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Randy L. Eck 97 Winding Road, Boyertown, Pa.

19512
(610) 367-0740 (484) 942-0094 mobile re6a30b2@westpost.net
PROFESSIONAL SUMMARY
Accomplished Logistics, Distribution, Transportation, Customs Compliance, and Cu
stomer Service Management professional with broad supply chain experience in bot
h global and domestic markets across multiple industries including Food, Semi-Co
nductor, Third Party Logistics, and Consulting.
A customer focused leader with strong distribution network modeling and team bui
lding skills enabling the shaping of functional teams creating cost effective di
stribution networks. Interested in continuing utilizing and building these skill
s enabling solid customer devotion by providing the best product/service for the
ir dollar spent facilitating maximum reward and benefit to all parties in the su
pply chain.
PROFESSIONAL EXPERIENCE
Communication Test Design, Inc West Chester, PA 11/09 - 6/10
Branch Operations Manager
Responsible for logistics operations and financial control of CTDI's $20 MM "Ven
dor" business
* Achieved branch profitability goals for an unprecedented three consecutive mon
ths.
* Boosted productivity 30% by redesigning warehouse flow enabling a 40% force re
duction.
ECKcellent4u Business Services Boyertown, PA 2/09 - 11/09
Advisory Services
Provided business consulting services in Logistics, Customs Compliance, and Mark
eting
* Counseled a Midwest food grade logistics firm in the development of a comprehe
nsive RFI / RFP response from an internationally known food manufacturing compan
y.
* Assessed import security for two apparel importers enabling approval of their
C-TPAT application.
Exel Logistics Allentown, PA 11/08 - 2/09
General Manager III
Responsible for outbound and material handling operations over two shifts with a
staff of 100+ associates in a dedicated 500,000 s.f. cross-dock facility servin
g 110 stores for a major retail customer.
* Directed operational and success development classes to over 200 new employees
engaging teamwork throughout the facility and enabling immediate operational ef
ficiencies
* Partnered with customer's Leadership Team in developing facility layout and lo
ad schedule automation resulting in improvements to operational efficiencies fro
m staging to store delivery.
Cargill Cocoa and Chocolate Lititz, PA 2003 - 2008
Logistics and Customer Service Manager
Controlled $20MM of inventory in nine 3PL distribution centers and ensured secur
e distribution of 250 MM lbs of food products to a diverse customer base. Direc
ted import operations and customs compliance programs. Managed customer service
and demand planning functions.
* Exposed $200,000/year in revenue leaks while enhancing visibility to key suppl
y chain indicators through development and implementation of a logistics scoreca
rd and transportation P&L.
* Optimized and condensed the distribution center network slashing $300,000/year
in costs through supply chain modeling.
* Developed and implemented distribution center SOP's enabling consistent practi
ces, clarity of accountabilities, improved food safety compliance, and enhanced
inventory integrity.
* Pioneered an unprecedented customs compliance benchmark within Cargill, Inc ac
hieving C-TPAT certification and ISA (Importer Self-Assessment) membership.
* Eliminated significant corporate tax, legal risks, and business model complexi
ties by reengineering Canadian cocoa powder business structure from non-resident
to resident status.
National Pretzel Holdings Lancaster, Pa. 2002 - 2003
Logistics and Customer Service Manager
Managed distribution, transportation, customer service, and production schedulin
g in a 24/6 manufacturing environment producing in excess of 300,000 lbs. of pre
tzels per day.
* Designed, implemented, and managed an off-site fulfillment center enabling $20
0K cost reduction.
* Redesigned EBS planning model for six key accounts reducing product obsolescen
ce, increasing labor productivity, improving service, and reducing manufacturing
downtime by $180K/year.
North American/SIRVA Logistics Ft.Wayne, IN 2000 - 2001
Regional Operations Manager - Northeast
Managed multiple fast paced service parts distribution centers, customer service
, P&L, and business development initiatives as a 3PL provider serving ten techno
logy industry accounts.
* Directed a business turnaround for a strategic customer through intensive staf
f development, budget and cost analysis, and enhanced inventory integrity.
* Successfully maintained service, asset control, facility security, and operati
onal integrity during a six month business unit closure project as part of a cor
porate restructuring
Kulicke & Soffa Industries Willow Grove, Pa 1997 - 2000
Platform Leader - Parts Logistics and Customer Service
Directed the global spare parts business including distribution planning, logist
ics, customer service, marketing, business development, P&L, and staffing in sup
port of semi-conductor assembly equipment in the field.
* Developed a new ERP system model enhancing global supply chain efficiency, vis
ibility, and creating the foundation for global expansion and e-commerce initiat
ives.
* Developed and implemented marketing and customer service plans by Asian countr
y.
* Successfully directed a nine month long business transition project with deliv
erables including:
o Transitioned Hong Kong Parts and Service business to Singapore.
o Directed construction of parts/service business operation at new Singapore fac
tory.
o Developed and implemented enhanced business processes with new ERP system.
o Staffed and coordinated training of new Singapore Logistics and Service team.
o Ensured sustainable operational stability establishing Singapore as the new Gl
obal Parts Logistics headquarters.
EXPERIENCE PRIOR TO 1997
AT&T / Lucent Technologies Semi-conductors / Technology Industry
Logistics Manager, North America
The Knoll Group Contract Office Furniture Industry
Logistics Manager
Transportation Manager
Shipping Supervisor
Transportation Analyst
HONORS / AWARDS / CERTIFICATIONS
* Cargill CFO Excellence Award Nominee
* Enterprise Business System (EBS) Implementation awards (Cargill and Kulicke &
Soffa)
* Lucent Quality Improvement Team awards (Most Effective Standardization & Total
Customer Solution)
* Westinghouse Logistics Council - Subcommittee chairmanship award
EDUCATION
Penn State University, Bachelor of Science, Business Logistics

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