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Joshua P.

Shonka
1685 Highview Drive * Marion, IA 52302 * (319) 269-5236 * shonka23@gmail.com
Objective
Obtain a position in sales or management with a stable organization that will ut
ilize my strong communication and relationship building skills as well as allow
for continual growth and advancement within the organization

Education
Bachelor of Science Degree, June 2007 Course of Study- Business Management
Hamilton College-Cedar Rapids, IA
Associate of Arts degree, October 2005 Course of Study- General Studies
Hawkeye Community College-Waterloo, IA
Work Experience
Sales and System Design Specialist, Mid America Basement Systems, Davenport, IA
May 2009-July 2010
* Consulted clients on potential solutions for basement and foundation problems
* Generated customer proposals for projects based on needs of homeowners and con
tractors
* Executed a ten-step sales process to uncover customer objections and create ne
cessity to complete work
* Worked with homeowners and office staff to meet scheduling needs and special c
ircumstances for projects
* Communicated with installation crews and homeowners to bypass any issues arisi
ng during projects
* Managed time properly to handle scheduled appointments, revisits with past cli
ents, and demonstrated excellent attention to detail putting together bids and a
ll necessary items to complete projects.
Retail Wireless Consultant, U.S. Cellular, Cedar Rapids, IA
October 2006-May 2009
* Achieved monthly sales goals by building new customer accounts and maintaining
existing customer accounts
* Demonstrated and advised customers on calling plans, vertical features and dev
ices to help maximize the customer's wireless experience
* Followed up with existing customers to ensure that their wireless carrier was
meeting their needs
* Contributed as a team member to achieve store and budget objectives
* Worked with other stores concerning inventory and technical issues
* Balanced store accounts daily with accuracy
* Handled customer service issues with care to ensure that issues were resolved
in a satisfactory manner
Warehouse Worker, Target Distribution Center, Cedar Falls, IA
February 2003- October 2006
* Trained and developed new and current employees to execute physical and techni
cal job functions
* Handled inventory management issues throughout the warehouse to maximize opera
tional efficiency
* Loss Prevention
* Cycle Counts
* Maintained 40 hour work week as a full-time college student
* Cross-trained in multiple departments to support all areas of the warehouse
Landscape Laborer, Turf and Landscape, Inc., Sumner, IA
April 2003-October 2005 (seasonal)
* Shaped residential properties to specifications for lawn seed or sod projects
* Achieved customer satisfaction on all projects
Warehouse Worker, Specialty Wire & Mfg., Sumner, IA
June 1995-September 2002
* Managed several rework projects involving inventory corrections
* Operated various machines in the production process
* Collaborated in the shipping and receiving of merchandise