The digital “containers” of today’s information have short life spans, so what happens to the information they hold

when they become obsolete and non-existent? How can that information be used for the future? How can it be accessed? We face a digital dark age, where information is inaccessible and locked within a technology that’s obsolete or dead.

One-day connected forum and workshops 4 - 5 August 2011, The Sebel Surry Hills, Sydney

◊ ◊ ◊ ◊

The future of your information Encouraging senior management Information security for certainty Avoiding another Wikileak

Hear from our expert Be guided by our expert panel ofof speakers: speakers: panel
The Westpac Group Department of Family and Community Services, Ageing, Disability and Homecare

Post-forum workshops:
Friday, 5 August 2011

State Records Authority of NSW NSW Motor Accidents Authority CPA Australia Parramatta City Library

[A] A [A] B

Is it safe? Assessing your digital recordkeeping
Joy Siller, Principal Consultant, Siller Systems Administration

Creating and sustaining an information environment to encourage information usage and updating
Craig Errey, Managing Director, PTG Global

Public Record Office of Victoria Executive Assurance

Supported By:

Produced By:

w w w. a r k g r o u p a u s t r a l i a . c o m . a u

Where is technology heading? How can information be better maintained and managed for future use? Who needs to be involved in maintaining this information?

Many thousands of digital records are created everyday, on technologies that May or May not even exist in the future. regardless of how iMportant or valuable inforMation is, it’s useless if it’s unable to be accessed. the digital “containers” of today’s inforMation have short life spans, so what happens to the inforMation they hold when they becoMe obsolete and non-existent? how can that inforMation be used for the future? how can it be accessed? we face a digital dark age, where inforMation is inaccessible and locked within a technology that’s obsolete or dead. this one-day foruM will confront the following issues: ƒ ƒ ƒ encouraging senior ManageMent of the iMportance of digital preservation and the reasons
behind needing an overarching governance structure

resourcing for long terM inforMation preservation changing the organisation’s culture for better preservation

8:30 Registration and refreshments Chairperson’s opening remarks

Thursday, 4 August 2011
Strategy, security and certainty for preservation
1:45 Policy and strategy for digital preservation ó ó ó What specific things should be in a policy for preserving information? Looking to the future before implementing a policy Using policy to protect private information and avoiding another Wikileak


Chris Godden, Director, Executive Assurance

The future and your organisation’s information
9:15 Considering the future of your information ó ó ó Where will your records be in the next five years? Ten? Twenty? Hundred? Examining what can be done now to preserve the asset of information Turning frameworks and theories into practical implementation 2:30

Gary Cox, Senior Manager, Records Management, The Westpac Group
Preservation metadata and its importance to digital preservation ó ó ó Defining preservation metadata against other types of metadata Creating and maintaining consistency in metadata Ensuring everyone in the organisation uses the same terminology for reliable and trustworthy metadata

Narelle Haken, Records Officer, NSW Motor Accidents Authority
10:00 Convincing both senior management and employees of digital preservation ó ó ó ó Preparing a business case for the advocacy of digital preservation Demonstrating the risks and repercussions of not employing an active preservation strategy Managing your organisation’s culture for the preservation of digital assets Encouraging employees to take responsibility and accountability for information they create 3:15 3:45

Andrew Waugh, Senior Manager Standards and Policy, Public Records Office of Victoria
Afternoon refreshments and networking Information security in a time of uncertainty ó ó ó Keeping your information private, regardless of the multiple storage methods Examining the ramifications of a lack of information security and insecure storage methods Protecting your information on multiple devices and technologies Using metadata for protection of privacy

Nathan Turner, e-Resources Librarian, Parramatta City Library
10:45 11:15 Morning refreshments and networking Building support for digital preservation: The Department of Family and Community Services’ approach ó ó ó ó Aligning the evidence base to practice Disposal authorisation and accounting for the unique aspects of evidence Embedding disposal into system design Engaging in State Records Digital Archives project 4:30



Born-digital information preservation
Digitisation of CPA Australia’s corporate archives: a case study ó ó ó ó Engaging the various stakeholder groups Which artefacts should be digitised: the assessment process Copyright and access issues Classification and storage of digital artefacts

Christine Macqueen, Corporate Records and EDRM Project Manager, Department of Family and Community Services, Ageing, Disability and Homecare
12:00 Interactive discussion: Resourcing for the future

Dr Kerry Gutowski, Knowledge Manager, CPA Australia
5:15 Chairperson’s closing remarks and end of connected forum

Hear a short presentation from Cassie Findlay then discuss how your organisation can be properly resourced for good preservation methods.
ó ó ó Exploring your options for good preservation: what is really needed? Ensuring employees have the required education and training Gaining the required resources on a limited budget

Facilitated by: Cassie Findlay, Project Manager, Digital Archives, State Records Authority of NSW
12:45 Networking lunch


Friday, 5 August 2011

Is it safe? Assessing your digital recordkeeping systems
Registration: 9.00 am Workshop time: 9.30 am - 12:30pm Facilitated by: Joy Siller, Principal Consultant, Siller Systems Administration

About the workshop:

It’s all very well for us to know what the rules are for digital recordkeeping, but how do we make sure others within our organisation are aware of such requirements? When and how should we assess our systems against these rules? If the systems are found lacking, how do we address the gaps without huge costs and resistance? The workshop will discuss and include practical activities and guidance in relation to the following: • • • • • • Identifying your organisation’s digital records How can the systems holding your records ensure they are reliable, retained, accessible and secure? What are the essential requirements to look for in a system keeping records? Assessing the systems: where do you start, how do you do it, who are the stakeholders? Minimising risk by process enhancements rather than costly system changes Getting the controls in place and the message out there

About the workshop leader:
Joy Siller is a Director and the Principal Consultant of Siller Systems Administration, an information management consultancy. She has over 25 years’ experience in information management, which has included a considerable amount of time advising and teaching. Joy has presented at numerous conferences and facilitated many workshops covering a variety of information management topics. She has professional qualifications in information science and business marketing.

Creating and sustaining an information environment to encourage information usage and updating
Registration: 1.00 pm Workshop time: 1.30pm - 4.30pm Facilitated by: Craig Errey, Managing Director, PTG Global

About the workshop:
The design of a well-structured repository that supports information capture is not an easy activity. If you’re not careful, you find yourself being unable to capture the information or do it in a controlled way when the nature of the information changes over item and needs to be captured and managed in a unified environment. In this workshop, I’ll take through the process of modelling an information space that can be used to design the underlying database structures of your repository and well as making sense to people. You’ll learn how to create a flexible, scalable approach that stands the test of time. I’ll then show you how to understand the information needs of the end users, design a user interface to support information discovery and methods of encouraging people to contribute new information and update existing information over time. Rather than relying on direct management intervention and traditional motivational techniques, we use the design of the user interface to embed and sustain new behaviours in people aligned with an information and knowledge management culture. Through the workshop you will: • • • • Conduct a cognitive task analysis to identify what information people need and how they use it to make critical decisions Design a clear, scalable and flexible information model to guide the design of the repository Design a user interface that makes it easy to capture, discover and update information Incentivise people to regularly and correctly use the system to capture, discover and update information

About the workshop leader:

Craig is the managing director and founder of PTG Global. He has over 15 years’ experience in user experience, user interface design and change management, and holds a Masters qualification in organisational psychology. Craig runs the R&D function, having produced a number of world firsts including XPDesign – the first systematic methodology for user interface design and Certified Usable – the first guarantee for usability and user experience. Craig has been the primary experience architect behind many of Australia’s most popular websites including CBA, Virgin Blue and ASIC, and works on cutting edge technologies such as touch, medical and special-purpose applications.

5 wAy s t o b o o k yo u r p l A C e At t h I s e v e n t
pHOnE: +61 1300 550 662 +61 (02) 8913 4000 fax: +61 1300 550 663 +61 (02) 8913 4099 Email: WEB: pOST: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060

Digital Preservation 2020
4 - 5 August 2011, The Sebel Surry Hills, Sydney


puT yOur DETailS HErE (plEaSE prinT):

OrganiSaTiOn namE

post-forum workshops





Attend the conference and workshop and save $200 on the registration.

connected forum + workshops o Save $300 $2585+ GST = $2843.50 o Save $400 $2485+ GST = $2733.50 o Save $500 $2385 + GST = $2623.50

connected forum + workshop a B o Save $200 $1990 + GST = $2189 o Save $300 $1890+ GST = $2079 o Save $350 $1840 + GST = $2024

post-forum workshop connected forum only o $1495 + GST = $1644.50 o Save $200 $1295 + GST = $1424.50 o Save $250 $1245 + GST = $1369.50

post-forum workshops a B o $695 + GST = $764.50 o Save $60 $635 + GST = $698.50 o Save $100 $595 + GST = $654.50

Standard pricing Early bird (exp: 08/07/2011)
Not valid with any other offer

I am a member of RIMPA, IIM, SOLA, Australian Society of Archivists, ASTC

member discount (exp: 08/07/2011)

Delegate 1st 2nd 3rd 4th FREE


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