Karen D.

Stewart
3827 Paxton Avenue, #532 ~ Cincinnati, Ohio 45209
Home (513) 474-4987 ~ Cell (513) 482-1642
E-mail kari925@fuse.net
____________________________________________________
SOFTWARE SKILLS PROFICIENCY
Outlook
Excel
PowerPoint
Visio
Word
QUALIFICATIONS
A hardworking, results-oriented individual driven by desire to succeed. Successf
ul with start-up opportunities, working in a fast-paced environment and consiste
ntly striving to ensure quality performance. Excellent communication and people
skills. Enjoys challenges and working for an organization where individual, as w
ell as team effort is appreciated and recognized.
WORK HISTORY
2009 - 2010 - Executive Assistant
FirstGroup America
Supported Vice President of Real Estate and Environment, Director of Property Pr
ojects, Director of Real Estate, and Environmental Manager.
Responsible for calendar management, working outside clients and customers.
Setup all meetings for executives as well as video conference meetings.
Handled all domestic and international travel arrangements for executives.
Processed expense reports and distribute, file and retrieve correspondence.
Created and maintained New Business Contract database for group.
Created and maintained time away database for the department.
Processed IT requests for new and remote employees and requested software and ha
rdware when needed for existing employees.
Worked with IT personnel to resolve any ongoing issues with software/hardware fo
r department, which included dealing with numerous remote employees.
Distributed incoming mail and correspondence for department.
Committee member for company-wide group to foster company philosophy, promote go
odwill and community involvement.
Interacted with clients and customers.
2005 - 2009 - Senior Administrative Assistant
Fifth Third Processing Solutions (Fifth Third Bank)
Provided administrative support to the Senior Vice President as well as National
Relationship Managers, Financial Institutions Alliance Group, JEANIE Network Ma
nager, EFT New Sales Team, and Vice President of National EFT Sales group.
Created and maintained confidential reports sent to the highest revenue generati
ng Financial Institution customers.
Produced confidential reports for the Senior Vice President, as well as maintain
ing the database.
One of two individuals serving as contact for the Jeanie network.
Updated confidential database for the Alliance Group, and produced various repor
ts for the Jeanie network.
Chaired the New Hire Committee for the division, ordering new hire gifts, sendin
g out welcome letters to the new employee, provided new hire material for quarte
rly Division newsletter.
Interacted with clients and customers on a daily basis.
Assisted with meetings for customers and clients.
Utilized Excel, Word, PowerPoint, and Outlook on a daily basis.
Processed invoices for payment. Handled travel arrangements as requested.
Handle additional duties as required.
2004-2005 - Senior Administrative Assistant
Fifth Third Bank
Provided administrative support to the Senior Vice President of Institutional Cl
ient Group (ICG) of Investment Advisors.
Created and maintained numerous reports of sales and maintained database for pip
eline of various groups within the entire group.
Made travel arrangements and processed travel and entertainment reports for reim
bursements to supervisor.
Interacted with clients and vendors.
Spearheaded all quarterly meetings with affiliate managers and supervisor.
Point person for 4-state training sessions for all affiliate and internal salesp
eople within ICG group; setting up training rooms, training equipment, and vario
us duties relative to the 4-state meetings.
Transferred to division of Fifth Third Processing Solutions in September 2005.
2004 - Legal Assistant
Frost Brown Todd, LLC
Provided secretarial support in the Immigration department of a large law firm.
Processed and filed immigration cases with the federal government.
Monitored all aspects of case filings, interacting with foreign nationals as wel
l as human resource directors.
Maintained departmental databases.
Worked one-on-one with immigration attorney to provide secretarial support.
Assisted others in the department as needed.
1994-2004 - Administrator, Listing Line/Video Services
Sibcy Cline Realtors
Administrator for the Listings/Video Departments. The responsibility of this dep
artment handled all photography aspects for the companyâ⠬⠢s intranet and Internet sites;
ocessing information for a 24-hour interactive telephone information database.
Daily interaction with real estate agents, upper management and outside contacts
.
Problem solving and troubleshooting skills required for this position.
1996-2002 - Administrator, Appointment Center
Sibcy Cline Realtors
Started a call center, hiring and training customer service representatives to s
chedule appointments for 1000+ in-house real estate agents, as well as agents as
sociated with brokers in the tri-state area.
Call center was only the third of its kind in the United States in 1996.
Worked to ensure a low turnover rate among employees, all without implementing a
bonus structure for performance. The operations and methods used in this call c
enter have been reviewed by other real estate brokers and bankers nationally.