7544 Forrest Shadow Lane

Arlington, TN 38002
Personal Line: (901) 373-6566
Mobile Phone: (901) 828-1559
Charles R. Webb
Resume Capsule
Major career achievements and satisfactions have come from positions with respon
sibility for the identification and resolution of problems. Skilled in decision-
making, including the organization and analysis of data, evaluation of alternati
ve solutions, selection of the optimal approach, and negotiation for the impleme
ntation of the decision. Strong negotiating, risk taking and interpersonal skill
s. Accomplishments are substantiated by rapid advancement and salary growth.
Experience
New Gen Advanced Orthotics Laboratory 2006 - present
Memphis, TN
Sales and Training Manager
* Conduct the interviewing, hiring and training process for diabetic and orthoti
c sales representatives
* Oversee inside sales representatives, ensuring proper coordination of appointm
ents with outside sales representatives
* Review, approve and submit reports to general management
* Implemented use of computer software to generate appointment leads and track a
ppointments set
* Responsible for growth of sales staff through the hiring of 29 outside represe
ntatives/ 11 inside sales representatives
L.M. Berry Co. 2005 - 2006
Memphis, TN
Inside Sales Executive
* Promotions and sales of Real Yellow Pages Advertising from Bellsouth and Yello
wpages.com
* Sales Leader on training canvas writing 280% of sales objective
* Sales Award on Tri-Lakes Canvas writing 236% of sales objective
* Responsibilities include heavy customer contact and phone time as well as numb
er of calls per day promoting and designing customer advertising
* Sales training utilizing Masterstream sales training and consultative customer
sales process
FedEx 2003 - 2005
Memphis, TN
Account Executive - Inside Sales
* Established a performance and profitability record for effective management of
sales, service, and marketing programs.
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Charles R. Webb
* Worked to achieve sales goals, providing outstanding levels of customer servic
e and public relations.
* Secured new high volume accounts while surpassing preset goals.
* Maintained over 1,500 existing accounts generating annual revenue of $ 8 milli
on.
* Managed accounts through implementation of client specific, as well as product
specific marketing programs.
* Provided priority assistance to existing primary and secondary accounts.
* Assumed ownership of customer concerns throughout completion utilizing company
's resources
* Established customer needs concerning shipping, billing, and automation option
s enabling efficient productivity.
* Negotiated contracts with the customer for pricing proposals, Hazmat shipping,
and other contracts required by law.
City Auto Sales 2003
Memphis, TN
Sales Associate
* Responsible for retail and wholesale inventory and sales.
* Maintain advertising for inventory through various media, including website.

Dobbs Honda (formerly Covington Pike Honda) 2001 - 2003

Memphis, TN
Sales Associate
* "Honda Certified" Sales Associate for new and used automobiles
* Consistently one of the top three producers in the dealership.
* Maintain exceptional customer service scores.
Southern Tool & Equipment Company 2000 - 2001
Memphis, TN
Sales Engineer
* Outside sales and product development of carbide, coolants, and perishables in
a rapidly changing and competitive market. Development of new & existing accoun
ts in Western Tennessee, Northeast Mississippi, and Eastern Arkansas.
* Company increased in gross profit over previous year by 30%.

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Charles R. Webb
Education & Business Courses
Raleigh Egypt High School Graduated 1976
State Technical Institute 1979 - 1980 President's Honor List

Sales Courses
Certified Fitter of Therapeutic Shoes
Honda Council of Sales Leadership Achievement Award - 2001 & 2002
Frank J. Schweitzer's Automotive Sales Leadership Seminar - 2002
Professional Selling Skills III - Learning International
Dayton Punch School, Dayton, Ohio
FedEx Redi Sales Training
Masterstream Sales Training
References on request.