DALE SCHRUMPF

Sunnyvale, CA 94087
408-212-9364 Cell 408-921-8417
OBJECTIVE: SALES ASSOCIATE or SALES MANAGER
SUMMARY:
* Over seventeen years of innovative sales and management experience.
* Created solutions to difficult problems in a short period of time and on budg
et.
* Delivered excellent sales skills over the phone and in person.
* Performed excellent oral and written communications skills.
* Pioneered the successful sales of products and services to the outside sales
efforts required to attract new customers that reduced the process by 10%.
* Conducted outside sales calls with current and potential referral sources, es
tablished relationships that result in increased referrals to the community.
* Participated and assumed a leadership role in local activities and organizati
ons.
* Oversaw the development and implementation of effective systems to ensure the
success of the entire sales process.
* Conducted demonstrations for potential customers.
* Developed and maintained a database of current and potential referral sources
. Coordinated the timely completion of all paperwork and reports.
* MBA and MSEE from Santa Clara University.
ACCOMPLISHMENTS & SKILLS:
Sales Experience:
* Pioneered the successful sales of digital satellite TV products and installati
on in a retail store for both private and commercial customers. Directed a team
that sold more than three thousand (3000) digital satellite TV systems during th
e first six years life of Satellite Solutions, LLC.
* Managed successful sales of real estate, mortgages and life insurance.
* Pioneered a training center to train students for obtaining work in the govern
ment.
* Directed success in servicing customers in a people-oriented industry.
* Monitored customer preferences to determine focus of sales efforts.
* Ten years with Toastmaster International developed communication, presentation
and management skills.
* Excellent computer proficiency with many years experience using a PC computer,
Microsoft office and many other programs. Developed and maintained a database o
f current and potential referral sources.
* Coordinated the timely completion of all paperwork and reports
* Prepared budgets for approval, including those for funding and implementation
of sales programs.
* Planned advertising services to secure information on equipment and customer s
pecifications.
* Directed and coordinated activities involving sales of manufactured products,
services, and other products for sale.
* Able to work independently as well as in a group setting.
Sales Experience (Continued):
* Acted as cashier working on transactions to total customer merchandise select
ions at a checkout counter, using cash register, accepting cash or charge card f
or purchases and making every customers' day outstanding.
* Resolved customer complaints regarding sales and services.
* Ability to convey information effectively to customers.
* Able to read work-related documents carefully for understanding
* Adjusted actions in relation to customers and other employees' actions.
Management Experience:
* Directed, planned, and implemented policies, objectives, and activities of th
e offices to ensure continuing operations, to maximize returns on investments, a
nd to increase productivity.
* Planned corporation and company's advertising services to secure information
on equipment and customer specifications.
* Directed and coordinated specification activities involving sales of manufact
ured products, missile subsystem parts of sale on a $10 billion program.
* Knowledge of principles and methods for showing, promoting, and selling produ
cts or services. This includes marketing strategy and tactics, product demonstra
tion, sales techniques, and sales control systems.
* Knowledge of principles and processes for providing customer and personal
services. This includes customer needs assessment, meeting quality standards for
services, and evaluation of customer satisfaction.
* Knowledge of business and management principles involved in strategic plannin
g, resource allocation, human resources modeling, leadership technique, producti
on methods, and coordination of people and resources
WORK HISTORY:
Sales Manager
Dream Homes Management, Inc., Las Vegas, NV
Bought and sold Condo's & Foreclosures. Sold mortgages & life insurance.
2004 to present
Sales Coordinator
Wycliffe Bible Translators, Temecula, CA
Volunteer to find new Bible Translators.
2001 to 2004
Sales Manager
Satellite Solutions, LLC, San Jose, CA
Sold Digital Satellite TV Systems to homeowners and commercial business owners.
1995 to 2001
Sales Manager
Government Careers Center, LLC, San Jose, CA
Sold training to students to obtain government employment.
1993 to 1995
EDUCATION:
* MBA & MSEE from Santa Clara University
* BSEE from Missouri University of Science and Technology