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Item Information 72.1 - Domain Knowledge - Weighted Score

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15.3.1 Select cable types

Assessment Item:
When planning the network in a new building, the technician notes that the
company requires cabling that can extend up to 295 ft (90 m) with enhanced
bandwidth support at an affordable price. Which cable type will the technician
pick if he chooses the most common type of cabling used on networks?
Cat3
Cat5
Cat5e
Cat6A

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Value Value
2 points for
correctness of Option 3 2
1 2
response 0 points for any
other option

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Item Information Page - Domain Knowledge - Weighted Score

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15.3.2 Select an ISP connection type

Assessment Item:
The network technician is researching the best way to connect the branch
offices to the main office. What are three main considerations that the
technician should remember when choosing an Internet connection?
(Choose three.)
availability
distance
operating system
protocols
reliability
speed

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Max Earned
Observable Description
Value Value
Option 1, Option 5,
and Option 6 are
correct.
correctness of 1 point for each
1 3 3
response correct option.
0 points if more
options are selected
than required.

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Item Information Page - Domain Knowledge - Weighted Score

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15.4.2 Configure the customer's Internet and network resources

Assessment Item:
Students on the college network need to be able to view folder names and
data in files stored on the Windows-based file server, but should never be
allowed to add or save information on the server. Occasionally, the students
also need to run media programs to watch videos stored on the server.
Which permission should the network technician assign to the students
accessing the file server?
change
execute
read
write

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Value Value
2 points for
correctness of Option 3
1 2 2
response 0 points for any
other option

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Item Information Page - Domain Knowledge - Weighted Score

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15.8.1 Review the troubleshooting process

Assessment Item:
A technician is troubleshooting a networked computer. The technician has
gathered as much information as possible from the user and now needs to
verify obvious issues. Which two actions should the technician perform?
(Choose two.)
Clear the network log files.
Change the default gateway.
Verify the computer IP information.
Change the router configuration.
Check activity on the routers.

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Max Earned
Observable Description
Value Value
Option 3 and Option
5 are correct.
1 point for each
correctness of
1 correct option. 2 2
response
0 points if more
options are selected
than required.
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Item Information Page - Domain Knowledge - Weighted Score

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15.6 Describe installation, configuration, and management of a simple mail server

Assessment Item:
Which three ports are used by SMTP, POP, and IMAP? (Choose three.)
21
25
69
110
127
143

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Max Earned
Observable Description
Value Value
Option 2, Option 4,
and Option 6 are
correct.
correctness of 1 point for each 3
1 3
response correct option.
0 points if more
options are selected
than required.
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Item Information Page - Domain Knowledge - Weighted 72.16

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15.3.3 Select network cards

Assessment Item:
A company purchases several wireless NICs at a great price. After installing
the NICs, they find that the user cannot connect to the 2.4 GHz wireless
network. What is a likely cause of the problem?
The NICs are designed for the 802.11a standard.
The NICs are designed for the 802.11b standard.
The NICs are designed for the 802.11g standard.
The NICs are designed for the 802.11n standard via USB.

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Max Earned
Observable Description
Value Value
2 points for
correctness of Option 1
1 2 2
response 0 points for 192
other option

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Item Information Page - Domain Knowledge - Weighted Score

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15.4.2 Configure the customer's Internet and network resources

Assessment Item:
In Internet Explorer, after choosing Tools and then Internet Options, which
tab would a user select to set the browser to prompt before downloading
potentially unsafe content?
Advanced
Content
Privacy
Security

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Observable Description
Value Value
2 points for
correctness of Option 4
1 2 2
response 0 points for any
other option

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Item Information Page - Domain Knowledge - Weighted 72.16

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15.5.3 Test a connection

Assessment Item1
A technician is working on a workstation that has an IP address of
169.254.25.35. The technician found that the computer cannot connect to the
Internet and the network cable to the computer had been disconnected.
Which command can a technician use to get a new IP address once the
cable is reconnected?
nslookup
net continue
ipconfig /renew
nbtstat /new

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Value Value
2 points for
correctness of Option 3 2
1 2
response 0 points for any
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Item Information Page - Domain Knowledge - Weighted Score

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15.5.1 Install and configure a wireless NIC

Assessment Item:
What are two ways to assign an IP address to a wireless NIC? (Choose two.)
Assign a static address.
Use ARP.
Use the net command with the static option.
Use WEP.
Use the net command with the automatic option.
Use DHCP.

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Max Earned
Observable Description
Value Value
Option 1 and Option
6 are correct.
1 point for each
correctness of
1 correct option. 2 1
response
0 points if more
options are selected
than required.

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Item Information Page - Domain 192.168.2 - Weighted Score

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15.8.2 Identify common problems and solutions

Assessment Item:
A new employee needs to transfer files to the corporate FTP server.
However, the employee is unable to log in to the FTP server. What is the
most likely cause of the problem?
The employee is using the wrong protocol.
The employee is using an incorrect username or password.
An incorrect IP address is configured in the FTP client.
An incorrect port number is configured in the FTP client.

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Value Value
2 points for
correctness of Option 2
1 2 0
response 0 points for any
other option

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Item Information Page 1Domain Knowledge - Weighted Score

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15.4.2 Configure the customer's Internet and network resources

Assessment Item:
Which action should a user take to ensure that personal information that is
entered into a website form is not retained on the computer?
Clear the browser history.
Change the default browser.
Reset the file sharing permissions.
Delete the temporary Internet files.

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Max Earned
Observable Description
Value Value
2 points for
correctness of Option 4
1 2 2
response 0 points for any
other option

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Item Information Page - Domain 72.163.6. - Weighted Score

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15.5.2 Install and configure a wireless router

Assessment Item:
A technician is concerned that a wireless router is missing current security
features. What action could be taken to address this issue?
Disable the SSID broadcast.
Check for an updated firmware version.
Configure mixed mode wireless operation.
Assign static IP addresses to the wireless devices.

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Observable Description
Value Value
2 points for
correctness of Option 2
1 2 2
response 0 points for any
other option

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Item Information Page - Domain Knowledge 7Weighted Score

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15.8.2 Identify common problems and solutions

Assessment Item:
A user is receiving e-mail on a regular basis from a particular person. A
problem occurs when the e-mail from this same person contains an
attachment. What is one solution?
Ask the IT department to permit port 25 through the firewall.
Request that the person sending the e-mail attach only one picture per e-
mail message.
Check DNS settings on the computer used to receive the e-mail.
Request that the person sending the photographs archive all e-mail
messages before sending e-mail.

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... Earned
Observable Description
Value Value
2 points for
correctness of Option 2
1 2 0
response 0 points for any
other option

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Item Information Page 7Domain Knowledge - Weighted Score

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15.7 Describe preventive maintenance procedures for networks

Assessment Item:
A user is reporting intermittent loss of connectivity to the network. No other
users have reported similar issues. What preventive maintenance task would
likely identify the problem?
Listen for unusual sounds from the core network devices.
Ensure that all switches have the latest firmware installed.
Check for a damaged network cable at the user workstation.
Verify the attachment points between network devices in the core of the
network.

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2 points for
correctness of Option 3
1 2 2
response 0 points for any
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Item Information Page - Domain Knowledge - Weighted Score

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15.7 Describe preventive maintenance procedures for networks

Assessment Item:
Which statement is true about network maintenance?
Cable supports are used to identify the devices to which the cables are
connected.
If a network device is making an unusual sound, the device should be
turned off immediately.
Educating users on IT policies and procedures is an example of proactive
network maintenance.
Preventive maintenance should not be performed regularly because it
interrupts network activity.

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Value Value
2 points for
correctness of Option 3
1 2 0
response 0 points for any
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15.1.1 Explain fiber-optic safety

Assessment Item:
Which two hazards exist when working with fiber optic cabling? (Choose
two.)
chemicals
copper strands
electricity
glass splinters
connectors

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Max Earned
Observable Description
Value Value
Option 1 and Option
4 are correct.
1 point for each
correctness of
1 correct option. 2 2
response
0 points if more
options are selected
than required.

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Item Information Page - Domain Knowledge - Weighted 72.16

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11.4.5 Upgrade and configure storage devices and hard drives

Assessment Item:
A technician has been asked to install a second optical drive in a computer.
The technician will need to configure the drive as slave. How can the
technician accomplish this desired configuration?
Use jumpers on the motherboard to configure the drive as slave.
List the drive as slave in the CMOS.
Connect the drive after the twist in the PATA cable.
Use jumpers on the drive to configure the drive as slave.

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Value Value
2 points for
correctness of Option 4
1 2 2
response 0 points for any
other option

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Item Information Page - Domain Knowledge - Weighted Score

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15.2.1 Determine a topology

Assessment Item:
ABC Computer Company is in the process of planning a network for a new
client. A network technician has been asked to perform a physical inspection
of the facilities to determine the flow of data and protocols required by the
client. What is this inspection called?
data inspection
logical survey
plant inspection
site survey

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Value Value
2 points for
correctness of Option 4
1 2 2
response 0 points for any
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Item Information Page - Domain Knowledge - Weighted Score

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15.2.2 Determine protocols and network applications

Assessment Item:
Which two protocols are used to receive e-mail? (Choose two.)
DHCP
SNMP
IMAP
POP3
SSH

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Observable Description
Value Value
Option 3 and Option
4 are correct.
1 point for each
correctness of
1 correct option. 2 2
response
0 points if more
options are selected
than required.

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Item Information Page - Domain Knowledge - Weighted Score

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15.2.2 Determine protocols and network applications

Assessment Item:
Which protocol provides secure transport of data from the company web
server to remote users?
HTTP
HTTPS
NetBEUI
DNS

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