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To cite this Article Roberts, Richard J. and Zulfacar, Diane M.(1986) 'Developing Complementarity between Generic and
Methods Approaches to Social Work Practice An Exploration of Some Problems in Curriculum Design.', Australian
Social Work, 39: 4, 27 — 34
To link to this Article: DOI: 10.1080/03124078608549941
URL: http://dx.doi.org/10.1080/03124078608549941
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of the artificial boundaries drawn by
6
the methods where the danger
existed of having the methods
Developing Complementarity between preference of the practitioner
Generic and Methods Approaches to determine both the nature and
treatment of the problem. Likewise a
Social Work Practice social worker educated primarily
within the mode of a particular
An Exploration of Some Problems in Curriculum agency setting was in danger of
Design. imposing existing boundaries of
agency function and practitioner
RICHARD J. ROBERTS* roles. This could prematurely
DIANE M. ZULFACAR* constrain the scope of assessment
and subsequent intervention.
This article explores some of the problems associated with developing social
1
work practice curriculum based upon generic and methods approaches. The (2) Most generic frameworks of
article explores important dynamics which influenced the design of the social practice are described in texts
work practice curriculum during the years 1978 to 1982 at the School of Social claiming their usefulness for the
7
Work, University of New South Wales. A critique of generic and methods beginning student . These texts often
approaches as a basis for curriculum design is developed. It is concluded that set out to link the explicated
because of the limitations of either one of these approaches alone, they need to conceptual framework to the
be used in a complementary way. This position was first asserted by Harriett pragmatics of practice, to link class
Bartlett in 1970, however subsequent literature gives no indication of this room teaching to teaching in the
8
oriented' or 'problem-solving'
approach' in which pathology is not
necessarily seen to be within the
person or group requesting
10
assistance .
INTRODUCTION noted as well, that during this (3) The authors claim their
The School of Social Work, period, students continued to study frameworks to be useful devices for
University of New South Wales, selected methods in their final year. linking the various socio-behavioural
offers a four year full time However the content and process of theories ('foundation theories' or
programme for the degree of this final practice year are not dealt 'theories for practice') to a 'practice
11
Bachelor of Social Work . A 2
with in this paper. theory' . The use of an 'ecological
12
summary of the content of the first perspective' for example, requires
two years of the practice sequence the student to link the theories
between the years 1978 and 1982 is T H E FIRST YEAR OF T H E studied in other subjects to the
provided in Table 1. In 1978 and PRACTICE S E Q U E N C E modus operandi of social work
1979 the first two years were based In 1978 the School decided to practice when assessing and
upon a generic perspective alone, but expand its teaching of generic intervening. It is noted by Bartlett
from 1980, the second year was
4
approaches and to test and develop and some subsequent writers, that
revised to provide an introduction to further practice models based upon unless theories for practice are
each of the four orthodox methods emerging 'generic theory.' clearly linked to a social work frame
3
of practice . The process that led of reference, then there is the danger
from antagonism to an eventual The Strengths in using 'Generic of social work being skewed in the
synthesis of generic and methods Theory' for Curriculum Design direction of another discipline and
13
perspectives in our School's (1) It introduced students to a hence losing its own identity .
curriculum design is described. It perspective of practice which was (4) The frameworks provide tools for
should be noted that the authors neither bound to orthodox methods students to differentiate clearly the
held major responsibility for the parameters nor fields or settings of various systems with which they
subjects which are described and practice. This allowed students to be work, for example, 'client', 'agency',
critiqued in this paper. It should be presented with the widest possible 'action', 'target'," 'problem identi
range of aetiology and remedies 15
fication', and 'professional' . Such a
when making assessments, conceptualisation helps in the
considering points for intervention, defining of 'client' and 'non-client'
*Both authors are Lecturers in the and deciding upon technologies of systems. It enables a differentiation
School of Social Work, University of 3
New South Wales. They are both practice to meet the goals set. For between 'client' and 'target' whereby
Ph.D. students in that School. some time writers had been critical the person or group requesting
TABLE 1
S U M M A R Y O F C O N T E N T S O F B.S.W. P R A C T I C E CURRICULUM
1978-1982
Session 2 Session 2
General tasks of assessing, planning, Students presented reports of "taskforce"
intervening, re-evaluation, termination. (self-learning groups). Topics could be on any
Introduction to 5 frameworks (Bartlett, Baker, aspect of practice, either focussed on
Pincus & Minahan, Loewenberg, Compton & particular agency or setting, selected social
Galaway). problem, or application of a technique or
model.
(1 hr lecture, 1'/zhrs seminar, 1 hr/fortnight
skills). (2hr lecture/workshop).
1979 Similar to 1 9 7 8 , but frameworks reduced to 4 Similar to 1 9 7 8 .
(overview of 2, 2 in detail).
1980 "Similar to 1 9 7 8 but less time on generic Introduction to casework, group work,
themes & more time on effective community work, and administration. Each
communication skills, & task of assessing. method studied in terms of beginning, middle,
Frameworks reduced to 3 : Baker, Compton & and ending phases. No linkage with generic
Galaway, and Pincus & Minahan. perspectives.
1981 Similar to 1 9 8 0 . Instead of study of Methods presented as complementary to
frameworks in toto, selected concepts from generic perspectives. Methods taught not as
Baker, Pincus & Minahan, Compton & discrete but each viewed in terms of its
Galaway, & Middleman & Goldberg. contribution to social work practice as a
whole. In addition, selected skills taught.
Examination of ideological underpinnings of
practice.
1982 Similar to 1 9 8 1 . Similar to 1 9 8 1 .
teaching this material to under isation at this stage of the course, complement deductive with
graduate students gave rise to our and the reported difficulties in inductive teaching strategies became
recognition of a number of attempting to apply this broad increasingly apparent because, (a)
important issues. Our experience led approach to the first field this was thefirst subject of a practice
27
to modifications in the way material placement . sequence, (b) students were mainly
was taught and this is reflected in Two major difficulties with this young and without employment
50
Table 1. The most significant issues change were noted. Firstly, the experience , (c) the frameworks con
leading to curriculum modifications justification of the selection of'parts' ceptualised social work practice at a
were as follows: of frameworks considered 'useful' high order of generality. This was
was problematic. Secondly, to date most required when dealing with the
(1) Conceptual appreciation of the no systematic study has been made task of assessing, planning and
practice theory versus utility for of this class of writing and the intervening. Without linking these
practice connections these frameworks have general tasks to specific examples
This centred around the need to
28
with each other . A more serious and without linking them to specific
consider: (a) the frameworks as difficulty was the limited critique social contexts (both socio-political
developments of practice theory and which could be made of any one as well as agency), then the tasks
the contributions of this class of framework when it was not being were seen as far too abstract and use
writing to practice, and (b) how the examined in toto. in practice difficult, if not
frameworks, as a whole or in part, impossible.
could be used in practice. (2) Conceptual understanding
The number of frameworks to versus skills development (4) Theories for Practice and
be studied caused considerable An issue arose in deciding the Practice Theory
consternation. The problem of balance of time to be spent on (a) As noted previously these
deciding how many frameworks to developing theoretical and frameworks claimed to link together
study, and which ones, was made conceptual understanding, and (b) a range of theories from the socio-
difficult by the fact that each developing basic skills to apply the behavioural sciences in order to
framework had its own strengths f r a m e w o r k s , p a r t i c u l a r l y in inform the practitioner how to link
and weaknesses. No one framework preparing students for their first field this to social work's own purposes
was considered adequate to be placement. A related problem was and technologies. The biopsycho-
studied alone, thus the selection was the selection of particular skills to be social model is one such example".
based partly on the complementarity taught. The broad parameters set by Given the need for social work
of different generic frameworks and these frameworks required students practice to draw on a range of
their utility for practice. Initially five to learn both micro skills of working relevant underpinning theory, such a
25
frameworks were prescribed with with individuals and small groups as model is useful. However in terms of
the expectation that students would well as macro skills of intervention theory construction such attempts
selection, no criteria for choice of generic, unitary, generalise link the individual person and
which variables on a case are more ecological, systems, common base, environment, the private and the
important than others (after integrated, are to be found in the public. It is not possible to present a
partialisation), and no prediction literature. Some writers treat the technology as if it was neutral. A
concerning likely outcomes. While nomenclature as synonymous . 36
profession which claims to be
social systems analysis is widely used However on face value the words involved in social change, in the
in social work practice, its benefit to denote different meanings. The word distribution and redistribution of
34
social work is still being debated. . unitary, for example, is particularly resources, and access to power over
The use of generic frameworks problematic because it conjures up decision making, cannot prescribe a
and social systems analysis increases notions of unity, oneness, consensus, means without considering a justi
the number of variables to be taken hegemony. Pincus and Minahan fication for a particular end.
into account. While this increases have been accused of postulating In terms of curriculum these
1
the social worker's options it does their approach as a supra-methotf a issues were introduced while making
38
make the analysis more complex . 33
position they emphatically reject . a critique of the frameworks, either
For the experienced practitioner this This confusion of nomenclature has individually or collectively. Such a
can be handled by an arbitrary led to confusion in terms of critique was made difficult by the
limitation of the variables (both in expectations. Because no systematic students' lack of knowledge about
terms of case material and possible analysis has been made of these other (non generic) approaches to
theories of explanation) resulting frameworks to date, one does not social work. It was often reported by
from his or her own practice and really know how much the practitioners that the generic
personal ideologies, personal biasses confusion rests w i t h the approaches made sense to them
relating to the purposes of social nomenclature alone, and how much having already acquired a know
work, agency opportunities and rests with the substantive content of ledge of other (usually methods)
constraints, or merely selective the frameworks. approaches. It was very difficult for
perception or convenience. The When the results of such students to appreciate the relative
problem however in our programme, analysis are available, the use of strengths and weaknesses in the
was that the student had little or no these frameworks as a class might be absence of comparative data. The
experience in handling social work seen as unjustified if substantial dilemma in terms of curriculum
problems. The student had no differences emerge between them. design was to present a detailed
practice experience on which to rely. critique and hence 'overload' the
How does resorting to practice (6) Lack of explicit ideology content of the subject; or utilise
theory help? This merely says choose Few of the frameworks deal 'useful' parts of frameworks without
variables which are 'relevant', explicitly with the ideology of a more detailed critique. The trend
choose theories that are more likely practice. This proves a weakness in was to the latter given a mounting
to achieve the goals than others. assessing each framework in its own pressure from students and field
social work in local government. second year was based upon a role the generic base. For example, it is
With these 'specialisations' most conceptualisation of social work extremely difficult to apply the roles
practitioners, as field instructors, practice. More specifically, the of advocate or mediator outside of a
expect students to develop an content was based on Baker's Multi- particular context. What criteria, for
understanding of and skills related to role Practitioner Model". Basically example, does a practitioner use to
that specialised form of practice. the model sets out thirteen roles decide what or whose cause will be
Most students, especially in the early ('supporter', 'adviser', 'therapist', advocated? The cause of one
stages of a practice sequence, find it 'care-taker', 'researcher', 'adminis potential client or client group may
difficult to 'bridge the gap' between trator', 'consultant', 'enabler', well conflict with that of another.
specialised modes of practice: to link 'advocate', 'broker', 'mediator', Thus who becomes the client? In
micro and macro skills; to link 'educator', 'coordinator') and eight order to make this decision one must
clinical practice with its social general tasks of practice (assessing, invoke an ideology. No assistance
context. planning, intervening, reevaluating, will be found in this model in order
Given that this practice subject recording, observing, listening, to link a role with a particular
coincided with the student's first interacting). Each one of these roles purpose.
field placement, considerable dis was studied in turn and some skills The roles in the Multirole
sonance occurred where the student relevant to each role taught. Practitioner model are described as if
had been prepared with a broad However this formulation of the agency or social context are not
range of skills, albeit at a practice can be challenged on a important. While Baker and other
rudimentary level, and where the number of grounds. The derivation writers maintain that more research
field instructor .expected a higher of the roles of practice forms part of is needed on each of the roles in
44
level of consolidation in a specialised several conceptualisations of social themselves, we believe that the use
area of practice. work practice. The number of roles of any role conceptualisation in its
A t t e m p t s were made to delineated vary from three to fifty pesent form has very limited use
acquaint field instructors with the
41
two . Writers are not explicit about until more substantive links can be
basic tenets of these 'new' how these roles are formulated: made to specific contexts and
approaches and the educational whether by empirical research or by ideologies of practice.
42
objectives. However these attempts deductive reasoning . Such a
were severely hampered because of discrepancy in the number of roles (2) Subsequent replacement of
the organisational arrangements described makes the use of a role 'Roles' by 'Methods' (1980)
within the School which minimised c o n c e p t u a l i s a t i o n by itself Thus it was the difficulties
contact between classroom teachers, problematic in curriculum design. within the generic approaches in
the Field Education Unit within the While some practitioners have g e n e r a l a n d the M u l t i r o l e
School, and with agency instructors reported the Multirole Practitioner Practitioner Model in particular in
responsible for student supervision. Model as a useful device for the second year which led to the
to 1978. Claims were made by some Linked into these political con the content of the second year built
members of the 'methods faction' siderations, and used to advantage logically on the content of the first
that students were not being by most factions from time to time, year, and that these linkages were
adequately prepared for their was the lack of an explicitly made explicit to students. Essentially
methods elective year. developed set of objectives for the this was done by (i) beginning the
The underlying conflicts Bachelor of Social Work second year with a review of the
between the 'generic' and 'methods' programme. There has never been major contributions of the generic
factions remained unaddressed and agreement within the School about approaches, (ii) providing a rationale
unresolved and hence an antagonism the desired 'end products' of the for moving from generic to methods
was implicit in the 1980 revision of course: no specification of types and material, and (iii) indicating the
first and second year practice levels of competence in knowledge potential for utilising both generic
subjects. In 1980 there was virtually and skills; no agreement as to how and methods approaches in a
no linkage between the content of specialised a graduate of the course complementary fashion in practice.
the first and second year practice is or should be. The closest that the A further significant change to the
curricula and hence students tended School came to such specification second year practice subject was the
to forget or put aside the learning was contained within very general inclusion of material on ideology in
they had acquired in the first year. statements in the University relation to practice.
There was no linkage between 46
Handbook . In the absence of such A more detailed description of
generic and methods perspectives. agreement, specific objectives were each of these modifications follows:
As the methods material carried into left largely to individual lecturers co
the next year, the assumption was ordinating individual subjects. Most (1) Review of the major contributions
often made that 'from now on' the often, staff factions tended to see of generic approaches
methods material is important, and their positions as mutually exclusive Students were encouraged to
the earlier generic material is not. rather than as complementary in any see the utility of these approaches
way. within the context of a critique
which had been developed in the
(3) Barriers to synthesis first year. They were encouraged to
Our experience leads us to appreciate that no one theory or
believe it is essential that any study Generic approaches and Methods conceptual framework was usually
of curriculum change take into as Complementary adequate for practice, and that most
account not only the substantive In 1981, the 'generic' rationale approaches had deficiencies. The
academic arguments but also the of the first year and the 'methods' particular contributions of the
45
'vested interests' of the protagonists rationale of the second year were generic approaches were
of the different positions, the power developed as complementary rather emphasised, viz. their encourage
structures, and the dynamics than antagonistic. Bartlett's ment of practitioners to assess
Work, xiii (4), 1 9 8 0 , pp. 1 0 - 2 5 . 1 9 . R. Middleman, & G. Goldberg, op. cit. 3 8 . A. Pincus & A. Minahan, op. cit. p. xiii.
H . Bartlett, The Common Base of Social Work 2 0 . In order to avoid definitional problems of 'client' 3 9 . S e e for example. W. Jordan, "Against the
Practice, N.A.S.W.. N.Y.. 1 9 7 0 . and 'non-client", Middleman & Goldberg use Unitary Approach," New Society, June. 1 9 7 7 .
P. Boas & J . Crawley, Explorations in Teaching 'sufferer' and "non sufferer'. While this is not R. van Krieken, "Casework Recycled — On Ron
Generic Social Work Theory, P . I T . , Bundoora, without operational difficulties it does help to Baker's 'The Interpersonal Process in Generic
Australia, 1 9 7 5 . differentiate that group of people who work on Social Work'", Australian Social W o r k , 33(4),
B.R. Compton, & B. Gataway, Social Work behalf of others with problems. 1980.
Processes, Dorsey, Illinois, 1 9 7 9 . 2 1 . R. Baker. "Building and Implementing Unitary 4 0 . R. Baker, "The Multirole Practitioner in the
C.B. Germain & A. Gitterman, The Life Model of Social Work Practice: A Personal Account", op. pit. Generic Orientation to Social Work Practice," op.
Social Work Practice, Columbia University Press, 2 2 . S e e for example, G. Egan, The Skilled Helper, cit.. pp. 3 2 7 - 3 5 2 .
N.Y.. 1 9 8 0 . Brooks/Cole, Monterey. Calif., 1 9 7 5 , Stage I skills; 4 1 . ibid. p. 3 3 1 .
H . Goldstein, Social Work Practice — A Unitary A.W. Combs, D . C Avila, & W . W . Purkey, Helping 4 2 . Baker claims the roles were partly formulated
Approach, University Southern California, Relationships — Basic Concepts for the Helping on the basis of observation but nowhere does he
Columbia. 1 9 7 3 . Professions, Allyn & Bacon. Boston. 1 9 7 1 . provide the data on this.
R.W. Klenk & R.M. Ryan, T h e Practice of Social C. Rogers, "The Characteristics of a Helping 4 3 . In personal communications.
Work, Wadsworth. N.Y.. 1 9 7 4 . Relationship," in D.C. Avila. A.W. Combs. & W . W . 44. R. Baker, "Building and Implementing Unitary
F. Loewenberg. Fundamentals of Social Purkey, T h e Helping Relationship Sourcebook, Social Work Practice: A Personal Account," op. cit.
Intervention, Columbia U.P., N.Y., 1 9 7 7 . Allyn & Bacon, Boston. 1 9 7 3 , pp. 2 - 1 8 . p.33.
R. Middleman & G. Goldberg, Social Service 2 3 . A. Pincus & A. Minahan, op. cit. Ch.4, esp. 45. M . Siporin, "Practice Theory and Vested
Delivery — A Structural Approach to Social Work pp. 7 6 - 8 0 . Interests," Social Service Review, Sept.. 1 9 7 8 .
Practice, Columbia U.P., N.Y., 1 9 7 4 . 24. R. Baker, "The Multirole Practitioner in the pp. 4 1 8 - 4 3 5 .
A. Pincus & A. Minahan, Social Work Practice: Generic Orientation to Social Work Practice", Brit. 4 6 . University of New South Wales. Professional
M o d e ! and Method, Itasca. Illinois. 1 9 7 3 . J. Social Work, 6(3), 1 9 7 6 . pp. 3 2 7 - 3 5 2 . Studies Faculty Handbook, years 1 9 7 8 to 1 9 8 2 .
M . Siporin, Introduction to Social Work Practice, 25. Baker. Loewenberg. Compton & Galaway. 4 7 . H. Bartlett, op. cit. p. 5 6 .
Macmillan. N.Y., 1 9 7 5 . Pincus & Minahan, and Bartlett. 4 8 . For example. R. Bailey & M. Brake, Radical
'Methods' refers to the four orthodox methods of 2 6 . H. Goldstein, "A Unitary Approach — Social Work, Arnold, Lond.. 1 9 7 5 .
practice: casework, group work, community work, Implications for Education and Practice," in P. M . Brake & R. Bailey, Radical Social Work
and social work administration. Parsloe ef a/. A Unitary Approach to Social Work Practice, Arnold, Lond., 1 9 8 0 .
2. The B.S.W. programme is four years full time. Practice — Implications for Education and J . Galper, Social Work Practice — A Radical
Between 1 9 7 8 and 1 9 8 2 social work practice was Organization, School of Social Administration, Perspective, Prentice-Hall, New Jersey, 1 9 8 0 .
taught in the second, third, and fourth years. In this University of Dundee. 1 9 7 5 , pp. 38ff. D. Stat ham, Radicals in Social Work, R.K.P.,
paper the practice subjects will be referred to as 2 7 . First Placement commenced midway through Lond.. 1 9 7 8 .