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* Conceptualized (from scratch) and led this real estate agency to become the do
minate player in the local real estate market (started with a 20% market share a
nd sold business with a 60% market share)
* Developed strong ties with a growing Hispanic population and became their "age
ncy of choice"
* Built solid professional relationships with clients to generate repeat busines
s and referrals (40% of sales were a result of referrals and 25% of sales were r
epeat clients)
* Developed content and hosted a weekly radio program addressing community issue
s and promoting community events as well as real estate sales
* Led company to be recognized as the top producer in residential and commercial
property sales
FIRST FINANCIAL MORTGAGE SERVICE 1986 - 1995
OWNER, DIRECTOR
Established and directed operations for this mortgage brokerage firm serving sma
ller towns and rural borrowers in Western Iowa. Mentored/coached underwriters, r
ecruited and hired additional employees, and developed and established all inter
nal operating policies and procedures.
* Recognized as the first lender in the area to offer "secondary market" financi
ng to local homeowners and buyers
* Authored and edited the content of a weekly column in the local newspaper
* Originated over 50 loans per year, all in the "A" paper market with no sub-pri
me loan exposure to investors
Previously enjoyed success as the Owner and Head Instructor of Communication Man
agement Consultants (developed and taught courses in business communication, int
erpersonal communication, client/personnel management, and sales strategies), as
an Instructor and Assistant Director of Forensics for Iowa State University's C
ommunication Department, as Founder and Owner of a successful full service broke
rage office for a national company with a spotless compliance record, and as Fou
nder and Owner of a full service independent financial services firm also with a
spotless compliance record.
COMMUNITY LEADERSHIP / PUBLIC AFFAIRS
FOUNDER, CRAWFORD COUNTY CHAMBER AND DEVELOPMENT COUNCIL
Spearheaded and led a very contentious and complex merger of the Crawford County
Development Corporation and the Denison Chamber of Commerce into a single entit
y.
FOUNDER, DEVELOPMENT UNLIMITED
Established and led the first local board with a specific goal of raising money
and identifying and purchasing sites for the expansion of a local manufacturing/
business base.
PRESIDENT, BOARD OF DIRECTORS FOR DENISON CHAMBER OF COMMERCE
Successfully integrated several new Latino businesses into the Chamber. Spearhea
ded the Southwest Iowa Council of Chambers of Commerce to advocate for Western I
owa's needs in the state legislature. Successfully led efforts to establish a lo
cal hotel/motel tax to promote local tourism.
EXECUTIVE ADVISORY BOARD, DENISON 20/20 PLAN
Conceptualized and led all aspects of the development and implementation of the
city-wide 20/20 plan.
FOUNDER, DENISON EVENTS
Created this organization that planned, brought in, and supported local activiti
es/functions with a more regional appeal.
PRESIDENT, DENISON HOUSING AUTHORITY
Convinced the city of the need to establish this local housing authority and the
n served as the first board president. Partnered with the Iowa Finance Authority
, the Region XII Council of Governments, and local agencies to address the needs
of local low-to-moderate income home ownership.
PRESIDENT OF THE CRAWFORD COUNTY FAIR BOARD
Transformed this board that was on the brink of insolvency into a thriving and s
uccessful board. Negotiated a pending lawsuit from a $250K settlement down to a
$27K settlement. Rewrote the association by-laws.
Also served as an active member of numerous boards and committees and as a respe
cted consultant to government leaders at the city, county, and state level.
EDUCATION
MASTER OF SCIENCE, COMMUNICATION WITH A MINOR IN BUSINESS - University of South
Dakota
BACHELOR OF SCIENCE, DOUBLE MAJOR IN SPEECH AND POLITICAL SCIENCE - Morningside
College