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Over 9 years of reliable/responsible experience as an Administrative Assistant w

ith a proven record of accomplishments in customer service, scheduling, accounti
ng and general office operations. Strong organizational abilities combined with
excellent interpersonal, communication, and leadership skills that allow me to w
ork effectively with other people at all levels.
Well rounded back ground in Administration throughout various companies.
Excellent experience in developing and implementing a variety of new office pol
icies as well as procedures.
Skilled with developing spreadsheets to track all documentation coming in and o
ut of the office.
Received cGMP Training (Good Manufacturing Practices) and GDP Training (Good Do
cumentation Practices).
Received (3) awards for team sportsmanship as well as participation and knowled
ge of office procedures.
Insight Global @ VMware Palo Alto, CA March 2010 June 2010
Partner Operations Specialist
Process and create partner requests for company name changes and company merger
acquisitions globally in SalesForce
Scanning and creating documents and contracts for acquisitions and upload it in
to the SalesForce database
Researched and closed out cases, created weekly status reports to manager regar
ding case load, create daily / weekly status report for cases
Provided customer service to partners globally, update as well as change partne
r account information in Oracle, data entry and daily posting of all current cas
es in spread sheet to SharePoint site.
West Valley Engineering @ NVIDIA Santa Clara, CA January 2008 July 2008
Facilities Administrative Assistant
Assisted Facilities Manager, Assistant Manager and all Facilities Technicians w
ith generating/processing facilities help requests, updating utilities reports a
nd distributed to management personnel
Maintained and tracked all electrical and water usages for remote sites as well
as corporate site
Provided customer service, assisted with fit up of new buildings, updated MSDS
sheets/binders, and created purchase orders
Ordered office supplies and created various reports when necessary
Career Resources @ Nektar Therapeutics San Carlos, CA November 2005 May 2007
Facilities Administrative Assistant
Processed work requests for (2) buildings, generated/executed/distributed/close
d and filed all facilities
Maintained calendar for the Facilities Director, maintained PTO calendar for al
l facilities technicians, and scheduled and coordinated all facilities meetings
Assisted with the Federal Drug Administration Audit (FDA), performed monthly au
dits on facilities book sets
Created purchase requisitions, maintained CMMS database (Maximo) for office inv
Archived all facilities equipment history files, processed new equipment docume
ntation following ISO 9000 regulations for proper procedures.
Received cGMP Training (Good Manufacturing Practices) and GDP Training (Good Do
cumentation Practices)
Coordinated with technician to preventative maintenance for office equipment as
well as corrective work orders (PMs & CMs)
Updated the equipment PM schedule/calendar and job plan modules
Participated in the annual shutdown planning as well as coordination and execut
ion of all facilities shutdown procedures
Monitored the building management system (BMS) by generating reports with creat
ion of A1 Alarm Reports to equipment owners
Created and distributed Power Outage Notification forms with log book entries o
f reports in result of creating work orders for corrective action plans

JM Construction Campbell, CA June 2005 September 2005

Construction Administrative Assistant
Provided assistance and customer service with scheduling vendors for the re-con
struction of damaged homes, sent out and received bids for vendors to perform wo
Scheduling as well as planning of daily work schedule, weekly meetings in refer
ence to updates on various job sites
Assisted the accounting department with posting receipts to specific job sites
and vendors using QuickBooks
Assisted the Sales Department with various administrative duties to include the
setup of new loss files and scheduling of appointments with home owners to meet
with estimators, and processed and sent out all employee and vendor checks
Processed all employee time cards
Intercoastal Concrete San Francisco, CA January 2004 February 2005
Developed filing system for all project files, introduced new payroll system us
ing Wells Fargo On-line payroll system
Worked with local carpenters union to ensure union dues and benefits, processed
weekly time cards, administer workers compensation documentation,
Responsible for accounts payable/receivable and prepared monthly billing statem
ents for vendors
Maintained all personnel files and confidential information
Ordered and maintained all office supplies, and created correspondence letters.

Hatch Mott MacDonald @ Valley Transportation Authority San Jose, CA February 2

001 May 2003
Construction Administrative Assistant
Provided support to a managing staff of (4) managers of which (2) were Engineer
Answered phones of 5 incoming lines, maintained weekly meeting calendar for the
joint venture of Hatch Mott MacDonald and HNTB Corporation
Uploaded pictures onto project database using Adobe
Assisted the safety director with all safety related programs documentation, ma
intained as well as tracked all safety equipment for all field offices
Trained new hires on policies and procedures for the various field offices
Processed all change orders, submittals and requests for information submitted
by the contractor, generated reports, accounts payable
Developed correspondence letters to all subcontractors
Collected all time cards, maintained all project files
Implemented Caltrans project documentation filing system, and entered all proje
ct data into Expedition database.
MS Office 2000: Word, Excel, PowerPoint and Outlook
Adobe Photoshop
Edit/Proof Read Documentation
Maximo, Expedition, Goldmine, SalesForce, Oracle
Customer Service
QuickBooks, Crystal Reports
Type: 55 WPM
San Jose City College
Completed some courses