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Revision
History Revision Date Description
A January 2008 Initial release, T380 library.
B April 2008 Added T200.
C November 2008 Added T680.
Added information about MLM, HHM, Auto
Configuration Save, and Automatic Drive Cleaning
features
Updated information about encryption, AutoSupport,
and other topics throughout.
D December 2009 Updated/added information about MLM and HHM,
DLM, Auto Configuration Save, Auto Drive Clean,
BlueScale Vision, and other new features.
Note: To make sure you have the release notes for the most current version of
the BlueScale firmware, check the Spectra Logic Web site at
www.spectralogic.com/documents.
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User Guide 91010000
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January 2010 Spectra T200, T380, and T680 Libraries
Warnings and Cautions
Do not place the rack on a carpeted floor or anywhere else that poses risk for static
Caution discharge that could damage your library and its drives.
Use only the media approved by Spectra Logic for use in the drives installed in your
Caution library. Improper media will result in damage to the drives, library, and media.
If the library is loaded with media packs (RXT media packs or media in TeraPacks),
Caution Spectra recommends that the library not be moved. If you must move the library,
contact SpectraGuard Technical Support for recommendations before proceeding.
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Contacting Spectra Logic
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January 2010 Spectra T200, T380, and T680 Libraries
Contacting Spectra Logic
Notes
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User Guide 91010000
Contents
About This Guide 17
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Register Your Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7
Contents
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Transporter Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Drive Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Failover Using Direct-Attached LTO-4 Fibre Channel Drives . . . . . . 59
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Contents
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Contents
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Contents
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Contents
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Contents
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Contents
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Contents
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Contents
Index 491
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User Guide 91010000
About This Guide
This guide describes how to configure, use, maintain, and troubleshoot the
Spectra® T-Series Mid-Range libraries, the T200, T380, and T680. It also
provides specifications for the library.
INTENDED AUDIENCE
This guide is intended for data center administrators and operators who
maintain and operate backup systems. The information in this guide
assumes a familiarity with SCSI and Fibre Channel command protocols, as
well as with network connectivity protocols such as Fibre Channel,
Ethernet, and iSCSI (Gigabit Ethernet). It also assumes a knowledge of
technical tasks such as configuring operating systems and installing
drivers.
RELATED INFORMATION
This section contains information about this document and other
documents related to the T200, T380, and T680 libraries.
Additional Publications
For additional information about the Spectra T200, T380, and T680 libraries
and their drives, refer to the publications listed in this section.
17
About This Guide
The Spectra T200, T380, and T680 Libraries Site Preparation Guide
provides information about preparing your site for the installation of
the T200, T380, or T680 library.
The BlueScale Vision Camera User’s Guide provides detailed information
about installing and using the BlueScale Vision software.
The Spectra T200, T380, and T680 Libraries Release Notes and
Documentation Updates provides the most up-to-date information about
the T200, T380, and T680 libraries, drives, and media.
Note: The release notes are not included on the Spectra T200, T380, and
T680 Libraries Documentation and Software CD.
The BlueScale Encryption User Guide provides detailed information
about using BlueScale Encryption Professional Edition. It also provides
useful information about encryption best practices and recycling
encrypted media.
The Spectra T-Series Library SCSI Developer Guide provides detailed
information about the SCSI and Fibre Channel commands used in the
library.
Drives
LTO Ultrium Tape Drives Check the IBM web site at www.storage.ibm.com/
tape/lto/oem/index.html to locate documentation for LTO Ultrium tape
drives.
SDLT Tape Drives Check the Quantum web site at www.quantum.com/
ServiceandSupport/Index.aspx to locate documentation for SDLT tape
drives.
SAIT Tape Drives Check the Sony web sit at sony.storagesupport.com/
node/26?product=3&name=S-AIT&tab2=drivers to locate drivers and
documentation for SAIT tape drives.
RXT Drives The following documents related to the RXT drives are
available as PDF files on the Spectra Logic web site at
www.spectralogic.com/documents.
The Spectra RXT150 User Guide provides information about operating
the RXT150 drive.
The Spectra RXT150 Release Notes provides the most up-to date
information about the RXT150, including information about the latest
firmware releases.
The Spectra RXT Troubleshooting Guide provides troubleshooting
information for RXT drives.
The Spectra RXT SCSI Differences Guide outlines differences between
RXT SCSI commands and LTO-2 (Ultrium-TD2) commands.
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User Guide 91010000
Register Your Library
Typographical Conventions
This document uses the following conventions to highlight important
information:
Note: Read notes for additional information or suggestions about the
current topic.
Important Read text marked by the “Important” icon for information that will help you
complete a procedure or avoid extra steps.
Read text marked by the “Caution” icon for information you must know to avoid
Caution damaging the library, the tape drives, or losing data.
Read text marked by the “Warning” icon for information you must know to avoid
Warning personal injury.
German: Lesen Sie markierten Text durch die “Warnung”-Symbol für die
Informationen, die Sie kennen müssen, um Personenschäden zu vermeiden.
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January 2010 Spectra T200, T380, and T680 Libraries
About This Guide
Notes
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User Guide 91010000
Chapter 1
Library Overview
This chapter provides an overview of the Spectra® T200, T380, and T680
libraries features and components.
21
Chapter 1 — Library Overview
OVERVIEW
The Spectra® T200, T380, and T680 libraries (the libraries) are highly
scalable, modular libraries that provide fast, affordable storage that meets
the stringent requirements for data integrity, data security, and high
reliability in the enterprise environment. The unique TranScale™ modular
design makes it possible to increase capacity or number of drives in the
library to meet the storage and performance needs as they evolve within an
organization.
With the exception of the maximum number of drives, the total storage
capacity, and the number of Quad Interface Controllers (QIPs) or bus
expansion modules each supports, the T200, T380, and T680 libraries are
functionally and operationally identical. The differences between the
libraries are noted where appropriate.
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User Guide 91090000
Library Features
LIBRARY FEATURES
This section provides an overview of the library’s BlueScale™ user
interface and the hardware features that make the T200, T380, and T680
libraries highly versatile enterprise storage solutions.
BlueScale Software
The BlueScale software and firmware provide control over every aspect of
the library’s operation. The BlueScale software includes the following
features (listed in alphabetical order).
Auto-Save Configuration
Auto-Save Configuration automatically generates an auto-save file
containing a backup of the library configuration and MLM database and
stores it on the LCM compact flash once a week and whenever a partition
is created or modified. If desired, the library can automatically email the
auto-save file each time it is created. This external copy of the auto-save file
ensures that you can recover your MLM database and library configuration
in the event of a disaster. See Use the Auto Save Configuration Feature on
page 286 for more information.
AutoSupport
AutoSupport configures the library to automatically contact library users
with messages or when specific events occur. It can also be used to open or
update a support ticket and send it to a specified email recipient or to
SpectraGuard™ Support. See Chapter 10 – AutoSupport for detailed
information.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
EnergyAudit™
BlueScale EnergyAudit lets you display and record actual power
consumption, giving you greater control of your data center and budget.
See Using Performance Metrics on page 88 for information.
Global Spare
Global Spare provides a way to remotely replace a failed drive in the
library. You simply configure an installed drive as a designated spare for
other drives in the library. This drive can then be substituted for a failed
drive in any partition that is configured to use the Global Spare drive.
When a drive fails, you simply log into the BlueScale web interface from
any location, select the Global Spare option for the failed drive, and
continue normal operations. You can then physically replace the failed
drive at your convenience. See Configure Global Spare Tape Drives on
page 213 and Using a Global Spare Tape Drive on page 107 for more
information.
IPv6 Support
The library supports link-local addressing from a web browser. When the
library connects to a routed IPv6 network it requests a link-local IPv6
address. You can then use this link-local address to connect to the library
without changing the IP address configuration settings in your library. See
Configuring Network Settings on page 278 for additional information.
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User Guide 91090000
Library Features
User Interface
The library’s BlueScale user interface lets you set configuration options,
view library and drive information and metrics, manage cartridges, and
monitor library operations. You can access the user interface using the
touch screen on the library’s operator panel, a direct connection to the
library controller module (LCM), or through the BlueScale web interface
using standard web browser. Access to the user interface is controlled by
assigning users to one of three groups, each with specific privileges. See
Chapter 4 – Introducing the BlueScale User Interface for detailed
information about the features and controls provided by the BlueScale user
interface.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
Hardware Features
The library’s unique modular design lets you tailor its to suit your current
data requirements and easily expand it to keep up with data growth and
technology changes by adding storage capacity and incorporating new
drive technology as it becomes available. The library includes the
following hardware features (listed in alphabetical order).
Flexible Connectivity
The library’s transporter (the robotics) and drives connect to the host
systems using either of the following methods:
Direct-attach Fibre Channel or SCSI drives connect directly to the Fibre
Channel fabric or the host SCSI bus, respectively. One drive in each
partition provides pass-through connectivity to the transporter.
Intelligent controllers called a Quad Interface Processors (QIPs)
provide Fibre Channel or Gigabit Ethernet (iSCSI) network connectivity
for the transporter installed in the library.
QIPs serve as a bridge from the Fibre Channel or Gigabit Ethernet
(iSCSI) network environment to the transporter, eliminating the need
for external bridges or other specialized devices to handle data stream
translation.
Note: Connecting SCSI drives through a QIP is only supported as a
legacy solution.
See Connectivity on page 52 for more information.
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User Guide 91090000
Library Components
LIBRARY COMPONENTS
The following sections show the locations of and briefly describe the major
front panel, internal, and rear panel components of the library.
Stylus
Operator Panel
(touch screen and
power button)
TeraPack Access
Port (TAP) Access panels
Front panel
Operator Panel The operator panel includes a color LCD touch screen and
the library power button. To learn more, see Operator Panel and Touch
Screen on page 33. A stylus for making selections and typing entries on the
touch screen can be conveniently stored near the screen.
TeraPack Access Ports (TAPs) The TAP functions as an entry/exit port that
lets you import media into or remove media from the library. The T200 and
T380 each have a single TAP; the T680 has two TAPs, one above the other.
To learn more about the TAP, see TeraPack Access Port (TAP) on page 34.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
Fans and Air Filters The air filters on the front of the library prevent
particulate contaminants from being pulled into the library by the air
circulation system. Fans behind the filters circulate clean air throughout
the library for climate control inside the library.
Access Panels and Handles The removable panels on each side of the
library provide service access to the interior components of the library. The
access panels are equipped with safety interlocks that power down the
library robotics when removed. Two handles on each side of the library
simplify moving and lifting the library when installing it in a rack.
Note: Most service procedures can be done through the front of the
library while it is installed in a rack. Using a rack that provides
side access simplifies many of these procedures.
The side panels on the T680 rack can be removed to
expose the access panels.
Doors (not shown) Doors on the T680 rack enclose the front of the library.
Interior Components
Figure 2 shows the interior components of the library.
Note: The interior components are shown for reference only. They are
not accessible during normal operation.
Media
chambers
DBA cover
Media chambers
(also behind fan
assembly)
Transporter with
bar code reader
Fan assembly
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User Guide 91090000
Library Components
Media Storage Chambers The media storage chambers hold all of the
media stored in the library. Each chamber provides storage for one TeraPack
magazine or one RXT media pack. TeraPack magazines, individual
cartridges, and the RXT media packs can all be labeled with unique bar
codes for easy identification.
In addition to the chambers indicated in Figure 2, chambers can also be
installed in the flex bays at the back of the library (see Rear Panel
Components on page 30). The maximum amount of media that can be
stored in the library depends on the type of media and the number of
drives installed (see Data Storage Capacity on page 450).
Transporter The robotic transporter moves a TeraPack magazine or RXT
media pack from one location to another in the library. A picker on the
transporter removes an individual cartridge from a magazine and inserts it
in a tape drive. When the tape drive is finished using the cartridge, the
picker retrieves the cartridge and returns it into the original magazine.
The transporter moves along the vertical and horizontal axes to perform
all media movement within the library. The integrated bar-code reader
mounted on the transporter reads the bar-code labels on individual
TeraPack magazines, cartridges, and RXT media packs. The library uses
the bar-code label information to maintain an inventory of the media
currently stored inside the library.
BlueScale Vision Camera The BlueScale Vision camera is mounted at the
top rear of the library. Two LEDs illuminate the interior of the library. The
camera lets you can observe import and export operations, tape mounts,
cartridge moves, and robotic operations in real time using the browser-
based BlueScale Vision viewer software. The ability to view the interior of
the library without removing the side access panels provides an additional
level of monitoring for your library.
Camera lens
Ethernet and
power cables
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
Tool storage
Chambers (3)
(behind cover)
Drive
Flex bays (for DBAs
or TBAs)
Flex bays Depending on requirements, flex bays let you increase the
number of drives or amount of media installed in the library. Flex bays can
accommodate additional drive bay assemblies (DBAs) for increased
performance or TeraPack Bay Assemblies (TBAs) for increased storage
capacity.
Drive Bay Assemblies (DBAs) Modular drive bay assemblies house the
drives and QIPs installed in the library. Each DBA accommodates up to
four full-height tape drives or four RXT drives and provides the electrical
and internal interface connections for the drives. Each DBA also includes a
bay for a QIP to the right of the drives. Use of a QIP or bus expansion
module is optional, depending on how the drives in the DBA connect to
the network.
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User Guide 91090000
Library Components
DC power
status
AC power
status
Ground
wire
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
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User Guide 91090000
Operator Panel and Touch Screen
LCD touch screen The 8.4-inch color LCD touch screen operator panel lets
you monitor library operations and select configuration options using the
BlueScale user interface.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
Power Button The power button provides front panel on/off control of the
library.
Stylus (not shown) A stylus for making selections and typing entries on
the touch screen can be conveniently stored near the screen.
TeraPack
magazine
TAP Door
When you request an import operation from the BlueScale user interface,
the library opens the TAP door and waits for you to insert a magazine
containing one or more cartridges. After you insert the magazine and close
the door, the transporter moves the magazine to a chamber in the library.
When the move is complete, the library updates its inventory to include the
newly imported media.
Similarly, when exporting media from the library, the transporter delivers
the magazine containing the requested media pack to the TAP. You can
then remove the entire magazine from the TAP or you can remove one or
more cartridges from the magazine.
During import or export operations involving more than one magazine,
the TAPs on the T680 library alternate so that the operation completes
more quickly.
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User Guide 91090000
Library Control Module (LCM)
Using the TAP to move media in and out of the library provides these key
advantages:
Data Security. Media is never stored in the TAP. A newly inserted
TeraPack magazine is automatically moved into the library and placed
in a storage chamber. A magazine already in the library is only moved
to the TAP when you request an export operation through the user
interface. Data security and backup integrity are enhanced because the
media stored in the library can only be accessed using the password-
protected BlueScale user interface.
Convenience. Instead of individually importing or exporting multiple
single cartridges as you would with a traditional entry/exit port, using
a TAP lets you handle up to ten cartridges in a single operation, thus
reducing the time spent on import and export tasks.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
In addition to providing the user interface and robotics control, the LCM
maintains and stores the MLM database, system logs, and other
information related to the current system status. It also stores the auto-
configuration save file and handles emailing it and AutoSupport logs to
preconfigured recipients.
Keyboard, Mouse, and Monitor Connectors For convenience, you can
connect a PS2 mouse, PS2 keyboard, and an SVGA monitor to the
appropriate connectors on the LCM and use them to access the user
interface. This connection provides access to all of the options available
from the library’s front panel touch screen.
Compact Flash Card The compact flash card in the LCM stores the library’s
configuration information, which includes option keys, system settings,
and partition settings, as well as other configuration information.
Ethernet Connector If desired you can use the Ethernet connector (the web
server port) on the LCM to connect the library to an Ethernet network and
access the library through the BlueScale web interface using the Remote
Library Controller (RLC). The BlueScale web interface provides access to
all of the options available from the library’s operator panel except those
that require physical interaction with the library (for example, importing
or exporting media).
USB Port The USB port is used to connect a USB drive to the LCM for
transferring encryption keys, saving configurations, and uploading
firmware packages.
Notes: The USB port cannot be used to connect a keyboard or mouse
to the LCM.
The USB port on the RCM is used when capturing motion
traces.
DRIVES
The library supports the following media technologies.
IBM LTO Ultrium tape drives (LTO-2 through LTO-4). See LTO Tape
Drive Specifications on page 462 for information about the transfer
rates and storage capacities of LTO drives.
Quantum SDLT 600 tape drives. See SDLT Tape Drive Specifications
on page 465 for information about the transfer rates and storage
capacities of SDLT drives.
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User Guide 91090000
Drives
Important RXT drives and media packs are only supported as legacy devices. They are no
longer available for purchase.
The library’s drives are installed in modular drive bay assemblies (DBAs).
Each DBA has four drive bays and can accommodate up to four full-height
tape drives or four RXT drives. Drives are hot-swappable to provide
uninterrupted operation.
Each drive is mounted in a drive sled which provides the electrical and
logical connections to the library. The drive sled circuitry includes
intelligence which assigns an identifier to the drive based on its location in
the library. This identifier is used both by the library and by any backup
software that accesses the drive. Because this identifier is location-based, it
remains constant even if the physical drive is replaced by a new drive. The
new drive assumes the location-based identifier, making drive replacement
completely transparent to the backup software.
In addition to the electrical and logical connections for the drive, the drive
sled includes interface connections for the drive, a handle to simplify
sliding the drive into or out of a drive bay, and a lock to prevent the drive
from being accidentally pulled out of the library.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
The method used to connect the library’s tape drives to the network
depends on the type of network and the drive interface. The tape drives
used in the library have either a native Fibre Channel interface or an
Ultra320 SCSI interface. RXT drives have an internal Ultra320 SCSI
interface.
Fibre Channel drives in the library connect directly to the Fibre Channel
network. Each drive has two dual-channel ports (Port A and Port B)
that can be used to connect the drive directly to a Fibre Channel
network. See Partitions Using Direct-Attach Fibre Channel Drives on
page 55 for information about using direct-attach Fibre Channel tape
drives.
Connecting SCSI tape drives directly to a SCSI bus requires a bus
expansion module to provide the second SCSI bus connection for each
drive. An LVD SCSI terminator is installed on the single LVD SCSI
connector on the drive sled. To learn more about the bus expansion
module, see Partitions Using Direct-Attach SCSI Drives on page 55.
Connecting SCSI drives to a Fibre Channel network requires an F-QIP.
See Partitions Using QIP-Attached SCSI Drives on page 57 for
information about using SCSI drives.
Important Connecting SCSI drives through a QIP is only supported as a legacy solution.
Depending on the type of drive, the drive sled includes the one of the
interface connector types shown in the following table. See Component
Interface Connectors on page 460 additional information.
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User Guide 91090000
Quad Interface Processors (QIPs)
Important Connecting SCSI drives through a QIP is only supported as a legacy solution.
Note: QIPs are mounted in the vertical controller bay along the right
side of each DBA. The QIPs in Figure 11 and Figure 12 are
shown in a horizontal position for reference only.
F-QIP
A Fibre Channel QIP (F-QIP) can be used to connect the transporter to a
Fibre Channel arbitrated loop or fabric. The F-QIP has two integrated dual-
channel ports (Port A and Port B), which can be used to provide
connections to two separate networks or to provide redundant connections
to a single network. One F-QIP in each partition provides the Fibre
Channel connectivity to the transporter. Each F-QIP port also provides
any-to-any connections to SCSI drives housed in the DBA where the F-QIP
is installed.
Activity LEDs indicate SCSI bus activity (data transfer to or from the
attached drives). Another LED indicates whether the data passing to the
attached drives is being encrypted or decrypted.
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
E-QIP
Important Ethernet QIPs (E-QIPs) are only supported as legacy devices. They are no longer
available for purchase.
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User Guide 91090000
SCSI Bus Expansion Module
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January 2010 Spectra T200, T380, and T680 Libraries
Chapter 1 — Library Overview
MEDIA HANDLING
Spectra’s TeraPack media architecture provides support for both
traditional tape media and RXT media.
Figure 14 TeraPack with bar-code labeled cartridges and plastic dust cover.
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Media Handling
Important RXT drives and media packs are only supported as legacy devices. They are no
longer available for purchase.
An RXT media pack is the same size and shape as a TeraPack magazine.
Each RXT media pack contains multiple Serial ATA (SATA) disks sealed in
a sturdy protective enclosure, as shown in Figure 15. RXT media is set to
the RAID level specified when the pack was ordered.
Status LEDs
Write-protect switch
Alignment guides
Figure 15 An RXT media pack and its internal disk drives.
The media pack has guides along each side to ensure proper alignment
when it is inserted in the TAP.
LEDs along the front edge of the media pack indicate the operational
status of the drives.
A write-protect switch can be set to prevent data from being written to
or erased from the media pack.
The transporter moves an RXT media pack and loads it into an RXT drive
in much the same manner as a tape cartridge is loaded into a tape drive. As
with a TeraPack magazine filled with cartridges, RXT media can easily be
moved off-line and off-site.
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Notes
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Chapter 2
Architecture Overview
The T200, T380, and T680 libraries are designed to provide maximum
configurability and ease of use. This chapter provides an overview of the
software and hardware architecture behind this versatility.
PARTITIONS
Partitions divide the library logically, so that the partitioned library looks
to the enterprise environment like one or more physical libraries—one
library per configured partition. The library uses Shared Library Services
(SLS) virtualization technology to partition the library. Partitioning
simplifies storage consolidation through the creation of virtual libraries,
each with its own drives and media. SLS support is a keyed option you can
add to the library by purchasing an activation key from Spectra Logic.
When partitions are configured, each partition:
Has exclusive access to the tape drives and media storage assigned to it.
Can control the transporter to move media within the partition.
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Chapter 2 — Architecture Overview
The library supports two types of partitions, data partitions and cleaning
partitions. The library requires, at a minimum, one data partition. Each
data partition must have at least one drive assigned to it. Up to eight data
partitions, plus one or more cleaning partitions, can be configured in a
single library. A single cleaning partition can be associated with multiple
data partitions. The cleaning partitions do not count against the eight
partition maximum.
Figure 16 shows a conceptual illustration of a library configured with two
data partitions and a shared cleaning partition.
Cleaning partition
shared by Partition 1
and Partition 2
Partition 2 drives
Partition 1 drives
Figure 16 A library (T680) with two partitions and a shared cleaning partition.
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Partitions
Data Partitions
In some environments, using multiple data partitions is crucial to data
center efficiency and growth. For example, multiple partitions are
extremely useful in the following situations:
Multiple Backup Software Packages If groups within your company use
different backup software packages, each software package requires its
own dedicated library. Instead of maintaining multiple physical libraries—
one per backup package—the data center can use a single Spectra Logic
library with multiple partitions, in which each partition appears to the
software as a dedicated library.
Multiple Databases f your company uses multiple databases, partitioning
the library preserves the backup processes associated with each type of
database.
Shared Resources f each department in the company must keep their data
segregated, partitioning the library supplies this segregation, as well as the
subsequent integrity of the data set. Each partition can only access the
drives and cartridge locations assigned to it. Data from other partitions
cannot become intermixed with the data stored on the media in the
partition’s inventory.
Multiple Network Protocols If your company uses multiple network
protocols, such as Fibre Channel and Gigabit Ethernet, then each protocol
is assigned to its own partition within the same physical library.
Multiple Drive Technologies If your data center uses both LTO and SDLT
drive technologies, then the media associated with each drive technology
must have its own partition.
Encryption If you do not want to encrypt all of your backups but only
some of them, your can partition the library into an Encryption partition
and non-encryption partition to segregate which data to encrypt.
Cleaning Partitions
Cleaning partitions provide permanent storage for cleaning cartridges
inside the library when using the Auto Drive Clean feature (see Auto Drive
Clean on page 49). These special-purpose partitions do not have an entry/
exit pool or any drives associated with them.
Tape drives that are configured in a data partition that has an associated
cleaning partition are cleaned automatically when cleaning is required. In
addition, you can use the BlueScale user interface to initiate a manual
cleaning using a cleaning cartridge stored in the cleaning partition.
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Chapter 2 — Architecture Overview
A single cleaning partition can be used with every data partition that has a
drive type that is compatible with the cleaning cartridges in the cleaning
partition. Multiple cleaning partitions are required only when the data
partitions use different drive technologies. For example, if one data
partition uses LTO-4 drives and another uses SDLT 600 drives, two
cleaning partitions are required, one with LTO cleaning cartridges and one
with SDLT cleaning cartridges.
Cleaning cartridges must be identified with “CLN” at the beginning of the
bar code sequence on their labels. They must be stored in specially labeled
Maintenance TeraPack magazines. The cleaning cartridges are imported
into and exported from a cleaning partition through the TAP in the same
way that data cartridges are. The library automatically prevents importing
cleaning cartridges and magazines that are not properly identified into a
cleaning partition.
Cleaning partitions are not accessible to the application software that uses
the media in the data partitions. This means that software-initiated drive
cleaning operations cannot use the cleaning cartridges in the cleaning
partition.
MEDIA POOLS
Inside the library, media is logically grouped through the use of pools. The
library has three different types of pool, each of which has a different
purpose.
Free pool Chambers that are not assigned to a partition are in the free
pool. These chambers can be assigned to a data partition or a cleaning
partition. Media in the free pool is not accessible through the BlueScale
user interface or the backup software until it is added to a partition.
Entry/Exit pool Chambers in the entry/exit pool provide an interim
storage location for media during import and export operations. Media is
not accessible to the backup software for writing or reading data while it is
in the entry/exit pool.
Important Although a entry/exit pool for importing and exporting the media in a partition is
not required, configuring one is highly recommended. The code load tapes used
for updating drive firmware can only be imported into a partition’s entry/exit pool.
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Auto Drive Clean
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Component Identifiers
The library does not maintain any information about non-MLM cleaning
cartridges in the MLM database. However the library does mark an expired
cleaning tape and does not attempt to use it again as long as it remains in the
library. If an expired cartridge is exported and then reimported into the
library, it is identified as expired the next time it is loaded into a tape drive.
COMPONENT IDENTIFIERS
The library’s BlueScale interface identifies a drive or QIP based on its
location relative to the drive bay assembly (DBA) where it is installed.
Figure 17 shows the relationship between the DBAs and the drives and
QIPs installed in them.
Figure 17 The relationship between QIPs and drive locations and their identifiers (T380 shown).
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Chapter 2 — Architecture Overview
QIP Identifiers
Quad Interface Processors (QIPs) are identified in the library’s BlueScale
interface as DBAx/Y-QIPx, where:
DBAx is the number of the drive bay assembly (DBA) containing the
QIP (see Figure 17).
Y is the QIP type (F for Fibre Channel or E for Gigabit Ethernet).
QIPx is the number of the controller bay in the DBA. Each DBA contains
one controller bay, so x is always 1.
Drive Identifiers
The library’s BlueScale interface uses the following identifiers for drives
(see Figure 17). Drive identifiers appear as DBAx/Y-DRVx, where Y is a
drive type and x is a number.
DBAx is the number of the drive bay assembly (DBA) containing the
drive.
Y is the drive type (either LTO, SDLT, or RXT)
DRVx is the number of the drive bay in the DBA, as viewed from the
back of the library.
CONNECTIVITY
The transporter and drives in the library are typically connected to the
hosts through a Fibre Channel arbitrated loop or fabric or, less often, over a
SCSI bus. These connections carry two types of information:
The data being transferred to and from a drive by the host
The commands from the backup software that control the transporter
motion and the read/write operation of the drives
Transporter Connectivity
The transporter requires either a direct-attach drive or a QIP to provide the
control path for SCSI motion commands issued by the host to control the
robotics.
When no QIP is present, a direct-attach Fibre Channel or SCSI drive
provides the robotics control path, as described in Control Path
Through a Direct-Attach Drive.
When a QIP is present, it can be used to provide the robotics control
path, as described in Control Path Through a QIP on page 54.
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Connectivity
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Chapter 2 — Architecture Overview
Important Ethernet QIPs (E-QIPs) are only supported as legacy devices. They are no longer
available for purchase.
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Connectivity
Drive Connectivity
The drives in the library can have either a Fibre Channel interface or a SCSI
interface.
Fibre Channel drives connect directly to the host using a Fibre Channel
arbitrated loop or fabric, as described in Partitions Using Direct-Attach
Fibre Channel Drives.
SCSI drives can be connected directly to a SCSI HBA in the host
through a bus expansion module, as described in Partitions Using
Direct-Attach SCSI Drives. Each DBA provides the internal SCSI bus
that connects the drives to the bus expansion module. The terminator
for each SCSI bus is installed on the drive’s external LVD SCSI
connector.
—OR—
They can be connected to a Fibre Channel arbitrated loop or fabric
using an F-QIP, as described in Partitions Using QIP-Attached SCSI
Drives on page 57.
Keep in mind that all of the Fibre Channel drives on an arbitrated loop or
SCSI bus must share the data transfer capacity (bandwidth) of the
interface. Having multiple devices on the same loop or bus can negatively
impact the performance of all the devices.
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Chapter 2 — Architecture Overview
Each SCSI bus expansion module has four external SCSI connectors which
provide SCSI bus connections to the four SCSI drives in the DBA, as
illustrated in Figure 19. Each drive in a DBA is on a separate SCSI bus and
can only be accessed by the host that is connected to it through the bus
expansion module. If a partition contains multiple drives, each drive
connection requires a separate SCSI HBA in the host.
Important Spectra Logic does not support daisy-chaining multiple SCSI drives on a single
SCSI bus, nor does it support daisy-chaining other devices on the same SCSI bus
as a drive.
Important Although a maximum of 15 devices can be connected to a single wide LVD SCSI
bus, attaching more than two devices (including the SCSI HBA) to a single SCSI bus
can potentially have a negative impact on the performance of all devices on the
bus.
Note: One of the drives in a partition also provide the robotic control
path.
Bus expansion
module
Drive 1 Drive 2
Because the bus expansion module does not provide any control function,
it is not assigned an identifier by the BlueScale interface. As a result, it is
not listed as an available controller when configuring a partition with
direct-attach SCSI drives (see Choose the Robotic Control Path on
page 212).
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Connectivity
Important Connecting SCSI drives through a QIP is only supported as a legacy solution.
When a partition includes SCSI drives, a QIP can be used to provide the
connectivity to the host. Each DBA provides the internal SCSI bus that
connects the drives to the QIP. The terminator for each SCSI bus is installed
on the drive’s external LVD SCSI connector.
The F-QIP (or E-QIP) acts as a bridge to connect SCSI drives in the DBA to
a Fibre Channel fabric or arbitrated loop (or Gigabit Ethernet network).
Each QIP has two external ports and provides connectivity for up to four
SCSI drives. If a partition contains more than four drives, additional QIPs
are required to provide the connectivity for those drives.
Note: One QIP in the partition also provides the robotic control path.
As illustrated in Figure 20, a QIP provides any-to-any connectivity to the
SCSI drives it controls. Every drive (target) is potentially visible to servers
through both ports on the QIP. This permits flexibility in configuring
which servers can access which drives (target visibility).
Drive 3 Drive 4
QIP
Drive 1 Drive 2
Internal cabling
Fiber port (Fibre Channel or Gigabit Ethernet)
For example, a QIP can be configured so that Drives 1 and 2 are only
accessible through Port A and Drives 3 and 4 are only accessible through
Port B. As a result, Drive 1 and Drive 2 can only be accessed by the host
connected to Port A; Drive 3 and Drive 4 can only be accessed by a host
connected to Port B.
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Chapter 2 — Architecture Overview
To consolidate port usage on a switch, all four drives can be configured for
access through a single port. In a more complex configuration, the QIP can
be configured so that all drives are visible through both ports. Such a
configuration is typically used in a shared storage environment or an
environment with failover capabilities.
Important If drives are visible to multiple servers, your backup software must support this
visibility. Otherwise server contention for a single drive can create network and
system problems.
When a partition includes SCSI drives connected through a QIP, the QIP
provides the connectivity to the drives. Figure 21 is a simple representation
of how the drives and robotics in a library with a single QIP-based
partition are connected to a Fibre Channel arbitrated look or fabric through
a switch or hub.
In this example, the 12 SCSI drives in the partition (four drives per DBA)
are connected to the Fibre Channel arbitrated look or fabric through Port B
of the F-QIP in the DBA. Port A of F-QIP 3 provides the path over which
the SCSI commands to control the motion of the robotics within the
partition are sent from the host. These commands are relayed to the LCM,
which in turn controls the motion of the robotics.
This configuration minimizes the number of switch ports required to
access all of the drives in the partition and takes advantage of the partition
and connectivity features provided by a QIP. The configuration is
especially useful for providing Fibre Channel or Gigabit Ethernet
connectivity for drives that do not support these protocols directly.
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Notes
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User Guide 91090000
Chapter 3
Installation Overview
This chapter provides an overview of the hardware installation and initial
configuration performed by the Spectra-Logic-certified field engineer who
installed your library. A checklist at the end of the chapter provides space
for recording your library configuration settings for future reference.
Important The information in this chapter is for reference only. It provides a high-level
summary of the installation steps but is not intended for use as an installation
guide.
INSTALLATION STEPS
During installation, the engineer performs the procedures described in the
following sections.
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Chapter 3 — Installation Overview
6. Install the BlueScale Vision camera if it was ordered with the library.
Note: The BlueScale Vision camera is pre-installed in the T680 library.
7. Install the library in a standard four-post, 19-inch rack at the requested
location, ensuring that it is located near an easily accessible AC power
outlet and away from potential sources of static discharge (for example,
carpeted flooring).
Note: The T680 library is shipped already installed in its own rack.
For stability, the library is installed at the bottom of the rack.
Tipping Hazard. The library must be installed in a standard 19-inch (48 cm) rack to
Warning prevent tipping. The rack must be located on a level, hard-surfaced floor such as
cement or tile.
German: Kipp-Gefahr. Die Library muss installiert sein, in einem Standard-Rack
48 cm Ablagerung zu verhindern. Das Rack muss sich auf eine ebene, harte
Oberfläche Stock wie Zement oder Fliese.
Do not place the rack on a carpeted floor or anywhere else that poses risk for static
Caution discharge that could damage your library and its drives.
If the library is loaded with media packs (RXT media packs or media in TeraPacks),
Spectra recommends that the library not be moved. If you must move the library,
contact SpectraGuard Technical Support for recommendations before proceeding.
8. Install the QIPs, drives, and power supply modules that were ordered
with the library. Ensure that the LCM and all of the RCMs are installed.
9. Connect cables and attach the power cords to the library. Install cord
locks and attach a permanent grounding wire to the library.
Interface cables—See Rear Panel Components on page 30 for the
locations of the interface cable connections. In addition to the
network connections to the QIPs and drives, each BlueScale vision
camera requires a separate Ethernet connection.
AC power inputs—The library comes with dual AC power inputs.
If the library uses 2N redundant power supply modules, each of
these inputs is connected to a separate 15 Amp circuit, which allows
for failover in the event of a power failure in one of the circuits.
Cord lock and grounding wire—Install the provided cord locks to
keep the power cords from becoming disconnected from the AC
input plugs. Install the grounding wire to provide additional chassis
grounding. See Installing Cord Locks and Chassis Grounding on
page 403 for installation instructions.
10. Power on the library and allow it to complete its initialization process.
See Turning the Library On and Off on page 84 for power-on
instructions.
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Installation Steps
Important Some operating environments require you to install device drivers before the
application software can correctly communicate with the drives.
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Important Updating the library firmware and BlueScale software requires a current service
contract with SpectraGuard Support. The BlueScale Software Support key
associated with your service contract must be stored in the library by entering it
into the System Configuration screen. See Enabling Purchased Options and
Upgrades on page 270 for additional information.
If you have questions about your service agreement, contact SpectraGuard
Support (see Contacting Spectra Logic on page 5).
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System Configuration Settings Checklist
Notification Types
Fatal
Error
Warning
Informational
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Chapter 3 — Installation Overview
Email address 1
__________________________________
AutoSupport Profile
Mail To
autosupport@spectralogic.com
__________________________________
__________________________________
__________________________________
Profile 2
Contact Name (First and Last)
__________________________________
Email address 1
__________________________________
AutoSupport Profile
Mail To
autosupport@spectralogic.com
__________________________________
__________________________________
__________________________________
Camera IP If a BlueScale Vision camera is installed, it
Addresses uses a separate, static IP address for _______ . _______ . _______ . _______
accessing the camera through the web-based
Network Camera viewer (see Setting the
Camera IP Address on page 290).
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System Configuration Settings Checklist
Trap Destinations
Community 1
__________________________________
Description
__________________________________
IP Address
_______ . _______ . _______ . _______
Community 2
__________________________________
Description
__________________________________
IP Address:
_______ . _______ . _______ . _______
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Notes
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Chapter 4
Introducing the BlueScale User
Interface
This chapter describes the library’s BlueScale user interface and how it is
used.
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Chapter 4 — Introducing the BlueScale User Interface
Access Options
The BlueScale user interface is accessed using either the touch screen on
the library operator panel or through the BlueScale web interface.
Important When accessing the library remotely through a web browser, do not use the Enter
key on your keyboard when making selections in the BlueScale user interface.
Various web browsers handle the Enter key differently, causing inconsistent
behavior in the BlueScale interface.
Always use your mouse to make selections and click the buttons in BlueScale
screens instead of using your keyboard.
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Overview of the BlueScale User Interface
When using the web interface, keep the following requirements in mind:
Number of Sessions The BlueScale web interface does not support using
more than two simultaneous sessions. When you attemptto establish more
than two simultaneous web interface sessions, the existing session with the
longest idle time is terminated.
Supported Browsers Remote access to the library through the web
interface is only supported using the following web browsers:
Microsoft ®Internet Explorer® versions 6.0 and above
Mozilla® Firefox® versions 1.0.7 and above
Using an unsupported browser may result in the BlueScale web interface
not displaying or operating as expected.
User Security
Library users are assigned to one of three groups, each with its own set of
pre-defined library privileges (also known as permissions). These
privileges determine the type of operations a user can perform on the
library. These privileges are the primary means for configuring library
security. See Configuring Library Users on page 266 for information about
adding users.
The following table describes the three user groups and the privileges of
each.
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Current
toolbar
Additional
tool bars
Status bar
Toolbars
The toolbar panel appears along the left edge of each screen (see Figure 22)
and lets you navigate through the available toolbars to select options.
Clicking on a toolbar expands it to display the available options. The
screen for the previously selected option remains displayed until you select
another option, either from the same toolbar or another one.
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Overview of the BlueScale User Interface
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Status Bar
The status bar is located along the bottom edge of most screens. The
information and icons displayed on the status bar depend on the status of
the system and whether you are using the using the operator panel or the
BlueScale web interface.
System
Status
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Overview of the BlueScale User Interface
Last Refresh Time and Date shows when the displayed information was
last updated. The library refreshes different screens at different rates,
depending on the type of data displayed. The screen refresh rate can be set
for a specific interval or disabled (see Refresh Rate on page 274). The
displayed information can be refreshed manually by selecting the Refresh
button.
BlueScale Software Version Shows the version of the BlueScale software
being run by the library.
IP Address or Library Name Shows the IP address or name for the library. If
you are managing the library from the touch screen operator panel, the
library’s IP address is displayed on the status bar. If you are using the
BlueScale web interface, the library’s name is shown instead of the IP
address.
Note: If you are using the BlueScale web interface and you have not set
the library name, the right-hand side of the status bar is blank.
If you need to view or set the library’s IP address, see Configuring
Network Settings on page 278. See Library Name on page 274 for
information about setting the library name.
Remote
support
The remote support icon is also used to activate secure remote access
capabilities using Cisco WebEx™ technology. This remote access helps
SpectraGuard Support provide faster resolution of support calls. This
capability is only enabled on an as-needed basis during a support call.
Notes: The remote support icon is only visible when you are
accessing the library through the BlueScale web interface.
When SpectraGuard Support needs to launch a WebEx
session to access your library, they will send you a link via
email.
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HHM Icon When the library or one of its components reaches its
maintenance threshold the Hardware Health Monitor (HHM) icon appears
in the status bar. You can click on the icon to view information about the
notification. If desired, you can send the Hardware Health Monitoring
notification and an AutoSupport Log (ASL) file to a contact person or to
SpectraGuard Support so they can review the logs and determine if any
maintenance tasks are needed to prevent future failures (see Responding to
HHM Notifications on page 93).
Note: The HHM icon only displays if an HHM threshold has been
reached. After any required tasks are complete, the threshold
can be reset. The HHM icon disappears until the next threshold
is reached.
HHM icon
Figure 26 The Status bar showing the HHM icon.
Camera Icon If the P address for the BlueScale Vision camera is entered
into the BlueScale user interface (see Enabling the Camera Icon (Optional)
on page 277), a camera icon appears in the status bar. Click on the icon to
launch the web-based Network Camera viewer and use it to observe the
interior of the library over an Ethernet network or the internet (see Using
the BlueScale Vision Camera on page 102).
Note: The Camera icon only appears on the BlueScale web interface; it
does not appear on the front panel touch screen interface.
Camera icon
Figure 27 The Status bar showing the Camera icon.
Progress Bar
When the library is busy processing a command, a horizontal progress bar
displays above the status bar. Do not use the touch screen (or access the
user interface from the BlueScale web interface) until the progress bar
disappears.
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Using the BlueScale User Interface
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Using the BlueScale User Interface
Security toolbar
Switch User
2. Select Switch User to display the Login screen. Select Switch User to log
out the currently logged in user and redisplay the Login screen.
3. If desired, log in again using a different user name and password.
Entering Information
Entering information on a user interface screen requires using one of the
following methods.
Important When accessing the library remotely through a web browser, do not use the Enter
key on your keyboard when making selections in the BlueScale user interface.
Various web browsers handle the Enter key differently, causing inconsistent
behavior in the BlueScale interface.
Always use your mouse to make selections and click the buttons in BlueScale
screens instead of using your keyboard.
Note: Functions that require physical interaction with the library (for
example, importing or exporting media packs) are not available
when BlueScale web interface.
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Soft Keyboard
When using the touch screen on the operator
panel, select the keyboard icon in the lower right
corner of any screen to activate the on-screen keyboard. When the
keyboard is extended, an icon in the lower right corner lets you choose
between alphabetic or numeric characters. Use a stylus or your finger to
select fields and enter alphanumeric information using the keyboard.
Touching the keyboard icon again closes the keyboard.
Important Not all characters on a PS2 keyboard are supported in the BlueScale user interface.
If a character does not appear on the soft keyboard, then its use is not supported.
Note: If using a non-USA type keyboard, you will need to find the
equivalent for some characters like the back slash or forward
slash.
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Chapter 5
Operating the Library
This chapter describes the following procedures for day-to-day operation
of your library:
Topic Described beginning on...
Turning the Library On and Off page 84
Monitoring Your Library page 87
Checking Messages page 88
Using Performance Metrics page 88
Using BlueScale Hardware Health page 92
Monitoring
Viewing Drive Status Information page 98
Viewing a Fibre Channel Partition’s page 100
World Wide Name
Using the BlueScale Vision Camera page 102
Using a USB Drive page 104
Using a Global Spare Tape Drive page 107
Using the Global Spare Tape Drive page 108
Reclaiming the Global Spare Tape Drive page 110
Restoring the Library Configuration page 111
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Power button
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Turning the Library On and Off
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Chapter 5 — Operating the Library
3. Using the stylus, touch the blue power button on the picture of the
library.
Soft power
button
When the cursor comes near the button, it changes to a pointing finger,
as shown in Figure 32.
4. When you touch the button, the Soft Power Shutdown confirmation
screen displays after a brief delay. Select Continue to send a command to
the power control module (PCM) to power off the library.
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Monitoring Your Library
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Chapter 5 — Operating the Library
Checking Messages
Check the library’s system messages regularly. These messages provide
important information about the library and its operation. Reviewing the
messages, which provide important information about library problems, is
also the first step in troubleshooting.
Use the following steps to view messages.
1. Log into the library.
2. Select the System Status icon on the status bar. The System Messages
screen displays.
See Status Bar on page 76 for the location and description of the System
Status icon.
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Monitoring Your Library
Drive Performance
The Drive Performance metric lets you monitor the performance of your
drives. This innovative feature helps you optimize drive performance
through load-balancing, tuning your SAN, and identifying performance
bottlenecks. The Drive Performance Monitoring screen provides a
graphical display of drive performance.
The Drive Performance Monitor displays the following for the selected
drive set:
Drive performance in MB/second
Data transferred in total MBs
Summary information for the displayed graphs
Use the following steps to view the performance data for the drives
installed in the library.
1. Select General > Metrics from the toolbar menu. The screen for the last
metric you viewed displays.
2. Select the drive performance you want to view from the available
options:
Total Library
Partition n
A specific drive
3. Select either Drive Write Performance or Drive Read Performance from the
Metric pull-down menu.
Note: If you enabled or disabled the Drive Performance Monitor
option when a drive contains a cartridge, the drive is reported as
empty.
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Power Consumption
In addition to the Power bar graph on the General Status screen, the
BlueScale EnergyAudit feature provides a configurable graphical display
of the library’s power consumption.
Use the following steps to view the power consumption data for the
library.
1. Select General > Metrics from the toolbar menu. The screen for the last
metric you viewed displays.
2. Select which power consumption metric you want to view from the
Metric pull-down menu:
Power Consumption (kWh)
Power Consumption (kWh/Ft2)
Power Consumption (kWh/Ft3)
Power Consumption (kWh/TB)
3. Select Go. A screen showing the selected metric displays.
Storage Density
The Storage Density metric lets you to monitor the amount of data your
library is capable of storing based on the amount of the selected media
type is currently in the library.
Use the following steps to view the power consumption data for the
library.
1. Select General > Metrics from the toolbar menu. The screen for the last
metric you viewed displays.
2. Select Storage Density from the Metric pull-down menu.
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3. Select the media type for which you want the density metrics and the
unit of measure for the density values.
4. Select Go. The Storage Density screen showing the selected metrics
displays.
HHM icon
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6. Select Send Log Set. The Select Profile to Send Log Set screen displays.
7. Click the Select button next to the profile for the main contact person
for HHM issues. The Select Ticket Type screen displays.
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11. Select Submit to send the Hardware Health Monitor ticket to the
selected recipient. Select Cancel to return to the AutoSupport Profiles
screen.
A progress screen indicates that the ticket request (with log
information) is being sent. When completed, the AutoSupport Profiles
screen displays.
In addition to the HHM: View Data utility, two additional HHM utilities configure
Caution the HHM counters and thresholds for the monitored components. Do not change
the values for any counters or thresholds unless specifically instructed to do so by
SpectraGuard Support.
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6. Scroll through the list of advanced utilities and select HHM: View Data.
The screen refreshes to show the details for the utility.
7. If you want to save the results from the utility, use the check boxes at
the top of the screen to select the location; otherwise skip to Step 8.
Selecting this
option... Saves the report...
Mail results to As an attachment to an email sent to the specified mail recipient. Use the drop-
down list to select the recipient for the report file.
To send the email with the attached library configuration file to someone who is
not already listed as a library user, you must first configure that person as an
email recipient (see Configure Mail Recipients on page 251).
Note: Do not use the default autosupport@spectralogic.com email recipient
unless SpectraGuard Support specifically instructs you to do so. Spectra Logic
does not save emailed HHM report files unless they are specifically requested
for troubleshooting.
Save results to To the library’s compact flash card in the LCM.
Compact Flash file Note: Select this option only if specifically instructed to do so by SpectraGuard
Support.
Save to USB To a USB drive connected to the USB port on the LCM.
Note: This option is only available if you inserted a USB drive in Step 3 on
page 96.
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9. If you chose to save the file to a USB drive, a message displays showing
file name for the trace file (tracen.txt, where n increments each time
the file is saved to the same location).
10. Select Previous to return to the list of advanced utilities.
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2. Select Detail next to the drive you want to check. The Drive Details
screen displays.
For Fibre Channel drives, the Drive Details screen also shows the
drive’s World Wide Name (WWN).
Note: The WWN is actually the World Wide Node Name (WWNN) for
the drive.
Beginning with BlueScale 10.4, the format for the drive WWN is:
2n xy 00 90 a5 00 zz zz, where n, x, y, and zz zz are variables.
Variable Equals...
n The port number, which is determined as follows:
Port A = the frame number (always=1)
Port B = the frame number + 1
x The DBA number (1 – 6), as numbered from the bottom of the
library to the top
y The drive number in the DBA (1 – 4)
zz zz The frame ID of the library, where each z is a hexadecimal
number from 0 – F.
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4. Use the information on the Drive Details screen and the DLM report to
troubleshoot drive problems. If the drive is in an error state, contact
SpectraGuard Support (see Contacting Spectra Logic on page 5).
Troubleshooting All Drive Types on page 364
Troubleshooting LTO Tape Drives on page 365
Troubleshooting SDLT Tape Drives on page 379
Troubleshooting RXT Drives on page 381
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The format for the partition WWN is: 2xyf0090a500zzzz, where x, y, and
zzzz are variables.
Variable Equals...
x 1 – when the library is connected through Port A on the F-QIP
2 – when the library is connected through Port B on the F-QIP
Note: The Shared Library Services screen only shows the WWN for
Port A of the F-QIP, regardless of whether Port B is in use or not.
y The DBA number (1 – 6), as numbered from the bottom of the
library to the top
zzzz The frame ID of the library, where each z is a hexadecimal
number from 0 – F.
For example, in Figure 48 the WWN for Partition 1 indicates that the
exporting F-QIP is located in DBA 1 and that it is connected to the Fibre
Channel arbitrated loop or fabric using Port A.
Notes: When one of the direct-attach Fibre Channel drives in the
partition provides the robotics control path, the partition
WWN is the same as the drive’s WWN (see Viewing Drive
Status Information on page 98).
The partition WWN is actually the World Wide Port Name
(WWPN) for port on the exporting F-QIP.
If multiple partitions use the same F-QIP port to provide the
robotics control path, all of the partitions have the same
World Wide Name (WWN).
If Port A and Port B are used by separate partitions, the
WWNs for the two partitions are identical except for the
second digit from the left (x). Only the WWN for Port A is
shown on the Shared Library Services screen.
See Spectra Logic Knowledge Base article 373 for more
information about the WWNs for F-QIPs.
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BlueScale Vision
camera connector
Camera icon
Figure 50 The Status bar showing the Camera icon.
Note: The camera icon used to launch the BlueScale Vision viewer is
not present until you enter the IP address for the camera in the
System Configuration screen (see Enabling the Camera Icon
(Optional) on page 277).
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4. Select View Video to see the camera’s view of the library’s interior.
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Buttons on the screen let you control the motion of the camera lens.
Click this
button... To...
Move the camera lens through the Preset positions in the sequence
defined by the Camera Administrator.
Pan the camera lens from left to right automatically.
5. Read the BlueScale Vision Camera User’s Guide, included on the Product
Documentation and Software CD that came with your library, for detailed
information about configuring and using the BlueScale Vision camera.
This guide also describes installing and using the camera’s Viewing/
Recording Utility.
To view the camera documentation:
a. Insert the library’s Product Documentation and Software CD in the
CD/DVD drive of a Windows-based computer. Adobe® Reader®
launches automatically and opens the welcome.pdf file.
b. Select the BlueScale Vision Camera link on the opening page to
display links to the camera documentation and descriptions of the
camera software included on the CD.
Use Description
Configuration Saving and restoring the library configuration and MLM database.
information
AutoSupport tickets Saving AutoSupport tickets and log files
Traces Saving results of traces run on the library and its components.
Firmware Transferring firmware to the library for updating the library and its
components.
Encryption export Exporting a BlueScale encryption key for safekeeping.
Encryption import Importing a previously exported BlueScale encryption key
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Using a USB Drive
Do not run backups while the library is performing a firmware update. Updated
Caution components automatically reset (including a library reset) when updates are
complete, which could interrupt a backup operation.
USB port
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Using a Global Spare Tape Drive
Data Description
Firmware package Save downloaded firmware package updates to USB drive and then copy the
updates package to the library. The library executes the updates after they are copied to
the library (see Updating Library Firmware on page 388).
CAUTION! Wait until all currently running backup processes are complete
before executing a firmware update. If necessary, use your backup software to
stop the backup processes.
Saved library Use a previously saved library configuration to restore a lost configuration. (see
configuration Restoring the Library Configuration on page 111).
You can also copy a previously emailed Auto Save Library Configuration,
which contains the MLM database to a USB drive and use it to restore the
library (see Restoring From an Auto Save Configuration File on page 111).
MLM database Use a previously saved backup to restore the MLM database instead of
rebuilding the database by loading each cartridge into a drive (see Restoring the
MLM Database on page 190).
Exported BlueScale Import a deleted an encryption key from the library so that you can decrypt
encryption key data stored on cartridges that were encrypted with the deleted key (see
Restoring Encrypted Data on page 326).
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Setup. The Global Spare tape drive must already be configured in the
partition where the failed drive is located (see Configure Global Spare Tape
Drives on page 213).
Important The tape drives that are configured as Global Spares must be connected to the
network. If they are not connected to the network, they will not be accessible to the
application software.
You may need to reconfigure your switch to access the spare tape drive.
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3. Select Global Spare > Use Spare to display the Global Spare Usage
screen and substitute the partition’s spared drive for the failed drive.
Notes: When you select the drive to replace, the BlueScale firmware
disables the failed drive and configures a Global Spare drive
to report the same WWN and Serial Number as the failed
drive.
The Global Spare drive “logically” replaces the failed drive,
which can then be removed and replaced the next time you
are physically at the library.
If you have more than one available Global Spare tape drive,
the library automatically selects a drive in no particular order.
4. Wait for the library to complete the sparing operation.
5. If desired, select Configuration > Drives to view the Drives screen. The
drive icons on the screen change to indicate the failed drive and the
Global spare that replaced it.
Failed drive
Available
Global Spare
drive
Global Spare
replacing
failed drive
Figure 56 The Drives screen with a failed drive replaced by a Global Spare.
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6. Use your backup application to bring the new tape drive online. Refer
to your backup application documentation for instructions.
Important Replace the failed tape drive as soon as possible and reconfigure the spare tape
drive to return it to a Global Spare configuration.
Note: The BlueScale firmware disables the spare and reconfigures the
original tape drive back into the partition. The Global Spare is
then available to be used again, as needed.
9. Use your backup application to bring the newly installed tape drive
online. Refer to your backup application documentation for
instructions.
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Before restoring your system using the auto-save file, check the time stamp
Caution included in the file name to ensure that you have the most current file.
Important The library does not automatically save a backup when you make changes to any
of the library configuration settings other than those for partitions. Changes will be
saved during the next weekly automatic configuration save operation.
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7. Use the Select a restore time stamp drop-down list to choose the auto-
save file you want to use. The auto-save files are named
<date-time>cfg.zip, where <date-time> is the time stamp for when
the file was created.
Unless you have replaced the LCM or its compact flash, the first file
listed (\hard disk\lc\autocfgsave) is the auto-save zip file stored
on the LCM compact flash.
Note: If available, the auto-save zip file stored on the LCM compact
flash always contains the most recently saved library
configuration information and MLM database.
8. Select Run Utility.
After a brief delay, the Utility Results screen appears, showing that the
configuration was restored.
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9. Review the information on the screen and confirm that all settings are
correct for this partition’s configuration.
If the configuration information is correct, proceed to Step 10.
If the configuration information is not correct, either:
Select Cancel to configure the partition again from the beginning.
Select Previous to move backward through the configuration
screens until you reach the settings that need correction. Make
any necessary corrections, then select Next to move forward
through the screens and return to the Save Partition screen.
10. Select Save. The library requires several minutes to store the
configuration information, after which the Shared Library Services
screen redisplays.
Note: When you make a change to a partition, the library generates an
auto-configuration file and saves it to the LCM compact flash. If
you configured the auto-save email option, an email containing
the updated library configuration and the MLM data base will
be sent to the specified recipient (see Enabling Email for the
Automatic Configuration Save Feature on page 282).
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5. Scroll through the list of advanced utilities and select one of the
following, as applicable for your situation. The screen refreshes to show
the details for the selected restore utility.
Note: The Advanced Utilities screen lists the utilities in alphabetical
order. The following table lists the utilities in most-frequently-
used order.
Use this Restore
Option... To...
Restore Library Use this option to restore auto-save configuration file that you previously
Configuration from stored on a USB drive (see Restoring From an Auto Save Configuration File on
Auto Save page 111).
Note: The auto-save configuration file contains both the library configuration
and the MLM database.
Restore Library Use this option to restore a library configuration file previously stored on a
Configuration from USB drive.
USB Note: Before starting this procedure, insert the USB drive into the USB port on
the LCM.
Upload Backup Select the Upload Backup Configuration button at the top of the screen to upload
Configuration a b a configuration file that you previously saved to a location that is accessible to
the computer you are using to a temporary location in the library memory.
When the upload is complete, you must then run the Restore Library
Configuration from Backup Configuration File utility to restore the library
configuration.
The Upload Backup Configuration button is only available when you access the
library through the BlueScale web interface.
Restore Library Use this option to complete the restore process after using the Upload Backup
Configuration from Configuration button to upload a saved configuration file from a computer.
Uploaded File b Note: This option is used in conjunction with Upload Backup Configuration,
which must be run first.
a. This option may not be possible until you configure your library network settings.
b. This option is only available when you access the library using the BlueScale web interface.
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8. Use the drop-down list to select the file name of the backup you want to
use for the restore.
9. Select Run Utility. After a brief delay, the Utility Results screen displays,
showing that the database was restored.
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Notes
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Chapter 6
Importing, Exporting, and Moving
Media
This chapter describes the following procedures for importing, exporting,
and moving the media used in your T200, T380, and T680.
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Viewing the Partition Inventory
Current Partition
2. If you want to view the inventory information for a partition other than
the one currently displayed, select the desired partition from the
Partition drop-down list.
3. Select Go to display inventory information for the selected partition.
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4. From the Source drop-down list, select the type of location for which
you want to view the inventory, then select Go.
The Source pane refreshes to display a list of the media for the
requested location type. The list shows the slot number (if the location
contains a magazine) and the bar-code label information for the media
in that location. See Moving Media Within a Partition on page 150 for
information about the Source and Destination options.
Note: If an asterisk (*) appears next to the slot number in the source list
for a cleaning partition, the cleaning cartridge is expired.
List media
by source
View Source Slot —Type the number of the slot you want to view,
then select Go. The Source inventory list refreshes to show the
requested slot selected at the top of the Source list.
Find by Barcode —Type the barcode information for the cartridge
you want to locate, then select Find. The Source inventory list
refreshes to show the requested media selected at the top of the
Source list
Notes: Make sure that you type the bar-code label information
correctly to avoid selecting the wrong cartridge.
Only the slots beginning with the first one displayed in the
source list are searched. To ensure that all of the slots are
searched, scroll to the top of the source list before selecting
Find.
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Important Before loading media into the library, allow it to stabilize to the ambient
environment for 24 hours.
Tape Media
Cartridges (tape media) are stored in TeraPack magazines while they are
inside the library. For best performance, use Spectra Logic Certified Media,
which guarantees media compatibility and the media itself over the
media’s lifetime. To learn more about the tape media supported by the
library, see Tape Drive and Media Specifications on page 462.
When preparing tape media for use (both data cartridge and cleaning
cartridges), keep the following in mind:
To ensure that the library can properly maintain its media inventory,
make sure that all cartridges have unique bar-code labels.
For your convenience, MLM-enabled media, like all Spectra Logic
Certified Media, is available pre-labeled with sequential bar-code
labels. Optional custom bar-code sequences can be ordered, if desired.
Each magazine holds up to 10 LTO or 9 SDLT cartridges. Maintenance
TeraPack magazines pre-loaded with Spectra Logic Certified cleaning
cartridges are also available.
For LTO-3 or LTO-4 data and cleaning cartridges, Spectra Logic
recommends that you use only MLM-enabled Spectra Logic Certified
Media to take advantage of the library’s Media Lifecycle Management
(MLM) features. See Chapter 7 – Media Lifecycle Management for
detailed information about using MLM to monitor the health of data
and cleaning cartridges.
You can read data from unencrypted LTO-2 or LTO-3 cartridges using
an encryption-enabled LTO-4 drive. You cannot write data to these
cartridges using an encryption-enabled LTO-4 drive.
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If you plan to use Auto Drive Clean, the cleaning cartridges in the
cleaning partition must be identified with “CLN” at the beginning of
the bar-code sequence on their labels. This requirement applies to both
standard and custom bar-code labels. The cleaning cartridges must be
stored in Spectra Maintenance TeraPack magazines, which are
identified by Spectra-unique labels.
The library automatically prevents importing cleaning cartridges and
magazines that are not properly identified into a cleaning partition by
reopening the TAP door without moving the magazine into the
cleaning partition.
Important The cleaning cartridges in the cleaning partition are inaccessible to the application
software running on the host. Make sure you disable any automated drive cleaning
done by the software to prevent repeated requests to import a cleaning cartridge.
bar-code label
Write-protect switch
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3. Insert the prepared cartridges into the magazine. Make sure that the
cartridges are oriented with the hub side toward the front of the
magazine.
Important Do not put data cartridges in a Maintenance TeraPack magazine. The Maintenance
TeraPack magazine, with properly labeled cleaning cartridges, can only be used in
a cleaning partition.
Cartridge hub
Alignment guides
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RXT Media
Important RXT drives and RXT media packs are supported as legacy devices. They are no
longer available for purchase.
Depending on whether you plan to write data to the RXT media or restore
data from a the RXT media, set the write-protect switch for the desired
operation before you import the RXT media pack into library.
Bar-code label
Write-protect switch
To set the switch, use a small flat-head screwdriver to move the switch to
either the unlocked or locked position, as desired.
Icon Meaning Use
Unlocked Position the switch next to the Unlocked icon. Data can be
written to the pack.
Locked Position the switch next to the Locked icon. Data cannot be
written to the pack (that is, the pack is write-protected).
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If there are no empty locations available in the storage pool, first do one of
the following:
If the partition has empty chambers in the storage pool, import empty
TeraPack magazines into the storage pool (see Importing Media into the
Storage Pool for a Partition on page 136).
Use your backup software to eject media from the storage pool to the
entry/exit pool, then export the media from the library (see Exporting
Media from the Entry/Exit or Storage Pool on page 141).
Exchange a full magazine in the storage pool for one containing empty
slots (see Exchanging Media on page 143).
When the storage pool contains sufficient locations for the media you plan
to import, use the following steps to import the media packs into the entry/
exit pool for a selected partition.
1. Before beginning, have on hand the media that you want to import into
the partition. If necessary, prepare the media as described in Preparing
Media for Use on page 123.
2. Log into the library.
Note: All users can import media into or export media from the entry/
exit pool.
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3. From the toolbar menu, select General > Import/Export. The Import/
Export TeraPack Cases screen displays.
Notes: The General > Import/Export option is only available when
accessing the user interface from the library’s operator panel.
It is not available when accessing the library’s user interface
through a remote connection to the BlueScale web interface.
The options to import, export or, exchange media in the
storage pool are only available if you are logged in with
administrator or superuser privileges.
4. From the Partition drop-down list, select the partition into which you
want to import the media, then select Go.
The Import/Export TeraPack Cases screen refreshes to show the current
status of the chambers assigned to the selected partition.
5. Select Import next to the Empty Chambers in the Entry/Exit section of
the screen.
The TAP opens and a Feedback Required screen displays instructing
you to place a TeraPack in the TAP and close the door.
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6. Insert a media pack into the open TAP, making sure that it is oriented
correctly, as shown in Figure 67.
The alignment guides on each side of the media pack (see Figure 64 on
page 125) slide easily into the grooves on either side of the TAP
opening. If the media pack does not slide into place easily, remove and
reinsert it.
Texture
Handle
The textured surface on each side of a TeraPack The handle on the front of the RXT media pack faces
magazine faces outward, away from the library. outward, away from the library.
Figure 67 Correct insertion of a TeraPack magazine (left) and RXT media pack (right).
7. Manually raise the TAP door until it latches closed, moving the media
pack into the TAP.
Note: Close the TAP door firmly, but do not use force to close it.
8. Choose one of these options:
Continue—Choose this option if you plan to import another
magazine after the one currently in the TAP. The transporter
retrieves the magazine from the TAP and moves it to a chamber in
the entry/exit pool.
If there are still empty chambers available, the TAP door opens
again, ready for the next import.
Note: On a T680 library, the TAP doors alternate as you continue to
import media.
The import process continues automatically as long as there are
empty chambers available in the entry/exit pool. Simply continue to
insert magazines into the TAP and select Continue for each one.
When there are no empty chambers remaining, the process stops
automatically and the Import/Export TeraPack Cases screen
displays.
Stop Importing—Choose this option if the magazine you placed in
the TAP is the last one you will be importing.
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Make sure the cleaning cartridges are identified with “CLN” at the
beginning of the bar-code sequence on their labels. This requirement
applies to both standard and custom bar-code labels. The cleaning
cartridges must be stored in Spectra Maintenance TeraPack magazines,
which are identified by Spectra-unique labels.
Make sure that you import only cleaning cartridges that are compatible
with the tape drives in the data partition associated with the cleaning
partition. If you try to import the wrong cleaning cartridge type into a
cleaning partition, the library rejects the magazine by reopening the
TAP door without moving the magazine to the cleaning partition.
Use the following steps to import one or more Maintenance TeraPack
magazines containing properly labeled cleaning cartridges into the
cleaning partition.
1. Before beginning, have on hand the cleaning cartridges and properly
labeled magazines that you want to import into the cleaning partition.
If necessary, prepare the media as described in Preparing Media for Use
on page 123.
2. Log in as a user with superuser or administrator privileges.
3. From the toolbar menu, select General > Import/Export. The Import/
Export TeraPack Cases screen displays.
Note: The General > Import/Export option is only available when
accessing the user interface from the library operator panel. It is
not available when accessing the library using the BlueScale web
interface.
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4. From the Partition drop-down list, select the cleaning partition into
which you want to import the cleaning cartridges, then select Go.
The Import/Export TeraPack Cases screen refreshes to show the current
status of the chambers assigned to the selected cleaning partition.
Note: The Import, Export/Exchange, and Export/Exchange Expired
buttons on the Import/Export TeraPack Cases screen display
only if those actions can be performed given the current
inventory for the partition. For example, if the cleaning partition
does not contain any known-expired cleaning cartridges, the
Export/Exchange Expired button is not displayed.
5. Select Import.
The TAP opens and a Feedback Required screen displays instructing
you to place a TeraPack in the TAP and close the door.
6. Insert a Maintenance TeraPack magazine into the open TAP, making
sure that it is oriented correctly (Figure 67 on page 131).
The alignment guides on each side of the magazine (see Figure 64 on
page 125) slide easily into the grooves on either side of the TAP
opening. If the magazine does not slide into place easily, remove and
reinsert it.
7. Manually raise the TAP door until it latches closed, moving the
magazine into the TAP.
Note: Close the TAP door firmly, but do not use force to close it.
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Use the following steps to load media packs (TeraPack magazines or RXT
media packs) directly into the storage pool for a selected data partition.
1. Before beginning, have on hand the media you plan to import. If
necessary, prepare the media as described in Preparing Media for Use
on page 123.
If you are loading media into a partition for the first time, the maximum
number of media packs required equals the number of chambers
assigned to the storage pool for the partition (see Configuring a New
Data Partition on page 209). You do not necessarily need to fill all
chambers, but any empty chambers will be inaccessible to the backup
software.
Note: If desired, any magazines you import can have empty slots in
them. These slots are then available to the backup software and
can be used for moving media from the entry/exit pool into the
storage pool.
2. Log in as a user with superuser or administrator privileges.
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3. From the toolbar menu, select General > Import/Export. The Import/
Export TeraPack Cases screen displays.
Note: The General > Import/Export option is only available when
accessing the user interface from the library front panel. It is not
available when accessing the library using the BlueScale web
interface.
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7. Manually raise the TAP door until it latches closed, moving the
magazine into the TAP.
Note: Close the TAP door firmly, but do not use force to close it.
8. Choose one of these options:
Continue—Choose this option if you plan to import another
magazine after the one currently in the TAP. The transporter
retrieves the magazine from the TAP and moves it to a chamber in
the storage pool for the selected data partition.
If there are still empty chambers available, the TAP door opens
again, ready for the next import.
Note: On a T680 library, the TAP doors alternate as you continue to
import media.
The import process continues automatically as long as there are
empty chambers available in the storage pool. Simply continue to
insert media packs into the TAP and select Continue for each one.
When there are no empty chambers remaining in the partition, the
process stops automatically and the Import/Export TeraPack Cases
screen displays.
Stop Importing—Choose this option if the magazine you placed in
the TAP is the last one you will be importing.
Note: Chambers in the partition’s storage pool that do not contain a
magazine are inaccessible to the backup software.
9. Repeat Steps 6 through 8 to import the remaining TeraPack magazines.
The import process continues until you choose the Stop Importing
option or there are no empty chambers left in the storage pool.
10. After you finish importing media packs, use your backup software to
update the media inventory it maintains (see Updating the Media
Inventory on page 154).
11. Proceed to Preparing the Entry/Exit Pool (for Tape Media Only) to load
one or more empty magazines into the entry/exit pool for the partition.
Note: Exporting one or more individual cartridges using your backup
software requires a TeraPack magazine with sufficient empty
slots to be present in the entry/exit pool.
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Use the following steps to import one or more empty TeraPack magazines
into a partition’s entry/exit pool.
1. Before beginning, have on hand one or more empty TeraPack
magazines. The maximum number of empty magazines required
corresponds to the number of chambers in the entry/exit pool.
2. Log into the library.
3. If it is not already displayed, access the Import/Export TeraPack Cases
screen from the General toolbar (see Step 3 of Importing Media into the
Storage Pool for a Partition on page 136).
4. From the Partition drop-down list, select the partition into which you
want to import the empty magazines, then select Go.
5. Select Import (Entry/Exit).
The TAP opens and a Feedback Required screen displays on the user
interface.
6. Insert an empty magazine into the open TAP, making sure that it is
oriented correctly (see Figure 67 on page 131).
The alignment guides on each side of the magazine (see Figure 64 on
page 125) slide easily into the grooves on either side of the TAP
opening. If the magazine does not slide into place easily, remove and
reinsert it.
7. Manually raise the TAP door until it latches closed, moving the
magazine into the TAP.
Note: Close the TAP door firmly, but do not use force to close it.
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Note: You cannot export media from a partition if the library is actively
running a PreScan or PostScan operation. You must pause or
stop the operation before you can continue.
Select Stop Discovery on the Media Lifecycle Management
Tools screen (see Figure 88 on page 175) to stop the PreScan
operation.
Select Pause PostScan on the Media Lifecycle Management
Tools screen (see Figure 88 on page 175) to pause the
PostScan operation for one hour.
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Exporting or Exchanging Media
If you know where the media you want to export is located in the library,
you can export it directly from the storage pool to the TAP. See Locate the
Desired Media on page 150 for information about locating media in the
library.
Notes: Exporting media directly from the storage pool is not the
recommended procedure, unless you are exporting all of the
media from a partition. This process is often referred to as
“bulk export.”
Only a superuser or administrator can export or exchange
media directly from the storage pool.
If you do choose to export a portion of the media in a
partition directly from the storage pool, be sure to use your
backup software to update its media inventory after
completing the export (see Updating the Media Inventory on
page 154).
Use the following steps to export media from the library.
1. Eject the desired media from the partition’s storage pool using the
backup software. The library moves the ejected media from the storage
pool into the partition’s entry/exit pool. When the software reports that
the eject operation is complete, proceed to Step 2.
2. Log into the library as either a superuser or administrator.
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3. Select General > Import/Export from the toolbar menu on the library’s
user interface. The Import/Export TeraPack Cases screen displays.
Note: The General > Import/Export option is only available when
accessing the user interface from the library’s front panel. It is
not available when accessing the library using the BlueScale web
interface.
4. From the Partition drop-down list, select the partition containing the
media you want to export, then select Go.
The Import/Export TeraPack Cases screen refreshes to show the current
status of the chambers assigned to the selected partition.
Note: The Import and Export/Exchange buttons on the Import/Export
TeraPack Cases screen display only if those actions can be
performed given the current inventory for the partition. For
example, if all chambers in a partition are empty, the Export/
Exchange button is not displayed.
5. Depending on where the media you want to remove from the library is
located, select the Export/Exchange for either the storage pool or the
entry/exit pool.
The transporter retrieves the media pack from the specified pool and
places it in the TAP. The TAP door opens and a Feedback Required
screen displays.
6. Remove the media pack from the TAP.
7. Manually raise the TAP door until it latches closed.
Note: Close the TAP door firmly, but do not use force to close it.
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Exchanging Media
The process for exchanging media is the same as for exporting media,
except that you replace the media pack you remove with a new one of the
same type before closing the TAP door.
You can also use the exchange option to move an individual cartridge
directly to or from the storage pool without using the entry/exit pool. This
is especially useful when you need to import a cleaning cartridge during
tape drive maintenance. When the TeraPack magazine containing the
desired cartridge is delivered to the TAP, do the following:
1. Follow Steps 1 through 4 in the previous section to select the magazine
containing the cartridge you want to exchange and move it to the TAP.
2. Remove the magazine from the TAP.
3. Exchange one or more cartridges in the magazine for others of the same
type (or for an appropriate cleaning cartridge).
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4. Return the magazine to the open TAP, making sure that it is correctly
oriented, as shown in Figure 67 on page 131.
The alignment guides on each side of the magazine (see Figure 64 on
page 125) slide easily into the grooves on either side of the TAP
opening. If the magazine does not slide into place easily, remove and
reinsert it.
5. Close the TAP door.
6. Choose one of these options:
Continue—Choose this option if you plan to exchange another
magazine after the one you just removed from the TAP.
Note: On a T680 library, the TAP doors alternate as you continue to
export media.
The export process continues automatically as long as there are
magazines left in the storage pool. Simply continue to remove
magazines from the TAP and select Continue for each one.
Note: The magazines are exported in bar code order from the lowest to
the highest.
When all of the magazines in the partition have been exported, the
process stops automatically and the user interface redisplays the
Import/Export TeraPack Cases screen.
Stop Exporting—Choose this option if the magazine you removed
from the TAP is the last one you will be exchanging.
7. Repeat Steps 3 through 6 to export the remaining magazines. The
export process continues until you choose the Stop Exporting option or
there are no magazines left in the entry/exit pool (or storage pool).
8. If you exchanged one cartridge for another, be sure to update your
backup software’s media inventory (see Updating the Media Inventory
on page 154).
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2. Select General > Import/Export from the toolbar menu on the library’s
user interface. The Import/Export TeraPack Cases screen displays
(Figure 70 on page 142).
Note: The General > Import/Export option is only available when
accessing the user interface from the library operator panel. It is
not available when accessing the library using the BlueScale web
interface.
3. From the Partition drop-down list, select the cleaning partition
containing the cleaning cartridges you want to export or exchange, then
select Go.
The Import/Export TeraPack Cases screen refreshes to show the current
status of the chambers assigned to the selected cleaning partition.
Note: The Import, Export/Exchange, and Export/Exchange Expired
buttons on the Import/Export TeraPack Cases screen display
only if those actions can be performed given the current
inventory for the partition. For example, if the cleaning partition
does not contain any known-expired cleaning cartridges, the
Export/Exchange Expired button is not displayed.
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6. Return the magazine to the open TAP, making sure that it is correctly
oriented, as shown in Figure 67 on page 131.
7. Manually raise the TAP door until it latches closed.
Note: Close the TAP door firmly, but do not use force to close it.
8. Choose one of these options:
Continue—Choose this option if you removed the expired cleaning
cartridge and did not replace it with a new cartridge. Also choose
this option if you removed or exchanged the a magazine.
Note: If you exchanged an expended cleaning cartridge for a new one
and chose Continue, select Ok in response to a message stating
that the slot containing the exchanged cartridge should be
empty.
The export process continues automatically as long as there are
magazines left in the cleaning partition. Simply continue to remove
or exchange magazines and select Continue for each one.
When of the all magazines in the cleaning partition have been
exported or exchanged, the process stops automatically and the user
interface redisplays the Import/Export TeraPack Cases screen.
Override—Choose this option if you exchanged an expired cleaning
cartridge in the magazine for a new one.
Stop Exporting—Choose this option if the magazine you removed
from the TAP is the last one you will be exchanging.
9. Repeat Steps 3 through 8 to export the remaining magazines. The
export/exchange process continues until you choose the Stop Exporting
option or there are no magazines left in the cleaning partition.
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6. From the Chamber drop-down list, select the chamber into which or
from which you want to move the media pack, then select Go.
The screen refreshes to display the status of the selected chamber. If the
chamber contains a magazine, the status shows the contents of each slot
in the magazine.
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7. From the Direction drop-down list (shown in Figure 73), select the
direction you want to move the media pack, then select Go.
Direction of Move
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8. Select Add Move. An entry listing the move you just defined appears in
the Move Queue.
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5. Select the source of the media you want to move. You can select the
media either by selecting it from the Source list, by entering its bar
code, or by entering the slot number where it is located.
List media
by source
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3. The Destination list refreshes to show the locations of the selected type
that are empty and available.
4. Select the desired destination from the Destination list.
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5. Select Add Move. An entry listing the move you just defined appears in
the Move Queue.
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Chapter 7
Media Lifecycle Management
This chapter describes how to use BlueScale Media Lifecycle Management
(MLM) to proactively monitor and report on the health of media in your
library.
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Filled capacity
Figure 78 The General Status screen showing the media capacity for
the selected partition.
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Important Media and cleaning cartridges that are not MLM-enabled do not appear in MLM
reports unless the keyed Media Check option is enabled.
Data Cartridges
Each time a Spectra Certified MLM-enabled data cartridge is loaded into a
tape drive, MLM records over 30 data points about the cartridge. These
data points include health information, the cartridge age, how many times
it has been loaded and into which drives, and how many errors it has
accumulated. It also records when the cartridge is exported from the
library and by whom. MLM uses a unique identifier that allows each
cartridge to be tracked throughout its life, even if its bar-code label is
damaged or removed.
In addition to media health, the library uses information in the MLM
database to determine Remaining Capacity for the selected partition. If the
partition contains non-MLM-enabled media, the capacity shown for the
library only represents what is available on the MLM-enabled media.
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Cleaning Cartridges
With Spectra Certified MLM-enabled LTO cleaning cartridges, the library
tracks and reports usage information, which includes the number of
Cleans Remaining and the cartridge health (good, near expiration or
expired). These reports alert you when a cleaning cartridge is nearing the
end of its useful life so that you can have another on hand to replace it. See
Configuring Media Lifecycle Management for information about setting
the threshold for generating the notification.
When you use MLM-enabled cleaning cartridges in a cleaning partition,
the usage information is retained in the MLM database even when the
cleaning cartridge is exported from the library. The MLM database does
not contain any information about cleaning cartridges that are not MLM-
enabled. However, the library marks an expired cleaning cartridge in its
inventory and no further usage is attempted. If an expired cleaning
cartridge that is not MLM-enable is exported from the partition and then
reimported or if the LCM is reset, the library must rediscover that the
cleaning cartridge is expired.
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The keyed Media Check option must be enabled before the media health
information appears in Media Lifecycle Management reports. See Enter the
Activation or BlueScale Software Support Key on page 271 for information
about entering the key to enable this option.
Guideline Description
Identify the people responsible The people who perform data backup at your site are typically
for backing up data the ones who will be responsible for implementing and
following MLM procedures.
Identify the users who will have It may be wise to have more than a single user familiar with
responsibilities that involve policies, depending on the size of your organization, so that if
MLM one person is not available, another can take over.
Be consistent with partition Using consistent naming simplifies identifying a specific
names partition. Spectra’s suggested naming practice is to list the
location, followed by the library name, followed by the
backup software. For example, Dallas/T680/Netbackup.
On an organizational level, The level of media management depends on the requirements
determine the level of for your environment. For example, you may choose to use
management your media Spectra’s guidelines for retirement for all media, or you may
requires choose to retire tapes that hold financial or legal data sooner
than recommended. See the Error and Warning health scores
in Generating Media Lifecycle Management Reports on
page 175 for information on when cartridges should be
retired.
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Guideline Description
Choose a retirement guideline When implementing MLM, decide at the beginning on the criteria to
be used when determining when to retire a cartridge.
Spectra suggests using the Media Lifecycle Management health
icon, visible on the MLM Reports screen and on the Details screen
(Figure 90 on page 179) for each tape, to assess the overall health of
individual tapes. See Generating Media Lifecycle Management
Reports on page 175 for information about using the health icon to
assess media health.
Only use MLM-enabled media For the most accurate tracking, do not import your MLM-enabled
and cleaning cartridges in media into non-Spectra Logic libraries or drive generations lower
MLM-compatible libraries and than LTO-4. The cartridge MAM will not be updated with
tape drives information about usage in those locations. As a result, the
information about usage in those locations will not be recorded in
the MLM database when the cartridge is returned to your library.
Use only Spectra Certified The library uses information in the MLM database to monitor the
Media with MLM support (both health of the media in the library. Although the keyed Media Check
data and cleaning cartridges) in option provides a general indicator of media health, detailed health
the library information is not available for non-MLM-enabled media. In the
case of data cartridges, this means that you cannot use MLM
reporting to determine whether that media is past its useful
threshold or determine whether a particular cartridge is
experiencing high errors rates or retries. For cleaning cartridges, this
means that you will not be notified when a cartridge is approaching
the end of its useful life.
Always operate the library with If you disable and then re-enable Media Lifecycle Management, any
Media Lifecycle Management loads, reads, writes, errors, and any other tape related events that
enabled occur while MLM is disabled are not recorded in the MLM
database.
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Guideline Description
Enable load count alerts Load count alerts, used in combination with the media health icon,
let you monitor the health of individual tapes. Tapes with low load
counts, but with a yellow or red health icon are vulnerable to high
errors rates or retries.
For higher levels of notification, configure a threshold for the
maximum number of times a data cartridge can be loaded before an
alert is generated (see Configuring Media Lifecycle Management on
page 164). When the number of loads exceeds this threshold, MLM
will generates a system message listing the barcode of the tape.
You can also enable an alert to notify you when the load count
recorded on the cartridge MAM differs from the load count stored
in the MLM database but none of the other data has changed. This
type of discrepancy can indicate that the tape has been loaded into a
non-Spectra Logic library. Use this alert as a security feature to let
you know when a tape was removed and loaded into a drive in a
different library.
Regularly back up your MLM Determine how frequently to export the MLM database for storage.
database You can save the MLM database to a USB drive or email it to a
previously configured mail recipient. The database can be loaded
back into the library in the event of an error. See Backing Up the
MLM Database on page 187 and Restoring the MLM Database on
page 190 for detailed information. See Configuring Mail Users on
page 280 for information about configuring mail recipients.
Backing up the MLM database produces a point-in-time snapshot of
the MLM database. Based on the number of tapes you routinely
import into and export from the library, determine how frequently
backups are needed to ensure that you can easily restore the MLM
database.
Enable non-MLM media alerts Alerts for non-MLM-enabled media notify you when a cartridge
that is not MLM-enabled is loaded into a tape drive.
Track exported cartridges When a cartridge is exported from the library, an asterisk (*) next to
the bar code indicates that it is currently out of the library. However,
all of the MLM data for the cartridge is still available. Define the
frequency with which you will export the complete MLM report
and make a note of all exported tapes.
Choose relevant information for When you save an MLM report (see Generating Media Lifecycle
saved reports Management Reports on page 175), you can choose between saving
all MLM data or just the data from the most recently viewed report.
The data is saved in a comma delimited format for export into any
spreadsheet software (see Saving an MLM Report on page 179).
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Option Description
Enable Media Enables the Media Lifecycle Management (MLM) features in the library. MLM
Lifecycle is enabled by default. Enabling Media Lifecycle Management also enables
Management Drive Lifecycle Management (DLM), which is described in Chapter 8 – Drive
Lifecycle Management.
Important: MLM must be enabled before you can take advantage of the health
monitoring and reporting features provided through MLM and DLM.
Enable Alerts for Generates an alert message when a cartridge that is not MLM-enabled is loaded
Non-Certified Media into a tape drive.
Note: Enabling this alert is only recommended if all of the media typically used
in the library is MLM-enabled.
Enable Alerts for Generates an alert message when the load count for the cartridge stored in the
Load Count MLM database differs from the load count stored on the cartridge’s MAM.
Discrepancies
Minimum Cleaning Sets the threshold for the minimum number cleaning passes remaining on a
Passes Before cleaning cartridge. The default value is zero (0).
Warning When a cleaning cartridge reaches threshold, a warning message is generated
showing that the cleaning cartridge is nearly expended. The warning message
is generated every time the cleaning tape is used while the number of cleans
remaining is at or below the threshold value.
Maximum Tape Sets the number of times a tape can be loaded into a tape drive before a load
Loads Before count warning message is generated. The default value is 10,000 loads.
Warning When the number of tape loads reaches the specified threshold, a warning
message is generated. Subsequent loads do not generate additional messages.
Notes:
If you began using MLM-enabled data and cleaning cartridges before MLM
became available in the library’s BlueScale user interface, some of your media
may have already exceeded the thresholds you set. See Getting Started with
Using Media Lifecycle Management on page 171 for more information.
Generate a Load Count Media Lifecycle Report to display the current usage
status of the media in your library (see Using Media Lifecycle Management
on page 175 for detailed information).
Enable Media Auto Enables the Media Auto Discovery feature. See Configuring Media Auto
Discovery Discovery on page 166 and Using Media Lifecycle Management on page 175 for
detailed information.
If PreScan is enabled for the partition, that process is used instead of the more
basic Media Auto Discovery. See MLM PreScan and PostScan on page 159 for
information about the PreScan feature.
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Option Description
Convert to Changes the way MLM capacity is displayed to use a broadcast-centric method
Broadcast Hours based on hours of programming used and hours of programing remaining
instead of raw capacity. See Displaying MLM Capacity as Broadcast Capacity
on page 168 for detailed information.
PostScan Blackout Configures periods of time during which the automatic PostScan process does
Periods not operate. See Configuring PostScan Blackout Periods on page 169 for
detailed instructions.
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4. Select Enable Media Auto Discovery and enter the number of minutes
that you want the library to be idle following the last import of media
before initiating the Media Auto Discovery process.
5. Select Save.
Note: If you enable PreScan for the partition, the Media Auto
Discovery process is replaced by the more in depth PreScan
process (see Configure MLM PreScan and PostScan on page 217)
for that partition.
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4. The choice that you make in the Broadcast Hours field automatically
selects a default Override Broadcast Bit Rate. If necessary, change the
Override Broadcast Bit Rate as required for your environment. The
default value for the broadcast bit rate depends on the Broadcast Hours
conversion you selected.
Important If you select none in the Convert to Broadcast Hours field, leave the Override
Broadcast Bit Rate value set to 0.
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5. Select Save. The Filled Capacity bar graph on the General Status screen
changes to reflect hours of content based on the settings for Convert to
Broadcast Hours.
Important The blackout periods you configure affect all of the partitions in the library.
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3. In the PostScan Blackout Periods panel, use the Start and Stop drop-
down lists to set the start and end times for the blackout period for each
day of the week.
Notes: Times are based on a 24-hour clock, where 0:00 is midnight.
To disable the blackout period for a specific day, set both
Start and Stop to 0:00.
By default, the blackout periods are all set to 0 (disabled). The
PostScan process will run whenever there are tapes in the
PostScan queue and a Global Spare drive is available.
4. Select Save.
5. Configure one or more partitions to use the PostScan triggers (see
Configure MLM PreScan and PostScan on page 217).
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Media Requirements
Spectra Certified Media with MLM support has been available from
Spectra Logic since November 15, 2007. The following table summarizes
the level of information reported through MLM for media purchased
before and after MLM became available. The sections following the table
provide additional information for different scenarios.
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2. From the toolbar menu, select Maintenance > MLM. The Media
Lifecycle Management Tools screen displays.
Notes: If all of the media in the library has previously been
discovered, the Discover Media button is grayed out.
The Download MLM DB button is only available when you
access the library using the BlueScale web interface.
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6. Select OK to confirm that the process started and return to the MLM
Tools screen.
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4. Select the type of report you want from the Report drop-down list.
Note: Information about MLM-enabled cleaning cartridges only
appears in the Exported Media, Cleans Remaining, and Born on
Date reports.
Option Description
Media Health For MLM-enabled cartridges, shows the bar code label information, the
overall health (media health), and the load count (the number of times the
MLM-enabled cartridge has been loaded into a tape drive) for each data
cartridge in the selected location.
For non-MLM-enabled cartridges, shows the bar code label information and
whether the cartridge appears to be usable or unusable.
Remaining Capacity Shows the remaining capacity and maximum capacity for each MLM-enabled
data cartridge. The remaining capacity reflects the native capacity of the
cartridge, not the compressed capacity.
Note: The remaining capacity and maximum capacity on a cartridge is
displayed as GB or TB.
Load Count Shows the load count for each MLM-enabled data cartridge in the selected
location and the born on date (the date on which Spectra Logic enabled the
cartridge to support MLM tracking and reporting).
Write Errors Shows the number of soft errors and the load count for each MLM-enabled data
cartridge.
Cleans Remaining Shows the number of cleanings remaining and the born on date for any MLM-
enabled cleaning cartridges.
Born on Date Shows the date that the MLM-enabled cartridge (both data and cleaning) was
created and certified by Spectra Logic and the load count for each cartridge.
Exported Media Lists the MLM-enabled media (both data and cleaning) that has been exported
from the library, sorted by the export time (oldest first). The report also shows
the user name of the person who exported the media.
Last Write Time Shows the time and date for the most recent write and read operations for each
Last Read TIme MLM-enabled data cartridge.
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Media health
icon
The following table describes the meaning of each media health icon.
Select the bar code next to the icon to view detailed information about
that specific piece of media.
Icon Health score Meaning
100 – 80 The media health is Good.
Data cartridge: The media is in good condition and operating properly. The
cartridge can be used for writing new data and reading previously written
data.
Cleaning cartridge: More than ten cleaning cycles remain on the cartridge.
79 – 50 The media health is Average.
Data cartridge: When the Health graph on the Details screen for the cartridge
falls below a health score of 80, the media health icon changes from green to
yellow (generally due to normal aging). For maximum reliability, only use the
cartridge for restores.
Cleaning cartridge: The cleaning cartridge is near expiration. From one to ten
cleaning cycles remain.
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Health graph
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4. Select the data to include in the saved report and how you want the
report saved.
Note: If you want to email the report, the intended recipient must be a
previously configured mail user (see Configuring Mail Users on
page 280).
Option Description
Report All Media Saves a report containing all of the available detailed MLM data for MLM-
Lifecycle Data enabled media in the selected location (a specific partition or total library).
Note: Depending on the number of cartridges in the selected location, this
report can be quite large.
Report Selected Saves only the fields displayed in the report that you selected on the Media
Data Lifecycle Management Report screen (Figure 89 on page 177).
Note: The headings in the saved report reflect the fields displayed in the report
you select in the Media Lifecycle Management Report screen.
Zip Report Saves the report as a zip file which is compatible with standard file
compression software (for example, WinZip®). Zipping the report is especially
useful when emailing the Report All Media Lifecycle Data report.
Mail Report to Sends the report to a previously configured mail user. Use the drop-down list to
select the recipient for the report file.
Note: Do not use the default autosupport@spectralogic.com email user. Spectra
Logic does not save emailed MLM report files unless they are specifically
requested for troubleshooting.
Save to USB Save the report to the USB drive.
Notes:
The USB option is only available if you plugged a USB drive in to the LCM’s
USB port before you selected Save Report on the Media Lifecycle
Management Report screen.
If you unzip the report using the standard format used by most file-zipping
applications, the application creates the following directory structure:
*\hard disk\lc\reports.
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5. Select Save to send the report to the selected destination. Select Previous
to return to the Media Lifecycle Management Report screen without
sending the report.
Using PreScan
PreScan is a background process that automatically inserts each newly
imported LTO cartridge into an available LTO-4 tape drive assigned to the
data partition containing the cartridge. The drive loads the media into the
tape path, and checks it to determine whether it has any of the following
characteristics:
Non-MLM-enabled
Broken or dislodged leader
Red media health
Write protected
Encrypted tape with a moniker not currently stored in the library
When the PreScan operation is complete, the library stores the tape health
information into the MLM database. When the drive ejects the cartridge,
the library returns it to its original slot.
PreScan is enabled when you configure a partition (see Configure MLM
PreScan and PostScan on page 217). When it is enabled, it replaces the
more basic Media Auto Discovery process for newly imported media.
As with Media Auto Discovery, you can manually start the PreScan process
if you enabled MLM when the library already contained MLM-enabled
media and do not want to wait until new media is imported to discover it.
You can also pause the PreScan process. See Initiating or Stopping Media
Discovery on page 173 for instructions.
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Using PostScan
PostScan is a background process that uses an available Global Spare
LTO-4 tape drive assigned to the partition to scan each LTO cartridge in the
partition. This scan verifies that there are no media errors on the tape by
reading the entire length of the tape up to the end of the recorded data
(EOD).
Note: Although PostScan reads the data on the tape, it does not process
this data into a usable form. It simply verifies that it can read the
data from the tape.
Overview
The PostScan process is performed by the library independent of the
backup application normally used to read and write data to the tape. While
PostScan is running, the Global Spare drive it is using is not available to the
partition to replace a malfunctioning drive. In addition, you cannot use the
TAP to import cartridges into or export cartridges from the library. You
also cannot change the library configuration; nor can you create or modify
partitions.
If necessary, you can pause the PostScan operation for one hour so that you
can use the Global Spare or perform other library operations (see Pause the
PostScan Process on page 186). After an hour has passed, the library
restarts the PostScan operation on the tape that was being verified at the
time of the interruption if a Global Spare drive is available.
Automatic Scanning
PostScan automatically checks each MLM-enabled LTO cartridge in a
partition. It is enabled by selecting one or more trigger criteria when you
configure a partition (see Configure MLM PreScan and PostScan on
page 217). When one of the configured PostScan criteria is triggered, the
tape is added to the PostScan queue. The queue is processed in a first-in-
first-out (FIFO) basis.
Important When using automatic PostScan tape, configure your backup software to allow at
least 15 minutes for a requested move to complete. If a tape is in the process of
being scanned when it is requested for a backup or restore operation, it must be
unloaded from the Global spare and moved to another drive before the move
request is reported as complete.
During the PostScan process, the background task verifies that the system
has been idle for the period of time specified for the partition, that the
library is not currently in a PostScan blackout period (see Configuring
PostScan Blackout Periods on page 169), and that a Global Spare drive
assigned to the partition is available. If these conditions are met, the library
inserts the first cartridge in its queue into the Global Spare drive. The drive
loads the tape into the tape path and then checks the tape for media errors.
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When the operation is complete, the library writes the scan date and
pass/fail test result to the cartridge MAM and updates the MLM database
with the scan date, the pass/fail test result, and when (or if) the next scan
should occur. The drive then unloads the cartridge and the library returns
it to its original slot. The library posts a system message showing that the
cartridge has been scanned.
Note: The library checks to see if the Global Spare requires cleaning
after each cartridge is unloaded. If cleaning is required and a
cleaning partition is associated with the data partition, the drive
is cleaned before the next cartridge is processed. If a cleaning
partition is not present, clean the tape drive as described in the
table on page 410.
While the PostScan process is checking a cartridge, the cartridge does not
appear on the BlueScale inventory screens and cannot be moved manually
using the BlueScale user interface. However, if the cartridge is requested by
the backup software it is immediately ejected from the Global Spare drive
that is performing the verification and moved to the location requested by
the backup software. The interrupted PostScan operation is not reported.
The cartridge is returned to the top of the PostScan queue and will be the
first one processed after it is returned to its slot.
Because the backup software can potentially request a tape that is currently
undergoing verification, you can configure blackout periods during which
the PostScan operation is suspended. Configuring blackout periods ensure
that PostScan does not operate during your normal backup window. The
blackout periods apply to all of the data partitions in the library. See
Configuring PostScan Blackout Periods on page 169 for instructions.
Manual Scanning
The automatic PostScan verification process only checks MLM-enabled
LTO data cartridges (LTO-3 or LTO-4). However, cartridges can also be
added to the PostScan queue manually. This is especially useful if your
library contains LTO cartridges that are not MLM-enabled. You can also
use the manual PostScan process to verify a suspect MLM-enabled tape
even if it has previously been scanned. Cartridges that are manually added
to the PostScan queue are processed before cartridges that are added as a
result of the trigger criteria for the partition.
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6. Select Add to add the cartridge in the highlighted slot to the Tape List.
7. Repeat Step 4 though Step 6 to add additional tapes to the Tape List.
Note: To remove a cartridge from the Tape List, highlight the cartridge
and select Delete. To remove all of the cartridges from the Tape
List, select Delete All.
8. Select Submit to add the tapes in the Tape List to the PostScan queue.
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2. Select Pause PostScan to pause the PostScan operation for one hour so
that you can use the Global Spare or perform other library operations.
After an hour has passed, the library restarts the PostScan operation on
the tape that was being verified at the time of the interruption if a
Global Spare drive is available.
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Important The automatic weekly auto-save file reflects the state of the MLM database at the
time the backup was created. If MLM-enabled media is imported into or exported
from the library during the period between the automatic weekly auto-save
operations, the backup of the MLM database may not accurately reflect the
library’s inventory.
If you plan to import or export a large number of MLM-enabled cartridges, backup
the MLM database using the procedure described in this section to ensure that you
have a backup that accurately reflects the information in the database.
Deciding when and how often you back up the MLM database depends on
many factors, including how often tapes are loaded into a tape drive.
If all of the tapes are loaded into drives frequently, the MLM database
can be rebuilt relatively quickly. The database can be backed up less
frequently.
If many of the tapes remain in the library without being loaded into a
drive for a long period of time, or if tapes are exported and stay outside
of the library for a long period of time, rebuilding the MLM database
can take a long time. Back up the MLM database more frequently.
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6. Use the Select the Destination drop-down list to choose the destination
for the saved file.
Note: To send the file to someone who is not already listed as a library
mail user, you must first configure that person as an email
recipient as described in Configuring Mail Users on page 280.
Select this option... To...
Save MLM Database Backup the MLM database to a USB drive.
to USB Note: Connect a USB drive to the USB port on the LCM before running the utility.
Mail MLM Database Send the MLM database file as an email attachment to the specified mail
to... recipient.
Note: Do not use the default autosupport@spectralogic.com email recipient.
Spectra Logic does not save emailed files unless they are specifically requested
for troubleshooting.
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7. If you want to compress the file to make it smaller, select Compress files.
8. Select Run Utility.
After a brief delay, the Utility Results screen displays, showing that the
database file was either saved or sent.
9. Proceed to Verify the MLM Database Backup.
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8. Use the drop-down list to select the file name of the MLM database
backup you want to use for the restore.
9. Select Run Utility.
After a brief delay, the Utility Results screen displays, showing that the
database was restored.
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4. Select the cartridge records you want to delete from the MLM database.
Note: An asterisk (*) indicates that the cartridge has been exported
from the library.
5. Select Delete Selected to remove the selected records from the MLM
database.
3. Select Download MLM DB. The Open file dialog box displays.
Note: The appearance of this dialog box depends on the web browser
you are using.
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a. Navigate to the location where you want to store the file. The
available locations depend on the network to which the computer
you use to access the BlueScale web interface is connected.
b. If desired, change the default file name to something more
meaningful in your environment.
c. Select Save.
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6. To view the information stored in the MLM database, open the CSV file
using a software program that supports this file type.
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Chapter 8
Drive Lifecycle Management
This chapter describes how to use BlueScale Drive Lifecycle Management
to proactively monitor the health of the LTO drives in your library.
Important The BlueScale Drive Lifecycle Management feature is only supported for LTO drives
(LTO-2 and later).
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Each time media is unloaded from a drive, the library collects the tape
health data from the drive. This data includes soft or hard read/write
errors, tape alerts, and flags generated during the time the most current
cartridge was loaded in the drive. It also includes the current value for the
drive’s single character display (SCD) and any errors detected at the time
the tape is unloaded. In addition, the DLM data for the 50 most recently
loaded tapes is stored in the MLM database. This data is used to generate
an overall drive health status for the library, as well as health reports for
each individual drive.
You can view the DLM health information for each individual drive and, if
necessary, use the built-in BlueScale drive test to clean the drive and then
run a read/write performance test using a scratch tape. This test, when
used in conjunction with other DLM data and Media Lifecycle
Management (MLM) data, can help you determine whether a tape drive or
the media is the source of the errors you are investigating.
In addition to the reporting and testing functions, DLM also lets you reset
the drive, which power cycles the drive, runs the internal drive diagnostics,
and reinitializes it in the library.
DLM Drive
icon
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Icon Meaning
The drive health is Good.
The drive is operating normally.
The drive requires Attention.
Use the SCD code information on the Drive Details screen to determine
the type of action required. See Interpreting the Display Character on
page 367 to determine what action is needed to address the condition.
The drive health is Poor.
The drive has experienced an unrecoverable error or problem. See
Interpreting the Display Character on page 367 to determine what action
is needed to address the condition. If necessary, replace the drive.
The drive health is Unknown. The status of the drive cannot be
determined.
Note: To refresh the drive health data, use the Update button on the
Drive Lifecycle Management report screen (see Figure 105 on page 199).
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Current drive
health
Tape
summary
Tape history
Drive errors
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Important To ensure that you are viewing the most current data, select Update at the top of
the Drive Lifecycle Management Report screen to refresh displayed data.
Select... To...
Update Refresh the report with the most current status
Reset Health Reset the drive health to Good (Green). Use this button after you have corrected
the condition that changed the drive’s health to yellow or red. Select Continue to
complete the reset health process.
Note: If the condition was not truly corrected, the next tape load sets the drive
health back the previous indication.
Previous Return to the Drive Details screen (Figure 104 on page 198).
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Make sure that the scratch tape does not contain data that you need to retain. The
Caution test process overwrites all data on the tape.
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Use the following steps to launch the DLM Drive Health Verification
wizard.
Important If you are accessing the library remotely using the BlueScale web interface, you
will not be able to complete the test if the scratch cartridge and cleaning cartridge
are not already present in the required locations.
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4. Select the Test button to start the DLM drive test wizard.
The wizard determines whether all of the requirements for the test have
been met. If one or more requirement needs attention, a screen displays
to tell you what needs to be done.
Notes: If you are accessing the library remotely using the BlueScale
web interface and either the scratch cartridge or the cleaning
cartridge is not available, then Cancel is the only option
available.
If all of the requirements are met, the Move and
Import/Export buttons are not present on this screen. Skip to
Step 5.
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5. Select Next to select the scratch cartridge you want to use for the test.
Note: Only data cartridges located in the partition’s entry/exit pool are
listed and available for selection.
6. Select Next to begin the automatic test process. A series of status screens
let you know how the test is progressing. The test process requires
approximately 15 minutes to complete.
Note: The following conditions can result in the test aborting before it
completes. If this occurs, resolve the problem and repeat Step 2
through Step 6.
The cleaning cartridge is expired.
The scratch cartridge is encrypted and the encryption key is
not stored in the library.
When the test is complete, a results screen displays showing the
outcome of the test. If the drive passes the test, the drive health is set to
Good (green).
If it fails, the drive health is set to Poor (red). Contact Spectra Logic
about replacing the drive (see Contacting Spectra Logic on page 5).
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Chapter 9
Using Partitions
This chapter describes procedure for working with partitions in the library,
including the following topics:
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Configuration Requirements
When configuring partitions, keep the requirements in the following
sections in mind.
Data Partitions
The library requires, at a minimum, one data partition.
A maximum of eight data partitions are allowed in the library.
Each partition must have a minimum of one chamber assigned to the
storage pool.
Each data partition must have at least one drive.
Although an entry/exit pool for a data partition is not required, using
one is highly recommended. Only users with superuser or
administrator privileges can import media directly into or export media
directly from the storage pool.
D
Important Drive firmware update tapes can only be imported into the entry/exit pool. If you
plan to update drive firmware using a code load tape, you must configure an entry/
exit pool for the partition.
If all of the enabled chambers and drives in your library are already
assigned to an existing partition, you must modify or delete one or
more partitions to provide chambers and drives for the new partition.
Cleaning Partitions
Cleaning partitions do not count against the eight partition maximum.
You can configure cleaning partitions either before or after you
configure data partitions (see Configuring a Cleaning Partition on
page 236). However, if you know that you want to use Auto Drive
Clean for one or more data partitions, it is best to configure the cleaning
partition before you configure the data partitions.
If you create the cleaning partition after you create the data partitions,
you will need to modify the data partitions to assign a cleaning
partition to them.
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Preparation
Important You cannot create, modify, or delete a partition if the library is actively running a
PreScan or PostScan operation. You must stop or pause the operation before you
can continue.
To stop PreScan, select Stop Discovery on the Media Lifecycle Management
Tools screen (see Figure 88 on page 175).
To pause the PostScan for one hour, select Pause PostScan on the Media
Lifecycle Management Tools screen (see Figure 94 on page 186).
Component Description
Media Type Determine the type of media to be used in the partition. You can only choose
from media types that are compatible with the drives already installed in the
library. The media type you select determines the type of drive that can be used
in the partition.
Note: Only one drive type can be used in each partition.
Cleaning Partition If you plan to use the Auto Drive Clean feature, determine the number of
chambers to be used for the cleaning partition. A cleaning partition can be
shared by multiple data partitions as long as the cleaning cartridges are
compatible with the tape drives in the data partitions (see Auto Drive Clean on
page 49 for information about the relationship between cleaning partitions).
Entry/Exit pool: Determine the number of chambers to be used for the partition’s entry/exit
Number of pool. Each chamber holds a single TeraPack magazine or RXT media pack.
Chambers Note: The chambers in the entry/exit pool are not accessible to the backup
software for writing or reading data.
Storage Pool: Determine the number of chambers to be used for the partition’s storage pool.
Number of Each chamber holds a single TeraPack magazine or RXT media pack.
Chambers
Drives Assigned Determine which drives to assign to the partition. Only drives that are already
to this Partition installed in the library and are compatible with the media type you select are
available. Each data partition must have at least one drive associated with it.
Global Spares Determine which tape drives to designate as Global Spares if you plan to use
this feature.
Important: In order for the Global Spare option to be available, all tape drives
in the partition must be the same generation.
PreScan and Decide whether or not you want the library to scan the tapes in the partition for
PostScan media errors. See MLM PreScan and PostScan on page 159 for detailed
information about the PreScan and PostScan features.
Important: PostScan requires the partition to have one or more Global Spare
drives configured.
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Component Description
Robotic Control Decide how the SCSI motion commands will be relayed to the transporter.
Path If a partition uses direct-attach drives, decide which drive will handle the
robotic control commands from the host.
Note: Direct-attach SCSI drives require a bus extension module to connect to
the host’s SCSI bus. RXT drives cannot be used in a direct-attach partition.
If a partition uses QIPs, decide whether to assign one or both of the ports on
the exporting QIP as the control path to the library’s robotic transporter.
Note: If you plan to select both ports, make sure that the software used with the
partition supports using multiple control paths and that the ports are cabled
correctly. Selecting both ports provides failover, but requires software that
supports two control paths to the transporter.
Addressing If a partition uses F-QIPs, decide what addressing mode and loop ID each port
F-QIP Ports will use (see Configure the F-QIP Port Addressing on page 225). Each F-QIP
port is identified using a worldwide name (WWN) on a Fibre Channel network
or SAN. This WWN is based on the soft address assigned to the QIP when it
attaches to the network or its fixed Loop ID if soft addressing is not used.
Addressing If a partition uses E-QIPs, decide whether the network address for each port
E-QIP Ports will be static or assigned through a DHCP server on the network. For static
addressing, you must specify the IP address, subnet mask, and gateway used
by the E-QIP. Each E-QIP port is identified by its network address.
Note: Depending on your environment, you may need to configure digests,
CHAP authentication, and iSNS.
Direct-Attach Fibre If a partition uses direct-attach Fibre Channel drives, decide what addressing
Channel Drives mode and loop ID each drive will use (see Configure the Fibre Channel
Addressing for the Drives on page 219).
SCSI IDs If a partition uses direct-attach SCSI drives, each drive must be assigned a SCSI
ID. The SCSI ID must be unique for the SCSI bus to which the drive is
connected (see Configure the Drive SCSI ID on page 221). Valid SCSI IDs on a
wide SCSI bus are 0 – 15.
Drive Visibility If a partition uses SCSI drives, decide whether the drives connected to each QIP
are visible (accessible) to external hosts through one or both of the QIP’s
interface ports.
Note: If you select both, make sure that the backup software can handle server
contention over drive use resulting from multiple paths to a drive.
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Start Encryption
application
3. From the toolbar menu, select Configuration > Partitions to display the
Shared Library Services screen.
If one or more partitions have already been created, the existing
partitions are listed in alphabetical order.
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If the library does not currently have any partitions configured, the
Shared Library Services screen presents you with two options for
creating a partition.
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Figure 115 The Name and Media Type screen, create a data
partition.
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2. Select the direct-attach drive or QIP that will provide the control path
for the robotics.
Important If the partition uses direct-attach drives, select one of the drives as the controller;
do not select a QIP as the controller even if one is listed.
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3. If you want to enable Auto Drive Clean in this data partition and have
previously created a cleaning partition (see Configuring a Cleaning
Partition on page 236), use the Cleaning Partition drop-down list to
select the cleaning partition. If you do not want to enable Auto Drive
Clean, select None.
Note: The option to select a cleaning partition is only available if you
previously configured a cleaning partition that uses the same
type of media as the data partition. If you create a cleaning
partition later, edit the data partition to associate the cleaning
partition with it.
4. If you are not logged into the encryption application or have not
configured encryption, skip to Step 6. You can configure the partition to
use encryption later, as described in Configuring Encryption on
page 312.
If you logged into the encryption application (see page 209) and have
already configured encryption, the Encryption screen displays. See
Assigning the Encryption Key to a Partition on page 317 for
information about this screen.
5. After you complete the Encryption screen, proceed to Step 6.
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Use the following steps to configure the PreScan and PostScan features for
the partition.
1. From the Chambers and Drives screen (or the Encryption screen), select
Next. The MLM Media Verification screen displays.
Note: If you do not want to use these features, skip to Configure the
Fibre Channel Addressing for the Drives.
2. Configure the PreScan and PostScan for the partition. Selecting any of
the PostScan triggers automatically enables PostScan for the partition.
Select this field... To...
Enable PreScan Enable the PreScan feature. When enabled, PreScan replaces the more basic
Media Auto Discovery process.
Verify After Time Add the tapes in the partition to the automatic PostScan queue after the
specified number of days have passed since the last scan. Enter the number of
days in the Days field.
Verify After Write Add each tape in the partition to the automatic PostScan queue after data is
Verify After Read written to it or read from it.
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2. Select Soft Addressing or Hard Addressing for each of the drives listed.
If you select Hard Addressing, enter a value between 0 and 125 for the
Loop ID.
3. Proceed to Configure User Access.
2. Select the users who are allowed access to this partition. Only users that
have previously been configured can be selected (see Configuring
Library Users on page 266).
3. Proceed to Confirming and Saving the Partition Settings on page 239.
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Important Spectra Logic does not support daisy-chaining multiple SCSI drives on a single
SCSI bus, nor does it support daisy-chaining other devices on the same SCSI bus
as a drive.
Important A direct-attached SCSI drive partition does not support Global Spares or the MLM
PostScan feature. If you want to use either of these features, see Configure a
Direct-Attach Fibre Channel Drive Partition on page 217.
Note: You must have a bus expansion module installed in the same
DBA as the drives in order to use direct-attach SCSI drives.
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Make sure that the SCSI IDs you specify are not assigned to other devices on the
Caution same SCSI bus. Assigning the same SCSI ID to multiple devices on the same SCSI
bus will cause communication problems on the bus.
2. Select the users who are allowed access to this partition. Only users that
have previously been configured (see Configuring Library Users on
page 266) can be selected.
3. Proceed to Confirming and Saving the Partition Settings.
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Important An F-QIP-attached SCSI drive partition does not support Global Spares or the MLM
PostScan feature. If you want to use either of these features, see Configure a
Direct-Attach Fibre Channel Drive Partition on page 217.
Important Connecting SCSI drives through an F-QIP is only supported as a legacy solution.
To create this type of partition, select an F-QIP to provide the control path
for the motion control commands to the transporter (see Choose the
Robotic Control Path on page 212) and select SCSI drives in the Chambers
and Drives screen (see Configure the Drives and Chambers for the
Partition on page 215). These drives can be connected to either the F-QIP
that provides the robotics control path or to another F-QIP in the library.
Note: You cannot use QIP-attached SCSI drives and direct-attach Fibre
Channel drives in the same partition.
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2. Select the users who are allowed access to this partition. Only users that
have previously been configured can be selected (see Configuring
Library Users on page 266).
3. Proceed to Configure the Robotic Path Visibility.
Figure 127 The Robotic Path Visibility screen (F-QIP with SCSI
drives).
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2. Select either one or both ports on the F-QIP to provide the robotic
control path to the transporter.
Notes: If you have previously configured an F-QIP in the partition
and do not need to make any configuration changes, select
Skip Ports to advance to the Configure Drive Visibility
screen.
Selecting both ports provides failover, but requires software
that supports two control paths to the transporter.
3. If the drives in the partition are connected to the F-QIP that provides
the robotics control path (the exporting F-QIP), proceed to Configure
Drive Visibility.
If some or all of the drives in the partition are not connected to the
exporting F-QIP, skip to Configure the F-QIP Port Addressing on
page 225. After you configure the port addressing for the exporting
F-QIP, you will configure the drive visibility as described in the
following section, Configure Drive Visibility.
Figure 128 The Drive Visibility screen (F-QIP with SCSI drives).
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2. For each drive, select either one or both ports to provide access
(visibility) to the drive.
Notes: Drives can be visible through both ports for failover or drive
sharing. If they are visible through both ports, make sure that
the software accessing this partition can handle any server
contention over drive use that can result from multiple paths
to a single drive.
If you previously configured the selected ports, select Skip
Ports and proceed to Confirming and Saving the Partition
Settings on page 239
3. Proceed to Configure the F-QIP Port Addressing.
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Use the following steps to configure the F-QIP port addressing for the
exporting F-QIP and any additional F-QIPs in the partition.
1. From the Drive Visibility screen, select Next. The Exporting F-QIP
Configuration screen (or F-QIP Configuration screen) displays.
Figure 129 The Exporting F-QIP Configuration Figure 130 The F-QIP Configuration screen for
screen. SCSI drives connected to another F-QIP.
2. For the Address and Fibre Mode settings, choose one of these
combinations:
Use Soft Address and Fabric.
Use Loop ID and Loop. The Loop ID must be between 0 and 125.
Use Soft Address and Auto-negotiate.
Use Loop ID and Auto-negotiate. The Loop ID must be between 0 and
125.
Note: If you choose Loop as the Fibre Mode, the Fibre Channel switch
to which the F-QIP is connected may override your settings.
3. Repeat the configuration steps in this section to configure any
additional F-QIP ports if:
All of the drives in the partition are connected to the exporting
F-QIP and you selected both F-QIP ports in the Robotic Path
Visibility screen or the Drive Visibility screen.
—OR—
All of the drives in the partition are connected to the exporting
F-QIP and you selected different F-QIP ports in the Robotic Path
Visibility and the Drive Visibility screens.
—OR—
All of the drives in the partition are not connected to the exporting
F-QIP. You must configure the ports on the F-QIP(s) where the
drives are connected.
4. If necessary, configure the drive visibility for the F-QIP ports (see
Configure Drive Visibility on page 224).
5. After you have configured all of the F-QIP ports being used, proceed to
Confirming and Saving the Partition Settings on page 239.
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Important Ethernet QIPs (E-QIPs) a are only supported as legacy devices. They are no longer
available for purchase.
Important Connecting SCSI drives through an E-QIP is only supported as a legacy solution.
Important An E-QIP-attached SCSI drive partition does not support Global Spares or the MLM
PostScan feature. If you want to use either of these features, see Configure a
Direct-Attach Fibre Channel Drive Partition on page 217.
In this type of partition, the E-QIP provides the iSCSI network interface to
the SCSI drives in the partition as well as the control path for SCSI motion
commands issued by the host to control the robotic transporter. See
Figure 21 on page 58 for an example of this type of configuration.
To create this type of partition, select an E-QIP as the controller (see Choose
the Robotic Control Path on page 212).
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2. Select the users who are allowed access to this partition. Only users that
have previously been configured can be selected (see Configuring
Library Users on page 266).
3. Proceed to Configure the Robotic Path Visibility.
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2. Select either one or both ports on the E-QIP to provide the robotic
control path to the transporter.
Notes: If you have previously configured an E-QIP in the partition
and do not need to make any configuration changes, select
Skip Ports to skip the Exporting E-QIP Configuration screen
and advance to the Configure Drive Visibility screen.
Selecting both ports provides failover, but requires software
that supports two control paths to the transporter.
3. If the drives in the partition are connected to the E-QIP that provides
the robotics control path (the exporting E-QIP), proceed to Configure
Drive Visibility.
If the drives in the partition are not connected to the exporting E-QIP,
skip to Configure the E-QIP Port Addressing on page 231. After you
configure the port addressing for the exporting E-QIP, you will
configure the drive visibility.
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2. For each drive, select either one or both ports to provide access
(visibility) to the drive.
Notes: Drives can be visible through both ports for failover or drive
sharing. If they are visible through both ports, make sure that
the software accessing this partition can handle any server
contention over drive use that can result from multiple paths
to a single drive.
If you previously configured the selected ports, select Skip
Ports and proceed to Confirming and Saving the Partition
Settings on page 239.
3. If the drives in the partition are connected to the E-QIP that provides
the robotics control path (the exporting E-QIP), proceed to Configure
the E-QIP Port Addressing.
If some or all of the drives in the partition are not connected to the
exporting E-QIP, a separate E-QIP configuration screen sets the port
addressing for the E-QIP connected to the drives. Proceed to Configure
the E-QIP Port Addressing.
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Figure 136 The Exporting E-QIP Configuration Figure 137 The E-QIP Configuration screen for
screen. SCSI drives connected to another E-QIP.
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Important If you select DHCP, and your environment uses iSNS, be sure to read Configuration
Note: Using DHCP in iSNS Environments on page 232 for important information.
Select Static Address if your network does not use DHCP or if you
simply want to have a fixed IP address for the partition. Enter the
addressing information for the E-QIP. Hosts connected to the E-QIP
use this information when communicating with devices controlled
by the E-QIP.
The IP address and gateway must be valid Class A, B, or C
addresses in the form nnn.nnn.nnn.nnn. Enter 0.0.0.0 for the
Gateway if your network does not use a gateway.
The subnet mask must be a valid octet in the form
nnn.nnn.nnn.nnn.
4. Proceed to Configure the E-QIP iSCSI Settings on page 233.
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2. If necessary for your network environment, change the Listen Port for
the E-QIP. The value must be an integer between 1 and 65535 (the
default setting is 3260).
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2. Enter the Remote Device Name and Remote Secret. The remote name
and secret (password) are used by the iSCSI initiator when it
authenticates the QIP port.
The name must be less than 256 alphanumeric (plus hyphen, period,
and colon) characters, and the secret must be less than 101 characters.
Note: Some iSCSI initiators have their own imposed limits on the
number of characters used for the Name and Secret.
3. If you want to use bi-directional (dual) CHAP, enter the Local Device
Name and Local Secret. The local name and secret (password) are used
by the QIP when it authenticates the iSCSI initiator.
The name must be less than 256 alphanumeric (plus hyphen, period,
and colon) characters, and the secret must be less than 101 characters.
Notes: Dual CHAP is only needed if the iSCSI initiator requires
bidirectional CHAP authentication. If the iSCSI initiator is
configured to use uni-directional CHAP, then uni-directional
CHAP is used, regardless of how the QIP is configured.
You must either enter values for both the Local Device Name
and Local Secret or leave both blank.
Some iSCSI initiators impose their own limits on the number
of characters used for the Local Device Name and Local Secret.
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4. Select Save. The CHAP entry displays at the top of the screen.
Important Do not select Next before selecting Save, or you will lose all of the CHAP
configuration settings you just completed.
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Configuring a Cleaning Partition
You can configure cleaning partitions either before or after you configure
data partitions. However, if you know that you want to use automated
drive cleaning with a data partition, it is easier to configure the cleaning
partition before you configure the data partitions. A cleaning partition can
be shared by multiple data partitions as long as the cleaning cartridges are
compatible with the tape drives in the data partitions.
When a cleaning partition is associated with a data partition (thereby
enabling Auto Drive Clean), the library automatically makes any chambers
that are not already configured for use in another partition available for
use in cleaning partitions. The library gives you the option of reserving one
unused chamber for a cleaning partition each time you create a data
partition.
If all of the physically available chambers in your library are already
licensed and assigned to existing partitions, you must modify or delete one
or more partitions to provide chambers for the new cleaning partition (see
Modifying an Existing Partition on page 242 and Deleting a Partition on
page 245).
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Figure 143 The Save Partition screen for an F-QIP Figure 144 The Save Partition screen (cleaning
partition with a Global Spare and cleaning partition).
partition.
4. Review the information on the screen and confirm that all settings are
correct for this partition’s configuration.
If the configuration information is correct, proceed to Step 5.
If the configuration information is not correct, either:
Select Cancel to configure the partition again from the beginning.
Select Previous to move backward through the configuration
screens until you reach the settings that need correction. Make
any necessary corrections, then select Next to move forward
through the screens and return to the Save Partition screen.
Note: If the screen requiring the correction is toward the beginning of
the configuration process, it may be easiest to select Cancel and
repeat the entire configuration process.
As you move backward through the configuration screens, the
values are reset to their default values. After you reach the
desired screen and make the necessary changes, advance
through the screens and re-enter any necessary information.
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Modifying an Existing Partition
2. If you need to modify encryption settings for the partition, log into the
library as a superuser, then select Security > Encryption. The
Encryption User Login screen displays. Type the encryption user
password, then select OK to display the Encryption configuration
screen. See Configuring Encryption on page 312 for detailed
information about enabling and configuring encryption for a partition.
Start Encryption
application
3. From the toolbar menu, select Configuration > Partitions. The Shared
Library Services screen displays.
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Select Edit from either the Partition Settings screen or the Shared
Library Services screen to display the Name and Media Type screen.
Figure 149 The Name and Media screen (data Figure 150 The Name and Media Type screen
partition). (cleaning partition).
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DELETING A PARTITION
When you delete a partition, the drives and chambers previously assigned
to that partition can be reassigned to an existing partition or used to create
a new partition.
Before deleting a partition, either physically export the media stored in the
Caution chambers for that partition or have a plan to add the chambers to another
partition. After the partition is deleted, the media in the chambers assigned to the
partition will not be accessible until the chambers are assigned to another
partition.
To ensure that you do not inadvertently mix media from one partition with that
from another, use your backup software to eject all of the media in the partition.
The library moves the media to the partition’s entry/exit pool. Export the media
from the library as described in Exporting or Exchanging Media on page 140.
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Chapter 10
AutoSupport
This chapter describes how to configure and use AutoSupport with your
library. All AutoSupport functionality is included with your library
purchase.
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AUTOSUPPORT OVERVIEW
AutoSupport configures the library to automatically contact library users
with messages or when specific events occur. It can also be used to open or
update a support ticket and send it to a specified recipient or to
SpectraGuard Support. AutoSupport can be used without email access by
saving the ASL sets generated by AutoSupport to a USB key and then
manually sending the stored information to SpectraGuard Support.
Log Forwarding
This feature configures the library to send monthly ASL files to
preconfigured recipients (see Configure Log Set Forwarding on page 257).
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Critical Alarms
When you enable critical alarms, the library automatically generates an
ASL file whenever any of the events in the following table occurs. If you
configured one of your AutoSupport profiles as the AutoSend Profile (see
Step 3 on page 253), the library automatically sends the ASL file to the mail
recipients in the AutoSend profile.
Note: If you select autosupport@spectralogic.com as a mail recipient in
the AutoSend profile, the library also sends the ASL file and a
ticket request to SpectraGuard Support.
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CONFIGURING AUTOSUPPORT
If you have any questions about configuring AutoSupport, contact
SpectraGuard Support (see Contacting Spectra Logic on page 5).
Note: To simplify entering the information required to configure and
use AutoSupport, use the BlueScale web interface or a keyboard
attached to the LCM.
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Enter the information for your contact person in the fields provided.
This information determines how Spectra Logic contacts this person.
3. Select Next. The System and Mail Information screen displays.
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Select the mail recipient(s) from the Mail To choices presented. Only
mail recipients that have previously been configured are listed (see
Configuring Mail Users on page 280).
Note: You must select autosupport@spectralogic.com as one of the
recipients if you want to send an AutoSupport ticket request to
SpectraGuard Support.
4. Select Next. The Save Profile screen displays. Verify that all of the
information shown is correct. If any information needs to be changed,
select Previous to display the screen in which the changes need to be
made.
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Configure Alarms
Use the steps in this section if you want the library to automatically
generate an ASL file in the event that any of the critical event listed under
Critical Alarms on page 249 occurs.
1. If you have not already done so, configure one AutoSupport profile as
the AutoSend recipient (see Step 3 on page 253).
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USING AUTOSUPPORT
This section covers the following aspects of using AutoSupport:
Creating New Support Tickets
Updating Existing Support Tickets on page 262
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5. Click the Select button next to the profile for the main contact person
for the issue. The Select Ticket Type screen displays.
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10. To save the ticket information to a USB drive instead of emailing from
the library, check the box at the top of the screen (shown in Figure 164).
Note: The USB option is only available if you plugged a USB drive in
to the LCM’s USB port before you started the ticket-opening
process.
11. Select Submit.
A progress screen indicates that the ticket request (with log
information) is being sent. When completed, the AutoSupport Profiles
screen displays.
When Spectra Logic receives the request, a ticket is opened and an
email response is sent to the user with a ticket number.
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Notes
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Chapter 11
Configuring the Library
When it was installed, your library was configured according to your
initial requirements. This chapter describes the procedures for modifying
the library configuration, including the following topics:
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3. Select Save. The new user name and group assignment is added to the
list of users.
4. Repeat Step through Step 3 for each library user.
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Accessing the System Setup Screen
Figure 166 The System Setup screen (Enable Figure 167 The System Setup screen (Other
Options pane). Settings pane).
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Important A valid BlueScale Software Support key is required in order to update the library
firmware, which includes the BlueScale software. Your initial library purchase
includes a BlueScale Software Support key that is valid for the duration of the
warranty period, or for the duration of any uplifted or extended service contract
you purchased with the library, whichever is longer.
When you renew or extend your service contract, a new BlueScale Software
Support key is generated and must be entered into the library to allow continued
access to firmware upgrades.
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Enabling Options and Upgrades
Hardware ID
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2. Access the System Setup screen (see Accessing the System Setup Screen
on page 269).
The Option Enablement pane at the top of the screen lists the currently
enabled options.
3. Enter the activation key for the option you want to enable in the Key
field.
Note: The activation keys are not case-sensitive.
Important Beginning with BlueScale 11, the format for option keys has changed. When you
update to BlueScale 11.0.0 or later from an earlier version of BlueScale, all option
keys already stored in the library are automatically converted to the new format.
If you restore the library using a saved configuration that was created before the
library was updated to BlueScale 11.0.0. or later, the option keys in the saved
configuration are updated when they are imported.
Record the converted keys for future reference.
4. Select Save.
The System Setup screen refreshes with the new option key and its
description included in the list of keys. You can view this list at any
time to determine what options are currently enabled.
Note: Keep a separate record of all activation keys listed on the Option
Enablement pane of the System Setup screen. You will have to
re-enter them if the library is ever reset to factory defaults.
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3. To disable a metric monitoring feature, clear the check box next to the
metric, then select Save.
Note: When you disable and then re-enable power consumption
monitoring, the library does not begin capturing data again until
you power cycle the library.
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Use the following steps to enable the camera icon in the status bar.
1. Access the System Setup screen (see Accessing the System Setup Screen
on page 269)
2. Scroll down until you see the Other Settings pane (Figure 170 on
page 273).
3. Enable the camera icon by entering the camera’s current IP address in
the BlueScale Vision IP Address field.
4. Select Save. The camera icon in the status bar indicates that the IP
address has been configured.
5. Repeat these steps to enable up to two additional camera icons.
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4. Select Save. The screen refreshes to show the new mail recipient in the
Recipients portion of the Mail Recipient screen (Figure 172 on
page 280).
5. Repeat Steps 2 through 4 to configure or modify additional email
recipients.
6. Select Previous to return to the System Setup screen.
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4. Select the Edit button next to Auto Configuration Save. The Automatic
Configuration Save Setup screen displays.
5. Select the Email Configuration checkbox, and then use the drop-down
list to select the desired recipient from the list of previously configured
mail recipients.
Note: Do not use the default autosupport@spectralogic.com email
recipient. Spectra Logic does not save emailed configuration
files.
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Field Description
System Contact Maps to the value for system.4 (sysContact) object in the MIB.
System Location Maps to the value for system.6 (sysLocation) object in the MIB.
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Field Description
Valid Query Lists all SNMP communities to which the library currently belongs. The library
Communities only responds to SNMP queries from members of these communities. The
default valid query community is public.
An SNMP community is the group that devices and management stations
running SNMP belong to. It helps define where information is sent. The
community name is used to identify the group. An SNMP device or agent may
belong to more than one SNMP community. It will not respond to requests
from management stations that do not belong to one of its communities.
Trap Destinations Lists all the currently configured trap destinations (IP addresses) to which the
library will send SNMP traps. There are no default trap destinations
configured.
Important Community strings are case sensitive. If the library is configured to include
community FooBar, it will answer to queries from community FooBar but not from
community foobar.
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4. Use the Select the destination drop-down list to choose where you want
to save the file.
Selecting this
destination... Saves the library configuration...
Mail results to As a zip file attached to an email sent to the specified mail recipient.
To send the email with the attached library configuration file to someone who is
not already listed as a mail user, you must first configure that person as an
email recipient as described in Configuring Mail Users on page 280.
Note: Do not use the default autosupport@spectralogic.com email recipient.
Spectra Logic does not save emailed files unless they are specifically requested
for troubleshooting.
Save results to To the library’s compact flash card (in the LCM).
Compact Flash file
Save results to LCM To a folder on the USB drive called SavedConfigs\<date-time>, where
USB <date-time> is the time stamp for when the backup was created. The folder
contains multiple configuration files with the format cnnnnnn.cfg, where n is
a number between 0 and 9.
Note: If you select this option, connect a USB drive to the USB port on the LCM
before running the utility (see Connecting a USB Drive to the LCM on
page 105).
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5. If the configuration files are present and are more than 0 bytes in size,
the backup was successful. Store the USB drive in a safe location.
6. If the configuration files are not present, repeat the backup process
(Back Up the Library Configuration Manually on page 286) using a
different USB drive.
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BlueScale Vision
camera connector
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Setting the Camera IP Address
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10.10.10.11
5. Log in using administrator (all lower case, case-sensitive) for the user
name; leave the password field blank, and select OK. The System
Settings screen displays.
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7. Set the desired IP, subnet mask, and gateway addresses as required for
your network and select Save. The factory defaults are:
IP Address Subnet Mask Default Gateway
10.10.10.11 255.255.255.0 10.10.10.1
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Using emulation is not the preferred method of operation and should only be used
Caution when recommended by SpectraGuard Support.
Important If you have been using the STK L700 emulation with an earlier version of the
BlueScale software, be aware that the format of the data reported for the element
addresses has changed (see Configuring the Library for Use with StorNext
Software (Optional) on page 301). Check the configuration of your software to
determine if you need to make changes to reflect the new element address format.
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Important Enabling SSL configures the BlueScale web interface to uses a secure Internet
connection. You must prefix the IP address with https:// instead of just entering
the IP address when accessing the BlueScale web interface.
Do not set the web server port to 443 when using SSL. Using this port number will
Caution cause the front panel display to become unstable.
3. Click Save.
4. Close all browsers accessing the library, then reset the LCM (see
Resetting the LCM on page 338).
Failure to reset the LCM will result in communication errors when you access the
Caution user interface
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Configuring and Using Observatory (Optional)
Using Observatory
When you start Observatory, the Overview screen shows the status of all
libraries being monitored. The individual libraries are grouped by site, in
the center of the Overview screen.
Note: You can run no more than two simultaneous Observatory
sessions.
1. Select Login next to the library you want view to establish a remote
connection to the library and display the library’s login screen.
2. Enter the appropriate user name and password to log into the library.
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Server configuration
Server Name settings
Important There is no confirmation when you delete a package server. After you select
Delete, the server is removed from the list of available package servers.
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BlueScale
software version
Figure 187 The BlueScale software version shown on the status bar.
Important If you have been using the STK L700 emulation with an earlier version of the
BlueScale firmware, be aware that the format of the data reported for the element
addresses has changed. Check the configuration of your software to determine if
you need to make changes to reflect the new element address format.
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Important Make sure that the exporting QIP and the drives in the partition are connected and
configured on the same zone or storage area network (SAN) as the StorNext server.
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c. Enter a name for the partition and select the type of media that it
will use.
d. Select Advanced to display the Advanced Partition screen.
Configure StorNext
The online help for the StorNext software includes all of the software
documentation. This documentation provides detailed instructions for
configuring and using the software to operate the library when it is
emulating the Sun StorageTek L700 library.
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Notes
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Chapter 12
Configuring and Using Encryption
This chapter describes configuring and using BlueScale Encryption Basic
Edition, which is included with your library purchase. For information
about using BlueScale Professional Edition, see the BlueScale Encryption
User Guide.
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Site-Specific Decisions
To determine a BlueScale Encryption strategy appropriate for your site and
your data, decide on the security level appropriate for your site, and the
amount and kinds of data to encrypt. Then you can make some choices
about how best to implement BlueScale Encryption. The following sections
describe considerations that affect how you configure encryption.
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BlueScale Standard Edition For sites with a primary goal of securing data
while it is transported to a remote site and stored there, or only for data
that will be stored for a long period of time, BlueScale Standard Edition
works well. See Site Security Example: Low Security Site on page 311 for
an example of setting up encryption using BlueScale Standard Edition.
For information about configuring and using BlueScale Encryption
Standard Edition, see the remainder of this chapter.
BlueScale Professional Edition For sites that want to implement
compression along with greater flexibility and security, to protect data
wherever it’s stored and regardless of the retention period, BlueScale
Encryption Professional Edition works well.
The Professional Edition of BlueScale Encryption lets you choose whether
to support one encryption password, or three encryption passwords that
enforce another level of security. The Professional Edition also lets you use
QIP-based compression.
For information about installing, configuring, and using BlueScale
Encryption Professional Edition, see the BlueScale Encryption User Guide.
Security on Initialization
Security options determine whether encryption is enabled when the
library starts up:
Standard mode—Data encryption is enabled when the library starts
up. No further action required.
Secure initialization mode—Data encryption is not enabled when the
library starts up. Encryption is only available and backups only run
after a superuser has logged in and the encryption password is entered.
Data to Encrypt
When setting up encryption, first decide whether to encrypt all data or a
subset, then determine whether the encrypted data can be grouped
together or if it must be isolated into sets. For example, your site may store
financial data as one set, separate from consumer identity information.
If all data can be encrypted together, the library requires only a single,
encryption-enabled partition. Otherwise, create multiple encryption-
enabled partitions, one for each set of data, and one or more partitions for
data that is not to be encrypted.
Note: Implementing encryption after the library has been configured
to handle encryption simply requires creating backup jobs with
your backup software, which sends data to the proper partitions.
Data is automatically encrypted as it is backed up.
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Encryption Methods
Choose how to encrypt data. You can use encryption-enabled QIPs or
encryption-capable LTO-4 drives to encrypt data in a partition. With
encryption-enabled QIPs, data can be encrypted and written to tape using
drives that do not directly support encryption (for example, LTO-2). With
encryption-capable LTO-4 drives, the drive performs the encryption as it
writes the data to LTO-4 tapes.
Note: If a partition uses LTO-4 drive-based encryption, the library can
load LTO-3 media into that partition. However, attempts to write
encrypted data to LTO-3 media fail. Note that LTO-4 drives can
successfully read data from LTO-3 tapes.
The encryption performed by encryption-capable LTO-4 tape drives is not
compatible with the encryption performed by an encryption-enabled
F-QIP. You cannot use both types of encryption in the same partition. If an
encryption-enabled F-QIP and an encryption-capable LTO-4 drive share a
partition, you must choose one type of encryption or the other. You cannot
use both.
To decrypt data encrypted using a QIP, use a partition configured with
QIP-based encryption. To decrypt data encrypted using an LTO-4 drive,
use a partition configured with drive-based encryption.
Only one encryption key is allowed per LTO-4 tape. If you lose the
encryption key for the tape or if you want to use a different key, you must
recycle the tape before you can re-use it in an encryption-enabled LTO-4
drive. Similarly, if the data on a tape was encrypted using a QIP, you must
recycle the tape before you can re-use it with an encryption-capable LTO-4
drive. Recycling media is easily managed through BlueScale Encryption
Key Management (see Recycling Encrypted Media on page 331).
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The BlueScale encryption password is separate from the password used to log into
Caution the library. You must use this password to access the encryption settings for the
library. If you lose this password, you will not be able to configure encryption nor
will you be able to import/export encryption keys that have already been assigned
and used on encrypted tapes.
Password(s) for Key Import and Export Passwords are also used to encrypt
keys for export and when importing previously exported keys. This
feature is only available after you log into the library as a superuser and
enter the encryption password. Your site may want to consider whether to
create different rules for these passwords, such as requiring that these
passwords are longer than the encryption access password(s), and
therefore more secure.
Monikers Your site may want to create rules governing naming
conventions for key monikers, an alphanumeric identifier used to refer to
the never-revealed true key value, which is a 256-bit key.
Password and Naming Standards Examples Create password and naming
standards, in part again depending on your site’s security requirements.
For example, your site may require a high level of security for access to
encryption partitions, in which case you need to require some combination
of the following:
A long password
A combination that requires alphabetic and numeric characters
No password that corresponds to a dictionary entry
Passwords to be reset at predefined schedules
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Security
Considerations Goal
Security goals Protecting company from legal liability associated with unauthorized access to
data stored on tape, both onsite and offsite, including transport to the offsite
location.
Encryption IT administrator, company president, corporate legal counsel.
principals
Data to encrypt Financial and consumer identity data.
Level of security to BlueScale Standard Edition: single key per library is sufficient.
implement Standard initialization mode: encryption partitions are enabled at all times.
Data sets requiring None. A single partition for encrypted data is sufficient.
isolation
Key escrow Staff at company will escrow keys at a site remote from the data storage
method location.
Copies of each key Keep three copies of each key: one with the senior IT administrator, one with
to store and their the company president, one in a corporate safety deposit box.
locations
Key rotation plan Create a new key every six months.
Tracking key On a non-networked computer that supports encryption, create one or more
monikers and charts or lists with this data, including key moniker, dates used, encryption and
passwords superuser passwords, and password used to encrypt exported key. (Because
BlueScale prompts for the required encryption key moniker when restoring
encrypted data, this company chose not to track monikers and their
relationship to media.)
Multiple Deemed unnecessary given the users already identified as those responsible for
encryption teams encryption.
(optional)
Schedule and run Formalized approach deemed unnecessary. Instead, incorporate review of data
drills decryption into standard six-month check to make sure that backups and
restores are working properly. This now includes a test involving data
decryption.
Passwords Password to access encryption features: minimum of 12 characters,
including at least one number and one letter.
Password to export and import encryption keys: minimum of 30 characters,
including at least one number and one letter.
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CONFIGURING ENCRYPTION
Encryption is handled either through the F-QIPs in the library or through
LTO-4 drives. Configuring encryption and managing encryption keys are
handled through the library’s user interface. Encryption configuration
entails selecting an encryption mode and creating an encryption password.
The encryption password enables you to access the encryption features.
Important Connecting SCSI drives through a QIP is only supported as a legacy solution.
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2. Enter the Encryption password and then select OK. The Encryption
Configuration screen displays a list of the current encryption monikers.
Note: If you are configuring encryption for the first time, an encryption
key has not been created, so there is no encryption key moniker
to display.
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Make sure you keep a record of this password. If you lose this password, you will
Caution not be able to configure encryption nor will you be able to import/export
encryption keys that have already been assigned and used on encrypted tapes.
Note: Security is greatly enhanced when the user who knows the
encryption password is different from the one logging into the
system during normal operations.
4. Re-enter the password in the Retype Password field, then select OK. The
Encryption Configuration screen again displays.
5. Proceed to Create an Encryption Key.
2. Enter a name for the encryption key in the Moniker field. This moniker
is the name that you will use to reference the key.
When using LTO-4 drive-based encryption, make sure that the moniker you choose
Caution when creating the BlueScale encryption key contains no more than 32 characters.
If you lose an encryption key that has a moniker greater than 32 characters, data
cannot be recovered using Spectra Logic’s optional Endura Decryption Utility
(EDU).
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Make sure to use a name that has not been used for any other
encryption key, and that uses any combination of the numbers 0–9,
lower and upper case alphabetic characters (a–z and A–Z), and the at
sign (@), dash (–), underscore (_), and colon (:) characters. To improve
readability, use an underscore to separate words. Do not use any space
characters.
Each moniker must be a unique string of characters, independent of
case.
Make a habit of using a single case (all upper or all lower) for
monikers. After export, case is ignored, so that keys associated with
the monikers Moniker1, moniker1, and MONIKER1 are interpreted
as a single key. If you have two monikers that are identical except
for case, then you may not be able to retrieve some of your data after
importing such a key.
Note: The actual value of an encryption key is never displayed. The
moniker helps to protect data encrypted using the key by
eliminating the need to display or type the actual key value.
3. Select OK. The Encryption Configuration screen displays with a
confirmation showing the moniker for the newly created encryption
key and a message reminding you to create a copy of the key for
safekeeping.
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4. Export the newly created encryption key and save it to a secure location
(see Export the Encryption Key on page 320).
If you lose the encryption key, data encrypted using the key cannot be recovered.
Caution For this reason, promptly copying the key and storing it safely (that is, away from
the data encrypted using the key) is extremely important to data decryption and
recovery. See Exporting and Protecting Keys on page 320 for additional
information.
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Data cannot be recovered without the encryption key used to encrypt the data, so
Caution protecting encryption keys is extremely important to data decryption and recovery.
To decrypt and restore encrypted data, you need the data, the encryption key, and
the encryption key password used to protect the exported key and data.
Spectra Logic recommends that you export each key to at least two
different USB drives. Remember, lost encryption keys cannot be recreated;
you should keep them as secure (and as backed up) as your data.
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2. Enter the encryption password, and then select OK. The Encryption
Configuration screen displays.
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Do not lose the encryption key password. Without it, you cannot reimport an
Caution encryption key after it is deleted from the library, and the data encrypted using the
key will be inaccessible.
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8. Select Next.
If you exported the encryption key to a USB drive—Immediately
confirm that the encrypted key copied correctly by selecting Check
Key Files. Use the steps in Verify Backups of Encryption Keys to
provide a second confirmation.
If the confirmation indicates the key did not copy correctly, delete
all data from the USB drive so that no trace of the failed key
attachment remains, then export the key again using a different USB
drive, beginning with Step 2 on page 321.
If you exported the key using email—Confirm the receipt of the
attachment by contacting the user to whom you sent the encrypted
key file. Have them confirm that the email attachment contains a
key file as described in Verify Backups of Encryption Keys.
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Make sure you keep a record of the password created when exporting the key. You
Caution need this password and the encrypted file containing the key to import the
encryption key. Without the key password, you will not be able to import the
encryption key.
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If you choose to store only a single copy of a key, and then something
happens to the device storing the key, you’ve lost both your key and all
data encrypted using the key.
Important To emphasize: If you lose the key, your data is unrecoverable. You need to balance
the number of copies of the key to store to guarantee access to the encrypted data
against the security risk associated with storing multiple keys. Make sure that the
key has been successfully stored prior to removing a key from the library.
Store keys offsite in a location other than the site used for media
storage. Confirm that the key is stored correctly on the USB drive or has
been received by the intended recipient before deleting the key from
your system. If you delete the key, you must import the key to decrypt
the data that used the key during encryption. Importing keys is
described in The Required Key is Not Stored in the Library on page 327.
You may want to make two copies of a key, storing each in a secure
location. Note the location of these keys, so that you can easily find the
key when you need to restore or delete data.
Maintain a list of every password associated with each key and securely
store the list. Never keep this list as cleartext on a networked computer,
or send it through email as cleartext. For added security, encrypt the file
containing the list of passwords.
Track every copy of each key. This is critical to meet requirements that
may govern data retention and data destruction. Destroying all keys
associated with encrypted data is sufficient to satisfy data destruction
requirements, since encrypted data cannot be accessed without the key
used to encrypt it.
Spectra Logic recommends tracking the information listed in the
following table for every key that you create. For added security,
encrypt the file containing the tracking information.
Key Moniker:
Number of key copies
Location of each copy:
Password(s) associated with exported copy of
the moniker:
Location of data stored on mobile media,
which has been encrypted using this moniker:
Moniker creation date:
Proposed expiration date:
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Important You need the passwords for both the exported key file and the encrypted file
containing the key to import the encryption key. Without the key password, you
will not be able to import the encryption key.
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4. Select Import key from RLC, then select Next. The RLC Encryption Key
Upload screen displays.
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The current version (Revision 2) of Spectra Logic’s Endura Decryption Utility (EDU)
Caution does not support recovering data that is encrypted using an F-QIP. If you need to
recover data that was encrypted using an F-QIP contact SpectraGuard Support for
assistance (see Contacting Spectra Logic on page 5).
Refer to the BlueScale Encryption User Guide for detailed information about
using EDU.
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Make sure that you export a copy of the existing key before you delete it. You will
Caution need a copy of the exported key and its password to import the key back into the
library and restore data that was encrypted with the key.
Note: If you need to store multiple encryption keys in the library, you
must purchase BlueScale Encryption Professional Edition.
Use these steps to delete a key:
1. Log in as a superuser, then select Security > Encryption. The
Encryption User Login screen displays.
2. Enter the encryption password, then select OK. The Encryption
Configuration screen displays (see Figure 195 on page 316).
3. Export at least one copy of the key and store it in a safe location (see
Export the Encryption Key on page 320).
4. Select Delete Key and respond to the confirmation screens to delete the
key.
5. The Encryption Configuration screen redisplays, without the moniker
for the key you deleted listed.
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3. Select the partition containing the tapes that you want to recycle from
the Partition drop-down list, then select Go.
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5. Select the media to recycle from the Available Media list, then select
Add Media. The selected items appear in the Media to Recycle list.
To narrow down the media choices in the Available Media list, enter a
partial or entire bar code in the Find by Barcode field and select Find.
The list displays media with bar codes that match the values that you
entered.
6. Select Next. The Select Drive to Recycle Media screen displays.
7. Select the drive that you want to use to recycle the tape from the Drive
list, then select Recycle Encryption Media.
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Library Troubleshooting
This chapter describes troubleshooting tools you can use, as appropriate, to
help resolve problems you might encounter while operating the library. If
you are unable to resolve the problem, you can open a support ticket using
AutoSupport or contact SpectraGuard Support directly (see
Appendix C Service and Support for information).
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CAPTURING TRACES
Spectra Logic uses traces to help diagnose problems with the library. You
only need to capture traces when instructed to do so by SpectraGuard
Support.
Emailing Trace Results If you plan to email trace results directly from the
library, make sure that you have already set up those recipients as mail
users (see Configuring Mail Users on page 280).
Saving Trace Results to USB If you plan to save trace results to USB, you
must plug the USB drive into the LCM before running the trace (see
Figure 8 on page 35). If a USB drive is not plugged in, the USB option is not
available. You can, however, still save trace results to the LCM compact
flash card. You can also just view the results without saving them.
1. Log into the library with superuser or administrator privileges.
2. From the toolbar menu, select Maintenance > Tools to display the
Maintenance Tools screen.
3. If you want to save the traces to a USB drive, insert the USB drive into
the LCM’s USB port; otherwise, skip to the next step.
Note: The option to save the traces to USB is only displayed if you plug
a USB drive in to the library’s USB port before you select Traces.
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Option Description
Mail results to Sends the report to a previously configured mail recipient. Use the drop-down
list to select the recipient for the report file.
To send the email with the attached library configuration file to someone who is
not already listed as a library user, you must first configure that person as an
email recipient (see Configure Mail Recipients on page 251).
Note: Do not use the default autosupport@spectralogic.com email recipient.
Spectra Logic does not save emailed HHM report files unless they are
specifically requested for troubleshooting.
Save results to Saves the report to the compact flash card in the LCM. The results can then be
Compact Flash file reviewed from the LCM using the touch screen user interface.
Note: Select this option only if specifically instructed to do so by SpectraGuard
Support.
Save to USB Saves the report to the USB drive. The results can then be viewed from any
device that can read from USB.
Note: This option is only available if you inserted a USB drive in Step 3 on
page 334.
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7. Select Go next to the trace type you want. The library captures the
requested trace, which may take several minutes for the trace to run.
When complete, the trace results display in the results window.
If you are connected to the library using a web browser, you can copy
and paste the results into a text file and email it to SpectraGuard
Support if they request it.
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Resetting the Library
Do not reset the library unless you are specifically instructed to do so. Trace data
Caution generated by the library may be lost when you reset the library or a component,
making diagnosing problems difficult.
1. If possible, use your backup software to move any cartridges that are
currently in tape drives back their storage location.
If you cannot use your backup software, then attempt to move the
cartridges as described in Moving Media Within a Partition on
page 150.
2. If possible, pause PostScan if it is running (see Pause the PostScan
Process on page 186). Any tapes currently being scanned are returned
to their storage locations.
3. Discontinue all I/O to the library.
4. Power off the library (see Power Off the Library on page 84).
5. Wait at least 10 seconds.
6. Power on the library (see Power On the Library on page 84) and wait
while the library performs its initialization process.
7. If a cartridge is left in a Global Spare drive after the reset is complete,
see Recovering a Cartridge From a Global Spare Drive to return the
cartridge to its storage location.
8. If you used the BlueScale user interface to move media, update the
inventory maintained by your backup application (see Updating the
Media Inventory on page 154).
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RESETTING COMPONENTS
If instructed by SpectraGuard Support or by error messages, you can reset
certain library components as described in this section. See Resetting the
Library on page 337 if you need to reset the entire library.
Do not reset a component unless you are specifically instructed to do so. Trace
Caution data generated by the library or the component may be lost when you perform a
reset, making diagnosing problems difficult.
Do not use a metallic object to reset the LCM. You may inadvertently cause an
Caution electrical short inside the module.
Important Resetting the LCM resets the motion control for the transporter. Any move requests
to the transporter will fail until the LCM completes its initialization.
LMC reset
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Resetting a QIP
Hardware Reset
To reset a QIP, insert the tip of a toothpick or other similar object into the
hole in the QIP back panel to press the reset button.
Do not use a metallic object to reset a QIP. You may inadvertently cause an
Caution electrical short inside the module.
Note: QIPs are mounted vertically along the right side of each DBA.
The QIP in Figure 209 is shown in a horizontal position for
reference only.
QIP Reset
Figure 209 Resetting a QIP (F-QIP shown).
BlueScale Reset
If you are unable to communicate with a QIP-attached drive after resetting
it, you may also need to perform a BlueScale reset of the QIP. Use the
following instructions to reset the QIP through the BlueScale user
interfaceP.
1. Determine the BlueScale identifier for the QIP you need to reset.
Note: QIPs are identified according to their physical location in the
library. For example: DBA2/QIP1 refers to the QIP in DBA2.
Refer to “QIP Identifiers on page 52 for information about
identifiers.
2. Log into the library with superuser or administrator privileges.
3. Select Maintenance > Tools > Utilities. The Utilities screen displays.
4. Select Show Advanced. The Advanced Utilities Confirmation screen
displays.
5. Select Next. The Utilities screen refreshes to show a list of the advanced
utilities.
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6. Scroll through the list of advanced utilities and select Reset Controller.
The screen refreshes to show the details for the utility.
7. Use the drop-down list to select the QIP that you need to reset.
8. Select Run Utility to reset the selected QIP.
When the QIP becomes ready, the Utility Results screen displays,
showing that the QIP was reset.
Note: When the QIP resets, the library posts system messages that the
QIP disappeared and reappeared.
9. The QIP is ready for use.
Important Resetting the camera requires physically accessing the upper portion of the library
interior. If you cannot access the library’s side panels, contact SpectraGuard
Support for assistance (see Contacting Spectra Logic on page 5).
If the camera is already configured to use DHCP, you can use the Network
Setup Wizard to determine the current IP address so that you can enter the
IP address in the BlueScale System Settings screen (see Using the Network
Camera Setup Wizard on page 342).
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Important If you only need to determine the current DHCP-assigned IP address, skip to Using
the Network Camera Setup Wizard on page 342.
Risk of electrical shock. Hazardous moving parts. Turn off the power to the library
Warning and disconnect the power cords before accessing the camera.
German: Gefahr eines elektrischen Schlages. Gefährliche bewegliche Teile.
Schalten Sie das Gerät aus, um die Library und trennen Sie das Netzkabel vor dem
Zugriff auf die Camera.
1. Use your backup software to move any cartridges that are currently in
tape drives back their storage location.
If you cannot use your backup software, then move the cartridges as
described in Moving Media Within a Partition on page 150.
2. Pause PostScan if it is running (see Pause the PostScan Process on
page 186). Any tapes currently being scanned are returned to their
storage locations.
3. Discontinue all I/O to the library.
4. Power off the library (see Power Off the Library on page 84).
The power-down sequence takes approximately one minute, while the
library allows applications to shut down gracefully.
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Reset button
Figure 211 The BlueScale Vision camera Reset button (viewed from left side of
library).
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Important Dynamic Host Control Protocol (DHCP) is an option for acquiring the camera’s IP
address. If you choose to use DHCP, and no DHCP server is available, the camera
defaults to IP address 192.168.0.99. If your network does not support using this IP
address, you must set the camera to a supported fixed IP address before you will
be able to enable and access the camera's BlueScale Vision viewer.
You must enter the camera’s IP address into the BlueScale Vision IP Address field
of the library’s BlueScale System Setup screen. If you choose to use DHCP
addressing, use the Network Configuration Wizard to find the IP address for the
camera. Be aware that if the DHCP-assigned IP address changes, you will lose
access to the camera's BlueScale Vision viewer until you use the wizard to find the
new IP address and then enter the new address in the System Setup screen.
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11. If desired, re-enable the camera icon in the BlueScale user interface
status bar.
a. From the library’s user interface, select Configuration > System. The
System Setup screen displays (Figure 167 on page 269).
b. Scroll down until you see the Other Settings pane.
c. Enter the camera’s updated IP address in the BlueScale Vision IP
Address field.
d. Select Save.The camera icon in the status bar indicates that the IP
address has been configured.
TROUBLESHOOTING BLOCKAGES
If the library halts and a system message indicates that the robotics are
blocked, use the follow steps to troubleshoot the problem.
1. If possible, use your backup software to move any cartridges that are
currently in tape drives back their storage location.
If you cannot use your backup software, then attempt to move the
cartridges as described in Moving Media Within a Partition on
page 150.
2. If possible, pause PostScan if it is running (see Pause the PostScan
Process on page 186). Any tapes currently being scanned are returned
to their storage locations.
3. Discontinue all I/O to the library.
4. Power off the library (see Power Off the Library on page 84).
The power-down sequence takes approximately one minute, while the
library allows applications to shut down gracefully.
Do not power-down the library or remove the front panel before capturing all
Caution available traces (see Capturing Traces on page 334). Trace data generated by the
library or the component may be lost when you perform a reset, making diagnosing
problems difficult.
5. After the library has powered down, turn off both main AC power
breakers (see Figure 5 on page 31) on the back of the library and unplug
the power cords.
Note: With cord locks installed on the power cords, it may be easier to
disconnect the cords from the AC outlets at the wall. If you have
redundant power supplies installed, be sure to disconnect both
power cords.
6. Access the interior of the library as described in Accessing the Interior
of the Library on page 347.
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Important If the library is configured with multiple partitions, make sure you import the
cartridges into the correct partition.
11. If a cartridge is left in a Global Spare drive when you powered off the
library, see Recovering a Cartridge From a Global Spare Drive to return
the cartridge to its storage location.
12. Use your backup software to reinventory the library (see Updating the
Media Inventory on page 154).
13. Re-issue the move that failed. If the move fails again, contact
SpectraGuard Support for advice (see Contacting Spectra Logic on
page 5).
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Risk of electrical shock. Hazardous moving parts. Use caution when removing the
Warning library’s front or side panels. Spectra Logic recommends turning off the power to
the library before removing the front or side panels.
German: Gefahr eines elektrischen Schlages. Gefährliche bewegliche Teile. Seien
Sie vorsichtig, wenn Sie die Bibliothek der Vorder-oder Seitenwänden. Spectra
Logic empfiehlt Drehen Sie das Gerät in die Bibliothek, bevor Sie den Front-oder
seitlichen Platten.
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Pull outward
Tab
Lift upward
2. Lift the cover upward to disengage the tabs on each side of the cover
from the slots in the front of the library.
3. Remove the cover and set it aside.
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Knurled
screws
5. Lift the front panel outward and away from the chassis to disengage the
two nuts on the back of the front panel from the holes on either side of
the chassis. Set the cover aside.
Chassis
Alignment nut on
front panel
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Knurled screw
2. Rotate the fan assembly toward the right and outward to remove it
from the chassis.
3. Remove any magazines that are stored in the chambers on all of the
exposed shelves.
Place covers on the magazines to protect the cartridges during the
replacement procedure.
Note: Do not remove or reposition cartridges in the TeraPack
magazines.
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4. Remove some or all of the chamber shelves in the front of the library to
provide clear access to the interior.
a. Use a #2 Phillips screwdriver to loosen, but not remove, the two
screws securing the shelf retaining bar to the chassis (shown in
Figure 218).
Notes: The screw on the right side of the retaining bar is accessed
through the circular cutout in the chassis.
The shelves behind the fan assembly do not have retaining
bars.
Retaining bar
Screw
Mounting tab
Transporter
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Back of shelf
Remove Remove
guide guide
Cutout
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b. Orient the back of the shelf toward the inside of the library and the
left edge angled slightly upward so that the right front tab clears the
front edge of the chassis. Slide the shelf into the chassis so that the
top edges fit into the slots in the rear mounting tabs and the front
tabs fit into the slots in the front of the chassis.
Make sure that the rear top edge of the shelf fits into the slots in both of the
Caution mounting tabs (Figure 221). Incorrectly installing a shelf may cause the transporter
to malfunction.
Mounting tab
Incorrect position
Front slot
Figure 221 Installing a chamber shelf and correctly positioning it in the rear mounting tabs.
c. If you removed the guides on each side of the shelf, reinstall them.
Tabs on the bottom edge of each guide fit into cutouts in the shelf.
Make sure that the guides are oriented correctly (Figure 220 on
page 352).
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Retaining bar
Screw
PEM nuts
Gasket material
c. Finger-tighten the knurled nut (see Figure 217 on page 350) on the
left side of the fan assembly to secure the assembly to the chassis.
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Knurled
screws
3. Position the tabs on the back of the filter cover over the slots in the front
cover.
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4. Engage the tabs with the slots in the front of the library, then slide the
cover downward. Push the upper edge of the cover toward the front
panel until the magnets secure it to the front panel.
Push inward
Tab
Slide downward
Resume Operation
1. Power on the library (see Power On the Library on page 84) and wait
while the library performs its initialization process.
2. If a cartridge is left in a Global Spare drive after the reset is complete,
see Recovering a Cartridge From a Global Spare Drive to return the
cartridge to its storage location.
3. If you used the BlueScale user interface to move media, update the
inventory maintained by your backup application (see Updating the
Media Inventory on page 154).
4. Restart any backup operations.
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Resume Operation
1. Power on the library (see Power On the Library on page 84) and wait
while the library performs its initialization process.
2. If a cartridge is left in a Global Spare drive after the reset is complete,
see Recovering a Cartridge From a Global Spare Drive to return the
cartridge to its storage location.
3. If you used the BlueScale user interface to move media, update the
inventory maintained by your backup application (see Updating the
Media Inventory on page 154).
4. Restart any backup operations.
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Drive Troubleshooting
This chapter describes procedures for dealing with most common
problems encountered with the library’s drives. Try these troubleshooting
procedures before you open a support ticket with SpectraGuard Support.
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RESETTING A DRIVE
You may occasionally need to reset a drive as part of a firmware upgrade
or for troubleshooting.
Important Resetting the direct-attach tape drive that provides the robotic control path to the
partition will cause both the library (the SCSI media changer) and tape drive to
disappear and reappear from the host's perspective. As a result, your backup
software may stop communicating with the entire library. Consult your backup
software documentation for instructions on how to restore communications to the
library after you finish resetting the drive.
QIP
Important When you reset a QIP-attached drive, you may also need to perform a BlueScale
reset of the QIP. See Resetting a QIP on page 339 for instructions.
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7. Use the drop-down list to select the drive that you want to reset.
8. Select Run Utility to reset the selected drive.
When the drive completes its POST and becomes ready, the Utility
Results screen displays, showing that the drive was reset.
Note: When the drive resets, the library posts system messages that the
drive disappeared and reappeared.
9. The drive is ready for use.
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Important Do not use the advanced Power Drive on/off utility to reset a drive that is assigned
to a partition. The Power Drive on/off utility is only for power cycling a drive that is
not assigned to a partition.
Important This utility powers the selected drive on or off. This utility should ONLY be run on a
drive that is not assigned to a partition. Running this utility on a drive assigned to a
partition will disable the host interface.
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7. Select any combination of the check boxes to chose the options for
saving the generated trace:
Option Description
Mail results to Sends the dump to a previously configured mail recipient. Use the drop-down
list to select the recipient for the report file.
Only previously configured mail recipients are listed. To send the email with
the attached dump file to someone who is not listed, exit the utility, configure
that person as an email recipient (see Configure Mail Recipients on page 251),
and then run the utility again.
Note: Do not use the default autosupport@spectralogic.com email recipient.
Spectra Logic does not save emailed HHM report files unless they are
specifically requested for troubleshooting.
Save results to Saves the report to the compact flash card in the LCM.
Compact Flash file Note: Select this option only if specifically instructed to do so by SpectraGuard
Support.
Save to USB Saves the report to the USB drive. The results can then be viewed from any
device that can read from USB.
Note: This option is only available if you connected a USB drive to one of the
library’s USB ports before accessing the Utilities screen.
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8. Use the drop-down list to select the drive from which you want to
retrieve the dump.
9. Select Run Utility to retrieve the dump file from the selected drive.
Important Do not use the drive from which you are retrieving the dump file for any other
purpose while the utility runs.
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LED Color
LED State
Green Amber
Off The drive is powered off or is not assigned to a partition.
Solid The drive is powered on and assigned The drive is powering on or is in maintenance
to a partition. mode.
If a solid C appears in the single-
character display in conjunction with
the solid green LED, then the drive
needs cleaning.
Flashing The drive is reading from the tape, One of the following applies:
writing to the tape, rewinding the tape, If the light flashes once per second, an error
locating data on the tape, loading the occurred and the tape drive or media may
tape, or unloading the tape. require service.
The status light also flashes green if the Note the single-character code displayed on
drive contains a cartridge during the the SCD, then read the drive-specific
power-on cycle. In this case, the drive information about the SCD in the following
completes writing the current data and sections to determine the action required.
slowly rewinds the tape (the process If the light flashes twice per second, the tape
may take up to 13 minutes). The light drive is updating firmware.
stops blinking when the drive If the light flashes four times per second, the
completes the recovery and is ready tape drive detected an error and is
for a read or write operation. performing a firmware recovery. It resets
automatically.
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DLM
Health
Code Icon Cause and Solution
0 No error occurred. No action is required.
The power was cycled or diagnostics have finished with no errors.
1 Cooling problem.
The recommended operating temperature was exceeded. Perform one or more
of the following:
Make sure that the cooling fan is rotating and is quiet.
Remove any blockage that prevents air from flowing freely through the tape
drive.
Make sure that the operating temperature and airflow is within the specified
range.
If the operating temperature is within the specified range and the problem
persists, contact SpectraGuard Support (see Contacting Spectra Logic on
page 5).
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
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DLM
Health
Code Icon Cause and Solution
2 Power problem.
The externally supplied power is approaching the specified voltage limits (the
tape drive is still operating) or is outside the specified voltage limits (the tape
drive is not operating).
Make sure that the library’s power connector is properly seated.
If the problem persists, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
3 Firmware problem.
Important: Do not force a dump; one already exists.
The tape drive determined that a firmware error occurred. Perform the
following:
1. Use the BlueScale user interface to collect a drive dump (see Retrieving a
Drive Dump File on page 362).
Note: You can also use ITDT to collect a drive dump
2. Reset the drive (see Resetting a Drive on page 360), then retry the operation
that produced the error.
3. If the problem persists, send the drive dump to SpectraGuard Support (see
Contacting Spectra Logic on page 5).
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
4 Firmware or drive problem.
Important: Do not force a dump; one already exists.
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DLM
Health
Code Icon Cause and Solution
5 Tape drive hardware problem.
The tape drive determined that a tape path or read/write error occurred. To
prevent damage to the drive or tape cartridge, the drive does not allow you to
insert a cartridge if the current cartridge was successfully ejected. If the problem
persists, contact SpectraGuard Support (see Contacting Spectra Logic on
page 5).
Perform the following:
1. Use the BlueScale user interface to collect a drive dump (see Retrieving a
Drive Dump File on page 362).
Note: You can also use ITDT to collect a drive dump
2. Reset the drive (see Resetting a Drive on page 360), then retry the operation
that produced the error.
3. If the problem persists, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
Note: The error code clears when you reset or power cycle the tape drive.
6 N/A Tape drive or media error.
Note: See Chapter 7 – Media Lifecycle Management for information about using
MLM to determine the health of the cartridge. See Chapter 8 – Drive Lifecycle
Management for information about using DLM to determine the health of the
drive.
The tape drive determined that an error occurred, but it cannot isolate the
cause. Ensure the tape cartridge is the correct media type:
LTO-1 tape cartridges are not supported in LTO-4 tape drives.
Drive will not accept an expired cleaning cartridge.
Drive will not accept a WORM cartridge when running diagnostic tests in
Maintenance Mode.
Drive will not write over existing data sets on a WORM cartridge. Ensure you
are appending data sets on WORM media rather than attempting to write
over existing data sets.
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DLM
Health
Code Icon Cause and Solution
6 (cont.) N/A If the tape cartridge is the correct media type, perform the following action:
Problems Writing Data on Cartridge with Known Volume Serial Number
Retry the operation with a different cartridge.
If the operation succeeds, the original cartridge was defective. Copy data
from the defective cartridge and discard it.
If the operation fails and another tape drive is available, insert the cartridge
into the other drive and retry the operation.
If the operation fails, discard the defective cartridge.
If the operation succeeds, use the Drive Health Verification wizard to test
the drive (see Using DLM to Test a Drive on page 201).
If the diagnostics fail, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
If the diagnostics succeed, the error was temporary.
If the operation fails and another tape drive is not available, use the Drive
Health Verification wizard to test the drive (see Using DLM to Test a Drive on
page 201).
If the diagnostics fail, contact SpectraGuard Support.
If the diagnostics succeed, discard the cartridge.
Problems Reading Data on Cartridge with Known Volume Serial Number
Perform one of the following procedures:
If another tape drive is available, insert the cartridge into the other drive and
retry the operation.
If the operation fails, discard the defective cartridge.
If the operation succeeds, use the Drive Health Verification wizard to test
the drive (see Using DLM to Test a Drive on page 201).
If the diagnostics fail, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
If the diagnostics succeed, the error was temporary.
If another tape drive is not available, use the Drive Health Verification wizard
to test the drive (see Using DLM to Test a Drive on page 201).
If the diagnostics fail, contact SpectraGuard Support.
If the diagnostics succeed, discard the cartridge.
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DLM
Health
Code Icon Cause and Solution
6 (cont.) N/A Problems with Multiple Cartridges or One Cartridge with Unknown Volume Serial
Number
If the problem occurs with multiple tape cartridges or if you do not know the
tape cartridge’s volume serial number, use the Drive Health Verification wizard
to test the drive (see Using DLM to Test a Drive on page 201).
If the Drive Health Verification fails, contact SpectraGuard Support (see
Contacting Spectra Logic on page 5).
If the diagnostics succeed, use the ITDT tape drive diagnostics to run the Test
Head diagnostic:
If the Test Head diagnostic fails, contact SpectraGuard Support.
If the Test Head diagnostic succeeds, replace the cartridges that caused the
problem.
7 High probability of media error.
An error occurred because of a faulty tape cartridge.
Ensure the tape cartridge is the correct media type:
LTO-1 tape cartridges are not supported in LTO-4 tape drives.
Drive will not accept an expired cleaning cartridge.
Drive will not accept a WORM cartridge when running diagnostic tests in
Maintenance Mode.
Drive will not write over existing data sets on a WORM cartridge. Ensure
you are appending data sets on WORM media rather than attempting to
write over existing data sets.
If the tape cartridge is the correct media type, try another tape cartridge in the
drive.
If the problem occurs with multiple tape cartridges, run the tape cartridge in
a different tape drive.
If the operation in the other drive fails and the SCD displays 6 or 7, replace
the media.
If the operation succeeds, use ITDT to run the Test Cartridge & Media
diagnostic.
CAUTION! When you use ITDT to run the Test Cartridge & Media diagnostic,
data on the suspect tape is overwritten.
If the Test Cartridge & Media diagnostic fails, replace the media.
If it runs successfully, use the Drive Health Verification wizard to test the
drive (see Using DLM to Test a Drive on page 201).
If the tape drive diagnostics fail, replace the tape drive.
If the Drive Health Verification wizard runs successfully, try again to
perform the operation that produced the initial media error.
Note: The error code clears when you remove the tape cartridge or when you
place the tape drive in maintenance mode.
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DLM
Health
Code Icon Cause and Solution
8 SCSI interface or Fibre Channel failure.
A failure occurred in the tape drive hardware or in the SCSI bus. The error code
clears after 10 seconds if the error does not recur. If the error persists, contact
SpectraGuard Support (see Contacting Spectra Logic on page 5).
9 RS-422 error.
The drive determined that a drive interface or library interface failure occurred.
The error code clears after 10 seconds if the error does not recur. If the error
persists, contact SpectraGuard Support (see Contacting Spectra Logic on
page 5).
A Degraded operation.
The tape drive determined that a problem occurred that degraded the operation
of the tape drive, but it did not restrict continued use.
The drive is usable, though the single-character display (SCD) continues to
indicate an error and the status light flashes amber. The error code may clear
when you cycle power to the tape drive.
1. Reset the drive (see Resetting a Drive on page 360) to clear the error code.
2. Confirm that the drive is using the current firmware version (see Checking
the Drive Firmware Version on page 415) and update the firmware if
necessary.
3. Use the Drive Health Verification wizard to test the drive (see Using DLM to
Test a Drive on page 201).
4. If the problem persists, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
B N/A No error or message assigned. See Error Code 8 in this table.
C Cleaning indicator.
The tape drive needs to be cleaned, or is in the process of loading the cleaning
cartridge or being cleaned. The error code clears when you clean the drive and
unload the cleaning cartridge. See Cleaning a Tape Drive on page 408 for
instructions.
D N/A No error or message assigned. See Error Code 0 (zero) in this table.
d Fibre Channel AL_PA conflict. Two tape drives on a Fibre Channel loop have
the same AL_PA.
E The Fibre Channel port connection is off-line.
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DLM
Health
Code Icon Cause and Solution
F Drive Fiber Channel error.
The drive’s dip switch 3 is set to ON and the drive does not detect light or a
related diagnostic failed on not detecting light through the fiber optic
connection to the drive.
Verify the fiber cables and connections between the tape drive and the host
are the correct type and are working properly. Verify all equipment and
devices are powered ON.
Verify the configuration settings for the drive are set correctly and are
compatible with the topology of the network.
Verify that the host fiber adapter and port are working properly and are
compatible with the topology of the network.
Verify that the fiber channel switch ports are working properly and are
compatible with the topology of the network.
Verify that the fiber cable is connected to Port A (0) of the tape drive.
Verify that Port A (0) on the Fibre Channel drive is working properly by
running “Function Code 6: Run Host Interface Wrap Test.”
P The cartridge in the drive is write-protected. A backup application cannot
write data to a write-protected cartridge. The library cannot update the
cartridge MAM when the cartridge is write-protected.
b, c, H, N/A Reserved or not actively in use, or no error or message assigned.
h, J, n, o, There may be a problem with the SCD. Reset the drive and determine whether
u all segments on the SCD are lit.
If they are all lit, confirm that the drive is using the current firmware version
(see Checking the Drive Firmware Version on page 415) and update the
firmware if necessary.
If the problem persists, contact SpectraGuard Support (see Contacting
Spectra Logic on page 5).
… N/A The message display has lost communication with the tape drive. This message
appears on Line 2 of the message display. The three dots may occasionally
display during normal processing.
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The tape drive determined that a firmware error occurred. Perform the
following:
1. Collect a drive dump (see Retrieving a Drive Dump File on page 362).
Note: You can also use the server’s SCSI interface. Use a device driver utility or
system tool (for instructions about reading a drive dump from tape, visit
http://ssddom02.storage.ibm.com/tape/lto/).
2. Reset the drive (see Resetting a Drive on page 360) to clear the error code.
3. Confirm that the drive is using the current firmware version (see Checking
the Drive Firmware Version on page 407) and update the firmware if
necessary.
4. Retry the operation that produced the error.
5. If the problem persists, send the drive dump collected in Step 1 to
SpectraGuard Support.
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
4 Firmware or drive problem.
Important: Do not force a dump; one already exists.
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The Drive Density LED On the SDLT 600 drive, the left-most LED on the
front of the drive is a dual color LED, able to appear green or orange. This
is the Drive Density LED, which indicates the type of tape cartridge loaded
in the drive, as well as its status. These combinations are summarized in
the Density Indicator table below.
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Never use a DLT cleaning tape in an SDLT drive; DLT cleaning tapes are
Caution incompatible with the SDLT heads.
Each SDLT cleaning tape is good for 20 uses. Keep track of the number
of times you use each cleaning cartridge.
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Booting Status message that the drive is booting up; no action is required.
1 Cooling Problem If regarding a RXT media pack, remove the pack and try reloading.
If regarding the RXT drive, cycle the power on the RXT drive.
2 Firmware Error Gather traces and debug files using diagnostics.
Spectra Logic recommends using the Web interface for these
3 RXT Drive Hardware
procedures, but you may also access them through the serial
Error
interface.
4 RXT Media Hardware
Error
5 RXT Drive or RXT
Media Hardware Error
6 RXT Drive Hardware Obtain the warning message and forward it to SpectraGuard
Warning Support.
Gather traces and debug files using the Web or serial interface.
7 RXT Media Hardware Send the message to SpectraGuard Support with trace and debug
Warning files.
8 RXT Drive or RXT Send the message to SpectraGuard Support with trace and debug
Media Hardware files.
Warning
9 RXT Media Degraded Determine which drive is impaired and send trace and debug files
Mode to SpectraGuard Support.
A RXT Drive Send the message to SpectraGuard Support with trace and debug
Configuration Warning files.
B RXT Media Firmware Upgrade the RXT drive firmware to current level.
later than RXT drive
Firmware
C RXT Media Contact SpectraGuard Support to determine if there is a hardware
Reformatting Necessary or firmware problem; the RXT media pack may need reformatting.
D RXT Media
Reconstructing
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Notes
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Chapter 15
Maintaining the Library & Drives
This chapter describes the common maintenance tasks for the Spectra
T200, T380, and T680 and its drives.
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Some environments may require more frequent filter inspection and replacement.
Caution If an air filter gets clogged quickly, consider moving the library to a more dust-free
location or improve the environment where it is located.
Spectra Logic recommends keeping one or more new air filters on site to
use for replacement as often as is necessary. To purchase replacement air
filters, contact your sales representative.
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Pull outward
Tab
2. Reach in and remove the old air filter from the inside of the filter cover.
Discard the filter.
Air filter
3. Use a dry cloth to wipe any accumulated dust off the inside of the filter
cover.
4. Place the new air filter against the inside of the fan cover so that it fits
between the tabs (shown in Figure 230 on page 387).
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5. Push the top edge of the cover toward the front panel until the magnets
secure it to the front panel.
Push inward
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Important Updating the library firmware and BlueScale software requires a current service
contract with SpectraGuard Support. The BlueScale Software Support key
associated with your service contract must be stored in the library by entering it
into the System Configuration screen. See Enabling Options and Upgrades on
page 270 for additional information.
If you have questions about your service agreement, contact SpectraGuard
Support (see Contacting Spectra Logic on page 5).
BlueScale
version
Figure 233 The BlueScale version shown on the status bar.
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6. If you want to save the results from the utility, use the check boxes at
the top of the screen to select the location; otherwise skip to Step 7.
7. Select Run Utility. The Utility Results screen displays, showing a list of
the firmware levels for all installed components.
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If... Then...
The library has internet access and you plan to The firmware is downloaded when you start the
download and install the firmware directly from firmware update process. There is no need to
the Spectra Logic firmware download page, download it beforehand. Proceed to Standard
Firmware Update Procedure on page 394.
Note: Downloading and installing the updated
firmware directly from the Spectra Logic web site
is the preferred method.
The library cannot access an outside web site 1. Download the current firmware package from
because of security or firewall requirements the Spectra T200/T380/T680 Firmware page of
the Spectra Logic web site and save it to one of
the following locations:
The root directory of a USB drive (see Using
a USB Drive on page 104)
—OR—
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Important Updating the library firmware and BlueScale software requires a current service
contract with SpectraGuard Support. The BlueScale Software Support key
associated with your service contract must be stored in the library by entering it
into the System Configuration screen. See Enabling Options and Upgrades on
page 270 for additional information.
If you have questions about your service agreement, contact SpectraGuard
Support (see Contacting Spectra Logic on page 5).
If you see this screen, you must complete the following steps before you
can update the BlueScale firmware.
1. Renew your service contract (see Service Contract Extension on
page 443).
2. Enter the new BlueScale Software Support key in the System Settings
screen (see Enabling Options and Upgrades on page 270).
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Important Confirm that all of the following conditions are met before beginning the firmware
upgrade process:
All backup processes have completed
All backup software daemons are stopped
All drives are empty
Important If you receive an error message stating that your disk is too full when the library
attempts to unzip a firmware package, see Managing Firmware Packages on
page 402 for information about deleting old firmware packages.
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6. Select the source for the firmware update package you want to use:
Source Description
Local Select the desired firmware package from packages already stored on the
library’s LCM compact flash card.
USB Key Select the desired firmware package from packages stored on a USB drive.
There is a brief delay while the library detects the USB device when you select
this option.
Notes:
The USB Key option is only available if you previously connected a USB
drive containing the firmware update file to the USB port on the LCM in
Step 2 on page 395.
The firmware file must be stored in the root directory of the USB drive.
Spectra Logic Select and download the desired firmware package from Spectra Logic’s server
to the LCM compact flash card and then install it.
Note: The library must have a connection to the internet before you can use this
option (see Configuring Network Settings on page 278).
Firmware Package Select the desired firmware package stored on previously configured firmware
Server package server, if you have one available.
Note: The firmware package server is only available if you previously configure
one. See Configuring a Firmware Package Server (Optional) on page 298 for
information about configuring a firmware package server.
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10. Choose whether and where you want to save the library configuration
before performing the update.
Don’t Save Library Configuration (not recommended)—A backup of
the changed library configuration will not be saved.
Save Library Configuration To—Saves a backup of the changed
library configuration to the selected destination. Using this option is
highly recommended to ensure that you can easily restore the
library.
Choose whether to save the configuration file to USB or to email it
to an already-configured mail recipient (see Configuring Mail Users
on page 284).
Notes: Saving the library configuration is highly recommended to
ensure that you can easily restore the library if necessary.
Do not use the default autosupport@spectralogic.com email
recipient. Spectra Logic does not save emailed configuration
files unless they are specifically requested for
troubleshooting.
Send Email Notification (recommended)—Sends an email to Spectra
Logic to update the library’s support records.
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13. Select Update. A progress screen appears for the duration of the update,
which may take several minutes. When completed, the Package Results
screen displays, showing that the update completed successfully.
Notes: Once the firmware update process starts, it cannot be
canceled.
Do not cut power to the library or any component being
updated during the firmware update process.
14. Select Finish to complete the firmware update and reboot the LCM.
Firmware updates do not take effect until the library completes the
update process and automatically reboots the LCM and any other
components that were updated.
Always select Finish to complete the firmware update process and reboot the LCM.
Caution Do not manually reboot the LCM, power-cycle the library, or perform any other
operations on the library when you see the Package Results screen. Doing so will
cause the update process to fail.
Note: If you are using the BlueScale web interface to update firmware,
the connection to the library is lost when the LCM reboots.
Allow sufficient time for the LCM to complete its initialization,
then enter the library’s IP address in your web browser to
reconnect.
Important Use the advanced firmware update procedure only when directed to do so by
SpectraGuard Support. If a BlueScale firmware update requires using the
advanced firmware update procedure, the current version of the Spectra T200,
T380, and T680 Libraries Release Notes and Documentation Updates will
specifically instruct you to do so.
Use the following steps to update a selected component (for example, the
LC server component) of the library firmware.
1. Log into the library with superuser or administrator privileges.
2. Follow the Standard Firmware Update Procedure, beginning with
page 394, until you reach the Select Package screen (Step 11 on
page 399).
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4. Clear the checkbox next to any firmware component you do not want to
update. For example, clear every thing except LC Server to update just
the LC Server component.
Note: Occasionally, a firmware component must be updated even if it
is already at the same level as the component in the selected
firmware package.
5. Select Update. A progress screen displays for the duration of the update
process, which may take several minutes.
Notes: Once the firmware update process starts, it cannot be
canceled.
Do not cut power to the library or any component being
updated during the firmware update process.
When completed, the Package Results screen displays, showing that the
update completed successfully.
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6. Select Finish to complete the update process and reboot the LCM.
The firmware updates do not take effect until the library completes the
update process and automatically reboots the LCM and any other
components that were updated.
Always select Finish to complete the firmware update process. Do not manually
Caution reboot the LCM, power-cycle the library, or perform any other operations on the
library when you see the Package Results screen. Doing so will cause the update
process to fail.
Note: If you are accessing the library through the BlueScale web
interface, the connection to the library is lost when the library
reboots. Allow sufficient time for the library to complete its
initialization, then enter the library’s IP address in your web
browser to reconnect.
Use the following steps to delete firmware package files from the library’s
memory.
1. Log into the library with superuser or administrator privileges.
2. From the toolbar menu, select Maintenance > Package Update. The
Package Update screen displays (see Figure 238 on page 396).
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3. Select Manage Packages. The Package Files screen displays with a list of
all the package files currently stored on the LCM compact flash card.
4. Select the file(s) that you want to delete, then select Delete Selected. The
file delete process begins.
Make sure that only the packages you want to delete are selected. There is no
Caution confirmation before the selected packages are deleted.
Risk of electrical shock. To prevent the possibility of electrical shock, install cord
Warning locks on the AC power cords and a permanent grounding wire between the chassis
and earth ground.
German: Gefahr eines elektrischen Schlages. Um zu verhindern, dass die
Möglichkeit eines elektrischen Schlages, der Installation von Kabel-Sperren auf
den AC Netzkabel und eine ständige Erdung Draht zwischen den Chassis und
Masse.
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AC switch
plate
Screws
2. Using a 5/32-inch open-end wrench, remove the kep nuts and screws
that secure the clamp to the mounting bracket and remove the clamp.
Mounting bracket
Clamp
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4. Slide the clamp over the AC power cord and reinstall the screws and
kep nuts to secure the clamp to the cord.
5. Tighten the screws to secure the mounting bracket to the chassis and
lock the power cord in place.
Screws
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Grounding wire
connection
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MAINTAINING DRIVES
This section provides instruction for routine drive maintenance
procedures.
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Use the following steps to use the Drives screen to determine whether a
drive requires cleaning.
1. Log into the library with superuser or administrator privileges.
2. Select Configuration > Drives. The Drives screen displays.
3. Select Detail next to the drive you want to check. The Drive Details
screen displays.
If the Cleaning Status displays Drive Cleaning Required, clean the tape
drive as described in the following sections.
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How to Proceed
The method you use to clean the drive depends on the following factors:
If... Then...
Auto Drive Clean is enabled and a cleaning The library automatically cleans the drives,
partition is associated with the data partition, including any Global Spares, as needed. See
Chapter 9 – Using Partitions for information
about configuring a cleaning partition and
associating it with one or more data partitions.
You can also clean the drive manually using a
cleaning cartridge in the cleaning partition (see
Cleaning Partition Present on page 413).
A cleaning partition is not associated with the Spectra Logic recommends using your backup
data partition, software to perform all drive cleaning operations.
Refer to your backup software user manual or
vendor for instructions on how to set up
scheduled automatic cleanings.
You may choose to leave the cleaning cartridge in
the library, particularly if you can configure your
backup software to perform regular automated
cleanings.
CAUTION! Make sure that the cleaning
cartridge has a bar-code label. Your software
must be able to identify the cleaning cartridge
and use it only for cleaning tape drives. Any
attempts to use a cleaning cartridge for data
storage will cause software failures.
A cleaning partition is not associated with the Import a cleaning cartridge into the partition and
data partition and your software package does clean the drive manually as described No
not have features that allow for scheduled drive Cleaning Partition Present on page 411.
cleanings, You may choose to leave the cleaning cartridge in
the library so that it is available whenever you
need it.
CAUTION! Make sure that the cleaning
cartridge has a bar-code label. Your software
must be able to identify the cleaning cartridge
and use it only for cleaning tape drives. Any
attempts to use a cleaning cartridge for data
storage will cause software failures.
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Use only Spectra Certified cleaning cartridges to clean your tape drives. For
Caution information on ordering these cartridges, see Media and Accessories on page 442.
Carefully follow all instructions and recommendations provided with the cleaning
cartridge. Do not rewind and reuse the material in a cleaning cartridge. Reusing the
material may redistribute contaminants previously removed from the tape path. If
all of the cleaning material has been used, discard the cartridge and use a new
cleaning cartridge.
Continuing Backups
A drive is unavailable for backups while it is being cleaned. It is safe to
continue backups on the library’s other drives while cleaning a drive.
However, if you are running many backups with frequent loads and
unloads, Spectra Logic recommends waiting until backups are completed
before cleaning a drive to avoid delays in move requests coming from
software.
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9. Make sure you track the number of times the cleaning cartridge has
been used (see Tracking Cleaning Cartridge Use on page 414.
Note: If you used an MLM-enabled LTO cleaning cartridge, the
cartridge usage is tracked in the MLM database.
4. Select Clean next to the drive that needs cleaning. The library retrieves a
cleaning cartridge from the cleaning partition and inserts it into the
drive. The Drive Cleaning Progress screen displays while the cleaning
is in progress.
5. When the cleaning is complete, the library returns the cleaning
cartridge to the cleaning partition and displays a status message.
6. If the cleaning cartridge is MLM-enabled, the cartridge health and
Cleans Remaining are updated in the MLM database.
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Note: If you cannot use either of the methods in this section, contact
SpectraGuard Support for assistance (see Contacting Spectra
Logic on page 5).
Important Always ensure that you have the most current firmware for your tape drives. Check
the Tape Drive Firmware & Drivers page on the Spectra Logic web site for the latest
supported firmware, as well as important notifications.
The latest LTO-4 drive firmware is required for the BlueScale MLM, DLM, and
encryption capabilities to work in the library.
Important Always download updated tape drive firmware from the Spectra Logic web site to
ensure that the latest firmware posted by drive manufacturer has been qualified by
Spectra Logic. Go to the Tape Drive Firmware & Drivers page on the Spectra Logic
web site for information.
Important After the drive firmware update is complete, you may need to reset the servers
accessing the drives.
Important Some operating environments require you to install device drivers before the
application software can correctly communicate with the drives. When you update
the drive firmware, you may also need to update the device driver for the drive.
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2. Select Configuration > Drives > Details. The Drive Details screen
displays.
Important Confirm that all of the following conditions are met before beginning the firmware
upgrade process:
All backup processes have completed
All backup software daemons are stopped
All drives are empty
Important Attempting to update the firmware while the library is busy or with tapes in the
tape drives may result in the upgrade failing and/or failed backup jobs. If you
previously attempted to upgrade drive’s firmware with media loaded, unload the
tapes, and retry the operation.
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Important If you did not configure an entry/exit pool for the partition containing the drive you
want to update, you will not be able to use a firmware tape. The firmware tape
must be imported into the entry/exit pool. See Configure the Drives and Chambers
for the Partition on page 215 for information about configuring and entry/exit pool.
7. Use the Select drive or partition to upgrade drop-down list to select the
drive(s) that you want to upgrade.
Upgrade all of the drives in a partition.
Upgrade a single drive based on its BlueScale identifier.
Note: Drives are identified according to their physical location in the
library. For example: DBA2/DRV4 refers to the upper right drive
in DBA2. Refer Drive Identifiers on page 52 for information
about identifiers.
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8. Use the Select EE slot of the firmware tape drop-down list to select the
slot in the magazine where the firmware update tape is located.
9. Select Run Utility to start the update process.
The library retrieves the firmware tape and inserts it in the tape drive.
When the drive completes the update, it ejects the tape. The library then
either returns the tape to the Entry/Exit pool or inserts it in the next
drive to be updated.
A progress screen appears for the duration of the update, which may
take several minutes. When completed, a Utility Results screen
displays, showing that the update completed successfully.
Notes: Once the firmware update process starts, it cannot be
canceled.
Do not cut power to the library or any component being
updated during the firmware update process.
10. Export the firmware update tape from the library and store it for future
use. You can use the tape to up-level a replacement drive, if it is at a
lower firmware level.
Important If you have a tape drive with a more current firmware version than what is on the
firmware tape DO NOT use the tape to down-level the firmware on the tape drive
unless specifically instructed to do so by SpectraGuard Support.
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Important Only use drives obtained from Spectra Logic in the library. When replacing a drive,
the new drive must be the same technology and generation as the one you replace.
If the drive to be replaced is the only drive in the partition, the existing partition
will be deleted.
To add the new drive, follow the instructions that accompany the drive to
install it in the library. If the drive has a Fibre Channel interface, connect it
to arbitrated loop or fabric where the hosts reside.
Note: The instructions for installing a drive are also available on the
Spectra Logic web site at www.spectralogic.com/documents.
After you add the drive to the library, you must create or modify a
partition to assign it to the partition or configure it as a Global Spare drive
before you can use it. See Chapter 9 – Using Partitions for information
about creating and modifying partitions.
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Replacing a Drive
To replace a drive that has failed, follow the instructions that accompany
the drive to install it in the library. If the drive has a Fibre Channel
interface, connect it to arbitrated loop or fabric where the hosts reside.
Important Do not select Remove. This option permanently removes the drive from the
partition. When the replacement drive is installed, it will not be assigned to the
partition from which the malfunctioning drive was removed.
If you select Remove and the selected drive is the only drive in the partition, the
partition will be deleted.
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Appendix A
Best Practices
This chapter reviews best practices for operating the library and working
with media.
Losing metadata can have catastrophic effects—as can losing keys in any
Caution encryption key management system, especially when related to encrypted data. If
you lose all copies of all metadata:
Your encrypted data is lost—you will be unable to decrypt encrypted data
without the encryption keys.
You will need to completely reconfigure your library.
You will lose stored data about your media that will be time-consuming to
recover.
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Backing Up the Spectra Library Metadata
Back Up All BlueScale Encryption Keys Use the BlueScale Export Key option
to export encryption keys to a USB drive as soon as you create them. The
exported keys are encrypted and password protected. See Exporting and
Protecting Keys on page 320 for instructions.
The following table shows the file names and locations of the data saved
during each type of backup operation.
This backup file... Contains...
Auto-save The library configuration and MLM database in a time-stamped zip file stored
configuration on the LCM compact flash and sent as an email attachment. The zip file is
named <date-time>cfg.zip, where <date-time> is the time stamp for
when the zip file was created.
MLM database The current MLM database in a file named cminfo_<date-time>.zdt or
cminfo_<date-time>.dat, where <date-time> is the time stamp for
when the backup file was created. The file has a .zdt extension if you zipped
the file when you created it or a .dat extension if you did not choose to zip the
file.
If the backup file was saved to a USB drive, it is located in a folder called
\SavedMLMDB.
Library Multiple configuration files with the format cnnnnnn.cfg, where n is a
configuration number between 0 and 9. If the backup files were saved to a USB drive, they are
located in a folder called SavedConfigs\<date-time>, where
<date-time> is the time stamp for when the backup was created. If the library
configuration was sent as an email attachment, the files will be in a file named
<date-time>cfg.zip, where <date-time> is the time stamp for when the
zip file was created.
Exported A key file named name.bsk or name.bss, where name is the moniker you
encryption keys assigned to the key when you created it. The file is stored on the USB drive or
attached to an email.
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Saved MLM data in the folder \SavedMLMDB. In this example the file
has a .zdt extension. The file will have a .dat extension if you did
not choose to zip the file when you created it.
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2. Store at least one USB drive containing the backup files off-site. After
you have several weeks of backups stored off-site, rotate back through
them.
3. When you run-through disaster recovery exercises, restore the library
using the backup files from both your USB drives and your saved email
attachments. See Restoring the Library Configuration on page 111 for
instructions.
Important Do not attempt to install tape drives purchased from other vendors in the library.
The tape drives used in the library are specifically configured for use in the library
and should only be purchased from Spectra Logic.
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Do not handle tape that is outside the cartridge. Handling the tape can
damage the tape’s surface or edges, which may interfere with read or
write reliability. Pulling on tape that is outside the cartridge can
damage the tape and the brake mechanism in the cartridge.
Before you use a cartridge, let it acclimate for at least 24 hours to the
normal operating environment.
Ensure that all surfaces of a cartridge are dry before inserting it into a
magazine.
Do not stack more than six cartridges.
Do not expose the tape cartridge to moisture or direct sunlight.
Do not degauss a tape cartridge that you intend to reuse. Degaussing
makes the tape unusable.
Do not expose recorded or blank tape cartridges to stray magnetic
fields (such as terminals, motors, video equipment, X-ray equipment,
or high-current cables or power supplies). Such exposure can cause the
loss of recorded data or make the blank cartridge unusable.
Maintain the environmental conditions specified in Tape Media
Specifications on page 466.
Figure 261 TeraPack with bar-code labeled cartridges and plastic dust cover.
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Whenever you remove cartridges from your library, be sure to store them
properly to maximize archival life and ensure data integrity. Follow these
guidelines for proper cartridge storage:
Store cartridges in a suitable environment (see Tape Media
Specifications on page 466).
Keep the storage location as free of airborne particulates as possible. To
eliminate obvious sources of particulates, do not permit anyone to
smoke, eat, or drink near the storage area, and do not store cartridges
near a copier or printer that may emit toner and paper dust.
Store cartridges with the write-protect switch in the protected position.
Write-protect switch
Store cartridges as soon as possible after you remove them from the
library. Immediate storage helps avoid many of the conditions that can
damage tapes, such as temperature and humidity fluctuations,
particulate contamination, and excessive handling.
If you plan to ship a TeraPack magazine, make sure that you have a
proper shipping container and that you use adequate packing material.
The TeraPack carrying cases available from Spectra Logic are designed
for safely transporting TeraPack magazines off site and are compatible
with Iron Mountain.
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End of Week 1
The backup software ejects cartridges from the storage pool. The library
moves the cartridges to empty magazine slots in the entry/exit pool,
making them ready to be removed from the library and stored off site.
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End of Week 2
The backup software ejects cartridges from the storage pool. The library
moves the cartridges to empty magazine slots in the entry/exit pool,
making them ready to be removed from the library and stored off site.
Storage pool:
11 chambers
contain full
magazines
4 chambers
contain empty
TeraPack magazines.
Data Center: No reserved media or
magazines.
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End of Week 3
The backup software ejects cartridges from the storage pool. The library
moves the cartridges to empty magazine slots in the entry/exit pool,
making them ready to be removed from the library and stored off site. The
two full magazines stored off site in Week 1 are ready for re-use. After
importing the full magazines into the entry/exit pool, the backup software
is used to move the cartridges to the storage pool, leaving two empty
magazines in the entry/exit pool.
This section describes best practices for using RXT media and managing
your media inventory. Before beginning, read:
RAID Overview, below
Optimizing Performance on page 435
Handling RXT Media on page 437
Using RXT Media in the Library on page 436
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RAID Overview
RAID (Redundant Array of Independent Disks) is a method of combining
several hard disk drives into one logical virtual disk (two or more disks
grouped together to appear as a single device to the host system) for the
purpose of sharing or replicating data.
RAID technology was developed to address the fault-tolerance and
performance limitations of conventional disk storage. Depending on how
data is written to the disk array (typically referred to as the RAID level),
RAID increases data integrity, fault-tolerance, throughput, or capacity, as
compared with single drives. RAID is not a replacement for a good backup
system and policy. Instead, it should be seen as added insurance against
data loss and business disruption.
In the case of RXT media packs, the RAID disks appear as a single, large
capacity LTO cartridge to the backup software running on the host system.
RXT media packs arrive preconfigured to the RAID level specified when
they were ordered.
RXT media is available in four RAID configurations, each one providing
different levels of performance and protection. Choose a RAID level based
on your risk tolerance as well as your capacity and performance needs.
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Optimizing Performance
The following sections describe factors that affect the performance from
RXT media and drives.
Block Sizes
RXT drives cannot be directly configured to alter performance. All
performance tuning must be done through your operating system and
backup software. To maximize performance with RXT, Spectra Logic
recommends using a 256KB block size (or larger) in your backup
application. Block sizes smaller than this may result in decreased
performance.
Notes: Block sizes larger than 256KB are not supported in Windows
operating systems with IBM drivers.
Always use block sizes that are divisible by four (4).
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Write Protection
You can write-protect RXT media just as you would tape media. Write
protection prevents accidental overwriting of crucial data. Store the RXT
media with the write-protect switch set to the locked position (see
Figure 65 on page 126).
Automatic Ejects
Turn off the automatic eject feature of your backup software if you plan on
using the same RXT media pack for multiple backup operations.
Firmware Upgrades
Keep the firmware in the RXT drives updated with the latest firmware
version. You can download firmware packages from the Spectra Logic web
site. Refer to the Spectra RXT-150 User Guide for detailed information about
updating the drive firmware. A PDF of the user guide is available on the
Spectra Logic web site at www.spectralogic.com/documents.
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Figure 263 Location of the RXT media pack pogo pin interface.
Keep the RXT media and RXT drives as clean as possible. Use and store
them in a dry and clean environment. See RXT Drive and Media Pack
Specifications on page 471 for more detail.
Handle the RXT media packs carefully when transporting and storing
them. Do not drop the media packs or subject them to significant
vibration.
If you plan to ship an RXT media pack, make sure that you have a
proper shipping container and that you use adequate packing material.
The RXT Media Pack carrying cases available from Spectra Logic are
designed for safely transporting RXT media off site and are compatible
with Iron Mountain. For information about purchasing carrying cases,
see Media and Accessories on page 442.
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Store RXT media packs with the write-protect switch in the protected
position.
Bar-code label
Write-protect switch
To set the switch, use a small flat-head screwdriver to move the switch to
either the unlocked or locked position, as desired.
For short-term storage, install the pogo pad cover to protect the pogo
pin interface.
Figure 265 The cover for the RXT media pack pogo pin interface.
For long-term storage, make sure that the RXT media pack is properly
packed in its original shipping materials before sending off site.
If RXT media packs have been kept in long-term storage outside of the
recommended environmental operating specifications, ensure that the
pack temperature comes within the suggested range before trying to
access your data. You should allow at least 24 hours for this to occur.
If you plan to store the RXT media packs for long periods of time, make
a plan to access the RXT media packs and their data at least once per
year to ensure continued data integrity. RXT media should be mounted
in an RXT drive and accessed at lease once every 12 months.
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Operating in Gigabit Ethernet Environments
iSCSI networks use Gigabit Ethernet protocols for managing the transfer of
data across the network. This section provides information about
configuring your network to provide optimal library performance.
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Notes
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Appendix B
Media & Upgrades
This appendix describes items that can be purchased for use with the
Spectra T200, T380, and T680 libraries. To purchase any of the items
described, visit Spectra Logic’s web site at: www.spectralogic.com/shop.
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How To Order
To purchase Spectra Certified Media and media accessories, contact your
sales representative (see Contacting Spectra Logic on page 5) or use the
Spectra Logic online store at www.spectralogic.com/shop.
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Library Upgrades
LIBRARY UPGRADES
The library ships with the options and service contract you purchased
when you purchased the library. You can renew your service contract or
purchase more capacity or other options described in this section at a later
date.
Firmware Upgrades
Firmware package upgrades are free of cost to Spectra T200, T380, and
T680 users who have a current service contract with SpectraGuard
Support. When a service contract is renewed, a new BlueScale Software
Support key is provided and must be entered into the library to allow
continued access to firmware upgrades. See Enabling Purchased Options
and Upgrades on page 270 for information.
Important Updating the library firmware and BlueScale software requires a current service
contract with SpectraGuard Support. The BlueScale Software Support key
associated with your service contract must be stored in the library by entering it
into the System Configuration screen. See Enabling Purchased Options and
Upgrades on page 270 for additional information.
If you have questions about your service agreement, contact SpectraGuard
Support (see Contacting Spectra Logic on page 5).
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The following table describes the options that are available for the library.
See Enabling Purchased Options and Upgrades on page 270 for
information about enabling these options.
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Hardware Description
Drives Each library Drive Bay Assembly (DBAs) holds up to four drives. If a DBA is
not full, additional drives can be installed to increase data throughput. Drives
are sled-mounted and install in under two minutes.
Drive Bay Assembly If all of the currently installed DBAs in the library are fully populated with
(DBA) drives and your library includes one or more TeraPack Bay Assemblies (TBAs),
you can replace a TBA with a DBA.
Note: Replacing a TBA reduces the storage capacity of your library.
Quad Interface If a QIP is not already installed in every DBA, additional QIPs can be easily
Processors (QIPs) installed to provide connectivity to additional SCSI drives. QIPs are sled-
mounted and install in under two minutes.
Important: Ethernet QIPs (E-QIPs) are only supported as legacy devices. They
are no longer available for purchase.
Power Supplies The standard configuration uses one power supply module per DBA. A second
power supply per DBA, in combination with the dual AC power inputs,
provides 2N redundancy and failover protection. The power supply modules
needed for the 2N power redundancy configuration are an option you can
purchase separately or when you order the library
USB Drive You can use USB drive for saving backups of the library configuration and
MLM database, when upgrading the library’s firmware package, or as a
troubleshooting tool for use as instructed by SpectraGuard Support. USB drives
are available for purchase from Spectra Logic for a nominal charge.
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How to Order
To purchase library upgrades, including a renewed or extended service
contract, determine your library Hardware ID (see Determine the Library
Hardware ID and Purchase the Option on page 271) and then contact your
sales representative (see Contacting Spectra Logic on page 5).
REPLACEABLE COMPONENTS
Some library components are extremely easy to remove and install. They
are classified as customer-replaceable units (CRUs) and they are available
for purchase based on your service contract with SpectraGuard Support
(see Appendix C Service and Support). CRUs include:
Drives
QIPs
Library Control Module (LCM)
Power supply modules
Depending on your service contract, you may also be able to replace
certain additional components that are classified as field-replaceable units
(FRUs).
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Appendix C
Service and Support
SpectraGuard Support provides a worldwide service and maintenance
structure, refined over many years to provide timely, professional service.
Go to Spectra Logic’s web site at: www.spectralogic.com/warranty-service
for information about the warranty and service options for your library.
For information about the Spectra Certified Media warranty, see
www.spectralogic.com/mediaguarantee.
PROBLEM RESOLUTION
If you have a problem with your library, use the information in this section
to obtain help with resolving the problem.
System Messages If you are encountering problems, review any System
Messages that have been posted by the library (see Checking Messages on
page 88) and take any action described in the message(s).
Product Support For additional troubleshooting information, check the
Spectra Logic Product Support page at www.spectralogic.com/support and
the Knowledge Base and FAQ page at www.spectralogic.com/
knowledgebase.
Contact Information If the problem persists, contact SpectraGuard Support
(see Contacting Spectra Logic on page 5).
447
Appendix C — Service and Support
Returns
Your Technical Support representative may ask you to return a problem
component to Spectra Logic for servicing. After you complete a
replacement procedure, return the defective part using ALL the packaging
that the replacement part arrived in (including any anti-static bags or foam
inserts).
Severe damage can occur if the component is not packaged correctly. You may be
Caution invoiced if it is damaged due to improper or insufficient packaging.
Use the return label and instructions that were included with the
replacement part when preparing to ship the component you are
returning. If you cannot locate these, contact Spectra Logic for another
copy (see Contacting Spectra Logic on page 5). The return label and RMA
printed on it are used to associate the returned component with your
account. To avoid being invoiced for failure to return the component, do not
ship the component back to Spectra Logic without the RMA return label.
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Appendix D
Specifications
This appendix provides specifications for the Spectra T200, T380, and T680
libraries, as well as the drives and media used in the library:
LIBRARY SPECIFICATIONS
This section includes the following library specifications:
449
Appendix D — Specifications
The actual amount of media that can be installed depends on the number
of drives installed, as shown in the following table.
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Library Specifications
Parameter Specification
T200 T380 T680 a
Height 35 in. (89 cm) 49 in. (125 cm) 80.5 in. (204.5 cm)
Width
Chassis 17.5 in. (44.4 cm) 17.5 in. (44.4 cm) 24 in. (61 cm)
Front panel 19.0 in. (48.3 cm) 19.0 in. (48.3 cm)
Depth 41 in. (104 cm) 41 in. (104 cm) 48 in. (122 cm)
(with drive cover)
Weight
Base chassis b 230 lb. (104 kg) 305 lb. (138 kg) 765 lb. (347 kg)
Maximum c 428 lb. (194 kg) 627 lb. (567 kg) 1211 lb. (549 kg)
Drivesd
LTO drive 11 lb. (5 kg)
SDLT drive 13 lb. (6 kg)
RXT drive 9 lb. (4 kg)
a. The T680 is shipped and installed in a rack; the sizes shown are for the library rack.
b. The base chassis contains no drives, media, QIPs or power supplies. To calculate the approximate weight of a loaded library, add the
weight for each drive installed, 5 lb. (1.8 kg) for each TeraPack magazine full of media, 6 lb. (2.7 kg) for each RXT media pack
installed, 5 lb. (1.8 kg) for each QIP installed, and 4 lb. (1.5 kg) for each power supply installed.
c. The maximum weight assumes the maximum number of drives and media installed. The maximum weight does not include the
weigh of the rackmounting hardware for the T200 and T380 libraries.
d. Each drive. Weights are approximate.
Important A minimum of 24 inches (61 cm) of clearance is required on the LEFT end of the
library to provide service access. Providing 36 inches (91 cm) of clearance on all
sides of the library is highly recommended.
In addition to the service access space on either side of the library, leave a
minimum of 24 inches (61 cm) at the front and back of the library for
service and operator access. Refer to the T-Series Mid-Range Libraries: T200,
T380, and T680 Site Preparation Guide for detailed information about space
requirements.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Parameter Specification a
Library Box Height
T200 and T380 65 in. (165 cm)
T680 93 in. (236 cm)
Width
T200 and T380 48 in. (122 cm)
T680 29 in. (74 cm)
Depth
T200 and T380
46 in. (117 cm)
T680
57 in. (145 cm)
Weight Library (base chassis) b
T200 230 lb. (104 kg)
T380 305 lb. (138 kg)
T680 765 lb. (347 kg)
Box and pallet c, d
T200 and T380 Approx. 165 lb. (75 kg)
T680 e Approx. 875 lb. (397 kg)
Components Box f The weight of the components box depends on how many TeraPack cases,
power supplies, controllers, and media you ordered with the library.
a. Specifications are subject to change at any time without notice.
b. The base chassis does not contain drives, media, QIPs, or power supply modules.
c. Includes the weight of the accessory box (approximately 50 lb. (23 kg).
d. Accessory box contains the rackmounting kit, the protective back cover, a tool kit, and product documentation.
e. Includes the weight of the accessory box (approximately 10 lb. (4.5 kg).
f. The size and weight depend on the number and type of components in the box. To calculate the approximate weight of all the
components, add 15 lbs (7 kg) for each drive, 5 lb. (1.8 kg) for each TeraPack magazine full of media, 6 lb. (2.7 kg) for each RXT media
pack, 5 lbs. (1.8 kg) for each QIP, and 4 lbs. (1.5 kg) for each power supply.
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Library Specifications
Power Specifications
This section describes the power specifications for the library.
Risk of electrical shock. To prevent the possibility of electrical shock, install cord
Warning locks on the AC power cords and a permanent grounding wire between the chassis
and earth ground.
German: Gefahr eines elektrischen Schlages. Um zu verhindern, dass die
Möglichkeit eines elektrischen Schlages, der Installation von Kabel-Sperren auf
den AC Netzkabel und eine ständige Erdung Draht zwischen den Chassis und
Masse.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Refer to the table in Input Power Requirements on page 453 to determine the
Caution maximum number of drives that can be installed when operating the library at
100–130 VAC.
Notes: Install the included cord locks to prevent the power cords
from being inadvertently disconnected from the AC input
connectors. If the male connector does not have a twist lock,
an additional grounding wire from the chassis to earth
ground is required. For instructions on installing cord locks
and the grounding wire, see Installing Cord Locks and
Chassis Grounding on page 403.
The supply-end connector is considered the disconnect for
the unit. Make sure that the socket-outlet for the AC
connections is in an accessible location near the library.
To use the library outside of North America, the power cord
must meet the specifications for that country, as described in
the following sections. If the male connector does not have a
twist lock, an additional grounding wire from the chassis to
earth ground is required.
100–130 VAC Power Cord for Use in North America The criteria for a 100-volt
to 130-volt AC power cord in North America are as follows:
Parameter Specification
Power cordage Three-conductor, 14 AWG
Power input connectors NEMA 5-15P, male
IEC 60320-C19, female
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Library Specifications
200–240 VAC Power Cord for Use in North America and Korea The criteria
for a 200-volt to 240-volt AC power cord in North America and Korea are
as follows:
Parameter Specification
Power cordage SJT type, three-conductor, 14 AWG minimum a
Power input connectors NEMA L6-20P, male
IEC 60320-C19, female
a. Power cord must comply with local electrical code.
200–240 VAC Power Cord for International Use The criteria for an
international 200-volt to 240-volt AC power cord are as follows:
Parameter Specification
Power cordage Flexible, HAR (harmonized) type H05VV-F, three
conductor, cord with minimum conductor size of
0.03 square inches (1.0 square millimeter).
Power input connectors Male connector must be of the proper type,
rating, and safety approval for the intended
country (see Supply-end Connector Types for
available power cord connectors).
IEC 60320-C19, female
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
a. For non-locking supply-end plugs, an additional grounding wire from the chassis to earth ground is
required.
Parameter Specification
Power Nominal: 125 watts
Consumption
Maximum: 175 watts
Heat Load Nominal: 427 BTU/hour
Maximum: 598 BTU/hour
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Library Specifications
Use the following table, which shows the power and cooling requirements
for the library using Fibre Channel LTO-4 tape drives, as a guideline for
determining the requirements for your library. Refer to the information in
Tape Drive and Media Specifications on page 462 and RXT Drive and
Media Pack Specifications on page 471 for additional detailed drive
specifications.
Environmental Specifications
This section describes environmental specifications for the library. Do not
place the library on a carpeted floor or anywhere else that poses risk for
static discharge that could damage the library and its drives.
The library must be installed in a standard 19-inch (48 cm) rack to prevent tipping.
Warning The rack must be located on a level, hard-surfaced floor such as cement or tile.
German: Die Library muss installiert sein, in einem Standard-Rack 48 cm
Ablagerung zu verhindern. Das Rack muss sich auf eine ebene, harte Oberfläche
Stock wie Zement oder Fliese.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
The following tables list the general environmental specifications for the
library.
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Interoperability and Software Compatibility
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Appendix D — Specifications
INTERFACE SPECIFICATIONS
Important Ethernet QIPs (E-QIPs) are only supported as legacy devices. They are no longer
available for purchase.
This section provides information about the interfaces used to connect the
library and tape drives to the host systems. It also provides information
about the Ethernet interface used to access the library’s BlueScale web
interface.
The library QIPs support either Fibre Channel (F-QIP) or Gigabit Ethernet
(E-QIP) host interfaces. Direct-attach tape drives have either a native Fibre
Channel interface or a Ultra 320 LVD SCSI bus interface (through a SCSI
bus expansion module).
Important Connecting SCSI drives through a QIP is only supported as a legacy solution.
When direct-attach drives are used without a QIP, robot control commands
from the host are routed to the transporter through LUN 1 of one of the
tape drives in the partition. The tape drive reports the transporter as
“SPECTRA PYTHON” on LUN 1. LUN 0 is the tape drive itself.
For information about how LTO Ultrium tape drive’s support SCSI
communications, refer to the tape drive documentation, available from
IBM at www.storage.ibm.com/tape/lto/oem/index.html.
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Interface Specifications
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
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User Guide 91090000
Tape Drive and Media Specifications
LTO-4 Drive
When connecting to a Fibre Channel network, LTO-4 Fibre Channel drives
will attempt to connect at 4 Gb/sec., but will auto-negotiate down to
2 Gb/sec. or 1 Gb/sec., depending on the interface used.
Parameter Specification
Sustained transfer rate a, b SCSI: 70 MB/sec native (140 MB/sec
compressed); 504 GB/hour
Fibre Channel: 120 MB/sec native (240 MB/sec
compressed); 864 GB/hour
Average file access time 65 seconds
Encryption capability AES 256-bit
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption SCSI: 26.5 watts typical read/write
Idle: 9.5 watts
Fibre Channel: 29.5 watts typical read/write
Idle: 12.5 watts
a. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
LTO-4 Drives and Encryption The LTO-4 drive can read and write to LTO-3
media, and read LTO-2 media. The LTO-4 tape drive supports data
encryption, with minimal latency to permit encryption set-up. However,
the rate at which data is transferred from the host is not affected, since the
encryption and decryption capability resides in the drive.
The BlueScale Encryption and key management interface support for
drive-based encryption is documented in the BlueScale Encryption User
Guide. If you choose not to use BlueScale key management with drive-
based encryption, you must use a key management application (if any are
available that support LTO encryption) that runs on a separate host.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
LTO-3 Drives
Parameter Specification
Sustained transfer rate a,b 80 MB/sec native (160 MB/sec compressed)
Average file access time 54 seconds
Encryption capability No
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption 28 watts typical (49 watts maximum)
a. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
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Tape Drive and Media Specifications
LTO-2 Drives
Parameter Specification
Sustained transfer rate a, b 35 MB/sec native (70 MB/sec compressed)
Average file access time 65 seconds
Encryption capability No
WORM capability No
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption 29 watts typical (50 watts maximum)
a. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
Parameter Specification
Tape capacity a 300 GB native
Sustained transfer rate b, c 36 MB/sec native (72 MB/sec compressed)
Average file access time 79 seconds
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 17 bits read
Power consumption 32 watts typical, streaming/writing
a. Using Super DLTtape II. Actual capacity depends on the type of data.
b. Compression throughput depends on the type of data.
c. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Environmental Requirements
The following table lists the specifications for storage temperature and
other environmental requirements for tape media. Do not allow the
temperature and humidity in the storage environment to fluctuate.
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Tape Drive and Media Specifications
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Important The bar-code label must only have one bar code on it. If multiple bar codes are
present, the library’s bard-code scanner cannot determine which one to process
when scanning the cartridge.
Alphanumeric
Bar code start character characters Bar code stop character
17 mm
+0/–0.8 11.1 mm,
minimum
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Tape Drive and Media Specifications
Detailed Specifications
For the full bar-code label specification, see www-01.ibm.com/support/
docview.wss?uid=ssg1S7000429&aid=1. Unless otherwise specified,
tolerances are X.XXX ± 0.127 mm, X.XXX ± 0.762 mm.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Bar-Code Data
The bar-code data string consists of a start character, eight alphanumeric
characters, and the stop character. Quiet zones precede and follow the start
and stop characters.
The first six (6) characters following the start character can be any
combination of upper case A-Z or 0-9 (for example, ABC123) to identify
the cartridge Volume Serial Number.
The last two (2) characters are the media identifier and indicate the LTO
cartridge Media Type (for example, “L” for LTO and “4” for an LTO-4
cartridge). The bar-code string can be printed in either direction on the
label and must begin and end with a valid start/stop character ( * ).
The label must be printed so that bar-code data is positioned along the
edge of the label that will be closest to the hub side of the cartridge.
The AIM Uniform Symbol USS-39 specification provides detailed
information about the format of the start character, the series of characters
that make up the bar-code data, and the stop character.
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RXT Drive and Media Pack Specifications
RXT Drives
RXT150 drives are the same size as a standard full-height tape drive. They
mount into a drive sled similar to the ones used for the tape drives. The
RXT drives use an internal RAID controller to write data to RXT media
packs.
Transfer Rates
The drives in an RXT media pack achieve native transfer rates of up to
110MB/sec when configured as RAID 0 in an optimal environment (that is,
with an optimal data source and optimal performance from the server
connected to the RXT drive). The RAID level configured on the RXT media
pack, its network configuration, and the use of data compression will affect
the transfer rate. Optimizing Performance on page 435 for information
about obtaining the best possible performance.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Physical Specifications
Parameter Specification
Reliability 100,000 media insertion and removal cycles
Power consumption 20 watts, typical
55 watts, maximum
Environment Specifications
The following table lists the specifications for storage temperature and
other environmental requirements for RXT drives. Do not allow the
temperature and humidity in the storage environment to fluctuate.
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RXT Drive and Media Pack Specifications
Physical Specifications
Parameter Specification
Dimensions HxWxD
2.4in x 4.6in x 10.1in
6.1cm x 21.1cm x 25.4cm
Reliability 10,000 media insertion and removal cycles
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix D — Specifications
Environmental Specifications
The following table lists the environmental specifications for RXT media
packs.
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Appendix E
Regulatory & Safety Standards
The Spectra T200, T380, and T680 libraries comply with the safety and
regulatory agency standards listed below when installed by a Spectra
Logic Certified engineer or third-party provider.
EU DECLARATION OF CONFORMITY
We:
Spectra Logic Corporation
1700 North 55th Street
Boulder, CO 80301 USA
declare under sole responsibility that the
Spectra T200, T380, and T680 Libraries
to which this declaration relates, meets the essential health and safety
requirements and is in conformity with the EU Directives listed below
using the relevant section of the EU standards and other normative
documents listed in the following table.
Directive Specification
EN 55022: 1994 Information technology equipment. Radio disturbance characteristics. Limits
and methods of measurement
ANSI 63.4: 2003 Methods of Measurement of Radio-Noise Emissions from Low-Voltage
Electrical and Electronic Equipment in the Range of 9 kHz to 40 GHz
CFR 47, FCC Part 15 See FCC Notice on page 477
CISPR 11: 1997 Industrial scientific and medical (ISM) radio-frequency equipment —
Electromagnetic disturbance characteristics — Limits and methods of
measurements
CISPR 16-1: 2002 Specification for radio disturbance and immunity measuring apparatus and
methods. Radio disturbance and immunity measuring apparatus.
CISPER 22: 1993 Limits and methods of measurements of radio interference characteristics of
information technology equipment
475
Appendix E — Regulatory & Safety Standards
Directive Specification
EN 55024: 1998 Information Technology Equipment – Immunity Characteristics Limits and
Methods of Measurement
EN 61000-4-2 1995 + A1:1998 + A2:2001: Electrostatic Discharge
EN 61000-4-3 1995 + A1:1998 + A2:2001, ENV 50204: 1995: Radiated RF
Immunity
EN 61000-4-4 1995 + A1:2001:Electrical Fast Transient/Burst
EN 61000-4-5 1995 + A1:2001 + A2:2001: Surge Immunity
EN 61000-4-6 1996 + A1:2001 + A2:2001: Conducted RF Immunity
EN 61000-4-8 1994 + A1:2001: Power Frequency H-field Immunity
EN 61000-4-11 1994 + A1:2001: Voltage Dips and Interrupts
EN 60601-1-2: 2001 Medical electrical equipment – Part 1-2: General requirements for basic safety
and essential performance – Collateral standard: Electromagnetic compatibility
– Requirements and tests
EN 61000-3-2: 2000 Power Line Harmonics, Class A
(includes A14: 2001)
EN 61000-3-3: 1995 Power Line Flicker
+ A1: 2001
EN61000-6-3: 2001 Electromagnetic compatibility (EMC). Generic standards. Emission standard
for residential, commercial and light-industrial environments
EN 61000-6-4: 2001 Electromagnetic compatibility (EMC). Generic standards. Emission standard
for industrial environments
EN61326: 2002 Electrical equipment for measurement, control and laboratory use. EMC
requirements
EU Directive 2002/ RoHS. Restriction of the use of certain hazardous substances in electrical and
95/EC electronic equipment.
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User Guide 91090000
FCC Notice
FCC NOTICE
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to CFR 47, Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case the user will be required to
correct the interference at the user’s own expense.
The CE marking has been affixed on this device according to Article 10 of
the EU Directive 90/336/EEC.
Note: To meet CE certification requirements, you must be running
your library on an uninterruptable power supply.
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix E — Regulatory & Safety Standards
UL Accreditation
The safety issues of this information technology equipment type have been
evaluated by a government-accredited European third-party organization,
such as UL Demko International.
The CE marking has been affixed on this device according to Article 10 of
the EU Directive 90/336/EEC.
Note: To meet CE certification requirements, you must be running
your library on an uninterruptable power supply.
This Mass Storage Device has been evaluated and determined to comply
with the Safety Requirements of the International Standard for Information
Technology Equipment, IEC 60950-1, First Edition. The evaluation was
conducted by a Underwriters Laboratories (UL). UL participates in the CB
Scheme as a National Certification Body certified by the IECEE.
HAZARDOUS MATERIALS
The Spectra T200, T380, and T680 complies with the following domestic
and international hazardous materials directives.
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Hazardous Materials
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January 2010 Spectra T200, T380, and T680 Libraries
Appendix E — Regulatory & Safety Standards
Notes
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User Guide 91090000
Glossary of Terms
A
administrator A type of library user who is allowed control of the library, but cannot
control who else is allowed access to the library.
AES-256 Advanced Encryption Standard (AES) algorithm that uses a 256-bit key.
AES is the NIST-approved encryption algorithm that is used by the federal
government and that is being broadly adopted.
B
BlueScale Software used by Spectra Logic libraries that provides the library
intelligence along with the Spectra Logic encryption solution and key
management.
bus A bus is a collection of wires through which data is transmitted from one
part of a computer to another (or from one device to another).
C
CAN Controller Area Network. The internal bus system over which the library is
controlled.
chambers Semi-enclosed locations where TeraPack magazines are stored inside the
library.
481
Glossary of Terms — D
Controller Controller is another name for QIP; it is assigned to control each partition.
Also see QIP.
D
DAS Direct Attached Storage.
DBA Drive Bay Assembly. Each DBA can contain up to four drive sleds; it can
also contain one QIP for controlling the drives in that DBA. Each DBA
requires its own power supply (an N2 option is available). Each library can
hold up to three DBAs.
E
EDU Endura Decryption Utility. A command-line data decryption utility that
can be installed on any computer running the Linux operating system, to
be used if no Spectra library is available at time of data decryption and
restoration. To use EDU, attach the recommended two tape drives to the
Linux host running the utility, then use EDU to decrypt data from the
encrypted tape and write the decrypted data back to tape. If you have only
one tape drive, make sure that the Linux host has enough available disk
space to store the data as it’s decrypted from the tape. Once the data is
decrypted and written to tape, it can then be restored using backup
software.
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Glossary of Terms — F
F
F-QIP Fibre Channel QIP. An intelligent device that controls the library’s interface
with drives over a Fibre Channel connection. It also provides the control
path for motion commands from the host to the transporter.
FH Used in the drive identifier to indicate that the drive is a full-height drive.
Fibre Channel The ANSI standard that defines an ultra high-speed, content independent,
multi-level data transmission interface that can support multiple protocols
simultaneously and provide connectivity to millions of devices over
copper and/or fiber optic physical media. Fibre Channel provides the best
characteristics of both networks and channels using SCSI and other Upper
Level Protocols (ULP). Fibre Channel operates at speeds of 200 MB per
second over distances of up to 100 meters using copper media or up to 10
kilometers over optical fiber.
H
hard address The AL_PA (Arbitrated Loop Physical Address) that the Fibre Channel
port on a device attempts to acquire during Loop Initialization. The hard
address is set when configuring a F-QIP or direct-attach Fibre Channel
drive in a partition. See also loop ID.
hardware ID A unique number for the library that is required to purchase options or
upgrades. The hardware ID is located in the Option Enablement portion of
the System Setup screen.
HBA Host Bus Adapter. It is a device that connects one or more peripheral units
to a computer. It is typically an expansion card that plugs into the bus.
HTML HyperText Markup Language. The document format used on the web.
Web pages are built with HTML tags (codes) embedded in the text. HTML
defines the page layout, fonts, and graphic elements as well as the
hypertext links to other documents on the web.
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January 2010 Spectra T200, T380, and T680 Libraries
Glossary of Terms — I
I
IP Internet Protocol.
IP address An IP designation that the library uses when accessed remotely over the
internet or an intranet.
I/O Input/output.
L
LAN Local Area Network. A communications network that serves a confined
geographical area. It attaches clients (users’ workstations) and servers that
hold programs and data shared by the clients.
LC Library Controller. The graphical user interface for the library, which can
be accessed from the library’s touch screen or through a keyboard and
monitor connected to the LCM.
LCM Library Control Module. The LCM provides the operating system and
circuitry for the Library Controller (LC), which provides the BlueScale user
interface on the library’s touch screen. The LCM also maintains the MLM
database, system logs, and other information related to the current system
status. An embedded web server provides remote access to the user
interface through the Remote Library Controller (RLC) using a standard
web browser. Also see RCM.
loop ID The address of a Fibre Channel port on a Fibre Channel network using an
arbitrated loop topology. The loop ID can be any value from zero to 126.
The Loop ID is used to represent a port’s AL_PA on a loop. During the loop
initialization process (LIP) on an arbitrated loop, a Fibre Channel device
obtains a Loop ID for each of its Fibre Channel ports. If possible, the Loop
ID is the same as the hard address. Also see AL_PA, hard address.
LUN Logical Unit Number. A unique identifier used by a SCSI device that
enables it to address up to eight separate devices (each of which is a logical
unit).
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M
Mb/sec Megabits per second, a measure of data transfer speed.
N
NAS Network Attached Storage. A network environment that uses a dedicated
file sharing device. The server processes the data, and the NAS device
delivers the data to the user. A NAS device can exist outside the server in a
LAN.
O
operator A type of library user allowed limited access to the library. The operator
can move, import, and export media, but is denied access to more sensitive
library operations such as library configuration, user management, and
diagnostics.
P
package A collection of firmware files that are bundled together to simplify the
installation of firmware upgrades.
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physical The entire library, regardless of how it is viewed or used across the
library network (that is, it may be configured to be viewed as one or more
partitions). Compare to partition.
pools Logical sections within a partition—a storage pool used for backups and
restores, and an entry/exit pool for importing and exporting media.
Q
QIP Quad-Interface Processor. The QIP converts Fibre Channel or Gigabit
Ethernet transfer protocols to the current drive communication protocol.
Each QIP controls up to four drives in the library.
R
RCM Robotics Control Module. The RCM maintains all of the information
relating to the logical library, including information about the location and
status of each element in the library and the raw media inventory. The
RCM also contains the circuitry and logic to control the library robotics.
Also see LCM.
RLC Remote Library Controller. Provides the BlueScale web interface for
remote management for the library. Using a specific IP address, the library
can be managed using a standard web browser.
RMA Return Materials Authorization. Required by Spectra Logic for the repair
or exchange of any library components.
S
SAN Storage Area Network. A SAN is a network environment involving a high
speed subnetwork allowing storage devices to be shared.
SLS Shared Library Services. A feature of Spectra Logic libraries that allows
users to allocate the library’s resources across various platforms by creating
distinct partitions. Also see partition.
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SMTP Simple Mail Transfer Protocol. The standard Internet email protocol. It is a
TCP/IP protocol that defines the message format and the message transfer
agent (MTA), which stores and forwards the mail.
SSL Secure Sockets Layer. A security protocol created by Netscape that has
become an international Internet standard for handling sensitive
information. SSL encodes the information sent across the Ethernet
connection to the user accessing the RLC. This is especially important
when the user is accessing user passwords and other sensitive information.
SSL technology is embedded in all popular browsers and engages
automatically when the user connects to a Web server that is SSL-enabled.
Web sites using SSL indicate SSL security with an address that begins with
HTTPS. The S indicates a secure connection.
When a browser connects to an SSL server, it automatically asks the server
for a digital Certificate of Authority (CA). This digital certificate
authenticates the server’s identity, making sure that the domain name
matches the name on the CA, and that the CA has been generated by a
trusted authority and bears a valid digital signature.
Note: Spectra Logic’s CA is self-signed. You may receive a warning
stating this fact when you initially connect a browser to the
library.
storage pool The logical section in a partition that contains the set of cartridges used for
backups and restores.
superuser A category of library user with full library privileges, including the ability
to configure others’ access to the library.
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Glossary of Terms — T
support ticket SpectraGuard opens support tickets to record problems experienced with
your library. When a new support ticket is created, it is assigned a number;
the support technician handling the problem uses that ticket to track the
actions taken to resolve the problem.
T
TAP TeraPack Access Port. The TAP provides the means through which
TeraPack magazines are loaded into and unloaded from the library.
TeraPack The library’s tape handling element. The TeraPack magazine holds
magazine cartridges that the library uses to group and move media.
transporter The robotic mechanism within the library that moves media packs to
designated locations, moves individual cartridges into and out of tape
drives and TeraPack magazines and moves media packs to and from the
TAP.
U
USB Universal Serial Bus. A hardware interface with a hot-swap capability that
allows it to be plugged in and unplugged without turning off the system.
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V
virtual library See partition.
W
WWN World Wide Name. A unique 48-bit or 64-bit number that identifies a
device or port to the Fibre Channel network. Each Fibre Channel device is
assigned one or more unique identifiers or world-wide names at the time it
is built. These names stay with the device for its lifetime.
X
XML eXtensible Markup Language. A universal format for structured
documents and data on the World Wide Web.
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Notes
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Index
agency declarations (continued) auto-negotiate, F-QIP fibre
A regulatory 475 to 476 mode 226
RoHS 479 auto-save configuration file
AC power RoHS, China 479 description 282, 286
connecting to library 32 safety 477 enable email 282 to 283
cord and connector types 453 WEEE 478 using to restore
cord locks 404 to 405 air filter library 111 to 115
grounding location 27 AutoSend profile
requirement 403 to 406 configuring 253
replacing 386 to 388
grounding wire 406 including SpectraGuard
alarms, configuring in
specifications 453 AutoSupport 255 to 256 Support 254
switch and connector architecture AutoSupport Log (ASL)
description 32 description 248
Auto Drive Clean 49 to 51
warning 4 sending automatically 257
bus expansion
accessing module 55 to 56 sending manually 258 to 262
air filter 387 cleaning partition 47 See also Log Forwarding
interior connectivity 52 to 58 AutoSupport, configuring
components 347 to 358 AutoSend profile 253
direct-attach FC drives 59
user interface 70 to 71 creating/modifying
entry/exit pool 48
accessories profiles 252 to 255
free pool 48
how to order 442 critical alarm
partitions 45 to 48
media and bar-code notification 255 to 256
storage pool 49
labels 442 deleting profiles 255
asterisk (*)
USB drive 445 log set forwarding
bar code in MLM reports 163
activation key code, entering 271 recipient 257
bar codes in MLM record 192
adding a new user 267 mail recipients 251
expired cleaning
address, drives requirements 250
cartridge 122
direct-attach FC 219 AutoSupport, using
in password field 267
E-QIP partition 231 to 233 creating a new HHM
attention required notification
F-QIP-attached 226 ticket 93 to 96
drive health 197
SCSI ID, direct-attach creating a new support
media health 178 ticket 258 to 262
drive 221
system 76 overview 248 to 250
address, F-QIP ports 225 to 226
auto discovery for MLM-enabled updating a ticket 262 to 263
address, IP address
media, enabling 166 to 167
camera 290 to 293 average status, media health 177
Auto Drive Clean
E-QIP ports 231 to 233
cleaning partition
library 278 to 279 description 47
address, SMTP 281 configuring a cleaning B
Administrator group partition 236 to 238
default user name 71 description 49 to 51 backup
privileges 71 enabling 216 auto-save configuration 286
agency declarations requirements for using 50, encryption keys 320 to 324
EU Declaration of 132 library
Conformity 475 to 476 using to manually clean a configuration 285 to 289
FCC notice 477 drive 413 MLM database 187 to 189
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Index – E
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Index – F
497
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Index – G
498
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Index – K
499
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Index – L
500
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Index – M
501
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Index – M
502
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Index – N
503
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Index – P
504
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Index – Q
505
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Index – S
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Index – T
507
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Index – T
508
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Index – U
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Index – V
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