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Shellie N.

Belanio
13749 Kearney Street, Thornton, CO 80602 Home: 303-280-9139
sb6a1654@westpost.net Alternative 303-915-5394

Objective: Account Physicians Sales for a Managed Care Medical Environment


PROFESSIONAL EXPERIENCE
Quest Diagnostics, Denver CO
In all positions held within Quest Diagnostics I was a liaison between internal
and external customers within the Rocky Mountain Business Unit to maintain clien
t relations while promoting the newest technology in laboratory testing and educ
ation.
Account Sales Representative (2005 - present)
?X Up-sold and maintained a $7.8 million dollar book of business with clinical,
anatomic pathology, and IT products to increase market-share for Quest Diagnosti
cs.
?X Worked with sales and operations team to identify patterns, root causes, and
preventative steps for client concerns.
?X Ranked nationally in the Top 12% in 2009 with a total attainment of 110% and
new and up of 265.9%
Sales Associates (2005)
Internal Account Representative (2004 - 2005)
?X As part of a team effort, conducted site analysis in the Montana and New Mexi
co regions to identify potential growth opportunities.
?X Exceeded all sales quotas set forth by manager for the internal account repre
sentative and sales associate position.
Customer Solutions Specialist (2003 - 2004)
?X Assisted in the creation, implementation, and training of the VOCAL customer
tracking system for problem resolutions.
?X Assisted in the creation and implementation of a ??new account process?? that
proactively monitors all new account activities.
?X As part of a team effort, collaborated with internal and external customers o
n all at risk and on-watch client accounts.
Managed Care Billing Specialist/Supervisor (2000 - 2003)
?X As part of a team effort collected over a million dollars of billed charges f
rom PacifiCare and Secure Horizon??s for outstanding Account Receivable >270 day
s from date of service.
?X Successfully implemented a new billing section that improved accountability a
nd tracking for master file set ups and electronic claim submissions.
?X Assisted with the design and development of the Access Billing Tool, this bec
ame a part of a six-sigma project to reduce bad debt.
?X Successfully lead and implemented the master file component for the Portland
conversion project.
Clinical Laboratories of Colorado
Billing Supervisor (1997 - 1998)
Billing Clerk/Team Lead (1997 - 1990 & 1999 - 2000)
?X Audited and reviewed reports and code files weekly increased accuracy by 35%.
?X Managed special projects assigned by Manager and/or Controller that uncovered
hidden Account Receivable problems.
?X Originated new techniques and creative approaches in data entry and customer
service guidelines.
EDUCATION
Regis University, Denver CO Graduation 1/2011

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