Rebekah Eldridge, phr

19920 Norborne, Redford, Michigan 48240

248.895.6198
rebekah.eldridge@gmail.com

PROFILE
Decisive and highly dependable Human Resources professional, empowered with more
than six years of progressive experience in managing HR programs, services and
functions. Personable with innate relationship building qualities; able to handl
e stressful situations in a professional demeanor as well as establish and maint
ain productive working relationships with colleagues, supervisors, other departm
ents, offices and agencies. Certified Professional in Human Resources (PHR).

CORE COMPETENCIES
- HR Generalist
- Employee Relations
- Benefits and Payroll Administration
- HRMS Database Management
- Employee Counseling
- Internal / External EEO Investigation
- Staff Recruitment and Retention
- Staff Training and Development
- New Hire Orientation

CAREER PROGRESSION
FEDEX SUPPLY CHAIN SYSTEMS, INC. ~ PLYMOUTH, MI
Human Resources Representative 2007-Present
- Serve as a key member of the Employee Relations Team responsible for pro
viding HR support to more than 850 employees.
- Function as resource for managers concerning employee relations and perf
ormance issues.
- Evaluate policies and procedures and propose revision recommendations; r
egularly interact with all employees at corporate levels to effectively communic
ate modifications with traditional policies and procedures.
- Administer the Educational Reimbursement Program to ensure timely reimbu
rsement to employees.
- Handle internal employee complaints as well as EEOC complaints investiga
tion and outline effective position statements for dismissal of complaints.
- Collaborate with hiring managers in panel behavioral interviews to ident
ify the most qualified candidate.
- Work closely with managers in outlining corrective action plans and term
ination letters as well as providing recommendations for performance improvement
.
- Communicate unemployment claim information to third-party claims managem
ent company.
- Coordinate and facilitate the effectiveness of various training programs
.
Senior Services and Support Coordinator 1999-2007
- Assumed full responsibility in professing accounts receivables and manag
ing damage and loss freight claims for clients.
- Singlehandedly managed and maintained up-to-date Microsoft Access databa
se to ensure accurate reporting of freight claims.
- Coordinated monthly meetings as well as drafted weekly status reports th
at mirror open claims and submitted them to clients.
- Accurately prepared invoices for clients as well as managed the reconcil
iation of accounts receivables.

EARLIER CAREER
QUALEX, INC. ~ NOVI, MI
Human Resources Coordinator 1995-1999

EDUCATION
Bachelor of Business Administration in Human Resources ~ Cleary University, Ann
Arbor, MI (2003)
Associate of Applied Science in General Business ~ Schoolcraft College, Livonia,
MI (2002)

PROFESSIONAL DEVELOPMENT
Villanova University Online, Villanova, PA
- 2010: Mastering HR Organizational Effectiveness
- 2009: Human Resource Management
FedEx Supply Chain Systems, Inc., Plymouth, MI

- 2008: Keys to Positive Employee Relations

- 2007: Management Practices and the Law

PROFESSIONAL AFFILIATION
- Society for Human Resource Management (2008-Present)

TECHNICAL EXPERTISE
- Proficient in Microsoft Office Suite, PeopleSoft HRIS, Lotus Notes, and
Kronos Payroll Systems with working knowledge in MS Access