Tulay Gurdemir-Torres

312 8^th Street Home: (201) 947-3677

Palisades Park, N.J. 07650 Cell: (201) 707-9297
Objective: Seeking a position in which I will utilize my extensive
training, strong work ethic and effective communication skills in
assisting in the success of an organization.
I have 15 years of experience in a Supervisory role, leading projects
and have a strong eye for detail. I am a self-motivated and a
resourceful professional with an excellent understanding of business
requirements. I posses leadership qualities and the ability to achieve
corporate goals and objectives. I am virtuous, trustworthy and
dependable.
Summary of Qualifications:
* Ability to gather, compile and analyze information from various
sources
* Work quickly and efficiently in a demanding environment
* Conscientious about the outcome of any project or issue at hand
* Demonstrate strong leadership and follow-through skills
* Versatile. In today's economy this is a very important trait.
Accomplishments:
* Advancement from CSR to a major Supervisory role in the
bookkeeping department
* Increased efficiency and productivity in bookkeeping procedures
* Reduced commission rates from a fixed 15% to approximately 9%
PROFESSIONAL EXPERIENCE:
Atlantic and Paciifc Tea Co. and Subs.(2009-Present)
* Cashier and Credit Card Purchases
* Excellent Customer Service
A Place for Pets
* Prepped dogs and cats for grooming
* Answered Phones
* Handled Day to Day Cash and Credit Cards Receipts
Bal Togs Industries -(2008-2008)
* Customer Service
* Data Entry
Yours Tuly Ladies Boutique - (2005-2006)
* Owner/Operator
* Customer Service
* Inventory
* Reconciled daily cash and credit card receipts
The Color Wheel Inc. / 291 Digital LLC: (1987-2004)
 * Receptionist for 2 years and excellent Customer Service
Representative for 3 Years
* Excelled and promoted to Supervisor of Billing Department
* Accounts Receivables, Collections, Commissions, Accounts Payables.
* Client and vendor relations
* Acted as a liaison between sales force and administrators
* Effectively settled client disputes
* Signed off on short payments/discounts taken by clients.
* Investigated and authorized write offs, credit memos
* Compiled reports, composed letters, and memos for CEO.
* Reported directly to and provided administrative support for CEO
* Set schedules and interviewed prospective employees
* Acted as a role model and mentor for new trainees.
* Developed and implemented new ideas for billing, collection and
commission procedures
* Results oriented problem solver
* Maintained high performance levels from employees
* Multi-tasker
Education:

* Baruch College (Bachelor of Arts) in Pre-Med GPA 3.1

* Manhattan Institute September-October: 2007-Medical Billing and
Coding
* Additional Skills:
* J.D. Edwards's software. IBM AS400. Word, Basic Excel, QuickBooks
*
References
* Furnished upon request