SUMMARY OF QUALIFICATIONS * Executive director of Half way house for adult males * Demonstrated ability to meet the needs of patrons, dependable, hard working, r eliable, and punctual. * Recognized for long hours, commitment to customers, attention to detail, profe ssionalism, and follow-up. * Use clear, concise communication skills in conjunction with organizational ski lls to perform daily duties. * Work well as a team member or independently. * Owner and Chief Investigator for Bail bond and insurance agency RELEVANT EXPERIENCE Oral Communication. Multicultural Understanding. Management/Administration. Lead ership/Advocacy. Leadership/Supervision. Problem Solving. Project Management. * Spearheaded and successfully implemented ongoing recruitment program to hire a nd effectively train all personnel. * Developed and implemented improved policies and procedures, resulting in impro ved efficiency and productivity. * Mediation and problem solving skills. * Met or exceeded all performance goals to date. * Recognized for long hours, commitment to customers, attention to detail, profe ssionalism, and follow-up. * Public speaking and presentation experience. * Resourceful, energetic, competent, multi-task and results-oriented. EMPLOYMENT HISTORY Veterans Support Officer VA Hospital Salisbury ,NC Present GENERAL MANAGER - 2003 - Present SUGARBARE ENTERTAINMENT, GREENSBORO,NC BAIL AGENT - 1993 - 2002 BONDINGSERVICES, HIGHPOINT NC EMERGENCY SOCIAL WORKER - 1994 - 1996 DEPARTMENT OF SOCIAL SERVICES, GREENSBORO,NC DIRECTOR - 2000 - 2004 ONYX GROUP HOMES, DANVILLE ,VA DIRECTOR PREPARATION FOR ADULT LIVE - 1991 - 1993 ELON HOMES FOR CHILDREN, ELON,NC DIRECTOR OF SERVICES - 1989 - 1995 FAMILY HOME SERVICES, CHICAGO,IL INFANTRY OFFICER - 1978 - 1988 US ARMY, FT BRAGG,NC EDUCATION Bachelor of Arts, MASS COMM AND INTERNATIONAL MARKETING - 1985 WESTERN ILLINOIS UNIVERSITY, MACOMB,IL Advanced courses in _Criminal JUSTICE. Additional course work toward,Finacial Se rvices and MANAGEMENT.. As an active member of MASONS I helped with FUND RAISI NG_campaigns. Assisted with organizing and participating in MEMBERSHIP RECRUITIN G DRIVES events. ADMINISTRATIVE SKILLS * COMMUNICATIONSKILLS, * Multicultural Understanding * Oral Communication,and administrative skills * mediation training * Leadership/Supervision * Problem Solving