jc1bd5a8@westpost.net HOME PHONE: 650.854.1972 CELL PHONE: 650.823.2620 SUMMARY Leader and manager who develops high performance, high morale teams. Experienced in learning, talent development, training, strategy and execution. Leverages best in class talent development processes and technology to build pr ograms that are relevant, pragmatic, and create both immediate and long term res ults. Skilled consultant, coach, and trainer with international certification and exp erience. Award winning leader known for ability to create strategies and roadmaps to exc eed business objectives by engaging stakeholders, gaining buy in, and overseeing delivery. Thought leader on e-times and the impact on training participation, development and delivery as well as the leadership skills required to excel. Co-Authored a time management book for leaders in e-times. PROFESSIONAL EXPERIENCE Momentum2Execution, Principal 2004 to present Designed and delivered programs to top professionals on leadership skills, plan ning, and work-life balance in diverse organizational cultures such as Deloitte Consulting and the National Professional Womens Association. Partner and advisor to MEC Consulting, an International Talent Development firm , on business development in the online training market and user-centric course material. Trained and advised representatives of major national and international corpora tions as well as senior government employees in Oman, Arab Emirates, and India o n the attraction, development, and retention of top talent. Interviewed by nati onal and local Indian newspapers on retention as a critical employment issue. Coach to both corporate and nonprofit executives on talent development and chan ge management. Co-Authored Project Planning and Implementation Tool Kit that translates projec t management best practices into a simple, but highly effective and efficient fo rmat. Designed successful webinars including Positively Unstoppable, and, Joy Pirates , Working graciously with negative people. Joint Agencies Trust, Vice President Marketing and Development 2000 to 2004 Responsible for all aspects of marketing and development of trust with over 1600 members. Reported to the Board of Directors and Company President. Analyzed performance strengths and weaknesses. Assessed talent needs and develo ped budget. Created a business case assessing ROI, TCO, and budget implications resulting i n discontinuation of a poorly performing product line. Increased sales revenue $217,000,000 in one year by aligning incentives with go als. Designed and delivered training program for sales staff. Reduced customer attrition to 2% by conceiving and championing a new customer s ervice department. Defined, developed program, and delivered training for organizations nationwide on human capital issues. Developed metrics to evaluate effectiveness and contin ually improve program outcomes. Trusted advisor to senior leadership of national organizations on talent develo pment and staff training. James D Claitor jc1bd5a8@westpost.net American Cancer Society, Regional Vice President, West Bay Region 1989-2000 Responsible for strategic planning, recruitment, training and goal performance o f 35 staff and 10,000 volunteers in the West Bay Region. Reported to Division C OO and West Bay board of directors. Created a regional operation from three diverse county organizations including alignment of staff and volunteers. Worked with volunteer leadership to design a governance model that ensured accountability for program and fund raising result s. Defined regional roadmap and led a team that recruited and trained volunteers t o exceed goals. Evaluated and defined job descriptions state wide with Human Resources departme nt. Recruited and advised Senior Executives in San Francisco to develop a highly vi sible golf tournament increasing revenue $223,000 dollars. Program, considered c utting edge, was emulated statewide. Facilitated groups with differing agendas resulting in collaboration and a comm on vision. Initiated an event in a highly competitive environment resulting in new donatio ns of $750,000. Set milestones and evaluated performance. Provided program/course development and training for staff and volunteers at th e CA Division Level. Statewide American Cancer Society involvements: Statewide presentations on leadership, motivation, and development. Selected to make key inspirational presentation on organizational change to California Divi sion Executive Committee during re-organization. Human Resources Appeals Committee. Ethics Committee: authored CA Div corporate values statement. Giraffe Award, for willingness to stick ones neck out and take calculated risks . Award for Fundraising Excellence ADDITIONAL EXPERIENCE Senior Associate for Multi-County Agency Relations, United Way of the Bay Area Senior Minister 1st Congregational Church, San Francisco Senior Minister, College Community Congregational Church, Fresno, CA Volunteer: Account Director, Taproot Foundation EDUCATION AND TRAINING M.S. Human Resource and Organization Development, University of San Francisco Analyzed student survey results for thesis. Voted best Masters class participan t. M.A. Counseling, Pacific School of Religion M.A. Religion, Pacific School of Religion B.A. Psychology, Sonoma State University Carlton Global Advanced Management Institute, Certified Facilitator and Trainer Negotiating Course, MIT Leadership Certificate Program, Emory University Goizetta School of Business Published Articles available on www.momentum2execution.com Computer skills: Adobe Contribute, Adobe Audition, Power Point, Microsoft Office Program