Christopher Panetta

24 Poplar Place, Bay Shore, NY, 11706

631-805-5583
cp4b8e32@westpost.net
OBJECTIVE
To obtain a position within a company which will best utilize my computer skills
, while offering opportunities for advancement within an established organizatio
n. A team player who is always growing and learning new technologies and skills
to enhance career, productivity, and profitability.
EDUCATION
Briarcliffe College, Bethpage, NY
Bachelors in Networking and Telecommunications 05/2007-08/2008
GPA:3.40
Briarcliffe College, Patchogue, NY
Associates in Networking and Computer Technology 09/2005-12/2006
GPA:3.38
CERTIFICATIONS
* CCNA
* MCSE
* MCTS
* Security +
* Net+
* A+
WORK EXPERIENCE
Heatherwood Communities, Islandia, NY
IT Director 11/2009 - Present
Provide desktop support for up to 10 employees per day in an 80 employee office
environment. Set up and configured network scanning features on canon 5870u & ca
non 3220 copy machines. Collected and documented inventory for every piece of IT
equipment. Transitioned server 2003 R2 servers to Server 2008 R2 and SP2 in exi
sting domain environment. Moved mailboxes and migrated from exchange 2003 to exc
hange 2007 environment. Installed and maintained 26 sonicwall network security d
evices establishing secure VPNS with IDS, IPS, and gateway antivirus in each sit
e. Installed and maintained Ironport C160 device for email and encryption. Estab
lished new active directory users, groups, and security policy on shared folders
. Remote into multiple machines per day to provide help desk. Traveled to multip
le sites to hook in and connect new computers to domain environment. Upgraded Sy
mantec backup exec from 12.5 to 2010 and maintained active daily backup schedule
. Installed and maintained Symantec endpoint enterprise edition protection suite
on multiple pc's, PDC, and BDC. Configured and secured on site wireless network
s for small site domain connections.
Parcel Management, Melville, NY
IT Administrator 01/2009-09/2009
Provided help desk support for multiple users per day. Upgraded, troubleshoot, a
nd configured Windows XP Professional and Windows Vista PCs as well as Windows S
erver 2003 R2 Servers. Maintained a Windows Server 2003 R2 active directory dom
ain environment. Set up permissions for shared folders and printers on network.
Maintain backup schedule and data integrity. Make decisions on what hardware and
software to purchase for users, PC's and Servers. Relay information to team of
programmers regarding necessary website updates and needed changes.
Database Operator
Used SQL queries and statements to select, update, delete, and insert informatio
n to and from Microsoft SQL Server 2005 databases.
Parcel Auditor
Audited freight using SQL databases, queries, and statements to locate erroneous
ly charged UPS charges. Displayed and manipulated information for viewing using
Microsoft Excel and Access 2007.
Circuit City, Bay shore, NY
Firedog Technician 02/2007-12/2008
Provide tech support and customer service to multiple customers. Troubleshoot PC
hardware, software, and network related issues for clients as well as provide s
olutions. Configured multiple PC's on wireless and wired networks. Configured ne
twork media extender onto wireless network. Configured MAC address filtering and
encryption on wireless network. Installed, configured, and upgraded multiple PC
hardware, software, and operating systems.
Best Buy, Bay shore, NY
Geek Squad Agent 10/2006-02/2007
Provide tech support and customer service to multiple customers each day. Troubl
eshoot PC hardware, software, and network related issues for clients as well as
provide solutions. Installed, configured, and upgraded multiple PC hardware, sof
tware, and operating systems. Create, update, and close out work orders in custo
mer database. Send and receive desktops, laptops, cameras, and IPods, to and fro
m service depot.
TRAINING SCHOOLS
Vibrant Boot Camp, San Manteo, CA
MCSE, MCTS, Security +, CCNA 09/2009
I achieved the certifications MCSE, MCTS, CCNA, and Security+. I re-enforced my
Cisco router interface and command line skills. I also learned more about permis
sions, group policies, security policies, forests, trusts, and an assortment of
more information regarding Windows Server 2003 operating system maintenance and
configuration.
Microcenter, Hauppauge, NY
Network + 05/2009-06/2009
Attended fundamentals of networking training and achieved a Network+ certificati
on