lower
right corner of the screen. Right-click the icon to display the following menu:
Restore: Select this item to restore the NetOp Marker Utility window.
Ellipse: Select this item to display an ellipse behind the icon and change the mouse
pointer into a tool for drawing an ellipse on the screen by dragging.
Rectangle: Select this item to display a rectangle behind the icon and change the
mouse pointer into a tool for drawing a rectangle on the screen by dragging.
Arrow: Select this item to display an arrow behind the icon and change the mouse
pointer into a tool for drawing an arrow on the screen by dragging.
Lines: Select this item to display a sectioned straight line behind the icon and change
the mouse pointer into a tool for drawing a sectioned straight line on the screen. Click
to start and section the line and right-click to end the line.
Freehand: Select this item to display a freehand line behind the pencil icon and
change the mouse pointer into a tool for drawing a freehand line on the screen by
dragging.
Select the Help item to open the NetOp module Help system on the NetOp Marker Utility
topic.
The upper tool bar has buttons matching the Windows task bar icon menu drawing items.
The following buttons are Undo (clear last drawing) and Erase (clear all drawings). The
button with a question mark matches the title bar menu Help item.
The lower tool bar displays a color drop-down box and a line width drop-down box
determining the appearance of drawn lines.
Disable NetOp Marker Utility and clear all drawings by clicking the “pressed down”
NetOp Marker Utility button in the Demo Control toolbox or the remote control window or
selecting the checkmarked remote control window title bar menu Marker Mode item.
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4.5 Tool Bar
Note: NetOp Marker Utility can be enabled outside a session by running the file
VITAWRAP.EXE residing in the directory where the NetOp module is installed. This is
also possible on NetOp Student. To disable, use Windows Task Manager.
4.5.1.3 Pass the Chalk
The Pass the Chalk button of the Teacher Demo Control toolbox is used for assigning
keyboard and mouse control of the demonstrated screen to a selected Student.
When a Student has requested the chalk, a green raised hand replaces the arrow in the
button.
Click the button to pop up a list of the names of Students receiving demonstration.
Students that have requested the chalk display a checkmark next to their names. Select any
name from the list to close the popup list and assign keyboard and mouse control of the
demonstrated screen image to that Student. The Pass the Chalk button appears pressed
down while the Student is in control.
Note: While a Student demonstrates, the Teacher can control its mouse by holding down
the CTRL key.
Click the pressed down Pass the Chalk button to recall screen control to the Teacher and
make the button appear released.
4.5.2 Monitor Students
The Monitor Students button and the Commands menu Monitor Students item are enabled
only if one or more Students are selected in the class control panel.
Click the enabled Monitor Students button or select the enabled Monitor Students item to
start monitoring selected Students, displaying the screen image of the first selected Student
on the Teacher screen and displaying a window like the following:
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Click the title bar computers icon or right-click anywhere in the title bar to display a
menu containing the enabled window control items Move, Size and Minimize. The
title bar Minimize button has the same effect as the matching title bar menu item.
Name: The name of the Student currently being monitored is displayed.
Remaining: The number of seconds remaining of the monitoring period for the
current Student is displayed.
Note: The monitoring period can be set in the Configuration menu Program
Options item/window Monitor tab, see section 4.7.1.4, “Monitor Tab”.
Hold/Continue: This toggle switch button alternatively holds and continues the
monitoring period countdown.
Remote Control/Monitor: This toggle switch button switches between monitoring
and remote controlling (with countdown hold) the Student currently being monitored.
Stop: Click this button to stop the monitoring session. The monitoring session can
also be stopped by clicking the Teacher window tool bar Monitor Students button that
appears pressed down during a monitoring session.
Full Screen/Window: Click this toggle switch button to switch the Student screen
image on the Teacher screen between windowed and full screen display.
Note: When monitoring a Student, the Teacher assumes remote control of it, see section
4.5.11, “Remote Control”.
During a monitoring session, Detail View displays the following icon next to each Student
selected for the session:
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4.5 Tool Bar
4.5.3 Chat
The Chat button and the Commands menu Chat item are enabled only if one or more
Students are selected in the class control panel.
Click the enabled Chat button or select the enabled Chat item to start a chat session with
selected Students displaying the following window:
When this window displays on the Teacher screen, similar windows display on the
screens of selected Students. However, only the Teacher window has an End Chat
button.
Click the title bar chat icon or right-click anywhere in the title bar to display a menu
containing the enabled window control items Restore, Move, Size, Minimize and
Maximize. The title bar Minimize and Maximize/Restore buttons have the same effect
as the matching title bar menu items.
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Chat
Class: []: This pane displays the chat dialog with the name of the sender preceding
the sent message. When the chat dialog becomes larger than can be contained in the
pane, the pane gets a vertical scroll bar.
Note: Enlarge the window to enlarge the pane to contain a larger chat dialog.
Write your line and click on the Send button: []: Use this field for entering your
message to the chat forum.
Send line: Click this button to send your message to the chat forum.
Save...: Click this button to display a Windows Save As window suggesting to save
the chat dialog in your personal folder with a file name consisting of the class name
and a time stamp. Save the dialog using the suggested location and name or specify
another location and name.
End Chat: Click this button to close the Chat window on the screens of the chat
session participants and end the chat session. This button appears only in the Teacher
Chat window. The chat session can also be ended by clicking the Teacher window
tool bar Chat button that appears pressed down during a chat session.
Help: This button opens the NetOp Teacher Help system on the Chat topic.
During a chat session, Detail View displays the following icon next to each Student
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4.5 Tool Bar
4.5.4 Audio Chat
The Audio Chat button and the Commands menu Audio Chat item are enabled only if one
or more Students are selected in the class control panel.
Note: Audio Chat will work only with computers having an interactive audio system
installed.
Click the enabled Audio Chat button or select the enabled Audio Chat item to start an
audio chat session with selected Students and display the following window:
When this window displays on the Teacher screen, similar windows display on the
screens of selected Students. However, only the Teacher window has a Stop button.
Click the title bar audio chat icon or right-click anywhere in the title bar to display a
menu containing the enabled window control items Restore, Move, Size, Minimize
and Maximize. The title bar Minimize and Maximize/Restore buttons have the same
effect as the matching title bar menu items.
The microphone field displays volume meter blocks when the Teacher sends audio
chat messages.
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Stop: Click this button to close the Audio Chat window on the screens of the
participants in the audio chat forum and end the audio chat session. This button
appears only in the Teacher Audio Chat window. The audio chat session may also be
ended by clicking the Teacher window tool bar Audio Chat button that appears
pressed down during an audio chat session.
Volume: Click this button to display the volume control window of the audio device
Class []
The pane contains the audio chat forum participants as records in a table with three
columns:
Student Login Name: This column contains the login names of the audio chat
forum participants. A microphone icon next to a name indicates that this
participant currently has the microphone assigned to it. A raised hand icon next
to a Student name indicates that this Student has requested the microphone.
When a microphone request has been fulfilled, it is deleted.
Time: This column contains the time of a microphone request in the format
HH:MM:SS.
Request Info: This column contains the text of a microphone request.
Change column widths by dragging column separations. Sort table records by any
column (ascending/descending) by clicking the column heading.
Assign: Select a Student record in the pane to mark it and click this button to assign
the microphone to that Student (button appears pressed down). Select another Student
record in the pane to assign the microphone to that Student. Click the button
appearing pressed down to return the microphone to the Teacher (the button appears
unpressed).
Mute: Click this toggle switch button to mute/unmute the Teacher microphone. When
the button appears pressed down, the Teacher microphone is muted. This button is
used when the Teacher user does not want to send to the audio chat forum what is
said privately.
The matching Student window excludes the Stop button and includes a Request Text: field
for entering a microphone request and has the Assign button replaced with a Request
button.
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4.5 Tool Bar
During an audio chat session, Detail View displays the following icon next to each Student
4.5.5 Attention
The Attention button and the Commands menu Attention item are enabled only if one or
more Students are selected in the class control panel.
Click the enabled Attention button or select the enabled Attention item to lock the screen,
keyboard and mouse of selected Students, optionally covering their screens with a bitmap
picture, a text or a web page.
What is covering the Student screen is specified in the Configuration menu Program
Options item/window Attention tab, see section 4.7.1.8, “Attention Tab”.
Note: If an Attention bitmap picture shall cover Student screens, the matching file must
reside on selected Student computers.
To release Students from attention, click the Attention button that appears pressed down
during attention.
During attention, Chat, Audio Chat, Run Program, Remote Control and File Manager are
available actions with the selected Students.
During attention, Detail View displays the following icon next to each Student selected for
the session:
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4.5.6 Breakout Session
The Breakout Session button and the Commands menu Breakout Session item are enabled
Click the enabled Breakout Session button or select the enabled Breakout Session item to
create a breakout session, displaying a window like the following:
Note: Only version 2.5 or higher Students can become members of a breakout
session.
This window is used for creating a breakout session controlled by a Student that is
selected as assistant Teacher.
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4.5 Tool Bar
Breakout Session Name: []

The field displays the name of the class from which the breakout session shall be
created. The breakout session must have a name different from the class name. Edit
the field contents to give the breakout session another name.
Select the Assistant Teacher from the list: []
The pane contains records of selected Students in a table with the following columns:
Student Display Name: This column contains Student head icons and Student
display names.
Windows Login Name: This column contains Windows logon names of Student
users.
Computer Name: This column contains Windows computer names of Student
computers.
Change column widths by dragging column separations. Sort records (ascending/
descending) by any column by clicking the column heading.
Select a record to highlight it changing the Student head icon into a Breakout Session
icon, selecting this Student as assistant Teacher.
Disable Assistant Teacher Options
Check boxes to disable the following options for the assistant Teacher:
[] Lock Keyboard and Mouse
[] Audio Chat
[] Attention
OK: This button is enabled only when a breakout session name different from the
Teacher class name has been specified and a Student has been selected as assistant
Teacher. Click the button to close the window and apply selections.
This will cause the following things to happen:
1. In Detail View, the record of the Student selected as assistant Teacher will
display a Breakout Session icon in the Status column, and in the Information
column Assistant Teacher will be displayed. The records of other Students
selected for the breakout session will display a Not Connected icon in the Status
column.
2. On the screen of the Student selected as assistant Teacher, an Assistant
Teacher window will appear, and the Student window will be minimized to the
Windows task bar tray. The Assistant Teacher window has almost the same
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appearance and functionality as the Teacher window. Certain functions are

disabled (gray menu items and buttons).
3. Other Students selected for the breakout session will disconnect from the
Teacher and connect to the assistant Teacher.
4. The class Teacher can remote control the assistant Teacher through its
minimized Student, and through its Assistant Teacher window also remote
control the other Students in the breakout session.
Cancel: Click this button to close the window without applying selections.
Help: Click this button to open the NetOp Teacher Help system on the Breakout
Session topic.
Note: To stop a breakout session, in the class control panel right-click the record of the
Student selected as assistant Teacher and from the popup menu select Stop Breakout
Session. This will reestablish the situation before the breakout session was created (the
minimized Student of the selected assistant Teacher can be restored).
4.5.7 Run Program
The Run Program button and the Commands menu Run Program item are enabled only if
one or more Students are selected in the class control panel.
Click the enabled Run Program button or select the enabled Run Program item to display
a menu like the following below the Run Program button:
This menu contains the item Browse (see section 4.5.7.1, “Run Program Browse”) and
programs that have been specified (see section 4.5.7.2, “Run Specified Program”).
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4.5 Tool Bar
4.5.7.1 Run Program Browse

Select the Run Program tool bar button menu Browse item to display the following
window:
This window is used for specifying a program that has not been specified in the
Configuration menu Program Options item/window Run Program tab and running it on
selected Student computers.
Program Path: []: If programs have been specified before, the drop-down box list
contains the program paths of those programs. Select a previously specified program,
specify a new program path in the drop-down box field, or click the Browse... button to
browse for programs residing on the Teacher computer.
Browse…: Click this button to display a Windows Open window displaying the most
recently used Teacher computer directory with directory folders and program files only.
Browse the Teacher computer directories to select a file, inserting its path and file name
into the Program Path: field.
Note: The Open window by default selects Programs in the lower box and displays only
directories and program files, i.e. files with extensions like EXE, in the pane. Select All
files in the lower box to display all files. Other files, e.g. text files, can also be run.
Command Line: If running the program as desired requires switches, the program
command line including switches must be specified in this drop-down box field. If
command lines have been specified before, they are contained in the drop-down box list.
Select a previously specified command line or specify a new command line in the drop-
down box field
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Translate: Click this button to make NetOp identify and run files specified by one or more
environment variables in the path and file name.
Run: This section provides the options of running the program Normal, Maximized or
Minimized on selected Student computers.
OK: Click this button to close the window and run the selected program on selected
Student computers.
Note: If the specified program is not found on a selected Student computer, the program
will not run, File not found will be displayed in the Information column of Detail View
(in other views the green checkmark will remain), and the tool bar Run Program button
will appear pressed down. Click the Run Program button to delete the message in the
Information column and make the Run Program button appear unpressed.
Help: Click this button to open the NetOp Guest Help system on the Run Program Browse
topic.
4.5.7.2 Run Specified Program
See section 4.7.1.7, “Run Program Tab”, on specifying a program.
In the tool bar Run Program button menu select a specified program item to expand it into
the items Run on Student, Run locally and Demo. Select one of these options to run the
program as requested, in the latter case starting a Give Demo session with selected
Students and running the program on the Teacher, ref. section 4.5.1, “Give Demo”.
Note: If Run on Student is selected and the specified program is not found on a selected
Student computer, the program will not run, File not found will be displayed in the
Information column of Detail View (in other views the green checkmark will remain),
and the tool bar Run Program button will appear pressed down. Click the Run
Program button to delete the message in the Information column and make the Run
Program button appear unpressed.
4.5.8 Execute Command
The Execute Command button and the Commands menu Execute Command item are
enabled only if one or more Students are selected in the class control panel.
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4.5 Tool Bar
Click the enabled Execute Command button or select the enabled Execute Command item
to display the following menu below the Execute Command button:
Log Off: Click this item to log off the current user from Windows on selected Student
computers.
Restart: Click this item to restart (reboot) selected Student computers.
Shut Down: Click this item to shut down selected Student computers.
Rejoin: Click this item to make selected Students reconnect to the class (Teacher) without
interrupting communication, e.g. to update information on connected Student users by
using the Student Configuration menu Program Options item/window Student login tab
Prompt for login name option, see section 5.4.1.3, “Student Login Tab”.
4.5.9 Distribute Files
The Distribute Files button and the Commands menu Distribute Files item are enabled
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Click the enabled Distribute Files button or select the enabled Distribute Files item to
display the following window:
The Source section is explained in section 4.5.9.1, “Distribute Files Source”, and the
Destination section is explained in section 4.5.9.2, “Distribute Files Destination”.
When source and destination have been specified, use the buttons at the bottom of the
window:
OK: Click this button to close the window and execute file distribution.
Cancel: Click this button to close the window without executing file distribution.
Help: Click this button to open the NetOp Teacher Help system on the Distribute
Files topic.
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4.5 Tool Bar
During a Distribute Files session, Detail View displays the following icon next to each
Student selected for the session:
4.5.9.1 Distribute Files Source
Distribute the Following Files: []: The pane contains file specifications as records in a
table with the following columns:
Path: This column contains file path specifications on the Teacher computer. File
path specifications can contain environment variables.
File Name: This column contains file name specifications. File name specifications
can contain wildcard characters.
Type: This column contains file type information, if available.
Size: This column contains file sizes in bytes, if available.
Teacher files that shall be distributed to Students must be specified in the pane.
Add Files…: Click this button to display a Windows Open window with the contents of a
directory on the Teacher computer. Navigate to the desired directory and select files to
enter their specification into the Distribute the Following Files: pane.
Delete Files: Select file specifications in the pane and click this button to delete them.
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4.5.9.2 Distribute Files Destination
[] Send Files to same destination on Students: Check this box to place distributed files in
the same path on Student computers as their path on the Teacher computer.
[] Use this destination when files are dropped and don’t prompt with this dialog: Check
this box to enable quick distribution of Teacher files to Students, see section 4.5.9.4,
“Quick File Distribution”.
Select destination: []: When the Distribute Files to Students window (or the Collect File
window containing a matching pane, see section 4.5.9.1, “Collect Files Source”) is opened
for the first time, this pane contains the following default options:
Class in personal Student folder: Select this option defined by the path specification
%USERPROFILE%\%CLASSROOM% to place distributed files in the <Class
name> directory of the user profile directory of the logged on Student computer user.
Note: The Windows environment variable %USERPROFILE% points to the user
profile directory, on Windows 2000 and XP typically C:\Documents and
Settings\<Windows logon name>, on Windows NT typically
C:\WINNT\Profiles\<Windows logon name>, and on Windows 95, 98 and Me
applying Multi-user settings typically C:\Windows\Profiles\<Windows logon
name>. This selection will not work with Windows 95, 98 and Me Student
computers not applying Multi-user settings. %CLASSROOM% is a NetOp
environment variable.
Personal Student folder: Select this option defined by the path specification
%USERPROFILE% to place distributed files in the user profile directory of the
logged on Student computer user.
Note: This selection will not work with Windows 95, 98 and Me Student computers
not applying Multi-user settings (see the note above).
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4.5 Tool Bar
Shared Class folder: Select this option defined by the path specification
C:\Classrooms\%CLASSROOM% to place the distributed files in the <Class name>
directory of the C:\Classroom directory that is shared by all users of the Student
computer.
Note: %CLASSROOM% is a NetOp environment variable.
If the selected location does not exist on a Student computer, it will be created.
Edit Student Location List …: Click this button to display the Student File Location List
window that is explained in section 4.5.9.2.1, “Student File Location List”.
4.5.9.2.1 Student File Location List
This window is used for editing, creating and deleting Student file locations.
File Locations []
The pane contains Student file locations as records in a table with the following columns:
Description: This column contains descriptions of Student file locations.
Path: This column contains paths of Student file locations.
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Edit…: Select a record in the table and click this button to display the following window:
Location Information
Description []: The file location description in the field can be edited.
Path []: The file location path specification in the field can be edited.
OK: Click this button to close the window and apply selections, displaying the file
location in the Student File Location List.
Help: Click this button to open the NetOp Teacher Help system on the Student File
Location List topic.
New…: Click this button to display an empty Location window to specify a new file
location.
Delete: Select a record in the table and click this button to delete it.
Close: Click this button to close the window.
Help: Click this button to open the NetOp Teacher Help system on the Student File
Note: Edited and newly created Student file locations are written to the file
LOCSTD.NDB that resides in the directory of NetOp Teacher configuration files, see
section 7.3, “NetOp Configuration and Other Files”.
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4.5 Tool Bar
4.5.9.3 File Distribution

During file distribution, the following window will be displayed:
File Distribution Info

File: The name of the file currently being distributed, or “-” if all files have been
distributed, is displayed.
Files Sent: The current number of files distributed is displayed.
Bytes Sent: The current number of bytes distributed is displayed.
Elapsed Time: The elapsed time of file distribution in the format HH:MM:SS is displayed.
Progress Bar: The colored blocks indicate the progress of file distribution.
File Distribution Status: []: The pane graphically displays the current status of file
distribution:
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During file distribution, the names of Students to which files have been distributed
appear next to a file manager copy icon (ref. section 4.5.12, “File Manager”). File
distribution errors are indicated by a red exclamation mark (!) across the copy icon.
Expand each line by clicking the [+] button in front of the line to display the paths
and names of distributed files and in case of file distribution errors a text indicating
their nature.
Help: Click this button to open the NetOp Teacher Help system on the File Distribution
topic.
4.5.9.4 Quick File Distribution
Files can be distributed quickly by using drag and drop from e.g. Windows Explorer.
Enable quick file distribution by in the window Distribute Files to Students selecting a
destination and checking the box Use this destination when files are dropped and don’t
prompt with this dialog, see section 4.5.9.2, “Distribute Files Destination”.
Open Windows Explorer, select the files to be distributed, drag them to a Student, selected
Students, a Student group folder or selected Student group folders in the Teacher window
and drop them. The File Distribution window indicating the result of the file distribution
will be displayed.
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4.5 Tool Bar
4.5.10 Collect Files
The Collect Files button and the Commands menu Collect Files item are enabled only if
one or more Students are selected in the class control panel.
Click the enabled Collect Files button or the enabled Collect Files item to display the
following window:
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The Source section is explained in section 4.5.10.1, “Collect Files Source”, and the
Destination section is explained in section 4.5.10.2, “Collect Files Destination”. When
source and destination have been specified, use the buttons at the bottom of the window:
OK: Click this button to close the window and execute file collection.
Cancel: Click this button to close the window without executing file collection.
Help: Click this button to open the NetOp Teacher Help system on the Collect Files topic.
During a collect files session, Detail View displays the following icon next to each Student
In Student Group View and Classroom view, a green checkmark appears across the head
4.5.10.1 Collect Files Source
Collect the Following Files: []: The pane contains file specifications as records in a table
with the following columns:
Path: This column contains file path specifications or descriptions on Student
computers. File path specifications can contain environment variables.
File Name: This column contains file name specifications. File name specifications
can contain wildcard characters.
Student files that shall be collected must be specified in the pane.
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4.5 Tool Bar
If no files have been distributed since the Teacher was started, the pane will be empty.
If files have been distributed since the Teacher was started, the distributed files are
specified (as shown above). This feature enables a Teacher user to distribute files to
Students and later in a simple operation collect the same files for reviewing the work of the
Student users with the files.
In other scenarios, the Teacher user must specify the Student files that shall be collected by
using the buttons below:
Add Files…: Click this button to display the Collect File window that is explained in
section 4.5.10.1.1, “Collect File”.
Delete files: Select file specification records in the pane and click this button to delete
them.
4.5.10.1.1 Collect File
Specify file(s) to collect

Mask: []: Enter a name or a mask of the file(s) that shall be collected. A file mask is a file
name containing wildcard characters such as “*” designating any characters.
Path: []: When the Collect File window (or the Distribute Files to Students window
containing a matching pane, see section 4.5.9.2, “Distribute Files Destination”) is opened
for the first time, this pane contains the following default options:
Class in personal Student folder: Select this option defined by the combined
environment variables %USERPROFILE%\%CLASSROOM% to collect files from
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the <Class name> directory of the user profile directory of the logged on Student
computer user.
name>. This selection will not work with Windows 95, 98 and Me Student
Personal Student folder: Select this option defined by the Windows environment
variable %USERPROFILE% to collect files from the user profile directory of the
logged on Student computer user.
Note: This selection will not work with Windows 95, 98 and Me Student computers
Shared Class folder: Select this option defined by the path specification
C:\Classrooms\%CLASSROOM% to collect files from the <Class name> directory
of the C:\Classroom directory that is shared by all users of the Student computer.
Edit Student Location List…: Click this button to display the Student File Location List
window that is explained in section 4.5.9.2.1, “Student File Location List”.
OK: After specifying a Mask and selecting a Path, click this button to insert this file
specification into the Collect the following files: pane of the Collect files from Students
window.
Help: Click this button to open the NetOp Teacher Help system on the Collect File topic.
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4.5 Tool Bar
4.5.10.2 Collect Files Destination
When the Collect Files from Students window is opened for the first time, this pane
contains the following default options:
Class in personal Teacher folder: Defined by the Windows environment variables
%USERPROFILE%\%CLASSROOM%, selecting this option will place the
collected files in a <Student name> directory of a <Class name> directory of the
personal directory of the logged on Teacher computer user.
name>. This selection will not work with Windows 95, 98 and Me Teacher
Personal Teacher folder: Defined by the Windows environment variable
%USERPROFILE%, selecting this option will place the collected files in a <Student
name> directory of the user profile directory of the logged on Teacher computer user.
Note: This selection will not work with Windows 95, 98 and Me Teacher computers
Shared Class folder: Defined by the path specification
C:\Classrooms\%CLASSROOM%, selecting this option will place the collected files
in a <Student name> directory of a <Class name> directory of the directory
C:\Classroom that is shared by all users of the Teacher computer.
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If the selected location does not exist on a Teacher computer, it will be created.
Edit Teacher Location List...: Click this button to display the Teacher File Location List
window that is explained in section 4.5.10.2.1, “Teacher File Location List”.
4.5.10.2.1 Teacher File Location List
This window is used for editing, creating and deleting Teacher file locations.
Teacher Locations []
The pane contains Teacher file locations as records in a table with the following columns:
Description: This column contains descriptions of Teacher file locations.
Path: This column contains paths of Teacher file locations.
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4.5 Tool Bar
Edit…: Select a record in the pane and click this button to display the following window:
Location Information
Description []: The file location description in the field can be edited.
Path []: The file location path specification in the field can be edited.
OK: Click this button to close the window and apply selections, displaying the file
location in the Teacher File Location List.
Help: Click this button to open the NetOp Teacher Help system on the Teacher File
New…: Click this button to display an empty Location window to specify a new Teacher
file location.
Delete: Select a record in the pane and click this button to delete it.
Help: Click this button to open the NetOp Teacher Help system on the Teacher File
Note: Files collected from Students are placed in a <Student name> directory at the
specified Teacher file location. Edited and newly created Teacher file locations are
written to the file LOCTCH.NDB that resides in the directory of NetOp Teacher
configuration files, see section 7.3, “NetOp School Configuration Files”.
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4.5.10.3 File Collection

During file collection, the following window will be displayed:
File Collection Info

Student: The name of the Student currently being collected from, or “-” if files have been
collected from all selected Students, is displayed.
File: The name of the file currently being collected, or “-” if all files have been collected,
is displayed.
Files Received: The current number of collected files is displayed.
Bytes Received: The current number of collected bytes is displayed.
Elapsed Time: The elapsed time of file collection in the format HH:MM:SS is displayed.
Progress Bar: The colored blocks indicate the progress of file collection.
File Collection Status: []: The pane graphically displays the current status of file
collection:
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4.5 Tool Bar
During file collection, the names of Students from which files have been collected
appear next to a file manager copy icon (ref. section 4.5.12, “File Manager”). File
collection errors are indicated by a red exclamation mark (!) across the copy icon.
Expand each line by clicking the [+] button in front of the line to display the names of
collected files and in case of file distribution errors a text indicating their nature.
Help: Click this button to open the NetOp Teacher Help system on the File Collection
topic.
4.5.11 Remote Control
The Remote Control button and the Commands menu Remote Control item are enabled
when one or more Students are connected to the Teacher.
Click the enabled Remote Control button or select the Remote Control item to display the
following window:
Student PC to Remote Control: []: The drop-down box list contains the names of all
connected Students. Select a name from the list to display it in the drop-down box
field.
Cancel: Click this button to close the window without applying the selection.
Help: Click this button to open the NetOp Teacher Help system on the Remote
Control topic.
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OK: Click this button to close the window and start a remote control session with the
Student whose name is displayed in the drop-down box field, displaying the Student
screen image on the Teacher screen:
Typically, the Student screen image is displayed inside a resizeable window containing
from the top title bar, tool bar, display area and status bar. The remote control window
elements are explained in the following sections.
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4.5 Tool Bar
Alternatively, the Student screen image is displayed covering the full screen of the
Teacher, and a remote control toolbox is displayed:
Click the upper right button of the toolbox with a Screen to Window icon to switch the full
screen display into window display. Click the window display tool bar Window to Screen
icon to switch the window display into full screen display. Press the Zoom hotkey (default:
CTRL+Z) to toggle between window and full screen display.
The other toolbox buttons match remote control window tool bar buttons that are
explained in section 4.5.11.3, “Tool Bar”.
Note: Multiple Students can be remote controlled by a Teacher at the same time.
However, a remote control session with each Student must be started separately.
During a remote control session, Detail View displays the following icon next to each
Student being remote controlled:
When a Student is remote controlled (including demonstrated and monitored), a yellow
exclamation mark (!) is displayed next to the Student icon in the Windows task bar tray in
the lower right corner of the Student screen. Also, the Student Leave Class tool bar button
and Connection menu item changes into Hang up.
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4.5.11.1 Title Bar
Click the left-end red kite icon or right-click anywhere in the title bar to display the
following menu:
Restore to Close: These are the usual window controls. Select the Close item to close the
window and end the remote control session. Clicking the tool bar Hang Up button (with a
lightning and a red cross) has the same effect.
Send Keystrokes: This item expands into the following menu items:
Note: While in a remote control session typically most Teacher keystrokes are sent
to the Student, some keystroke combinations having a special function are sent to
the Teacher computer. To send these keystrokes to the Student, the Send
Keystrokes commands or equivalent tool bar/toolbox buttons must be used.
Send Ctrl+Esc: Select this item to send the keystroke combination CTRL+ESC to the
Student, typically displaying the Student Start menu. Clicking the tool bar or full
screen toolbox Send Ctrl+Esc button (with a Windows icon) has the same effect.
Send Ctrl+Alt+Del: Select this item to send the keystroke combination
CTRL+ALT+DEL to the Student, typically providing Student program shutdown
options. Clicking the tool bar or full screen toolbox Send Ctrl+Alt+Del button (with
a key) has the same effect.
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4.5 Tool Bar
Note: This option is disabled with a Windows 95 classic Student computer.

Send Alt+Tab: Select this item to send the keystroke combination ALT+TAB to the
Student, typically shifting the active window clockwise on the Student screen.
Send Alt+Shift+Tab: Select this item to send the keystroke combination
ALT+SHIFT+TAB to the Student, typically shifting the active window
counterclockwise on the Student screen.
Send Print Screen: Select this item to send a PRINT SCREEN command to the Student,
copying an image of the Student screen to the Student computer clipboard. Pressing
the ALT key while executing this command copies an image of only the active
window on the Student computer.
Clipboard: This item expands into the following menu items:
Send to Student: Select this item to send the contents of the Teacher computer
clipboard to the Student computer clipboard. Clicking the tool bar or full screen
toolbox Send Clipboard button (with a green arrow pointing away from a clipboard)
has the same effect.
Retrieve from Student: Select this item to retrieve the contents of the Student
computer clipboard to the Teacher computer clipboard. Clicking the tool bar or full
screen toolbox Retrieve Clipboard button (with a green arrow pointing towards a
clipboard) has the same effect.
Student Options: Select this item to open the Student Options window. Clicking the tool
bar or full screen toolbox Student Options button (with a document and a pointing hand)
has the same effect. The Student Options window is explained in section 4.5.11.2,
“Student Options”.
Full Screen: Select this item to switch the Student screen image into full screen display as
explained in section 4.5.11, “Remote Control”. Clicking the tool bar Window to Screen
button (with a red arrow pointing from a window to a screen) has the same effect. Pressing
the Zoom hotkey (default: CTRL+Z) will toggle between window display and full screen
display.
Marker Mode: Select this item to start NetOp Marker Utility on the Student. Clicking the
tool bar or full screen toolbox NetOp Marker Utility button (with a paintbrush) has the
same effect. NetOp Marker Utility is explained in section 4.5.1.2, “NetOp Marker Utility”.
Restart Student PC: Select this item to restart (reboot) the Student computer after a
warning message. Clicking the tool bar or full screen toolbox Restart Student PC button
(with a computer and a red U arrow) has the same effect.
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Lock Keyboard and Mouse: Select this item to lock the Student computer keyboard and
mouse. When enabled, a checkmark is displayed next to the menu item. Clicking the tool
bar or full screen toolbox Lock Keyboard and Mouse button (with key, keyboard and
mouse) has the same effect. Select the menu item with a checkmark or a matching button
to release the Student keyboard and mouse.
Refresh: Select this item to have the Student screen image redrawn.
Title Bar Name
The title bar displays the login name selected on the remote controlled Student.
Title Bar Buttons
The Minimize, Maximize/Restore and Close buttons at the right end of the title bar have the
same effect as the matching title bar menu items.
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4.5 Tool Bar
4.5.11.2 Student Options

Select the title bar menu Student Options item or click the tool bar Student Options button
(with a document and a pointing hand) to display the following window:
This window with four tabs that are explained in the following sections provides options
for controlling the Student screen image display on the Teacher screen.
When finished making selections in the tabs, use the buttons at the bottom of the window:
OK: Click this button to close the window and apply selections.
of the tab.
4.5.11.2.1 Display Tab
This tab is used for selecting options for the display of the Student screen image on the
Teacher screen.
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Student Window Fit

() Fit window to Student screen: Select this option to display the Student screen image in a
window large enough to contain the full screen of the Student, if possible. If the full image
of the Student screen cannot fit into a window on the Teacher desktop, the largest possible
part of the Student screen will be displayed in an automatically scrolling window.
() Fit Student screen to window: Select this option to display the full image of the Student
screen in a window of selected size compressing the Student screen horizontally and
vertically to fit within the window.
() Do not fit: Select this option to display part of the Student screen in an automatically
scrolling window.
DOS Box Font
[] System Default: Check the box to display DOS box characters in the Student screen
with the DOS box font selected on the Teacher.
Select Font…: Click this button to display the Windows Font window for selecting a DOS
box font.
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4.5 Tool Bar
4.5.11.2.2 Keyboard/Mouse Tab
This tab is used for selecting keyboard and mouse control options.
Keyboard
() Remote Keyboard (Send all keystrokes to Student): Select this option (default selection)
to send all Teacher keystrokes to the Student.
() Local Keyboard (Don’t send special keystrokes): Select this option to send all Teacher
keystrokes except the special keystroke combinations that can be sent from the Teacher by
using special commands to the Student, see section 4.5.11.1, “Remote Control Window
Title Bar”.
() No Keyboard Control: Select this option to send no Teacher keystrokes to the Student
(send all keystrokes to the Teacher).
[] Use Teacher Keyboard Layout: If the keyboard layout is different on the Teacher and
Student computers, some Teacher keystrokes come out wrong on the Student. Check the
box (default: unchecked) to avoid this calamity.
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[] Don’t transfer Student Num Lock, Scroll Lock, Insert and Caps Lock: With certain
hardware combinations, these Student keyboard settings may cause Teacher keyboard
lights to flash. Check the box (default: unchecked) to disable the transfer of these Student
settings to the Teacher.
Mouse
() Remote Mouse (send all mouse events): Select this option (default selection) to send all
Teacher mouse events (clicks, drags and moves) to the Student.
() Local Mouse (Only send clicks and drags): Select this option to send all mouse events
except moves to the Student.
() No Mouse Control: Select this option to send no mouse events to the Student.
[] Display Student Mouse Movements: Check this box (default: checked) to display
Student mouse movements on the Teacher.
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4.5 Tool Bar
4.5.11.2.3 Compression Tab
This tab is used for selecting the level of compression of data that affects transmission
speed under certain circumstances.
Compression Level
() Automatic: Select this option (default selection) to make NetOp determine the optimum
data compression.
() No Compression: Select this option to transmit data uncompressed.
() Low: Select this option to transmit data with low compression.
() High: Select this option to transmit data with high compression.
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4.5.11.2.4 Desktop Tab
This tab is used for selecting desktop options that affect transmission speed.
Optimize Screen Transfer
() Always: Select this option (default selection) to always apply the optimization specified
in the section below.
() Only when high compression: Select this option to apply the optimization specified in
the section below only when high compression is selected in the Compression tab or
automatically selected by NetOp.
() Never: Select this option to never apply the optimization specified in the section below.
Optimization Parameters
() Full Optimization: Select this option (default selection) to select all the options
displayed in the Custom Options subsection.
() Custom Optimization: Select this option to enable the Custom Options subsection.
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4.5 Tool Bar
Custom Options
[] Disable Wallpaper
[] Disable Screen Saver
[] Disable Animation Gimmicks
[] Disable Full Window Drag
[] Disable Active Desktop
Checking the box in front of each of these options referring to the display of the Student
screen image on the Teacher screen will contribute to saving transmission bandwidth.
4.5.11.3 Tool Bar
Hang Up: Click the button with a lightning and a red cross to end the remote control
session. Selecting the title bar menu Close item or clicking the title bar Close button has
the same effect.
Student Options: Click the button with a document and a pointing hand to display the
Student Options window, see section 4.5.11.2, “Student Options”. Selecting the title bar
menu Student Options item has the same effect.
Full Screen: Click the button with a window to screen arrow to switch the Student screen
image on the Teacher screen from window display to full screen display. Selecting the title
bar menu Full Screen item has the same effect. The full screen toolbox screen to window
button will return to window display. The Zoom hotkey (default: CTRL+Z) will toggle
between window display and full screen display.
Send Ctrl+Esc: Click the button with a Windows logo to send the keystroke sequence
CTRL+ESC to the Student, typically displaying the Student Windows Start menu. Selecting
the title bar menu Send CTRL+ESC item has the same effect.
Send Ctrl+Alt+Del: Click the button with a key to send the keystroke sequence
CTRL+ALT+DEL to the Student, typically providing Student program shutdown options.
Selecting the title bar menu Send CTRL+ALT+DEL item has the same effect.
Note: This option is disabled with a Windows 95 classic Student.
Restart Student PC: Click the button with a computer and a red U arrow to restart (reboot)
the Student computer after a warning message. Selecting the title bar menu Restart Student
PC item has the same effect.
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Send Clipboard: Click the button with a green arrow pointing away from a clipboard to
send the contents of the Teacher clipboard to the Student clipboard. Selecting the title bar
menu Send to Student item has the same effect.
Retrieve Clipboard: Click the button with a green arrow pointing towards a clipboard to
retrieve the contents of the Student clipboard to the Teacher clipboard. Selecting the title
bar menu Retrieve from Student item has the same effect.
Marker Mode: Click the button with a paintbrush to start NetOp Marker Utility on the
Student. Selecting the title bar menu Marker Mode item has the same effect. NetOp
Marker Utility is explained in section 4.5.1.1, “NetOp Marker Utility”.
Lock Keyboard and Mouse: Click the button with a key, a keyboard and a mouse to lock
the Student keyboard and mouse. Selecting the title bar menu Lock Keyboard and Mouse
item has the same effect. Click the button again so that it appears unpressed to release the
Student keyboard and mouse.
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4.5 Tool Bar
4.5.11.4 Display Area
The display area displays the Student screen image or a partial image with a horizontal and
a vertical scrollbar. When the mouse pointer is over a partial image, the image
automatically scrolls to its borders when the mouse pointer comes near the edges.
By default, all operations in the Student screen available to a Student user are also
available to a remote controlling Teacher user, and both can work in the Student screen at
the same time. In most cases, however, restrictions are applied either by the Teacher user,
the Student user or a system administrator by applying a maintenance password and other
restriction options to the Student.
The key to changing restrictions is with the user or users knowing the Student maintenance
password, see section 5.4.2, “Maintenance Password”. A user applying the correct
maintenance password can change restrictions and other configuration of the Student
locally or during a remote control session.
Suppress Student user mouse movements in the display area by holding down the CTRL
key.
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4.5.11.5 Status Bar
When the mouse pointer is over a title bar menu item, the status bar displays a brief
explanation to the menu item.
Two fields in the status bar display the keyboard and mouse status referring to the Student
Options window Keyboard/Mouse tab (see section 4.5.11.2.2, “Keyboard/Mouse Tab”).
The right field displays the duration of the current remote control session in the format
HH:MM:SS.
The hatched lower right corner of the status bar indicates that the remote control window
can be resized by dragging this corner.
4.5.11.6 Working in the Remote Control Window
The remote control window provides several options in its title bar menu and tool bar (and
full screen remote control toolbox) for executing actions on the Student as explained in the
preceding sections.
By default, the Teacher user has unrestricted access to the Student screen elements.
However, restrictions can be applied on the Student by a Teacher user, a Student user or a
system administrator:
Teacher access to the Student can be limited by any user having access to the Student
Configuration menu Program Options item, see section 5.4.1.4, “Access Tab”.
Any user having access to the Student Configuration menu Maintenance Password item
can apply a maintenance password for limiting access to Configuration menu items,
Student unload, “Hang Up” and “Leave Class” and configuration files, see section 5.4.2,
“Maintenance Password”. This is very useful for preventing disruptive actions in the class
environment.
The following option is useful to the Teacher user:
Select the Student Connection menu Re-initialize Student item to re-initialize
communication on the Student, see section 5.3.2.2, “Connection Menu”. Use this
operation for switching e.g. to a newly selected or reconfigured communication profile on
the Student that requires re-initialization. The remote control session is lost, but it can
readily be reestablished.
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4.5 Tool Bar
4.5.12 File Manager
The File Manager button and the Commands menu File Manager item are enabled when
one or more Students are connected to the Teacher.
Click the enabled File Manager button or select the enabled File Manager item to display
Student to transfer files to or from: The drop-down box list contains the names of all
connected Students. Select a name from the list to display it in the drop-down box
field.
Help: Click this button to open the NetOp Teacher Help system on the File Manager
topic.
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OK: Click this button to close the window and start a file manager session with the
Student whose name is displayed in the drop-down box field, displaying the
following window:
The NetOp File Manager window contains from the top a title bar, menu bar, tool bar and
two similar work areas for the Teacher computer to the left and the Student computer to the
right.
The elements are explained in the following sections.
During a file manager session, Detail View displays the following icon next to the Student
engaged in the session:
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4.5 Tool Bar
When a Student is engaged in a file manager session, a yellow exclamation mark (!) is
displayed next to the Student icon in the Windows task bar tray in the lower right corner of
the Student screen.
4.5.12.1 Title Bar
Click the left-end file manager icon or right-click anywhere in the title bar to display a
window menu containing the window control items Restore, Move, Size, Maximize,
Minimize and Close. Select the Close item to close the window and end the file manager
session.
Next to the window name NetOp File Manager the title bar displays the computer name of
the selected Student.
The Minimize, Maximize/Restore and Close buttons at the right end of the title bar have the
same effect as the matching title bar menu items.
4.5.12.2 Menu Bar
The menu bar contains the menus File, Edit, View, Options and Help that are explained in
the following sections.
4.5.12.2.1 File Menu
The File menu contains the following items:
Copy File(s): Select this item or click the matching tool bar button to copy selected folders
and files from the current directory of the selected computer to the current directory of the
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other computer. Selecting this item will display the Copy window explained in section
4.5.12.2.2, “Copy/Move/Synchronize/Clone”. This menu item also appears in a popup
menu when right-clicking selected folders and files.
Move File(s): Select this item or click the matching tool bar button to copy selected folders
and files from the current directory of the selected computer to the current directory of the
other computer, deleting the source folders and files. Selecting this item will display the
Move window explained in section 4.5.12.2.2, “Copy/Move/Synchronize/Clone”. This
menu item also appears in a popup menu when right-clicking selected folders and files.
Sync File(s): Select this item or click the matching tool bar button to synchronize the
contents of the current directories of the two computers to the effect that folders and files
existing in either directory will exist in both directories and newer files will replace older
files having the same name and location in the directory. Selecting this item will display
the Synchronize window explained in section 4.5.12.2.2, “Copy/Move/Synchronize/
Clone”.
Note: In File Manager Options, Synchronize may be modified to "transfer only if file
exists" (in the other directory) and "transfer only one way" (from the selected
computer).
Clone File(s): Select this item or click the matching tool bar button to transfer the contents
of the current directory of the selected computer to the current directory of the other
computer, deleting the previous contents of the current directory on the other computer.
Selecting this item will display the Clone window explained in section 4.5.12.2.2, “Copy/
Move/Synchronize/Clone”.
New Folder: Select this item or click the matching tool bar button to display the following
window:
Enter name for new folder []: Enter a name for a new folder.
OK: Click this button to close the window and create a new folder with the entered
name in the current directory of the selected computer.
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4.5 Tool Bar
Delete: Select file(s) and/or folder(s) and select this item or click the matching tool bar
button to delete them (if allowed). This menu item also appears in a popup menu when
right-clicking selected folders and files.
Rename: Select a file or folder and select this item to display the following window:
This menu item also appears in a popup menu when right-clicking selected folders
and files.
Enter new name []: Edit the entry in the field as desired.
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Properties: Select a file or folder and select this item or click the matching tool bar button
to display the following window:
This menu item also appears in a popup menu when right-clicking selected folders
and files.
This window displays the properties of the selected folder or file including attributes
that can be changed by checking/unchecking boxes.
OK: Click this button to close the window applying selections.
Close: Select this item to close the NetOp File Manager window and end the file manager
session.
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4.5 Tool Bar
4.5.12.2.2 Copy/Move/Synchronize/Clone
Selecting any of the File menu Copy, Move, Synchronize or Clone items or clicking the
matching tool bar buttons will display a window like the following:
Note: Only the name of the operation appearing next to NetOp File Manager in the title
bar of the window is different with the four different operations.
From
Computer: The name of the source computer is displayed.
Folder/File: The path of the source computer current directory (and folder/file name if
only one folder or file is selected) is displayed.
To
Computer: The name of the destination computer.
Folder/File: []: The path of the destination computer current directory (and the source
folder/file name if only one folder or file is selected) is displayed in the field. This path
(and name) specification can be edited, e.g. if the folder(s)/file(s) shall be copied to
another destination directory and/or with a different name.
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Selected
Folder(s): The number of selected folders is displayed.
File(s): The number of selected files is displayed.
Options (section)
[] Include subfolders: This checkbox is disabled when only file(s) have been selected.
Check this box (checked by default) to include the contents of all subdirectories of
selected folder(s).
[] Disconnect when finished: Check this box to close the NetOp File Manager window
and end the file manager session when the current job is finished.
OK: Click this button to close the window and execute the file transfer operation,
displaying the Transfer Status window that is explained in section 4.5.12.2.3, “Transfer
Status”.
Options (button): Click this button to display the Options window (see section 4.5.12.2.6,
“Options Menu”).
Help: Click this button to open the NetOp Teacher Help system on the Copy/Move/
Synchronize/Clone topic.
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4.5 Tool Bar
4.5.12.2.3 Transfer Status

Click the OK button in the Copy/Move/Synchronize/Clone window to display the
following window:
This window contains three tabs that are explained in the following.
When finished with the window, use the buttons at the bottom of the window:
Close: Click this button to close the window. The button is disabled during transfer.
Cancel: Click this button to cancel a transfer in progress. The button is disabled when
transfer is finished.
Help: Click this button to open the NetOp Teacher Help system on the Transfer Status
topic.
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Transfer Status Progress Tab

Current Command
During file transfer the current command is displayed. When finished, Transfer
ended is displayed.
Overall Progression
The following values are displayed:
Files transmitted: The number of files transferred.
Total files: The total number of files selected for transfer.
Bytes transmitted: The number of bytes transferred.
Total bytes: The total number of bytes selected for transfer.
Elapsed time: Elapsed transfer time.
Total time: Estimated total time for transfer.
The colored blocks progress indicator graphically displays overall progression.
Sending/Sent
During transfer, the path and name of the file currently being transferred is displayed.
When finished, only the path and name of the last transferred file is displayed.
The colored blocks progress indicator graphically displays individual file transfer
progression.
The following values are displayed:
Bytes sent: The number of bytes transferred of the current/last file transfer.
BPS (Bytes per second): Transfer speed of the current/last file transfer.
Total Bytes: Total number of bytes of the current/last file transfer.
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4.5 Tool Bar
Transfer Status History Tab
The history of the current/most recent file transfer is displayed graphically in a tree
structure. Events are described in clear text.
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Transfer Status Session History Tab
The history of the current file manager session is displayed graphically in an expandable
tree structure. Click [+] buttons to expand and [-] buttons to collapse the tree structure.
Events are described in clear text.
4.5.12.2.4 Edit Menu
The Edit menu contains the following items:
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4.5 Tool Bar
Select All: Select this item to select all folders and files in the current directory of the
selected computer.
Select By: Select this item to display the following window:
Select the files: []: In the field, replace “*.*” designating all folders and files with a
file mask (a file name containing wildcard characters like “*” designating any
characters).
OK: Click this button to close the window and select unselected folders and files
from the current directory of the selected computer by the file mask specification.
Deselect By: Select this item to display the following window:
Deselect the files: []: In the field, replace “*.*” designating all folders and files with
a file mask (a file name containing wildcard characters like “*” designating any
characters).
OK: Click this button to close the window and deselect selected folders and files
from the current directory of the selected computer by the file mask specification.
Invert Selection: Select this item to make all selected folders and files unselected and all
unselected folders and files selected in the current directory.
Clear Selection: Select this item to clear all selections in the current directory.
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4.5.12.2.5 View Menu

The View menu contains the following items:
Large Icons: Select this item or click the matching tool bar button to display folders and
files in the work areas as horizontal rows of large icons.
Small Icons: Select this item or click the matching tool bar button to display folders and
files in the work areas as horizontal rows of small icons.
List: Select this item or click the matching tool bar button to display folders and files in the
work areas as vertical rows of small icons.
Details: Select this item or click the matching tool bar button to display folders and files in
the work areas as a vertical list of records containing detailed information, see section
4.5.12.4, “Work Areas”.
Arrange Icons: This item expands into a submenu with the following content:
By Name (ascending/descending like current Details selection)
By Type (ascending/descending by extension like current Details selection)
By Size (ascending/descending like current Details selection)
By Date (ascending/descending like current Details selection)
Auto Arrange
The Auto Arrange item is a toggle switch that when enabled (checkmark) will
automatically arrange icons in the work areas as specified when changes occur.
Note: Directory folders are always displayed before files. In Details view, records
can be sorted (ascending/descending) by clicking column headings.
Refresh: Select this item to refresh the NetOp File Manager window display.
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4.5 Tool Bar
4.5.12.2.6 Options Menu

This menu only contains the Options item. Select this item to display the following
window:
This window contains three tabs that are explained in the following.
Help: Click this button to open the NetOp Teacher Help system on the Options Menu
topic.
Transfer Tab
Synchronize
[] Transfer only if file exists: Check this box (default: unchecked) to transfer files
only if files having the same names exist in the specified location on the other
computer when synchronizing files.
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[] Transfer only one way: Check this box (default: unchecked) to transfer files only
from the selected computer when synchronizing files.
General Transfer
[]Include subfolders: Check this box (default: checked) to include the contents of all
subdirectories of selected folder(s) when transferring files.
[] Use Delta File Transfer: Check this box (default: checked) to compare the source
file(s) with destination file(s) that they shall replace and transfer only the difference
between the source file(s) and the destination file(s) to save transmission bandwidth.
[] Enable crash recovery: Check this box (default: checked) to transfer files in a way
that they can be recovered after a computer or network crash during transmission.
[] Close dialog when finished: Check this box (default: unchecked) to automatically
close the Transfer Status window when a transfer is finished.
[] Disconnect when finished: Check this box (default: unchecked) to automatically
close the File Manager when a transfer is finished.
Default: Click this button to restore default settings in the Synchronize and General
Transfer sections.
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4.5 Tool Bar
Confirmation Tab
Confirm when…
[] Deleting non-empty folders: Check this box (default: checked) to be prompted for
confirming deleting folders containing folders or files.
[] Overwriting/deleting files: Check this box (default: unchecked) to be prompted for
confirming overwriting or deleting files.
[] Overwriting/deleting read-only files: Check this box (default: checked) to be prompted
for confirming overwriting or deleting read-only files.
[] Overwriting/deleting hidden files: Check this box (default: checked) to be prompted for
confirming overwriting or deleting hidden files.
[] Overwriting/deleting system files: Check this box (default: checked) to be prompted for
confirming overwriting or deleting system files.
[] Drag and drop (copying files with mouse): Check this box (default: unchecked) to be
prompted for confirming copying files by drag and drop.
Default: Click this button to restore default settings in the Confirm when… section.
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Layout Tab
Screen
[] Show tool bar: Check this box (default: checked) to display the file manager tool bar.
[] Show status bar: Check this box (default: checked) to display the status bar at the
bottom of the two file manager work areas.
Keyboard
() Use System Hotkey layout: Select this option (default selection) to use the Windows
hotkey layout (some hotkeys are shown in menus).
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4.5 Tool Bar
() Use NetOp Hotkey Layout: Select this option to use the NetOp hotkey layout shown
below (some hotkeys are shown in menus).
Hotkey Function
F5 Copy File(s)
F6 Move File(s)
F7 New Folder
F8 Delete
F10 Close
Shift+F1 Properties
+ Select by
- Deselect by
* Invert selection
Ctrl+R Refresh
Alt+F1 Display Teacher computer drives
Alt+F2 Display Student computer drives
Icons
() Local associated and Student ’exe’ icons: Select this option to make file manager display
file icons according to local file associations, except .EXE files that shall display file icons
according to Student file associations.
() Local associated icons: Select this option (default selection) to make file manager
display file icons according to local file associations.
() Default icons: Select this option to make file manager display default file icons.
Default: Click this button to restore default settings in the Screen, Keyboard and Icons
sections.
4.5.12.2.7 Help Menu
This menu only contains the Help Topics item. Select this item to open the NetOp Teacher
Help system on the File Manager topic.
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4.5.12.3 Tool Bar
The tool bar contains buttons that are explained below:

Copy File(s) Button
Select file(s) and/or folder(s) and click this button to display the Copy window, see section
4.5.12.2.2, “Copy/Move/Synchronize/Clone Window”. Selecting the File menu or work
area popup menu Copy File(s) item has the same effect.
Move File(s) Button
Select file(s) and/or folder(s) and click this button to display the Move window, see section
4.5.12.2.2, “Copy/Move/Synchronize/Clone Window”. Selecting the File menu or work
area popup menu Move File(s) item has the same effect.
Synchronize File(s) Button
Click this button to display the Synchronize window, see section 4.5.12.2.2, “Copy/Move/
Synchronize/Clone Window”. Selecting the File menu Sync File(s) item has the same
effect.
Clone File(s) Button
Click this button to display the Clone window, see section 4.5.12.2.2, “Copy/Move/
Synchronize/Clone Window”. Selecting the File menu Clone File(s) item has the same
effect.
Make New Folder Button
Click this button to display the New Folder window, see section 4.5.12.2.1, “File Menu”.
Selecting the File menu New Folder item has the same effect.
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4.5 Tool Bar
Delete File(s) Button
Select file(s) and/or folder(s) and click this button to delete them (if allowed). Selecting
the File menu or work area popup menu Delete item has the same effect.
Properties Button
Select a file or a folder and click this button to display the Properties window, see section
4.5.12.2.1, “File Menu”. Selecting the File menu or work area popup menu Properties
item has the same effect.
Select File(s) Button
Click this button to display the Select window, see section 4.5.12.2.4, “Edit Menu”.
Selecting the Edit menu Select By item has the same effect.
Options Button
Click this button to display the NetOp File Manager - Options window, see section
4.5.12.2.6, “Options Menu”. Selecting the Options menu Options item has the same effect.
View Buttons
Click one of the four view buttons Large Icons, Small Icons, List and Details to display
folders and files in the work areas in different views, see section 4.5.12.2.5, “View Menu”.
Selecting the View menu items has the same effect.
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4.5.12.4 Work Areas
The two work areas have identical layout (only one is shown).
Only one of the work areas is selected at a time as indicated by its colored title bar. Press
the TAB key to switch the work area selection. Selecting folders and files in a display area
automatically selects the matching work area.
The top title bars display <Teacher> in the left work area and the Student computer name
in the right work area.
The directory bars below display an icon showing the type of drive and the letter of the
current drive in the left drop-down box and the path of the current directory in the right
drop-down box.
Click the button of the Drive drop-down box to display a list of the drives currently
defined on the computer with their descriptions. Select another drive to make it current and
display its letter in the drop-down box field.
Click the button of the Directory drop-down box to display a history list of up to 30
directories that have been displayed during the current file manager session. Select a list
entry to make the directory current. Alternatively, enter a path directly in the drop-down
box field and press the ENTER key to select a new current directory.
The display areas below contain directory folders and files of the current directory in one
of the available views: Large Icons, Small Icons, List and Details. Change the view by
clicking the view buttons in the tool bar or selecting the matching View menu item. If a
directory contains more information than can be contained in the display area, the display
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4.5 Tool Bar
area has scroll bars. Resize the NetOp File Manager window by dragging borders or
corners. The two work areas remain equally sized.
The Details view displays file details in a table with five columns: Name, Ext (extension),
Size, Date and Attrib (attributes). Change column widths by dragging column separations.
Sort records (ascending/descending) by any column by clicking the column heading.
Directory folders are always displayed before files. Attributes are described with the
following letters:
a: Archive
h: Hidden
r: Read-only
s: System
Double-click a directory folder in the display area to make it the current directory and
display its path in the directory bar, displaying its contents in the display area. Conversely,
double-click the Folder-Up icon in the top of the display area to move one step up in the
directory tree structure.
Select a folder or file by clicking its icon or name to highlight it. Click one folder or file,
and while holding down the SHIFT key click another one to select both and all in between.
Click multiple folders or files while holding down the CTRL key to select all clicked
folders or files.
When folders and files are selected, the bottom status bar displays the number of bytes in
the number of selected files. Folders are counted as files, but the number of bytes in files
within folders is not included in the count.
Use menu items or tool bar buttons to execute actions with selected folders and files.
Right-click a folder or file to display the following popup menu:
These menu items match File menu items, see section 4.5.12.2.1, “File Menu”.
Copy quickly between the current directories by dragging and dropping selected files and
folders. Files and folders dropped on a directory folder will be placed in that directory
folder.
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Drag and drop on the same computer, as well as other advanced features of Windows
Explorer are not available.
4.6 Class Control Panel
The Class Control Panel is used for setting up and controlling the Students of a class.
Four different views of the Students of a class are available:
Student Group View: This view provides the environment for setting up a class by
specifying Students and organizing them into Student groups, see section 4.6.1, “Student
Group View”.
Detail View: This view provides detailed information on each Student displayed as a table
record, see section 4.6.2, “Detail View”.
Classroom View: This view displaying Student head icons on a bitmap background
selected by the Teacher user provides the opportunity of placing Students according to
their location in a physical or virtual classroom, see section 4.6.3, “Classroom View”.
Mosaic View: This view displaying miniatures (thumbnails) of each Student screen
provides the opportunity of viewing at a glance what each Student user is doing on the
Student computer, see section 4.6.4, “Mosaic View”.
Select views with the buttons in the column to the left. Rearrange the View buttons by
dragging them up and down.
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The four views are explained in the following sections.

4.6.1 Student Group View
The view area is divided into two work areas by a moveable horizontal separation.
The upper Student Group View work area displays the Students of a class in a folder
structure with Student Groups and All Students.
The lower Available Students work area displays Students that are available on the
network.
4.6.1.1 Available Students Work Area
The class environment in a school, university or other educational organization can be
organized in different ways:
a) Each Student belongs to a class in the meaning of a group of Students. Students join
class using Connect to class:<Class name>. Teachers in turn run classes with the name
<Class name> with these Students. This is a traditional school setup.
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b) Teachers at different times run different classes in the meaning of teaching sessions.
Students can attend if they wish. Students join class using Browse for Classes and select
what running Teacher class to connect to and when to leave it. This is a university type of
setup.
c) Teachers at different times run different classes in the meaning of teaching sessions.
Students must attend. Students join class using Be available for any class. When a class
starts, available Students assigned to that class automatically connect to it, and when a
class stops, Students again become available for any class. This is an advanced school
setup.
These different ways correspond to the options in the Student Configuration menu
Program Options item/window Class tab, see section 5.3.1.2, “Class Tab”.
The Available Students work area refers to option c) above. Student records in this work
area are Students on the network that have joined class using Be available for any class
and that are not connected to a running Teacher class.
Note: Available Students will appear in the Available Students work area only if the box
Get Available Students is checked in the Configuration menu Program Options item/
window General tab, see section 4.7.1.1, “General Tab”.
Right-click in the Available Students work area to display the following popup menu:
Copy: This item is enabled only if one or more available Student records have been
selected. Select one or more Students by clicking while holding down the SHIFT or
CTRL key or by dragging a rectangle across records and select this item to copy
selected available Students to the clipboard. Students can be pasted from the
clipboard to a class or Student group in the Student Group View work area.
Invite: This item is enabled only if one or more available Student records have been
selected. Select one or more Students by clicking while holding down the SHIFT or
CTRL key or by dragging a rectangle across records and select this item or click the
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Invite button in the Available Students work area title bar (with a Student head icon
with a green questionmark (?)) to display the following window:
Optional text to accompany the invitation: []: Enter an invitation text in the
pane as shown.
OK: Click this button to close the window and send the invitation to the selected
available Students.
Help: Click this button to open the NetOp Teacher Help system on the Available
Students Work Area topic.
When a class invitation has been sent, in the Available Students work area the
head icons of Students to which the class invitation has been sent display a
green questionmark. The Invite button in the Available Students work area title
bar is replaced by a Cancel Invitation button (with a green questionmark and a
red X). Click the Cancel Invitation button to cancel the invitation.
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On the screen of invited Students a window like the following will appear:
Student users can connect Students to the class by clicking the OK button
or close the window without connecting by clicking the Cancel button.
Large Icons: Click this item to display available Students as large icons.
Small Icons: Click this item to display available Students as a horizontal list of small
icons.
List: Click this item to display available Students as a vertical list of small icons.
Details: Click this item to display available Students as records in a table with the
following columns:
Computer Name: This column contains Windows names of Student computers.
Student Login Name: This column contains login names selected on Students.
Windows Login Name: This column contains names by which Student computer
users have logged on to Windows.
Windows Login Domain: This column contains names of domains in which
Student computer users have logged on to Windows.
Address: This column contains IP addresses (if using TCP/IP communication)
or MAC addresses (if using IPX or NetBIOS communication) of Student
computers.
Change column widths by dragging column separations. Sort records
(ascending/descending) by any column by clicking the column heading.
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4.6.1.2 Student Group View Work Area

In the title bar next to Student Group View the class name is displayed. The down pointer
next to the class name opens the following menu:
This menu contains above the line the up to ten last classes run on the Teacher with a
checkmark next to the current class. Select another class to switch to that class,
displaying the selected class in the Student Group View work area.
CAUTION! Switching to another class will disconnect Students that are not in the
selected class.
Show All Classes: Select this item to display the following window:
The pane displays all classes created on the Teacher.
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OK: Select a class and click this button to close the window and swittch to the
selected class, displaying the selected class in the Student Group View work
area.
CAUTION! Switching to another class will disconnect Students that are not in
the selected class.
Help: Click this button to open the NetOp Teacher Help system on the Student
Group View Work Area topic.
The work area contains two main folders: Student Groups and All Students.
Right-click in the work area to display the following popup menu:
Cut: Select a Student and select this item to remove the Student and place it in the
clipboard.
Copy: Select a Student and select this item to place a copy of the Student in the
clipboard.
Paste: This item is enabled only if there are Students in the clipboard. Select this item
to add Student(s) in the clipboard to the All Students folder and to a Student group
folder, if selected.
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Add Student to Group: This item is enabled only if a Student group or a Student in a
Student group is selected. Select this item to display the following window:
Select one or more Students from the list: []: The pane contains records of all
Students in the All Students folder in a table with three columns:
Student Login Name: This column contains login names selected on
Students.
Windows Login Name: This column contains Windows logon names of
Student computer users.
Computer Name: This column contains names of Student computers.
(ascending/descending) by any column by clicking the column heading.
OK: Select one or more records and click this button to close the window and
add selected Students to the selected Student group.
Help: Click this button to open the NetOp Teacher Help system on the Student
Group View Work Area topic.
Note: Students can be added to a Student group by dragging them from the All
Students folder to a Student group folder. In the other views, a Student can be
added to a Student group by dragging its record, icon or thumbnail in the
View pane to a Student group folder icon or record in the Groups pane. A
Student can be in more than one Student group folder.
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New: This item expands into a submenu containing the items Create Student and
Create Group.
Create Student: Select this item to display the following window:
Enter in the fields if available multiple names that uniquely identify the
Student:
Student Login Name []: The login name selected on the Student.
Computer Name []: The name of the Student computer.
Computer Domain []: The domain of the Student computer.
Windows Login Name []: The name by which the Student user logs on to
Windows.
Windows Login Domain []: The domain in which the Student user logs on
to Windows.
OK: Click this button to close the window and add the new Student to the
All Students folder and to a Student group folder, if selected.
Help: Click this button to open the NetOp Teacher Help system on the
Student Group View Work Area topic.
Note: A Teacher will identify a connecting Student as the same as a
manually created Student only if the Student Login Name matches
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exactly. If the Student Login Name matches, Student Information

details of the connecting Student will apply.
Note: Create a new Student quickly by making the Student connect to the
class or by dragging an available Student from the Available Students
pane to the All Students folder in the Student Group View pane (or a
Student group folder, if the Student shall be in that Student group).
Create Group: This item is enabled only if the Student Groups folder or a
Student group folder under it is selected. Select this item to display the
following window:
Enter Name for New Folder []: Enter a Student group folder name in the
field.
OK: Click this button to close the window and create a new Student group
folder with the specified name in the Student Groups folder.
Note: A Student group can be created in the other views from the Groups
work area popup menu.
Delete: Select a Student or a Student group and select this item to delete it after a
warning. Connected Students (displaying a white face head icon) cannot be deleted.
Note: Students deleted from a Student group are not deleted from the All Students
folder and other Student group folders. Students deleted from the All Students
folder are deleted from all Student group folders.
Connection Properties: Select a Student and select this item to display the Student
Information window (see above) with information on the selected Student. The fields
of the Student Information window are disabled (gray) when a connected Student is
selected.
Connected Students’ head icons display a partly white face.
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Unconnected Students’ head icons display a gray face and a red dot with a white X across
them.
Curly brackets enclosing a Student name indicates that the Student is identified by another
name type than the Student Display Name type selected in the Configuration menu
Program Options item/window General tab, see section 4.7.1.1, “General Tab”.
While Student sessions can be run from Student Group View using tool bar buttons or
Commands menu items, the other available views are better suited and recommended for
running Student sessions.
4.6.1.3 Creating and Organizing Classes
Create, copy and delete classes in the Configuration menu Program Options item/window
Class tab, see section 4.7.1.2, “Class Tab”.
Create and manage Students and Student groups in a class in the Student Group View work
area, see section 4.6.1.2, “Student Group View Work Area”. Student groups can be created
and Students added to Student groups in the other views’ Groups work area, see section
4.6.2.2, “Groups Work Area”.
Students that join class by specifying a class name will automatically connect to the class
if it is running. If the class is not running, they will be waiting for that class. If Students
have not been created in the class by the Teacher user, by default they will not remain in
the class when the class is stopped running and restarted. In the Configuration menu
Program Options item/window General tab (see section 4.7.1.1, “General Tab”), check the
box Save New Students Between Classes to make connected uncreated Students remain in
the class as created when the class is stopped running and restarted.
Students that join class being available for any class will automatically connect to a class
in which they are created if the class is running. When a class is started, they will
automatically connect to the class if they are created in it. When the class is stopped
running, they will become available for any class. Unconnected Students in the network
that are available for any class will appear in the Student Group View Available Students
work area (see section 4.6.1.1, “Available Students Work Area”) and can be copied and
pasted or dragged and dropped into the class or a Student group by the Teacher user and
are thereby created in the class. Alternatively, they can be invited to connect to the class,
see section 4.6.1.1, “Available Students Work Area”.
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4.6.2 Detail View
The upper Detail View work area displays Students in a class as records in a table.
The lower Groups work area displays an All folder with a green checkmark and named
folders of Student groups.
4.6.2.1 Detail View Work Area
In the title bar next to Detail View the class name is displayed. The down pointer next to
the class name opens the view title bar menu that is identical for Student Group view,
Detail view, Classroom view and Mosaic view. See section 4.6.1.2, “Student Group View
Work Area”.
Click the Part/Whole icon at the right end of the title bar:
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- to switch between Part mode (without upper right sector) and Whole mode (with upper
right sector). In Part mode, only records of connected Students are displayed in the work
area. In Whole mode, records of all Students in the class are displayed in the work area.
Student records are displayed in a table with the following default columns:
Status Column: This column displays icons indicating the current status of the Student:
Student is unconnected.
Student is engaged in a Give Demo session.
Student is engaged in a Monitor Students session.
Student is engaged in a Chat session.
Student is engaged in an Audio Chat session.
Student is engaged in an Attention session.
Student is assistant Teacher in a Breakout Session.
Student is engaged in a Distribute Files session.
Student is engaged in a Collect Files session.
Student is engaged in a Remote Control session.
Student is engaged in a File Manager session.
Student has an unanswered Help Request.
Student Display Name Column: This column contains Student names according to the
Student Display Name type selection in the Teacher Configuration menu Program Options
item/window General tab, see section 4.7.1.1, “General Tab”.
Windows Login Name Column: This column contains the names by which Student users
have logged on to Windows.
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Information Column: This column may display system information like help request
messages and error messages for each Student.
Up to two more user-defined custom columns can be added to the table from the Teacher
Configuration menu Program Options item/window General tab, see section 4.7.1.1,
“General Tab”.
descending) by either Student Display Name or Windows Login Name by clicking column
headings.
Select connected Students by the following methods:
Click the record of a connected Student to select it.
Drag a rectangle (starting outside Student records) across several Student records to
select all connected Students covered by the dragging.
Click one Student record and while holding down the SHIFT key click another Student
record to select all connected Students including and between the clicked Student
records.
Click one Student record and while holding down the CTRL key click other Student
records to select all connected Students among the clicked Student records.
Sessions can be run with single or multiple connected Students by selecting them and
clicking an enabled (colored icon and black text) tool bar button or selecting a Commands
menu item. Different sessions can be run at the same time with different Student
selections.
See also sections 4.6.2.2, “Groups Work Area” and 4.6.2.4, “Student Shortcut Menu”.
4.6.2.2 Groups Work Area
The Groups work area displays group folder icons, All (with a green checkmark) for all
Students in the class and named icons for Student groups, or group records.
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Right-click in the work area outside a group folder icon or group record to display the
following popup menu:
Large Icons: Select this item to display Student groups as horizontal rows of large
folder icons.
Small Icons: Select this item to display Student groups as horizontal rows of small
folder icons.
List: Select this item to display Student groups as vertical rows of small folder icons.
Details: Select this item to display Student groups as records in a table with the
following columns:
Group Name: This column displays Student group names.
Member Count: This column displays Student group numbers of members.
Members: This column displays Student Display Names of members of the
Student group.
(ascending/descending) by either Group Name or Member Count by clicking the
column headings.
Create Group: Select this item to display the New Folder window that is explained in
section 4.6.1.2, “Student Group View Work Area”.
Right-click a Student group folder icon or record to display a popup menu that if the
Student group contains connected Students contains menu items that are explained in
section 4.6.2.5, “Student Group Shortcut Menu”. The following items are always included:
Create Group: Select this item to display the New Folder window that is explained in
section 4.6.1.2, “Student Group View Work Area”.
Delete: Select this item to delete the Student group.
Add Students quickly to a Student group by dragging their View work area records, head
icons or thumbnails to a Groups work area Student group folder icon or record and
dropping them. Students can be members of more than one Student group.
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Select connected Students in Student groups by the following methods:

Click a Student group folder icon or record to select all connected Students in this
Student group.
Drag a rectangle (starting outside group folder icons or records) across several
Student group folder icons or records to select all connected Students in the Student
groups covered by the dragging.
Click several Student group folder icons while holding down the SHIFT or CTRL key
to select all connected Students in those Student groups.
Click one Student group record and while holding down the SHIFT key click another
Student group record to select all connected Students in the Student group records
including and between the clicked Student group records.
Click one Student group record and while holding down the CTRL key click other
Student group records to select all connected Students in the clicked Student group
records.
Click the All group folder icon or record to select all connected Students in the class.
selections.
See also section 4.6.2.5, “Student Group Shortcut Menu”.
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4.6.2.4 Student Shortcut Menu

Right-click a connected Student (if part of a selection or not) to display a popup menu with
the following items:
Note: Menu items unavailable with the current selection are disabled.
Demo this Student: This item is enabled only if other Students are selected. Select
this item to start a Give Demo session demonstrating this Student to selected
Students, see section 4.5.1, “Give Demo”.
Chat with this Student: Select this item to start a Chat session with this Student only,
see section 4.5.3, “Chat”.
Audio Chat with this Student: Select this item to start an Audio Chat session with this
Student only, see section 4.5.4, “Audio Chat”.
Apply Attention on this Student: Select this item to start an Attention session with this
Student only, see section 4.5.5, “Attention”.
Stop Breakout Session: This item is enabled only if this Student is selected as
assistant Teacher in a breakout session, see section 4.5.6, “Breakout Session”. Select
this item to stop the breakout session.
Run a Program on this Student: This item expands into the Run Program menu, see
section 4.5.7, “Run Program”. Select a program to run it on this Student only.
Execute Command on this Student: This item expands into the Execute Command
menu, see section 4.5.8, “Execute Command”. Select a command to execute it on this
Student only.
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Collect Files from this Student: Select this item to start a Collect Files session with
this Student only, see section 4.5.10, “Collect Files”.
Distribute Files to this Student: Select this item to start a Distribute Files session
with this Student only, see section 4.5.9, “Distribute Files”.
Distribute file(s) on clipboard: This item is enabled only if files are stored in the
Teacher computer clipboard. Select this item to distribute the contents of the Teacher
computer clipboard to the most recently specified file location on this Student only,
see section 4.5.9, “Distribute Files”.
Remote Control this Student: Select this item to start a Remote Control session with
this Student, see section 4.5.11, “Remote Control”.
File Transfer with this Student: Select this item to start a File Manager session with
this Student, see section 4.5.12, “File Manager”.
Clear Help Request: This item is enabled only if this Student has an unanswered help
request. Select this item to remove the help request and delete a matching message
from the Information column in the Detail View work area.
4.6.2.5 Student Group Shortcut Menu
Right-click a Student group folder (if part of a selection or not) containing connected
Students to display a popup menu with the following items:
Demo Teacher to this Group: Select this item to start a Give Demo session
demonstrating the Teacher to connected Students in this Student group only, see
section 4.5.1, “Give Demo”.
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Monitor this Group: Select this menu item to start a Monitor Students session
monitoring connected Students in this Student group only, see section 4.5.2, “Monitor
Students”.
Chat with this Group: Select this item to start a Chat session with connected Students
in this Student group only, see section 4.5.3, “Chat”.
Audio Chat with this Group: Select this item to start an Audio Chat session with
connected Students in this Student group only, see section 4.5.4, “Audio Chat”.
Apply Attention on this Group: Select this item to start an Attention session with
connected Students in this Student group only, see section 4.5.5, “Attention”.
Breakout Session for this group: Select this item to start a Breakout Session for
connected Students in this Student group only, see section 4.5.6, “Breakout Session”.
Run a Program on this Group: This item expands into the Run Program menu, see
section 4.5.7, “Run Program”. Select a program to run it on connected Students in
this Student group only.
Execute Command on this Group: This item expands into the Execute Command
menu, see section 4.5.8, “Execute Command”. Select a command to execute it on
connected Students in this Student group only.
Distribute Files to this Group: Select this item to start a Distribute Files session with
connected Students in this Student group only, see section 4.5.9, “Distribute Files”.
Collect Files from this Group: Select this item to start a Collect Files session with
connected Students in this Student group only, see section 4.5.10, “Collect Files”.
Distribute file(s) in clipboard: This item is enabled only if files are stored in the
Teacher computer clipboard. Select this item to distribute the contents of the Teacher
computer clipboard to the most recently specified file location on connected Students
in this Student group only, see section 4.5.9, “Distribute Files”.
The two last items are explained in section 4.6.2.2, “Groups Work Area”.
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4.6.3 Classroom View
The upper Classroom View work area displays the Students of a class as named head icons
on a bitmap background selected by the Teacher user providing the opportunity of placing
Students according to their location in a physical or virtual classroom.
4.6.3.1 Classroom View Work Area
In the title bar next to Classroom View the class name is displayed. The down pointer next
to the class name opens the view title bar menu that is identical for Student Group view,
Work Area”.
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- to switch between Part mode (without upper right sector) and Whole mode (with upper
right sector). In Part mode, only the named head icons of connected Students are
displayed in the work area. In Whole mode, the named head icons of all Students in the
class are displayed in the work area, the named head icons of connected Students being in
color (partly white) and the named head icons of unconnected Students being gray.
When the Classroom View is opened for the first time, a default bitmap picture provides
the background of the work area. Right-click in the work area to display the popup menu
item Set Background Bitmap (possible other menu items are explained in section 4.6.2.4,
“Student Shortcut Menu”). Select this item to display the following window:
Bitmap
[] Enable background bitmap: Uncheck this box to remove any bitmap background
and leave a white background in the work area. All other options will be disabled
(gray text).
[] Tile background bitmap: Uncheck this box to display a tile bitmap picture as a
single picture in the upper left corner of the work area.
[]: The field displays the path of the currently used bitmap file.
recently used Teacher computer directory. Browse the Teacher computer directories
to select a bitmap (.BMP) file. Use Windows Paint or any other suitable drawing
program to design a background bitmap picture to suit your needs, e.g. a picture that
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resembles the physical classroom layout. Select this bitmap file to enter it into the
field.
Help: Click this button to open the NetOp Teacher Help system on the Classroom
View Work Area topic.
A green checkmark across a Student head icon indicates that the Student is engaged in a
session or that there is a system message in the Detail View work area Information column
regarding this Student, see section 4.6.2.1, “Detail View Work Area”.
Student head icons are named with Student Display Name according to the selection in the
Configuration menu Program Options item/window General tab (See section 4.7.1.1,
“General Tab”) and can be dragged around freely in the work area. Head icons cannot be
placed outside the maximized work area, but if head icons are placed outside a smaller size
work area, the work area will have scrollbars.
Click a connected Student head icon to select the Student.
Drag a rectangle (starting outside head icons or names) across several Student head
icons to select all connected Students covered by the dragging.
Click several Student head icons while holding down the SHIFT or CTRL key to select
all connected Students among the clicked Student head icons.
selections.
See also section 4.6.2.4, “Student Shortcut Menu”.
The Groups work area is identical for Detail view, Classroom view and Mosaic view. See
section 4.6.2.2, “Groups Work Area”.
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4.6.4 Mosaic View
The upper Mosaic View work area displays the Students of a class as miniature screen
images (thumbnails).
4.6.4.1 Mosaic View Work Area
In the title bar next to Mosaic View the class name is displayed. The down pointer next to
the class name opens the view title bar menu that is identical for Student Group view,
Work Area”.
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to switch between Part mode (without upper right sector) and Whole mode (with upper
right sector). In Part mode, only the thumbnails of connected Students are displayed in the
work area. In Whole mode, the thumbnails of all Students in the class are displayed, the
thumbnails of connected Students being in color and the thumbnails of unconnected
Students containing a cross-hatched pattern.
Right-click in the work area to display a popup menu with the items Thumbnail and Sort
(possible other menu items are explained in section 4.6.2.4, “Student Shortcut Menu”).
Thumbnail: This item expands into the following submenu:
The submenu contains predefined thumbnail formats (width times height in pixels)
with a checkmark next to the currently selected format, and a Customize item. Select
another format to apply that format to thumbnails in the work area.
Customize: Select this item to open the following window:
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Size/Width: []: The thumbnail width in pixels is displayed in the field. Edit the
width in the field.
Size/Height: []: The thumbnail height in pixels is displayed in the field. Edit the
height in the field.
Spacing/Width: (X:): []: The horizontal spacing between thumbnails in pixels is
displayed in the spin box. Use the controls box to adjust horizontal spacing.
Spacing/Height: (Y:): []: The vertical spacing between thumbnails in pixels is
displayed in the spin box. Use the controls to adjust vertical spacing.
Colors: []: The number of colors of thumbnails is displayed in the drop-down
box field. From the drop-down box list, select an available number of colors to
display it in the field.
Update Interval: [] s: The update interval in seconds is displayed in the spin
box. Use the controls to adjust the update interval.
Note: Network traffic is reduced with smaller thumbnails, fewer colors and a
longer update interval.
OK: Click this button to close the window and apply the customized thumbnail
format in the Mosaic View work area.
Cancel: Click this button to close the window without changing the thumbnail
format.
Help: Click this button to open the NetOp Teacher Help system on the Mosaic
View Work Area topic.
Note: A customized thumbnail format remains applied (and checked in the
submenu) when the Teacher is reloaded.
Sort: This item expands into the following items:
None: Select this item to not sort thumbnails.
Ascending: Select this item to sort thumbnails in the work area by Student Display
Name alphanumerically ascending.
Descending: Select this item to sort thumbnails in the work area by Student Display
Name alphanumerically descending.
Double-click the thumbnail of a connected Student to start a remote control session with
that Student.
Click a Student thumbnail to select the Student.
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4.7 Configuration
Drag a rectangle (starting outside thumbnails or names) across several Student

thumbnails to select all connected Students covered by the dragging.
Click several Student thumbnails while holding down the SHIFT or CTRL key to select
all connected Students among the clicked Students.
selections.
See also section 4.6.2.4, “Student Shortcut Menu”.
The Groups work area is identical for Detail view, Classroom view and Mosaic view. See
section 4.6.2.2, “Groups Work Area”.
4.7 Configuration
NetOp Teacher is configured from the Configuration menu that contains the items
Program Options (see section 4.7.1, “Program Options”) and Maintenance Password (see
section 4.7.2, “Maintenance Password”).
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4.7.1 Program Options

Select the Configuration menu Program Options item to display the following window:
This window has the following tabs that are explained in the following sections:
General
Class
Teachers
Give Demo
Monitor
Audio Chat
Attention
Run Program
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4.7 Configuration
Remote Control
Communication
Menu/Toolbar
of the displayed tab.
Note: For some Program Options changes to apply, NetOp Teacher must be restarted.
An Information window will be displayed, if this is the case.
4.7.1.1 General Tab
This tab is used for selecting options for entering and displaying Students in a class.
Options
[] Save new Students between Classes: Check this box (default: unchecked) to make
Students that have newly connected to a class remain in the class when the class is stopped
and restarted.
[] Get available Students: Check this box (default: checked) to make the Available
Students work area of the Student Group View display Students that are available on the
network and make Students that are available and in the running class connect to the class.
Student Display Name
() Student’s Login Name: Select this option (default: selected) to make the Teacher use the
Student Login Name selected on the Student as Student Display Name.
() Windows Login Name: Select this option (default: unselected) to make the Teacher use
the Windows login name of the Student computer user as Student Display Name.
() Computer name: Select this option (default: unselected) to make the Teacher use the
Student computer name as Student Display Name.
Display Custom Columns in Detail View
[]: Check a box to enable the fields to the right for adding a user defined custom column in
the Detail View work area to the right of the fixed columns.
Title []: Enter a heading name for the column.
Column Value []: Enter an environment variable or a Windows registry key and value
name.
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4.7.1.2 Class Tab
This tab is used for selecting a class, creating, copying and deleting classes and selecting
Student auto join options.
Option
[] Always Select Class at Startup: Check this box (default: unchecked) to display this tab
each time the Teacher is started to select a class. Leave the box unchecked to make the
Teacher load with the class that was running when the Teacher was last unloaded.
Class
Class Name: []: The drop-down box field displays the name of the currently selected
class. The drop-down box list contains the names of all classes existing on the Teacher.
Select a class from the list to display it in the drop-down box field.
CAUTION! Changing the name of a running class will disconnect Students that are not
in the selected class.
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4.7 Configuration
Add…: Click this button to display the following window:
Please enter class name: []: Enter in the field the name of a new class.
OK: Click this button to close the window and display the name in the Class name:
drop-down box field.
Copy…: Click this button to open the New Class window. Enter a new class name in the
field and click OK to save the setup of the selected class with a new class name.
Note: This is the way to create a new class without disconnecting Students.
Delete: Click this button to delete the class displayed in the drop-down box field from the
drop-down box list and display the next entry in the list in the drop-down box field. A
running class cannot be deleted.
Auto join Demo, Monitor, Chat and Attention
Auto join: []: The drop-down box list contains the following options:
No - Never: Select this option to never make newly connected Students join an
ongoing demo, monitor, chat, or attention session.
Yes - Automatic: Select this option to make newly connected Students automatically
join an ongoing demo, monitor, chat, or attention session.
Prompt before join: Select this option (default selection) to display the following
window when a Student connects during an ongoing demo, monitor, chat or attention
session:
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Yes: Click this button to make the newly connected Student join ongoing
sessions.
No: Click this button to not make the newly connected Student join ongoing
sessions.
Select an option from the list to display it in the drop-down box field.
Note: Auto Join will not work if there are version 2.0 Students in the class. If Auto Join
is enabled and version 2.0 Students are in the class, the Teacher user will be notified.
4.7.1.3 Teachers Tab
This tab is used for specifying a Teacher name other than Teacher and implementing
Teacher user authentication.
Authentication
[] Use Teacher Profiles: Check this box (default: unchecked) to enable authentication of
Teacher users by using Teacher profiles.
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4.7 Configuration
Teacher user authentication is explained in sections 4.7.1.3.1, “NetOp Teacher User

Authentication” and 4.7.1.3.2, “Windows Teacher User Authentication”.
Teacher Name
Title: []: Optionally, in the field enter a title identifying the Teacher to Students.
Teacher Name: []: Edit the field contents to identify the Teacher to Students by another
name than Teacher.
4.7.1.3.1 NetOp Teacher User Authentication
When the Use Teacher Profiles checkbox is checked, the Teacher tab has the following
content:
Authentication
[] Use Teacher Profiles: Uncheck this box to display the Teachers tab options without
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[] Validate using Windows Security Management: Check this box to display the Windows
Teacher user authentication Teachers tab options.
Windows Teacher user authentication is explained in section 4.7.1.3.2, “Windows Teacher
User Authentication”.
Teacher Profiles
[]: The pane contains Teacher profile records in a table with a User Name column.
Change column width by dragging the column separation. Sort records (ascending/
descending) by clicking the column heading.
Add User…: Click this button to display the following window:
Login
User Name: []: Enter the NetOp Teacher login user name of this Teacher user in the
field.
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4.7 Configuration
Change Password: Click this button to display the following window:
Change password for: []: This disabled field displays the user name entered in
the Teacher Profile window.
Old password: []: Enter the old password of this Teacher user (initially none) in
this field.
New password: []: Enter the new password of this Teacher user in this field.
Confirm password: []: Enter the new password again for confirmation.
Note: Password keyboard entries display as asterisks (*).
Help: Click this button to open the NetOp Teacher Help system on the Windows
Teacher User Authentication topic.
Teacher Name
Title: []: Optionally, enter in the field a title identifying this Teacher user to Students.
Teacher Name: []: Edit the field contents to identify the Teacher to Students by
another name than Teacher.
Note: This Teacher title and name is specific to the logged-in user.
Help: Click this button to open the NetOp Teacher Help system on the NetOp
The new user name will now appear next to a head icon in the table.
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Edit: Select a user in the table and click this button to open the Teacher Profile window,
where entries can be edited.
Delete: Select a user in the table and click this button to delete the user from the table.
When NetOp Teacher user authentication has been implemented, the following window
will be displayed when loading NetOp Teacher:
Login Information
User Name: []: Enter the Teacher user login name in the field.
Password: []: Enter the Teacher user login password in the field.
OK: Click this button to close the window and login to the Teacher.
Help: Click this button to open the NetOp Teacher Help system on the NetOp
When Teacher user authentication has been implemented, an additional Log Off item will
be added to the Configuration menu. Select this item to log off the current user and display
the (NetOp) Login or the Login Using Windows NT Authentication window in front of the
Teacher window.
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4.7 Configuration
4.7.1.3.2 Windows Teacher User Authentication

When the Use Teacher Profiles and the Validate using Windows Security Management
checkboxes are checked, the Teacher tab has the following content:
Authentication
[] Use Teacher Profiles: Uncheck this box to display the Teachers tab options without
[] Validate using Windows Security Management: Uncheck this box to display the NetOp
Teacher user authentication Teachers tab options.
NetOp Teacher user authentication is explained in section 4.7.1.3.1, “NetOp Teacher User
Authentication”.
Teacher Profiles
[]: The pane contains Teacher profile records in a table with a User Name column and a
Domain column.
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descending) by either column by clicking the column heading.
Add User…: Click this button to display the following window:
Login
Domain: []: The drop-down box list contains all domains recognized by the Teacher
computer. Select from the list the domain managing security for this Teacher user to
display it in the drop-down box field.
User Name: []: The drop-down box list contains all user names recognized by the
selected domain. Select the user name of this Teacher user from the list to display it in
the drop-down box field.
Teacher Name
Title: []: Optionally, enter a title identifying this Teacher user to Students.
Teacher Name: []: Edit the field contents to identify the Teacher to Students by
another name than Teacher.
Note: This Teacher title and name is specific to the logged-in user.
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4.7 Configuration
The selected user name will now be displayed next to a user icon in the left column and the
domain name in the right column of the table.
Add Group…: Click this button to display a Teacher Profile window similar to the window
displayed with Add User…, except that the User Name drop-down box list contains only
group names. An added group displays the group name next to a group icon in the left
column and the domain name in the right column of the table.
Edit: Select a user or group record in the table and click this button to open the matching
Teacher Profile window where entries can be edited.
Delete: Select a record in the table and click this button to delete the record from the table.
When Windows Teacher user authentication has been implemented, the following window
will be displayed when loading NetOp Teacher:
Login Name: []: Enter the Teacher user Windows logon name in the field.
Password: []: Enter the Teacher user Windows logon password in the field.
Domain: []: Enter the Teacher user domain in the field.
OK: Click this button to close the window and login to the Teacher.
When Teacher user authentication has been implemented, an additional Log Off menu item
will be added to the Configuration menu. Select this item to log off the current user and
display the (NetOp) Login or the Login Using Windows NT Authentication window in
front of the Teacher window.
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4.7.1.4 Give Demo Tab
This tab is used for selecting options for demonstration sessions.

On Demoed Student
[] Lock keyboard and mouse: Check this box (default: unchecked) to disable keyboard and
mouse on a demonstrated Student computer.
Student Options...: Click this button to display the Student Options window to select
connection properties for the demonstrated Students that are actually remote controlled
during demonstration, see section 4.5.11.2, “Student Options”.
On Teacher during Student Demo
[] Hide Teacher Main Window and Show demo in full screen at Startup: Check this box
(default: unchecked) to make full screen mode on the Teacher the default mode when
demonstrating a Student.
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4.7 Configuration
On Receiving Students
[] Show Demo in full screen at Startup: Check this box (default: checked) to make full
screen mode on Students receiving demonstration the default mode.
[] Launch Toolbox: Check this box (default: unchecked) to display the Demo toolbox on
the screen of Students receiving demonstration.
4.7.1.5 Monitor Tab
This tab is used for selecting options for monitoring sessions.

Monitor Students
Monitor Interval Between Students: [] s.: The field displays the default 15 seconds
between switching from one monitored Student to the next. A number between 4 and 999
can be specified.
Monitor Students in Full Screen: Check the box (default: unchecked) to make full screen
mode on the Teacher the default mode when monitoring.
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Student Options...: Click this button to display the Student Options window to select
connection properties for monitored Students that are actually remote controlled during
monitoring, see section 4.5.11.2, “Student Options”.
4.7.1.6 Audio Chat Tab
This tab is used for selecting options for audio chat communication.
Microphone Sensitivity
Silence Level: This slider control sets the microphone sound input level below which no
audio data shall be sent.
Line Hold: This slider control sets the period in which audio data shall continue to be sent
after the microphone sound input level has dropped below the Silence Level.
Note: Setting a suitable Silence Level and Line Hold period optimizes the compromise
between bandwidth consumption and sound transmission quality.
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4.7 Configuration
Advanced...: Click this button to display the following window:
Playback
Preferred Device: []: The drop-down box default selection is <Use any available
device>. Any device found by NetOp on the Teacher computer is included in the
drop-down list and can be selected.
Record
device>. Any device found by NetOp on the Teacher computer is included in the
drop-down list and can be selected.
Audio Compression
This section contains guidelines for selecting a suitable audio compression codec.
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Help: Click this button to open the NetOp Teacher Help system on the Audio Tab
topic.
Check Sound System: Click this button to check the sound system on the Teacher computer
and view a check result message.
4.7.1.7 Attention Tab
This tab is used for selecting options for the appearance of the Attention screen on Student
computers.
Show Attention
() Bitmap: Select this option (default selection) to display the Attention Bitmap section in
the lower part of the tab. Attention Bitmap is explained in section 4.7.1.7.1, “Attention
Bitmap”.
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4.7 Configuration
() Text: Select this option to display the Attention Text section in the lower part of the tab.
Attention Text is explained in section 4.7.1.7.2, “Attention Text”.
() Web Page: Select this option to display the Attention Web Page section in the lower part
of the tab. Attention Web Page is explained in section 4.7.1.7.3, “Attention Web Page”.
4.7.1.7.1 Attention Bitmap
File Name: []: By default, the drop-down box field is empty and the NetOp School bitmap
NETOPSCH.BMP that resides in the Student computer directory where NetOp Student is
installed will be displayed on Student screens on a white background during an Attention
session. To specify another picture, enter the Student computer path and file name of the
bitmap (.BMP) file in the field, or alternatively select a bitmap file from the drop-down
box list or use the Browse button to select a bitmap file.
Browse...: Click this button to display a Windows Open window displaying the most
recently used Teacher computer directory with directory folders and bitmap files only.
Browse the Teacher computer directories to select a file, inserting its path and file name
into the File Name drop-down box field.
Bitmap Display Method
() Centered: Select this option (default selection) to display the selected bitmap picture
centered in Student screens (with the background color selected below covering the rest of
the screen).
() Stretched: Select this option to stretch the selected bitmap picture to cover Student
screens.
Background Color: Click this button to display the Windows Color window for selecting a
background color for the part of the Student screen not covered by the selected bitmap.
Note: A selected bitmap will be displayed on Student computers only if the bitmap file
resides on Student computers in the specified location.
Tip: Use Distribute Files to distribute Attention bitmap files to Student computers.
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4.7.1.7.2 Attention Text

On the Attention tab, select the option Text to display the following in the lower part of the
tab:
[]: Type the text (maximum 132 characters) that shall be displayed on Student screens in
the field. Use CTRL+ENTER for line breaks.
[] Center Text: Check the box (default: checked) to center the text on Student screens.
Unchecking the box will place the text in the upper left corner of Student screens.
Background Color: Click this button to display the Windows Color window for selecting a
text background color covering Student screens.
Font: Click this button to display the Windows Font window for selecting a font for the
text.
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4.7 Configuration
4.7.1.7.3 Attention Web Page

On the Attention tab, select the option Web Page to display the following in the lower part
of the tab:
Web Page Address: [] Format: www.netop.com: Enter a web page address in the specified
format in the field to display the web page on Student screens during an Attention session.
Note: Student computers must be able to reach the specified website with their Internet
browser to display the web page.
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4.7.1.8 Run Program Tab
This tab is used for specifying programs that shall be included in the Run Program drop-
down menu that is displayed when clicking the Run Program tool bar button or selecting
the matching Commands menu item.
Run Program []
The pane contains specified programs as records in a table with two columns:
Description: This column contains user-specified program descriptions that will
appear in the Run Program drop-down menu.
Path: This column contains paths and file names of program files residing on Student
computers.
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4.7 Configuration
Add…: Click this button to display the following window:
File
Description: []: Enter the program description that shall appear in the Run Program
drop-down menu in the field.
File Name: []: Enter the program path and file name in the field.
Command Line: []: If running the program requires switches, the program command
line including required switches must be specified in this field.
Translate: Click this button to make NetOp identify and run files by using
environment variables.
recently used Teacher computer directory with directory folders and program files
only. Browse the Teacher computer directories to select a file, inserting its name into
the Description: field and its path and file name into the File Name: field.
Tip: Use Distribute Files to distribute files to be run on Student computers.
Run
Normal: Select this option to run the program in a default size window.
Maximized: Select this option to run the program in a maximized window.
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Minimized: Select this option to run the program minimized.

OK: Click this button to close the window and insert the specification in the Run
Program tab pane.
Help: Click this button to open the NetOp Teacher Help system on the Run Program
Tab topic.
Properties: Select a record in the pane and click this button to display the Run Program
window explained above with the properties of the selected record. The record properties
can be edited in the window.
Delete: Select a record in the table and click this button to delete it.
4.7.1.9 Remote Control Tab
This tab is used for selecting remote control options.
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4.7 Configuration
Remote Control
Lock Keyboard and Mouse: Check this box (default: unchecked) to disable keyboard and
mouse on the Student computer when starting a remote control session.
Show Remote Control in Full Screen: Check this box (default: unchecked) to display the
Student screen image in full screen mode when starting a remote control session.
Hot Keys Assignment
Zoom in and out: []: Three checkboxes (SHIFT, CTRL and ALT) and a one-character field
are available for assigning the keystroke combination required for switching between
window mode and full screen mode. The default assignment is CTRL+Z.
Student Options…: Click this button to display the Student Options window for selecting
connection properties of remote controlled Students, see section 4.5.11.2, “Student
Options”.
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4.7.1.10 Communication Tab
This tab is used for selecting communication options.

Max Packet Size
() Automatic: Select this option to make NetOp determine the optimum size of data
packets sent from the Teacher to Students.
() Specify: [] (512 - 5120): Select this option to enable the specification in the field of the
maximum size of data packets sent from the Teacher to Students in the interval 512 to
5120 bytes.
Note: If a communication problem is encountered, reducing the packet size to the
minimum may contribute to solving the problem.
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4.7 Configuration
Communication Profile []
Note: A communication profile is a named configuration of a communication device
enabling a NetOp module to communicate on a network. See section 6.2,
“Communication Devices”.
The drop-down box field displays the name of the selected communication profile. The
drop-down box list contains all communication profiles existing on the Teacher. Select a
communication profile from the list to display it in the field.
New: Click this button to display the Communication Profile Edit window for creating a
new communication profile, see section 6.2, “Communication Devices”.
Edit: Click this button to display the Communication Profile Edit window for editing the
selected communication profile, see section 6.2, “Communication Devices”.
Delete: Click this button to delete the selected communication profile, displaying the next
communication profile in the drop-down box list in the field.
NetOp Name Server
Name Space ID: []: NetOp Name Servers store NetOp name information in separate
named name spaces. The default name space ID is PUBLIC. To use another name space,
edit the field contents. See section 7.6, “NetOp Name Server”.
Note: For Communication tab setting changes to apply, NetOp Teacher must be
restarted. An Information window with a notice to this effect will be displayed when
closing the Program Options window to apply changes.
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4.7.1.11 Menu/Toolbar Tab
This tab is used for selecting what matching Commands menu items and tool bar buttons
shall be displayed.
Menu and Toolbar Button Layout []
The pane displays checkboxes next to the names of all matching Commands menu items
and tool bar buttons that can be displayed:
[] Give Demo
[] Monitor Student
[] Chat
[] Audio Chat
[] Run Program
[] Attention
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4.7 Configuration
[] Breakout Session
[] Execute Command
[] Distribute Files
[] Collect Files
[] Remote Control
[] File Manager
By default, all checkboxes are checked. Uncheck boxes to remove matching Commands
menu items and tool bar buttons.
A maintenance password can be applied for protecting Configuration menu items and
configuration files. When protected, changes of configuration files have no effect and are
not retained when the Teacher is unloaded and reloaded.
Select the Configuration menu Maintenance Password item to display the following
window:
Old password: []: To change an existing maintenance password (initially none), enter
the existing password in the field.
New password: []: Enter the new password in the field.
Confirm password: []: Re-enter the new password for confirmation.
Help: Click this button to open the NetOp Teacher Help system on the Maintenance
Password topic.
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Note: Keyboard entries display in the fields as asterisks. To disable maintenance

password protection, leave the New password: and Confirm password: fields blank.
When maintenance password protection has been applied, the following window will be
displayed when the selection of any Configuration menu item is attempted:
Enter password: []: Enter the required maintenance password in the field.
If the entered password is not accepted, the password entry procedure can be repeated.
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4.7 Configuration
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Chapter 5 - NetOp Student
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5.1 Summary
5.1 Summary
This chapter explains the details of NetOp Student. NetOp Student is the module enabling
connecting to a class running on a NetOp Teacher and taking part in educational activities
controlled by the Teacher user.
This chapter includes: Starting NetOp Student, Student Window, Configuration and
Student Session Options.
5.2 Starting NetOp Student

Installing NetOp Student is explained in chapter 2, “Installation”.
5.2.1 Starting the Student from a Program Folder or Directory
In the program folder created when the Student was installed (typically the folder
displayed when in Windows clicking Start\Programs\NetOp School), click the Student
item.
Alternatively, in the directory where the Student program was installed (typically the
directory C:\Program Files\Danware Data\NetOp School\Student), double-click the
NSTDW32.EXE icon.
This will start the Student program in the configuration applied last time the Student was
running. The first time the Student is started after a standard installation, a default
5.2.2 Starting the Student from a Command
To start NetOp Student from another application, use the command:
<Path>NSTDW32
- where <Path> is the path to the directory where NetOp Student is installed.
This will start the Student program in the configuration applied last time the Student was
running. The first time the Student is started after a standard installation, a default
When starting the Student from a command, the communication profile and the name of
the class that the Student shall connect to can be specified by entering switches after the
command. The complete syntax is:
NSTDW32 [/C:<Communication profile>] [/N:<Class name>]
If the class name contains spaces, it must be enclosed within quotation marks.
If any of the switches are not used, the configuration from the last time the Student was run
will be used.
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To start the Student with the communication profile IPX and join the class Geography, use
the following command line:
NSTDW32 /C:IPX /N:Geography
To start the Student with the same communication profile as the last time it was run but
with the class name Dr. Nelson, use the following command line:
NSTDW32 /N:”Dr. Nelson”
5.2.3 Student Startup
When the Student is loaded for the first time after a standard installation, the following
window is displayed in front of the Student window:
This window prompts you to select a class connect option. A class connect option must be
selected for the Student to join class.
Class
() Connect to class: []: Select this option and enter a class name of up to 32 characters in
the drop-down box field to make the Student browse the network for a class having this
name and connect to it if found when Join Class is selected for communication to become
initialized. If class names have been entered before, a class name will appear in the drop-
down box field, and other previously entered class names can be selected from the drop-
down box list to appear in the drop-down box field as selected.
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5.2 Starting NetOp Student
() Browse for Classes: Select this option to make the Student browse the network for
available classes and display the following window when Join Class is selected for
communication to become initialized:
Available Classes []: The pane displays the names of running classes of Teachers that
have responded to the browse.
OK: Select a class name from the pane to highlight it and click this button to make
the Student connect to the selected class.
Help: Click this button to open the NetOp Student Help system on the Class Tab
topic.
() Be available for any class: Select this option to make the Student announce itself on the
network as available for any class when Join Class is selected for communication to
become initialized. Teacher users decide what available Students to accept in their running
class.
Cancel: Click this button to close the window without applying selections. The class
connect option can be selected later, but until then class cannot be joined (communication
cannot be initialized).
Help: Click this button to open the NetOp Student Help system on the Class Tab topic.
Note: The Class tab that is displayed alone when the Student is started for the first time
is displayed as one of several tabs when selecting the Configuration menu Program
Options item displaying the Program Options window.
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The following window is displayed:
Do you want to register your NetOp product online?

[] Don’t prompt again: Check this box to not have this window displayed again.
Yes: Click this box to display the Register On-line page of the website
No: Click this button to close the window and display the Student window.
Note: Registering your NetOp product with the manufacturer may prove useful if you
lose your license certificate or if you want to upgrade your product to a newer version.
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5.3 Student Window
5.3 Student Window
The NetOp Student window contains from the top the following elements: title bar, menu
bar, tool bar, Computer Name field, Help button, Communication Profile section and status
bar.
5.3.1 Title Bar
Click the Student icon at the left end of the title bar or right-click anywhere in the title bar
to display the window menu with the following items:
Restore and Maximize are disabled, and the Size item cannot be applied, as the size of
the Student window cannot be changed.
Move: Select this item to move the Student window with the keyboard arrow
controls. Typically, dragging the title bar is used instead.
Minimize: Select this item to reduce the Student window to an icon in the Windows
task bar tray in the lower right corner of the screen, from where it can be restored by
double-clicking the icon. The Minimize button at the right end of the title bar has the
same effect.
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Close: Select this item to unload the Student. The Close button at the right end of the
title bar, the File menu Exit item and the Exit button in the tool bar have the same
effect.
Next to the NetOp Student window name the following status messages will be displayed
when communicating (when the left tool bar button displays a clock with the text Leave
Class):
Initializing communication when the Student initializes communication.
Waiting for <Class name> when the communicating Student is not connected to a
class specified in the Connect to Class: field or selected to connect to in the Select
Class window.
<Class name> when the Student is connected to a class (Teacher).
<Available> when the Student is available for any class.
Closing communication when the Student stops communication to disconnect from
the class Teacher.
At the right title bar end, the Minimize button has the same effect as the title bar menu
Minimize item, the Maximize/Restore button is disabled, and the Close button has the same
effect as the title bar menu Close item.
5.3.2 Menu Bar
The menu bar contains the menus File, Connection, Utilities, Configuration and Help that
are explained in the following sections.
5.3.2.1 File Menu
This menu contains one item, Exit. Select this item to unload the Student. Selecting the
title bar menu Close item, clicking the title bar Close button and clicking the tool bar Exit
button have the same effect.
5.3.2.2 Connection Menu
This menu contains two items.
The first item is Join Class when Student communication is off, Leave Class when Student
communication is on or Hangup when the Student is engaged in a remote control or file
manager session with a Teacher. Select this item to change the connection status of the
Student as specified (if allowed, see section 5.5.4, “Join Class/Leave Class/Hangup”).
Clicking the tool bar Join Class/Leave Class/Hangup button has the same effect, see
section 5.3.3, “Tool Bar”.
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5.3 Student Window
The second item is Re-initialize Student. Selecting this item has the same effect as
selecting (Hangup plus) Leave Class immediately followed by Join Class in the menu
item above. This item is particularly useful to a Teacher user remote controlling the
Student, as it enables the Teacher user to implement configuration changes on the Student
that require re-initialization of the Student by remote control.
5.3.2.3 Utilities Menu
This menu contains the item Request Help that is enabled only when the Student is
connected to a class (Teacher). Select the enabled item to display the following window:
Problem Description: []: Enter in the field a message that will display on the Teacher
when the help request is sent.
OK: Click this button to close the window and send the help request.
Cancel: Click this button to close the window without sending the help request.
Help: Click this button to open the NetOp Student Help system on the Student
Window topic.
When a help request is pending, the menu item will display Cancel Help. Select this item
to cancel the help request.
Clicking the tool bar button Request Help/Cancel Help has the same effect.
5.3.2.4 Configuration Menu
This menu is explained in section 5.4, “Configuration”.
5.3.2.5 Help Menu
This menu contains the four items Contents, Using Help, Online support and About…. An
additional item, Save Communication Log, can be added temporarily.
Contents
Select this item to open the NetOp Student Help system on the Welcome to NetOp School
topic displaying the contents of the Help system in the left pane.
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Using Help
Select this item to open the Windows Help Topics: How to Use Help system.
Online Support
Select this item to open the Contact Technical Support page of the website
Online Registration
Select this item to open the Register On-Line page of the website www.netop.com on your
Internet browser.
About...
Select this item to display the following window:
This window contains information on your NetOp School installation that will be needed
in case you require technical support. Please take special notice of the build number in the
format YYYYDDD that is enclosed in parentheses next to the version number.
Improved builds of NetOp School version 2.5 with a higher build number will be released
from time to time and can be downloaded from the website www.netop.com Support
section, select Download Build. In order to secure that your NetOp School installation is
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5.3 Student Window
up to the current standard, you should always have the most recently released build
System Info…: Click this button to display the System Info window, see section 6.3, “Help
About System Info”.
OK: Click this button to close the window.
Save Communication Log
Normally, this menu item is not displayed. Click About... and press ALT+Z to display Save
Communication Log as a temporary item in the Help menu.
Select this item to save a log of the most recent communication with the Teacher module.
This log may be requested by NetOp support professionals for troubleshooting
communication problems. The following window is displayed:
The window displays where the log is saved.

Yes: Click this button to close the window and view the log.
No: Click this button to close the window without viewing the log.
5.3.3 Tool Bar
Join Class/Leave Class/Hangup

This button displays Join Class when Student communication is off, Leave Class when
Student communication is on or Hangup when the Student is engaged in a remote control
or file manager session with a Teacher. Click the button to change the connection status of
the Student as specified (if allowed, see section 5.5.4, “Join Class/Leave Class/Hangup”).
Selecting the Connection menu Join Class/Leave Class/Hangup items has the same effect,
see section 5.3.2.2, “Connection Menu”.
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Request Help/Cancel Help

This button is enabled (colors and black text) only when the Student is connected to a class
(Teacher). Click the button to display the Request Help window that is explained in section
5.3.2.3, “Utilities Menu”. Selecting the Utilities menu Request Help item has the same
effect. When a help request has been sent, the button displays Cancel Help and black lines
across the icon. Click the button to cancel the help request.
Exit
Click this button to unload the Student. Selecting the title bar menu Close item, clicking
the title bar Close button and selecting the File menu Exit item have the same effect.
5.3.4 Computer Name Field
This disabled (gray text) field displays the Windows name of the Student computer.
5.3.5 Help Button
Click this button to open the NetOp Student Help system on the Welcome to NetOp School
topic.
5.3.6 Communication Profile Section
This section is enabled only when the Student is not communicating (the left tool bar
button displaying Join Class).
enabling a NetOp module to communicate on a network. See section 6.2,
“Communication Devices”.
[]: The drop-down box field displays the name of the currently enabled communication
profile. The drop-down box list contains all communication profiles existing on the
Student. Select a communication profile from the drop-down box list to display it in the
drop-down box field.
new communication profile.
Edit: Click this button to display the Communication Profile Edit window for editing the
selected communication profile.
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5.4 Configuration
Delete: Click this button to delete the selected communication profile, displaying the next
communication profile in the drop-down box list in the field.
The Communication Profile Edit window that is common to NetOp Teacher and NetOp
Student is explained in section 6.2, “Communication Devices”.
5.3.7 Status Bar
When the mouse pointer is over a menu item, the left end of the status bar displays a short
explanation of the menu item.
When one or two NetOp Name Servers are used (see section 6.2.3.2.1, “Advanced TCP/IP
Configuration”), the status bar displays a “yellow pages” icon. A red X over this icon
indicates that none of the selected NetOp Name Servers are available. A red exclamation
mark (!) over this icon indicates that only one of two selected NetOp Name Servers is
available.
The right end of the status bar displays the IP address of the Student computer when
connected to the network with a communication profile using the TCP/IP (UDP)
5.4 Configuration
In a standard installation, a default configuration is applied to the Student. A range of
configuration options accommodating different demands are available from the
Configuration menu items Program Options, Maintenance Password and Communication
Profiles that are explained in the following sections.
Note: Student configuration settings other than default are written to files, see section
7.3, “NetOp School Configuration Files”.
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5.4.1 Program Options

Select the Configuration menu Program Options item to display the following window:
The Program Options window contains the following tabs:

General
Class
Student Login
Access
Audio Chat
Help Request
Communication
- that are explained in the following sections.
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5.4 Configuration
OK: Click this button to close the Program Options window and apply selections.
Cancel: Click this button to close the Program Options window without applying
selections.
Help: Click this button to open the NetOp Student Help system on the topic having the
name of the currently displayed tab.
5.4.1.1 General Tab
This tab is used for selecting options for startup and display of the Student window.
Startup
[] Join Class at program startup: Check this box (default: checked) to make the Student
join class (initialize communication) when the Student module is loaded.
[] Load Student at Windows startup: Check this box (default: checked) to make the
Student module load when Windows starts on the computer.
[] Minimize Student at program startup: Check this box (default: unchecked) to make the
Student display as only an icon in the Windows task bar tray in the lower right corner of
the screen when loaded.
[] Stealth mode (hide Student when started): Check this box (default: unchecked) to make
the Student invisible to the Student user when loaded.
Note: When running a Student in stealth mode, the Student window can be displayed by
running the SHOWHOST program (double-clicking the file SHOWHOST.EXE
installed in the directory where NetOp School is installed).
Connection
[] Minimize Student when Teacher connects: Check this box (default: unchecked) to make
the student window minimize into an icon in the Windows task bar tray in the lower right
corner of the screen when a Teacher starts a remote control or file manager session with
the Student.
[] Let the Student always be the top most window: Check this box (default: unchecked) to
make the Student window always appear in front of any other window on the Student
screen when a Teacher runs a remote control or file manager session with the Student.
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5.4.1.2 Class Tab
This window is used for selecting a class connect option.

Class
() Connect to class: []: Select this option and enter a class name of up to 32 characters in
the drop-down box field to make the Student browse the network for a class having this
name and connect to it if found when Join Class is selected for communication to become
initialized. If class names have been entered before, a class name will appear in the drop-
down box field, and other previously entered class names can be selected from the drop-
down box list to appear in the drop-down box field as selected.
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5.4 Configuration
() Browse for Classes: Select this option to make the Student browse the network for
available classes and display the following window when Join Class is selected for
communication to become initialized :
Available Classes []: The pane displays the names of running classes of Teachers that
have responded to the browse.
OK: Select a class name from the pane to highlight it and click this button to make
the Student connect to the selected class.
Help: Click this button to open the NetOp Student Help system on the Class Tab
topic.
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Note: If in the Student Login tab the option Prompt for Login Name: has been
selected, the following combination window will be displayed when Join Class is
selected for communication to become initialized:
In this window, both selections can be made at the same time, see also section
5.4.1.3, “Student Login Tab”.
() Be available for any class: Select this option to make the Student announce itself on the
network as available for any class when Join Class is selected for communication to
become initialized. Teacher users decide what available Students to accept in their running
class.
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5.4 Configuration
5.4.1.3 Student Login Tab
This tab is used for selecting the name by which Students identify themselves to Teachers.
Student Login Name
Identify Student by: []: The drop-down box list contains the following options:
Windows Login Name: The name used by the Student user to logon to Windows.
Windows Login Name and \Domain: The name used by the Student user to logon to
Windows and the domain of the Student computer separated by a backslash character
(\).
Windows Full Name: The full Windows user management name matching the name
used by the Student user to logon to Windows.
Windows Full Name and \Domain: The full Windows user management name
matching the name used by the Student user to logon to Windows and the domain of
the Student computer separated by a backslash character (\).
Computer Name: The Windows name of the Student computer.
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Computer Name and \Domain: The Windows name of the Student computer and the
domain of the Student computer separated by a backslash character (\).
Prompt for Login Name: Select this option to display the following window when
Join Class is selected for communication to become initialized:
Please Enter Student Login Name: []: Enter a name or an environment variable
in the field.
Note: If in the Class tab the option Browse for Classes has been selected, the
following combination window will be displayed when Join Class is selected
for communication to become initialized:
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5.4 Configuration
In this window, both selections can be made at the same time, see also section
5.4.1.2, “Class Tab”.
Login as: Select this option to enable the Enter Name: []: field below. Enter a name
or an environment variable in the field.
The name selected according to the drop-down box field will be displayed below under the
text This is the name that identifies the Student on the Teacher:
5.4.1.4 Access Tab
This tab is used for specifying Teacher access limitations to the Student.
Limit Access
[] Limit Access to Student: Check this box to enable the Prevent Teacher from section
below.
Prevent Teacher From
[] Lock PC During Attention and Demo: Check this box to disable the default locking of
Student keyboard and mouse when this Student is engaged in an attention session or is
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receiving a demonstration in full screen mode. When this box is checked, the Student user
can switch from the Attention or full screen demo display by using e.g. ALT+TAB to make
another window in the screen active.
[] View Thumbnail: Check this box to prevent the Teacher from displaying a miniature
image (thumbnail) of this Student screen in Mosaic View.
[] Remote Control and Monitor without Confirm Access: Check this box to enable Teacher
remote control and monitoring of this Student only when confirmed by the Student user.
When checked, when these actions are attempted by a Teacher the following window will
be displayed:
Allow: Click this button to close the window and make the Teacher access the
Student.
Deny: Click this button to close the window without making the Teacher access the
Student.
Help: Click this button to open the NetOp Student Help system on the Access Tab
topic.
[] Use File Manager: Check this box to disable Teacher use of NetOp File Manager with
this Student.
[] Distribute Files: Check this box to disable the distribution of files to this Student.
[] Collect Files: Check this box to disable the collection of files from this Student.
[] Run Program: Check this box to disable the Teacher running of programs on this
Student.
[] Execute Command: Check this box to disable the Teacher execution of commands on
this Student.
[] Assign Microphone during Audio Chat: Check this box to disable the assignment of the
microphone to this Student during an Audio Chat session.
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5.4 Configuration
5.4.1.5 Audio Chat Tab
Microphone Sensitivity
Silence Level: This slider control sets the microphone sound input level below which no
audio data shall be sent.
Line Hold: This slider control sets the period in which audio data shall continue to be sent
after the microphone sound input level has dropped below the Silence Level.
Note: Setting a suitable Silence Level and Line Hold period optimizes the compromise
between bandwidth consumption and sound transmission quality.
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Advanced...: Click this button to open the following window:
Playback
device>. Any playback device found by NetOp on the Student computer is included
in the drop-down list and can be selected.
Record
device>. Any recording device found by NetOp on the Student computer is included
in the drop-down list and can be selected.
Help: Click this button to open the NetOp Student Help system on the Audio Chat
Tab topic.
Check Sound System: Click this button to check the sound system on the Student computer
and view a check result message.
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5.4 Configuration
5.4.1.6 Help Request Tab
Options
[] Add Help Request Icon to the Tray: Check the box to add a help request icon (with a
lifebelt) to the Windows task bar tray in the lower right corner of the screen. Double-
clicking this icon will display the Help Request window that is explained in section
5.3.2.3, “Utilities Menu”.
Note: Adding a help request icon to the tray will enable help request from a Student
running in stealth mode.
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5.4.1.7 Communication Tab
NetOp Name Server

Name Space ID: []: NetOp Name Servers store NetOp name information in separate
named name spaces. The default name space ID is PUBLIC. To use another name space,
edit the field contents. See section 7.6, “NetOp Name Server”.
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5.4 Configuration

Select the Configuration menu Maintenance Password item to display the following
window:
Change Maintenance Password…: Click this button to display the following window:
Old password: []: Enter the current password (initially none) in the field.
New password: []: Enter the new password in the field.
Confirm password: []: Re-enter the new password in the field for confirmation.
Note: To disable maintenance password protection, leave the New Password: and
Confirm Password: fields blank.
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Help: Click this button to open the NetOp Student Help system on the Maintenance
Password topic.
Note: When maintenance password protection is enabled, access to the Configuration
menu Maintenance Password item requires entry of the maintenance password.
When maintenance password protection is enabled, the following window will appear
when attempting a protected action:
Enter password: []: Enter the maintenance password in the field.

OK: Click this button to close the window and apply the entered maintenance
password. If the entered maintenance password is incorrect, an error message will be
displayed and the password entry procedure can be repeated.
Maintenance password required for
[] Configuration: Check this box to require entry of a maintenance password for accessing
Configuration menu items. Configuration files (see section 7.3, “NetOp School
Configuration Files”) are also protected.
[] Program exit, “Hang up” and “Leave Class”: Check this box to require entry of a
maintenance password for exiting the Student program (unload Student), hanging up
(ending an ongoing remote control or file manager session) and leaving class (stopping
communication).
Protect Security Configuration Files
() Protect by maintenance password only (if applies): Select this default option to protect
configuration files (see section 7.3, “NetOp School Configuration Files”) only if
maintenance password protection of configuration is enabled (see above).
() Protect files when connected: Select this option to disable Configuration menu items
and protect configuration files (see section 7.3, “NetOp School Configuration Files”)
when the Student is connected to a class (Teacher). With this selection, configuration (and
configuration files) can be changed only on the Student when unconnected.
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5.4 Configuration
() Protect files when connected and class joined: Select this option to disable
Configuration menu items and protect configuration files (see section 7.3, “NetOp School
Configuration Files”) when the Student has joined class (is communicating, including
being connected to a class (Teacher)). With this selection, configuration (and configuration
files) can be changed only on the Student when not communicating (the left tool bar button
displaying Join Class).
5.4.3 Communication Profiles
Select the Configuration menu Communication Profiles item to display the following
window:
Communication Profile List: []

The pane contains the names of communication profiles existing on the Student.
enabling the Student to communicate on the network. Multiple communication profiles
with different configurations of the same communication device can be created on a
Student. See explanations on communication devices in section 6.2, “Communication
Devices”.
new communication profile.
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Edit: Select a communication profile from the pane to highlight it and click this button to
display the Communication Profile Edit window for editing it.
Delete: Select a communication profile from the pane to highlight it and click this button
to delete it.
Note: The Communication Profile Edit window that is common to NetOp Teacher and
NetOp Student is explained in section 6.2, “Communication Devices”.
Help: Click this button to open the NetOp Student Help system on the Communication
Profiles topic.
5.5 Student Session Options

Generally, the Teacher controls a NetOp School class, and the Student user has only few
options that are explained in the following sections.
5.5.1 Request Help
When connected to a Teacher, select the Utilities menu Request Help menu item or click
the tool bar Request Help button to display the Help Request window that is explained in
section 5.3.2.3, “Utilities Menu”.
When running the Student in stealth mode, the menu and tool bar controls are unavailable
to the Student user. In this case, a help request lifebelt icon can be placed in the Windows
task bar tray to enable the Student user to request help from the Teacher, see section
5.4.1.6, “Help Request Tab”.
5.5.2 Demo
In a demonstration session, at the discretion of the Teacher user the following toolbox can
be displayed on the screens of Students receiving demonstration:
The toolbox title bar displays the name of the Student. Click the upper left button to make
the toolbox the active window on the screen.
Request the microphone (with a microphone): This button is enabled (colored) only when
an audio chat session is running. Click this button to request the microphone. The button
appears pressed down when a microphone request is pending.
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Request Help (with a computer and a lifebelt): Click this button to request help. The button
appears pressed down when a help request is pending.
Request the Chalk (with a keyboard and mouse and a green arrow): Click this button to
request the chalk, that is request keyboard and mouse control of the demonstrated screen.
The button appears pressed down when a chalk request is pending.
5.5.3 Chat
When a Teacher runs a chat session with the Student, the following window is displayed
on the Student:
Chat
Dialog: []: The typed dialog between the members of the chat session is displayed in the
pane, each contribution being preceded by the name of the sender. If the dialog is larger
than what can be contained in the pane, the pane will be equipped with a vertical scrollbar.
Note: Enlarge the Chat window to enlarge the dialog pane to accomodate a larger chat
dialog.
Write your line and click on the send button: []: Enter your contribution in the field, and
click the Send line button to send it to the chat forum.
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Save…: Click this button to display a Windows Save As window suggesting a location for
saving the dialog and a name for the saved file.
Help: Click this button to open the NetOp Student Help system on the Chat topic.
5.5.4 Audio Chat
When a Teacher runs an audio chat session with the Student, the following window is
displayed on the Student:
<Loudspeaker>: []: The field displays colored volume indicator blocks when the Student
sends audio chat messages.
Volume: Click this button to display the volume control window of the audio device
installed on the Student computer.
Class: The pane contains a table with three columns:
Student Login Name: (Student) login name of the audio chat forum participants. A
microphone icon next to a name indicates that this participant currently has been
assigned the microphone by the Teacher user. A raised hand icon next to a Student
name indicates that this Student has requested the microphone. When a microphone
request has been fulfilled, it is deleted.
Time: Time of a microphone request.
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Request Info: Request Text of a microphone request.

Change column widths by dragging column separations.Sort records (ascending/
Request text: []: Enter an optional text message in the field and click the Request button to
submit a microphone request that will display in the Audio Chat window of all participants
in the audio chat forum. The Teacher user can assign the microphone to any of the
participants.
Mute: Click this button to make it appear pressed down and disable your microphone.
Click the pressed down button to make it appear released and enable your microphone.
Disable the microphone when the microphone is assigned to you and you do not want to
broadcast to the audio chat forum what is said privately.
5.5.5 Breakout Session
A Teacher user can open and close a breakout session with selected Students. A breakout
session works like a temporary sub-class, and one of the selected Students is appointed
assistant Teacher acquiring Teacher control of the breakout session.
5.5.6 Join Class/Leave Class/Hangup
When the options Join Class at Program Startup and Load Student at Windows Startup are
selected in the Configuration menu Program Options item/window General tab (default
selection when installed, see section 5.4.1.1, “General Tab”), the Student will
automatically load and join class when Windows is started on the Student computer.
The Student user by default can join class (start communication) and leave class (stop
communication) by selecting the Connection menu Join Class/Leave Class menu item or
by clicking the tool bar Join Class/Leave Class button.
When a Teacher runs a remote control session (including demonstrating or monitoring the
Student) or a file manager session with the Student, Leave Class is replaced by Hang Up in
the menu item and tool bar button. Selecting/clicking Hang Up stops the ongoing session
but does not disconnect the Student from the class.
See sections 5.3.2.2, “Connection Menu” and 5.3.3, “Tool Bar”.
When running the Student in stealth mode (see section 5.4.1.1, “General Tab”), these
controls are unavailable to the Student user.
By applying a maintenance password, the Student can be prevented from hanging up and
leaving class, see section 5.4.2, “Maintenance Password”.
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5.5.7 Load/Unload Student

When the option Load Student at Windows Startup is selected in the Configuration menu
Program Options item/window General tab (default selection when installed, see section
5.4.1.1, “General Tab”), the Student will automatically load when Windows is started on
the Student computer.
When running the Student in stealth mode (see section 5.4.1.1, “General Tab”), the Student
window is not displayed, and the Student user does not have access to the controls in the
Student window required for unloading the Student.
In this case, the Student user can run the SHOWHOST program (see section 5.4.1.1,
“General Tab”) to display the Student window and access these controls. If the
SHOWHOST program is unavailable (e.g. if the file SHOWHOST.EXE is deleted from
the Student computer), the Student user cannot unload the Student module.
By applying a maintenance password, the Student user can be prevented from unloading
the Student, see section 5.4.2, “Maintenance Password”.
5.5.8 Change Configuration
The inadvertent or deliberate manipulation of configuration settings and files on Student
computers can be prevented by settings in the Student Configuration menu Maintenance
Password window, see section 5.4.2, “Maintenance Password”.
While the security options explained in sections 5.5.6 to 5.5.8 are aimed towards
protecting the class environment against disruptive Student user interference in a “junior”
school class environment, NetOp School is not conceived as a high-security system, and
the responsibility for class discipline remains with the Teacher user.
5.5.9 Limit Teacher Access
For the benefit of a “senior” school or “university” class environment where typically
mature Student users have the option to connect to classes at their discretion, options are
available for limiting Teacher access and interference into the Student work environment,
see sections 5.4.1.4, “Access Tab” and 5.4.2, “Maintenance Password”.
5.5.10 Class Invitation
Also for the benefit of a “senior” school or “university” class environment where typically
mature Student users have the option to connect to classes at their discretion, a Teacher can
send a class invitation to selected Students that have joined class being available for any
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class (see section 5.4.1.2, “Class Tab”) that will display a window like the following on
the screen of invited Students:
Class: The name of the class is displayed.

Teacher: The Teacher name specified by the Teacher user is displayed.
Time: The time and date of the invitation is displayed.
Invitation text: []: The text entered by the Teacher user is displayed in the pane.
OK: Click this button to close the window and connect to the class.
Cancel: Click this button to close the window without connecting.
Help: Click this button to open the NetOp Student Help system on the Class
Invitation topic.
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Chapter 6 - Common Options
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6.1 Summary
6.1 Summary
This chapter explains options that are common to NetOp Teacher and NetOp Student.
This chapter includes: Communication Devices and Help About System Info.
6.2 Communication Devices

In the Teacher Configuration menu Program Options item/window Communication tab
Communication Profile section, or in the Student window Communication Profile section
or the Configuration menu Communication Profiles item Communication Profile Setup
window, click the New or Edit button to display a window like the following:
Communication Information
Description of Communication Profile: []: If the window is opened from an Edit... button,
the field contains the name of the selected communication profile. If opened from a New...
button, the field is empty. Edit the name if desired or enter a name.
Communication Device: []: The list of this drop-down box contains all available
communication devices:
NetBIOS: See section 6.2.1, “NetBIOS”
IPX: See section 6.2.2, “IPX”
TCP/IP (UDP): See section 6.2.3, “TCP/IP (UDP)”
Terminal Server, see section 6.2.4, “Terminal Server” (available only on NetOp
modules running on a terminal server).
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Select a communication device from the list to display it in the drop-down box field and
make the communication profile named in the field above use this communication device.
[] Use Dial-Up Network: This checkbox is enabled only if TCP/IP (UDP) is selected in
the Communication Device drop-down box. When the box is checked, a dial-up
connection to a network can be created or edited. See further explanations in section
6.2.3.2, “TCP/IP (UDP) Communication Profile Edit”.
The available configuration options in the lower section of the window depend on the
communication device selected in the Communication Device drop-down box field. The
different communication devices and their configuration options are explained in the
sections shown next to the communication devices listed above.
When finished creating or editing a communication profile, use the buttons to the right:
Help: Click this button to open the NetOp module Help system on the Communication
Devices topic.
Note: Multiple uniquely named communication profiles with different configurations of
the same communication devices can be created.
6.2.1 NetBIOS
NetBIOS (Network Basic Input/Output System) is a simple networking communication
device (protocol) for local area network (LAN) communication.
NetBIOS being a non-routable communication device, a computer using NetBIOS in its
basic setup can communicate only with computers on its own network segment. NetBIOS
can in addition to its basic setup be run over the communication devices IPX or TCP/IP,
taking advantage of the routability of these communication devices, but can in this case
communicate only with computers running NetBIOS in the same setup. The different
setups of NetBIOS use different adapter numbers.
Configuration
NetBIOS is configured when installed on the computer.
If you have problems configuring NetBIOS, consult with your network/system
administrator.
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6.2.1.1 NetBIOS Settings

Teacher
If the Teacher shall communicate using the NetBIOS communication device, in the
Configuration menu Program Options item/window Communication tab explained in
section 4.7.10, “Communication Tab”, in the Commmunication Profile section select a
communication profile using the NetBIOS communication device (NetBIOS in the default
setup).
Student
If the Student shall communicate using the NetBIOS communication device, in the NetOp
Student window Communication Profile section explained in section 5.3.6,
“Communication Profile Section”, select a communication profile using the NetBIOS
communication device (NetBIOS in the default setup).
Note: The Communication Profile section is enabled only when the Student is not com-
municating (the left tool bar button displaying Join Class).
NetOp School Module Name Format
NetOp School identifies a NetOp School module by its names (Teacher: Class name, see
section 4.7.1.2, “Class Tab”, Student: Student login name and other names, see section
5.4.1.3, “Student Login Tab”).
Using NetBIOS, a computer running NetOp School is identified by its burnt-in network
adapter address (MAC address). The MAC address consists of 0x followed by a 12 digit
hexadecimal number, e.g. 0x080005AF341A.
Communication Problems
If NetOp School modules do not communicate as expected, use the following diagnostic
tools:
1. Verify that the modules use the same setup of NetBIOS, see sections 6.2.1, “NetBIOS”
and 6.2.1.2, “NetBIOS Communication Profile Edit”.
2. Play around with the NETOP.INI settings explained below.
3. Read section 7.4, “NetOp School Communication” for a deeper understanding of the
way NetOp School modules communicate.
4. As a last resort, submit a support request to the NetOp Support Team by using the
Contact Technical Support Form in the www.netop.com website Support section.
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NETOP.INI Settings
The following settings can be applied in a [NetBIOS] section of the NETOP.INI file (see
section 7.2.6, “[NetBIOS] Section”):
Key Value Explanation
Max_Packet_Size= <Number> The number specifies the maximum packet size in bytes. If
communication problems are encountered, try reducing the
maximum packet size to the minimum 512 bytes.
Rcv_DG_Threads= 1 or 2 By default, NetOp uses 2 datagram threads. Under certain cir-
cumstances, 2 datagram threads cause problems, and 1 can be
specified.
Resources
When NetBIOS is initialized, it occupies a number of network control blocks (NCBs)
depending on the specified maximum number n of simultaneous connections, and a
number of names as specified in the table below:
Connections n
NCBs n+4
Names 2
6.2.1.2 NetBIOS Communication Profile Edit

The general contents of the Communication Profile Edit window are explained in section
6.2, “Communication Devices”. The NetBIOS section that is displayed when NetBIOS is
selected in the Communication Device: drop-down box has the following content:
NetBIOS
Adapter number: [ ] (0-255): Enter in the field the adapter number assigned to the
NetBIOS setup that shall be used, see section 6.2.1, “NetBIOS”.
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List...: Click this button to display the following window:
The pane displays records of NetBIOS setups available on the computer with the
following columns:
Number: This column contains adapter numbers associated with a setup.
Description: This column contains setup types.
Version: This column contains setup software version numbers.
Type: This column contains setup software types.
Max packet size: This column contains maximum packet sizes in bytes for a
setup.
MAC Address: This column contains MAC addresses of used network adapters.
Records cannot be edited in this window.
OK: Select a record and click this button to close the window and enter the adapter
number in the Adapter number: field.
Help: Click this button to open the NetOp module Help system on the NetBIOS
Communication Profile Edit topic.
6.2.2 IPX
IPX (Internetwork Packet Exchange) is a networking communication device (protocol)
developed by Novell. IPX is typically used in network environments with NetWare servers
and clients.
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Configuration
IPX is configured when installed on the computer.
If you have problems configuring IPX, consult with your network/system administrator.
6.2.2.1 IPX Settings
Teacher
If the Teacher shall communicate using the IPX communication device, in the
communication profile using the IPX communication device (IPX in the default setup).
Student
If the Student shall communicate using the IPX communication device, in the NetOp
Student window Communication Profile section explained in section 5.3.6,
“Communication Profile Section”, select a communication profile using the IPX
communication device (IPX in the default setup).
Using IPX, a computer running NetOp School is identified by its burnt-in network adapter
address (MAC address). The MAC address consists of 0x followed by a 12 digit
hexadecimal number, e.g. 0x080005AF341A.
tools:
1. Read Finding Network Numbers below and section 6.2.2.2, “IPX Communication
Profile Edit” to identify and specify the network numbers of modules located on remote
networks.
2. Play around with the NETOP.INI setting explained below.
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Finding Network Numbers
To find the network number for a computer with a known name, type the following from a
command prompt:
NLIST user=<Name> /a
If you are attached to a NetWare server that recognizes the name, it will respond with the
network number in the address field.
NETOP.INI Settings
The following setting can be applied in an [IPX] section of a NETOP.INI file (see section
7.2.5, “[IPX] Section”):
Key Value Explanation
Max_Packet_Size= <Number> The number specifies the maximum packet size in bytes. If
communication problems are encountered, try reducing the
maximum packet size to the minimum 512 bytes.
Resources
NetOp School uses IPX socket 8641 (hex) when communicating between a Teacher and a
Student. Novell has assigned this socket to NetOp.
6.2.2.2 IPX Communication Profile Edit
6.2, “Communication Devices”. The IPX section that is displayed when IPX is selected in
the Communication Device: drop-down box has the following content:
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IPX
Novell Networks
By default, NetOp IPX communication reaches only computers connected to the local
network. Communication can be extended to remote networks by using options available
in this section.
Local network only: Select this option to communicate to the local network only.
User defined list of networks: Select this option to enable the Network list... button and
click this button to display the Novell Network Numbers window that is explained below.
Build list of known networks: Select this option to make NetOp browse the network to
build a list of known networks that will provide communication to these networks.
Network Numbers: []
The pane contains the 8 digit hexadecimal network numbers of remote networks
selected for communication.
Add...: Click this button to display the Novell Network Number window explained
below for adding a network number.
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Edit...: Select a number in the list and click this button to display the Novell Network
Number window explained below for editing the number.
Delete: Select a number in the list and click this button to delete it.
Help: Click this button to open the NetOp module Help system on the IPX
Communication Profile Edit topic.
Enter network number: Enter an 8 digit hexadecimal network number.

OK: Click this button to close the window and add the network number in the
pane of the Novell Network Numbers window.
6.2.3 TCP/IP (UDP)
TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of network
communication protocols, of which TCP/IP (UDP) (Uniform Datagram Protocol) is a
widely used networking communication device.
Configuration
TCP/IP is configured when installed on the computer.
If you have problems configuring TCP/IP, consult with your network/system
administrator.
6.2.3.1 TCP/IP (UDP) Settings
Teacher
If the Teacher shall communicate using the TCP/IP (UDP) communication device, in the
communication profile using the TCP/IP (UDP) communication device (TCP/IP in the
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default setup. Internet is another default communication profile using TCP/IP (UDP) with
reduced packet size for Internet communication).
Student
If the Student shall communicate using the TCP/IP (UDP) communication device, in the
NetOp Student window Communication Profile section explained in section 5.3.6,
“Communication Profile Section”, select a communication profile using the TCP/IP
(UDP) communication device (TCP/IP in the default setup).
Using TCP/IP (UDP), a computer running NetOp School is identified by its IP address that
is typically specified in dotted decimal notation (e.g. 192.168.20.51).
When connecting to a computer in a local network beyond a proxy server or firewall with
a public IP address, the public IP address of the proxy server or firewall with a special port
number assigned to the local computer added after a colon (e.g. 192.168.20.51:1234)
identifies the computer. Ask the administrator of the proxy server or firewall which port
number to use to connect to a particular computer in the local network.
tools:
1. Verify that an IP connection is available between computers by using the PING Utility
explained below.
2. Read section 6.2.3.2, “TCP/IP (UDP) Communication Profile Edit” and verify that all
required settings are in place.
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PING Utility
To verify that that an IP connection is available between two computers across a network
using TCP/IP, on one computer from a command prompt type:
PING <Other computer IP address>
The PING utility sends four small packets requesting replies. If replies are received, an IP
connection is available.
Resources
NetOp modules can use one port for sending and receiving communication.
The NetOp School default port number 1971 should generally be used.
Non-default port numbers can be used in special cases, but remember that the Teacher
send port number must always match the Student receive port number and vice versa.
6.2.3.2 TCP/IP (UDP) Communication Profile Edit
6.2, “Communication Devices”. The TCP/IP section that is displayed when TCP/IP
(UDP) is selected in the Communication Device: drop-down box has the following
content:
The Dial-Up Network Connection section that is displayed above the TCP/IP section when
the box Use Dial-Up Networking above is checked is also explained here.
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Dial-Up Network Connection

Dial-Up Network Profile: []: The drop-down box contains dial-up network profiles that
have been created. Select one from the drop-down box list to display it in the drop-down
box field as selected for connecting to a network with this communication profile.
Dialing from: [] and Calling Card: []: These texts specify the dialing properties of the
selected dial-up network profile.
Configure: Click this button to display the Windows configuration window of the selected
dial-up network profile for reconfiguring it.
Dialing Properties: Click this button to display the Windows Phone and Modem Options
window for editing the dialing properties of the selected dial-up network profile.
Add Profile: Click this button to display the Windows Network Connection Wizard for
creating a new dial-up network profile.
Uncheck the box above to collapse the Dial-Up Network Connection section for not using
a dial-up network connection with this communication profile.
TCP/IP
Max packet size (MTU): [] (512 – 5146 bytes): The current maximum packet size (default:
1400) is displayed in the editable field with the range applicable to the field entry next to
it.
Note: Typically, a high MTU will increase communication speed, and a low MTU may
contribute to solving communication problems.
[] Optimize for Internet communication: Check this box only if communicating across the
Internet, limiting the maximum packet size.
Advanced...: Click this button to display the Advanced TCP/IP Configuration window that
is explained in section 6.2.3.2.1, “Advanced TCP/IP Configuration”.
IP Broadcast List...: Click this button to display the IP Broadcast List window that is
explained in section 6.2.3.2.2, “IP Broadcast List”.
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6.2.3.2.1 Advanced TCP/IP Configuration

In the TCP/IP section, click the Advanced... button to display the following window:
Specify IP Address
[] Use All available IP Addresses: Typically, check this box (default: checked) to use all
available IP addresses. If the computer is connected to the network with more than one IP
address (multiple network connections using a TCP/IP communication device) and you
want that only one IP address shall be used for NetOp School communication, uncheck
this box and specify the IP address that shall be used in the editable IP Address: [] field.
Specify Port Numbers
[] Use Default Port Numbers: Check this box (default: checked) to use the default NetOp
School port number 1971 for both Receive Port and Send Port. Only under special
circumstances it is advisable to use non-default port numbers. Uncheck the box to enable
editable fields for both port numbers.
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Note: The Teacher Send Port number must match the Student Receive Port number
and vice versa.
NetOp Name Server
[] Use NetOp Name Server: Check the box (default: unchecked) to use NetOp Name
Server(s) for resolving NetOp names to IP addresses facilitating connection, see section
7.6, “NetOp Name Server”.
Primary: []: Leave the default name nns1.netop.com of the primary NetOp Name Server
on the Internet to use this free service to NetOp users all over the world, or replace it by
the DNS name or IP address of a locally installed primary NetOp Name Server.
Secondary: []: Leave the default name nns2.netop.dk of the secondary NetOp Name
Server on the Internet to use this free service to NetOp users all over the world, or replace
it by the DNS name or IP address of a locally installed secondary NetOp Name Server.
Note: A Name Space ID on the NetOp Name Server can be specified on the Configura-
tion menu Program Options item/window Communication tab (see section 4.7.1.10
(Teacher) or section 5.4.1.7 (Student), “Communication Tab”).
Multicast (Teacher Only)
[] Enable: Check this box (default: unchecked) to broadcast using multicast and enable the
other items in the section.
Note: Multicast will work only if multicast routers are running on the network. Using
multicast, the Teacher will send data packets to a multicast router that will distribute the
packets to all addresses specified on the router (possibly including other multicast rout-
ers that will redistribute).
() Automatic: Select this option (default selection) to broadcast packets to reachable
multicast routers.
() Specify []: Select this option to enable the field and specify in the field a multicast IP
address that will make the Teacher send single packets to that multicast address.
When finished making selections in the window, use the buttons to the right:
Help: Click this button to open the NetOp module Help system on the Advanced TCP/IP
Configuration topic.
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6.2.3.2.2 IP Broadcast List

In the TCP/IP section, click the IP Broadcast List... button to display the following
window:
If NetOp Name Server is not used for resolving NetOp names to IP addresses by the
Teacher and Students in a class, and if the Teacher and Student computers are located on
different subnets, the IP address(es) of computer(s) on remote subnets that the NetOp
School module needs to connect to must be in the IP Broadcast List.
IP Broadcast List []
The pane displays IP addresses in the IP broadcast list.
Add...: Click this button to display the IP Address window explained below to add an IP
address to the IP broadcast list.
Edit...: Select an IP address in the list and click this button to display the IP Address
window explained below to edit it.
Delete: Select an IP address in the list and click this button to delete it.
Disable Local Subnet Broadcast: Check this box only if you do not want to reach any
computers running NetOp School on the local subnet and you want to limit local broadcast
traffic.
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Help: Click this button to open the NetOp module Help system on the IP Broadcast List
topic.
Enter IP Address: []: Enter an IP address in dotted decimal notation (e.g.

192.168.20.51) or modify the entry in the field.
OK: Click this button to close the window and enter the IP address in the IP
Broadcast List window pane.
6.2.4 Terminal Server
Terminal Server is a NetOp proprietary communication device that is available only on
NetOp modules installed on a Windows NT/2000 terminal server.
Configuration
Terminal Server cannot be configured.
6.2.4.1 Terminal Server Settings
Teacher
If the Teacher shall communicate using the Terminal Server communication device, in the
communication profile using the Terminal Server communication device (Terminal Server
in the default setup).
Student
If the Student shall communicate using the Terminal Server communication device, in the
NetOp Student window Communication Profile section explained in section 5.3.6,
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“Communication Profile Section”, select a communication profile using the Terminal

Server communication device (Terminal Server in the default setup).
Using Terminal Server, a NetOp School module is identified by its NetOp names.
tools:
2. Read section 7.5.2.1, “NetOp School TSE Communication” explaining the particulars
of communicating inside and with outside modules in a terminal server environment.
Resources
When NetOp School is properly installed on a terminal server, the required resources are
available, see section 7.5.1, “Installing NetOp School on an Terminal Server”.
6.2.4.2 Terminal Server Communication Profile Edit
6.2, “Communication Devices”. The Terminal Server section that is displayed when
Terminal Server is selected in the Communication Device: drop-down box has the
following content:
Terminal Server
No options are available with the Terminal Server communication device.
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6.3 Help About System Info

In the Help menu About... window, click the System Info... button to display the following
window:
This window that is common to NetOp Teacher and NetOp Student has two menus and
displays selected system information in three sections.
Advanced Display Info
This menu contains the following items:
Basic Information
Other Information
Curve Capabilities
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Line Capabilities
Polygonal Capabilities
Text Capabilities
Select an item to display detailed information on the current screen display in a Screen Info
window.
Communication Info
This menu contains one item, Net Addresses. Click this item to display the following
window:
Net Addresses: The pane displays the network addresses currently used by the
computer.
Help: Click this item to open the NetOp module Help system on the Help About
System Info topic.
System Info
The main area of the window contains system information in three sections:
The upper section displays summary program and system information.
The middle section displays summary screen information.
The lower section displays summary driver information.
When finished viewing, use the buttons in the right side of the window:
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Help: Click this button to open the NetOp module Help system on the Help About System
Info topic.
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Chapter 7 – Appendix
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7.1 Summary
7.1 Summary
This chapter contains documentation that is needed typically only by specialist users when
performing special tasks.
This chapter includes: NETOP.INI, NetOp School Configuration Files, NetOp School
Communication, NetOp School in Terminal Server Environments and NetOp Name
Server.
7.2 NETOP.INI
When a NetOp program is installed on a computer for the first time, the NETOP.INI file is
automatically created in the WINNT (or Windows) directory. This file is read whenever a
NetOp program is installed and determines among other things the default installation
directory and program folder of subsequent NetOp installations and is automatically
updated with additional NetOp installations.
NETOP.INI is read when a NetOp module is loaded. It contains startup configuration
information that is applied to the NetOp module.
Typically, you do not need to bother about NETOP.INI, but you may edit it to provide
desired startup options.
NETOP.INI uses the standard Windows INI file format with sections, keys and values. It is
a plain text file that can be edited with a standard text editor, e.g. Windows Notepad.
7.2.1 File Contents
NETOP.INI can contain the following sections:
[INSTALL]: This section that is always included specifies NetOp installation settings.
[COEXISTENCE]: This section that is always included specifies settings for running
different NetOp modules on a computer at the same time.
[TEACHER]: This optional section specifies Teacher startup settings.
[STUDENT]: This optional section specifies Student startup settings.
[IPX]: This optional section specifies startup settings for the IPX communication device.
[NETBIOS]: This optional section specifies startup settings for the NetBIOS
[DTL]: This optional section specifies special communication settings.
Other optional sections can be included in NETOP.INI.
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Note: In the www.netop.com website Support section KnowledgeBase, look into the
Other section Netop.ini settings subsection to view all available NETOP.INI setting
options.
7.2.2 [INSTALL] Section
This section contains keys specifying the path of the directory and the name of the
program folder of the most recently installed NetOp programs. The following keys may be
included:
SCHOOL_DIRECTORY=C:\Program Files\Danware Data\
SCHOOL_FOLDER=NetOp School
TEACHER_DIRECTORY=C:\Program Files\Danware Data\NetOp School\Teacher\
STUDENT_DIRECTORY=C:\Program Files\Danware Data\NetOp School\Student\
The values of these keys are the default suggestions when reinstalling NetOp programs.
7.2.3 [COEXISTENCE] section
Coexistence can be specified at different levels. Low level coexistence allows a Teacher to
be loaded on a computer when running a Student, temporarily suspending the Student.
This can be useful if a Teacher user wants the option to be able to control a class from any
computer in the class. A Student connected to a class cannot be suspended. High level
coexistence allows a NetOp Remote Control Host (or extended Host) to run on a computer
at the same time as a NetOp Student.
This section can contain the following keys:
COEXIST=<1, 0 or 2>
The default value 1 enables low level coexistence, the value 0 disables coexistence and the
value 2 enables high level coexistence.
LOAD_WARNING=<1 or 0>
The default value 1 displays a warning message when the user attempts coexistence with
an option to cancel the action. The value 0 displays no warning message.
DEBUG=<0 or 1>
The default value 0 hides the loader program commands executing in a separate window,
the value 1 displays this window.
Note: If two NetOp modules shall run on a computer at the same time, they must use
different communication device settings (with TCP/IP different port numbers).
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7.2 NETOP.INI
7.2.4 [TEACHER] and [STUDENT] Sections

A NetOp School module retrieves its startup configuration from and writes configuration
changes to NetOp School configuration files, see section 7.3, “NetOp School
Configuration Files”.
If a module shall use configuration files in another location than the default location, the
optional [TEACHER] and/or [STUDENT] section must contain the following key:
DataPath=<Configuration file path>
The <Configuration file path> value can contain environment variables.
The Teacher section can contain the key:
Max_Students=<Number>
A <Number> value between 5 and 200 will limit the number of Students that can connect
to the class to that number. Default is 50.
7.2.5 [IPX] Section
This optional section can contain the following key:
Max_Packet_Size=<Number>
<Number> must be an integer between 512 and 5000 specifying the maximum data
transmission packet size in bytes.
Setting this key may be necessary to overcome communication problems in certain IPX
environments.
7.2.6 [NetBIOS] section
This optional section can contain the following keys:
Max_Packet_Size=<Number>
<Number> must be an integer between 512 and 5000 specifying the maximum data
transmission packet size in bytes.
RCV_DG_THREADS=<1 or 2>
<1 or 2> determines the number of datagram threads received.
Setting these keys may be necessary to overcome communication problems in certain
NetBIOS environments.
7.2.7 [DTL] section
This optional section can contain the following keys:
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MinTimeOut=<Tics>
MaxTimeOut=<Tics>
These keys will disable NetOp’s automatic calculation of timeout (wait for
acknowledgement) and specify timeout in number of tics (1/18 second).
TimeOutTimes=<Number>
This key (<Number> must be an integer between 1 and 50) adds a number of timeout
retries to the default 10.
Setting these keys may be necessary to overcome communication problems in crowded
networks where data packets take a long time to get through or get lost.
7.2.8 Example
For clarification, a sample NETOP.INI file is shown below with explanations to the right.
NETOP.INI file Explanations
[INSTALL] INSTALL section
SCHOOL_DIRECTORY=C:\Program The NetOp School program files reside in the
Files\Danware Data\ directory C:\Program Files\Danware Data\
SCHOOL_FOLDER=Netop School The name of the program folder is NetOp
School
TEACHER_DIRECTORY=C:\Program The Teacher files reside in the directory C:\Pro-
Files\Danware Data\NetOp School\Teacher\ gram Files\Danware Data\NetOp
School\Teacher\
STUDENT_DIRECTORY=C:\Program The Student files reside in the directory C:\Pro-
Files\Danware Data\NetOp School\Student\ gram Files\Danware Data\NetOp School\Stu-
dent\
[COEXISTENCE] COEXISTENCE section
COEXIST=1 Low level coexistence shall be enabled
LOAD_WARNING=1 A load warning window shall be displayed
7.3 NetOp School Configuration Files

The configuration of NetOp modules is stored in files with the extension NDB (NetOp
DataBase).
In a default installation of NetOp modules, default NDB files are created in the directory
where the NetOp module is installed.
When a user loads a NetOp module on a computer for the first time, NDB files are copied
from the directory where the NetOp module is installed to a NetOp module directory in a
user directory.
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7.3 NetOp School Configuration Files
When a user changes the configuration of a NetOp module during use, these changes are
written to the configuration files in the NetOp module directory in the user directory.
When the user unloads the NetOp module, these configuration files are saved.
When the user reloads the NetOp module, the configuration files in the NetOp module
directory in the user directory are read to re-establish the configuration that existed when
the NetOp module was unloaded.
The following table provides an overview of NetOp School configuration files, their
default location and contents:
File name Location File contents
Common file:
COMPROF.NDB <Teacher> and <Student> Communication profile database
Teacher files:
CLASSRMS.NDB <Teacher> Class database
LOCSTD.NDB <Teacher> Student file location database
LOCTCH.NDB <Teacher> Teacher file location database
NOWCONF.NDB <Teacher> Teacher configuration database
RUNPROG.NDB <Teacher> Run program database
STDGRPS.NDB <Teacher> Student groups database
STDINFO.NDB <Teacher> Student information database
TEACHERS.NDB <Teacher> Teacher profile database
Student file:
NHSTCONF.NDB <Student> Student configuration database
The meanings of <Teacher> and <Student> are explained in section 7.3.1, “Default
location of NetOp Configuration Files” and 7.3.2, “Other Locations of NetOp
Configuration Files”.
If NDB files are write protected, configuration changes cannot be written to them, and
configuration changes will not be retained.
If the NDB files of a NetOp module are deleted, configuration is lost. When the module is
reloaded, it will have a default configuration, and new default NDB files will be created.
The access to Configuration menu items of a Student or a Teacher can be protected by
applying a maintenance password, see sections 4.7.2 and 5.4.2, “Maintenance Password”.
Also, the Student actions Hang Up (end an ongoing remote control or file manager
session), Leave Class (stop Student communication) and Exit (unload Student) can be
protected. When Configuration menu items are protected, also the configuration files
(NDB files) are protected. Attempted changes of configuration files have no effect and are
not retained when the NetOp module is unloaded and reloaded.
252
The access to Student Configuration menu items and the changing of security
configuration files (NDB files) can be disabled when the Student is connected to a class
(Teacher) or when the Student is communicating, see section 5.4.2, “Maintenance
Password”. With these settings, Student configuration can only be changed when the
Student is unconnected or when the Student is not communicating.
Most NDB files are written in a NetOp proprietary format and cannot be read or edited
separately.
7.3.1 Default Location of NetOp Configuration Files
Users of a computer can configure and retain the configuration of NetOp modules partly
individually if user profiles are implemented on the computer and generally if user profiles
are not implemented, and unless user configuration or configuration retention is prevented,
see section 7.3, “NetOp School Configuration Files”.
User profiles are implemented with Windows NT systems (Windows NT, 2000 and XP),
and user profiles can be implemented with Windows 9x systems (Windows 95, 98 and
Me).
On Windows 2000 and XP, user profile directories typically are C:\Documents and
Settings\<Windows user logon name>.
On Windows NT, user profile directories typically are C:\WINNT\Profiles\<Windows user
logon name>.
On Windows 9x (95, 98 and Me), user profile directories, if implemented, typically are
C:\Windows\Profiles\<Windows user logon name>.
By default, user NDB files will reside in the path:
<User profile directory>\Application Data\<NetOp module path>
- where <NetOp module path> is the full path to the directory where the NetOp module is
installed. If the NetOp module is installed in the C:\Program Files directory, only the path
from that directory is used in <NetOp module path>.
In this case, this is the meaning of <Teacher> and <Student> in the table in section 7.3,
“NetOp School Configuration Files”. However, while Teacher files reside in the logged on
user profile directory and are individual to the logged on user, Student files reside in the
All Users profile directory and are general to all users of the computer.
If user profiles are not implemented on a computer, user NDB files will by default reside
in a Config directory in the directory where the NetOp module is installed.
“NetOp School Configuration Files”.
253
7.4 NetOp School Communication
7.3.2 Other Locations of NetOp Configuration Files

NetOp configuration files can be placed in another user individual or general location. In
that case, the following entries must exist in the NETOP.INI file:
[TEACHER]
DataPath=<Path>
and/or
[STUDENT]
DataPath=<Path>
- where <Path> is the full path to the directory where the configuration files shall be
located. Environment variables can be used in the <Path> statement.
“NetOp School Configuration Files”.
7.4 NetOp School Communication

NetOp School uses different types of communication between Teachers and Students.
7.4.1 Broadcast Communication
A broadcast is a series of data packets sent within a short while (seconds) to an address
defined as “all reachable recipients”. Broadcasts will reach local computers but will
typically not pass routers and other network connection devices. Using TCP/IP (UDP),
broadcasts can be extended to specific IP addresses beyond network connection devices by
adding them to the IP Broadcast List.
Announcement
An announcement is a broadcast that does not request a reply.
When a Teacher is loaded (with a class name), is unloaded or the name of its class is
changed, the Teacher issues an announcement.
When a Student is made to Join Class with the Configuration menu Program Options
window Class tab Be Available for Any Class option selected, or with this option selected
is deleted from a class by the Teacher user and becomes available, the Student issues an
announcement. Also, when a Student from being available is made to Leave Class or
connects to a class and is no longer available, the Student issues an announcement.
When a Student receives a Teacher announcement of a class that the Student is waiting for,
it will send individual communication to that class (Teacher) to connect to it.
254
When a Teacher receives a Student announcement that the Student is available, it will add
the Student to its Available Students work area, and if the available Student is in the
running class of the Teacher, the Teacher will send individual communication to the
Student asking it to connect to the class. Oppositely, a Student announcement that it is no
longer available will cause the Teacher to delete it from its Available Students work area.
Browse
A browse is a broadcast requesting replies from all relevant recipients.
When a Student is made to Join Class with the Configuration menu Program Options
window Class tab Browse for Classes option selected, a broadcast requesting a reply from
all relevant recipients is sent. Teachers running classes that receive the broadcast will reply
to the Student that from received replies builds a browse list of available classes.
When the Student user selects a class from the browse list, the Student sends individual
communication to the class (Teacher) to connect to it.
Call
A call is a broadcast requesting a reply from a specific recipient.
When a Student joins class with the Configuration menu Program Options window Class
tab Connect to Class: <Class name> option selected, it will send a broadcast requesting a
reply from the Teacher running the <Class name> class. If a reply is received, the Student
will send individual communication to that class (Teacher) to connect to it. If no reply is
received, the Student will become Waiting for <Class name> as displayed in the Student
title bar.
7.4.2 Individual Communication
Individual communication is directed communication requesting an acknowledgement
from the recipient.
Individual communication (including in-class communication) is sent to one or more
specific addresses. Using TCP/IP (UDP), IP addresses are used. The receipt of individual
communication is acknowledged by return communication to the sender.
Note: The distinction between these types of communication is important, not least in
relation to Terminal Server environments.
7.5 NetOp School in Terminal Server Environments

NetOp School version 2.0 and higher can operate in Windows NT 4.0 and 2000 Terminal
Server Environments (TSE) as well as in mixed network/TSE environments.
255
NetOp communicates inside a terminal server by using a NetOp proprietary Terminal

Server communication device that is available only to NetOp modules installed on a
terminal server, see section 6.2.4, “Terminal Server”.
NetOp modules inside a terminal server can communicate with NetOp modules in a
network outside the terminal server in different ways, in some cases requiring a NetOp
Gateway to be running on the terminal server console.
7.5.1 Installing NetOp School on a Terminal Server
NetOp School must be installed from the terminal server console with the terminal server
running in installation mode (using the Control Panel utility Add/Remove Programs). To
avoid installation problems, no NetOp modules should be running on the terminal server
during installation.
When a NetOp program is installed on a terminal server, a NETOP.INI file (see section
7.2, “NETOP.INI”) is created in the SystemRoot directory (typically C:\ WINNT).
The configuration of NetOp School modules that are run on a terminal server is
determined by configuration files, see section 7.3, “NetOp School Configuration Files”.
7.5.2 Running NetOp School in a TSE
While running NetOp School in a TSE mostly works exactly like running NetOp School
on networked computers, certain particulars apply, see the sections 7.5.2.1, “NetOp School
TSE Communication” and 7.5.2.2, “NetOp School TSE Limitation and Modification”.
256
7.5.2.1 NetOp School TSE Communication

The following table explains the particulars of NetOp School communication in a TSE:
Teacher on: Network computer Terminal server using Terminal server using
using networking networking communi- Terminal Server com-
communication pro- cation profile munication profile
Student on: file
Network computer Communication OK. Teacher cannot receive With NetOp Gateway
using networking Student broadcast com- running on terminal
communication pro- munication. server console:
file Communication OK.
Terminal server using Student cannot receive No communication. Same terminal server:
networking communi- Teacher broadcast com- No communication.
cation profile munication. Different terminal serv-
ers with NetOp Gate-
way running on
Teacher terminal server
console:
Student cannot receive
Teacher broadcast com-
munication.
Terminal server using With NetOp Gateway Same terminal server: Same terminal server:
Terminal Server com- running on terminal No communication. Communication OK.
munication profile server console: Different terminal serv- Different terminal serv-
Communication OK. ers with NetOp Gate- ers:
way running on Student No communication.
terminal server con-
sole:
Teacher cannot receive
Student broadcast com-
munication.
Note: NetOp School communication in general is explained in section 7.4, “NetOp

School Communication”.
Viable solutions represented by unshaded areas in the table are explained in the following
sections 7.5.2.1.1, “Teacher on a Network Computer and Students on Terminal Servers”
and 7.5.2.1.2, “Teacher and Students on Terminal Servers”.
Teacher(s) and Students on network computers is the normal network situation that is not
explained here. Teacher on terminal server and Students on network computers is a not
very likely selection that is not explained separately.
257
7.5.2.1.1 Teacher on a Network Computer and Students on Terminal Servers

As shown in the table above, two viable solutions are available:
1. Student on terminal server using networking communication profile.
2. Student on terminal server using Terminal Server communication profile.
Solution 1 does not require a NetOp Gateway to be running on the terminal server console.
If the Student uses a communication profile using the TCP/IP (UDP) communication
device, the Receive Port must be set to 0 (zero) in the Advanced TCP/IP Configuration
window to make the terminal server allocate a unique receive port number to it. If the
Teacher computer is located on a different subnet, the IP addresses of the Teacher
computer must be added in the IP Broadcast List window. Similar precautions apply to
other networking communication devices.
This solution has the minor drawback that Students cannot receive Teacher broadcasts.
If Students join class before a Teacher class is started, they will not receive Teacher
broadcast announcements that a class has been started. Consequently, if Students have
joined class using the option Connect to Class: <Class name> and have become waiting
for a class that is not yet started, they will not receive a Teacher broadcast announcement
that the class has been started and will not connect to it. If Students have joined class using
the option Be Available for Any Class, they will be unable to respond to a Teacher
broadcast announcement that a class has been started and will not appear in the Available
Students work area of the Teacher.
If Students join class after a Teacher class is started, their broadcast will reach the Teacher,
and everything will be OK.
Solution 2 requires a NetOp Gateway to be running on the terminal server console.
Communication will be OK (like in a network setup). See section 7.5.2.1.3, “NetOp
Gateway Setup”.
7.5.2.1.2 Teacher and Students on Terminal Servers
As shown in the table above, there are two viable scenarios:
1. Teacher and Students on the same terminal server.
2. Teacher and Students on different terminal servers.
If the Teacher and the Students are on the same terminal server communicating only inside
the terminal server, the solution is simple. Teachers and Students use the Terminal Server
communication profile and communication will be OK (like in a network setup).
If the Teacher and the Students are on different terminal servers, the following
considerations apply:
258
The Teacher must necessarily be able to receive Student broadcasts to respond to them and
enable Students to connect to a class. Students should preferably but not necessarily be
able to receive Teacher broadcasts. If Students cannot receive Teacher broadcasts, certain
communication options are not available if Students join class before a Teacher class is
started.
NetOp modules running in a client session on a terminal server using networking
communication devices cannot receive broadcasts.
NetOp modules running on a terminal server using the Terminal Server communication
device can receive broadcasts from inside the terminal server, and can if a NetOp Gateway
is running on the terminal server console also receive broadcasts from outside the terminal
server.
The communication between NetOp modules on two different terminal servers through
NetOp Gateways running on both terminal server consoles is disabled, as it would cause
an uncontrolled propagation of messages across the network (broadcast storm).
Consequently, with NetOp School modules running on different terminal servers, only
terminal servers with Teachers running on them must have a NetOp Gateway running on
the terminal server console. Teacher modules must use the Terminal Server
With NetOp School modules running on different terminal servers, terminal servers with
Students running on them must not have a NetOp Gateway running on the terminal server
console. Student modules must use a networking communication device.
If TCP/IP (UDP) is used as the networking communication device, the Receive Port must
be set to 0 (zero), and the Send Port must be set to the default NetOp School port number
1971 or another commonly selected port number in the Advanced TCP/IP Configuration
window to make the terminal server allocate a unique receive port number to it. If the other
terminal servers are located on different subnets, the IP addresses of the other terminal
servers must be in the IP Broadcast List. Similar precautions apply to other networking
communication devices.
To enable the use of only one communication profile on each NetOp School module, in an
organization setup it is advisable to either place all Teachers (and maybe some Student
modules using Terminal Server) on a single terminal server or Teachers only on multiple
terminal servers, and Student modules (using a networking communication device) on
other terminal servers.
This setup unavoidably has the minor drawback explained in solution 1 of section
7.5.2.1.1, “Teacher on a Network Computer and Students on Terminal Servers”.
259
7.6 NetOp Name Server
7.5.2.1.3 NetOp Gateway Setup

NetOp Gateway is a NetOp module belonging to the NetOp Remote Control product
family.
A NetOp Gateway running on the console of a terminal server must have one or more
communication profile(s) using a networking communication device and a communication
profile using the Terminal Server communication device initialized.
If TCP/IP (UDP) is used as a networking communication device, the Receive Port and the
Send Port must be set to the default NetOp School port number 1971 or another commonly
selected port number in the Advanced TCP/IP Configuration window. If the other
computers are located on different subnets, the IP addresses of the other computers must
be in the IP Broadcast List. Similar precautions apply to other networking communication
devices.
7.5.2.2 NetOp School TSE Limitation and Modification
The following limitation and modification apply to NetOp School modules running in a
terminal session:
Student Login Name
In a TSE, the terminal server and client terminals share the same Windows computer name
(the name of the terminal server).
Consequently, with multiple Students logged on to the same terminal server, the Student
Configuration menu Program Options item/window Student Login tab Computer Name
and Computer Name and \Domain options will allow only one Student to join class and
should not be used.
Execute Commands
The commands Restart and Shut Down issued to a Student running in a terminal server
client session will cause the Student user to be logged off from the client session.
Caution: Commands issued to a Student running on the terminal server console will
execute as specified, affecting the entire terminal server.

NetOp Name Server is a NetOp module belonging to the NetOp Remote Control product
family.
A NetOp Name Server (NNS) is a server providing resolution of NetOp names in TCP/IP
networks, in other words helping NetOp users in a TCP/IP network identify and connect to
each other. NNS makes an end to IP broadcast lists, knowing and entering IP addresses
and NetOp users not being able to find each other and connect.
260
Note: NetOp Name Server does not work with NetOp modules running in a client
session on a terminal server.
In large networks with many subnets, a NNS system is very useful for improving NetOp
connectivity. It can be installed on the network as one or two NetOp Name Servers. In
addition, Danware provides the free service of two public NetOp Name Servers that can be
reached across the Internet. NetOp users can create their private name space on the public
NetOp Name Servers for resolving their private NetOp names.
NetOp Name Server works by storing NetOp name information received from NetOp
modules at short time intervals set on the NNS (typically 5-10 minutes). NetOp name
information from one NetOp module typically consists of several names (fully specified IP
address, computer name, user name and special NetOp functionality names).
NetOp Name Server makes this information available to other NetOp modules using the
same name space by responding to NetOp name queries that are issued automatically
when a NetOp module calls another NetOp module by using a NetOp name. The user of a
calling NetOp module does not discover that actually the called NetOp name was sent to
the NNS and resolved into an IP address that was then used for calling. The user just
experiences that the desired connection is achieved.
NetOp name information on the NNS that is not refreshed within the set time interval is
automatically deleted from the NNS database. NetOp name information residing on a NNS
cannot be accessed by the NNS administrator. The NNS administrator can only see the
total number of names that are currently stored on the NNS.The number of names that can
be stored on a NNS is limited only by computer storage capacity. Dual NNSs replicate at
regular intervals.
Name Space on a NetOp Name Server (NNS)
A name space on a NNS is automatically created when a NetOp module starts using the
NNS specifying a new name space ID. There is no limitation to the number of different
name spaces that can exist on the same NNS.
A name space ID can consist of up to 32 characters of any type that can be entered from
the keyboard.
NetOp names of all NetOp modules specifying a certain name space ID are resolved to all
other NetOp modules specifying the same name space ID. This means that NetOp modules
specifying the same name space ID can readily connect to each other by using the NNS.
On the other hand, NetOp modules specifying different name space IDs cannot connect by
using the NNS.
261
A name space resides on a NNS only as long as at least one NetOp module specifying the
ID of this name space uses the NNS. The name space is automatically deleted when the
last NetOp module specifying the ID of this name space stops using the NNS.
262
Index
Index
A
About NetOp School Student window (Student Help Menu) 199
About NetOp School Teacher window (Teacher Help Menu) 62
About This Manual (Introduction) 12
Access Tab (Student Program Options) 210
Advanced Audio Settings window (Student PO Audio Chat Tab) 213
Advanced Audio Settings window (Teacher PO Audio Chat Tab) 176
Advanced TCP/IP Configuration (Common TCP/IP (UDP)) 238
Appendix (Chapter 7) 247
Attention (Teacher Tool Bar) 74
Attention Bitmap (Teacher PO Attention Tab) 178
Attention icon (Teacher Attention) 74
Attention Tab (Teacher Program Options) 177
Attention Text (Teacher PO Attention Tab) 179
Attention Web Page (Teacher PO Attention Tab) 180
Audio Chat (Student Session Options) 221
Audio Chat (Teacher Audio Chat) 72
Audio Chat icon (Teacher Audio Chat) 74
Audio Chat Tab (Student Program Options) 212
Audio Chat Tab (Teacher Program Options) 175
Audio Chat window (Student Session Options) 221
Audio Chat window (Teacher Audio Chat) 72
Available Students Work Area (Teacher Student Group View) 136
B
Breakout Session (Teacher Tool Bar) 75
Broadcast Communication (Appendix NetOp School Communication) 254
Build Number (Student Help About) 199
Build Number (Teacher Help About) 62
C
Change Configuration (Student Session Options) 223
Change Maintenance Password window (Student Maintenance Password) 216
Change Maintenance Password window (Teacher Maintenance Password) 188
Chat (Student Session Options) 220
Chat (Teacher Tool Bar) 70
Chat icon (Teacher Chat) 71
Chat window (Student Session Options) 220
Checking the Product Package (Installation Prerequisite Tasks) 22
Checking Your Computer Systems (Installation Prerequisite Tasks) 22
Class Control Panel (NetOp Teacher) 135
Class List (Teacher Student Group View) 140
Class Selection (Installation Deploying NetOp Student) 29
Class Setup (Introduction NetOp School Features) 14
Class tab (Quick Start Student) 52
263
Class tab (Quick Start Teacher) 49
Class Tab (Student Program Options) 205
Class tab (Student Startup) 193
Class Tab (Teacher Program Options) 163
Class tab (Teacher Startup) 57
Classroom View (Teacher Class Control Panel) 154
Classroom View Work Area (Teacher Classroom View) 154
Clone File(s) Button (Teacher File Manager) 131
COEXISTENCE Section (Appendix NETOP.INI) 249
Collect File (Teacher Collect Files) 90
Collect Files (Teacher Tool Bar) 88
Collect Files Destination (Teacher Collect Files) 92
Collect Files From Students window (Teacher Collect Files) 88
Collect Files icon (Teacher Collect Files) 89
Collect Files Source (Teacher Collect Files) 89
Commands Menu (Teacher Menu Bar) 61
Common Options (Chapter 6) 225
Communication (Installation Deploying NetOp Student) 32
Communication (Introduction NetOp School Features) 14
Communication Devices (Common) 226
Communication Devices (Introduction NetOp School Features) 18
Communication Profile Edit window (Common Communication Devices) 226
Communication Profile Section (Student Window) 201
Communication Profile Setup (Student Communication Profiles) 218
Communication Profiles (Student Configuration) 218
Communication Tab (Student Program Options) 215
Communication Tab (Teacher Program Options) 185
Compatibility (Introduction) 20
Compression Tab (Teacher RC Student Options) 106
Computer Name Field (Student Window) 201
Configuration (NetOp Student) 202
Configuration (NetOp Teacher) 160
Configuration Menu (Student Menu Bar) 198
Configuration Menu (Teacher Menu Bar) 61
Connection Menu (Student Menu Bar) 197
Contact Technical Support form (Introduction) 12
Contents (Introduction About this Manual) 12
Copy File(s) Button (Teacher File Manager) 131
COPY FILES Section (Editing the SETUP.ISS File) 43
Copy/Move/Synchronize/Clone Window (Teacher File Manager) 118
Create Breakout Session window (Teacher Breakout Session) 75
Customize Thumbnail window (Teacher Mosaic View Work Area) 158
D
Default Location of NetOp Configuration Files (Appendix NetOp School Configuration Files) 253
Delete File(s) Button (Teacher File Manager) 132
Demo (Student Session Options) 219
Demo Control tool box (Teacher Give Demo) 65
264
Index
Demo toolbox (Student Session Options) 219

Deploy (Installation Deploying NetOp Student) 34
Deploy NetOp Student window (Installation Installing from the NetOp School CD) 24
Deploying NetOp Student (Installation) 26
Desktop Tab (Teacher RC Student Options) 107
Detail View (Teacher Class Control Panel) 146
Detail View Work Area (Teacher Detail View) 146
Disclaimer 3
Display Tab (Teacher RC Student Options) 102
Display tab (Teacher RC Student Options) 102
Distribute Files (Teacher Tool Bar) 80
Distribute Files Destination (Teacher Distribute Files) 83
Distribute Files icon (Teacher Distribute Files) 82
Distribute Files Source (Teacher Distribute Files) 82
Document revision 2
DTL Section (Appendix NETOP.INI] 250
E
Edit Menu (Teacher File Manager) 123
Editing the SETUP.ISS File (Installation Deploying NetOp Student) 36
Example (Appendix NETOP.INI) 251
Execute Command (Teacher Tool Bar) 79
Execute Command menu (Teacher Execute Command) 80
Exit Setup window (Installation Installing from the NetOp School CD) 25
F
File Collection (Teacher Collect Files) 95
File Collection window (Teacher File Collection) 95
File Contents (Appendix NETOP.INI) 248
File Distribution (Teacher Distribute Files) 86
File Distribution window (Teacher File Distribution) 86
File Manager (Teacher Tool Bar) 112
File Manager window (Teacher File Manager) 113
File Menu (Student Menu Bar) 197
File Menu (Teacher File Manager) 114
File Menu (Teacher Menu Bar) 61
File Transfer window (Teacher File Manager) 112
G
General Options (Installation Deploying NetOp Student) 28
General Tab (Student Program Options) 204
General Tab (Teacher Program Options) 162
General tab (Teacher Program Options) 161
Give Demo (Teacher Tool Bar) 64
Give Demo icon (Teacher Give Demo) 65
Give Demo Tab (Teacher Program Options) 173
Give Demo window (Teacher Give Demo) 64
Groups Work Area (Teacher Classroom View) 156
265
Groups Work Area (Teacher Detail View) 148
Groups Work Area (Teacher Mosaic View) 160
H
Help About System Info (Common) 243
Help Button (Student Window) 201
Help Menu (Student Menu Bar) 198
Help Menu (Teacher File Manager) 130
Help Menu (Teacher Menu Bar) 61
Help Request Tab (Student Program Options) 214
Help Request window (Student Utilities Menu) 198
How to Use This Manual (Introduction About this Manual) 13
I
Individual Communication (Appendix NetOp School Communication) 255
INSTALL section (Appendix NETOP.INI) 249
INSTALL section (Installation Editing the SETUP.ISS file) 38
Installation (Chapter 2) 21
Installing (Installation) 23
Installing Alternatives (Installation Installing) 25
Installing from the NetOp School CD (Installation Installing) 23
Installing NetOp School on a Terminal Server (Appendix NetOp School in Terminal Server Environments) 256
Introduction (Chapter 1) 11
IP Address window (Common IP Broadcast List) 241
IP Broadcast List (Common TCP/IP (UDP)) 240
IPX (Common Communication Devices) 230
IPX Communication Profile Edit (Common IPX) 232
IPX Section (Appendix NETOP.INI) 250
IPX section (Common IPX Communication Profile Edit) 232
IPX Settings (Common IPX) 231
J
Join/Leave Class (Student Session Options) 222
K
Keyboard/Mouse Tab (Teacher RC Student Options) 104
KnowledgeBase (Introduction) 12
L
License 3
License Key (Installation Deploying NetOp Student) 27
Limit Teacher Access (Student Session Options) 223
Load/Unload Student (Student Session Options) 223
Local installation using the SETUP.ISS file (Installation Deploying NetOp Student) 44
Location window (Teacher Student File Location List) 85
Location window (Teacher Teacher File Location List) 94
Login (NetOp) window (Teacher PO Teachers Tab) 169
Login Student and Select Class window (Student PO Class Tab) 207
Login Student and Select Class window (Student PO Student Login Tab) 209
266
Index
Login using Windows NT authentication window (Teacher PO Teachers tab) 172

M
Maintenance Password (Entry) window (Student Maintenance Password) 217
Maintenance Password (Entry) window (Teacher Maintenance Password) 189
Maintenance Password (Installation Deploying NetOp Student) 33
Maintenance Password (Student Configuration) 216
Maintenance Password (Teacher Configuration) 188
Maintenance Password window (Student Maintenance Password) 216
Make New Folder Button (Teacher File Manager) 131
Menu Bar (NetOp Teacher) 61
Menu Bar (Student Window) 197
Menu Bar (Teacher File Manager) 114
Menu/Toolbar Tab (Teacher Program Options) 187
Monitor Students (Teacher Tool Bar) 68
Monitor Students icon (Teacher Monitor Students) 69
Monitor Students window (Teacher Monitor Students) 68
Monitor Tab (Teacher Program Options) 174
Mosaic View (Teacher Class Control Panel) 157
Mosaic View Work Area (Teacher Mosaic View) 157
Move File(s) Button (Teacher File Manager) 131
N
NetBIOS (Common Communication Devices) 227
NetBIOS Adapter Numbers window (Common NetBIOS Communication Profile Edit) 230
NetBIOS Communication Profile Edit (Common NetBIOS) 229
NetBIOS Section (Appendix NETOP.INI) 250
NetBIOS Section (Common NetBIOS Communication Profile Edit) 229
NetBIOS Settings (Common NetBIOS) 228
NetOp Gateway Setup (Appendix NetOp School in Terminal Server Environments) 260
NetOp Marker Utility (Teacher Give Demo) 66
NetOp Marker Utility window (Teacher NetOp Marker Utility) 66
NetOp Name Server (Appendix) 260
NetOp School Communication (Appendix) 254
NetOp School Configuration Files (Appendix) 251
NetOp School Features (Introduction) 14
NetOp School in Terminal Server Environments (Appendix) 255
NetOp School TSE Communication (Appendix NetOp School in Terminal Server Environments) 257
NetOp School TSE Limitations and Modifications (Appendix NetOp School in Terminal Server Environments) 260
NetOp Student (Chapter 5) 191
NetOp Support Team (Introduction) 12
NetOp Teacher (Chapter 4) 55
NetOp Teacher User Authentication (Teacher PO Teachers Tab) 166
NetOp Teacher User Authentication tab (Teacher PO Teachers Tab) 166
NETOP.INI (Appendix) 248
New Class window (Quick Start Teacher) 49
New Class window (Teacher PO Class Tab) 164
New Class window (Teacher Startup) 58
267
New Folder window (Teacher File Manager) 115
New Folder window (Teacher Student Group View) 144
New With NetOp School version 2.5 (Introduction) 18
Novell Network Number window (Common IPX Communication Profile Edit) 234
Novell Network Numbers window (Common IPX Communication Profile Edit) 233
O
Operating Systems (Introduction NetOp School Features) 17
Options Button (Teacher File Manager) 132
Options Confirmation Tab (Teacher File Manager) 128
Options Layout Tab (Teacher File Manager) 129
Options Menu (Teacher File Manager) 126
Options Transfer tab (Teacher File Manager) 126
Other Locations of NetOp Configuration Files (Appendix NetOp School Configuration Files) 254
P
Part/Whole icon (Teacher Classroom View) 155
Part/Whole icon (Teacher Detail View) 146
Part/Whole icon (Teacher Mosaic View) 158
Prerequisite Tasks (Installation) 22
Program Options (Student Configuration) 203
Program Options (Teacher Configuration) 161
Properties Button (Teacher File Manager) 132
Properties window (Teacher File Manager) 117
Q
Quick File Distribution (Teacher Distribute Files) 87
Quick Start (Chapter 3) 47
R
README.TXT (Installation Installing from the NetOp School CD) 23
Registration window (Quick Start Student) 52
Registration window (Quick Start Teacher) 50
Registration window (Student Startup) 195
Registration window (Teacher Startup) 58
Remote Control (Teacher Tool Bar) 96
Remote Control icon (Teacher Remote Control) 98, 113
Remote Control Tab (Teacher Program Options) 183
Remote Control Title Bar menu (Teacher Remote Control) 99
Remote Control Toolbox (Teacher Remote Control) 98
Remote Control window (Teacher Remote Control) 96, 97
Rename window (Teacher File Manager) 116
Request Help (Student Session Options) 219
Run Program (Teacher Tool Bar) 77
Run Program Browse (Teacher Run Program) 78
Run Program menu (Teacher Run Program) 77
Run Program Tab (Teacher Program Options) 181
Run Program window (Teacher PO Run Program Tab) 182
Run Program window (Teacher Run Program Browse) 78
268
Index
Run Specified Program (Teacher Run Program) 79

Running a Test Session (Quick Start) 53
Running NetOp School in a TSE (Appendix NetOp School in Terminal Server Environments) 256
S
Save Communication Log window (Student Help Menu) 200
Save Communication Log window (Teacher Help Menu) 63
Select Class window (Student PO Class Tab) 206
Select Class window (Student Startup) 194
Select File(s) Button (Teacher File Manager) 132
Select window (Teacher File Manager) 124
Session Options (Introduction NetOp School Features) 14
Set Background Bitmap window (Teacher Classroom View Work Area) 155
Starting NetOp Student (NetOp Student) 192
Starting NetOp Teacher (NetOp Teacher) 56
Starting the Student (Quick Start) 51
Starting the Student from a Command (Starting NetOp Student) 192
Starting the Student from a Program Folder or Directory (Starting NetOp Student) 192
Starting the Teacher (Quick Start) 48
Starting the Teacher from a Command (Starting NetOp Teacher) 56
Starting the Teacher from a Program Folder or Directory (Starting NetOp Teacher) 56
Status Bar (Student Window) 202
Status Bar (Teacher Remote Control) 111
Status Bar (Teacher Window) 60
Student File Location List window (Teacher Distribute Files) 84
Student Group Shortcut Menu (Teacher Detail View) 152
Student Group View (Teacher Class Control Panel) 136
Student Group View Work Area (Teacher Student Group View) 140
Student Identification (Installation Deploying NetOp Student) 30
Student Information window (Teacher Student Group View) 143
Student Just Joined the Class window (Teacher PO Class Tab) 164
Student List window (Teacher Student Group View) 142
Student Login Tab (Student Program Options) 208
Student Login window (Student PO Student Login Tab) 209
Student Options (Teacher Remote Control) 102
STUDENT Section (Installation Editing the SETUP.ISS file) 40
Student Session Options (NetOp Student) 219
Student Shortcut Menu (Teacher Detail View) 151
Student Startup (Starting NetOp Student) 193
Student User Session Options (Introduction Session Options) 16
Student Window (NetOp Student) 196
Student window (Quick Start) 53
Summary (Chapter 2) 22
269
Synchronize File(s) Button (Teacher File Manager ) 131
System Info window (Common Help About System Info) 243
T
TCP/IP (UDP) (Common Communication Devices) 234
TCP/IP (UDP) Communication Profile Edit (Common TCP/IP (UDP)) 236
TCP/IP (UDP) Settings (Common TCP/IP (UDP)) 234
TCP/IP section (Common TCP/IP (UDP) Communication Profile Edit) 236
TEACHER and STUDENT Sections (Appendix NETOP.INI) 250
Teacher Chat window (Teacher Chat) 70
Teacher File Location List (Teacher Collect Files) 93
Teacher Profile (NetOp) window (Teacher PO Teachers Tab) 167
Teacher Profile (Windows) window (Teacher PO Teachers Tab) 171
Teacher Startup (Starting NetOp Teacher) 57
Teacher User Session Options (Introduction Session Options) 14
Teacher Window (NetOp Teacher) 59
Teacher window (Quick Start) 51
Teacher(s) and Students on Terminal Servers (Appendix NetOp Student in Terminal Server Environments) 258
Teacher(s) on Network Computer(s) and Students on Terminal Server(s) (Appendix NetOp School in Terminal Server
Environments) 258
Teachers Tab (Teacher Program Options) 165
Terminal Server (Common Communication Devices) 241
Terminal Server Communication Profile Edit (Common Terminal Server) 242
Terminal Server section (Common Terminal Server Communication Profile Edit) 242
Terminal Server Settings (Common Terminal Server) 241
Title Bar (Student Window) 196
Title Bar (Teacher File Manager) 114
Title Bar (Teacher Remote Control) 99
Title Bar (Teacher Window) 60
Tool bar (NetOp Teacher) 63
Tool Bar (Student Window) 200
Tool Bar (Teacher File Manager) 131
Tool Bar (Teacher Remote Control) 108
Trademarks 3
Transfer Status History Tab (Teacher File Manager) 122
Transfer Status Progress tab (Teacher File Manager) 120
Transfer Status Session History Tab (Teacher File Manager) 123
Transfer Status Window (Teacher File Manager) 120
Typographical Conventions (Introduction About this Manual) 13
U
Uninstalling (Installation Installing) 26
Updates (Introduction About this Manual) 13
Utilities Menu (Student Menu Bar) 198
V
View Buttons (Teacher File Manager) 132
View Menu (Teacher File Manager) 125
270
Index
W
Warranty 3
Welcome to NetOp School (Introduction) 12
What Happens During Installation? (Installation Installing) 25
Windows Teacher User Authentication (Teacher PO Teachers Tab) 170
Work Areas (Teacher File Manager) 133
Working in the Remote Control Window (Teacher Remote Control) 111
271
272

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NetOp School

Moving expertise - not people

Chapter 3 - Quick Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 4 - NetOp Teacher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4.5.11.1 Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Chapter 5 - NetOp Student. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

5.5.8 Change Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Chapter 6 - Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Chapter 7 – Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

7.6 NetOp Name Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

1.1 Welcome to NetOp School

1.2 About This Manual

1.2.2 How to Use This Manual

1.3 NetOp School Features

1.3.5 Communication Devices

1.4 New With NetOp School version 2.5

Student Configuration: Limit Teacher Access

2.2 Prerequisite Tasks

2.2.2 Checking the Product Package

2.4 Deploying NetOp Student

2.4.1 License Key

This window is used for applying a maintenance password to deployed Students.

2.4.8 Editing the SETUP.ISS File

2.4.8.1 [INSTALL] section

Required BOOT= 0 Computer will not reboot after installation.

Key Values Effect

Key Values Effect

Key Values Effect

3.2 Starting the Teacher

3.3 Starting the Student

3.4. Running a Test Session

Communication options: sections 4.7.1.11, “Communication Tab” (Teacher), 5.3.6,

Chapter 4 - NetOp Teacher

4.2 Starting NetOp Teacher

4.2.3 Teacher Startup

4.3 Teacher Window

4.4 Menu Bar

The window displays where the log is saved.

4.5 Tool Bar

4.5.4 Audio Chat

4.5.6 Breakout Session

Breakout Session Name: []

appearance and functionality as the Teacher window. Certain functions are

4.5.7.1 Run Program Browse

4.5.9.2 Distribute Files Destination

4.5.9.3 File Distribution

File Distribution Info

4.5.10 Collect Files

Specify file(s) to collect

4.5.10.2 Collect Files Destination

4.5.10.3 File Collection

File Collection Info

4.5.11.1 Title Bar

Note: This option is disabled with a Windows 95 classic Student computer.

4.5.11.2 Student Options

Student Window Fit

4.5.11.2.2 Keyboard/Mouse Tab

4.5.11.2.3 Compression Tab

4.5.11.2.4 Desktop Tab

4.5.11.4 Display Area

4.5.11.5 Status Bar

4.5.12 File Manager

4.5.12.2.3 Transfer Status