Michael A.

Baptiste
255 Claytonia Road Butler, PA 16001 724-496-1765
srfoxspizza@zoominternet.net
CAREER OBJECTIVE
To be hired in a management or marketing position.
SUMMARY OF PROFESSIONAL QUALIFICATIONS
* Ability to develop objectives and strategies to achieve goals
* Strong interpersonal skills focused on standards and active listening
* Dependable and reliant personality driven to complete tasks
* Enterprising focus on developing innovative ideas
MANAGEMENT SKILLS
* Directed and coordinated all the businesses financial and budgetary activities
to increase efficiency and profitability.
* Analyzed operations to evaluate performance of the company and staff in meetin
g objectives.
* Directed and coordinated the activities of all aspects concerned with design,
pricing, sales, marketing, and online sales.
* Hired managers and assigned or delegated responsibilities to them.
* Managed staff, prepared work schedules, and assigned specific duties.
* Processed and issued employee paychecks and statements of earnings and deducti
ons.
* Directed, planned, and implemented policies, objectives, goals, and activities
to ensure continuing operations and to increase productivity.
* Managed in excess of 30 full and part time staff, prepared work schedules, and
assigned specific duties.
* Selected and assigned instructors to conduct soccer, speed & agility training,
and hockey training.
ORGANIZATIONAL SKILLS
* Prepared yearly budgets of $350,000 and $400,000 for both businesses.
* Performed routine preventative maintenance to ensure equipment meets safety st
andards and ensure the physical condition of the building and equipment.
* Analyzed operations to evaluate performance of the company and staff in meetin
g objectives and to determine areas of potential cost reduction, program improve
ment, and policy change.
* Increased yearly revenue from $210,000 to $365,000 within a 4 year span.
* Calculated, prepared, and issued bills, invoices, account statements, and othe
r financial statements.
* Designed, built, and maintained three websites, using content creation tools,
scheduling tools, and digital media.
* Assessed training needs through surveys, interviews with parents, consultation
with team managers, instructors, or guest coaches.
* Designed a detailed curriculum for players ages 6-18 and trained the staff in
those procedures.
* Designed, digitally recorded, and edited a skills training video referred to a
s "Moves, Touches, & Turns" and distributed it to all participants and coaches w
ithin the club.

COMMUNICATION SKILLS
* Negotiated pricing on equipment and uniforms with local suppliers.
* Determined staffing requirements; interviewed, hired and trained employees, re
ferees, and coaches.
* Conferred with employees, sports officials, and coaching staff to discuss issu
es, coordinate activities, and resolve problems.
* Negotiated contracts and agreements with suppliers, advertisers, teams, and ot
her sports organizational entities.
* Prepared and delivered sponsorship presentations to new and existing customers
to sell new sponsorships and to protect and increase existing customer base.
* Presented information to players and parents, using a variety of instructional
techniques and formats such as visual demonstrations, team exercises, group dis
cussions, videos, and lectures.
* Oversaw 22 teams within the club and 350 participants, along with parents, spe
ctators, and referees.
PROFESSIONAL EXPERIENCE
President, Baptiste Consulting LLC, DBA, Fox's Pizza - Slippery Rock, PA 7/1/08-
Present
Assumed franchise ownership of Fox's Pizza, serving the community and Slippery R
ock University, following the departure of the previous owner. The situation re
quired immediate action to save the business from mismanagement. Within 4 month
s, sales are up 40% from the previous year. This was accomplished through stron
g customer service, creating raving fan customers, and door-to-door promotions.

President, Fusion Properties LLC - Slippery Rock, PA 2/12/07-Present

Owner of a student housing rental business. Fusion Properties acquires rental p
roperties, repairs them, and rents to college students. The company is in its i
nfancy with just 2 properties.
President, Baptiste Consulting LLC, DBA, Family Sports Center - Butler, PA 2/1/0
1-7/1/08
Owner of an indoor sports management business. Managed all indoor and outdoor m
ulti-sport facility operations. Supervised all facility functions including hir
ing, training, program design, marketing, and website design. Increased gross i
ncome % as a result of designing new programs, hiring qualified staff, investing
in new equipment, filling empty retail space, and building a solid reputation b
ased on fair play, organization, and customer service.
Owner of Northern Crew Inc - Butler, PA 12/1/04-8/1/08
Club president and 100% owner of Northern Crew Inc - a highly competitive classi
c soccer program for children ages 6-18. Designed a full curriculum for each ag
e group along with developmentally appropriate objectives, technical and tactica
l goals, conduct codes, and an assessment method to measure a player's progress.
Designed, produced, and supplied a skills training video that taught the found
ations of ball control to all players in the club.
EDUCATION
United States Sports Academy, Daphne,, Alabama
Doctor of Sports Management, In Progress
Masters of Science in Sports Studies, 2006
Slippery Rock University, Slippery Rock, Pennsylvania
Bachelor of Science in Environmental Studies, 1999