Sajjad Ahmed Kiani

OBJECTIVE

Desire an advanced level position in the field of Information Technology using my

strengths in Technical and Helpdesk Support Duties. Position that will utilize
communication and organization skills in a competitive persuasive environment. Work in
challenging conditions to achieve my ambitions through skill, hard work, devotion and
commitment.

EDUCATION
BISE, Rawalpindi 2002
F.A. Intermediate 2005

IT Certificates

¾ MS Office 2007
MS WORD, MS EXCEL, POWERPOINT, OUTLOOK, INTERNET

¾ Professional Hardware diploma 2008

Introduction to PC Maintenance and Repair, hardware devices, I/O devices, printers, support, virus protection,
data protection and recovery.

Experience

Working in New Prime Computers as Computer Technician from April 2009

¾ Install, configure, upgrade, and troubleshoot windows NT, 2000, XP and Vista desktop
operating systems
¾ Setting up user accounts, passwords and permissions
¾ Manage and troubleshoot disk partitioning.
¾ Configure and troubleshoot removable storage devices such as pen drives, flash drives, and
memory cards.
¾ Configure and troubleshoot task and toolbar settings.
¾ Configure and troubleshoot local user accounts.

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 ¾ Configure and troubleshoot manual/ Auto TCP/IP configuration.
¾ Configure and troubleshoot Internet Explorer connections/security/general properties.

Technical Skills:

¾ Ability to install, configure and troubleshoot operating systems such as Windows

2000, XP Pro,Vista
¾ I can perform Remote Desktop/Assistance,
¾ Able to manage, install and troubleshoot MS Office 2003/2007 (word, excel and
outlook).
¾ I am experienced in installing, configuring and troubleshooting PC Hardware
Peripherals, Setting up Printers, faxes and scanners. Ability to install, maintain and
upgrade computer hardware.
¾ Possesses a vast experience with antivirus and anti spyware software like Nod eset
32, Panda, Symantec.

Ability:

¾ Research new technology, manuals and guides to resolve inquiries.

¾ have a thorough knowledge of networking and operating systems, hardware and
common software
¾ have good communication and customer service skills
¾ have excellent analytical skills
¾ have a methodical approach to work, able to work to deadlines
¾ keep up to date with developments in IT
¾ Aware of safety issues associated with electrical equipment.
¾ effectively both in oral and written forms; explain technical concepts in non-
technical terms; read, interpret, and apply policies and procedures; follow
instructions; work independently; establish and maintain cooperative
¾ working relationships with those contacted during the course of work

Project:

TYPE No. of Nodes

Internet Club 200

Technical Expertise:

¾ Operating System: MS-DOS, Windows 2000, Win XP, Win 7.

¾ MS - Office 2003,2007, MS Outlook, Outlook Express 2003
¾ Typing Speed 40 Wpm

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PERSONAL DETAILS

• Father’s Name : Wazir Ahmed Kiani

• Date of Birth : 12-08-1987
• NIC No. : 37405-5205515-7
• Nationality : Pakistani
• Religion : Islam
• Marital Status : Single
• Languages : Urdu, English, Punjabi
• Passport no. : AG4905151

I do here by declare and certify that the above mentioned particulars are furnished
by me are true and accurate to the best of my knowledge.

Sajjad Ahmed Kiani

Permanent Address:

Village & Post Office Harraka

Tehsil & District Rawalpindi
Pakistan. 44000
Email: sajjad.kiani@yahoo.co.uk
Mobile No.: 0092-3425294103