Bizmac 2010

Prateek
May 12, 2011

1 Introduction
Bizmac is an organization management solution developed initially for Albratoss
Remedies Pvt. Ltd., Patna. This organization used to collect a lot of inputs
from its field force but was unable to utilize it because of lack of man power
and also because of the sheer complexity of the task as it required a lot of data
analysis.
My job was to give them a system that could make life easier for the field
force by reducing the number of reports they had to feed and also give the ad-
ministrators a potent tool to utilize the data to come up with useful observations
that would help them monitor, analyze and control their business.

2 Basic Architecture
The solution consists of a backend “Bizmac DB” and a front end “Initio” that
provides the user with a GUI to interact with the database. The backend was
created using MySQL and the front end was developed in Visual Studio 10 (VB
.Net 4.0).
The organization was divided into four organizational entities: products,
clients, field-force and organizational-structure. The solution provides tools to
feed and analyze data pertaining to all the four entities.

3 An Example
The basic functioning of the tool can be understood by studying the rough
workflow of the Medical Representatives of the company.

3.1 Workflow of a Medical Representative

A medical representative of the company was given a monthly tour programme
and he was to visit different “workstations” according to it. Thereafter following
a “Customer Service Plan” he was required to visit various doctors, stockists
and retailers, people whom the company termed its clients. At the end of the

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day he was asked to submit report on his day’s work and at the end of the month
he was asked for some monthly reports such as “Travel Expense Statements”.

3.2 Bizmac’s Workflow

The software would first analyze the tour programme fed into the system to see
if its covering all the areas in a periodic manner with a proper frequency.
Then the daily reports of the MRs would be tallied against the monthly
schedules and the “Customer Service Plan” to come up with a performance
analysis of the that particular employee.
Using the same daily reports the system would generate their “Travel Al-
lowance statement” too, which eliminated the need and hassle of sending a
separate statement.
In a similar manner the other entities of the organization were monitored
and analyzed with the help of Bizmac.

4 Salient Features
One Click Backup & Restore One click backup and restore that can also
be used to synchronize two systems to work on the same set of business
data.

Effecient and Aesthetic UI The user interface was something I had put a
special emphasis on. Initially I had come up with a design that was similar
to the data forms that MS Access used to generate. Later on I completely
revised the UI. Luke Wroblewski1 was a great source of inspiration. Using
his 10 principles for web-form design2 , I redesigned my forms to make
them aesthetic, usable, intuitive and instructive.
1 http://www.lukew.com
2 http://www.lukew.com/resources/web form design.asp

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5 Snapshots
5.1 Splash Screen

5.2 Initio Control Panel

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5.3 Client Details Form

5.4 MR Details Form

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5.5 Tour Programme Wizard

5.6 Daily Report Wizard

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5.7 Organisational Settings

5.8 Sample Report: Travel Expense Statement

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5.9 Sample Report: Tour Programme Analysis

Albratoss Remedies (P) Ltd.

1-8-32/9A Bapubagh Colony, P.G. Road, Secundrabad -50003

Standard Tour Programme Analysis

Name of Representative : MD AFFAN BIN USMAN

Territory : KISHANGANJ
STP effective From : Monday, May 03, 2010

Remarks:

Workstation Coverage

Some Workstations have not been covered by this Standard Tour Programme.

Unconvered Workstation:

1. Angar Hatt

2. Baisi,Dalkola,Chakulia

3. Deramari

4. Gachpara

5. Kanhiyabari

6. khagra

7. Lehra chowk

8. Mastan Chowk

Frequency Analysis

The following workstations have been visited with a non ideal frequency

1. Dharampur, Average Frequency - 4

2. Kishanganj, Average Frequency - 14

Periodicity Analysis

Date - Thursday, May 12, 2011

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5.10 About Dialog