RICHARD D POWELL

H: (847) 295-8802/M: (847)-254-8313

rp49f78e@westpost.net
631 Ravine Avenue
Lake Bluff, IL 60044

CORE COMPETENCIES
Regional Operations Management * General Management * Dynamic Leadership * Team
Building
* Relationship Building * Training * Best Practices * Capacity Planning * Projec
t Management * Negotiations & Agreements * Productivity * Cost C
ontrol * High Standards * Focus On Results

EDUCATION
1973-1975 New York Institute of Technology Westbury, NY
Master of Business Administration w/Distinction, November 1975
Concentration: Telecommunications Management
1964-1968 United States Military Academy West Point, N
Y
Bachelor of Science, June 1968
Major: General Engineering
EXPERIENCE
2010-2003 XO Communications
Chicago, IL
Senior Manager, Field Operations-Midwest
* Provided outstanding leadership and management direction to a diverse Field Op
erations team that included both wireline and wireless (Nextlink) services that
encompassed 70 highly skilled Central Office and Field Service technicians throu
ghout five (5) major Midwest cities (Chicago, Detroit, St Louis, Nashville, Memp
his).
* Consistently achieved the highest monthly percentage of Installed Revenue with
in Central Region Operations
* Transformed Chicago Operations (one of the three largest markets within XO Com
munications) to be the acknowledged "best performer" as a result of semi-annual
Logistics inventories with regard to equipment and parts accuracy.
* Provided expert oversight and project management over a multitude of capacity
and technology upgrades throughout my assigned markets.
* Worked extremely closely and effectively with a multitude of other supporting
groups, such as CO Engineering, Transport Engineering, Network Planning, Service
Delivery, Logistics, and Finance to ensure customer requirements were installed
on-time and as specified.
* Chicago Operations was awarded XO's 2009 Network Quality Improvement Award in
a national competition involving 60+ markets.
2002-1999 Nextlink Communications
Chicago, IL
Director, Telecom Cost of Services-Midwest
* Analyzed LEC and ILEC telco bills to ensure the most cost efficient access mea
ns were being utilized to support the needs of customers, with the goal of conso
lidating or changing access means to significantly reduce Telco Cost of Services
, thereby significantly enhancing the Company's bottom line.
* Investigated opportunities and compiled data used for presentations to potenti
al clients
1998-1990 MCI Telecommunications
Chicago, IL
Director, Carrier Relations/Telco Management - North
* Managed and negotiated carrier issues/disputes between MCI and NYNEX, Ameritec
h, US West, and PacBell
* Proactively managed a 20-person Telco Cost Billing Center and leveraged its ou
tput to settle a wide range of issues/disputes between the aforementioned Carrie
rs.
Senior Manager, IL & WI Field Operat
ions
* Provided exceptional leadership and management direction to a diverse Field O
perations team that encompassed 35 highly skilled Central Office and Field Servi
ce technicians throughout IL and WI.
Senior Manager, Carrier Relations/Ame
ritech
* Managed and negotiated all carrier issues/disputes between MCI and Ameritech.

1990-1988 Titan Corporation

Stuttgart, GE
Program Manager, Europe
* Developed "Command & Control" studies for US European Command
* Developed the Defense Switched Network (DSN) funding plan for the JCS to appro
ve the introduction of digital switches within US European Command

1968-1988 Department of Defense/US Army

USA/Vietnam/Europe
LTC, Division Chief, US European C
ommand/J-6 (Communications-Electronics Directorate)
LTC, Operations Officer, 93d Signa
l Brigade, VII US Corps
Major, Battalion Executive Officer
, 34th Signal Battalion, VII US Corps
Major, Tactical Officer, Staff & F
aculty, USMA, West Point, NY

ADDITIONAL
* Graduate, US Army RANGER School
* Graduate, US Army AIRBORNE School
* Lettered three (3) years, USMA's Intercollegiate Baseball Team
* Personal interests include playing racquetball & golf