5055 Ardley Drive Colorado Springs, Colorado, United States of America 80922 Home Phone: 719-622-8998 Cell Phone: 719-661-6314 E-mail: mp70f79e@westpost.net Professional Qualifications More than 5 years of United States Air Force Security experience to include: se curity team member, supervisor, trainer, armed response, entry control, personal defense, terrain maneuvering, and personnel security. Operated communication e quipment; conducted intrusion detection, vehicle and pedestrian traffic control. Executed emergency response, evidence collection and preservation; searched an d secured crime scenes, and mass casualty training More than 20 years of professional experience to include: team management and motivation, conflict resolution, inventory control and loss prevention, compute r proficiency and customer service Strengths: critical thinking, communication, multi-tasking, interpersonal skil ls, problem solving, Windows 7, Microsoft office, Microsoft word, Microsoft exce l, Microsoft access, detail oriented, and team player Professional Experience Security Forces Specialist, United States Air Force Mar 2005 Jan 2010 Established and maintained 100% inventory accuracy for over 500 weapons and ove r 15 thousand rounds of ammunition daily, located in Kirkuk, Iraq; ensured susta ined accountability for assets valued over 1 million dollars Redesigned armory to improve weapons issue process; reduced processing time by over 50% Trained over 130 personnel as Flight Armorers reduced weapons issue process dr amatically Implemented a new training system to improve team member overall job knowledge and proficiency in entry control, armed response, intrusion detection, evidence collection and crime scene processing; enhanced individual confidence and morale Supervised six personnel; oversaw daily actions, schedules, adherence to standa rds; guided new members to utilize individual education benefits Adapted and implemented a revised safety program; earned an excellent inspectio n rating Instructed unit in proper safety procedures, covering all aspects of safety for the security field Collections and Account Management Specialist, Ford Motor Credit Sep 2003 Oct 2009 Managed delinquent accounts, proactively contacted passed due accounts, brought more than 50% of my account base back to current Educated customers on Ford Motor Credit lending regulations, increased customer accountability to over 75% Assisted team lead with training, and motivation for new employees, increased e mployee accuracy by more than 25% Store Manager, 7-11 Oct 2002 - Sep 2003 Performed 100% accountability on 6 employees, trained employees on store operat ions, increased productivity by more than 20% Coached employees at multiple locations, improved overall customer service by m ore than 30% Performed daily accounting and sales records analysis and documentation, ensure d 100% accuracy. Managed loss prevention for home store, reduced theft by more than 20% Education A.S. Computer Network Technology, Pikes Peak Community College, in progress Military Experience United States of America, Peterson AFB, Colorado Mar 2005 - Feb 2010 SSgt United States Air Force United States Air Force, Security Forces Specialist, Peterson AFB, Colorado. Cu rrent rank, Staff Sergeant with the United States Air Force, Rank achieved on No vember of 2008 in Kirkuk, Iraq. US Navy, United States of America, USS Midway CV-41, Yokosuka Japan Jun 1988 - Jun 1992 Airman United States Navy United States Navy, Air Traffic Controller during Desert Shield and Desert Storm . I was stationed on the USS Midway CV-41, followed up by NAS Lemoore, Califo rnia. Licenses and Certification NIMS Multiagency Coordination System (MACS) (IS-00701.a) Introduction to the Incident Command System (ICS-100) HazMat Awareness Course v2.1 Air Force Emergency Response Operations (AERO) Introduction Air Force Emergency Response Operations (AERO) Command and Control TASER X26 Patriot Defender ASP Certification Pepper Spray Supervisory Safety Certification Security Forces Apprentice certification Air Traffic Controller Class A1 Community Involvement Volunteered at Marion House Soup Kitchen Volunteered as a designated driver for Peterson, AFB Volunteered as security for a variety of USAFA sporting events Volunteered as security for professional NFL games Security for Defense and Space Symposium Assisted the American Red Cross in a free clinic Participated in mass casualty training events