Donna W Whicker

3601 Vegas Plaza Dr Apt 136

Las Vegas, NV 89109
832-594-0671 dw4b24e2@westpost.net SKYPE: donna.whicker
LinkedIn: http://www.linkedin.com/pub/donna-whicker/0/3b4/56b
Summary : I am a US citizen and IT professional with 25+ years executing projec
ts, full life-cycle. I've been rewarded for ability to consistently analyze, pr
ogram, troubleshoot, test and release recondite projects despite time and budget
ary constraints. I've been entrusted with progressively difficult projects in
diverse environments including pharmaceutical, financial and government applicat
ions. I have filled roles as programmer analyst, quality assurance tester, soft
ware support analyst, team manager, team player, database administrator, legacy
system expert, conversion lead, etc. I'm interested in contributing in an ente
rprise that allows me to showcase my skills and challenge me with new opportunit
ies and technologies. I am willing and able to travel 100% of the time.
Skills: DB2, COBOL II, Microfocus COBOL, BTS, MS-Project, TSO, MVS, VSAM, SQL, Q
MF, SPUFI, CICS, IMS DB/DC, s/390, Vantive, FILE-AID/Data Solutions, EASYRIEVE,
COMPAREX, XPEDITOR, Quality Assurance, SYNCSORT, QA-HIPERSTATION, JCL, REXX, MS
-ACCESS, DFSort, FileAid for DB2, JCL Check, CA-Scheduler, CA-7, MS-Office, Net
Express, Oracle, Unix, C++ , PowerBuilder, Visual Basic, Beyond Compare, Mailstr
eam
Work Experience:
Fiser Output Solutions (formerly Personix, Inc), Stafford, TX 2002-2009 Senior S
ystems Consultant
Participated as application team member, application team leader, development te
am supervisor, senior general consultant, subject matter expert for mailing soft
ware (Mailstream) and MicroFocus Cobol.. Development platform is MicroFocus Cob
ol, Windows server 2003.
Ajilon, Inc, Houston, TX 2001-2002 Consultant
Assigned to utilities software vendor an applications programmer. Short term tea
m-lead for a 4-person team doing new development. Instrumental in meeting contr
act goals with the client. Development platform was Microfocus Cobol on a Unix p
latform over an Oracle database using SQL. Some PowerBuilder 7.3 and MS-Access c
oding. The application was utility billing for Severn Trent Systems and incorpo
rated interfaces to Accounts Payable/Accounts Receivable modules.
BMC Software, Inc., Houston, TX 1999-2001 Staff QA Representative
Assigned as QA tester for the DB2 Performance group and identify, isolate, docu
ment and track defects in a software product, which monitored DB2 database syste
ms. Consistently received incentives for achieving quarterly objectives. Tasked
as follows: Execute DBA and system administrator functions for multiple test sub
systems from DB2 V4.1 through DB2 V7.1 and independent completion of testing. Cr
eate, execute and maintain DB2 workloads for existing customer software plus upc
oming releases using multiple tools including File-Aid/Data Solutions. Platfor
m was IBM MVS using DB2 and COBOL, JCL, FileAid, Syncsort, SQL, CICS
The Maxim Group, Raleigh, NC 1997-1999 Consultant
Assigned to GlaxoWellcome to manage and execute Y2K remediation of order process
ing system. Received special recognition from the client. Ask for details. I
designed, built and maintained infrastructure supporting testing of Y2K complia
nce. Facilitated installation and maintenance of Compuware QAHiperstation, and C
ompuware File-Aid/Data Solutions test tools. I updated COBOL and CSP Programs v
ia code, test, and implementation for Y2K and provided on-call support for live
production system. Support included image copies, recovery, data loads and anal
ysis for refreshing the test system data. Platform was IBM MVS using DB2, COBOL
, JCL, FILEAID, SYNCSORT, QAHIPERSTATION, SQL
Computer Professionals Inc., Boston, MA 1994-1997 Consultant
Fidelity Investments, Boston MA 1996-1997
Assigned to Fidelity Investments as programmer analyst supporting systems used f
or Quality Assurance. Platform was IBM MVS using CA-Scheduler, DB2, COBOL, heav
y JCL, File-Aid/Data solutions, SQL, VSAM, CICS
Department of Transportation, Raleigh, NC 1994-1996
Assigned to new development of Drivers License system for monitoring and issuing
licenses to citizens. I managed all batch system interfaces, schedules, proble
m resolution. Designed, coded, tested and implemented programs including the ni
ghtly batch JCL stream to apply traffic violations to individual driving records
. Provided ongoing batch and online maintenance support. Heavy tool usage of J
CL, File-Aid/Data Solutions, Comparex, Easytrieve, Expeditor. Platform was IBM
MVS using DB2, COBOL, JCL, FILEAID, SYSNCORT, SQL, QMF, SPUFI, CICS
Computer Intelligence Inc., Raleigh, NC 1992-1994 Consultant
Assigned to Department of Human Resources, Division of MIS, Welfare application.
Provided maintenance and support for legacy system that administers public aid
programs such as AFDC & Medicaid. Projects included online and batch programs.
provided on-call support, emergency maintenance, scheduled modifications and int
eraction with end-user community. JCL, File-Aid/Data Solutions, Comparex, Easyt
rieve, Expeditor , COBOL, CICS
Computer Professionals, Inc., Charlotte, NC 1991-1992 Consultant
Assigned to NationsBank to support ACH application using PEP+ and PIPS vendor s
oftware. Programmer/analyst on automation project for tracking and processing
ACH files from multiple sources. Provided on-call support, emergency maintena
nce, schedule modification and end-user interaction. Platform was IBM MVS using
IMS DB/DC, JCL, File-Aid/Data Solutions, Comparex, Easytrieve, Expeditor , COBOL
First Union National Bank, Charlotte, NC 1985-1991 Programmer Analyst
Assigned to support Electronic Funds Transfer application using IMS DB/DC. Reco
gnized for mission critical support during hurricane Hugo. Performed roles of nu
merous staff that were not present in the wire transfer area. Coordinated a 4-p
erson team during a 6-month project for standardizing nightly batch job stream f
or new shop standards. Platform was IBM MVS using IMS DB/DC, JCL, File-Aid/Data
Solutions, Comparex, Easytrieve, Expeditor , COBOL
Education
A.A.S., Data Processing
Central Piedmont Community College, Charlotte, NC
A.A. Liberal Arts
Central Piedmont Community College, Charlotte, NC.
Continuing education in pursuit of BS including coursework in Unix, Visual Basic
, Java, MsAcess, project management, economics, etc at all of the following inst
itutions:
Houston Community College
University of North Carolina at Charlotte, Charlotte, NC
Nova University, Ft Lauderdale, FL
Fayetteville Technical Institute, Fayetteville, NC
Campbell University, Buies Creek, NC
Saint Leo Univesity, Tampa, FL (@ 16 hours remaining to BS)

Skill Matrix
S.No Skill Matrix No of years of experience
1 software development and maintenance work experience 20+
2 business analysis work experience 20+
3 work experience with software design 20+
4 work experience of software programming/construction and testing experience 20
+
5 work experience developing project documentation 10+
6 Excellent verbal and written communication skills 40+
7 Graduation from a college or university 2 associate degrees + 20+ yrs relevant
experience
8 COBOL programming work experience 20+
9 DB2 programming work experience 10+
10 CICS work experience 5
11 TSO work experience 15
12 MVS/JCL work experience 15
13 Microsoft Office Suite experience (Excel, Word, Access, etc.) 20+
14 Visio 3
15 Work experience with VSAM, Endevor, and Xpediter, QA Hiperstation, FileAid et
c 15
16 Familiarity with System Development Life Cycle 20+
17 Experience with Enterprise Level Application Development spanning two or more
business areas 20+
18 Java programming work experience 2 university semesters, basic java and advan
ced java, no applied experience
19 SQL, QMF, SPUFI 10+
20 Oracle databases and platform 1

Professional References
Jennie Salazar
Principle Attorney
jls@jlsalazar.com
The JL Salazar Law Firm, pllc
PO Box 131004
Houston, TX 77219-1004
(888) 881-2388
Karen Artman
Vice President, eBusiness and Operational Systems
FiservOutput Solutions
Karen.artman@fiserv.com
860.643.1925
Javier Martin, PMP
PMO Project Manager
Sysco
javimartin@hotmail.com
281.222.7225

Bobby Oubre
IT Manager
Fiserv Output Solutions
bobby.oubre@fiserv.com
800.736.2677