3010 Duncan Road Adelphi, MD 20783 * (301) 801-9429 * Top Secret Clearance mj

67591e@westpost.net
MILDRED DANIELLE JEFFERSON

PROFESSIONAL EXPERIENCE
Eagle Environmental Services-Fort Meade, MD
Security Escort
2/2010-Present
*Security Escorts are the frontline eyes and ears of the Security office at the
Agency.
*We meet unclear visitors (usually contractors) at the turnstiles, escort them t
o their work areas,
*watch them as they work to ensure they do not wander into prohibited areas or c
ome in contact
*with any unauthorized materials, and return them to the turnstiles at the end o
f the day.
* It is a simple but important part of the Facilities mission at the National Se
curity Agency.
Baltimore Child Abuse Center - Baltimore, MD
Asst Forensic Examiner/Medical Coordinator
4/2008 - 2/2010
*Coordinate the clinic operational efficiencies and bottom-line performance by s
trategically scheduling patients as well as physicians and nurses to optimize us
e of time and resources.
*Manage and track the ordering and maintenance of medical supply inventory, prep
are documentation for medical exams and organize/update medical clinic files, de
monstrating exceptional project management and multitasking abilities in achievi
ng goals and timelines.
*Act as Medical Assistant during physical exams.
*Administer comprehensive review and analysis of all lab reports and report all
positive cultures.
*Proficiently prepare Crime Victim, Medical Assistance/MCO, and other statistica
l reports and handle all subpoenas for physicians including appropriate document
ation and follow up, with strong focus on optimizing productivity and efficiency
.
Peoples Community Healthcare - Baltimore, MD
Home Health Associate
7/2007 - 9/2007
*Supervised and managed an active caseload of 36 clients with a variety of healt
h-related issues, further illustrating ability to oversee multiple functions.
*Effectively planned and coordinated the prenatal care of clients and pediatric
care for newborns and infants in conjunction with the physician of record.
*Organized and conducted home visits to patients in order to assess and determin
e health-related services.
*Prepared detailed case reports for direct submission to the Nurse Supervisor of
Social Work Supervisor. Supported the treatment plan and enrichment plan implem
entation.
*Instructed patients and clients in proper care, education, guidance and continu
ing support, and helped individuals take steps to improve or maintain their heal
th by suggesting improvements in home health safety, healthy nutrition, and livi
ng a healthy life style.
*Resourcefully facilitated the delivery of services to clients including GED cla
sses, employment placement, and housing, instrumental to assisting clients in be
coming active members of the community.
Foundations for Home and Community - Washington, DC
Position Case Support Specialist
1/2005 - 7/2007
*Provided detail orientation and organizational skills in supervising and managi
ng family and sibling visits, once stability was established.
*Corresponded directly with clients and assisted them with accessing community s
ervices including housing and employment.
*Efficiently coordinated and provided transportation for patients' medical and m
ental health appointments.
*Provided superior service and exceptional patient satisfaction by promptly prov
iding assistance and resolution regarding any issues.
Kennedy Krieger Institute - Baltimore, MD
Care Team Specialist
11/2002 - 7/2004
*Managed all aspects of daily administrative activities to support enterprise-wi
de operations.
*Executed strong attention to detail and technical skills in modifying and maint
aining a database of patient information.
*Demonstrated solid written and oral communication abilities in producing and ma
intaining model reports, preparing confidential correspondence and processing in
surance verification data to ensure accuracy.
Kenney Krieger Institute - Baltimore, MD
Administrative Assistant
5/2002 - 11/2002
*Performed diverse daily administrative activities including preparing and proce
ssing treatment plan requests, legal documents, and HIPPA forms.
*Supervised and tracked patient information to ensure strict compliance with all
regulations and laws, as well as monitoring accuracy and completion.
*Prepared vouchers and processed department expenditures.
*Developed and established key relationships and liaised effectively with manage
ment, staff and vendors.
Children's National Medical Center - Washington, DC
Clinical Coordinator
9/2000 - 5/2002
Diligently processed patient information for incoming patients, with strong focu
s on accuracy and efficiency.
*Prepared patients for treatment triage by hospital personnel according to hospi
tal and department standard operating policies and procedures.
*Strategically planned and coordinated schedules to maximize use of human resour
ces while controlling labor costs and meeting patient needs.

EDUCATION
University of Phoenix-(Online)
Select Psychology Courses
10/2008-Present 50 Semester Hrs, GPA: 3.0/4.0
Successfully completed: Communications 140, Communications 150, Communications 2
20, Critical Thinking 205, Environmental Science 275, Cultural Diversity 120, Ps
ychology 210, Psychology 220, Psychology 265, Psychology 230, Algebra I, Algebra
2.

Howard Community College (Columbia, MD)

Select Psychology & Social Work Courses
9/2002-5/2004 28 Semester Hrs, GPA: 3.0/4.0
Successfully completed: Sociology, English (Fundamentals of Writing), Women's He
alth, Algebra II, and Spanish

Montgomery College (Takoma Park, MD)

Select Radiology & General Studies Courses
9/1992-5/1994 18 Semester Hrs, GPA: 3.0/4.0
Successfully completed: Medical Terminology I, Anatomy and Physiology, Psycholog
y, Algebra I, and Computer Applications
John F. Kennedy High School (Silver Spring, MD)
High School Diploma, College Preparatory
6/1991; GPA: 3.0/4.0
TECHNICAL SKILLS
Microsoft Office Software; Typing 50-60 WPM