Kayla A.

Tyler
Career Objective:
To test and evaluate systems, interface with various development groups, and wor
k with technical software or hardware systems in a challenging environment with
opportunities for career advancement.
Summary of Expertise:
Over ten years of experience in the field of Software Testing.
Experience testing GUI, Client Server, Web based, Mainframe, and AS-400 applic
ations for various companies.
Expert in manual testing.
Exceptional experience with the Software Development Life Cycle (SDLC) of appli
cations.
Proficiency in Bug Identification, Verification and Test Case Execution.
Knowledge in Manual & Automated testing at all levels of STLC.
Experienced in test case creation, and execution. Additional experience in crea
tion of test plans, and test reporting materials.
Familiar with the following automated testing tools: QA Run, Test Director and
QF Test.
Expertise in Functional Testing, Integration Testing, Regression Testing, Syste
m Testing, Performance Testing, and Adhoc Testing.
Expert in leading small teams of testers and training new testers.
Extensive experience in creating and distributing reports for upper level manag
ement, representing testing team in meetings, and peer reviews.
Technical Skills:
Platforms/Operating Systems: Windows NT/ XP/ Vista
Software: MS Office Pro 97/2007, WordPerfect, Source Safe, MS-PowerPoint, ICMS,
ABC Flowcharter, Peachtree Accounting and Inventory, Outlook and Lotus Notes
Spreadsheets: Lotus-123, MS-Excel
Programming Languages: Q Basic, JCL, HTML, XML, and PL/SQL
DBMS: SQL Server, MS-Access
Bug tracking Tools: Test Director, PVCS Tracker, and Task Database
Automation Testing Tools: QA Run, Test Director and QF Test
Education: Associate of Science Degree in Telecommunications Systems Management
and Bachelor of Science Degree in Business Administration. Currently attending
Bellevue University and pursuing a Bachelor of Science degree in Investigations
with plans to continue and obtain Masters degree.
Relevant Experience:
Oct. 2006- Present: Sumaria Systems, Bellevue, NE; Software Testing Consultant
Project: The project is classified and specific details cannot be released.
Responsibilities:
* Create and execute test cases for regression and integration testing.
* Analyze requirements documents and use cases. Use these documents to create T
est Cases.
* Develop test scripts for regression testing using XML.
* Participate in the following types of testing: Integration, Regression and Adh
oc testing on different versions of the software application.
* Execute test cases manually, validate test results, identify and report defect
s.
* Track, review, analyze and compare bugs using a Defect Tracking Database in Ac
cess.
* Ensure that all Software Change Requests are tested.
* Researched and assisted in the selection of QF Test automated testing tool.
* Attend meetings and peer reviews.
* Create SCRs (Software Change Requests) using the Task Database.
* Communicate with developers, project managers, managers and others throughout
the testing cycle.
* Responsible for training of new testers.
* Back up role as QA for process audits of documents, software, hardware and pee
r reviews.
July 2006 - Oct. 2006: CRi, Omaha, NE; Technical Consultant
Project: The project was for Omnium Worldwide Services Insurance Division. The
system is used by Analysts reviewing claims for Health Insurance Recovery. The
Insurance application is mainframe based and has a large number of users.
Responsibilities:
* Tested with emphasis on meeting client specific requirements, and company stan
dards.
* Created and maintained Test Cases used for each testing cycle.
* Performed functional, integration and regression testing on Insurance system.
* Identified and documented problems with the software found during testing.
* Created project data dictionary that was utilized by Business Analysts and Dev
elopers.
* Created data mapping documents for developers to use for coding of the Insuran
ce application.
April 2006 - July 2006: TekSystems, Omaha, NE; Testing Consultant
Project: The project is classified and specific details cannot be released.
Responsibilities:
* Created and executed test cases during Integration testing.
* Performed Regression testing.
* Created XML test scripts used for Regression testing.
* Identified problems in the software during testing cycles and wrote up SCRs (S
oftware Change Requests) in the Task Database.
* Performed Adhoc testing of application.
Nov. 2005 April 2006: Paragon Consulting, Omaha, NE; Testing Consultant
Project: The project was at Elections Systems & Software (ES&S). Tested multipl
e ballot counting hardware systems. On the software side tested a web-based ele
ction application.
Responsibilities:
* Created technical documentation.
* Created and executed test cases that were used in testing cycles.
* Responsible for the creation and maintenance of technical documentation. Ensu
red that it was in compliance with Federal Election Commission guidelines and ot
her election regulations.
* Identified problems with hardware systems and software application during each
testing cycle. Wrote a trouble ticket for each item found in detailed steps to
ensure the developers understood the issue and could reproduce.
Sept. 2004 Sept. 2005: PlaNet Consulting, Omaha, NE; Test Engineer
Project: The project was for CSG. The application being tested was a billing sy
stem for telecommunications and cable television companies. The system was used
by Customer Service Representatives and was an AS-400 application.
Responsibilities:
* Created and executed test cases for regression and integration testing.
* Identified and reported issues found during testing.
* Created and distributed technical reports to mid and upper level management.
Reports provided testing status information.
* Managed the HEAT ticket process which included research and system analysis, a
ssigning tickets to the correct team, tracking and reporting ticket statuses to
upper level management.
* Created test plans for testing of application.
* Created lessons learned process for reviewing and improving testing.
* Communicated with developers, project managers, managers and others throughout
the testing cycle.
Dec. 2003 Sept. 2004: Northrop Grumman, Bellevue, NE; Software Test Engineer 2/
Technical Writer
Project: The project is classified and specific details cannot be released.
Responsibilities:
* Created and maintained regression test scripts in QA Run.
* Opened Software Information Requests (SIRs) for problems found during testing.
* Performed Regression testing of software application.
* Communicated with developers, project managers, managers and others throughout
the testing cycle.
* Responsible for maintaining technical documentation on SFAM, GD/BSS, C2MOD, RE
ADI and ISPAN.
* Worked with the Data Management group to ensure that documents were archived i
n Visual Sourcesafe.
* Assisted with documentation and preparation of the ISPAN project proposal.
* Assisted with update and processing of SIRs.
* Created and maintained project folders.
* Developed new filing system and reorganized inventory, ordering and maintenanc
e of office supplies.
* Attended meetings, took minutes and produced and distributed to management.
May 2003 Dec. 2003: TekSystems, Omaha, NE; Consultant
Project: The project is classified and specific details cannot be released.
Responsibilities:
* Maintained technical documentation on SFAM, GD/BSS, C2MOD, READI and ISPAN p
rojects.
* Worked with the Data Management group to ensure that documents were archived
in Visual Sourcesafe.
* Assisted with documentation and preparation of the ISPAN project proposal.
* Assisted with update and processing of SIRs.
* Created and maintained project folders.
* Developed new filing system and reorganized inventory, ordering and maintenanc
e of office supplies.
Aug. 2002 May 2003: College of Saint Mary, Omaha, NE; Full-time student
* Pursuing B.S. degree in Business Administration.
Aug. 2001 July 2002: PlaNet Consulting, Omaha, NE; QA Testing Consultant
Project: The project was at Utilicorp testing a GUI based utility application.
The system was used by commodity traders dealing with the trading of natural gas
and electricity.
Responsibilities:
* Created and maintained regression test scripts in Test Director.
* Opened Task Requests for issues or problems found during testing.
* Performed Regression, System and Performance testing on GUI Utility applicatio
n.
* Communicated with developers, project managers, managers and others throughout
the testing cycle.
* Attended meetings and peer reviews.
Feb. 1997 Aug. 2001: First Data Corp, Omaha, NE; Senior QA Test Specialist/ Sys
tem and Product Design Analyst
Project: The projects were testing Internet, GUI and mainframe applications for
banking clients. These applications were used by bank customers and Customer Se
rvice Representatives. Extracted data from system and created reports.
Responsibilities:
* Managed the team in specific projects and deadlines.
* Created and maintained technical test cases for Internet, GUI and Mainframe ap
plications.
* Created technical test plans for the Customer Service and e-Customer Service a
pplications.
* Maintained team documentation on the FDR network.
* Reviewed functional and design documents. Used these documents to create test
cases.
* Represented department at Quality Inspections (QIs).
* Led testing of Customer Service and e-Customer Service applications. Supervis
ed 3 testers.
* Identified and reported issues and problems found during testing in PVCS Track
er.
* Created technical documentation for extraction and query processes.
* Manipulated system to extract data from host using JCL jobs.
* Performed custom queries, gathering custom data from the system.
* Interface with other groups to create custom reports.

Other Info:
* Willing to Relocate
* Security Clearance Information available upon request.
References: Available upon Request.