COIS20008 Course Profile

Faculty of Arts, Business, Informatics & Education
COIS20008
Information Systems Project Planning and
Mgment
What is this course about? In this course students will develop an understanding of the key phases in the project
management lifecycle and the activities that are performed in these phases during an
IS/IT project. In addition, the course addresses organisational and behavioural issues
relevant to project management as well as industry standards, quality assurance,
professional ethics and social issues. Students will learn how to apply the procedures
and processes discussed in the course to practical situations. Expertise will also be
acquired in the use of project management software.
What are the expected On successful completion of this course, you should be able to:
outcomes of the course? 1. Explain the importance of project management to the success of an organisation
2. Describe in detail the activities typically involved in the lifecycle of an IS/IT
project
3. Explain the process of project selection
4. Describe the role of the project manager
5. Describe how to build effective teams
6. Apply common project planning, scheduling, budgeting, and resource
management procedures in an IS/IT project
7. Apply appropriate software in a project management environment
8. Describe the issues involved in quality assurance and risk management in IS/IT
projects
9. Apply appropriate techniques to monitor and control projects
10.Understand how to communicate effectively with all stakeholders
11.Identify ethics, professional standards, and occupational health and safety issues
relevant to a particular project
12.Appraise the impacts of social, cultural, legal and international issues on IS/IT
project success
When is it offered? 2011 Term One

For those of you taking the course on campus, the schedule will be published at
http://timetabling.cqu.edu.au
Where is it offered? Brisbane, Flexible Learning, Gold Coast, Melbourne, Rockhampton, Sydney
How is it assessed? Approved assessment for this course is:

Examination 50%
Other 50%
Assessment 1 15% Presentation ALL
Assessment 2 35% Individual Case Study ALL
What textbooks do I need Prescribed

to obtain? ● E. W. Larson & C.F. Gray 2011, Project Management The Managerial Process,
5th, McGraw-Hill/Irwin.
Course Profile for: COIS20008, 2011 Term One - Page 1

Who do I contact?
Coordinator: Jacqueline Jarvis
Email: j.jarvis@cqu.edu.au
Phone: (07) 4923 2859
Additional contact details may be found at:

http://lecturer.cqu.edu.au/lecturer.jsp?term=2111&course=COIS20008
Copyright CQUniversity
Information for Students for this Offering
Study Schedule
Week Begin Date Module/Topic Chapter Events and
submissions
Week 1 28 Feb 11 Modern Project Management. Organisation Strategy 1 and 2. Course

and Project Selection. resources
online.
Week 2 07 Mar 11 Organisation:Structure and Culture. 3
Week 3 14 Mar 11 Defining the Project 4
Week 4 21 Mar 11 Estimating Project Times and Costs 5
Week 5 28 Mar 11 Developing a Project Plan 6 Assessment item 1

commences.
Week 6 11 Apr 11 Managing Risk. Quality Management. 7 and Kerzner Assessment item 1
chapter 20 continues.
(CRO)
Week 7 18 Apr 11 Scheduling Resources and Costs 8 Assessment item 1

continues.
Week 8 25 Apr 11 Reducing Project Duration 9 Assessment item 1

continues.
Week 9 02 May 11 Progress and Performance Measurement and 13 Assessment item 1

Evaluation. continues.
Week 10 09 May 11 Project Closure 14 Assessment item 1

continues.

Week 11 16 May 11 Leadership:Being and Effective Project Manager. 10 and 11. Assessment item 1
Managing Project Teams. Communication and Course continues.
documentation resources Assessment item 2
online.
All Students
Individual Case Study
Due: 19 May 11
Week 12 23 May 11 International Projects 15 Assessment item 1

continues. This is the
final week for
scheduled
presentations.

Assessment Submission
Hard Copy (when required)
Off-campus students
● Submit hard copy, signed assignments to the Student Contact Centre, Building 5, CQUniversity, Rockhampton
QLD 4702.
● Access CQUcentral to print a personalised Assessment Cover Sheet for each assignment submission. Instructions
for generating your coversheet are at: http://dtls.cqu.edu.au/FCWViewer/getFile.do?id=23407

On-campus students
Submit hard-copy, signed assignments to Assignment Boxes located on your particular Campus - if none are available
then submit to the Administration Office.
● Central Queensland Campus Students should access CQUcentral to print a personalised Assessment Cover Sheet
for each assignment submission. Instructions for generating your coversheet are via the link above.
● Australian International Campus Students should access the personalised coversheet available at your Campus.
Electronic Delivery (when required)

All assignments submitted electronically must be through the Student Portal http://mycqu.cqu.edu.au/portal/dt
As submission methods may vary from the above please check details on your course website or with your course
coordinator if in doubt.
POLICIES AND PROCEDURES FOR ASSESSMENT
Students must familiarise themselves with the following policies and procedures:
Assessment and examination policy and procedures - http://policy.cqu.edu.au/Policy/policy_file.do?policyid=701
Assignment preparation and presentation Guide for Students -
http://content.cqu.edu.au/FCWViewer/getFile.do?id=26491
Presentation - http://fbi.cqu.edu.au/FCWViewer/getFile.do?id=17724
Referencing style
The Faculty of Arts, Business, Informatics & Education generally uses the Harvard (Author/date) style of referencing
except for education, history and law courses. More information on the styles used by various schools can be found at
http://facultysite.cqu.edu.au/FCWViewer/view.do?page=3955
For LAWS courses http://www.lib.unimelb.edu.au/cite/law/index.html
Applying for extensions - http://content.cqu.edu.au/FCWViewer/view.do?site=534
Assignment grading - http://policy.cqu.edu.au/Policy/policy_file.do?policyid=437
What is plagiarism? - http://facultysite.cqu.edu.au/FCWViewer/view.do?page=3952
General student information (CQUcentral) - http://navigatecquni.cqu.edu.au/FCWViewer/getFile.do?id=26605
Faculty Guide

Guide for Students http://content.cqu.edu.au/FCWViewer/view.do?page=9177
OTHER IMPORTANT DATES

Examinations:
Standard Examinations: 2 - 10 June, 2011
Deferred/Supplementary Examinations: 8 - 12 August, 2011
Note: A recess is held during term. Please consult the CQU handbook for specific dates and other information at:
http://handbook.cqu.edu.au
Contacting Teaching Staff
During the course, students should initially contact their local teaching staff to answer any queries related to the course
that they may have. Contact details for local teaching staff can be found on the course website. If local teaching staff
cannot fully answer the query or it is of a personal nature, students can contact the Course Coordinator.
Student Contact
A directory of assistance containing information for both on-campus and off-campus students will be provided on the
web, before term starts, at: http://content.cqu.edu.au/FCWViewer/view.do?site=534
The university allocates every student an individual email address, the format of which is student
number@student.cqu.edu.au (e.g. S00011123@student.cqu.edu.au). This is the official email address that the
university will use for all email correspondence. Student emails can be accessed through http://webmail.cqu.edu.au or
http://mycqu.cqu.edu.au. Students are expected to check their official email address on a frequent and consistent basis
(at least once weekly). Students are encouraged to review the new university policy relating to email communication at
http://policy.cqu.edu.au/Policy/policy.jsp?policyid=642 which has been introduced to ensure all course and program
updates are received.

Course information
It is recommended that students use the course mailing list. ALL enrolled students will be automatically
subscribed to the course list using their official university email address (i.e.
studentnumber@student.cqu.edu.au). List membership subscriptions are refreshed daily. It is not
recommended that students subscribe to the course mailing list using an alternative email address. If so,
these will only be effective until the next daily refresh process. This reflects the new CQU Student Email
Policy.
Student use of the course website is mandatory. This is provided using the Learning Management System
(LMS) which can be accessed through the MyCQU Student Portal: http://mycqu.cqu.edu.au/portal/dt. This
course uses Moodle LMS. If you have difficulty logging in, please contact Helpdesk on (07) 4930 9233.
Regular student access to email is required for this course.
Regular student access to the Internet is required for this course.
You must have access to the following computer resources – a Personal Computer capable of running a
Word processing package and Project Management software. In connection with the Project Management
software package, please note Microsoft Project Management is recommended. The prescribed textbook has a
trial version of Microsoft Project Management (2007). A new version of Project Management software (i.e.
Microsoft Project Management (2010)) is available in the labs.
Students are expected to follow a self-directed study schedule which meets the required deadlines.
Assessment
Continuous assessment / examination
To pass this course, you must:
 score at least 50% overall.
Assignment submission
This course requires submission of assignments online. See instructions earlier in the course profile for
online submission. No coversheet is required.

Assessment details for ALL students
Assessment item 1—Group presentation

Due date: Presentation – during the term (commencing Week 5) as ASSESSMENT
organised by the local lecturer – see presentation details
below.
Submit electronic copy – max file size is 2Mb.
Weighting: 15%
Length: Maximum 15 slides for presentation 1

Objectives
This assessment item will relate to one or more of the course learning outcomes as stated on page one
depending upon the choice of selected presentation topic.
In addition this assignment develops skills in communication.
Overview of assignment requirements
This is a group assignment for on-campus students (off-campus students may work on the project
individually). Each group is to give a presentation about an aspect of project management. The intention is
that no topic should be covered more than once during the term, so the local lecturer will approve topics on a
first come basis. The local lecturer will also schedule when your topic is to be presented to the class. In the
case of off-campus students, your lecturer will schedule the due date for the electronic submission of your
assignment.
You can select from among the following topics:
1. Project procurement management
2. Project value management
3. Systems engineering and project management
4. Oversight /governance
5. Project management for construction and plant development (specialised topic appropriate for
engineering students only)
6. Outsourcing
7. Agile Project Management
8. The critical chain approach
9. Human resource management including topics such as:
a. Motivation theories
b. Team building exercises
In addition to the topics listed above, your presentation could be about:
 Any area of project management that is related to the weekly topics and adds new material, a different
perspective or depth to the information already covered in the course lecture material. There is scope to
research and present more information about many of the weekly topics. (For example, in the Quality
Management week students may wish to investigate Six Sigma further or ICT students may wish to

cover more detail about quality management in the software engineering discipline).
 Any other topic that is related to project management that is approved by your local lecturer.
To help you get started, there are links to course resources online (CRO) and reference material for a number
of the topics listed above. In addition, some of the topics listed above are from chapters or appendices in the
text book that will not be covered in the weekly lectures. The links and references to the material to help you
get started can be found in the assignment section of the course website.
In this first assignment, you can also draw from your experiences and incorporate them into the assignment.
If you don’t have any work/project experience, that’s fine too. You can also take the opportunity to be
controversial and find academic and trade literature that challenges an aspect of the material you are
presenting. Pose questions – make your audience think. If you are an off-campus student, the script for your
presentation should include some potential questions and responses indicating where you would pose
questions to engage your audience.
Each group will consist of up to three (3) people. Students should contact their local lecturer on issues such
as the membership of their group, selection of presentation topic, and schedule for their presentation. You
must contact your lead lecturer and provide him/her with the details of the members of your group and your
top two preferred topics by the end of week two. This allows time for you to negotiate an alternative topic if
necessary. The presentation schedule must to be decided by the end of Week 3. The Course Coordinator
takes on the role of local lecturer for off-campus students.
CQUniversity Library has many databases that contain refereed full-text journal articles. This is also
a useful source of material for your assignment.
Please check with your local lecturer if you need to discuss your choice of topic. Remember that you must
obtain approval for your topic choice.
Presentation schedule for all students
 The suggested time limit for the presentation is 15 minutes for the presentation (no more than 15 slides)
and 5 minutes for final questions and discussion at the end. At the discretion of the local lecturer, this
time frame may be amended. All members of the group must give part of the presentation to the
audience.
 The presentation format is to be determined after discussion with the local lecturer. Innovative
presentations will be welcomed.
 Each on-campus group must prepare and distribute a handout for each of their fellow students. This
handout should be in a format that students can use as a summary of the main points of the seminar.
Off-campus students are to include their script as part of their presentation, that is, what would be
said if they were giving the presentation in front of an audience. The script should show clearly
what would be said/discussed as each slide is presented.
 Presentations must proceed on the allocated day (off-campus students need to upload their
presentation via the course web site assignment submission system by midnight (AEST) on Friday
of the week their “presentation topic” is scheduled by the lecturer – maximum file size is 2Mb). If
the group does not present their seminar to the class on the allotted day they will receive 0/15 unless they
are granted an extension by the lecturer. The extension will only be granted if the student meets the
conditions described in the CQU Assessment of Coursework Policy
http://policy.cqu.edu.au/Policy/policy.jsp?policyid=701. An extension request based on a medical
condition will have to be supported by a medical certificate that meets the requirements of university
policy.
 All students must upload their presentations electronically via the course web site. Student marks for
Assessment item 1 will be returned via this system.
 Students must ensure that all material used in the presentation is referenced on the slides.
 Students must include a final slide (after the “Any Questions” slide) with the bibliography.

 Students must ensure that where relevant hypertext links to the relevant references are made in their
presentation.
The marking criteria are listed on the presentation marking guide. As this is a group assignment, a high
standard of research and presentation is expected. Groups are to decide amongst themselves the tasks to be
completed by each member. In the case of on-campus students, each member of the group must give part of
the presentation to their class group. Each group member will receive the same mark for this assignment.
Note that the marking scheme has been adjusted for off-campus students.

Marking Guide for Assessment item 1 – Presentation
Criteria Comments Your
Mark
1. Speaker/presentation appearance and other first impressions.
(1 Mark)
2. Presentation structure:
a. Introduction.
Introduce the speakers and the topic (make it clear what you
plan to talk about in the presentation). Aim to engage your
audience from the beginning of the presentation.
(1 Mark)
b. Body.
Marks will be given for the quality of the content and correct
referencing of the sources of the material. The content must
expand the knowledge of the class beyond the scheduled lecture
material for the course.
(5 Marks)
c. Conclusion.
Summarise the key points and conclusions.
(2 Marks)
3. Coping with questions/facilitating discussion during and at the end
of the presentation
Off-campus students should demonstrate facilitation of discussion
by making sure their PowerPoint slides and/or script show questions
designed to facilitate discussion and summarising responses for each
question. The script must also include at least two questions that
could be posed by the audience at the end of the presentation.
Responses must also be provided for these final questions.
(2 Marks)
4. Delivery.
Off-campus students will not be marked against this criterion.
(1 Mark)
5. Visual aids and handouts, or script.
Off-campus students will be eligible for 3 marks for this criterion.
(2 Marks)
6. Target and audience.
(1 Mark)
Total out of 15 marks
[These criteria are described in more detail in the notes on the following pages.]
Comments:
Lecturer:________________________________Lecturer’s signature:_________________________
Date: / /

Notes
1. Speaker/presentation appearance and other first impressions:
 appropriate standard of dress for the occasion (tidy and free of distracting features)
 first impression was one of confidence and poise
 speaker appeared confident and purposeful before starting to speak
 speaker attracted audience’s attention from the outset
 little or no fidgeting and few distracting mannerisms
 presentation format is simple, clear and appealing
 For off-campus students this will be marked on the basis of the script and PowerPoint slide
presentation.
2. Presentation structure:
a. Introduction:
 title/topic made clear
 purpose of the presentation is clear
 issues to be discussed are outlined
 unusual terms defined adequately.
b. Body of presentation:
 each issue from the Intro is discussed simply and clearly, and conclusions/recommendations
made, if relevant
 sufficient information and detail are provided
 sufficient periodic recapitulation
 appropriate and adequate use of examples/anecdotes
 discussion flowed logically.
 the material is relevant and new
 good sources of reference material were used to prepare the presentation
 references included
c. Conclusion:
 ending of presentation signalled adequately
 main points summarised adequately - ideas brought to fruition
 conclusion linked to Introduction and follow from discussion in the Body
 final message is clear and easy to remember
 opportunity for questions from the audience
 bibliography slide included.
3. Coping with questions/facilitating the discussion:
 invited audience to ask questions
 whole audience searched for questions
 ability to listen
 questions answered in order
 questions handled adeptly
 full audience addressed with answers
 speaker maintained control of discussion
 any questions slide
 Off-campus students should demonstrate facilitation of discussion by:
 making sure their PowerPoint slides show questions designed to facilitate discussion with an
appropriate response (or possible responses) for each question.
 including a section for questions at the end of the presentation. This should have at least two
questions that might be posed by the audience with an appropriate response to each of the
questions.

4. Delivery:
 speech clear and audible to entire audience
 suitable vocabulary (few clichés, little jargon and repetition)
 interesting variety in tone of voice
 clarity and quality of pronunciation
 little false or excessive use of spoken emphasis
 short comprehensible sentences
 presentation directed to all parts of audience
 eye contact held with audience throughout the presentation
 meaningful gestures appropriately used
 full text not read
 speaker kept to time limit (start on time and finish within the time frame)
 good use of time without rushing at the end
 pace neither too fast or too slow
 showed enthusiasm
 audience rapport (e.g. approachable)
 Off-campus students will not be marked against this criterion.
5. Visual aids and handouts (PowerPoint slides and script for off-campus students):
 visual aids clearly visible to entire audience
 overhead/slide projector/computer etc. operated correctly
 speaker familiar with own visual aids (e.g. OHPs, blackboard diagrams)
 visual aids well–prepared
 effective use of handouts and/or visual aids (i.e. integrated into the presentation)
 handouts well–prepared and useful
 Off –campus students will be marked on their use of PowerPoint. Are the slides easy to
read? Are the slides too cluttered? Do they contain the main points? Is there good use of
diagrams/pictures where appropriate? Are the slides consistent? Is good use made of PowerPoint
techniques such as slide transitions and animation or is it inconsistent and distracting? Is the
material in the script consistent with the slides?
 Off-campus students will be eligible for 3 marks for this criterion.
6. Target and audience:

 greet the audience courteously
 presentation met level of knowledge for audience
 acknowledgment of variations in audience understanding
 presentation met need for knowledge of audience (i.e. it must include new knowledge that is
relevant to the course and not just cover material from the textbook or class notes).
[This marking guide was adapted from examples given in ‘Assessing learning in universities’, 1996, compiled
by P. Nightingale, I. Wiata, S. Toohey, G. Ryan, C. Hughes, D. Magin.]

Assessment item 2—Individual case study
Due date: 1:00pm AEST, Thursday, Week 11 ASSESSMENT
All students are to submit electronically – max file size is
2Mb.
Weighting: 35%
Length: No set length 2

Objectives
This assessment item relates to course learning outcomes numbers 2, 4, 6, 7, 9 and 10 as stated on page one
of the course profile.
Introduction and Student Guide

This assessment item is to be completed individually.
The case study simulates a project management scenario where the student takes on the role of project
manager. The case information is not complete so where necessary students will have to make assumptions
and argue the pros and cons for any recommendations they make.
If necessary, students are expected to find relevant information in the academic literature to justify their
answers.
To assist students in their assessment solution development the following information is provided:
 Product development case description

 Specific assessment questions that must be answered
 Information regarding the submission of the assessment
 Marking guide
Product Development Case Description

Background
Great Devices is a medium sized company that develops and manufactures medical devices. You are an
employee of Great Devices and work as project manager in the product development department. The people
involved in this case are:
 You are Mr. Kennedy, the project manager.

 Mr. Morris is the Director of Product Development.
 Ms. Douglas is the Director of Marketing and Portfolio Management.
 Ms. Yang is the Human Resource Manager.
 Functional line managers in the research and development department.
 Engineers and members of your project team.
You have been leading a small team of experienced engineers conducting a technical feasibility study to
investigate if it is possible to modify one of its standard products to create a product variant to satisfy the

needs of local farmers. You are planning to hold a M1 Milestone Concept Review on 10th August 2011. (For
the purposes of this assignment assume that this is next week.) The project management milestone concept
review checklist is provided below.
The Project Management Milestone Checklist for M1

1. Are the marketing requirements agreed?
2. Are project targets agreed (e.g. schedule, features and quality)?
3. Has a feasibility study been successfully completed?
4. Is the product concept selected and well understood?
5. Are user product mock-ups circulated and reviewed with marketing?
6. Are the product and production technologies selected?
7. Have key components and suppliers been identified?
8. Has the supply chain impact of a new product been reviewed?
9. Is the project organisation agreed?
10. Is the project team established and operational?
11. Is any project teambuilding and leadership development required?
12. Is any technical training of project members required?
13. Is the project plan document reviewed within the project?
14. Is the MS project schedule reviewed?
15. Is the project budget established and approved?
16. Have the project risks been assessed, mitigated and reviewed?
17. What are the key risks and how are they mitigated?
18. Are the appropriate resources identified and allocated to the project?
19. Are key stakeholders identified?
20. What are the quality assurance activities employed?
21. What are the quality metrics you propose to monitor and what are the control methods you plan to use in
your project?
The concept review is one of the milestones in the company’s product development process.
The need for the new product has been identified by the marketing department lead by Ms. Douglas, Director
of Marketing and Portfolio Management. Ms. Douglas provided your small project team with a product brief,
outlining the special end user, sales and service requirements to supplement the requirements already
established for the standard product. She also developed the business case for the product. The company is
currently developing a brand new leapfrog product in a large development program that could cover this
need, but the launch date has been delayed due to technical development challenges. As a result the company
has a gap in its product portfolio that it must fill in the short term.
Your team have come up with a unique novel product concept that you believe should be protected by a

patent. The concept satisfies the need perfectly. Your team estimates that there is a reduction in the Bill Of
Materials (BOM) for the new product although you have not assessed this at this stage. The mechanical,
electronics and software modifications of the standard product are fairly small compared to the development
efforts of the brand new leapfrog technology platform. Furthermore, you and your team believe you can
develop the product with limited resources and within the very short timeframe requested by Ms. Douglas.
The sales launch deadline is to be advised (TBA). The feasibility work carried out with a user focus group
showed that the user requirements were sound and that the technical complexity of the development was
low.
Schedule and Budget

You arranged a workshop led by Mr. Software, Mr. Mechanics, Mr. Electronics, Mr. Production and Mr.
Validation to plan the product development activities. They are members of your project team and very
experienced managers and engineers.
Great Devices Milestones
The milestones your team will use are:
A. M1 Concept review (At this point the system architecture and feasibility study will be complete. A
go/no-go decision for detailed design will be made at this milestone).
B. M2 Design review (At this point the overall design will be complete. A go/no-go decision for
procurement will be made at this milestone).
C. P1 proto build start (An internal project review confirming that the product prototype is able to be
manufactured with the quality level expected.).
D. P2 proto build start (An internal project review confirming that the product prototype is able to be
manufactured with the quality level expected).
E. M3 Final Design review (At this point the product quality is verified based on the product validation
testing carried out on the last prototype. A go/no-go decision for production ramp-up is made).
F. M4 Launch review (A go/no-go decision depending if all business areas are ready for market launch and
1000 devices are in stock).
The system architecture of the product has been used as the basis for the project organisation and the work
breakdown structure. As the project manager you have accepted the tasks of creating the compiled project
schedule and allocating resources.
From the team workshop you have obtained the following information:
1. A work break down structure (WBS), resource estimates and some dependencies provided in Table 1
below.
2. Mr. Production did some preparations prior to the workshop and his input is summarized in the Activity-
In-the-Box (AIB) network diagrams in Figure 1.
Note that the following resource abbreviations are used:

 Electronic Engineer (EE)
 Software Engineer (SW)
 Mechanical Engineer (ME)
 Test Engineer (TE)
 Production Engineer (PE)
 Printed Wire Board (circuit board) (PWB)
 Electromagnetic Compliance (EMC)

Table 1- Work Breakdown Structure
Activity Description Predecessor(s) Duration and To be
Resource Estimate completed
at the
following
milestone
1. Electronics
1.1 PWB outline modifications Must be done in parallel with M1 1 man-week of EE. M2
2.1.
1.2 Component selection Selection of electronic 1.1 2 man-weeks of EE. M2
components. Must be started
together with 1.3.
1.3 P1 circuit design and PWB Creation of circuit diagram 1.2 2 man-weeks of EE. M2
layout and PWB layout. Breadboard
solution created. Must be
started together with 1.2.
1.4 P1 electronics verification Electronic verification tests 1.3, P1 build 2 man-week of EE. P2
tests with the use of the P1 complete
prototypes.
1.5 P2 circuit design Electronic improvements to 1 man-week of EE. M3
improvements circuit diagram, component
selection and layout.
1.6 P2 electronics verification Electronic verification tests 1.5, P2 build 2 weeks of one EE. M3
tests with the use of the P1 complete
prototypes.
1.7 Thermal verification tests Verification that electronic 1.5 , P2 build 2 days of EE. P2
heat generation and heat complete
transmission through covers is
acceptable.
1.8 EMC verification tests Verification of compliance 1.5, P2 build 2 days of EE. P2
with electromagnetic complete
compliance regulations.
2. Software
2.1 Software specification Specification of the software None 1 man-week of SE. M2
functionality based on user
requirements.
2.2 User interface additions Software additions due to 2.1 1 man-week of SE. M2
modified menus and
functional keys.
2.3 Database additions Software additions to the 2.1 1 man-week of SE. M2
device database.
2.4 Device to PC protocol Software additions to the 2.1 1 man-week of SE. M2
additions communication protocol
between the device and the
PC.
2.5 PC software additions Software 2.1, 2.3 1 man-week of SE. M2
additions/modifications to the
PC software functionality to
support the new device
functionality.
2.6 R1 release creation Creation of the R1 software 2.2, 2.3, 2.4, 2 days of SE. P1
release used for the P1 2.5
prototype build.
2.7 R1 release tests Testing of the R1 release and 2.6 1 man-week of SE. P1
identification of errors.
2.8 R1 error correction and user Creation of the R1 software 2.7 1 man-week of SE. P2
interface improvements release used for the P1
prototype build.
2.9 R2 release creation Creation of the R2 software 2.8 2 days of SE. P2
release used for the P2
prototype build.
2.10 R2 release tests Testing of the R2 release and 2.9, P1 build 1 man-week of SE. P2
identification of errors. complete
2.11 R2 error corrections Correction of errors 2.10 1 man-week of SE.
2.12 R2 interoperability tests Testing of interoperability 2.11, P1 build 1 man-week of SE. P2
with 3rd party accessory complete
devices.
2.13 R2 interoperability error Correction of errors 2.12 1 man-week of SE. M3

correction
2.14 R3 release creation Creation of the R3 software 2.13 2 days of SE. M3
release.
2.15 R3 tests Testing of the R3 release 2.14 1 man-week of SE. M3
2.16 R4 sales release creation Creation of the software sales 2.15 2 days of SE. M3
release
3. Mechanics
3.1 Industrial design Design of the industrial design M1 2 weeks of a M2
for the device. Must be started ME/industrial
in parallel with 1.1 and 2.1 designer.
3.2 PWB outline modifications Modifications of the PWB to 3.1 1 man-week of ME. M2
fit the industrial design, new
components and usability
requirements. Must be done in
parallel with 1.1
3.3 P1 mechanical CAD design CAD design of mechanical 3.1, 3.2 2 man-weeks of ME. M2
plastic parts and metal parts
for the device.
3.4 Tolerance stack analysis Analysis of the mechanical 3.3 1 man-week of ME. M2
tolerance stacks compared to
part tooling and moulding
capabilities.
3.5 P1 mechanical part analysis Physical analysis of moulded P1 build 1 man-week of ME. P2
plastic parts and sheet metal complete
parts.
3.6 P2 mechanical part Modification of moulding and 3.5 2 man-weeks of ME. M3
modifications sheet metal tools used for P2
parts.
3.7 Mechanical tool approval Evaluation of P2 mechanical P2 build 3 weeks of ME. M3
parts and approval of complete
moulding and sheet metal
tools used in part manufacture.
4. Verification
4.1 Test plan creation Creation of a plan M1 1 man-week of TE. M2
documenting what is to be
tested.
4.2 Component tests Test of key component After delivery 1 man-week of TE M3
reliability to various standard of components
tests like drop and humidity. (for P1) , 4.1
4.3 Module tests Test of module functionality P1 build 1 man-week of TE. P2

after assembly. complete, 4.2
4.4 System integration tests Test of integration of modules. 4.3 1 man-week of TE. P2
4.5 Product validation tests Test of product against 4.4, P2 build 1 man-week of TE M3
reliability to various standard complete
tests like drop and humidity
and end user requirements.
4.6 Technical Construction File Creation of documentation for 4.5 1 man-week of TE. M3
compilation regulatory approvals.
4.7 Type approval and regulatory Approvals from regulatory 4.6 3 weeks by M3
approval tests authorities. regulatory
authorities.

Figure 1 - Activity in Box Network Diagrams for Production
General Information
In addition to the work breakdown structure and AIB network diagram you have collected the following
information.
 The project booking of the proto builds (task 5.5 and 6.5) will have to be done at the latest three (3)
weeks in advance of the build. This is the lead time required to include builds in the manufacturing’s
master production schedule. There is no need to include the booking on your schedule.
 The initial lead time for the display component is four (4) weeks and therefore longer than for the rest of
the components. Although 5.1 above has 3 weeks lead time, your schedule will have to use 4 weeks lead
time to allow for this component.
 The company has a general holiday period between 26/12/11 to 30/12/11 and Monday 2/1/12 will be a
public holiday.
 The booking of the Type Approval (TA) test house (task 4.7) has to be done 12 weeks prior to type
approval. There is no need to include the booking on your schedule.
 Production ramp up to manufacture 1000 devices is estimated to take three (3) weeks after the M3
milestone. Include this task on your schedule.

Available Resources
The maximum full time resources available for your project are:
 Electronics Engineer 1
 Software Engineer 1
 Software Engineer 2
 Mechanical Engineer 1
 Mechanical Engineer 2
 Test Engineer 1
 Production Engineer 1
The engineers work a 40 hour week from Monday to Friday (i.e. a 5 day week with 8 hour days). The
functional managers have assured you that the engineers are able to do all the tasks within their engineering
field (i.e. there are no differences in the abilities of the different engineers).
If the project is resourced as requested your team is committed to producing only two prototype iterations to
develop and validate the design
You know that there are items you did not address at the project workshop and that you may need to make
some assumptions to complete your schedule and budget. Make sure that you list any assumptions you make
at the beginning of your assignment submission.
Assessment Part A
For part A of the assessment you must complete the following tasks and questions. Read all the questions
before you commence the tasks.
1. Use Microsoft Project to develop the project schedule. You are to include the resource allocation details
on the schedule. Note that Mr. Morris has also asked you to include the milestones at the top of the
task list in your schedule.
2. This question relates to resource allocation.
a) Describe how you can use the project management software to produce reports that show the
resource utilisation required to complete the project. In your answer, list the different reports that
you can generate to identify if and where there are any problems with resource allocation. In
addition, provide instructions describing how you would use the software to produce these reports.
b) Use the software to check for any resource over-allocation in your project. Did you have any
resource over-allocation issues in your schedule? If so, describe where they occurred. (Note that it is
possible that there are no issues in your project schedule.)
c) Remember that you must not exceed the internal resources available for a project. Discuss the
various alternatives that you could use to resolve resource allocations in a project. How can the
software help you? (If you had any resource allocation issues in your project explain how you
addressed them.)
3. Write a memo to the director of product development, Mr. Morris, explaining the expected completion
date of the project, together with an explanation of the factors that cause the project to require that length
of time and a list of the tasks that are on the critical path. Assume that you will send the project schedule
as an attachment to the memo.
4. Describe, in general terms, how you will ensure that the project is completed “on time” and relate your
answer to the project schedule that you developed in question 1.

5. Is there any way that the overall duration of the project can be shortened without removing any tasks?
(Justify your answer. Be specific and describe any tasks that you would target and what you might do
that could reduce the length of the project.)
6. Are there any project related supporting activities, events or tasks that you might have overlooked?
Assessment Part B – Controlling the Project and Managing Changes

Mr. Production reviews your project schedule and requests that build participation of one engineer from each
of the following functions is required at the P1 and P2 builds: production, electronics, software and
mechanics. You will have to update your schedule as you agree with this proposal.
You are now 1 week after the M1 milestone and the Chinese display supplier has been able to revise the
delivery time. The delivery time is now reduced to 3 weeks which is corresponds to the time required for the
other components. In addition the software engineer has completed the software specification. However, this
has meant that the estimated time for the database management additions and software modifications have
had to be revised. Both tasks are now estimated to require an extra week.
Based on the additional information given above complete the following tasks:
1. Amend the project schedule incorporating the request from Mr. Production, the change to the delivery
time for the display and the new estimated times for the software tasks.
2. What is the new time for the critical path?
3. Describe the impacts of each of these changes upon the project? (Include schedule and budget
implications in your answer).
Assumptions
You are free to make any assumptions necessary to complete the assignment. However each assumption
must be justified and stated clearly in your assessment word document. Marks will be deducted for any
unreasonable assumption or for stating an assumption and then ignoring it in your assignment.
Submission of Assessment
The assignment is to be submitted as a zip file using the electronic assignment submission system that can be
accessed from the link on the course website. The zip file should contain the following:
1. The Word document with the solutions to the questions for Part A and Part B.
2. The Microsoft project files created for Part A and Part B. Please ensure that the names of these files
clearly indicate their purpose, e.g. GreatDevices_Part_A.mpp and GreatDevices_Part_B.mpp.

Marking Guide for Assessment item 2 – Individual Case Study
Assignment Criteria Marks Marks
Question available awarded
Part A
Assumptions Listed, justified and stated clearly 1
Q1 The adequacy of the Project Plan 7
Q2 A knowledge of how to use the 5

resource allocation reports and correct
usage to answer part b for your project
Discussion of resource allocation issues
and how to resolve them (in general
and specifically for your project)
Q3 Appropriateness of the Written Memo 3
Q4 Ensuring completed on time (general 3
discussion and specific to your project);
Q5 Details on shortening the Project 2
Q6 Details of activities/events overlooked. 2
Q7 Details of additional planning. 3
Sub Total Part A 26
Part B
Q1 The adequacy of the amended Project 4
Plan
Q2 Identification of the activities and the 2
length of the new critical path
Q3 Description of impacts of each of the 3
changes.
Sub Total Part B 9
TOTAL 35
Comments:
Lecturer:________________________________Lecturer’s signature:_________________________
Date: / /

Examination
Due date: During examination period at end of term
Weighting: 50%
Length: Duration 3 hours
Examination conditions
 The examination is closed-book. Closed-book means you are not permitted to take any materials into the
examination room with you unless specified.
 You may take a non-electronic, concise, direct translation dictionary into the examination room in
accordance with CQU policy. The dictionary must not contain any notes or comments.
 You may take a non-programmable, no text retrieval, silent only calculator into the examination room in
accordance with CQU Policy.
View the University’s policy on examination in the Assessment of Coursework Policy at:
http://policy.cqu.edu.au
View important examination information at:
http://handbook.cqu.edu.au/Handbook/information.jsp?id=126
The examination timetables will be made available later in the term. View the examination timetable at:
http://www.cqu.edu.au/studinfo/admin/timetabling/index.htm
Further information on the examination will be available on your course website later in the term and within
your revision lecture.
NOTE: The examination information provided in this Course Profile also relates to Deferred
Examinations. No separate advice will be provided in the case of a deferred examination.

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Faculty of Arts, Business, Informatics & Education

When is it offered? 2011 Term One

How is it assessed? Approved assessment for this course is:

What textbooks do I need Prescribed

Course Profile for: COIS20008, 2011 Term One - Page 1

Additional contact details may be found at:

Information for Students for this Offering

Week 1 28 Feb 11 Modern Project Management. Organisation Strategy 1 and 2. Course

Week 2 07 Mar 11 Organisation:Structure and Culture. 3

Week 3 14 Mar 11 Defining the Project 4

Week 4 21 Mar 11 Estimating Project Times and Costs 5

Week 5 28 Mar 11 Developing a Project Plan 6 Assessment item 1

Week 7 18 Apr 11 Scheduling Resources and Costs 8 Assessment item 1

Week 8 25 Apr 11 Reducing Project Duration 9 Assessment item 1

Week 9 02 May 11 Progress and Performance Measurement and 13 Assessment item 1

Week 10 09 May 11 Project Closure 14 Assessment item 1

Course Profile for: COIS20008, 2011 Term One - Page 2

Week 12 23 May 11 International Projects 15 Assessment item 1

Course Profile for: COIS20008, 2011 Term One - Page 3

for generating your coversheet are at: http://dtls.cqu.edu.au/FCWViewer/getFile.do?id=23407

Electronic Delivery (when required)

Course Profile for: COIS20008, 2011 Term One - Page 4

OTHER IMPORTANT DATES

Course Profile for: COIS20008, 2011 Term One - Page 5

Course Profile for: COIS20008, 2011 Term One - Page 6

Assessment item 1—Group presentation

Length: Maximum 15 slides for presentation 1

Course Profile for: COIS20008, 2011 Term One - Page 7

Course Profile for: COIS20008, 2011 Term One - Page 8

Course Profile for: COIS20008, 2011 Term One - Page 9

Course Profile for: COIS20008, 2011 Term One - Page 10

Course Profile for: COIS20008, 2011 Term One - Page 11

6. Target and audience:

Course Profile for: COIS20008, 2011 Term One - Page 12

Length: No set length 2

Introduction and Student Guide

 Product development case description

Product Development Case Description

 You are Mr. Kennedy, the project manager.

Course Profile for: COIS20008, 2011 Term One - Page 13

The Project Management Milestone Checklist for M1

2. Are project targets agreed (e.g. schedule, features and quality)?

3. Has a feasibility study been successfully completed?

4. Is the product concept selected and well understood?

5. Are user product mock-ups circulated and reviewed with marketing?

6. Are the product and production technologies selected?

7. Have key components and suppliers been identified?

8. Has the supply chain impact of a new product been reviewed?

9. Is the project organisation agreed?

10. Is the project team established and operational?

11. Is any project teambuilding and leadership development required?

12. Is any technical training of project members required?

13. Is the project plan document reviewed within the project?

14. Is the MS project schedule reviewed?

15. Is the project budget established and approved?

19. Are key stakeholders identified?

20. What are the quality assurance activities employed?

Course Profile for: COIS20008, 2011 Term One - Page 14

Schedule and Budget

Note that the following resource abbreviations are used:

Course Profile for: COIS20008, 2011 Term One - Page 15

Course Profile for: COIS20008, 2011 Term One - Page 16

4.3 Module tests Test of module functionality P1 build 1 man-week of TE. P2